9916 Communication courses in Matlock delivered Online

Level 7 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Have you ever wondered how the healthcare sector ensures precise communication and knowledge dissemination across various roles? With modern healthcare's increasing complexity and demands, Nurse Prescribing has become a key component in patient care. Dive into our meticulously curated Nurse Prescribing / Non-Medical Prescribing (Nursing) course bundle, uniquely designed to encompass eight significant modules. From the foundational Nurse Prescribing Diploma and Nursing Assistant Diploma to comprehensive insights into Medical Writing, Medical Transcription, and Medical Terminology Training, this bundle ensures a holistic educational journey. Additionally, gain a deeper understanding of Phlebotomist Training, Pharmacy Assistant and Technician Foundation Training, and the pivotal role of Health and Social Care Management. Nurse Prescribing, as a pivotal term within the bundle, serves as a cornerstone to link the relevance of each course together. Key Courses Included Course 01: Nurse Prescribing Diploma Course 02: Nursing Assistant Diploma Course 03: Phlebotomist Training Course 04: Pharmacy Assistant and Technician Foundation Training Course 05: Medical Writing Course 06: Medical Transcription Course 07: Medical Terminology Training Course 08: Health and Social Care Management Learning Outcomes Understand the principles and nuances behind Nurse Prescribing in modern healthcare. Familiarise oneself with standard nursing assistance procedures and responsibilities. Acquire knowledge of the practices and techniques within phlebotomy. Delve deep into the intricacies of pharmacy assistant roles and foundational knowledge. Master the art of medical writing, transcription, and terminology to bolster healthcare communication. Grasp the significance and management aspects of health and social care. In the modern healthcare landscape, the role of Nurse Prescribing has grown in prominence, ensuring a more collaborative and patient-centred approach to care. This course bundle commences with the Nurse Prescribing Diploma, laying down the theoretical groundwork for aspirants. The journey continues with the Nursing Assistant Diploma, delving into the responsibilities and knowledge required for this role. Phlebotomist Training then offers insights into blood collection techniques, followed by the Pharmacy Assistant and Technician Foundation Training that elucidates the foundation of pharmaceutical practices. To ensure seamless communication in healthcare, the modules on Medical Writing, Medical Transcription, and Medical Terminology Training are vital. Concluding the bundle, the Health and Social Care Management course focuses on managing and understanding the broader healthcare spectrum, making Nurse Prescribing a pivotal focus throughout. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is suitable for: Aspiring nurses keen on understanding the essence of Nurse Prescribing. Individuals looking to expand their horizons in healthcare communication roles. Those wanting to familiarise themselves with phlebotomy and pharmacy foundational practices. Professionals in the healthcare sector seeking a more holistic grasp of their field. Students aiming to delve deeper into health and social care management. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Nurse Prescriber: £35K to £45K/year. Nursing Assistant: £18K to £25K/year. Phlebotomist: £21K to £29K/year. Pharmacy Assistant: £19K to £26K/year. Medical Writer: £28K to £50K/year. Medical Transcriptionist: £20K to £30K/year. Health and Social Care Manager: £30K to £55K/year. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

The pharmaceutical industry is a growing industry with many career opportunities like Pharmacy Assistant & Pharmacy Technician. With prescription drugs in such high demand, there is a constant need for pharmacy assistants and technicians. If you're considering a career in the field of pharmaceuticals, then this Level 4 Diploma in Pharmacy Technician course is for you. With the help of this accredited CPD certificate, you will gain the essential knowledge you need to become a professional Pharmacy Technician and cement your place in the medical industry. Enrol in this online pharmacy technician course now and get a head start in your medical career. With a single payment, you will gain access to Pharmacy Technician including 10 premium courses, an original hardcopy certificate, a transcript and a student ID card. Courses are included in this Pharmacy Assistant & Pharmacy Technician Bundle: => Course 01: Pharmacy Assistant & Pharmacy Technician => Course 02: Pharmacy Skills Training Level 4 => Course 03: Control and Administration of Medicines Online Training Course => Course 04: Vaccine Management => Course 05: Medical Terminology Training => Course 06: Medical Transcription => Course 07: Clinical Coding => Course 08: GDPR in Healthcare => Course 09: Medical Law => Course 10: Coronavirus (COVID-19) Awareness => Course 11: Personal Hygiene Learning Outcomes of Pharmacy Assistant & Pharmacy Technician Understand the role of pharmacy assistants and technicians in the pharmacy setting. Understand the responsibilities and tasks involved in the job role of pharmacy technicians. Develop skills in managing inventory and performing administrative tasks Develop communication skills to counsel and advise patients on their medication use effectively Develop knowledge of common medication side effects, drug interactions, and medication adherence strategies Understand the importance of clear and effective communication in the pharmacy setting. Understand the roles and responsibilities of different members of the pharmacy team, including pharmacists, technicians, and assistants. Understand the process of receiving and verifying prescriptions Understand different dispensing methods and the technologies involved Develop knowledge of inventory management strategies, such as stock rotation and expiration date tracking. Understand the importance of standard operating procedures (SOPs) in ensuring consistency and safety in pharmacy operations. Develop knowledge of common risks and hazards in the pharmacy and strategies to prevent them and much more... So enrol now in this Pharmacy Assistant & Pharmacy Technician Bundle to advance your career! Course Curriculum of Pharmacy Assistant & Pharmacy Technician: Course 01: Pharmacy Assistant & Pharmacy Technician Introduction Job Role Pharmacy Assistant Patient Counselling Guide Communication in Pharmacy Settings The Pharmacy Team and Practices Prescription and Dispensing in Pharmacies Dispensing Methods, EPS, Minimising Dispensing Errors in Pharmacies Inventory Control and Management in Pharmacies Standard Operating Procedures (SOPs) Health and Safety Risks Assessment and Pharmaceutical Terminology =========>>>>> And 10 More Courses <<<<<========= Enroll in this Pharmacy Assistant & Pharmacy Technician Bundle today. CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Pharmacy Assistant & Pharmacy Technician bundle. Requirements This Pharmacy Assistant & Pharmacy Technician course has been designed to be fully compatible with tablets and smartphones. Career path Community Pharmacist - £34,000 to £55,000 Hospital Pharmacist - £37,000 to £60,000 Pharmaceutical Sales Representative - £25,000 to £60,000 Clinical Pharmacist - £39,000 to £70,000 Pharmacist Manager - £45,000 to £70,000 Pharmacy Technician - £19,000 to £32,000 Pre-registration Pharmacist - £20,000 to £25,000 Certificates CPDQS Accredited e-Certificate Digital certificate - Included CPDQS Accredited Hard-Copy Certificate Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Pharmacy Assistant & Pharmacy Technician) absolutely Free! Other hard-copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

>> 12-Hour Knowledge Knockdown! Prices Reduced Like Never Before << Are you ready to take your Event Management skills to the next level? Look no further than our Event Management Advanced Diploma bundle, featuring a comprehensive collection of courses that will provide you with the knowledge and skills necessary to excel in the fast-paced world of Event Management. "Events are the ultimate marketing tool - they create memories and experiences that last a lifetime." This quote by Bill McDermott perfectly summarises the importance of Event Management in today's world. The first course in our bundle, Event Management - Level 7, is QLS-endorsed, and you will receive a QLS hardcopy certificate for free upon completion. The remaining 10 courses are relevant and CPD-QS accredited, providing you with a wealth of knowledge to take your event planning skills to the next level. This Event Management Advanced Diploma Bundle Package includes: Course 01: Advanced Diploma in Event Management at QLS Level 7 10 Premium Additional CPD QS Accredited Courses - Course 01: Event Planner Course Course 02: Event Design, Management & Styling Course 03: Hospitality Management Course 04: Catering Management Course 05: Interior Design & Home Styling Course 06: Social Media Marketing Strategy Course 07: Wedding Photography Course 08: Adobe Lightroom CC Course 09: Organisational Skills Course for Administrator Course 10: Marketing Sales Communication Learn how to create Unforgettable Events, Manage Logistics, and Craft Social Media Marketing strategies to take your Event Management skills to a new height. With the high demand for Event Management Experts, Hospitality Managers, and Social Media Marketers, this bundle is a must-have for anyone looking to advance their career. By completing the Event Management bundle, you will: Master Event Management fundamentals for planning and execution Excel in Hospitality, Catering, and Event Management Learn Interior Design and Home Styling with an Event Management focus Acquire Social Media Marketing skills tailored for Event Management Artistry in Wedding Photography within the realm of Event Management Attain versatile knowledge of professions linked to Event Management Don't wait any longer to take your Event Management skills to the next level. Enrol in our Event Management Advanced Diploma bundle today and start your journey towards becoming an Event Management pro! Why Prefer This Bundle? Quality Licence Scheme issues free Event Management certificates. Purchase 10 CPD-accredited certificates optionally. Free Student ID Card with Event Management focus (postal charges apply). Assessments and instant success results for Event Management learners. 24/7 Tutor Support tailored for Event Management students. ***Curriculum breakdown of Event Management - Level 7 *** Module 01: Introduction to Event Management Module 02: Role of an Event Planner Module 03: Event Classification Module 04: Events and Clients Module 05: Steps to Plan an Event Module 06: Invitation to the Event Module 07: Event Decorations Module 08: Developing an Event Planning Business Module 09: Event Marketing Module 10: Cleaning and Waste Disposal Module 11: Event Security Module 12: Catering at Events Module 13: Food Safety and Hygiene Module 14: Food Safety in Catering Module 15: Management of Food and Beverage Operations Module 16: Personal Level Decision Making Under Stress Module 17: Effective Communication Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 280 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our bundle is perfect for anyone looking to improve their Event Management skills and advance their career. Specifically, this course is ideal for: Design Expertise Social Media Pros Wedding Photographers Requirements No formal qualifications are required to enrol in this Event Management bundle course. Career path This Event Management bundle will give you an edge in various professions, such as: Event Planner Catering Manager Social Media Manager Wedding Photographer Marketing Manager Certificates Advanced Diploma in Event Management at QLS Level 7 Hard copy certificate - Included After successfully completing the course, you can order an original hardcopy Certificate of Achievement endorsed by the Quality Licence Scheme. This certificate will be delivered to your home, free of charge. To obtain the additional Quality License Scheme Endorsed Certificate, you will need to pay the corresponding fee based on the level of the courses: Level 1: £59 Level 2: £79 Level 3: £89 Level 4: £99 Level 5: £119 Level 6: £129 Level 7: £139 CPD QS Accredited Certificate Digital certificate - £10 Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - £29 International students are subject to a £10 delivery fee for their orders, based on their location.

In this course, students will learn general strategies for planning, designing, developing, implementing, and maintaining an IoT system through various case studies and by assembling and configuring an IoT device to work in a sensor network.

A Business Continuity Plan (BCP) is a key organizational tool for ensuring operational continuity during emergencies, encompassing strategies for risk management and timely response. Several courses are available to equip individuals with the necessary skills for effective business continuity management. This course provides a comprehensive exploration of Business Continuity Planning (BCP), emphasizing its critical role in ensuring organizational resilience and preparedness for potential disruptions. Participants will gain valuable insights into the importance of BCP and its impact on organizational stability. The course covers key aspects, including risk assessment, recovery strategies, and communication protocols, enabling participants to develop a robust and effective business continuity plan. After the successful completion of this course, you will be able to: Understand the vital role of BCP in ensuring organizational resilience. Identify crucial elements such as risk assessment, recovery strategies, and communication protocols. Gain insights into the entire BCP process, from risk identification to plan development and testing. Recognize the concept of organizational vulnerability and its significance in assessing potential disruptions. Identify various factors exposing organizations to risks and threats. Analyze and assess business continuity vulnerabilities specific to the organization's operations and industry. Identify the most common risks faced by organizations and understand their potential consequences. Understand the broad impacts of vulnerabilities on business operations, reputation, and financial stability. Learn the importance of conducting a business impact analysis to prioritize critical functions during disruptions. Develop effective strategies for responding to risk vulnerabilities through proactive planning and preparation. Business Continuity Planning equips participants with the knowledge and skills to navigate the complexities of ensuring organizational resilience. From identifying vulnerabilities to developing robust plans, this course empowers individuals to play a key role in maintaining operational continuity, safeguarding reputation, and securing financial stability in the face of disruptions. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Business Continuity Planning Self-paced pre-recorded learning content on this topic. Business Continuity Planning Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Business Continuity Manager Disaster Recovery Specialist Crisis Management Coordinator Risk Assessment Analyst Emergency Response Planner Resilience Strategist Continuity Planning Consultant Crisis Communication Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Course Description Get instant knowledge from this bite-sized Safeguarding Vulnerable Adults: Part 2 course. This course is very short and you can complete it within a very short time. In this Safeguarding Vulnerable Adults: Part 2 course you will get fundamental ideas of safeguarding vulnerable adults, the key understanding of the Importance of communication in care and so on. Enrol in this course today and start your instant first step towards learning about the policy, roles and responsibilities of safeguarding vulnerable adults. Learn faster for instant implementation. Learning outcome  Understand the Importance of communication in care Deepen your understanding of sharing information and responding to a disclosure Have an in-depth understanding of how to report your concern Learn about the policy, roles and responsibilities of safeguarding vulnerable adults How Much Do Senior Care Assistants Earn? Senior - £26,000(Appx.) Average - £22,000(Appx.) Starting - £18,000(Appx.) Requirement Our Safeguarding Vulnerable Adults: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Safeguarding Vulnerable Adults: Part 2 Module 01: Safeguarding Vulnerable Adults Policy, Roles and Responsibilities 00:30:00 Module 02: Understanding the Importance of Communication in Care 00:21:00 Module 03: Sharing Information and Responding To a Disclosure 00:35:00 Module 04: Reporting Your Concern 00:28:00 Assignment Assignment - Safeguarding Vulnerable Adults: Part 2 00:00:00

🌐 Safety's Top 10 Causes of Workplace Injury Online Training   Welcome to a comprehensive online training program designed to empower individuals and organizations with the knowledge and skills necessary to create a safer work environment. Our course, 'Safety's Top 10 Causes of Workplace Injury,' addresses key aspects of workplace safety through a series of engaging and informative modules.   🛑 Module 1: Introduction to Workplace Safety and Risk Assessment Gain a foundational understanding of workplace safety principles. Learn effective risk assessment techniques to identify potential hazards. Develop skills to proactively mitigate risks and create a safer work environment.   🔒 Module 2: Safety Training and Hazard Controls Explore the importance of ongoing safety training for employees. Learn effective hazard control measures to prevent accidents. Develop strategies to implement and maintain a robust safety training program.   🛠️ Module 3: Safe Work Practices and Hazard Communication Understand the significance of safe work practices in preventing injuries. Learn how to communicate hazards effectively within the workplace. Implement best practices for hazard communication to foster a culture of safety.   ️ Module 4: Machine and Equipment Safety Ergonomics Explore the fundamentals of machine and equipment safety. Understand ergonomic principles to enhance workplace comfort and safety. Implement practical measures to ensure the safe use of machinery and equipment.   Module 5: Electrical Safety and Incident Investigation Gain insights into electrical safety protocols and guidelines. Learn effective incident investigation techniques. Develop skills to prevent and respond to electrical incidents in the workplace.   👷 Module 6: Personal Protective Equipment and Emergency Preparedness Understand the importance of personal protective equipment (PPE). Learn how to select, use, and maintain PPE for different scenarios. Develop emergency preparedness plans to ensure a swift and effective response.   🌟 Why Choose Our Course: Expertly curated content by industry professionals. Interactive and engaging learning experience. Practical insights and real-world examples. Flexibility with self-paced learning.   💼 Who Should Enroll: Safety officers and managers HR professionals Workers and employees Anyone committed to creating a safer workplace   🎓 Invest in Safety Today! Equip yourself and your team with the knowledge and skills needed to prevent workplace injuries. Enroll in 'Safety's Top 10 Causes of Workplace Injury Online Training' and contribute to a safer, more productive work environment. Your commitment to safety starts here! Course Curriculum Module 1- Introduction to Workplace Safety and Risk Assessment Introduction to Workplace Safety and Risk Assessment 00:00 Module 2- Safety Training and Hazard Controls Safety Training and Hazard Controls 00:00 Module 3- Safe Work Practices and Hazard Communication Safe Work Practices and Hazard Communication 00:00 Module 4- Machine and Equipment Safety Ergonomics Machine and Equipment Safety Ergonomics 00:00 Module 5- Electrical Safety and Incident Investigation Electrical Safety and Incident Investigation 00:00 Module 6- Personal Protective Equipment and Emergency Preparedness Personal Protective Equipment and Emergency Preparedness 00:00

Description Forensic Linguistics Diploma The Forensic Linguistics Diploma is a meticulously crafted online course tailored for individuals passionate about the crossroads of language and law. With the integration of technology and increasing global communication, understanding the intricacies of language in a legal framework is more critical than ever. This course offers you the chance to explore this fascinating intersection in a flexible and comprehensive manner. The course starts with an introduction to forensic linguistics, setting the foundation for learners by providing an overview of the field's history and importance. Participants will grasp the fundamentals and understand the significance of linguistic nuances in legal and investigative settings. Following this, participants will journey into the art of language profiling. Uncovering the mysteries behind how language paints a picture of its speaker, students will learn how to identify subtle cues, bringing hidden profiles to the surface. Forensic phonetics and speaker identification further delve into the auditory side of language. By discerning minute differences in speech patterns and vocal nuances, students gain the skills to identify speakers, an invaluable tool in investigative scenarios. The ability to detect deception in language is a cornerstone of forensic linguistics. This course elucidates the markers and tells in speech and writing, enabling participants to discern truth from falsehood, a skill immensely valuable in various professions. Legal documents often contain intricate language intricacies. With a dedicated section on the role of linguistics in legal documents, students learn to navigate this complex world, ensuring clarity and eliminating ambiguity. Delving into discourse analysis in legal settings, the course teaches students how to analyse communication patterns within the legal arena. This section decodes the underlying structure of conversations, shedding light on hidden meanings and intentions. The sinister world of threats, extortion, and anonymous texts is laid bare, empowering participants with the expertise to decipher these malicious communications, a skill vital in the digital age. In the age of the internet, copyright infringement has become a significant concern. By studying techniques in plagiarism detection, students are equipped to protect intellectual properties and discern originality in various contents. With the ever-growing influence of social media, the course offers a section on forensic linguistics in this domain. From understanding online language patterns to identifying potential threats or cyberbullying, participants become adept at navigating the online linguistic landscape. The Forensic Linguistics Diploma does not solely focus on the technical; it ensures that participants are grounded in the ethical domain. By exploring ethical considerations and forecasting the future of forensic linguistics, the course offers a holistic approach, preparing students for real-world challenges. In conclusion, the Forensic Linguistics Diploma is an exceptional online course, bridging the worlds of linguistics and law. Whether you're a professional seeking to enhance your skill set or an enthusiast with a passion for the power of words, this course promises a transformative learning experience. Enrol today and step into the captivating realm of forensic linguistics. What you will learn 1:Introduction to Forensic Linguistics 2:The Art of Language Profiling 3:Forensic Phonetics and Speaker Identification 4:Deception Detection in Language 5:The Role of Linguistics in Legal Documents 6:Discourse Analysis in Legal Settings 7:Threats, Extortion, and Anonymous Texts 8:Copyright Infringement and Plagiarism Detection 9:Forensic Linguistics in Social Media 10:Ethical Considerations and the Future of Forensic Linguistics Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.