Minute Taking - CPD Certified Course With Complete Career Guide Mastering the art of minute taking is a crucial skill in today's business world, and this CPD certified course is designed to make you proficient in no time. Whether you're looking to enhance your career or simply sharpen your note-taking abilities, this course offers a solid foundation in the essential techniques and methods for effective minute-taking. From structuring minutes with clarity to understanding the nuances of different types of meetings, you'll gain the tools to accurately document discussions, actions, and decisions in a professional manner. With our online course, you will learn the step-by-step process of minute-taking, ensuring that no key detail goes unnoticed. The course covers everything from preparing for meetings to writing clear and concise minutes. This is an invaluable skill in a variety of industries, including business, education, and government sectors. With an emphasis on efficiency and clarity, this course will help you produce minutes that are both accurate and easy to follow. Whether you're looking to improve your career prospects or simply improve your organisational skills, this course will provide the knowledge you need ________________________________________________________________________ Key Features: CPD Certified Minute Taking - CPD Certified Course With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence ________________________________________________________________________ Complete Career Guide for Minute Taking - CPD Certified Course(A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Minute Taking. In addition to mastering the essentials of Minute Taking, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Minute Taking. Your dream career starts here! List of career guide courses included in Minute Taking - CPD Certified Course With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Gain a thorough understanding of minute writing principles and techniques. Develop effective preparation strategies for successful minute taking. Master the structure of meetings and its correlation with minute creation. Acquire proficiency in documenting decisions and actions during meetings. Understand the roles and responsibilities of a competent minute taker. Enhance skills with technology and build confidence in minute-taking. ________________________________________________________________________ Accreditation All of our courses, including the Minute Taking - CPD Certified Course With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Minute Taking - CPD Certified Course With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals aspiring to excel in minute-taking responsibilities. Individuals seeking to enhance organizational meeting efficiency. Administrative staff looking to contribute effectively in meetings. Students or graduates aiming to develop essential office skills. Career path Administrative Assistant - £18K to 25K/year. Executive Secretary - £25K to 35K/year. Meeting Coordinator - £20K to 30K/year. Office Manager - £25K to 40K/year. Corporate Secretary - £30K to 45K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Acrylic Nail, Nail Technician & Makeup Artist will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Acrylic Nail, Nail Technician & Makeup Artist will help you keep ahead of the pack. The Acrylic Nail, Nail Technician & Makeup Artist incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. 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This Bundle Consists of the following Premium courses: Course 01: Acrylic Nail Course 02: Online Nail Technician Diploma Course 03: Make-up Artist Course 04: Beauty Therapist Level 3 Training Course Course 05: Complete Communication Skills Master Class for Life Course 06: Aging and Longevity Secrets Course 07: Ayurveda Healing Certificate Course 08: Waxing and Hair Removal Course 09: Diet and Nutrition Complete Food Composition Diploma Course 10: Personal Hygiene Course 11: Social Media Strategy for Business So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Acrylic Nail, Nail Technician & Makeup Artist: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Get 24/7 help or advice from our email and live chat teams Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills So, enrol in the Acrylic Nail, Nail Technician & Makeup Artist bundle course now to advance your career! Curriculum of the Bundle Course 01: Acrylic Nail Module 01: Nail Extension Techniques: An Introduction Module 02: Nail Anatomy Module 03: Nail Diseases and Disorders Module 04: Nail Product Chemistry Simplified Module 05: Nail Extension Techniques Module 06: Acrylic Nail Extension: Part-1 (Applying Tips to the Nails) Module 07: Acrylic Nail Extension: Part-2 (Applying Overlays) Module 08: Art in Acrylic Nails: Basic to Advance Module 09: Hands-on Nail Art Training Module 10: Maintaining Artificial Nails Module 11: Acrylic Nail Removal Module 12: Health and Safety in Beauty Salon Module 13: Client Care and Communication How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously, it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Acrylic Nail, Nail Technician & Makeup Artist bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Note: This is not a professional course. This course only covers theoretical knowledge about the topic. Requirements Our Acrylic Nail, Nail Technician & Makeup Artist is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Acrylic Nail) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Overview The world of insects is one of the most fascinating and extraordinary parts of nature. If you have a keen interest in these tiny creatures and want to explore their lives, our Online Entomology Training course is what you need. It will help you learn interesting information about insects without stepping out of the house. In this course, you will get the chance to learn about the anatomy and physiology of insects. The course will cover lessons on insect behaviour, communication, defence mechanisms and much more. You will be able to understand their adaptation process and learn their role in the ecosystem. Along with that, the course will educate you on applied entomology and entomology research methods. After the completion of the course, you will receive a certificate of achievement. This certificate will help you explore promising career options in the relevant fields. Enrol now! Course Preview Learning Outcomes Enhance your knowledge of insect anatomy and physiology of insects Learn about their behaviour and communication methods Gain in-depth knowledge of reproduction, defence mechanism and adaptation process of insects Understand the relationship between humans and insects Know the role of insects in our ecosystem Explore the vital areas of applied entomology Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Entomology Who Should Take This Mentorship Training ? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Entomology Training course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Pathâ This exclusive Online Entomology Training will equip you with effective skills and abilities and help you explore career paths such as Entomologist Teacher Research Assistant Module 1: Introduction to Entomology Introduction to Entomology 00:11:00 Module 2: Systematics and Taxonomy of Insects Systematics and Taxonomy of Insects 00:15:00 Module 3: Insect Anatomy and Physiology Insect Anatomy and Physiology 00:17:00 Module 4: Reproduction and Development Reproduction and Development 00:15:00 Module 5: Insect Behaviour and Communication Insect Behaviour and Communication 00:14:00 Module 6: Insect Defence Mechanisms and Adaptations Insect Defence Mechanisms and Adaptations 00:13:00 Module 7: Insects and Human Interactions Insects and Human Interactions 00:14:00 Module 8: Insects in Ecosystems Insects in Ecosystems 00:15:00 Module 9: Insect Evolution and Diversity Insect Evolution and Diversity 00:12:00 Module 10: Applied Entomology Applied Entomology 00:21:00 Module 11: Research Methods in Entomology Research Methods in Entomology 00:14:00 Module 12: Current Trends and Future Directions in Entomology Current Trends and Future Directions in Entomology 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Overview In a bustling world where healthcare takes precedence, the allure of pharmacy technician jobs cannot be overstated. Every medical prescription passes through the hands of the skilled and knowledgeable, a testament to the crucial role of the Pharmacy Technician. This 'Diploma in Pharmacy Technician at QLS Level 4' course engages you in the captivating world of pharmacies, offering insights into the roles, communication paradigms, and intricate practices that make this profession truly indispensable. For those yearning to make a mark in this esteemed domain, it's more than just a course-it's a stepping stone to a fulfilling career. As the healthcare sector flourishes, so does the need for professionals who can seamlessly navigate the demanding terrains of pharmaceutical practices. This comprehensive course brings to the fore the integral components that form the bedrock of the profession, harmoniously blending theory and real-world insights. From honing communication skills in the pharmacy setting to delving deep into the best practices, every module promises a transformative learning experience. Pharmacy is not just about dispensing; it's an art, a science, and, most importantly, a service to humanity. As the demand for pharmacy technician roles rises in the UK, this program offers a unique chance to join the brigade and lead with confidence, skills, and expertise. Unlock the doors to a world of opportunities with this unmatched course. The course is not accredited by the GPhC therefore students completing the course(s) will not be eligible for registration with the GPhC as a pharmacy technician nor will they meet the GPhC's training requirements to work as pharmacy support staff. Learning Outcomes: Understanding the distinct roles of Pharmacy Technician Mastering the art of patient counseling as a Pharmacy Technician. Enhancing communication skills tailored for pharmacy settings. Comprehending the diverse facets of the pharmacy team and their practices. Gaining expertise in the process of prescription and dispensing. Acquainting oneself with inventory control and management in pharmacies. Understanding the health and safety risks, and familiarise with pharmaceutical terminology. Why buy this Diploma in Pharmacy Technician at QLS Level 4? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Who is this course for? This Diploma in Pharmacy Technician at QLS Level 4 course is suitable for: Individuals keen on forging a career in pharmacy settings. Professionals seeking in-depth knowledge of pharmaceutical procedures. Those are aiming to enhance their patient counseling capabilities. Learners aiming to understand inventory management in pharmacy contexts. Aspiring technicians desiring a solid grounding in pharmacy practices. Prerequisites This Diploma in Pharmacy Technician at QLS Level 4 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Pharmacy Technician: Average salary range £23,000 - £30,000 Per Annum Inventory Manager (Pharmacy Setting): Average salary range £26,000 - £32,000 Per Annum Patient Counselling Specialist: Average salary range £20,000 - £26,000 Per Annum Communication Specialist (Pharmacy Setting): Average salary range £25,000 - £30,000 Per Annum Health and Safety Officer (Pharmacy Context): Average salary range £28,000 - £34,000 Per Annum Certification After studying the course materials of the Diploma in Pharmacy Technician at QLS Level 4 you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £95 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Diploma in Pharmacy Technician at QLS Level 4 Module 1: Introduction to Pharmacy Assistant and Pharmacy Technician 00:14:00 Module 2: Job Role of Pharmacy Technicians 00:24:00 Module 3: Pharmacy Assistant Patient Counselling Guide 00:19:00 Module 4: Communication in Pharmacy Settings 00:15:00 Module 5: The Pharmacy Team and Practices 00:16:00 Module 6: Prescription and Dispensing in Pharmacies 00:19:00 Module 7: Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies 00:18:00 Module 8: Inventory Control and Management in Pharmacies 00:19:00 Module 9: Standard Operating Procedures (SOPs) 00:12:00 Module 10: Health and Safety Risks Assessment and Pharmaceutical Terminology 00:20:00 Mock Exam Mock Exam - Diploma in Pharmacy Technician at QLS Level 4 00:20:00 Final Exam Final Exam - Diploma in Pharmacy Technician at QLS Level 4 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00
Learn everything you need to know about the Health and Social Care sector with our Level 3 Certification Course. You will acquire vital skills, such as safeguarding, communication, and equality, that will help you succeed in this field. Whether you are looking for a new career or want to improve your existing knowledge, this course is perfect for you.
The Fitness Instructor course is designed to provide a deep understanding of the scientific and theoretical aspects of fitness training. Starting with an introduction to the fundamental concepts of fitness training, this course guides you through the critical areas of anatomy and physiology, essential for any aspiring fitness professional.
Learn how to provide emotional and physical support to new and expectant parents during their most vulnerable moments when you take this Birth Doula course. A doula is a special pregnancy companion who aims to help families have a safe and positive experience during the whole labour and postpartum months. Many parents find a doula's involvement to be crucial to their well-being, and you can be taught the disciplines needed to take on this unique role. As doulas provide advice and a continuous supportive role, without making medical decisions on behalf of their clients, they are much sought-after as advocates and mediators during pregnancy. You will therefore be taught all the educational requirements needed to identify and manage conditions associated with pregnancy. Along with antenatal examinations, you will also learn how to support the mental health of prospective parents, with special consideration given to empathy, comforting, and communication. Key Topics to Be Covered by Birth Doula Course Defining the roles and responsibilities of a doula Performing antenatal care and recognising symptoms during pregnancy Supporting a woman during the latter stages of labour Screening new-borns and providing infant care Comforting and supporting families during stressful moments Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through this online training course. You'll get a free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with this program. Why Prefer this Birth Doula Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Get instant access to this Birth Doula course. Learn Birth Doula from anywhere in the world Birth Doula is affordable and simple to understand Birth Doula is entirely online, interactive lesson with voiceover audio Lifetime access to the Birth Doula course materials Birth Doula comes with 24/7 tutor support Birth Doula Diploma - CPD Certified With this comprehensive Birth Doula course, you can achieve your dreams and train for your ideal career. The Birth Doula course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. The Birth Doula course covers everything you need in order to progress in your chosen career. Start your learning journey straight away with this course and take a step toward a brighter future! **** Course Curriculum **** >> Birth Doula Course << Module 01: Introduction to Birth Doula Defining Doula Child Birth and Doula Why Women Need a Doula? Outcomes of Doula Module 02: A Woman's Body in Pregnancy A Woman's Sexual and Reproductive Parts How a Woman Becomes Pregnant How the Baby Grows Infertility Menopause Module 03: Antenatal Care during Pregnancy Working during Pregnancy Dietary Information and Education Complementary Therapies Exercise in Pregnancy Module 04: Management of Common Symptoms of Pregnancy Nausea and Vomiting Constipation Heartburn Vaginal Discharge Backache Varicose Veins Module 05: Clinical Examination of Pregnant Women Weight and Body Mass Index Breast Examination Pelvic Examination Female Genital Mutilation Domestic Violence Module 06: Care of a Woman During Labour What Is Labour? Signs of Labour Four Stages of Labour What Can Help the Mother Stay Comfortable during Labour? Module 07: Postpartum Care Recovering from Delivery Physical Changes Regaining a Healthy Weight and Shape Feeling Blue Module 08: Screening Newborn Baby What Newborns Look Like Medical Care for Newborn Newborn Screening Disorders Included in Newborn Screening Module 09: Infant Care Newborn Care Infant Feeding Bathing the Baby Burping the Baby Module 10: Mental Health of the Mother Pregnancy, Childbirth and Mental Health Risk of Suicide Common Maternal Mental Health Disorders Module 11: Grief and Bereavement Understanding Loss and Grief Accepting the Reality of the Loss Working through the Pain of Grief Emotionally Relocating the Deceased and Moving on with Life Breaking Bad News Module 12: Contraception and Family Planning What Is Meant by 'Family Planning'? Appropriate Timing of Advice Psychosexual Issues Methods of Contraception Module 13: Effective Communication Communication Skills Types of Communication Communication - What Is Your Style? Module 14: Empathy and Comfort Skills Empathy Comfort Principles Awareness of Cultural Differences in the Expression of Distress Specific Principles Module 15: Ethics in Doula What Is Ethics? Why Is Ethics Important? How Are Dilemmas Solved? Summary Assessment Process of Birth Doula Diploma Once you have completed all the modules in this course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Birth Doula Diploma - CPD Certified Anyone interested in learning more about the topic is advised to take this Birth Doula course. This course is open to everybody. Requirements Birth Doula Diploma - CPD Certified You will not need any prior background or expertise to enrol in this Birth Doula course. Career path Birth Doula Diploma - CPD Certified After completing this Birth Doula course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
The Professional Certificate in Front Office - Level 2 - Courses provides essential training in office administration and front office management skills. It covers various topics, including effective planning, scheduling, business writing, communication, time and stress management, conflict resolution, and Microsoft Office skills, equipping learners with the necessary tools to excel in a front office role. Learning Outcomes: Develop a strong foundation in office administration and understand the key responsibilities of a front office professional. Acquire effective planning and scheduling skills to efficiently manage tasks and responsibilities in a front office environment. Enhance business writing skills to effectively communicate with clients, colleagues, and stakeholders. Master time and stress management techniques to handle busy front office operations and maintain a positive work-life balance. Improve communication skills to ensure effective interaction with customers and team members. Learn conflict management strategies to resolve disputes and maintain a harmonious work environment. Acquire essential Microsoft Office skills, such as Word, Excel, and PowerPoint, to efficiently handle office tasks and data management. Why buy this Professional Certificate in Front Office - Level 2 - Courses? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Professional Certificate in Front Office - Level 2 - Courses there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Professional Certificate in Front Office - Level 2 - Courses course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Professional Certificate in Front Office - Level 2 - Courses does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Professional Certificate in Front Office - Level 2 - Courses was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Professional Certificate in Front Office - Level 2 - Courses is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Office Administration Module 1: Introduction to Office Administration 00:17:00 Module 02: Skills of an Effective Administrator Module 2: Skills of an Effective Administrator 00:18:00 Module 03: Mail Services and Shipping Module 3: Mail Services and Shipping 00:27:00 Module 04: Effective Planning and Scheduling Module 4: Effective Planning and Scheduling 00:48:00 Module 05: Organising Meeting and Conferences Module 5: Organising Meeting and Conferences 00:27:00 Module 06: Business Writing Skills Module 6: Business Writing Skills 00:42:00 Module 07: Time Management Module 7: Time Management 00:37:00 Module 08: Stress Management Module 8: Stress Management 00:18:00 Module 09: Business Telephone Skills Module 9: Business Telephone Skills 00:21:00 Module 10: Communication Skills Module 10: Communication Skills 00:27:00 Module 11: Conflict Management Module 11: Conflict Management 00:16:00 Module 12:Business Etiquette Module 12: Business Etiquette 00:21:00 Module 13: Microsoft Office Skills Module 13: Microsoft Office Skills 00:07:00 Assignment Assignment - Professional Certificate in Front Office - Level 2 - Courses 00:00:00