10238 Communication courses

Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Data analysis translates numbers and data into information that can be used to solve problems or track business performance. Data analysis produces graphs, charts, tables and reports. Data analysis is in high demand across all sectors, such as finance, consulting, manufacturing, pharmaceuticals, government and education. The ability to pay attention to detail, communicate well and be highly organised are essential skills for data analysts. They not only need to understand the data but be able to provide insight and analysis through clear visual, written and verbal communication. This course provides the knowledge and skills to help you hone your data analysis skills.

This course brings together all the important topics related to modern distributed applications and systems in one place. Explore the common challenges that appear while designing and implementing large-scale distributed systems, and how big-tech companies solve those problems. Throughout the course, we are going to build a distributed URL shortening service.

Our Level 3 Sports Massage courses will give you everything you need to become a Sports Massage Therapist in your own right and be able to practice straight away. To provide learners with the confidence, knowledge and skills required, to be able to provide a safe and professional treatment to a range of clients, helping in injury prevention, improving physical wellbeing and aiding the healing process of injuries. The course is split into 5 units: Anatomy & Physiology for Sports Massage Principles of Exercise, Fitness & Health Soft Tissue Dysfunction Professional Practice Sports Massage Techniques How will I be assessed? The assessment process includes the following; 5 Unit questions 1 Assignment 50 question multiple choice Anatomy & Physiology exam Practical Maintenance exam Practical Pre Event exam Practical Post exam Level 3 Sports Massage Courses To provide learners with the confidence, knowledge and skills required, to be able to provide a safe and professional treatment to a range of clients, helping in injury prevention, improving physical wellbeing and aiding the healing process of injuries. The course is split into 5 units: Anatomy & Physiology for Sports Massage Principles of Exercise, Fitness & Health Soft Tissue Dysfunction Professional Practice Sports Massage Techniques This Qualification Enables You To: Gain employment as a Sports Massage Therapist Gain insurance Set up your own business as a Sports Massage Therapist Progression on to the Level 4 Sports Massage Course How will I be assessed? The assessment process includes the following; 5 Unit questions 1 Assignment 50 question multiple choice Anatomy & Physiology exam Practical Maintenance exam Practical Pre Event exam Practical Post exam Venue BTST Academy & Clinic, Holly Farm, Clipstone Road, Edwinstowe, Nottingham, NG21 9JD Course delivery 11 days held over Weekends and 1x Friday Course Qualification Active IQ Sports Massage Diploma and Emergency First Aid * Course Dates 2024 MAY; 18th & 19th, 25th & 26th JUNE; 7th*, 8th & 9th, 29th, & 30th JULY; 13th & 14th or SEPT; 7th & 8th, 13th, 14th & 15th OCT; 12th & 13th, 26th, & 27th NOV; 9th & 10th Practical Assessment Date 14th July 2024 or 10th Nov 2024 Course days will run from 9:30am – 4:30pm Price £ 1400.00 Tutor Laura Simmons Assessor Clare Sargent & Laura Simmons Internal Verifier: Becky Tyler External Verifier: Will Mansford – Active IQ Awarding Body: Active IQ Payment on Booking; You can either select to pay:- The non refundable deposit of £400 or the Full Amount at time of booking. Paying a Deposit: If you select to pay the deposit you will receive communication via email to discuss & confirm a payment plan, all monies owed must be paid in full 1 week before course end date Student Finance: For finance options please call us on 01623 709942 ELCAS * 1x day First Aid course is not available for ELCAS funded learners Course Attendance: *We ask that all dates are attended but appreciate this is not always possible and therefore any missed days will need to be completed via home study. However if there are more than 2x days you are unable to attend, please contact us at btstacademy@outlook.com to discuss before booking. Refunds; Please note that your deposit is non-refundable. If you start your practical training and then withdraw from the course you will still be liable for the full course fee.

Description: Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages99 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

24 Hour Flash Deal **33-in-1 Executive and Senior Level Coaches and Mentors Mega Bundle** Executive and Senior Level Coaches and Mentors Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Executive and Senior Level Coaches and Mentors package online with Studyhub through our online learning platform. The Executive and Senior Level Coaches and Mentors bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Executive and Senior Level Coaches and Mentors course provides complete 360-degree training on Executive and Senior Level Coaches and Mentors. You'll get not one, not two, not three, but thirty-three Executive and Senior Level Coaches and Mentors courses included in this course. 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Here's what you get: Step by step Executive and Senior Level Coaches and Mentors lessons One to one assistance from Executive and Senior Level Coaches and Mentors professionals if you need it Innovative exams to test your knowledge after the Executive and Senior Level Coaches and Mentors course 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all thirty-three Executive and Senior Level Coaches and Mentors courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Executive and Senior Level Coaches and Mentors certificate and transcript on the next working day Easily learn the Executive and Senior Level Coaches and Mentors skills and knowledge you want from the comfort of your home The Executive and Senior Level Coaches and Mentors course has been prepared by focusing largely on Executive and Senior Level Coaches and Mentors career readiness. It has been designed by our Executive and Senior Level Coaches and Mentors specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Executive and Senior Level Coaches and Mentors Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Executive and Senior Level Coaches and Mentors bundle course has been created with thirty-three premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Executive and Senior Level Coaches and Mentors Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Executive and Senior Level Coaches and Mentors Elementary modules, allowing our students to grasp each lesson quickly. The Executive and Senior Level Coaches and Mentors course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. CPD 330 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Executive and Senior Level Coaches and Mentors training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Executive and Senior Level Coaches and Mentors After completing this course you can progress towards- City & Guilds Level 7 Certificate for Executive and Senior Level Coaches and Mentors Level 7 Certificate and Diploma for Executive and Senior Level Coaches and Mentors City & Guilds Level 7 Diploma for Executive and Senior Level Coaches and Mentors Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. 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3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support

Level 3 - Three QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | 10 CPD Courses | Lifetime Access | 24/7 Tutor Support