• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

10502 Communication courses in Matlock delivered Online

Phonics: 8 in 1 Premium Courses Bundle

By Compete High

The Phonics: 8 in 1 Premium Courses Bundle is built for those passionate about language development and childhood learning support. Featuring key subjects like speech therapy, child psychology, and safeguarding, this learning package helps shine a light on how young minds grow and communicate. It’s ideal for anyone interested in phonics-based instruction, speech development, or supporting children with learning barriers. Whether your focus is classroom management or understanding behaviour patterns, this online course offers a well-structured pathway through the theories that underpin early learning. Learning Outcomes Learn the foundations and application of phonics-based instruction. Understand speech development and related communication disorders. Explore child psychology and developmental behaviour patterns. Study learning disabilities and early intervention approaches. Gain insight into the school administrator’s responsibilities. Understand the principles of child safety and safeguarding online. Who is this Course For Teaching assistants supporting early years or literacy teaching. Speech therapy students exploring online learning tools. Parents interested in language development and phonics. Tutors working with pupils with learning challenges. Safeguarding officers seeking extra educational context. Nursery workers building knowledge in child psychology. School administrators needing structured educational insight. SEN support staff wanting flexible, accessible study material. Career Path Phonics Tutor – Average salary: £25,000/year Speech Therapy Assistant – Average salary: £23,500/year Teaching Assistant (SEN) – Average salary: £21,500/year Child Safeguarding Officer – Average salary: £30,000/year School Administrator – Average salary: £24,000/year Child Development Advisor – Average salary: £27,000/year

Phonics: 8 in 1 Premium Courses Bundle
Delivered Online On Demand16 hours
£28.99

Train Driver Training: 8-in-1 Premium Online Courses Bundle

By Compete High

🚉 Ready to get on the fast track to employment? The Train Driver Training: 8-in-1 Premium Online Courses Bundle combines critical skills for aspiring train drivers, transport workers, logistics professionals, and manufacturing team leads. With keywords like fire safety, first aid, electrical knowledge, team leadership, and communication, this course is perfectly aligned with hiring standards in public transport, freight, manufacturing, and rail operations. 📢 Don't delay — the transportation and logistics sector is expanding rapidly. This bundle ensures you're hireable, confident, and interview-ready for rail-based careers. 🚀 Backed by Compete High’s 4.8 Reviews.io and 4.3 Trustpilot rating, your job future is on track. 📝 Description This is more than just train driver preparation. It’s a comprehensive entry into transportation, public safety, and technical logistics careers. Ideal for: 🚂 Train driver applicants 🏭 Manufacturing line leads 🔌 Maintenance assistants 🛠️ Technicians and electricians 🚨 Rail safety professionals With high relevance across fire regulations, emergency handling, export logistics, leadership roles, and technical operations, this bundle boosts CVs across multiple fast-paced industries. ❓ FAQ Q: Do I need technical experience? A: Not at all. This bundle equips you with practical, interview-ready skills from scratch. Q: What industries is this good for? A: Ideal for railway operations, manufacturing, logistics, export/import, mechanical services, and public transport. Q: Will this help me get hired? A: Absolutely — train operators and technical roles are actively hiring. And with Compete High’s 4.8 on Reviews.io, you know you're in trusted hands.

Train Driver Training: 8-in-1 Premium Online Courses Bundle
Delivered Online On Demand16 hours
£28.99

Diploma in Accounting and Business Finance: 8-in-1 Premium Online Courses Bundle

By Compete High

📚 Become career-ready in accounting, forensic finance, GDPR compliance, and business development with the Diploma in Accounting and Business Finance: 8-in-1 Premium Online Courses Bundle. This powerful diploma gives you the skills today’s recruiters crave — from data analytics with Tableau, communication skills, finance fundamentals, and forensic accounting knowledge, to GDPR awareness for data-sensitive roles. 🔍 Whether you’re applying for jobs in corporate finance, investigative auditing, startup business strategy, or analytics-based forecasting, this diploma helps get your CV noticed. 📢 With 4.8 on Reviews.io and 4.3 on Trustpilot, Compete High has become a trusted platform for finance professionals across industries. 📝 Description Today’s employers want analysts who can read the numbers and the narrative. This course positions you at the intersection of data-driven finance, GDPR-compliant processes, and business development. Perfect for: Data finance analysts Forensic accountants GDPR support staff Junior business developers Strategic communicators Stand out in interviews with skills like: Data interpretation with Tableau Financial report evaluation Compliance auditing Growth strategy design ❓ FAQ Q: Is this bundle useful for entry-level jobs? A: Absolutely — it’s built to make you instantly employable in finance-adjacent roles. Q: Will it help me get into data analysis or forensic accounting? A: Yes — with keywords like data analysis, forensics, and GDPR, this bundle matches real-world job descriptions. Q: Is it trusted by other learners? A: Yes. Compete High boasts 4.8 on Reviews.io and 4.3 on Trustpilot for course quality and outcomes.

Diploma in Accounting and Business Finance: 8-in-1 Premium Online Courses Bundle
Delivered Online On Demand16 hours
£28.99

Microsoft 365 for End-users

By Nexus Human

Duration 2 Days 12 CPD hours This course is intended for The course is targeted at professionals who have never worked with Microsoft 365 before, or who have yet to move beyond its basic functions. The target audience typically includes individuals, professionals, and organizations who are looking to improve their productivity, collaboration, and communication using the suite of applications and services provided by Microsoft 365. This could include office workers, project managers, IT professionals, and small to large-scale businesses who want to maximize the benefits of cloud-based solutions for their daily operations.  Overview Upon successfully completing this course, students will have confidence in using the Microsoft 365 applications. Students will increase their work productivity and decrease time on completing tasks. In this course, students will learn how to use different tools of Microsoft 365 for better online collaboration, including OneDrive, SharePoint, Teams, Excel, Outlook, Word, and PowerPoint. First Steps in Office 365 The Difference Between Office 365 and Microsoft 365 Pros and cons of Microsoft 365 First Steps on mobile devices OneDrive Introduction - What is Microsoft OneDrive? How To Access Microsoft OneDrive? Upload Files Share Files Sync Files Recycle Bin Using OneDrive How To Access Onedrive On Phone? Teams - Simplify Collaboration within Companies Discover new ways to collaborate and communicate An introduction to your central place in Office 365 How to launch and install Teams The Interface of Microsoft Teams Use the Teams window to structure your organization Use Channels to structure the Teams window Use Tabs to access tools and information Communicate with others via Chat Keep track of activities Meetings, video conferencing and screen sharing Share files effectively Manage teams and permissions for organizational structuring Use Teams effectively on mobile devices Final remarks SharePoint Sites Introduction First Steps Document Library - First Steps Document Library - Set and Manage Alerts Document Library - Understanding Versioning Sync Libraries Share a Site Picture Library Lists Calendar Tasks Discussion Board Outlook First Steps in Mail Improved Search Function Work with Folders Settings Working with the Mail App Calendar People Tasks Excel Online Introduction Open and Edit an Excel Online Workbook Limitations of Excel Online Create a New Workbook with Excel Online Edit a Workbook Simultaneously with another Person Working with the Excel AppUse Excel effectively on mobile devices PowerPoint Online Introduction Open a PowerPoint Online Presentation Edit a Presentation Online Limitations of PowerPoint Online Create a Presentation with PowerPoint Online Working with the PowerPoint App Use Power Point effectively on mobile devices Word Online Introduction Open and Edit a Word Document Online Limitations of Word Online Create a New Document Edit a Document Simultaneously Working with the Word App

Microsoft 365 for End-users
Delivered OnlineFlexible Dates
Price on Enquiry

Diploma in Travel, Tourism and Hospitality Management

4.3(43)

By John Academy

The Diploma in Travel, Tourism and Hospitality Management course covers all the necessary areas of tourism and Hospitality management. The course is divided into two parts. The first part deals with travel and tourism where you will learn how to do in travel and tour, the Traveling Pointers & Pitfalls, and the basic travel guide. Then the course will focus on Hospitality management and teaches you the essential skills of hospitality such as communication, accommodation, safety, and more. Who is the course for? People interested in travelling across the world and learn its benefits Professionals wanting to learn about the various travel destinations for their job Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Travel, Tourism and Hospitality Management course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Tourist guides Travel agency consultant Start up travel companies People interested in travelling Module 1 Introduction to Travel & Tourism 00:30:00 History of Tourism 00:30:00 Integrated Model of Tourism 00:30:00 The Meaning of Travel Tourism and Tourist 01:00:00 Types of Tourism 00:15:00 The Products & Services of Tourism 00:30:00 Tourism-Destinations 01:00:00 Managing Tourism 01:00:00 Managing Tour Operations 00:30:00 Transportation 01:00:00 Quality Management 01:00:00 The Impacts of Tourism 01:00:00 Conclusion 00:15:00 Module 2 Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00 Module 3 Introduction to Hospitality Management 00:30:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 00:30:00 Hospitality Brands 00:15:00 Accommodation 00:30:00 Food Service 00:30:00 Successful Quality Management 00:30:00 Module 4 Pointers for Gaining Access to Money While Traveling on the Road 00:30:00 A 'Must-Do' Before Going on a Trip 01:00:00 Practical Packing Tips 00:30:00 Wellness Tips 01:00:00 Transportation Techniques 00:30:00 Shopping Pitfalls 00:30:00 Food and Dining Tips 00:30:00 Money, Money, Money Wits 00:30:00 The 6 Top Airport Scams and What to Do to Guard against Them 01:00:00 A Commonly Hidden Foreign Airport Warning 00:30:00 Don't Prepay for that Gas 00:15:00 Surefire Ways to Guard against Air-Travel Tiredness 00:30:00 What to Do if a Person Becomes Ill While Traveling in Air? 01:00:00 The Best but Affordable Places to Eat while Traveling 00:30:00 How to Get Paid while Taking a Vacation 00:30:00 Module 5 Africa Safari Travel Temptations 00:30:00 Australia Travel Temptations 00:30:00 Booking Travel Temptations 00:15:00 Costa Rica Travel Temptations 00:30:00 Disneyland Travel Temptations 00:30:00 Disney World Travel Temptations 00:30:00 Egypt Travel Temptations 00:30:00 Exotic Travel Temptations 00:30:00 Travel Temptations 00:15:00 Hilo Travel Temptations 00:15:00 Hot Spots in Travel Temptations 00:15:00 How Online Travel Temptations Work 00:15:00 Indiana Travel Temptations 01:00:00 Key West Travel Temptations 00:15:00 Mexico Travel Temptations 00:30:00 Michigan Travel Temptations 01:00:00 Ohio Travel Temptations 00:30:00 Panama Travel Temptations 00:30:00 RIU Paradise Island Travel Temptations 00:15:00 San Diego Travel Temptations 00:30:00 Sandy Point Travel Temptations 00:15:00 Singapore Travel Temptations 00:30:00 Tennessee Travel Temptations 01:00:00 Travel Agents and Travel Temptations 00:15:00 Travel Destination to Alaska 01:00:00 Travel Destination to New Mexico 00:30:00 Travel Temptations in Amsterdam 00:30:00 Travel Temptations in Iowa 00:30:00 Travel temptations on a Nile River Cruise Liner 00:15:00 Travel temptations through Nevada 00:30:00 Travel Temptations in Antigua 00:30:00 Travel Temptations in California 00:30:00 Travel Temptations in Canada 00:30:00 Travel Temptations in Chicago 00:30:00 Travel temptations in Colorado 00:30:00 Travel temptations in Hawaii 00:30:00 Travel temptations in Kentucky 00:30:00 Travel temptations in Montana 00:30:00 Travel temptations in New York 00:30:00 Travel Temptations in North Carolina 00:30:00 Travel Temptations in South Carolina 00:30:00 Travel Temptations in Oregon 00:30:00 Travel Temptations in Rome 00:30:00 Travel Temptations in South Dakota 00:30:00 Travel Temptations in the Bahamas 01:00:00 Travel Temptations in the Caribbean 00:30:00 Travel Temptations in the UK 00:30:00 Travel Temptations in Washington DC 00:30:00 Wisconsin Travel Temptations 00:30:00 Conclusion to Diploma in Travel & Tourism 00:15:00 Mock Exam Mock Exam- Diploma in Travel, Tourism and Hospitality Management 00:30:00 Final Exam Final Exam- Diploma in Travel, Tourism and Hospitality Management 00:30:00

Diploma in Travel, Tourism and Hospitality Management
Delivered Online On Demand48 hours
£11.99

Building Surveying, Construction Management With Construction Site Management

5.0(3)

By School Of Health Care

Building Surveying: Building Surveying Would you like to begin acquiring valuable knowledge that will help you differentiate yourself from your rivals? If so, then our special building surveying course could be your perfect choice! This building surveying course covers construction technology, building pathology, regulations, and inspection. Also, the building surveying: building surveying course includes maintenance, heritage conservation, BIM, and health and safety. Moreover, the building surveying: building surveying course describes professional ethics, project management, sustainability, and communication. Students in this building surveying: building surveying course gain skills in defect recognition, risk evaluation, maintenance planning, and client communication. What are you waiting for, then? Enrol in this building surveying course on building surveys right away. Main Course: Building Surveying course Free Course Included Building Surveying: Building Surveying Course Course 01: Construction Management Course 02: Construction Site Management Special Offers of this Building Surveying: Building Surveying Course: This Building Surveying: Building Surveying Course includes a FREE PDF Certificate. Lifetime access to this Building Surveying: Building Surveying Course Instant access to this Building Surveying: Building Surveying Course 24/7 Support Available to this Building Surveying: Building Surveying Course [Note: Free PDF certificate as soon as completing the Building Surveying: Building Surveying Course] Building Surveying: Building Surveying If you want to learn more about the exciting topic of building surveys, sign up for our course. Discover the principles, methods, and best practices of building surveying: building surveying from professionals in the field. Gain knowledge about building surveying: building surveying rules and procedures. Get started now on the path to a fulfilling career in building surveying: building surveying! Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Building Surveying: Building Surveying Course. Who is this course for? Building Surveying: Building Surveying Anyone interested in earning a diploma in this field can take this building surveying: building surveying course. Requirements Building Surveying: Building Surveying To enrol in this Building Surveying: Building Surveying Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Building Surveying: Building Surveying Course. Be energetic and self-motivated to complete our Building Surveying: Building Surveying Course. Basic computer Skill is required to complete our Building Surveying: Building Surveying Course. If you want to enrol in our Building Surveying: Building Surveying Course, you must be at least 15 years old. Career path Building Surveying: Building Surveying This building surveying: building surveying course provides an exceptional chance to grow professionally and acquire useful skills.

Building Surveying, Construction Management With Construction Site Management
Delivered Online On Demand1 hour 24 minutes
£12

Sales and Marketing Diploma - CPD Certified

5.0(3)

By School Of Health Care

Sales and Marketing Diploma: Sales and Marketing Course Do you want to improve the abilities you have in the sales and marketing fields? Then, you must study our most updated sales and marketing diploma. The sales and marketing diploma course explains sales techniques, market analysis, and promotional strategies. The sales and marketing diploma participants learn effective communication skills, customer relationship management, and digital marketing methods. Through the sales and marketing diploma, you can understand sales planning, product positioning, and brand management. Upon completion of the sales and marketing diploma, graduates are equipped with the knowledge and skills to excel in diverse sales and marketing roles. To boost your overall sales and marketing skills, you should participate in our sales and marketing diploma course quickly! Main Course: Sales and Marketing Diploma Course [ Note: Free PDF certificate as soon as completing the Sales and Marketing Diploma Course: Sales and Marketing course] Sales and Marketing Diploma: Sales and Marketing Course This Sales and Marketing Diploma course consists of 14 modules. Course Curriculum of Sales and Marketing Diploma Module 1: Marketing Basics Module 2: Multi-level Marketing Module 3: Sales Fundamental Module 4: 10 Sales Secrets Module 5: Motivating Sales Team Module 6: In-person Sales Module 7: Prospecting and Lead Generation Module 8: Coaching Salespeople Module 9: Basic Soft Skills Module 10: Basics of Body Language as Sales Manager Module 11: Communication Strategies Module 12: Internet Marketing Module 13: Negotiation Skills Module 14: Social Media Marketing Who is this course for? Sales and Marketing Diploma: Sales and Marketing Course Professionals wishing to pursue a career in sales and marketing can benefit from the sales and marketing diploma by gaining the necessary knowledge and abilities. Requirements Sales and Marketing Diploma: Sales and Marketing Course To enrol in this Sales and Marketing Diploma Course, students must fulfil the following requirements: Sales and Marketing: Good Command over English language is mandatory to enrol in our Sales and Marketing Course. Sales and Marketing: Be energetic and self-motivated to complete our Sales and Marketing Course. Sales and Marketing: Basic computer Skill is required to complete our Sales and Marketing Course. Sales and Marketing: If you want to enrol in our Sales and Marketing Course, you must be at least 15 years old. Career path Sales and Marketing Diploma: Sales and Marketing Course Your understanding and self-assurance in pursuing chances in several industries linked to sales and marketing would be strengthened by obtaining the sales and marketing diploma.

Sales and Marketing Diploma - CPD Certified
Delivered Online On Demand1 hour 36 minutes
£12

Level 7 Diploma in Leadership & Management

5.0(3)

By School Of Health Care

Leadership & Management: Leadership & Management Online Successful leadership begins with the power of storytelling and understanding how to connect with your audience. Having great leadership and communication abilities is essential for developing long-term commercial partnerships that drive your professional success. Our Leadership & Management: Leadership & Management course Bundle provides participants with the skills and strategies they need to reflect on and build their own management style. This Leadership & Management: Leadership & Management course training may teach you the abilities you need to lead successfully, including the often-difficult talents required to convince and influence others — even those over whom you have little direct responsibility. Leadership & management: Leadership & Management training broadens thinking abilities, allowing leaders to think in new and creative ways. Courses you will get: Course 01: Leadership & Management Course 02: Level 7 Project Management Special Offers of this Leadership & Management: Leadership & Management Course: This Leadership & Management: Leadership & Management Course includes a FREE PDF Certificate. Lifetime access to this Leadership & Management: Leadership & Management Course Instant access to this Leadership & Management: Leadership & Management Course 24/7 Support Available to this Leadership & Management: Leadership & Management Course [ Note: Free PDF certificate as soon as completing Leadership & Management: Leadership & Management course] Leadership & Management: Leadership & Management Online This Level 7 Leadership & Management Consists of 10 Modules. Course Curriculum Level 7 Diploma in Leadership & Management: Leadership & Management Module 01: Understanding Management and Leadership Module 02: Leadership over Yourself Module 03: Creativity and Innovation Module 04: Leadership and Teambuilding Module 05: Motivation and People Management Module 06: Communication and Leadership Module 07: Presentation, One-to-one Interview and Meeting Management Module 08: Talent Management Module 09: Strategic Leadership Module 10: Stress Management Who is this course for? Leadership & Management: Leadership & Management Online This Leadership & Management: Leadership & Management bundle package is suitable for anybody who enjoys learning new skills. Requirements Leadership & Management: Leadership & Management Online To enrol in this Leadership & Management: Leadership & Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Leadership & Management: Leadership & Management Course. Be energetic and self-motivated to complete our Leadership & Management: Leadership & Management Course. Basic computer Skill is required to complete our Leadership & Management: Leadership & Management Course. If you want to enrol in our Leadership & Management: Leadership & Management Course, you must be at least 15 years old. Career path Leadership & Management: Leadership & Management Online After completing this Leadership & Management: Leadership & Management bundle Course, you will begin your career or the next phase of your career in this field

Level 7 Diploma in Leadership & Management
Delivered Online On Demand2 hours 30 minutes
£12

Complete Waiter Training Course - CPD Certified

5.0(3)

By School Of Health Care

Waiter Training: Waiter Training Course online Unlock the Power of Waiter: Waiter Training Course: Enrol Now! Do you want to embark on a career as a waiter or develop your waiter skills? Our Waiter: Waiter Training Course will help you to acquire the information and abilities necessary to land a position in the waiter industry. The goal of the Waiter: Waiter Training Course was to provide participants a thorough understanding of Waiter. This Waiter: Waiter Training Course will outline numerous service categories and create a communication gap with different clientele. By completing this waiter training, you will be able to securely serve food and preserve food items. Also, waiter training will teach you how to handle grievances. After completing this Waiter: Waiter Training Course, you will be a pro at upholding personal hygiene and health requirements. Participate in our Waiter: Waiter Training Course program to increase your productivity and become more organised and efficient at work! Main Course: Waiter Training Course Special Offers of this Waiter: Waiter Training Course: This Waiter: Waiter Training Course includes a FREE PDF Certificate. Lifetime access to this Waiter: Waiter Training Course Instant access to this Waiter: Waiter Training Course 24/7 Support Available to this Waiter: Waiter Training Course Waiter Training: Waiter Training Course online The waiter training course is designed to provide participants with a thorough grasp of the waiter. This waiter training course includes sanitary procedures, cleanliness, and food service procedures. Additionally, this waiter training course is ideal for enhancing your position, developing your communication skills, and building relationships with clients. Moreover, this waiter training: waiter training course will help you comprehend VIP service, waiter upkeep, and food handling. The waiter training course supports effective problem-solving in handling challenging circumstances. Who is this course for? Waiter Training: Waiter Training Course online This Waiter: Waiter Training Course is accessible to learners with no prior waiter experience. Requirements Waiter Training: Waiter Training Course online To enrol in this Waiter: Waiter Training Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Waiter: Waiter Training Course. Be energetic and self-motivated to complete our Waiter: Waiter Training Course. Basic computer Skill is required to complete our Waiter: Waiter Training Course. If you want to enrol in our Waiter: Waiter Training Course, you must be at least 15 years old. Career path Waiter Training: Waiter Training Course online UK people will benefit from this Waiter: Waiter Training Course by getting new opportunities in a variety of industries.

Complete Waiter Training Course - CPD Certified
Delivered Online On Demand1 hour 12 minutes
£12

Conflict management (In-House)

By The In House Training Company

Conflict is a word that conjures up many emotions. It is something that most people would prefer to avoid, if possible. Work can be an emotive place. Positive relationships can make your life at work exciting, motivating and challenging, whilst relationships that do not hold value to you could make your life very difficult and stressful, especially if there is conflict between you and your manager. This course is essential for people who want to understand where conflict can be used to positive effect and how to manage conflict in your working relationships and see it as something positive that can stimulate the environment. Research has shown that relationships at work are an extremely high motivational factor, and for a lot of people it has a higher importance that salary! Therefore, it is essential that we invest in relationships and search out new ways to make them better in order to have a more positive influence on our surroundings. By understanding why other people are in conflict we can manage the conversation a lot better, with outcomes managed more effectively so the 'conflict' will add value to the organisation. This participative event will cover a wide variety of exercises and personal stories, and leave course participants with a clear strategy to identify when they are in conflict with someone and how they will structure their approach to get to a satisfactory outcome. This is a workshop that targets anyone where conflict needs to be managed and cannot seem to resolve it, whether internally or externally. At the end of the day, participants will: Know their key relationships and the strength of those relationships Complete the Strengths Deployment Inventory (SDI) to identify where you deploy your strengths Understand what is important to you and your key stakeholders Know how motivational value systems can influence behaviour Tailor your communication style to match that of your opposite party Know conflict strategies to resolve conflict in others Learn to be more assertive when challenging Achieve key personal, departmental and organisational objectives 1 Where are you now? How effective are your current working relationships? Can I work effectively without the input from others? Who do you need to be a success? 2 The Strengths Deployment Inventory (SDI) Completion of the SDI questionnaire An understanding of the theory A 'trip around the triangle' Predicting relationship interaction Your scores and what they mean in your relationships 3 Conflict theory What is conflict? The 3 flags of conflict What are your conflict triggers? Your conflict scores plotted The conflict sequence 4 Conflict resolution strategies Early warning signs Most productive behaviours Least productive behaviours Preventable / unwarranted conflict Review of the dynamic triangle Review of the day, personal learning and action planning

Conflict management (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry