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Working With Aggressive People Certification Unfortunately, aggressive people are everywhere. Regardless of what your type of job is or your role within your organisation, there is a good chance that you are going to have to work with an aggressive individual at some point. If you are not prepared, this can create a lot of stress and anxiety, which can make work seem unbearable and it can quickly spill over into your personal life. Learning how to cope before it becomes problematic is the best way to handle what could otherwise be a potentially difficult situation. This course goes into detail about how to work well, even if one or more of your colleagues has an aggressive personality. It begins by discussing the various types of aggression that you are likely to encounter at work. Next, we review a few strategies that are successful when used with aggressive people. One of these strategies is to become more assertive in your own communication, which is covered in detail. Finally, we give you instructions on how to quickly resolve workplace issues to reduce the impact of any aggressive behaviour. You Will Learn: The difference between hostile expressions, obstructive behaviours and direct aggression How to identify which category of aggressive behaviour you are dealing with at any given time The different ways in which passive-aggressive and overtly aggressive individuals behave at work The best strategies you can use in order to deal with aggressive behaviour The importance of assertive communication at work, especially when dealing with aggressive colleagues Benefits of Taking This Course: Working in a calmer, healthier and more positive environment Learning the importance and versatility of 'I' statements when dealing with an aggressive person at work Learning how to build up your assertive communication skills Learning the three-step conflict resolution method and how you can apply it to tense situations involving aggressive individuals Feeling less stressed while at work
Introduction: Once a project officially kicks-off, it enters the development stage. This is essentially the phase at which the project begins to slowly materialise, with team members actively working towards achieving the goal. At this point, stakeholders have been consulted, the project has been pitched and accepted, and it is now time to move into the development phase. During the development stage, a project will go through its conception, initiation, implementation and follow-up phases. At some point during the development stage, team members will begin to create test scenarios, which will lead into the testing phase. The testing phase is the examination and investigation period of a project, which is intended to inform stakeholders of performance levels and allow them to evaluate potential failure risks. In this course, we will identify and study the key aspects that are needed for the successful completion of a project and the importance of project testing. What we will learn in this course: The phases of project development: initiation, planning, design, execution, implementation, testing and monitoring How to develop a project concept The importance of time and communication management The need for project testing The benefits of this course are: You will understand the phases of project development and testing, which will help in building a proper project plan You will learn how to put together a project concept easily and effectively You will learn how to implement a time and communication management plan that will help team members stay on track You will understand the importance of project testing and what happens if parts of the project are neglected Course Modules/Lessons Module 01: The Seven Phases of Project Development: Initiation, Planning, Design, Execution, Implementation, Testing and Monitoring Module 02: How to Develop a Project Concept Module 03: The Important Role of Time Management and Communication Module 04: The Need for Project Testing
Getting Started The OTHM Level 5 Extended Diploma in Health and Social Care Management qualification aims to provide learners with the foundational knowledge, comprehension, and competencies essential for pursuing a managerial-level career or advanced studies in health and social care. This program empowers learners to showcase their abilities by presenting evidence from their practical work or training experiences. Key characteristics of OTHM Level 5 Extended Diploma qualifications include: 1. An engaging and intellectually stimulating curriculum designed to captivate and educate learners effectively. 2. The opportunity for learners to acquire fundamental subject knowledge necessary for a successful transition into higher education or the workforce. 3. A straightforward structure, with Level 4 units providing a foundational base upon which Level 5 units build. 4. Updated content closely aligned with the requirements of employers and higher education institutions. 5. Assessments that encompass cognitive, emotional, and practical skills. 6. Unit assignments designed by OTHM and a diverse range of assessment approaches facilitate progression within the program. Key Benefits Comprehend the principles and concepts of equality, diversity, inclusion, and human rights within the health and social care workplace. Acquire the ability to formulate goals and objectives for your personal and professional development. Understand the various communication needs and demands within the workplace. Understand the present legislative framework governing health and safety. Understand the approaches employed in the assessment process for care provision. Comprehend essential elements of supervising and leading others in the workplace. Key Highlights Are you worried about recent health and social care sector changes? Then, OTHM Level 5 Extended Diploma in Health and Social Care Management is the ideal starting point for your career journey. The course will ensure access to the first-class education needed to achieve your goals and dreams and maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways After completing a Level 5 Extended Diploma in Health and Social Care Management, individuals can explore various career opportunities in the legal field and related professions. Here are some potential career paths: Healthcare Manager, with an average salary of £45,000 per year Care Home Manager with an average salary of £56,352 per year Community Health Worker with an average salary of £36,400 per year Patient Advocacy, with an average salary of £22,184 per year About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment-based assessment (Formative and Summative) No exam Entry Requirements These qualifications are intended for learners typically 18 years and older. Learners' entry profiles are expected to encompass at least one of the following criteria: A relevant Level 3 Diploma qualification or its equivalent credential. Completion of GCE Advanced level courses in 2 subjects or an equivalent qualification. Mature learners aged over 21 with pertinent management experience (prior experience verification required from the delivery centre before registration) International students whose first language is not English must score 5.5 or above in IELTS (International English Language Testing System). Progression Successful completion of the OTHM Level 5 Extended Diploma in Health and Social Care Management provides learners the opportunity to: Option for OTHM Level 6 Extended Diploma in Health and Social Care Management or Learners may be eligible to gain direct entry into the final year of a three-year UK Bachelor's degree Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- PROMOTING EQUALITY, DIVERSITY AND INCLUSION IN HEALTH AND SOCIAL CARE Reference No : K/650/1117 Credit : 20 || TQT : 200 This unit aims to empower learners to formulate strategies for the effective implementation and leadership of excellence in practice concerning equality, diversity, and rights within a health and social care environment. Additionally, this unit delves into risk management and the delicate balance between individual rights and the duty of care in health and social care settings. UNIT2- PROFESSIONAL DEVELOPMENT AND ACADEMIC WRITING SKILLS Reference No : K/650/1144 Credit : 20 || TQT : 200 This unit aims to enhance learners' comprehension of professional development and encourage them to reflect on their personal growth as a manager in the health and social care field. Additionally, this unit introduces learners to the essential skills required for academic writing when engaging in continuous professional development activities. UNIT3- COMMUNICATION IN THE CARING PROFESSIONS Reference No : L/650/1118 Credit : 20 || TQT : 200 This unit aims to enable learners to develop competencies and expertise in effective communication, acknowledging its pivotal role for senior personnel within the healthcare or social care sector. This unit also introduces the significance of systems and procedures in facilitating the secure and efficient utilisation of information. UNIT4- PRINCIPLES OF HEALTH AND SAFETY FOR HEALTH PROFESSIONS Reference No : M/650/1119 Credit : 20 || TQT : 200 The objective of this unit is to enable learners to grasp their responsibilities related to health and safety in their respective roles. This includes comprehending how to conduct and oversee risk assessments and recognising the significance of adhering to health and safety regulations. UNIT5- ASSESSMENT PROCESSES IN HEALTH AND SOCIAL CARE SETTINGS Reference No : L/650/1136 Credit : 20 || TQT : 200 The objectives of this unit are to enhance learners' understanding of various assessment methods, strengthen their abilities in reviewing and planning assessments, and equip them with the skills to meet the unique needs of individuals accessing services. UNIT6- RESOURCE MANAGEMENT IN HEALTH AND SOCIAL CARE Reference No : M/650/1137 Credit : 20 || TQT : 200 The objective of this unit is to provide learners with a foundational understanding of human resources and team management principles, along with insights into the management of organisational resources concerning regulation, inspection, and financial aspects. UNIT7- WORKING IN PARTNERSHIP IN HEALTH AND SOCIAL CARE Reference No : R/650/1138 Credit : 20 || TQT : 200 This unit aims to equip learners with the essential skills and knowledge needed to cultivate productive and innovative partnership working opportunities, both within their own organisation and with external entities. UNIT8- MANAGING THE SAFEGUARDING AND PROTECTION OF VULNERABLE INDIVIDUALS Reference No : T/650/1139 Credit : 20 || TQT : 200 This unit's objective is to give learners a comprehension of the legal framework surrounding safeguarding and protecting vulnerable individuals. Simultaneously, it aims to enhance their expertise in managing and nurturing staff's understanding of this crucial aspect. UNIT9- HEALTH EDUCATION AND PROMOTING WELLBEING Reference No : D/650/1140 Credit : 20 || TQT : 200 This unit aims to enhance learners' comprehension of health education approaches and the methodologies employed to detect health inequalities. It involves an examination of theoretical models that utilise health education to effect behavioural change. Additionally, learners will have the opportunity to formulate a health education campaign. UNIT10- TEAM MANAGEMENT IN HEALTH AND SOCIAL CARE Reference No : F/650/1141 Credit : 20 || TQT : 200 The objective of this unit is for learners to demonstrate their capacity to effectively oversee and lead a team, fostering team performance within a health and social care environment. Additionally, this unit delves into the intricacies of recruitment within health and social care settings. UNIT11- PROFESSIONAL SUPERVISION PRACTICE IN HEALTH AND SOCIAL CARE Reference No : H/650/1142 Credit : 20 || TQT : 200 This unit encompasses the essential aspects of professional supervision, which is mandated by legal and regulatory frameworks within health and social care settings. It explores theories about leadership and the objectives and procedures involved in professional supervision. Additionally, it addresses performance management and strategies for managing and resolving conflicts within this context. UNIT12- RESEARCH METHODS IN HEALTH AND SOCIAL CARE Reference No : J/650/1143 Credit : 20 || TQT : 200 This unit aims to foster learners' comprehension of the significance of research within the health and social care sectors, along with the associated implications and ethical considerations. Learners can delve into diverse research methodologies, enabling them to devise and execute research projects on health or social care issues. Moreover, they will be equipped to assess the effectiveness of the research outcomes. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
Set your course for a thriving career in travel and tourism management. Our Travel & Tourism Management Career Track Diploma equips you with essential skills to excel in this exciting industry, creating memorable experiences for travellers worldwide. **16 Free CPD Certificates** Dive into the exciting world of Travel & Tourism with our complete Career Track Diploma. This pack includes 16 courses covering everything from tourism basics, looking after hotel guests, and getting better at talking and growing yourself. Whether you're new to the industry or aiming to upgrade your expertise, this diploma will equip you with the tools to excel in the competitive travel and tourism market. From mastering the intricacies of event management to understanding the logistics behind travel arrangements, the curriculum strikes a harmonious balance between theoretical knowledge and practical insights. With a focus on developing key leadership and organisational skills, you'll emerge as a well-rounded professional, ready to shape the future of travel and tourism. Learning Outcomes Understand the fundamentals of tourism and travel management. Develop insights into hospitality and event management. Cultivate essential communication and reporting skills. Enhance personal and time management capabilities. Acquire knowledge in Six Sigma for project management. Discover the art of travel blogging. Key Features Accredited by CPD Instant e-certificate Fully online, interactive Tourism Management courses with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases How you will benefit from this Travel & Tourism Management Career Track Diploma All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Each course within this Travel & Tourism Management Career Track Diploma is thoughtfully crafted to deepen your understanding of different Travel and Tourism concepts and arm you with theoretical knowledge and skills vital to the Travel and Tourism sector. Course 1: Tourism Management Delve deep into the intricacies of the tourism sector, exploring core concepts and industry practices. Course 2: Travel and Tourism Discover the broad world of travel, from trip planning to understanding traveller behaviour. Course 3: Hospitality Unveil the art of impeccable service, learning the essentials of guest satisfaction and hotel operations. Course 4: Hospitality Assessor Evaluate and assess hospitality standards to ensure exceptional service quality and consistency. Course 5: Event and Hospitality Management Master the dynamics of event planning whilst integrating key hospitality components for memorable experiences. Course 6: Hospitality and Tourism Management Integrate key knowledge areas, merging the worlds of hospitality and tourism for a holistic approach. Course 7: Travel Agent Navigate the role of travel agents, from itinerary planning to client consultations. Course 8: Transport And Logistic Understand the backbone of travel - transport logistics, ensuring smooth and efficient movement. Course 9: Communication and Organisational Skills Enhance your communication prowess and learn to organise tasks and teams efficiently. Course 10: Personal Development Skills Invest in personal growth, focusing on self-awareness, resilience, and continuous learning. Course 11: Leadership & Management: Interpersonal Skills Hone leadership qualities and manage teams with effective interpersonal interactions. Course 12: Effective Organisational Reporting Master the art of producing clear, concise, and effective organisational reports. Course 13: Time Management Skills Maximise productivity by mastering the skill of managing time effectively and setting priorities. Course 14: Effective Communication Training Level-3 Elevate your communication skills, ensuring clarity, empathy, and assertiveness in interactions. Course 15: Project Management: Six Sigma Introduce yourself to Six Sigma methodology, optimising processes for improved project outcomes. Course 16: Travel Blogger Dive into the digital realm of travel, crafting engaging content and captivating travel stories. Accreditation: All of our courses included in thisTravel & Tourism Management Career Track Diploma are fully CPDQS accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification: Once you've successfully completed the courses in this bundle, you will immediately be sent digital certificates for each course. CPD 65 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Travel & Tourism Management Career Track Diploma will benefit the following professionals in the Travel and Tourism field, whether you are an aspiring professional or holding an experienced role in the sector. Aspiring travel consultants or agents. Individuals keen on hospitality management roles. Those considering a career in event management. Enthusiasts looking to delve into travel blogging. Individuals aiming to strengthen leadership abilities. Professionals seeking improved organisational skills. Graduates exploring diverse sectors within tourism. Career switchers intrigued by travel & tourism industry. Requirements There are no formal requirements for this Travel & Tourism Management Career Track Diploma to be enrolled. Career path This Travel & Tourism Management Career Track Diploma will help you understand the fundamental knowledge required in the following career paths - Travel Consultant Hospitality Manager Event Coordinator Travel Blogger Tourism Promotion Officer Transport & Logistics Coordinator. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.
Do you sometimes wonder what makes some people such great communicators? Like them, do you want to become a master communicator? Do you want to learn how to overcome the communication challenges impacting your success? If yes, then enrol in this course now and master the art of communication. Communication is the key to financial wealth, loving relationships, and all good things in life. It is the area of human behaviour which is most talked about and less understood. Effective communication is hardly taught and even more rarely learned in our society. What follows is an outline of a few of the many keys to mastering the art of communication. Superior communication skills are unquestionably essential to living a life by your design. This course aims to help you to improve your communication skills massively. It will teach you how to interact with people in the world of business and ultimately achieve success. You learn how to draw and keep audience attention, both verbally and non-verbally. Your body will end up becoming a powerful weapon, enabling you to captivate and fascinate the audience and your interlocutors. Course Highlights Certified Professional Diploma in Public Speaking is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Professional Diploma in Public Speaking into 10 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 9 hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Professional Diploma in Public Speaking Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Professional Diploma in Public Speaking is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Professional Diploma in Public Speaking is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Techniques To Be A Spontaneous Speaker 01:00:00 Knowledge Is Power - So Enrich Your Knowledge 01:00:00 Remarkable Tips To Introduce Yourself 01:00:00 Simple Strategies That Promote Conversations 01:00:00 Speaking From The Heart 01:00:00 Learn To Be A Good Listener First 00:30:00 Stop Bragging About Yourself 01:00:00 Easy Way To Start A Conversation 01:00:00 Handle Criticism Smartly 01:00:00 Asking For What You Want 00:30:00 Mock Exam Final Exam
24-Hour Flash Sale! Prices Reduced Like Never Before!! Efficient office management plays a crucial role in building a successful organisation. With the UK's business sector continuously expanding with over 6 million private sector businesses, there's a growing demand for skilled professionals capable of steering office operations towards excellence. The "Office Management Bundle" is a comprehensive suite of courses designed to equip aspiring and current office managers with the essential skills required for effective administration, team leadership, and enhanced workplace productivity. Learn office management from foundational administrative duties to advanced team leadership strategies. Participants will have a chance to get into Secretarial Training, mastering the art of Minute-taking and Document Control, ensuring seamless information flow within an organisation. The course also tackles critical areas such as Employment Law, Sexual Harassment training for managers, and proficiency in Microsoft Office, essential for today's digital office environment. Additionally, courses on Workplace Productivity, Business Communication, and Decision-making and Critical Thinking Training are included to round out a manager's skill set. This Office Management Bundle Contains 11 of Our Premium Courses for One Discounted Price: Course 01: Office Management Course 02: Secretarial Training Course 03: Team Management Course 04: Minute Taking Course 05: Document Control Course 06: Employment Law Course 07: Sexual Harassment in the Workplace Training for Managers and Supervisors (SHWT) Course 08: Microsoft Office Course 09: Workplace Productivity Course Course 10: Essentials Communication for Business Course 11: Decision Making and Critical Thinking Training The "Office Management Bundle" offers a golden opportunity for individuals looking to advance their careers in office administration or for those seeking to refine their management skills. By completing this training, you'll be well-prepared to navigate the complexities of office management, contribute to a positive workplace culture, and drive your organisation towards its goals. Enrol now and embrace this chance to become a pivotal part of your company's success story! Learning Outcomes of this Bundle: Master essential office management and secretarial skills. Lead teams effectively and foster a collaborative work environment. Navigate legal frameworks in employment and handle workplace harassment. Utilise Microsoft Office tools to enhance office productivity. Communicate effectively in a business setting. Apply decision-making and critical thinking in managerial roles. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Office Management Module 01: Personal Assistant Module 02: Admin Support Module 03: Organisational Skills Module 04: Telephone Etiquette Module 05: Business Writing Module 06: Time Management Module 07: Body Language and Effective Communication Module 08: Meeting Management Course 02: Secretarial Training Module 01: Admin Support Module 02: Administrative Management Module 03: Organisational Skills Module 04: Telephone Etiquette Module 05: Business Writing Module 06: Time Management Module 07: Body Language and Effective Communication Module 08: Meeting Management Module 09: Excel Basics Module 10: PowerPoint Basic Course 03: Team Management Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring office managers Current administrators Team leaders Secretaries HR professionals Supervisors Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Office Manager - £25,000 to £35,000 Executive Assistant - £30,000 to £40,000 HR Manager - £35,000 to £50,000 Team Leader - £24,000 to £30,000 Productivity Coach - £30,000 to £45,000 Legal Advisor - £40,000 to £55,000 Certificates CPD Accredited Certificate Digital certificate - Included Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD . CPD Accredited Certificate Hard copy certificate - Included Upon passing the Bundle, you need to order to receive a Hard copy Certificate for each of the courses inside this bundle. If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now No doubt about it - natural writing skills are a big part of making it a successful copywriter. However, copywriting is as much about science as it is about art. You need to learn proven formulas that compel, convince and convert customers. You have to know how to use psychological techniques to dig deep into your audience's desires. Also, you need to discover how to perfectly blend these techniques with your natural writing skills. The problem is the world of copywriting can be a complex and murky one if you haven't a clue where to start. Luckily, you have a course for you that will meet all your requirements. Learn the secret of writing compelling copy from this comprehensive Advanced Diploma in Copywriting. This is a completely online course perfect for any individual who wants to be a successful copywriter. You will learn the key techniques to sharpen your copywriting skills in less than an hour, key secrets to writing compelling sales copies, key secrets to divert readers to take action, techniques to speed up the writing process and much more. By the end of this course, you will gain professional skill and proficiency in copywriting and will be able to write compelling sales copy for the business. BE A CONFIDENT, CLIENT-WINNING COPYWRITER IN A SHORT TIME. WITH RECIPES, FORMULAS, AND FEEDBACK FROM APEX LEARNING. Along with this Copywriting Bundle, you will get an original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel, and clothes, etc. Benefits you'll get choosing Apex Learning for this Course: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home Courses are included with this Bundle? Course 1: Advanced Diploma in Copywriting Course 2: Contract Manager Diploma Course 3: Proofreading Hacks Course 4: Creative Writing Training Program for Writers Course 5: Screenwriting & Script Writing - Level 5 Course 6: Improve English Spelling, Punctuation, Grammar and Pronunciation Course 7: Writing Short Story Training Course 8: Sales: Psychology of Customers Course 9: MS Word Diploma Course 10: Digital Marketing and Advertising Level 3 Course 11: Effective Communication Skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) All successful companies need original and striking words emblazoned on their websites and advertisements. With training from this course, you will be more than capable of delivering that to them and forge ahead in this dynamic marketing sector. It will coach you to utilise SEO and provide 'eye-catching' content to attract consumers and clients. Gain the 'write stuff'. Become a gifted commercial writer and provide valued content for some of the country's most successful companies. Curriculum Course 1: Advanced Diploma in Copywriting Module 1: Introduction Module 2: Basics Module 3: Eye-Catching Headlines Module 4: Attention-Grabbing Advertisements Module 5: Essential Skills Module 6: Online Copywriting Module 7: Press Related Copywriting Module 8: Print Media Module 9: Mainstream Media Module 10: Other Media Module 11: How to Write Better Copy Module 12: Final Tips Course 2: Contract Manager Diploma Module 01: Introduction to Contract Management Module 02: Classification of Contracts Module 03: Contract Lifecycle - Understanding The Stages Module 04: Principles of English Contract Law Module 05: Contract Management Plan & Efficiency Module 06: Contract Manager's Roles, Responsibilities & Career Opportunities Module 07: Risks, Disputes & Supplier Relation In Contract Management Module 08: Negotiation, Variation & Changes in Contract Management Module 09: Contract Management Process Evaluation & KPI Module 10: Contract Review, Challenges and Future Course 3: Proofreading Hacks Module 01: Introduction Module 02: What's At Stake Module 03: Test Yourself Module 04: When to Proofread Module 05: The Top 5 Proofreading Methods Module 06: Tools That Help or Hinder Proofreading Module 07: Proofreading Trouble Spots Module 08: Special Proofreading Situations Module 09: Now Practice: Part One Module 10: Now Practice: Part Two Module 11: Conclusion Course 4: Creative Writing Training Program for Writers Writing Storybooks For Children Introduction Coming Up With Ideas The Mechanics of Writing Important Technical Issues Types of Children's Books Advanced Fiction Techniques Conclusion Short Stories Introduction Foreword Part One: Mindset Part Two: The Basics Part Three: Construction Time And Much More Creative Writing Fiction Horror Novel Thriller Course 5: Screenwriting & Script Writing - Level 5 Module 01: Introduction to Screenwriting Module 02: Motivation & Ideas Module 03: Research & Development Module 04: Genre Module 05: Story & Plot Module 06: Character & Dialogue Module 07: Structure & Format Module 08: Synopses, Outlines & Treatments Module 09: Drafts Module 10: Marketing Module 11: Troubleshooting Module 12: Glossary Module 13: Screenwriting and British Film Industry Module 14: Agreements Module 15: How Much Do UK Screenwriters Earn? Module 16: Greatest British Screenwriters of All Time Course 6: Improve English Spelling, Punctuation, Grammar and Pronunciation Spelling, Punctuation, Grammar & Pronunciation Introduction to the Course Basics of Grammar The Basics of Sentence Structure of Sentence Question Punctuation & Capitalisation Spelling Common Mistakes & Ways to Improve Pronunciation & Accent Introduction Where to place a stress in a world Words whose meaning changes depending on the stress Vowel Sounds Schwa Vowels before R Digraphs Pronouncing the letter R The two "TH" sounds Recap Course 7: Writing Short Story Training Introduction Foreword Part One: Mindset Part Two: The Basics Part Three: Construction Time Introduction to Scrivener Part Four: Writing Your Story Part Five: Submitting Your Work 6 Lectures Course 8: Sales: Psychology of Customers Introduction Introducing A.S.K - concentrating on 'A' for ATTRACT. Section 3 The 'S' of A.S.K. - SERVING Section 4 The K of A.S.K Section 5 ...And lastly... Course 9: MS Word Diploma Getting Started with Word Formatting Text and Paragraphs Working More Efficiently Managing Lists Adding Tables Inserting Graphic Objects Controlling Page Appearance Preparing to Publish a Document Course 10: Digital Marketing and Advertising Level 3 Introduction General Tips & Tricks Series SEO (Search Engine Optimisation) YouTube Google Adwords Google Analytics Email Marketing Linkedin Twitter Facebook Instagram Mobile App Course 11: Effective Communication Skills Introduction To Communication - Goals & Benefits Key Principles Of Communication We are Always Communicating Fundamentals Of Communication - Part 1 Fundamentals Of Communication - Part 2 Great Communication Tips - Part 1 Great Communication Tips - Part 2 Self-Talk & Powerful Language Miscommunication Still MORE Great Tips! Part 1 Still MORE Great Tips! Part 2 Still MORE Great Tips! Part 3 Final Thoughts and Suggestions PROMO Communication (BEST) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Copywriting (Copy). It is available to all students, of all academic backgrounds. Requirements Our Copywriting (Copy) is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. Career path Copywriting (Copy) Bundle would be beneficial for any related profession or industry such as: Newspaper editor Copywriter Publishing Proofreading business Reporter English teacher Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Advanced Diploma in Copywriting) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The de.livery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost
Grateful Leadership™ - Using the Power of Acknowledgment® to Engage All Your People and Achieve Superior Results (On-Demand) Grateful Leaders can tap into the power of personal commitment and dedication by acknowledging people in an authentic and heartfelt manner. Those leaders who model true acknowledgment behavior will inspire others to do the same and to want to dramatically increase their levels of contribution to the organization, making the power of acknowledgment transformational. What you will Learn You'll learn how to: Understand and develop the capability to act upon the need for Grateful Leadership to create a culture of appreciation in the workplace Understand the potentially huge benefits of Grateful Leadership in the workplace Overcome the barriers to using acknowledgment Demonstrate the language and subtleties of authentic and heartfelt acknowledgement behavior Describe the Seven Principles of Acknowledgment for 'High-Interest Benefits' in the context of participant's personal leadership style Describe how to coach teams, managers, and other corporate stakeholders in using Grateful Leadership to produce breakthrough results Getting Started Introductions Course goals and objectives Introspection on the practice of Grateful Leadership The Workforce Engagement Sustainability Challenge Employees who are engaged, not engaged, and actively disengaged The costs of non-engagement Meeting the workforce engagement challenge Acknowledgment, Engagement, and Leadership Acknowledgment and its benefits Recognition versus acknowledgment 'Challenging people' case study Blanchard, Covey, Keith (Servant Leadership): how acknowledgment fits into these leadership models Leadership and acknowledgment The 5 C's - Consciousness, Courage, Choice, Communication, Commitment Employing the Power of Acknowledgment Overcoming barriers to acknowledgment The Seven High-Interest Benefits Principles of Acknowledgment Exploring the acknowledgment process Applying the Principles of Acknowledgment within the Context of Your Personal Leadership Style Case study The ROI of Grateful Leadership Creating your Grateful Leadership Personal Action Plan™ Creating a Vision Statement for your organization that incorporates Grateful Leadership into your corporate culture The 360° Grateful Leadership Competency Assessment
If you're passionate about helping others and making a positive impact on people's lives, a career in nursing or occupational therapy might be the perfect fit for you. That's why we've created our comprehensive bundle, Nursing, Clinical Observations with Occupational Therapy. Featuring a wide range of courses designed to provide learners with the knowledge and skills needed to excel in these fields, our bundle covers everything from Nursing Assistant Complete Training Diploma to Health and Social Care, Clinical Observations Skills, and Medication Administration Level 4. By the end of our courses, learners will have a thorough understanding of essential topics related to nursing and occupational therapy, making them highly desirable candidates for jobs in the industry. Don't miss out on this opportunity to make a positive impact on people's lives and launch a rewarding career in the healthcare industry. Sign up for our bundle today and start on the path to success! Remember, the best time to start is now, so take the first step towards your dream career today. This Nursing, Clinical Observations with Occupational Therapy for Beginners Bundle Consists of the following Premium courses Course 01: Nursing Assistant Complete Training Diploma Course 02: Health and Social Care Course 03: Medical Law Course 04: Clinical Observations Skills Course 05: Occupational Therapy Course 06: Medical Receptionist: Responsibilities and Skills Course 07: Immunisation Nurse Course 08: Medication Administration Level 4 Course 09: Phlebotomy Diploma Course 10: Medical Transcription Course 11: Consent in Healthcare Course 12: Human Anatomy and Physiology Course 13: GDPR in Healthcare Course 14: Palliative and End of Life Care Training- Level 5 Learning Outcomes of Nursing, Clinical Observations with Occupational Therapy: Develop a thorough understanding of nursing practices and principles. Learn the skills and knowledge needed to provide effective clinical observations and assessments. Understand the principles of medical law and ethics. Develop expertise in medication administration and phlebotomy. Learn the skills needed to provide effective medical transcription. Develop essential communication and interpersonal skills needed to excel in the healthcare industry. So enrol now in this Nursing, Clinical Observations with Occupational Therapy bundle to advance your career! Nursing, Clinical Observations with Occupational Therapy Our comprehensive bundle, Nursing, Clinical Observations with Occupational Therapy, provides learners with a thorough education related to the healthcare industry. With courses covering everything from nursing practices and principles to clinical observations, medical law, and medication administration, our bundle is the perfect investment for anyone looking to launch a career in this field. In addition to technical knowledge related to nursing and occupational therapy, our Nursing, Clinical Observations with Occupational Therapy courses also cover essential communication and interpersonal skills, making learners highly desirable candidates for jobs in the industry. By the end of our courses, learners will have the skills and knowledge needed to provide effective care and make a positive impact on people's lives. Course Curriculum: Nursing Assistant Diploma (Online) Introduction Nursing Level 4 Diploma Working in Different Healthcare Settings Understanding legal, professional standards of practice and ethical aspects of health care Effective Communication Health and Safety Hygiene Infection Control Asepsis Medication Administration Adult Care in Different Life Stages Understanding Immune System Rest and Sleep Management Mobility and Immobility Issues of Patients Pain Management for Nurses Nutrition Fluid and Electrolyte Balance Assisting with Elimination Oxygenation CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Nursing, Clinical Observations with Occupational Therapy Individuals interested in launching a career in the healthcare industry. Existing healthcare professionals looking to enhance their skills and knowledge. Caregivers and family members looking to provide better care to loved ones. Requirements Nursing, Clinical Observations with Occupational Therapy This Nursing, Clinical Observations with Occupational Therapy has been designed to be fully compatible with tablets and smartphones. Career path Nursing, Clinical Observations with Occupational Therapy This Nursing, Clinical Observations with Occupational Therapy course will set you up for success in a variety of career paths, such as: Registered Nurse Occupational Therapist Healthcare Administrator Medical Transcriptionist Phlebotomist Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - £10 You will get the Hard Copy certificate for the Crochet for Beginners course absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.