10364 Communication courses in Matlock delivered Online

Duration 2 Days 12 CPD hours This course is intended for Data Protection Officers IT Managers and Administrators Records Managers System Developers IT Security specialist Anyone who builds and develops IT systems Overview Critical data protection concepts and practices that impact IT Consumer data protection expectations and responsibility How to bake privacy into early stages of IT products and services for cost control, accuracy and speed-to-market How to establish data protection practices for data collection and transfer How to preempt data protection issues in the Internet of Things How to factor data protection into data classification and emerging tech such as cloud computing, facial recognition and surveillance How to communicate data protection issues with partners such as management, development, marketing and legal The Principles of Privacy in Technology training is the how to course on privacy and data protection practices in the development, engineering, deployment and auditing of IT products and services. Those taking the course will develop an understanding of privacy-related issues and practices in the context of the design and implementation of information and communication technologies and systems. The training is based on the body of knowledge for the IAPP?s ANSI accredited Certified Information Privacy Technologist (CIPT) certification program. Fundamentals of information privacy Reviewing the modern history of privacy Foundational privacy concepts Data protection roles and fair information practices Exploring the impacts of privacy and data protection regulations on information management Privacy in the IT environment Compliance requirements IT risks Stakeholder privacy expectations Differentiating between privacy and security Core privacy concepts Foundational elements for embedding privacy in IT Common privacy principles Data protection by design and default Privacy considerations in the information life cycle Privacy considerations throughout the stages of the information life cycle Privacy in systems and applications Examining the risks inherent in the IT environment and options for addressing them Identity and access management Credit card information and processing Remote access BYOD and telecommuting Data encryption Additional privacy-enhancing technologies in the enterprise environment Privacy techniques Strengths and weaknesses of authentication techniques Using identifiers Privacy by design Online privacy issues Unique challenges that come from online privacy issues Laws and regulations Online threats Social media E-commerce Tracking technologies Web security protocols Technologies with privacy considerations Privacy considerations associated with a variety of technologies Cloud computing Wireless IDs Location-based services ?Smart? technologies Video/data/audio surveillance Biometric recognition

English: Spelling, Punctuation, and Grammar Course Overview: This "English: Spelling, Punctuation, and Grammar" course provides a comprehensive understanding of the essential components of written English. Learners will explore the fundamental aspects of spelling, punctuation, and grammar, which are crucial for effective written communication. This course is designed for individuals aiming to improve their writing skills for both personal and professional use. By the end, learners will be confident in their ability to produce clear, error-free text, enhancing both their academic and workplace communication. Course Description: This course covers the key elements of spelling, punctuation, and grammar that form the foundation of written English. Topics include an introduction to grammar, sentence structure, and common spelling errors. Learners will gain a clear understanding of how to use punctuation and capitalisation correctly and will learn how to avoid common mistakes in writing. Through engaging content, learners will develop their skills to produce precise and coherent text. Whether for professional writing, academic purposes, or personal development, this course ensures learners are equipped to communicate effectively in written form. English: Spelling, Punctuation, and Grammar Curriculum: Module 01: Introduction to the Course Module 02: The Basics of Grammar Module 03: The Basics of Sentence Module 04: Structure of Sentence Module 05: Question Module 06: Punctuation & Capitalisation Module 07: Spelling Module 08: Common Mistakes & Ways to Improve (See full curriculum) Who is this course for? Individuals seeking to improve their written communication skills. Professionals aiming to enhance their written presentation in the workplace. Beginners with an interest in mastering English writing. Those looking to refine their grammar and spelling for academic or personal purposes. Career Path Content Writer Proofreader Editor Administrative Assistant Teacher/Tutor Communications Specialist Copywriter

Are you wondering why copywriting is important for your home business? Do you want to know how this can affect the status of your business? This Course will answer your concerns about copywriting for your home business. Description:  Copywriting is one of the most profitable yet challenging industries in the world. In this course you will be able to learn if copywriting for a home business is for you. This course will also help you know the importance of copywriting and how you can effectively write with more impact to help you boost your business. Copywriters are well-compensated professionals but to be able to become one; you also need to be capable of putting your valuable time to study and concentrate. This course will help you learn how to write effectively to increase your profit. Who is the course for? Professionals, businessmen, and entrepreneurs who are into copywriting People who have an interest in copywriting Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in Copywriting for Home Business is a useful qualification to possess, and would be beneficial for the following careers: Bloggers Entrepreneurs Home Business Owners Social Media Specialist Social Content Creator. Chapter-1 Introduction 00:30:00 Chapter-2 Why Copywriting? 01:00:00 Chapter-3 Examples Of Powerful Copywriting At Work 01:00:00 Chapter-4 The Key To Effective Copywriting 01:00:00 Chapter-5 The Easiest Way To Capture Leads For Your Home Business 01:00:00 Chapter-6 The Easiest Way To Write Copy For Promo Emails 01:00:00 Chapter-7 The Easiest Way To Write Powerful Blog Posts 01:00:00 Chapter-8 The Fastest Way To Drive Traffic From Social Bookmarks 01:00:00 Chapter-9 The Art Of Writing A Good Press Release 01:00:00 Chapter-10 AdWords -The Art Of Short Text 01:00:00 Chapter-11 The Art Of Writing A Good Affiliate Promo Page 02:00:00 Chapter-12 The Art Of Writing A Good Sales Letter 01:00:00 Chapter-13 Maximising Every Dollar 00:30:00 Chapter-14 Final Thoughts 00:15:00 Mock Exam Mock Exam- Level 2 Certificate in Copywriting for Home Business 00:20:00 Final Exam Final Exam- Level 2 Certificate in Copywriting for Home Business 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This very practical one-day programme provides participants with the skills and knowledge required to be an effective member of the procurement team and to enable them to procure a wide range of resources for the organisation, in a compliant and cost-effective manner. It also empowers them to be able to collaborate with all key stakeholders. By the end of the programme participants will be able to: Understand the basic concepts of good procurement practice Apply a range of tools and techniques for developing scopes of work and specifications Apply various methods to select and evaluate suppliers Develop robust contract award strategies Appreciate the commercial importance of effective procurement and opportunities to reduce cost and add value Develop appropriate procurement strategies depending on risk and value Appreciate the legal aspects of procurement 1 Welcome Introductions Aims and objectives Plan for the day 2 The basics of procurement The concept of total cost of ownership v price The procurement cycle The roles of the customer and the contractor Impact upon profit 3 Specification process Importance of effective specifications Specification development process Types of specification Team approach Use of performance specifications Early supplier involvement (ESI) / early contractor involvement (ECI) 4 Quality Concepts and practices Defining 'fit for purpose' Conformance to requirements Compliance to standards Role of the supplier Quality assurance tools and techniques 5 Procurement methods RFP RFQ ITT Negotiated procurement Strategic partnerships Outsourcing 6 Tendering How to undertake a formal tendering process Business case to award Critical stages in the process Risks and benefits 7 Tender evaluation How to undertake a quotation analysis Tools of analysis Use of VFM models Role of the customer Comparisons around cost, quality, and delivery 8 Supplier selection and evaluation Developing critical selection criteria Using the 10Cs model Importance of effective selection process Weighting systems Importance of validity and evidence 9 Capital equipment procurement Life cycle cost issues Payback calculations Compatibility issues Maintenance and training issues After-sales support 10 Supplier relationships Corporate social responsibility issues Communication 360 feed-back Open and ethical Initial understanding Clear and fair terms and conditions 11 Close Review of key learning points Personal action planning

Dealing With Difficult People Training Course Overview The "Dealing With Difficult People Training Course" equips learners with the essential skills to manage challenging interactions effectively. This course focuses on understanding the root causes of difficult behaviours, improving communication strategies, and applying techniques to maintain professionalism. Learners will gain valuable insight into handling conflicts, reducing stress, and fostering positive relationships in both personal and professional settings. The course is designed to enhance interpersonal skills, build resilience, and provide practical tools for managing difficult individuals in various environments. Course Description This course delves into essential strategies for managing difficult people and challenging interactions. Topics covered include understanding the psychology of difficult behaviour, mastering communication techniques, and building effective coping mechanisms for stress. Learners will explore practical tips for improving relationships, solving problems, and applying conflict-resolution strategies in real-life situations. The course also includes a bonus video focusing on managing emotions and anger, providing additional insight into emotional intelligence. By the end, learners will have developed a comprehensive toolkit for managing difficult people in various contexts, from the workplace to personal life. Dealing With Difficult People Training Course Curriculum Module 01: Difficult Promo Module 02: Fundamentals Module 03: Foundational Tips and Tools Module 04: Difficult People – Relationships Module 05: Difficult People – Solutions Module 06: Problem-Solving Module 07: Final Notes and Tips Module 08: Bonus Video – Dealing With Emotions & Anger (See full curriculum) Who is this course for? Individuals seeking to improve their interpersonal communication skills. Professionals aiming to manage challenging behaviours in the workplace. Beginners with an interest in conflict resolution or psychology. Anyone looking to enhance their emotional intelligence and resilience. Career Path Human Resources Specialist Customer Service Manager Conflict Resolution Specialist Team Leader/Manager Counselling and Therapy Roles Customer Support Representative

Teach Anybody Anything Course Overview: "Teach Anybody Anything" is a comprehensive course designed to equip learners with the skills and knowledge required to effectively teach others. This course covers the fundamental principles of adult learning, introduces twelve essential teaching tools, and provides learners with the expertise to teach a wide range of subjects to diverse audiences. The course is ideal for anyone interested in becoming a confident and competent instructor, with the aim to enhance teaching methodologies and communication. By the end of the course, learners will be able to apply these techniques to create engaging learning experiences for students of all backgrounds and skill levels, whether in a classroom, workplace, or online setting. Course Description: In "Teach Anybody Anything", learners will explore key concepts such as how adults learn, different teaching styles, and effective methods for delivering content. The course delves into the twelve teaching tools that can be adapted to suit various learning environments and learners’ needs. With a focus on clear communication, organisational skills, and learner engagement, participants will learn how to present information in an accessible and engaging way. The course aims to improve learners’ ability to deliver lessons, communicate complex ideas simply, and foster an environment where learning is enjoyable. Upon completion, learners will be equipped with the skills to adapt their teaching style to suit diverse audiences and educational contexts. Teach Anybody Anything Curriculum: Module 01: Discover How Adults Learn Module 02: The Twelve Teaching Tools (See full curriculum) Who is this course for? Individuals seeking to teach others effectively. Professionals aiming to develop their instructional abilities. Beginners with an interest in teaching and learning. Anyone looking to improve their communication and teaching skills. Career Path Educators in various fields. Corporate trainers and coaches. Instructional designers and learning specialists. Freelance teachers or tutors.

Course Overview: This comprehensive course on Coaching & Mentoring is designed to provide learners with the essential skills and knowledge required to excel in guiding and developing individuals. Covering the core principles of coaching and mentoring, the course explores key processes, ethical considerations, and effective communication techniques. By the end of the course, learners will be equipped with the expertise to support others in achieving personal and professional growth. The course is suitable for professionals looking to enhance their leadership abilities and individuals seeking to make a positive impact through coaching and mentoring. Course Description: The Coaching & Mentoring course delves into the fundamental aspects of coaching and mentoring, including setting objectives, managing the coaching process, and understanding ethical responsibilities. Topics such as coaching and mentoring models, communication skills, and personal development are explored in detail. Learners will acquire a thorough understanding of the skills needed to guide individuals effectively, fostering growth in both personal and professional contexts. This course ensures learners develop a well-rounded approach to coaching and mentoring, preparing them for success in a variety of roles and industries. Course Modules: Module 01: Introduction to Coaching and Mentoring Module 02: Coaching and Mentoring: Objectives & Processes Module 03: Ethical Aspects of Coaching and Mentoring Module 04: Coaching and Mentoring Models Module 05: Effective Communication Skills Module 06: Personal Skills Module 07: Management Skills Module 08: Functional Skills (See full curriculum) Who is this course for? Individuals seeking to enhance their coaching and mentoring skills. Professionals aiming to develop their leadership and team management capabilities. Beginners with an interest in coaching, mentoring, and personal development. Anyone looking to contribute to the growth and success of others in a professional setting. Career Path: Coaching Specialist Mentoring Consultant Leadership Development Coach HR Professional with coaching expertise Team Leader or Manager with a focus on employee growth

Ace Your Presentations: Public Speaking Masterclass Course Overview In the "Ace Your Presentations: Public Speaking Masterclass," learners will acquire essential skills to enhance their public speaking and presentation abilities. The course covers techniques for confident delivery, structuring engaging presentations, handling stage fright, and communicating effectively with diverse audiences. By the end, learners will have the tools to captivate any audience, whether in a business meeting, conference, or seminar. This course offers practical value for anyone seeking to improve their speaking abilities, with tangible benefits in personal confidence and professional success. Course Description This comprehensive course dives into various aspects of public speaking, including speech structure, voice modulation, body language, and audience engagement. It explores techniques for managing nerves, maintaining focus, and delivering persuasive presentations. Learners will also gain valuable insights into creating compelling visual aids and handling questions with ease. With a focus on clear, effective communication, this course equips participants with the skills needed to influence, inspire, and inform any audience, setting the stage for career advancement and personal growth. Ace Your Presentations: Public Speaking Masterclass Curriculum Module 01: Introduction to Public Speaking Module 02: Building Confidence and Overcoming Nervousness Module 03: Structuring Your Presentation Module 04: Mastering Body Language and Voice Modulation Module 05: Engaging Your Audience and Handling Questions Module 06: Creating Effective Visual Aids and Supporting Materials Module 07: Final Project: Delivering Your Own Presentation (See full curriculum) Who is this course for? Individuals seeking to boost their public speaking confidence Professionals aiming to enhance their communication skills Beginners with an interest in becoming effective presenters Anyone looking to refine their speaking abilities for career advancement Career Path Public Speaker Corporate Trainer Marketing and Sales Professional Event Speaker Communication Consultant

Business Development Course Overview This Business Development course provides a comprehensive foundation in key areas essential for driving organisational growth and operational excellence. Learners will explore critical topics such as succession planning, process and supply chain management, strategic analysis, and effective communication. The course equips participants with the skills needed to manage projects, lead teams, and optimise retail pricing and procurement strategies. Through a focus on developing negotiation, marketing, and conflict management skills, learners will gain the confidence to represent their organisation effectively and make informed decisions. By the end of this course, participants will be prepared to contribute strategically to business growth, operational planning, and risk management, enhancing their professional capabilities and career prospects. Course Description This detailed course covers a wide spectrum of business development areas designed to enhance learners’ understanding of how to grow and sustain a successful organisation. Topics include planning and forecasting operations, supply chain oversight, quality management, and project coordination. Participants will delve into strategic product scope, analysis, and multi-channel selling techniques, alongside essential soft skills such as negotiation, communication, and business etiquette. The learning experience emphasises the development of management competencies, talent and time management, and approaches to conflict resolution. Learners will also engage with modules on marketing fundamentals and risk management, ensuring a well-rounded grasp of business dynamics. This course is ideal for those wishing to elevate their strategic thinking and leadership skills within diverse professional environments. Business Development Curriculum Module 01: Business Development and Succession Planning Module 02: Process Management Module 03: Supply Chain Management Module 04: Planning & Forecasting Operations Module 05: Procurement & Purchasing Management Module 06: Project Management Module 07: Retail Pricing Module 08: Business Analysis Planning and Monitoring Module 09: Strategic Analysis and Product Scope Module 10: Quality Management Module 11: Management Skills for Leading Your Team Module 12: Selling in Multiple Channels Module 13: Representing Your Boss and Company Module 14: Preparing for Brainstorming Module 15: Generating Solutions (I) Module 16: Generating Solutions (II) Module 17: Analyzing Solutions Module 18: Selecting a Solution Module 19: Negotiation Techniques Module 20: Communication Skills Module 21: Skills of an Effective Administrator Module 22: What is Marketing? Module 23: Common Marketing Types (I) Module 24: Common Marketing Types (II) Module 25: Conflict Management Module 26: Talent Management Module 27: Time Management Module 28: Managing Risk and Recovery Module 29: Business Etiquette (See full curriculum) Who Is This Course For? Individuals seeking to enhance their business growth and development skills. Professionals aiming to progress into leadership or management roles. Beginners with an interest in business operations and strategic planning. Team leaders and administrators looking to improve communication and negotiation skills. Career Path Business Development Manager Project Coordinator Supply Chain Analyst Procurement Officer Marketing Executive Operations Manager Sales Manager Team Leader or Supervisor

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist and Secretary Diploma course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist and Secretary Diploma course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing thiscourse, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist and Secretary Diploma Course Course 01: Medical Receptionist and Secretary Diploma Course 02: Report Writing Course Course 03: Level 4 Time Management Course ***Others Included of Medical Receptionist and Secretary Diploma Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist and Secretary Diploma Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***GIFT Courses: ------------------- ***Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------ Assessment Method After completing each module of the Medical Receptionist and Secretary Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist and Secretary Diploma course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist and Secretary Diploma course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist and Secretary Diploma course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Medical Receptionist and Secretary Diploma course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Receptionist and Secretary Diploma, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included