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10602 Communication courses delivered Online

Relationship Manager

4.7(47)

By Academy for Health and Fitness

Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Relationship Manager
Delivered Online On Demand3 weeks
£12

Business Administration and Financial Management Level 2 Certification

4.5(3)

By Studyhub UK

Embarking on the 'Business Administration and Financial Management Level 2 Certification' is a journey towards mastering the art of corporate efficacy and financial astuteness. This course is a tapestry of essential skills, weaving through modules that transform learners into adept professionals. Imagine navigating the corporate world with ease, representing your organisation with poise and professionalism - this course makes it a reality. The curriculum dives into the essentials of effective administration, starting from portraying your company in the best light, to honing impeccable business writing and communication skills. The course then delves into the practicalities of business administration, imparting crucial knowledge on handling telephone communications, managing mail services, and shipping logistics. Learners will explore the intricacies of arranging travel and organising meetings and conferences, ensuring no stone is left unturned in preparing them for the dynamic business environment. Moreover, the time management, record-keeping, and filing systems modules equip participants with tools to maintain efficiency and orderliness. The culmination of the course is in its final module, focusing on effective planning and scheduling - a vital skill in the fast-paced business world. Learning Outcomes: Acquire proficiency in representing organisations professionally. Develop strong business writing and effective communication capabilities. Gain expertise in managing business telephone systems and mail services. Learn to organise travel, meetings, and conferences efficiently. Master time management, record-keeping, and strategic planning skills. Why buy this Business Administration and Financial Management Level 2 Certification? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Business Administration and Financial Management Level 2 Certification you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Business Administration and Financial Management Level 2 Certification course for? Aspiring business administrators seeking foundational knowledge. Junior financial managers aiming to broaden their skill set. Administrative assistants looking to enhance their career prospects. New entrepreneurs desiring a comprehensive understanding of business administration. Recent graduates eager to enter the corporate world with a competitive edge. Prerequisites This Business Administration and Financial Management Level 2 Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Office Administrator: £18,000 - £25,000 Per Annum Executive Assistant: £25,000 - £35,000 Per Annum Financial Analyst: £30,000 - £45,000 Per Annum Business Development Manager: £35,000 - £50,000 Per Annum Operations Manager: £40,000 - £55,000 Per Annum Financial Controller: £50,000 - £70,000 Per Annum   Course Curriculum Module 01: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 02: Skills of an Effective Administrator Skills of an Effective Administrator 00:17:00 Module 03: Business Writing Skills Business Writing Skills 00:42:00 Module 04: Communication Skills Communication Skills 00:42:00 Module 05: Business Telephone Skills Business Telephone Skills 00:21:00 Module 06: Mail Services and Shipping Mail Services and Shipping 00:27:00 Module 07: Travel Arrangements Travel Arrangements 00:26:00 Module 08: Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Module 09: Time Management Time Management 00:35:00 Module 10: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Module 11: Effective Planning and Scheduling Effective Planning and Scheduling 00:48:00 Mock Exam Mock Exam - Business Administration and Financial Management Level 2 Certification 00:20:00 Final Exam Final Exam - Business Administration and Financial Management Level 2 Certification 00:20:00

Business Administration and Financial Management Level 2 Certification
Delivered Online On Demand6 hours 32 minutes
£10.99

Studyhub Lifetime Prime Membership

4.5(3)

By Studyhub UK

Lifetime Access One-Time Enrolment, Lifetime Learning, Our Prime Learners will Get: Instant, Unlimited & Lifetime Access to 3000+ Courses Unlimited PDF Certificates Unlimited PDF Transcripts 1 Free Student ID card & Many More Key Highlights of the Prime Membership Lifetime Access to 3000+ Courses Get Instant Access to all courses Unlimited PDF Certificate Unlimited PDF Transcripts No Hidden Charges CPD Certification Study anytime from anywhere at your own pace 1 Free Student ID card Tutor Support Access to All Future Courses Trusted by 500+ Leading Universities and Companies Globally Some of our All Time Popular Courses: 2D Animation: Ultimate Guide to Adobe Animate Abuse Awareness & Response Training Academic and Research Skills for Business Accident Investigation Accident Investigation training – Documentation and Solution Accountancy Accounting – Income statement and Balance Sheet Accounting and Finance Accounting Skills for New Supervisors Active Listening ADHD Awareness Admin, 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Studyhub Lifetime Prime Membership
Delivered Online On Demand
£149

Child Care, Nanny & Childminding QLS Endorsed Diploma

By Compliance Central

Recent research indicates a significant surge in demand for childcare professionals, with an increase of 10% in job postings in the last quarter alone. This spike can be attributed to various factors, including the growing number of dual-income households and the emphasis on early childhood education. In response to this trend, our comprehensive bundle, "Child Care, Nanny & Childminding QLS Endorsed Diploma," equips individuals with the necessary skills and knowledge to thrive in this rewarding field. With thirty-five mentions of "Child Care, Nanny & Childminding" throughout the content, our Child Care, Nanny & Childminding bundle stands as a beacon of excellence in childcare education. This Child Care, Nanny & Childminding bundle comprises a diverse range of QLS endorsed and CPD QS accredited courses, meticulously designed to cover every aspect of childcare and childminding. From nurturing parenting skills to understanding the intricacies of child psychology, each module is crafted to empower learners with the tools needed to excel in their roles. Moreover, our guided courses on personal development ensure that participants not only enhance their technical competencies but also sharpen their soft skills for holistic professional growth. Bundle Include includes: QLS Endorsed Courses: Course 01: Diploma in Childcare and Nanning at QLS Level 5 Course 02: Diploma in Parenting Skills Training at QLS Level 4 Course 03: Diploma in Childminding at QLS Level 6 CPD QS Accredited Courses: Course 04: Safeguarding Children: Internet Safety Course 05: Parental Mental Health & Child Protection Course 06: Play Therapy Course 07: Child Playwork Course 08: Creating Children's Room Course 09: The Importance of Preschool Education in Child Development Course 10: Montessori Education for Early Childhood Course 11: How to Handle Tantrums in Children Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD.Child Care, Nanny & Childminding QLS Endorsed Diploma. Learning Outcomes: Upon completion of this Child Care, Nanny & Childminding bundle, learners will achieve the following learning outcomes: Demonstrate proficiency in childcare and nanny duties at QLS Level 5. Apply effective parenting skills and strategies at QLS Level 4. Implement childminding best practices at QLS Level 6. Safeguard children against online risks and promote internet safety. Recognize and address parental mental health issues affecting child welfare. Utilize play therapy techniques to support children's emotional well-being. In this comprehensive Child Care, Nanny & Childminding course bundle, learners will delve into the intricate world of Child Care, Nanny & Childminding, exploring fundamental concepts and advanced techniques essential for providing exemplary care to children. Through a series of engaging modules, participants will gain a deep understanding of child development, learning how to create nurturing environments that foster growth and well-being. From infancy through early childhood, learners will discover how to tailor their approach to meet the unique needs of each child, honing their abilities to provide personalised care and support. Moreover, participants will explore the dynamics of effective communication and relationship-building within the childcare setting. They will learn to collaborate closely with parents and caregivers, forging strong partnerships aimed at promoting the holistic development of children. Through interactive learning experiences and practical case studies, learners will develop the confidence and skills needed to excel in this rewarding field, equipped with a comprehensive toolkit to navigate the complexities of Child Care, Nanny & Childminding with professionalism and compassion. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Child Care, Nanny & Childminding course Child Care, Nanny & Childminding bundle is ideally suited for: Aspiring childcare professionals seeking to enhance their knowledge and skills. Experienced nannies and childminders aiming to upskill and progress in their careers through Child Care, Nanny & Childminding courses. Parents or caregivers interested in gaining insights into effective parenting techniques. Individuals passionate about promoting child welfare and development within their communities. Professionals looking to enter or advance in the Child Care, Nanny & Childminding sector. Students pursuing qualifications in early childhood education or related fields across Child Care, Nanny & Childminding courses. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Career paths for graduates of this Child Care, Nanny & Childminding course bundle may include: Childcare practitioner Professional nanny Childminder Early years educator Child development specialist Family support worker Parenting coach Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Child Care, Nanny & Childminding QLS Endorsed Diploma
Delivered Online On Demand4 days
£310

Mental Health First Aid, Mental Health Law & Counselling QLS Endorsed Diploma

By Compliance Central

According to recent statistics from the World Health Organization, mental health disorders affect around 450 million people worldwide, making it one of the leading causes of disability. With such a staggering impact, the need for comprehensive mental health support has never been more urgent. In response to this growing demand, our comprehensive bundle, "Mental Health First Aid, Mental Health Law & Counselling QLS Endorsed Diploma" offers a holistic approach to addressing mental health challenges through a blend of theoretical knowledge and practical strategies. This Mental Health First Aid, Mental Health Law & Counselling bundle combines a diverse range of QLS Endorsed and CPD QS Accredited courses to provide a thorough understanding of mental health law, counselling techniques, and first aid interventions. Participants will delve into the intricacies of mental health law at QLS Level 3, advance their counselling skills with a QLS Level 5 diploma, and gain proficiency in mental health first aid. Complementing these technical modules are CPD QS Accredited courses covering topics such as psychiatry, positive psychology, and the relationship between nutrition, fitness, and mental well-being. Additionally, personal development modules focusing on career advancement and public speaking enhance participants' professional skills. Bundle Include includes: QLS Endorsed Courses: Course 01: Certificate in Mental Health Law at QLS Level 3 Course 02: Diploma in Mental Health Counselling at QLS Level 5 Course 03: Diploma in Mental Health First Aid at QLS Level 5 CPD QS Accredited Courses: Course 04: Mental Health and Psychiatry Training - Online Course 05: Mental Health with Positive Psychology Course 06: Food, Fitness & Mental Health Course 07: Mental Freedom: Freedom From Pain Course 08: Food, Fitness & Mental Health Course 09: Child and Adolescent Mental Health Course 10: Biohacking Your Physical and Mental Health Course 11: Self-Help Psychology: Mental Freedom Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD.Mental Health First Aid, Mental Health Law & Counselling QLS Endorsed Diploma. Learning Outcomes: Understand the legal framework surrounding mental health issues. Develop advanced counselling skills to support individuals with mental health concerns. Gain proficiency in providing mental health first aid interventions. Explore the intersection of mental health and psychiatry. Apply principles of positive psychology to promote mental well-being. Learn how nutrition, fitness, and lifestyle choices impact mental health. This comprehensive Mental Health First Aid, Mental Health Law & Counselling bundle delves into the intricate domains of mental health law, counselling, and first aid, providing participants with a multifaceted understanding of mental health challenges and interventions. Through QLS Endorsed courses, individuals will explore the legal framework surrounding mental health, including legislation, policies, and ethical considerations. They will develop insights into the rights of individuals with mental health disorders, the responsibilities of healthcare providers, and the processes involved in involuntary treatment and detention. Complementing the legal aspect, participants will embark on a journey of self-discovery and skill development in counselling and first aid. The QLS Level 5 diploma in mental health counselling equips individuals with advanced therapeutic techniques, communication skills, and ethical guidelines necessary for effective support and intervention. Furthermore, the diploma in mental health first aid empowers participants with the knowledge and skills to recognise, respond to, and assist individuals experiencing mental health crises or distress. Through a combination of theoretical learning and practical applications, participants will emerge equipped to make meaningful contributions to mental health advocacy, support, and care. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Mental Health First Aid, Mental Health Law & Counselling course is beneficial for: Mental health professionals seeking to enhance their knowledge and skills. Counsellors and therapists aiming to specialise in mental health. Individuals interested in a career in mental health law or advocacy. Healthcare professionals looking to expand their understanding of mental health. HR professionals or managers seeking to support mental health in the workplace. Students or graduates considering a career in mental health services. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon completion of the Mental Health First Aid, Mental Health Law & Counselling courses, you will be able to: Mental Health Counsellor Mental Health Advocate Psychiatric Nurse Legal Advisor Specialising in Mental Health Human Resources Manager with a Focus on Employee Well-being Public Health Officer Community Support Worker Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Mental Health First Aid, Mental Health Law & Counselling QLS Endorsed Diploma
Delivered Online On Demand4 days
£310

Microsoft Teams

By Compete High

🚀 Unlock the Power of Collaboration with Microsoft Teams Course! 🚀 Are you ready to revolutionize the way your team works together? Look no further than our comprehensive Microsoft Teams course! 🌟 In today's fast-paced digital landscape, effective collaboration is the cornerstone of success for any organization. Whether you're a seasoned professional or a newcomer to the workforce, mastering Microsoft Teams is essential for staying ahead of the curve. 💼   🔥 Benefits of Taking Our Microsoft Teams Course: Boost Productivity: Discover how to streamline communication and project management with Microsoft Teams' suite of features. Say goodbye to endless email chains and hello to real-time collaboration! Enhanced Efficiency: Learn how to leverage Teams' integrations with other Microsoft Office applications to centralize your workflow. From document sharing to video conferencing, everything you need is at your fingertips. Remote Work Readiness: In today's remote-friendly environment, the ability to collaborate effectively from anywhere is invaluable. Our course equips you with the skills to thrive in the era of remote work. Improved Communication: Break down silos and foster a culture of transparency within your team. From chat channels to threaded conversations, Microsoft Teams keeps everyone in the loop. Customizable Solutions: Tailor Microsoft Teams to suit your team's unique needs with custom channels, tabs, and apps. Our course teaches you how to make Teams work for you! Stay Organized: Say goodbye to scattered files and disjointed communications. Learn how to organize projects and files seamlessly within the Teams environment. Professional Development: Investing in your skills is the key to advancing your career. By mastering Microsoft Teams, you'll position yourself as a valuable asset to any organization.   💼 Who is this for? Business Professionals: Whether you're a manager leading a team or an individual contributor, Microsoft Teams can revolutionize the way you work. Entrepreneurs: Build a strong foundation for collaboration within your startup or small business with Microsoft Teams. Students and Educators: Enhance group projects and classroom collaboration with the powerful tools offered by Microsoft Teams. Remote Workers: Stay connected and productive from anywhere with the remote-friendly features of Microsoft Teams.   🛠️ Career Path: Project Managers: Mastering Microsoft Teams can elevate your project management skills and make you indispensable in the eyes of employers. Administrative Professionals: Become the go-to expert for streamlining communication and organization within your office environment. IT Professionals: Gain valuable skills in implementing and managing Microsoft Teams for organizations of all sizes. Sales and Marketing Professionals: Collaborate seamlessly with your team to drive results and exceed targets. Human Resources: Utilize Microsoft Teams to facilitate employee communication, training, and development initiatives.   Don't miss out on the opportunity to take your collaboration skills to the next level. Enroll in our Microsoft Teams course today and unleash your team's full potential! 💻🌐   FAQ (Frequently Asked Questions) for Microsoft Teams Q1: What is Microsoft Teams? Microsoft Teams is a collaboration platform that brings together chat, video meetings, file storage, and integration with other Microsoft 365 applications into one unified interface. It allows teams to communicate and collaborate in real-time, whether they're in the same office or spread across different locations. Q2: How can I access Microsoft Teams? Microsoft Teams can be accessed through various platforms, including desktop applications for Windows and Mac, web browsers, and mobile apps for iOS and Android devices. Users can sign in using their Microsoft 365 account credentials provided by their organization or create a new account if needed. Q3: What features does Microsoft Teams offer for communication and collaboration? Microsoft Teams offers a wide range of features to facilitate communication and collaboration within teams. These include instant messaging, audio and video conferencing, screen sharing, file sharing and co-authoring, integration with Microsoft Office apps, channels for organizing conversations and files by topic, and the ability to add external guests to meetings and channels. Q4: How can I organize and manage teams and channels in Microsoft Teams? In Microsoft Teams, users can create teams to bring together people with a common goal or project. Within each team, users can create channels to organize conversations and files by topic, department, or project. Team owners have the ability to add or remove members, manage permissions, and customize settings for each team and channel. Q5: Is Microsoft Teams secure for business use? Microsoft Teams prioritizes security and compliance to protect sensitive information and ensure data privacy. It offers features such as multi-factor authentication, encryption of data in transit and at rest, compliance with industry standards and regulations, and administrative controls for managing user access and permissions. Additionally, Microsoft regularly updates Teams with security enhancements and patches to address any potential vulnerabilities. Course Curriculum Module 1 Introduction to Microsoft Teams Introduction to Microsoft Teams 00:00 Module 2 Communication and Collaboration Communication and Collaboration 00:00 Module 3 Managing Meetings Managing Meetings 00:00

Microsoft Teams
Delivered Online On Demand3 hours
£4.99

Journey Mapping

By Experience Thinkers

Arm yourself with a robust research toolkit that will help you uncover deep behavioural insights on user needs and motivations so you can design better experiences.

Journey Mapping
Delivered OnlineFlexible Dates
£536.75

Performance Coaching

4.5(3)

By Studyhub UK

Begin your exploration into the realm of 'Performance Coaching' with our expertly designed course. Across thirteen engaging modules, this curriculum introduces learners to the core concepts and advanced strategies in performance coaching. The journey starts with an introduction to the fundamental aspects of this field, laying a strong base for subsequent learning. Progressing through the course, participants gain insights into the nuances of the coach-client relationship, various coaching and mentoring models, and the ethical considerations vital in this profession. Essential skills like effective communication, personal, management, and organisational skills are thoroughly covered, equipping learners with a well-rounded skill set. The course culminates with advanced topics including the intricacies of Neuro-Linguistic Programming (NLP), the relationship between stress and performance, and practical guidance on establishing oneself as a professional coach. Learning Outcomes Acquire an in-depth understanding of the foundational principles of performance coaching. Develop the ability to build and maintain productive coach-client relationships. Master various coaching and mentoring models, applying them effectively in diverse scenarios. Gain proficiency in essential skills such as communication, personal and organisational management. Learn to apply NLP techniques and understand the dynamics of stress in enhancing performance. Why choose this Performance Coaching course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Performance Coaching course for? Individuals aspiring to become professional performance coaches. Managers and leaders seeking to enhance their coaching skills. Professionals in human resources aiming to improve employee performance. Educators and trainers looking to incorporate coaching techniques into their practice. Anyone interested in personal development and improving their coaching ability. Career path Performance Coach: £30,000 - £60,000 Human Resources Manager: £35,000 - £70,000 Corporate Trainer: £25,000 - £50,000 Leadership Development Specialist: £40,000 - £75,000 Organisational Development Consultant: £45,000 - £80,000 Life Coach: £25,000 - £55,000 Prerequisites This Performance Coaching does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Performance Coaching Introduction to Performance Coaching 00:15:00 Module 02: The Coach/Client Relationship The Coach/Client Relationship 00:19:00 Module 03: Coaching and Mentoring Models Coaching and Mentoring Models 01:02:00 Module 04: Ethical Aspects of Coaching and Mentoring Ethical Aspects of Coaching and Mentoring 00:34:00 Module 05: Effective Communication Skill Effective Communication Skill 00:23:00 Module 06: Personal Skills Personal Skills 00:22:00 Module 07: Management Skills Management Skills 00:25:00 Module 08: Organisational Skills Organisational Skills 00:22:00 Module 09: Motivation and Mindset Motivation and Mindset 00:24:00 Module 10: Key Themes of NLP Key Themes of NLP 00:21:00 Module 11: The Relationship Between Stress and Performance: The Inverted-U Theory The Relationship Between Stress and Performance: The Inverted-U Theory 00:18:00 Module 12: Leadership Under Pressure Leadership Under Pressure 00:17:00 Module 13: Setting Up as a Coach Setting Up as a Coach 00:24:00 Assignment Assignment - Performance Coaching 00:00:00

Performance Coaching
Delivered Online On Demand5 hours 26 minutes
£10.99

Leadership Skills Training: Become an Inspiring Team Leader

4.5(3)

By Studyhub UK

The 'Leadership Skills Training: Become an Inspiring Team Leader' course is designed to equip individuals with the essential qualities and skills of a good leader, enhancing their leadership competencies and promoting creativity in leadership. It covers topics such as communication, negotiation, emotional intelligence, inclusion, and belonging, empowering participants to evolve as effective leaders in the UK's management landscape. Learning Outcomes: Understand the fundamental concepts and importance of leadership in various contexts. Identify the qualities and characteristics of an effective and inspiring team leader. Foster creativity in leadership to encourage innovative approaches in problem-solving. Develop organizational skills to manage tasks, resources, and team members efficiently. Enhance leadership skills and competencies to build and lead successful teams. Improve communication skills for effective interaction and collaboration with team members. Learn negotiation techniques to address conflicts and reach mutually beneficial agreements. Cultivate inclusion, belonging, and engagement within the team to foster a positive work environment. Establish strong leadership foundations based on leadership theories and practices. Develop emotional intelligence to better understand and manage emotions within oneself and others. Evolve as a leader by continuously learning, adapting, and improving leadership abilities. Gain insights into the specific context of leadership and management practices in the UK. Why buy this Leadership Skills Training: Become an Inspiring Team Leader? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Leadership Skills Training: Become an Inspiring Team Leader there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Leadership Skills Training: Become an Inspiring Team Leader course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Leadership Skills Training: Become an Inspiring Team Leader does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Leadership Skills Training: Become an Inspiring Team Leader was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Leadership Skills Training: Become an Inspiring Team Leader is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Leadership Introduction to Leadership 00:23:00 Module 02: Qualities of a Good Leader and Leadership Qualities of a Good Leader and Leadership 00:13:00 Module 03: Creativity in Leadership Creativity in Leadership 00:19:00 Module 04: Organisational Skills Organisational Skills 00:26:00 Module 05: Leadership Skills and Competencies Leadership Skills and Competencies 00:30:00 Module 06: Communication Skills Communication Skills 00:27:00 Module 07: Negotiation Techniques Negotiation Techniques 00:15:00 Module 08: Cultivating Inclusion, Belonging, and Engagement Cultivating Inclusion, Belonging, and Engagement 00:25:00 Module 09: Leadership Foundations Leadership Foundations 00:24:00 Module 10: Emotional Intelligence Emotional Intelligence 00:19:00 Module 11: Evolve as a Leader Evolve as a Leader 00:14:00 Module 12: Leadership & Management in the UK Leadership & Management in the UK 00:17:00 Assignment Assignment - Leadership Skills Training: Become an Inspiring Team Leader! 00:00:00

Leadership Skills Training: Become an Inspiring Team Leader
Delivered Online On Demand4 hours 12 minutes
£10.99

Learn the Basics of Microsoft Visio in Only 30 minutes!

4.5(3)

By Studyhub UK

With our course, 'Learn the Basics of Microsoft Visio in Only 30 minutes,' take a revolutionary step into the world of visual communication. You may discover a world of creativity and efficiency with Microsoft Visio by solving its mysteries in just thirty minutes. This isn't your ordinary tutorial; it's a creative expedition designed to captivate and empower learners in record time. From understanding the fundamentals of Visio to crafting intricate cross-functional flowcharts, each unit is a step towards mastery, ensuring you grasp the essence of this powerful tool effortlessly. Discover the art of adding shapes, texts, and connectors with finesse, enhance your diagrams with vibrant colors and styles, and explore advanced features like Containers and Themes. Whether you're a student, professional, or an enthusiast looking to enhance your visual storytelling skills, this course provides a concise and engaging roadmap to becoming a Microsoft Visio virtuoso in just 30 minutes. Don't miss the chance to elevate your communication game-enroll now and transform your understanding of visual representation! Learning Outcomes Visio Fundamentals Mastery: Grasp the core concepts of Microsoft Visio, from its purpose to the variety of templates available. Efficient Diagram Creation: Learn to start cross-functional flowcharts seamlessly, mastering the art of titles, swimlanes, and structured diagrams. Creative Element Integration: Explore the intricacies of adding shapes, texts, and connectors, enhancing your ability to craft visually appealing and informative diagrams. Advanced Features Utilization: Dive into the world of Containers, Themes, and Presentation Mode, unlocking the full potential of Visio for dynamic and professional diagramming. Web Collaboration Proficiency: Understand how to leverage Visio Web, enabling seamless collaboration and sharing of your visual creations. Why choose this Learn the Basics of Microsoft Visio in Only 30 minutes! course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Learn the Basics of Microsoft Visio in Only 30 minutes! course for? Students looking to enhance their diagramming skills efficiently. Professionals seeking a quick and engaging introduction to Microsoft Visio. Enthusiasts interested in visual communication and storytelling. Project managers aiming to streamline communication through visual representation. Individuals wanting to boost their efficiency in creating structured and visually appealing diagrams. Career path Project Coordinator: £25,000 - £35,000 Technical Writer: £28,000 - £40,000 Graphic Designer: £22,000 - £35,000 Business Analyst: £30,000 - £45,000 Process Improvement Specialist: £35,000 - £50,000 Information Architect: £40,000 - £55,000 Prerequisites This Learn the Basics of Microsoft Visio in Only 30 minutes! does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Learn the Basics of Microsoft Visio in Only 30 minutes! was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Learn The Basics Of Microsoft Visio In Only 30 Minutes! Unit 01: What is Microsoft Visio? 00:01:00 Unit 02: Where to get Microsoft Visio 00:02:00 Unit 03: Starting Visio and Templates 00:06:00 Unit 04: Starting a Cross-Functional Flowchart 00:03:00 Unit 05: Title and Swimlanes 00:02:00 Unit 06: Add Shapes, Texts and Connectors 00:09:00 Unit 07: Insert Containers 00:01:00 Unit 08: Shape Colors and Styles 00:02:00 Unit 09: Themes 00:01:00 Unit 10: Alignment and Spacing 00:01:00 Unit 11: Add Pages 00:01:00 Unit 12: Presentation Mode 00:01:00 Unit 13: Visio Web 00:03:00

Learn the Basics of Microsoft Visio in Only 30 minutes!
Delivered Online On Demand33 minutes
£10.99