9675 Communication courses delivered Online

Understand the difference between direct and indirect communication. We communicate at our best when balancing directness with indirectness, being frank and diplomatic. Understand how to ask clarification questions to increase clarity and using the correct language with your customer. Learning Objectives Explain the difference between direct and indirect communication, Apply six tips for increasing listening clarity, Communicate in your customer's "language" Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

Emotional Intelligence is the new premium in the job market! It is like a cherry on the cake for a candidate's CV. Employers also look forward to hiring emotionally intelligent employees to deal with work sophistications. Enrol in our Emotional Intelligence right away and amplify your chances at landing yourself the job you dream of! This Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! This Emotional Intelligence course helps learners gain a thorough understanding of the relationship between emotion and intelligence and how they impact our personalities. It teaches learners how to control their emotions and how these two concepts affect our actions. By taking this Emotional Intelligence training, you can set yourself up for success and a fulfilling career. Enrol today and start your journey towards excellence. By the end of this Emotional Intelligence course, you will : Understand the concept of emotional intelligence and how it relates to our personalities and actions. Learn how to control and manage emotions effectively. Develop skills in self-awareness and self-regulation. Enhance interpersonal skills, such as empathy and communication. Improve decision-making abilities and problem-solving skills. Why Prefer This Emotional Intelligence at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Emotional intelligence is the ability to recognise and understand your own emotions and the emotions of others, and to use this awareness to manage your behaviour and relationships effectively. In this online course, you will learn how to develop your emotional intelligence and use it to improve your personal and professional relationships. Throughout the course, you will be introduced to various concepts and techniques for enhancing your emotional intelligence, such as self-awareness, self-regulation, motivation, empathy, and social skills. You will also learn how to apply these skills in real-world situations, such as dealing with conflict, building strong relationships, and managing stress. By the end of the Emotional intelligence course, you will have the tools and knowledge you need to effectively manage your emotions and improve your relationships with others. *** Course Curriculum *** Here is the curriculum breakdown of the Emotional Intelligence at QLS Level 5 course: Module 01: Human Behaviour and Basic Psychological Process Module 02: Evolutionary Perspective of Human Behaviour Module 03: Human Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 04: Intelligence Test and Variations in Intelligence Module 06: Language and Communication Module 07: Introduction to Emotion Module 08: Emotion Influences Cognition Module 09: Stress, Anger and Conflict Module 10: Emotional Intelligence Module 11: Self-Leadership Module 12: Neuro-Linguistic Programming (NLP) Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This online Emotional intelligence course is suitable for individuals seeking to improve their communication and interpersonal skills, professionals aiming to excel in leadership roles, students wanting to gain a competitive edge in the job market, and individuals looking to improve their emotional well-being and mental health. It is also suitable for couples and families looking to strengthen their relationships and improve their conflict resolution skills. Requirements No prior background or expertise is required. Career path Our Emotional intelligence course can help our learners pursue the following line of work Mental Health Worker - Average annual income £26,798 Social Worker - Average annual income £30,000 Verbal Communication Instructor - Average annual income £35,516 Clinical Social Worker - Average annual income £30,000 Social Work Assistant - Average annual income £18,200 to £28,000 Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Emotional Intelligence and Human Behaviour at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

Give a compliment to your career and take it to the next level. This Accountancy, AML, Financial Investigator bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Payroll, Employment Law & Business Administration bundle will help you stay ahead of the pack. Throughout the Accountancy, AML, Financial Investigator programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Accountancy, AML, Financial Investigator course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Accountancy, AML, Financial Investigator Bundle Consists of the following Premium courses: Course 01: Accountancy Course 02: Accounting and Tax Course 03: Diploma in Quickbooks Bookkeeping Course 04: Microsoft Excel Level 3 Course 05: Team Management Course 06: Level 3 Xero Training Course 07: Effective Communication Skills Diploma Course 08: Decision-Making Course 09: Applied Business Analysis Diploma Course 10: Fraud Management & Anti Money Laundering Awareness Complete Diploma Course 11: Financial Investigator Enrol now in Accountancy, AML, Financial Investigator to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Curriculum of Accountancy, AML, Financial Investigator Bundle Course 01: Accountancy Module 01: Introduction to Accounting Module 02: The Role of an Accountant Module 03: Accounting Concepts and Standards Module 04: Double-Entry Bookkeeping Module 05: Balance Sheet Module 06: Income statement Module 07: Financial statements Module 08: Cash Flow Statements Module 09: Understanding Profit and Loss Statement Module 10: Financial Budgeting and Planning Module 11: Auditing Course 02: Accounting and Tax Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Payee, Payroll and Wages Module 07: Value Added Tax Module 08: Corporation Tax Module 09: Double Entry Accounting Module 10: Management Accounting and Financial Analysis Module 11: Career as a Tax Accountant in the UK Course 03: Diploma in Quickbooks Bookkeeping Getting prepared - access the software and course materials Getting started Setting up the system Nominal ledger Customers Suppliers Sales ledger Purchases ledger Sundry payments Sundry receipts Petty cash VAT - Value Added Tax Bank reconciliation Payroll / Wages Reports Tasks Course 04: Microsoft Excel Level 3 Getting Started with Microsoft Office Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Working with Functions Working with Lists Analyzing Data Visualizing Data with Charts Using PivotTables and PivotCharts Working with Multiple Worksheets and Workbooks Using Lookup Functions and Formula Auditing Sharing and Protecting Workbooks Automating Workbook Functionality Creating Sparklines and Mapping Data Forecasting Data Excel Templates Course 06: Level 3 Xero Training Introduction Getting Started Invoices and Sales Bills and Purchases Bank Accounts Products and Services Fixed Assets Payroll VAT Returns Course 07: Effective Communication Skills Diploma Module 01: Business Communication Module 02: Verbal and Non-verbal Communication Module 03: Written Communication Module 04: Electronic Communication Module 05: Communicating with Graphic Module 06: Effectively Working for Your Boss Course 08: Decision-Making Module 01: What is Decision Making? Module 02: Stress and Its Impact Module 03: Time Stress and Decision Making Module 04: Personal Level Decision making Under Stress Module 05: Organisational Level Decision making Under Stress Module 06: Decision Making for Conflict Management Course 09: Applied Business Analysis Diploma Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Documenting and Managing Requirements Module 09: Career Prospect as a Business Analyst in the UK Course 10: Fraud Management & Anti Money Laundering Awareness Complete Diploma Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Course 11: Financial Investigator Module 01: Introduction to Financial Investigator Module 02: Introduction to Financial Investigation Module 03: Characteristics of Financial Crimes Module 04: Categories of Financial Crimes Module 05: Financial Crime Response Plan Module 06: Collecting, Preserving and Gathering Evidence Module 07: Laws against Financial Fraud CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Accountancy, AML, Financial Investigator bundle. Requirements This Accountancy, AML, Financial Investigator course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter

Description: To become a successful sales person or marketer, you need to have the appropriate sales skills that every sales professional must master. This course will provide you comprehensive lessons on salesmanship, sales communication as well as sales techniques that you need to master to be successful in this field of your interests. This course will equip you with the appropriate skills, information and knowledge on sales skills and will prepare yourself to be an accomplished sales professional you desire to be.  Who is the course for? Professionals, who work in the business or corporate setting, especially people who are part of the sales, marketing, and communications departments. People who are interested in learning more about business communication and those people who are struggling with communication and expressing their thoughts into actions. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Professional Sales Skills Course is a useful qualification to possess and would be beneficial for the following careers: Businessmen Business Development Specialist Entrepreneur Marketing Manager Sales Specialist Strategist. Salesmanship Introduction To Salesmanship 01:00:00 How the Low Pressure Salesman Uses His Product Knowledge to Build Dynamic Demonstrations 00:30:00 How to Use Enthusiasm in Low Pressure Selling 02:00:00 Building Customer Confidence Through Low Pressure 00:30:00 Timing the Low Pressure Sale 02:00:00 Developing the Low Pressure Sales Personality 00:30:00 How to Organize Yourself for Low Pressure Selling 02:00:00 Objection Handling Techniques 01:00:00 Highlight Closers in Low Pressure Selling 00:30:00 How You Can 'Tell It Faster-Sell It Faster' Through Low Pressure 00:30:00 Sales Communication Communication Basics 00:30:00 The Importance Of Self Esteem 00:30:00 Oral Communication Strategies 00:30:00 Written Communication Techniques 00:30:00 The Importance Of Body Language 00:30:00 Public Speaking Tips 00:30:00 How Bad Communication Damages Your Business 00:30:00 Sales and Marketing Defining Marketing 00:30:00 Recognising Trends 00:15:00 Conducting Market Research 00:15:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Relationship in Sales Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Sales Technique Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Mock Exam Mock Exam- Professional Sales Skills Course 00:30:00 Final Exam Final Exam- Professional Sales Skills Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that according to a recent British Council study, strong English language skills are a top requirement for 82% of employers in the UK? Do you want to improve your English communication or even teach it to others? This comprehensive bundle offers everything you need to master English grammar, spelling, punctuation, and gain the qualifications to teach English as a foreign language (TEFL/TESOL). Our Teaching English Grammar & (TEFL/TESOL) course is designed to equip you with the essential knowledge and skills to master English grammar, spelling, and punctuation, boosting your confidence and communication effectiveness. You'll gain a solid understanding of sentence structure, question formation, and the correct use of punctuation marks and capitalization. We'll also tackle common spelling mistakes and equip you with techniques to improve your accuracy in this English Grammar, Spelling & Punctuation course. For those who aspire to teach English, this bundle includes TEFL/TESOL training courses. Learn effective lesson planning techniques and explore best practices for teaching English to non-native speakers. Master the art of pronunciation and hone your communication skills to become a successful English language instructor. Courses Are Included in this Teaching English Grammar & (TEFL/TESOL) Bundle: Course 01: 120 hours TEFL (TESOL) Masterclass Course 02: English: Spelling, Punctuation, and Grammar Course 03: Lesson Planning for Teaching Course 04: Basics of English for Beginners Course 05: Essential TEFL Training Course 06: Reach an Advanced Level in English as a Foreign Language Course 07: Explore the Fundamentals of English Tenses Course 08: British English Pronunciation Course Course 09: 200 Common English Idioms and Phrases Course 10: Level-3 English Grammar Course Course 11: Master English Speaking 1 Learning Outcomes of Teaching English Grammar & (TEFL/TESOL) Gain a solid understanding of English grammar rules and sentence structures. Master the art of spelling and punctuation to enhance your written communication. Develop a strong foundation in British English pronunciation. Learn effective teaching methodologies for TEFL/TESOL certification. Plan engaging and comprehensive lessons for your English language learners. Explore a wide range of common English idioms and phrases for natural communication. Invest in your future with this valuable skill. Strong English opens doors to better career opportunities, increased earning potential, and greater self-assurance. Take control of your communication and watch your career flourish! Enrol now! Why Choose Us? Get a Free CPD Accredited Certificate upon completion of English Grammar Get a free student ID card with English Grammar Training program (£10 postal charge will be applicable for international delivery) The English Grammar is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the English Grammar course materials The English Grammar comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: 120 hours TEFL (TESOL) Masterclass Module 01: Introduction to English Language Teaching & Learning Module 02: Linguistics Module 03: English Pronunciation Module 04: Teaching Grammar and Vocabulary Module 05: Language Teaching Methodologies Module 06: Teaching Receptive Skills: Reading Module 07: Teaching Productive Skills: Writing Module 08: Teaching Receptive Skills: Listening Module 09: Teaching Productive Skills: Speaking Module 10: Lesson Planning and Creating Materials Module 11: Use of Games and Activities Module 12: Technology in Second Language Teaching & Learning Module 13: Classroom Management and Student Motivation Module 14: Teaching English: Situational Approach Module 15: Professional Development and Employment Course 02: English: Spelling, Punctuation, and Grammar Introduction to the Course Basics of Grammar The Basics of Sentence Structure of Sentence Questions Punctuation and Capitalisation Spelling Common Mistakes and Ways to Improve Course 03: Lesson Planning for Teaching Module 1: An Introduction To Planning And Teaching Module 2: Planning And Preparation In Teaching Module 3: Curriculum Module 4: Structure And Format Module 5: Methodology Module 6: Objectives And Learning Aims Module 7: Assessment And Evaluation =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11= £143) CPD Hard Copy Certificate: £29.99 CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Beginners Intermediate Learners Advanced Learners English Teachers Future TEFL/TESOL Instructors Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Teacher Trainer Tutor Writer Editor Translator Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.

***24 Hour Limited Time Flash Sale*** Child Care: SENCO, Language Disorder, Child Neglect Awareness Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 Child Care: SENCO, Language Disorder, Child Neglect Awareness courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in Child Care: SENCO, Language Disorder, Child Neglect Awareness. Whether you're a student, recent graduate, or job seeker, our Child Care: SENCO, Language Disorder, Child Neglect Awareness bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. Key Features of the Child Care: SENCO, Language Disorder, Child Neglect Awareness Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Child Care: SENCO, Language Disorder, Child Neglect Awareness bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: SENCO - Special Educational Needs Coordination QLS Course 02: Child Language Disorder (CLD) QLS Course 03: Child Neglect Awareness Certificate Course 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: British Sign Language Course 02: Phonics in Early Years Settings Course 03: Early Years Foundation Stage (EYFS) Course 04: Autism Course 05: Teaching : Teacher Training In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Child Care: SENCO, Language Disorder, Child Neglect Awareness courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Child Care: SENCO, Language Disorder, Child Neglect Awareness Bundle: Master the foundational principles and techniques of Child Care: SENCO, Language Disorder, Child Neglect Awareness. Develop advanced proficiency in Child Care: SENCO, Language Disorder, Child Neglect Awareness methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in Child Care: SENCO, Language Disorder, Child Neglect Awareness. Enhance your problem-solving and critical thinking abilities within the context of Child Care: SENCO, Language Disorder, Child Neglect Awareness. Cultivate strong communication and collaboration skills essential for success in Child Care: SENCO, Language Disorder, Child Neglect Awareness. The Child Care: SENCO, Language Disorder, Child Neglect Awareness bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Child Care: SENCO, Language Disorder, Child Neglect Awareness. With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the Child Care: SENCO, Language Disorder, Child Neglect Awareness bundle, giving you the recognition you deserve. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring SENCOs, teachers, teaching assistants, and support staff who want to specialise in special educational needs. Healthcare professionals who want to enhance their knowledge of child language disorders and child neglect. Social workers and child protection professionals who want to learn about child neglect and how to report and intervene in cases of neglect. Parents and carers who want to support children with special educational needs and language disorders. Individuals who want to pursue a career in education, child development, or child protection. Career path SENCO: £25,000 - £45,000 Special Educational Needs Teacher: £25,000 - £45,000 Child Protection Social Worker: £25,000 - £40,000 Learning Support Assistant: £14,000 - £21,000 Early Years Practitioner: £15,000 - £22,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

QLS Endorsed Diploma! Free 3 QLS Certificate + Free 5 CPD Course & Assessments> 260 CPD Points > Lifetime Access