10242 Communication courses

Description: We all know the importance of good writing. In business writing, the language is concrete, the point of view is clear and well expressed. This course will help you will get all the tools to become a good writer, and how to use writing skills for the improvement of your business. Report writing is a skill you will use again and again in your business. Here, you will learn how to write reports and proposal's, you will get a writing skill to present information in formal, informal, and proposal style. This Professional Business Writing will brush up your writing skills more if you are already a good writer. So, thinking to get an improvement in your writing skills? Join this course now. Learning Outcomes: The worth of accurate, written communication Learn how to write proofread your task so that it is clear, accomplished and correct How to exploit your skills in the realistic circumstances The correct format for memos, letters, as well as e-mails Prepare reports and proposals that inform, persuade, and provide information. Review your work so that it is clear, concise, complete, and correct. Apply these skills in real work applications. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Professional Business Writing is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Professional Business Writing is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Active and Passive Voice 00:15:00 Be Clear 00:15:00 Be Concise 00:00:00 Be Correct 00:05:00 Inclusive Language 00:05:00 Manners and Courtesy 00:05:00 Practical Language 00:15:00 Punctuation 00:15:00 Readability Index 00:15:00 Reviewing Your Writing 00:15:00 Sentence Construction 00:05:00 Sentences and Sentence Types 00:15:00 Spelling and Proofreading 00:15:00 Why Write? 00:15:00 Word Agreement 00:05:00 Writing Business Letters 00:15:00 Writing Effective E-mails 00:15:00 Module 02 The Stages of Report Writing 00:15:00 The First Stage - Investigating 00:15:00 The Second Stage - Planning 00:15:00 The Third Stage - Writing 00:15:00 The Fourth Stage - Revising 00:15:00 Using Headings 00:15:00 Using Charts and Graphs 00:15:00 The Proposal 00:15:00 Persuasion 00:30:00 Giving Credit 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Unlock the keys to unparalleled customer service excellence with our 'Call Centre Training' course. Dive into the essentials of call center operations, hone communication skills, master telephone etiquettes, and learn effective negotiation techniques. Navigate challenging interactions, manage difficult customers, and grasp the intricacies of call center metrics and benchmarking. Stay ahead of the curve with insights into the latest technology trends shaping the industry. Elevate your career and contribute to organizational success by enrolling today. Develop the skills needed to excel as a call center professional and create lasting customer satisfaction.

Essential 5G training course description This course is designed to give delegates an explanation of the technologies and interworking requirements of the next generation of cellular communications. It is not a definitive set of descriptions but a possibility of the final deployment. we will investigate the 10 pillars for 5G which will include various Radio Access Technologies that are required to interwork smoothly. We will look at the 4G Pro features and other RATs. What will you learn List the ten pillars of 5G deployment. Describe the 5G Internet. Explain virtualization and RAT virtulization. Describe Software Defined Networks (SDN). Explain carrier aggregation. Describe the mobile cloud. Explain an overall picture of 5G architecture. Essential 5G training course details Who will benefit: Anyone looking for an understanding of the technologies and interworking requirements of the next generation of cellular communications. Prerequisites: None. Duration 3 days Essential 5G training course contents Drivers for 5G 5G Road Map, 10 Pillars of 5G, evolving RATs, oSON, MTCm, mm-wave, backhaul, EE, new spectrum, spectrum sharing, RAN virtualisation. 4G LTE Advanced MIMO technology in release 8, Downlink & uplink MIMO R8, MIMO technology in LTE advanced, Downlink 8-layer SU-MIMO, Downlink MU-MIMO, Uplink MU-MIMO, Uplink transmit diversity, Coordinated multi-point operation (CoMP), Independent eNB & remote base station configurations, Downlink CoMP. ICIC & eICIC ICIC, Homogeneous to heterogeneous network evolution, Introduction to eICIC, Macro-pico scenario, Macro-femto scenario, Time orthogonal frequencies. Almost Blank Subframe (ABS). Carrier aggregation Component carriers (CC), CC aggregation deployments, Intra-band contiguous solutions, Intra-band non-contiguous solutions, Inter-band non-contiguous solutions, CA bandwidth classes, Aggregated transmission bandwidth configurations (ATBC), Possible carrier aggregation configs. eIMTA TDD UL-DL reconfig. for traffic adaptation, Reconfig. mechanisms, Interference mitigation schemes, Dynamic & flexible resource allocation. 5G architectures 5G in Europe, horizon 2020 framework, 5G infrastructure PPP, METIS project, 5G in North America, academy research, company R&D, 5G specifications. The 5G internet High-level view of Cloud Services, The Internet of Things & context awareness, Network reconfiguration & virtualization support, server proliferation, how VMs fix underutilised server problem, enter the hypervisor, why are VM such a big deal? SDN, evolution of the data centre network, high availability, low latency, scalability, security, cost model explodes, service-oriented API. OpenFlow switches, OpenFlow controllers, how SDN works. The big picture, pulling it all together, why the network had to change, how SDN & NFV tie together. Evolutionary approach to the internet, architectures for distributed mobility management, MEDIEVAL & MEDIVO projects, a clean slate approach, mobility first architecture. VNet, INM, NetInf, ForMux, MEEM. Generic Path (GP) & anchorless mobility (AM), Quality of Service support, network resource provisioning, resourcing inside a network. IntServ, RSVP, DiffServ, CoS. Emerging approach for resource over- provisioning, example use case architecture for scalable resource control scenarios in the 5G internet. Integrating SDN/NFV for efficient resource over-reservation control, control information repository, service admission control policies, network resource provisioning, control enforcement functions, network configurations & operations. Small cells for 5G Average spectral efficiency evolution, WiFi & Femto cells, Capacity limits. Achievable gains with densifications, multi-antenna techniques, small cells. Mobile data demand, approach & methodology, subscriber density and traffic demand projections to 2020. Demand versus capacity, global mobile data traffic increase modelling, country level backhaul traffic projections, Small cell challenges, backhaul, spectrum, automation. Cooperation for next gen wireless networks Diversity & relaying strategies, cooperation & network coding, ARQ & MAC protocols, NCCARQ & PRCSMA packet exchange, Physical layer impact on MAC protocol analysis, NCCARQ overview, PHY layer impact, Case study on NCCARQ. Mobile clouds Mobile cloud, Mobile cloud enablers, mobile user domain, wireless technologies, WWAN WLAN and WPAN range, Bluetooth, IEEE.802.15.4 & software stacks, infrared, near field communications (NFC). Network coding, store & forward vs compute & forward, linear network coding, random linear coding. Security for 5G communications Potential 5G communication systems architectures, Security issues & challenges. Mobile malware attacks targeting the UE, 5G mobile botnets, access networks, attacks on 4G networks, C-RNTI & packet sequence number based UE location tracking, false buffer status reports attacks, message insertion attacks, HeNB attacks, physical attacks, credential attacks, configuration and protocol attacks, attacks on MON, user data & identity attacks, mobile operator's core network, DDoS attacks targeting MON, signalling amplification, HSS saturation, external IP networks.

Level 7 Diploma In Education Management And Leadership Pathway To (MA In Education Management And Leadership) Level 7 Diploma in Strategic Marketing (QCF) – 6 - 8 Months Credits: 120 Credits Level 7 Diploma in Strategic Marketing qualification provides the learners with the skills and understanding in marketing & branding that align with good strategic decision making to maintain organisations’ competitive advantage.  Successful completion of this qualification will develop learners’ strategic marketing management, consumer behaviour and branding skills and their ability to focus on the requirements of implementing an organisation’s strategy. This programme is a Pathway to MSc in Strategic Marketing. Course Details The Level 7 Diploma in Education Management and Leadership qualification consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 600 Guided Learning Hours (GLH) for the completed qualification.Modules: Contemporary Issues in Education: Theory, Policy and Practice The Management of Educational Change Managing Effective Intercultural Communication and Perspectives Pedagogy and Practice in Education Leading Reflective Practice in Education Research Methods in Education Accreditation All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. University Progression University Top-up On completion of this course, students have the opportunity to complete a Master degree programme from a range of UK universities. The top-up programme can be studied online or on campus. The top-up comprises the final 60 credits which consist of either a dissertation or a dissertation and one module. (The course tuition fee listed above does NOT include the top-up fees) University Progression Click here to see University routes and fee information for progression. Entry Requirements For entry onto the Level 7 Diploma in Education Management and Leadership leading to the MA Education Management and Leadership qualification, learners must possess: An honours degree in related subject or UK level 6 diploma or equivalent overseas qualification i.e. Bachelors Degree or Higher National Diploma OR Mature learners (over 25) with at least 5 years of management experience if they do not possess the above qualification (this is reviewed on a case by case basis) Workshops Workshops are conducted by live webinars for all students. Visa Requirements There is no Visa requirement for this programme.

Boost your leadership skills with our Team Management course, focusing on team building, effective communication, and creating high-performance teams to enhance motivation and drive management success.

Master the art of remote work with our comprehensive 'Remote Working Online Training' course. From setting up a productive home office and effective communication strategies to staying motivated, boosting productivity, and fostering virtual collaboration, this course equips you with the essential skills for success in the digital workplace. Explore modules on virtual etiquette, cybersecurity, and strategies for continuous growth as a remote professional. Elevate your remote work experience and thrive in the evolving world of flexible and digital work environments.

Enhance respiratory care with our "Understanding Suctioning Techniques and Practices" course. Gain comprehensive knowledge and practical skills for safe and effective suctioning. Evidence-based practices, infection prevention, and patient-centred care emphasised.

Enhance patient care with our "Understanding Physiological Observations" course. Gain comprehensive knowledge and skills to accurately assess and interpret vital signs and other measurements.

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Duration 1 Days 6 CPD hours Overview After completing this course, students will know how to: - Identify difficult personality types and the effect they can have in an organization - Manage difficult employees and monitor their behavior - Document ongoing changes in behavior and performance - Communicate clearly and effectively, both verbally and nonverbally - Improve your listening skills - Communicate with difficult supervisors and co-workers - Identify types of employee dismissals - Identify the focus of feedback and give and receive feedback effectively - Provide positive and constructive feedback - Monitor performance afterwards - Identify communication styles - Manage difficult feedback sessions and identify when to avoid giving feedback - Identify some common myths associated with workplace conflicts, common reasons that conflicts arise, and types of workplace conflict - Distinguish between conflict management and conflict resolution - Identify conflict resolution styles, resolve workplace conflicts, including team conflicts, and identify the communication skills required to In this course, students learn to identify and manage difficult employees, monitor their behavior, develop clear and effective communications techniques, give and receive feedback, identify workplace conflicts and present resolutions. 1 - Getting Started Workshop Objectives 2 - The Basics What is Performance Management? How Does Performance Management Work? Tools Case Study 3 - The Basics (II) Three Phase Process Assessments Performance Reviews Case Study 4 - Goal Setting SMART Goal Setting Specific Goals Measurable Goals Attainable Goals Realistic Goals Timely Goals Monitoring Results Case Study 5 - Establishing Performance Goals Strategic Planning Job Analysis Setting Goals Motivation Case Study 6 - 360 Degree Feedback What is 360 Degree Feedback? Vs. Traditional Performance Reviews The Components Case Study Module Six: Review Questions 7 - Competency Assessments Competency Assessment Defined Implementation Final Destination Case Study 8 - Kolb's Learning Cycle Experience Observation Conceptualization Experimentation Case Study 9 - Motivation Key Factors The Motivation Organization Identifying Personal Motivators Evaluating and Adapting Case Study 10 - The Performance Journal Record Goals and Accomplishments Linking with Your Employees or Managers Implementing a Performance Coach Keeping Track Case Study 11 - Creating a Performance Plan Goals Desired Results Prioritization Measure Evaluation Case Study 12 - Wrapping Up Words from the Wise Lessons Learned Additional course details: Nexus Humans Performance Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Performance Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.