10276 Communication courses in Formby delivered Online

Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Network Video Engineer Voice/UC/Collaboration/Communications Engineer Collaboration Tools Engineer Collaboration Sales/Systems Engineer Overview Cisco Meeting Server Overview Cisco Meeting Server Deployment Cisco Meeting Server User Licensing Cisco Meeting Server Configuration Cisco Meeting Server Configuration with Cisco Unified Communication Manager (CUCM) Cisco Meeting Server Integration VCS/Expressway Cisco Meeting Server Integration with TMS Cisco Meeting Server Configuration with Lync/Skype for Business Cisco Meeting Server Recording and Streaming Cisco Meeting Manager (CMM) Deployment Cisco Meeting Server WebRTC using Expressway Proxy Cisco Meeting Server Customization Cisco Meeting Server Troubleshooting In this course, students will install and configure a Cisco Meeting Server version 2.x. Students will configure a multimode CMS Cluster and implement all the different components of a clustered solution. Student will also integrate CMS with Unified Communications Manager and VCS/Expressway. Students will also integrate Recording and Skype/Lync. Students will use the TMS and new Cisco Meeting Manager Schedule and monitor CMS. Cisco Meeting Server Overview What is Cisco Meeting Server Cisco Meeting Server Benefits Cisco Meeting Server vs Telepresence Server vs MCU Cisco Meeting Server Functions? Cisco Meeting Server Components Cisco Meeting Server Call Bridge Cisco Meeting Server Web Bridge Cisco Meeting Server Turn Server Cisco Meeting Server XMPP Server Cisco Meeting Server Database Cisco Meeting Server Scalability On-premises and Cloud Conferencing API Integration Cisco Meeting Server Deployment MMP CLI Cisco Meeting Server Prerequisites Cisco Meeting Server 2000 Deployments Installing the server Configuring the Fabric Interconnect modules Configuring the Cisco Meeting Server 2000 through the MMP Checking the installed software Configuring the Web Admin Interface Applying a License File Cisco Meeting Server 1000/VM Deployments Installing CMM via VMware Configuring VMware Network Management Configuring the VMware Instance using vSphere client Retrieving and activating VMware Licenses Accessing the Cisco Meeting Server 1000 Console Installing CMM via Hyper-V Single combined server deployment Single Split Server Deployment Deploying a Core Server Deploying an Edge Server Certificate Guidelines for Single Split Server Deployment Scalable and Resilient Server Deployments Cisco Meeting Server User Licensing Obtaining and Entering a License File Cisco Meeting Server Licenses Cisco User Licenses Personal Multiparty Plus Licensing Shared Multiparty Plus Licensing Cisco Meeting Server Capacity Units XMPP Licensing for Cisco Meeting Apps Cisco Meeting Server Capacity Units Cisco Meeting Server Configuration Transferring the License File to the Cisco Meeting Sever Creating a Cisco Meeting Server Administrator Account Setting up the Network Interface for IPv4 Adding additional Network Interfaces Configuring the Web Admin Interface Creating the certificate for the Web Admin Interface Configuring the Web Admin Interface for HTTS Access Configuring the Web Bridge Configuring the TURN server Configuring the Databases Deploying Web Bridges Deploying multiple Web Bridges Setting up the Web Bridges? certificates Setting up the Web Bridges via the API Web Bridge call flow Cisco Meeting App and WebRTC Client Enabling HTTP redirect and the Web Bridge Deploying the TURN Servers Dial plan configuration ? Overview Dial plan rules for incoming calls and outbound calls Outbound Dial Plan Rules Inbound Dial Plan Rules Forwarding Dial Plan Rules Dial plan configuration?SIP endpoints Cisco Meeting Server (CMS) Configuration with Cisco Unified Communication Manager (CUCM) CUCM and CMS Integration Setting up Escalated ad hoc calls Configuring the Meeting Server Setup Incoming Dial Plan Setup Administrator Account with API Permission Adding the Cisco Meeting Server as a Conference Bridge Creating a Media Resource Group Creating a Media Resource List Adding the Media Resource Group to a Device Pool or Device Setting up Scheduled and Rendezvous Calls Configure Outbound Dial Plan Dial Plan Configuring Cisco Unified Communications Server Configure Route Groups Configure Route Lists Configure Route Pattern Support for Active Control Participant List Indicators Selecting Layout Limitations Overview of ActiveControl and the iX protocol CUCM 8.x and earlier Third-party networks VCS-centric deployments Load Balancing Calls Configuring Call Bridges for Load Balancing Incoming Calls Creating Call Bridge Groups Enabling Load Balancing Fine Tuning Load Balancing Enable Load Balancing of Outbound SIP Calls Setup Outbound Dial Plan Rule for Load Balancing SIP Calls Supply the Call Bridge Group or Specific Call Bridge to Use for Outbound SIP Calls Cisco Meeting Server Integration VCS/Expressway Gateway Configuration Call Testing Inbound call from an endpoint registered to a VCS/Expressway Outbound call to an endpoint registered to a VCS/Expressway Calling non Cisco Meeting App users from H.323 endpoint Troubleshooting Cisco Meeting Server Integration with TMS TMS Integration Cisco Meeting Server Configuration with Lync/Skype for Business Configuring Cisco Meeting Server with SKYPE Dial plan configuration ? integrating Lync/Skype for Business Lync clients dialing into a call on clustered Meeting Servers Integrating SIP endpoints and Lync clients Adding calls between Lync clients and SIP video endpoints Lync Front End server configuration VCS configuration Meeting Server configuration Integrating Cisco Meeting App with SIP and Lync clients Integrating Lync using Lync Edge service Controlling the bandwidth for sharing content on Microsoft Lync and Skype for Business calls Direct Lync federation Calling into scheduled Lync meetings directly and via IVR Office 365 Dual Homed Experience with OBTP Scheduling Cisco Meeting Server Recording and Streaming Recording Meetings Recorder licensing Recording with Vbrick Prerequisites for the Meeting Server Configuring the Meeting Server to work with Vbrick Steps to configuring the Streamer Deploying streaming Streamer licensing Recording meetings Cisco Meeting Manager (CMM) Deployment Deploy Cisco Meeting Manager Cisco Meeting Manager Meetings Navigation List Meetings Edit Meetings Layout Recording Streaming Participants Find meetings Find participants Change layout for all participants in a meeting Start and stop recording Start and stop streaming Add participants Change layout for an individual participant Turn audio or video on or off View participant details Call statistics Cisco Meeting Server WebRTC using Expressway Proxy Configure Cisco Meeting Server for WebRTC Proxy Configure Cisco Expressway C Configure Turn on Cisco Expressway E Cisco Meeting Server Customization WebRTC App Customization Call Customization IVR Message Customization SIP/LYNC Call Message Customization Invitation Customization Cisco Meeting Server Troubleshooting Troubleshooting Cisco Meeting Server Connectivity Troubleshooting Web Bridge connectivity Troubleshooting Call Server issues Troubleshooting Conferencing issues

Building A Better Future Starts With Laying Strong Foundations | QLS Endorsed 5-in-1 Career Guided Program

Developing a solid foundation in Greek grammar will help you create your own sentences correctly and will also make it easier to improve your communication skills in both spoken and written Greek. So this course has been designed to help you steadily advance with the Greek language. Here, on the Greek Online School Learning Management System (LMS) you will find all the grammar phenomena that you need to know for the A2 Level (basic knowledge) in Greek, the language that influenced all European languages.

Description: The series CompTIA A+ 900 Certification - Complete Video Course provides an extensive lesson about CompTIA A+ 900 Certification. A+ Certification is one of the leading certificates in the computer industry. It certifies the competency of PC Service Specialists. Sponsored by CompTIA - the Computing Technology Industry Association, and tests, the course is administered by Pearson VUE. The course includes more than 50 lessons related to the Computer industry. The course starts by describing firmware and BIOS configuration options. After that, the course will teach you about the motherboard basics including motherboard sizes, form factors, and AMD CPU socket types. The course also includes topics such as Expansion slots, RAM types and features, install and configure PC expansion cards, install and configure storage device, CPU's and cooling methods and PC connection interfaces. The course will also focus on power supplies, PC connectors, printing technologies, networking tools, etc. In short, the course provides all the necessary information about computer hardware and operating system. Assessment & Certification To achieve a formal qualification, you are required to book an official exam separately with the relevant awarding bodies. However, you will be able to order a course completion CPD Certificate by paying an additional fee. Hardcopy Certificate by post - £19 Soft copy PDF via email - £10 Requirements Our CompTIA A+ 900 Certification - Complete Video Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Configuring BIOS Firmware FREE 00:07:00 BIOS Configuration Options 00:25:00 Motherboards Motherboard Sizes Form Factors 00:14:00 The Motherboard 00:12:00 AMD CPU Socket Types 00:11:00 Expansion Slots Expansion Cards 00:13:00 Bus Speeds 00:28:00 RAM Types and Features Memory 00:06:00 Types of RAM 00:07:00 Install and Configure PC Expansion Cards Ports 00:11:00 SCSI Connections 00:14:00 Audio Video Connections 00:26:00 Install and Configure Storage Devices Storage Devices 00:17:00 Hard Drives 00:17:00 Media Capacity 00:21:00 CPU's and Cooling Methods CPU Types and Characteristics 00:14:00 PC Connection Interfaces Physical Connections USB 00:11:00 Physical Connections VGA 00:11:00 Wireless Connections Bluetooth 00:06:00 Power Supplies Power Supply Specifications 00:16:00 Custom Computer Specifications What is a Standard Client 00:13:00 Audio Video Editing Workstations 00:08:00 Installing Displays Display Device Types 00:20:00 Backlighting 00:12:00 PC Connectors DVI to HDMI 00:13:00 Installing Peripheral Standard Input Device Types 00:16:00 Expansion Card Types 00:11:00 Multimedia Devices 00:11:00 Installing Multifunction Devices and SOHO Networks SOHO Networks 00:17:00 WPS 00:16:00 Encryption 00:14:00 Printer Technologies Printers 00:02:00 Printer Technologies Topic B Inkjet Printers 00:13:00 Printer Maintenance Technical Printer Components 00:09:00 Local and Network-Based Printers 00:22:00 Networking Network Interface Card Characteristics 00:20:00 Fiber Optic Cables 00:14:00 Properties and Characteristics of TCP/IP TCP IP 00:14:00 IP Address Classes 00:14:00 Addressing Schemes 00:17:00 TCP vs. UDP Ports 00:09:00 LDAP 00:04:00 Wi-Fi Networking Standards and Encryption Types Standards 00:03:00 Install and Configure SOHO Wireless/Wired Router Setting up your Router 00:10:00 Define Appropriate NAT Policies 00:16:00 Architecture and Internet Connection Types LANs 00:08:00 Network Topologies 00:11:00 ISPs 00:06:00 Networking Tools Cable Testers 00:13:00 Laptop Hardware Components Laptops 00:09:00 Laptop Expansion Options 00:10:00 Auto-Switching and Fixed Input Power Supplies 00:09:00 Mobile Devices What is Mobile Technology 00:09:00 Mobile Device Features 00:09:00 Bluetooth Configuration Method 00:08:00 Mobile Device Ports and Accessories Mobile Device Connection Types 00:10:00 Troubleshooting Mobile Devices 00:11:00 Troubleshooting Theory Troubleshooting Theory 00:16:00 Boot to Incorrect Device 00:16:00 PC Indicator Lights 00:10:00 Repair vs. Replace 00:10:00 Troubleshooting RAID Arrays and Hard Drives Drive and Array Troubleshooting Tools 00:06:00 Common RAID Array Issues 00:17:00 Troubleshooting Video Common Video and Display Issues 00:01:00 Troubleshooting Network Issues Common Network Issues 00:12:00 Troubleshooting Printers Common Printer Troubleshooting Tools 00:14:00 Windows Operating Systems Microsoft Windows 00:12:00 Microsoft Windows Features 00:17:00 Other Operating Systems 00:15:00 Installation Types 00:14:00 Customizing System Options 00:19:00 Command Line Tools The Command Prompt 00:12:00 Microsoft Operating System Features and Tools Administrative Tools 00:41:00 Task Manager 00:28:00 Memory Diagnostic Tool 00:46:00 Control Panel Utilities The Control Panel 00:11:00 Internet Options 00:10:00 Types of User Accounts 00:11:00 Computer My Computer 00:13:00 Permissions 00:31:00 System 00:10:00 Windows Networking on Client Desktops Workgroups 00:20:00 Network Connection Types 00:18:00 Preventative Maintenance Data Backup and Restoration 00:11:00 Scheduling Tasks 00:26:00 Features and Functionality of the Mac OS and Linux Operating Systems Patch Management in Mac OS X and Linux 00:09:00 Screen Sharing 00:06:00 Mac OS Multitouch Gestures - Touchscreen 00:09:00 Client Side Virtualization What is Virtualization 00:08:00 Virtual Desktop Infrastructure 00:12:00 Cloud-based Concepts SaaS (Software as Service) 00:09:00 Network Host Properties Server Roles 00:12:00 Mobile Operating Systems Open Source Software 00:03:00 Mobile Device Network and E-mail Mobile Device Hotspot 00:10:00 Security Malware 00:09:00 Social Engineering 00:13:00 Prevention Methods Physical Security 00:14:00 Hard Drive Sanitation 00:14:00 User Education 00:26:00 Windows Security Settings Users and Groups 00:11:00 Security Best Practices Password Best Practices 00:04:00 Securing Mobile Devices Locks 00:07:00 Troubleshooting Common PC Tools Operating System Troubleshooting Tools 00:12:00 Application Errors 00:16:00 Common Network Issues 00:12:00 Common Security Issues 00:10:00 Common PC Security Issues Browser Issues 00:06:00 Common Mobile Operating Systems Troubleshooting Dim Display 00:09:00 No Sound from Speakers 00:07:00 Common Safety Practices Static Electricity 00:14:00 Electrical Hazards 00:12:00 General Power Issues 00:10:00 Hazardous Material Disposal Procedures 00:07:00 Maintenance Tools and Techniques Professional Conduct 00:11:00 Types of Hardware Toolkits 00:11:00 Hard Drive Self-Tests 00:05:00 Computer Component Maintenance Techniques 00:10:00 Privacy and Licensing Concepts Incident Response 00:08:00 Proper Communication and Professionalism 00:07:00 Set Expectations 00:06:00 Mock Exam Mock Exam- CompTIA A+ 900 Certification - Complete Video Course 00:20:00 Final Exam Final Exam- CompTIA A+ 900 Certification - Complete Video Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means: In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time. In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone. This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes: Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion Greater confidence, consistency and professionalism throughout the business development process Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions How to build value at all points in the customer's buying process through your knowledge, skills and structured approach Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity Overcome and avoid price-based objections, buying criteria and negotiation 1 Introduction and key principles of value-based selling Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles The main principles of value-based selling and how they benefit you and the customer How value-based selling differs from 'transactional' or 'price-based' selling The stages of the customer's buying cycle - how to identify and work through strategies for each stage The concept of structured and set-piece selling and proposing Presentation by participants: Personal sales improvement goals 2 Value-based selling strategies and skills What is value? How can one move away from a price-led agenda? How to survive and resist price pressure - six techniques A review of key competencies and skills needed for a value-based approach Strategies, case studies and examples with discussion and review Defining your initial value proposition and comparative advantage How best to established the right level of trust, rapport and credibility Planning and practice session: Strategy - mapping a value-based sales process. 3 Connecting skills Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call How to structure an effective first time sales call or meeting - the subtle differences that are important to master How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed Planning and practice session: Connecting - first meeting with a new contact 4 Consulting - building, developing and influencing client needs Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions 'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively Planning and practice session: Questioning skills 5 Convincing - presentation and persuading skills practice Substance and style - selecting the right tone and content to engage and enthuse your prospect Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition - by being convincing, compelling and credible when you present Professional and effective presentation skills - with personal coaching and practice sessions The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time Planning and practice session: Role-play in presenting your solution 6 Commitment Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia) Key negotiation skills around the closing process - getting to 'yes' Planning and practice session: Role-play in closing and negotiation skills 7 Assessed role-play - Final practice session Live role-plays There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course. Performance assessment - 'Dragon's Pitch' The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop. 8 Workshop summary and close Personal action plan and learning summary

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Speech & Language Therapy: Speech & Language Therapy Course Online This exclusive Speech & Language Therapy: Speech & Language Therapy Course provides learners with a comprehensive overview of the role of a Speech and Language Therapist, equipping you with the essential skills to advance your career. It includes speech science, speech anatomy, and the characteristics of speech in detail. This Speech & Language Therapy: Speech & Language Therapy Course will teach you how Speech and Language Therapists help children and adults with speech and language disorders, including swallowing, eating, and drinking issues. It covers the fundamentals of the speech chain model and walks you through the key stages of literacy and language development. This Speech & Language Therapy: Speech & Language Therapy Course includes case studies and practical exercises that will teach you how to assess your clients' needs, set long-term goals, and support them every step of the way to recovery using a variety of communication techniques. In addition, you will gain in-demand professional skills that will help you start your career successfully. Courses you will get: Course 01: Speech & Language Therapy Course 02: Child Protection and Risk Assessment [ Note: Free PDF certificate as soon as completing the Speech & Language Therapy: Speech & Language Therapy Course] Speech & Language Therapy: Speech & Language Therapy Course Online Course Curriculum of Speech & Language Therapy: Speech & Language Therapy Course Module 01: Speech & Language Therapy Module 02: Study of Communication Module 03: Components of Normal Speech, Language & Voice and Communication Disorders Module 04: Eating, Drinking and Swallowing Disorders Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Speech & Language Therapy: Speech & Language Therapy Course. Who is this course for? Speech & Language Therapy: Speech & Language Therapy Course Online This Speech & Language Therapy: Speech & Language Therapy Course is ideal for anyone who wants to: Gain the skills needed to work in the teaching and childcare profession. Improve their speech therapy and language therapy skills. Make a career change and explore new career opportunities. Gain a formal, accredited qualification to improve their career opportunities. Requirements Speech & Language Therapy: Speech & Language Therapy Course Online To enrol in this Speech & Language Therapy: Speech & Language Therapy Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Speech & Language Therapy: Speech & Language Therapy Course. Be energetic and self-motivated to complete our Speech & Language Therapy: Speech & Language Therapy Course. Basic computer Skill is required to complete our Speech Language Therapy Course. If you want to enrol in our Speech & Language Therapy: Speech & Language Therapy Course, you must be at least 15 years old. Career path Speech & Language Therapy: Speech & Language Therapy Course Online Opportunities in this Speech & Language Therapy: Speech & Language Therapy Course field include: SEN Teaching Assistant SEN Teacher Language Tutor

ITIL® 4 Specialist: Create, Deliver and Support: Virtual In-House Training The ITIL® 4 Specialist: Create, Deliver, and Support module is part of the Managing Professional stream for ITIL® 4. Candidates need to pass the related certification exam for working towards the Managing Professional (MP) designation. This course is based on the ITIL® 4 Specialist: Create, Deliver, and Support exam specifications from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, candidates acquire the relevant knowledge required to pass the certification exam. What You Will Learn The learning objectives of the course are based on the following learning outcomes of the ITIL® 4 Specialist: Create, Deliver, and Support exam specification: Understand how to plan and build a service value stream to create, deliver, and support services Know how relevant ITIL® practices contribute to the creation, delivery, and support across the SVS and value streams Know how to create, deliver, and support services Organization and Culture Organizational Structures Team Culture Continuous Improvement Collaborative Culture Customer-Oriented Mindset Positive Communication Effective Teams Capabilities, Roles, and Competencies Workforce Planning Employee Satisfaction Management Results-Based Measuring and Reporting Information Technology to Create, Deliver, and Support Service Integration and Data Sharing Reporting and Advanced Analytics Collaboration and Workflow Robotic Process Automation Artificial Intelligence and Machine Learning CI / CD Information Model Value Stream Anatomy of a Value Stream Designing a Value Stream Value Stream Mapping Value Stream to Create, Deliver, and Support Services Value Stream for Creation of a New Service Value Stream for User Support Value Stream Model for Restoration of a Live Service Prioritize and Manage Work Managing Queues and Backlogs Shift-Left Approach Prioritizing Work Commercial and Sourcing Considerations Build or Buy Sourcing Models Service Integration and Management

Understanding Your Role Working Within the Care Sector

All organisations today operate in an environment of constant and rapid change. Managing this change effectively is often achieved through a portfolio of formal projects. Many organisations today have qualified and experienced project management staff to run their projects. Some organisations today have dedicated functions, staff or processes to support their project management teams. The very largest organisations have in-house Enterprise Programme Offices, or project management specialists in corporate audit or risk functions; or organise 'Red Team Reviews' of a project by other staff with project management experience who are not participating in the reviewed project. But for many mid-size businesses and SMEs - and even some larger organisations - these resources are simply not available. For them, having access to external expertise to assure project management disciplines and to coach project managers can be a major contributor to project success. Such reviews can take place at project initiation; at major stage-gates (especially if significant capital is to be committed at the stage-gate); or at any other time if concerns arise concerning project quality, cost or timescales. And it is for those organisations that we offer the necessary expertise, on an ad hoc basis, in reviewing projects and coaching senior project management staff. A document review and workshop led by one of our consultants can help you assess whether: The strategic goals and priorities for the project are clear and being addressed Governance of the project within the business is defined and being effectively executed Project roles and responsibilities are clear and effective The credibility and robustness of the project plan can be enhanced Performance measures and reporting procedures are effective Critical risks are identified and being managed and contingencies are agreed The roles, responsibilities and capabilities of the key players in the project team are fit for purpose Budgets are realistic and costs being managed effectively Communication and change management activities are effectively planned and being executed At your discretion, you can capture the outcomes from the workshop for yourselves, in terms of identifying opportunities for improvement, or you can have our consultant write a report and make recommendations to you.