12879 Communication courses

Speech & Language Therapy Training - Child Course Overview The Speech & Language Therapy Training - Child course provides a comprehensive introduction to the field of speech therapy, with a focus on children's speech and language development. It explores the theoretical foundations and practical applications of speech therapy, helping learners understand the complexities of speech disorders. Throughout the course, participants will gain valuable insights into the nature of speech and language difficulties in children, as well as approaches to treatment and intervention. The course is designed for anyone interested in pursuing a career in speech therapy or working with children who have speech and language needs. Upon completion, learners will be equipped with the knowledge and skills to assess, diagnose, and provide effective support for children with speech and language challenges. Course Description This course offers a detailed exploration of speech therapy, covering essential topics such as the science of speech, anatomy, and the linguistic characteristics of speech. Learners will delve into the stages of language development, with a focus on the specific speech and language disorders that affect children. The course also examines child-specific speech difficulties and provides evidence-based approaches for helping children overcome these challenges. Through interactive modules, learners will gain a deeper understanding of language acquisition, literacy development, and the neurological aspects of speech disorders. By the end of the course, learners will be able to identify the signs of speech and language difficulties in children and apply theoretical knowledge to real-world cases. This course is ideal for those pursuing a career in speech therapy or those looking to develop a deeper understanding of speech and language issues in children. Speech & Language Therapy Training - Child Curriculum Module 01: An Overview of Speech Therapy Module 02: The Science of Speech Module 03: The Anatomy of Speech Module 04: Characteristics of Speech: Linguistic Discipline Module 05: Literacy and Language Development Module 06: Child Speech & Language Disorders Module 07: Adult Speech & Language Disorders Module 08: How to Help a Child with SL Difficulties (See full curriculum) Who is this course for? Individuals seeking to pursue a career in speech and language therapy. Professionals aiming to enhance their expertise in working with children. Beginners with an interest in speech and language disorders. Teachers and childcare professionals seeking to support children with communication challenges. Career Path Speech and Language Therapist Child Development Specialist Educational Support Assistant Early Childhood Educator Child Psychologist or Therapist

Nursing Assistant Training Would you like to switch careers and become a nurse? With our thorough Nursing Assistant Diploma, you begin a life transforming adventure in the healthcare industry. This Nursing Assistant Diploma programme will provide the skills and knowledge you need to succeed as nursing assistants. Throughout the Nursing Assistant Diploma programme, you will study a range of modules that cover crucial aspects of nursing practise. Throughout the Nursing Assistant Diploma programme, you will lay a solid foundation in the field. This Nursing Assistant Diploma We'll delve deeply into asepsis procedures, health and safety requirements, and effective communication. With a nursing assistant diploma, you can learn how to manage patient care, give prescriptions, and more. Using the skills you learn in this Nursing Assistant Diploma programme, you may improve patient care. Enrol today to realise your potential in the healthcare industry. Learning outcome Nursing Assistant Diploma discusses the Health and Wellness process In the Nursing Assistant Diploma, rehabilitation nursing will be explained. You will know about Community Nursing and Support Services Nursing Assistant Diploma will explain the terminology and how to keep Patient records. Workplace Safety, Confidentiality and Privacy are clearly explained in Nursing Assistant Diploma Main Course: Nursing Assistant Diploma Along with The Nursing Assistant Diploma Course, We Offer a free Level 3 Phlebotomist Course Along with The Nursing Assistant Diploma Course, We Offer a free Nurse Prescribing Course Special Offers of this Nursing Assistant Diploma Course This Nursing Assistant: Nursing Assistant Course includes a FREE PDF Certificate. Lifetime access to this Nursing Assistant: Nursing Assistant Course Instant access to this Nursing Assistant: Nursing Assistant Course Get FREE Tutor Support to this Nursing Assistant: Nursing Assistant Course Nursing Assistant Training You will learn about nursing, legal standards, and professional aspects of nursing while working in various healthcare settings in this Nursing Assistant Diploma course. You will also learn about the legal and ethical aspects of prescribing, public health principles, medication management, and basic pharmacology principles. This Nursing Assistant Diploma program also teaches you how to be a midwife, maternity care assistant, paramedic practitioner, birth doula, and physiotherapist. Who is this course for? Nursing Assistant Those who want to work in nursing and patient care can enrol in this Nursing Assistant: Nursing Assistant Diploma. Requirements Nursing Assistant Diploma Training To enrol in this Nursing Assistant Diploma Course, students must fulfil the following requirements. To join in our Nursing Assistant: Nursing Assistant Diploma Course, you must have a strong command of the English language. To successfully complete our Nursing Assistant: Nursing Assistant Diploma Course, you must be vivacious and self driven. To complete our Nursing Assistant: Nursing Assistant Diploma Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Nursing Assistant: Nursing Assistant Diploma Course. Career path Nursing Assistant Diploma Training After completing this Nursing Assistant: Nursing Assistant programme, you will have many chances. such as the nursing assistant diploma: Patient Care Assistant Carer Care Worker Nurse Mental Health nurse Midwifery

Business Administration Online Do you want to improve your understanding of business studies? If so, we have developed a highly unique Level 3 Business Administration course just for you to help you advance your abilities and learn about current business operations. You will learn the abilities necessary for the profession at Level 3 Business Administration, including administration and business communication. The Level 3 Business Administration course also includes courses on giving presentations and presenting corporate data. The Level 3 Business Administration course addresses the function of administration in both big and small organisations and teaches a range of administrative systems. This Level 3 Business Administration course will teach you how to lead a team in a professional context. So why are you still waiting? Learn the core ideas and various administrative skills needed to operate a firm by enrolling in our Level 3 Business Administration course! Main Course: Level 3 Business Administration Free Courses are including with this Business Administration: Business Administration Course Along with The Business Administration Course, We Offer a free Level 5 Diploma in Business Analysis Course Along with The Business Administration Course, We Offer a free Level 2 Diploma in Business Administration Course Special Offers of this Business Administration: Business Administration Training Course This Business Administration: Business Administration Course includes a FREE PDF Certificate. Lifetime access to this Business Administration: Business Administration Course Instant access to this Business Administration: Business Administration Course Get FREE Tutor Support to this Business Administration: Business Administration Course Business Administration: Business Administration Training The core ideas and a range of administrative skills needed to operate in a business are taught to students enrolled in our Business Administration course. In addition to covering the role of administration work with both large and small corporations, the Business Administration: Business Administration Course teaches a variety of admin systems and how to manage a team in a business setting. Who is this course for? Business Administration: Business Administration Training This Level 3 Business Administration: Business Administration course is ideal for anybody in any business or office environment seeking to reach the top of the ladder. Requirements Business Administration Training To enrol in this Business Administration Course, students must fulfil the following requirements. To join in our Business Administration: Business Administration Course, you must have a strong command of the English language. To successfully complete our Business Administration: Business Administration Course, you must be vivacious and self driven. To complete our Business Administration: Business Administration Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Business Administration: Business Administration Training Course. Career path Business Administration: Business Administration Training The following roles are appropriate for someone with this Level 3 Business Administration qualification: Business Administration Apprentice Business Administration Tutor Business and Administration Manager Business Administration – Trainer/Assessor Business Administration Manager

NVQ Assessor : How to become a Professional Assessor - CPD Certified *** This NVQ Assessor course is knowledge based and will not provide formal qualification. This Course is suitable for those who are looking to take ideas & gathering knowledge about Assessor rules *** Would you like to explore the concept of the NVQ assessor? Our NVQ assessor course will describe all essential topics, including the assessment concepts and the NVQ assessor overview. The NVQ assessor course teaches you how to improve your professional and communication abilities. Also, the training for NVQ assessors teaches how to conduct assessments, offer comments, and offer support. Numerous assessment-related issues are covered in the NVQ assessor training. Upon finishing the NVQ assessor course, you will be able to offer guidance on continuous improvement and quality assurance. The NVQ assessor training also covers legal and ethical viewpoints. All things considered, the NVQ assessor course is ideal for evaluations, real-world applications, and being ready for NVQ assessor certification. So, enrol quickly! Special Offers of this NVQ assessor: NVQ assessor Course This NVQ assessor Course includes a FREE PDF Certificate. Lifetime access to this NVQ assessor Course Instant access to this NVQ assessor Course Get FREE Tutor Support to this NVQ assessor Course NVQ Assessor : How to become a Professional Assessor - CPD Certified Unlock your career potential with our NVQ Assessor course. Gain the skills to become a certified NVQ assessor and excel in vocational education. Elevate your expertise and join the ranks of esteemed NVQ assessors. Who is this course for? NVQ Assessor : How to become a Professional Assessor - CPD Certified The NVQ assessor diploma is intended for a broad group of people who want to improve their NVQ assessor knowledge and abilities. NB: Please be informed that this course doesn't provide any formal qualification. To get qualified, you have to join programs such as - Level 3 Certificate in Assessing Vocational Achievement (CAVA) formerly A1 Online NVQ Level 3 Assessing (CAVA) Level 3 Award in Understanding the Principles and Practices of Assessment (RQF) Level 3 Award in Understanding the Principles and Practices of Assessment (CAVA, A1, TAQA) Level 4 Award in Internal Quality Assurance Classroom NVQ Level 3 Assessing (CAVA) Requirements NVQ Assessor : How to become a Professional Assessor - CPD Certified To enrol this NVQ assessor Course, students must fulfil the following requirements. To join in our NVQ assessor Course, you must have a strong command of the English language. To successfully complete our NVQ assessor Course, you must be vivacious and self driven. To complete our NVQ assessor Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this NVQ assessor Course. Career path NVQ Assessor : How to become a Professional Assessor - CPD Certified After completing this course, you will learn many useful & transferable skills. You can use these skills to apply for various jobs in many different sectors.

Office Skills: Office Skills Course Do you want to turn your aspirations and enthusiasm into a fulfilling profession? You will acquire the necessary information and abilities through our Office Skills Course. Learn how to manage a variety of important office administration jobs with the help of our Office Skills Course. Also, you learn how to handle complicated mail and shipping requirements as well as compose critical business letters as part of the Office Skills Course. With the assistance of this Office Skills Course, you can also arrange travel on other people's behalf and plan meetings and events. Time management is emphasised as a PA in this Office Skills Course. Communication skills are taught in the Office Skills Course as well. Enrol in our Office Skills Course right away to start improving your job possibilities with the help of modern skills and the strength of your own convictions! Main Course: Executive Secretary & PA Training Course Free Courses are including with this Event Management: Event Management Course Along with The Office Skills: Office Skills Course, We Offer a free Executive PA Course Along with The Office Skills: Office Skills Course, We Offer a free HR Management Course Along with Office Skills: Office Skills Course, We Offer a free Level 7 Business Management Course Special Offers of this Office Skills: Office Skills Course This Office Skills: Office Skills Course includes a FREE PDF Certificate. Lifetime access to this Office Skills: Office Skills Course Instant access to this Office Skills: Office Skills Course Get FREE Tutor Support to this Office Skills: Office Skills Course Office Skills: Office Skills Course All students who enroll in this course of the highest caliber will have access to round-the-clock, committed assistance. You will get support and answers to all of your questions during the Office Skills: Office Skills course. Thus, enroll in our Office Skills: Office Management and Administration course right away if you want to develop a successful career in this field! Who is this course for? Office Skills: Office Skills Course This Office Skills: Office Skills Course is designed for existing secretarial/administrative workers seeking advancement or newcomers seeking their first professional position. Requirements Office Skills: Office Skills Course To enrol in this Office Skills: Office Skills Course, students must fulfil the following requirements. To join in our Office Skills: Office Skills Course, you must have a strong command of the English language. To successfully complete our Office Skills: Office Skills Course, you must be vivacious and self driven. To complete our Office Skills: Office Skills Coursee, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Office Skills: Office Skills Course. Career path Office Skills: Office Skills Course After completing this Office Skills: Office Skills Course, you may able to pursue a formal position in professional Office Skills: Office Skills Course services such as: Personal Executive Assistant Receptionist Office Assistant Support Secretary Office Manager Personal Concierge Executive Assistant

Close Protection : Threat Assessment Are you looking forward to starting a career in the Close Protection sector? Our Close Protection course is specially designed to assist you with a better understanding of Close Protection. Our Close Protection has covered all the latest topics from the introduction of Close Protection to all the legal and ethical considerations of Close Protection. Also, you will learn about personal security, awareness, surveillance and reconnaissance from the Close Protection course. This Close Protection course involves threat mitigation helpful for boosting skills on the Close Protection topics. Learning Outcome of Close Protection After completing the Close Protection course, learners will know about: The Introduction to Close Protection, personal security and awareness. The Close Protection course describes surveillance and reconnaissance. Threat mitigation, operational planning and vehicle operations are lessons parts of the Close Protection course. You will learn firearms and defensive equipment for Close Protection. This Close Protection course also teaches physical fitness and self-defence. You can increase your tactical skills, communication skills, public relations and etiquette through the Close Protection course. Learn Close Protection operations, crisis management, legal and ethical considerations with the help of this Close Protection course. Enrol now for a successful Close Protection career! Special Offers of this Close Protection: Close Protection Course This Close Protection: Close Protection Course includes a FREE PDF Certificate Lifetime access to this Close Protection: Close Protection Course Instant access to this Close Protection: Close Protection Course Get FREE Tutor Support to this Close Protection: Close Protection Course Close Protection : Threat Assessment Our Close Protection course is designed for individuals looking to pursue a career in the security industry. The Close Protection course offers comprehensive training in risk assessment, threat management, and conflict resolution. With the Close Protection course, you will gain essential skills in personal security, surveillance, and defensive driving. The Close Protection course ensures you are well-prepared to protect high-profile clients in various environments. Our Close Protection course is taught by experienced professionals, providing hands-on experience in real-life scenarios. Enroll in the Close Protection course today and take the first step toward a rewarding career in security. Who is this course for? Close Protection : Threat Assessment This Close Protection training is open to everyone. Anyone can enrol on this Close Protection course. Requirements Close Protection : Threat Assessment To enrol in this Close Protection: Close Protection Course, students must fulfil the following requirements. To join in our Close Protection: Close Protection Course, you must have a strong command of the English language. To successfully complete our Close Protection: Close Protection Course, you must be vivacious and self driven. To complete our Close Protection: Close Protection Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Close Protection: Close Protection Course. Career path Close Protection : Threat Assessment Your employment prospects in this field will be aided by this Close Protection training.

Our telephone training takes place in your normal working situation, using the actual telephones and software, and the programming software clients that trainees will use when fully trained. Our trainers will travel anywhere in the world to train you face to face, or if you prefer, we can offer our whole training catalogue remotely using Teams or Zoom. On-site and live remote telecoms training sessions have a general reputation as most effective for trainees to continue to efficiently carry out their telecoms usage, programming and own in-house training of future new employees. On-site training involves employees training at their place of work while they are doing their actual job, or in pre-organised classroom training sessions, based around hands-on interaction, trainer Q&A and all carried out using your own site telephone system. Our telephone trainers also offer consultations on your new or current telephone systems: looking into how you currently use your system, making suggestions on how programming could be tweaked and changed to improve your current usage, how to improve on call handling methods, and informing you of additional products which may be available on your system that you may not be aware of. This could help improve the level of communication across your company and interactions with your customers. We believe telephone handset and voicemail training sessions are essential to the smooth and efficient running of your company, making sure your staff are aware of all the features and benefits that the telephone handsets can offer, and ensuring calls are dealt with quickly and effectively. System administration training is available to teach new administrators how to manage and control a variety of system features. This type of training is especially important when new administrators have little or no previous telecom knowledge or experience, but it is equally important at all levels to ensure the new system is utilised to its maximum capability. Administration days or Call Centre Software training days take one full day to complete. Full Day Example: 9:30 - 16:00 Day Structure  09:30 - 10:45 Handset & VM session for up to 8 people 10:45 - 12:00 Handset & VM session for up to 8 people 12:00 - 12:45 Lunch  12:45 - 14:00 Handset & VM session for up to 8 people 14:00 - 15:15 Handset & VM session for up to 8 people 15:15 - 16:30 Handset & VM session for up to 8 people Half Day Example: 9:30 - 13:00 Switchboard training takes half a day (3-4 hours for up to 3 people). If you want to train more than 3 people, you may need to extend the day to a full day, to ensure everyone gets to have hands-on training on the switchboard. Super Users and Train the Trainer Sessions Super User sessions can also be organised to show advanced system features in order to provide an ongoing training service to their colleagues, once the trainers have left the site.

The Diploma in Event Management is a comprehensive online course designed to equip you with the essential skills and knowledge to excel in the fast-paced event industry. Whether you dream of organizing corporate conferences, weddings, music festivals, or sporting events, this course covers event planning, budgeting, marketing, logistics, and risk management. You’ll learn from industry experts through real-world case studies, interactive modules, and hands-on projects. This course blends theoretical knowledge with practical insights, ensuring you understand the latest trends, digital tools (like event management software), and sustainability practices in events. By the end, you’ll be able to plan, execute, and evaluate successful events while managing clients, vendors, and teams efficiently. Perfect for aspiring event planners, entrepreneurs, or professionals looking to switch careers, this diploma provides a globally recognized certification to boost your credibility in the industry. With flexible online learning, you can study at your own pace and gain access to exclusive resources, networking opportunities, and career support. Start your journey towards becoming a skilled event manager today! Learning Outcomes Master end-to-end event planning, from concept to execution. Develop budgeting and financial management skills for profitable events. Learn effective marketing strategies, including social media & branding. Understand venue selection, logistics, and vendor management. Gain expertise in risk assessment and crisis management. Utilise event technology & software (e.g., Eventbrite, Cvent). Enhance client communication and negotiation skills. Explore sustainable and eco-friendly event practices. Build a professional portfolio with real-world projects. Who is This Course For? This course is ideal for aspiring event planners, hospitality professionals, marketing executives, entrepreneurs, and career changers seeking entry into the event industry. It’s also beneficial for small business owners who want to organize their own events or corporate professionals handling company meetings and conferences. No prior experience is required—just a passion for creating unforgettable experiences! Career Path Event Coordinator – £22,000 - £30,000 Wedding Planner – £25,000 - £40,000 Corporate Event Manager – £30,000 - £50,000 Festival Organizer – £28,000 - £45,000 Conference Producer – £35,000 - £55,000 Exhibition Manager – £32,000 - £48,000 Why Enroll? Industry-recognised certification Flexible online learning Expert-led training & case studies Career support & job placement guidance Start your journey in event management today and turn your passion into a thriving career! 🎉

Duration 2 Days 12 CPD hours This course is intended for Executives, Project Managers, Business Analysts, Business and IT stakeholders working with analysts, Quality and process engineers, technicians, managers; supervisors, team leaders, and process operators; anyone who wants to improve their Business Analysis skills. Overview After completing this course, students will know how to: Plan, manage and close requirements for software development project in reduced time using Agile Scrum practices Minimize project uncertainty and risk by applying Agile principles through the Scrum method Ensure your project delivers required functionality and adds value to the business Create an environment of self-management for your software development team that will be able to continuously align the delivered software with desired business needs, easily adapting to changing requirements throughout the process. Learn how to apply Agile Scrum by measuring and evaluating status based on the undeniable truth of working, testing software, creating a more accurate visibility into the actual progress of projects. Many of today?s Project Management and Business Analyst Professionals are finding themselves leading, managing and analyzing on Agile development teams - only to find that many of the tools and techniques applied when using a traditional project management approach no longer work as effectively or at all. In order to do more than survive in this iterative development environment, today?s Project Manager and Business Analyst must employ additional project management and business analysis tools and techniques to effectively lead their teams and deliver their projects. Introduction - Fundamentals of Agile Why Agile? Exercise 1a: Waterfall-Lean-Agile Simulation History & Mindset: Understand how the agile approach arose. The Agile Lifecycle Introducing Agile to the organization Roles and Responsibilities on an Agile project team. Understand the purpose, the concepts, the theory, and some applications around the importance of people as individuals providing value through working in teams. Establishing core hours - How will the team work during a day? How to build end-to-end systems in early iterations Exercise 1b: How to build end-to-end systems in early iterations Planning and Managing Business Analysis Communication and Performance Agile and CMMI Exercise 1c: Case Study Project Assembling the team ? Scrum Roles Value-Driven Development: Understand why agile development focuses so heavily on working products, its more general casting as 'value-driven' development, with incremental, iterative and risk-driven approaches. Themes, theory and applications. Exercise 2a: Identify the ?Product Owner? Identify Project Success Criteria Exercise 2b: Review the Scrum Cheat Sheet Establish your Agile team using RACI Exercise 2c: Build the Scrum Team Define the Product and Project Vision Envision the Product and Project outcomes Exercise 3a: Review Agile Checklist Project Chartering (Project Planning) Assemble the Agile project team ? what are their responsibilities? Compile the Product Backlog (Coarse-Grain Requirements) Discuss how to Plan Sprints and Releases Exercise 3b: Product Vision ? Goals and Strategies Establish the Project ?time-box? Exercise 3c: Create a Release Plan Embrace the High-Level (Coarse-Grain) Plan Managing different types of Personas on an Agile Project Identifying and managing ?Information Radiators? Planning in Agile Projects ? Common practices that work Determine how the team will tracking and monitoring activities Exercise 3c: Establish the Project Time-box Tools and Techniques ? Building the Scrum Task board Communications Exercise 4a: Discussion ? Tools and Techniques for Scrum Planning, Monitoring and Adapting Scrum Task Board Exercise 4c: Create a Scrum Task board ? Identify work streams Agile Estimating Agile Analysis and Design Burndown Chart Team Velocity Soft Skills Negotiation Estimating ad Prioritizing Effort Planning Releases. Understand the value, the concepts, the theory and some applications for learning and adapting at all levels and on all topics (the product, the process, the team, and the organization). Exercise 5a: Brainstorm Business Functionality Establishing decision and acceptance criteria for user stories Planning Poker Exercise 5b: Estimate Effort (Coarse-Grain) Prioritize themes and releases Prioritize user stories Exercise 5c: Confirm the Estimated Effort (Fine Grain) Estimating team velocity Preparing for change ? Is the organization ready? Exercise 5d: Hold a daily Scrum and update the Scrum Task Board Exercise 5e: Conduct a Scrum or Scrums Plan the Iteration (Sprint) Sprint Zero activities Elements of a successful Sprint Planning meeting Create a Sprint Backlog How to create a task board Exercise 6a: Using the case study ? Review Iteration Planning Checklist Create a Sprint plan ? Establishing Sprint success metrics Exercise 6b: Discussion Sprint ?Zero? Activities Define the vision and Iteration Requirements Estimating the level of effort (LOE) with the team Creating user Stories for the Product Backlog -Guidelines to consider The art of slicing user stories Exercise 6c: Review the Sprint Plan Managing the Solution Scope and Requirements using 2-4 week Sprints Exercise 6d: Adapting a change-driven Project plan that works Adapting a change-driven (Agile) Project plan that works ? what are the key differences from traditional (waterfall) project plans? Finalize the Iteration Plan and how the team will operate Running the Sprint - from Planning to Review and Retrospective Managing your Scrums and setting expectations with your team Exercise 7a: Using the case study ? Review the Review Planning checklist Using Burndown charts to track progress Exercise 7b: Using the case study ? Review the Review Retrospective checklist Manage changes during the Sprint ? What questions to ask Prepare for the Sprint Review Exercise 7c: Review of roles - Quiz Obtain Customer Acceptance of the Product Increment Hold a Sprint Retrospective - What is working and what needs to be improved upon during the Sprints Update the product backlog - Rework the High-Level (Coarse-Grain) Plan Plan and Execute the next Sprint Create an environment for continuous improvement ? Product, Process and People Additional Information Useful books and links on Agile

This intensive one-day training programme has been developed to help those involved in producing specifications create high quality documents in an organised and effective way. The programme explains the primary purpose of specifications and the importance of understanding the context in which they are used. It focuses particularly on how to develop and structure content and write requirements that are clear and concise. The methods and techniques presented will provide a practical foundation course for those new to the topic whilst offering new insights to those with more experience. The objectives of the workshop are to: Review and discuss the role and purpose of specifications Present a structured approach for organising and producing specifications Explain each of the key steps involved in creating effective specifications Review some methods for assisting in defining requirements Explain how to define the scope and develop the structure for a specification Present methods to assist the writing and editing of specifications Review how specifications should be issued and controlled 1 Introduction Course objectives Review of participants' needs and objectives 2 Specifications in perspective The role and purpose of specifications The impact of specifications on commercial performance The qualities of an effective specification The five key steps of 'POWER' writing: prepare-organise-write-edit-release 3 Step 1: Preparing to write Defining the purpose the specification; integrating the specification and contract Deciding how to specify: when to specify in functional and technical terms Getting the right people involved at the right time; engaging stakeholders Applying procedures for writing, issuing and controlling specifications 4 Step 2: Organising the specification content Scoping the document: scope maps, check lists, structured brainstorming Clarifying requirements; separating needs and desires Dealing with requirements that are difficult to quantify Useful techniques: cost benefit analysis, Pareto analysis Deciding what goes where; typical contents and layout for a specification Creating and using model forms: typical sections and sub sections 5 Step 3: Writing the specification Identifying and understanding the readers needs Choosing and using the right words; dealing with jargon Important words; will, shall, must; building a glossary Using sentence structure and punctuation to best effect Understanding the impact of style, format and appearance Avoiding common causes of ambiguity; being concise and ensuring clarity 6 Step 4: Editing the specification Why editing is difficult; how to develop a personal editing strategy Key areas to review: structure, content, accuracy, clarity, style and grammar Editing tools and techniques 7 Step 5: Releasing and controlling the specification Key requirements for document issue and control Final formatting and publication issues; document approval Requirements management: managing revisions and changes 8 Course review and action planning What actions should be implemented to improve specifications? Conclusion