10505 Communication courses in Formby delivered Online

The English Courses For Adults Mini Bundle is specially designed to make you job-ready in customer service, education, administration, and any role requiring polished communication. By mastering English literature, English grammar, TEFL, ESOL, and telephone etiquette, you’ll have the confidence and skills employers demand. Don’t let language barriers hold you back—equip yourself to excel and secure that job. Description Effective communication is a gateway to employment in many industries, and this bundle ensures you speak, understand, and engage with professionalism. Covering English literature, English grammar, TEFL, ESOL, and telephone etiquette, the program targets the precise skills employers value in adults transitioning to the workforce or upskilling. Understanding English literature enhances your cultural literacy and critical thinking, which enriches teaching, content creation, and professional conversations. Strong English grammar is essential for clear written and spoken communication, ensuring you avoid misunderstandings in any workplace. TEFL and ESOL qualifications open doors in education and support roles for non-native English speakers. These skills demonstrate your ability to teach and assist learners of English, highly sought in diverse workplace environments. Adding telephone etiquette rounds out the package with skills crucial for frontline communication roles. Knowing how to handle calls professionally is a must-have for customer service, admin, and support roles. With this blend of English literature, English grammar, TEFL, ESOL, and telephone etiquette, you’ll be more employable and ready for workplace success. FAQ Q: Who should enroll in this bundle? Adults seeking jobs or career advancement in teaching, customer service, administration, or any role requiring strong English literature, English grammar, TEFL, ESOL, and telephone etiquette. Q: Will this help me find a job? Yes, employers prioritize candidates with clear communication skills in English literature, English grammar, TEFL, ESOL, and telephone etiquette. Q: Are these skills useful for non-native speakers? Very much so—TEFL, ESOL, and telephone etiquette are designed to support non-native speakers entering English-speaking workplaces. Q: When is the best time to start? Now. Demand for employees with these competencies in English literature, English grammar, TEFL, ESOL, and telephone etiquette is rising fast.

The Interior Designer Mini Bundle is your direct line into professional design employment. Fusing the practical and creative with Interior Design, Architecture, Drawing, Quality Assurance, and Communication Skills, this bundle is crafted to help you land jobs in firms, freelance projects, or consultancy roles where design meets delivery. This is your chance to step into the design world with confidence. Hiring managers are already looking—don’t miss the opportunity to be their next standout candidate. Description Great interior designers don’t just imagine beautiful spaces—they execute them flawlessly. The Interior Designer Mini Bundle targets that dual expectation, combining creative pillars like Interior Design and Drawing with job-critical skills like Architecture, Quality Assurance, and Communication Skills. From studio teams to construction partnerships, employers want designers who speak the language of compliance, can defend their concepts with clarity, and deliver results that meet industry standards. Quality Assurance ensures your designs function as beautifully as they look. Communication Skills ensure those ideas are heard, approved, and implemented. This bundle doesn’t just show you’re creative—it proves you’re employable. In today’s crowded design job market, that makes all the difference. FAQ Q: Who is this bundle designed for? A: Anyone targeting roles in design studios, freelance interiors, staging consultancies, or property firms. Q: Why include Quality Assurance and Communication Skills? A: Because real design roles demand delivery, documentation, and teamwork—not just aesthetics. Q: Can this bundle lead to jobs? A: Yes. It’s structured to reflect the skillsets that employers shortlist immediately. Q: What if I’m new to the field? A: This is an ideal entry point with relevance to both jobseekers and career-changers. Q: Can I do this while working full-time? A: Yes—it's designed to be completed flexibly and at your pace. Q: Will these skills help with freelance or studio jobs? A: Both. Interior Design, Drawing, Architecture, Communication Skills, and Quality Assurance apply across all client types. Q: Is this geared toward UK industry standards? A: Yes—especially useful for those targeting UK-based clients or employers. Q: Will this bundle remain available? A: Not indefinitely. With high demand, places fill quickly—secure yours today.

Conflict management isn’t optional anymore—it’s essential. From startups to multinationals, the ability to de-escalate, reframe, and resolve is what sets strong professionals apart. The Conflict Resolution and Conflict Management Mini Bundle gives you that edge—arming you with practical value that employers across industries are actively searching for. In a job market obsessed with “culture fit” and “team chemistry,” skills like HR, communication skills, psychology, mental health, and even attention to detail via proofreading can make or break your application. If you want to be seen as a competent, reliable hire—someone who brings calm to chaos—this is your golden ticket. Description Workplace harmony is now a business asset. Candidates with strong communication skills, emotional insight from psychology, awareness of mental health, and a structured grasp of HR are becoming invaluable in every department. Combine that with sharp proofreading skills, and you’re not only the person who can solve problems—you’re also the one who prevents them. Whether you’re eyeing positions in corporate HR, client services, editorial teams, healthcare, or education, this bundle gives you career-ready credibility. Why? Because mental health awareness is no longer niche, HR functions are cross-departmental, and employers are actively screening for candidates with strong communication skills and a proven understanding of psychology. This bundle doesn’t just make you prepared—it makes you preferred. FAQ Who is this for? If your role involves dealing with people, teams, clients, or content—this is for you. That includes roles in HR, counseling, editing, teaching, customer support, social work, and more. If communication skills, mental health, psychology, and proofreading are even remotely part of your future job description—this bundle is a must. Why is it job-relevant? Because in modern workplaces, people aren’t hired just for what they know—they’re hired for how they work with others. Skills like communication skills, awareness of mental health, and fluency in HR and psychology are showing up in job listings across every industry. What makes this bundle so practical? Each course is centered on direct job impact. From refining your proofreading abilities to strengthening your understanding of mental health, this isn’t just about theory—it’s about employability.

The Farming Mini Bundle is a gateway to hireability in the ever-expanding agricultural and environmental sectors. Built around core competencies in horticulture, gardening, environment management, communication skills, and people management, this bundle is crafted to meet today’s demands for practical, multidisciplinary talent in farming and green careers. Whether you're eyeing career entry or eyeing promotion, this bundle makes your CV look harvest-ready. Don't get left behind—this bundle plants the seeds of employability. Description The Farming Mini Bundle aligns with key skill demands in UK agriculture, food production, landscaping, and sustainable environment roles. Employers across the farming and horticulture sectors increasingly value holistic skills—those who understand horticulture, excel at gardening, and show initiative in environment management are no longer optional; they’re essential. Communication skills and people management round out this practical mix, proving you’re not only capable of handling the soil, but also the team. Whether you're applying to a landscaping business, farm management role, local council, or NGO, this bundle signals that you’re equipped to handle more than just the plants—you can lead, liaise, and deliver. With so many vying for limited roles, not having these certifications may soon feel like a career drought. Secure your farming future today. FAQ Who should enrol in the Farming Mini Bundle? Anyone interested in horticulture, gardening, environment management, or managing people and communication in outdoor or green sectors. How does this bundle improve my employability? It adds relevant, cross-functional skills—like communication skills and people management—that farming and horticulture roles now demand. Is this bundle valuable for beginners? Absolutely. Whether you're new to gardening or transitioning into environment management, this bundle supports early career moves. Does it benefit those already in the sector? Yes—employers value individuals who can manage both plants and people. Add structure to your experience with recognized certifications. Will I get recognised qualifications? Yes. Each course awards a certificate, making you stand out in horticulture, gardening, and environment management job markets. Why is there urgency to enrol now? Job roles are filling fast. Don’t miss your chance to become job-ready in horticulture, gardening, environment management, communication skills, and people management before someone else does.

Highlights of the Course Course Type: Online Learning Duration: 2 Hours 12 Minutes Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about leadership & management Understand the core competencies and principles of leadership & management Explore the various areas of leadership & management Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert leader Situational Leadership Training Course Master the skills you need to propel your career forward in leadership & management. This course will equip you with the essential knowledge and skillset that will make you a confident leader and take your career to the next level. This comprehensive situational leadership course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this situational leadership course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective leadership & management practice and equip you with the essential skills, confidence and competence to assist you in the leadership & management industry. You'll gain a solid understanding of the core competencies required to drive a successful career in leadership & management. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for leader or for people who are aspiring to specialize in leadership & management. Enroll in this situational leadership course today and take the next step towards your personal and professional goals. Earn industry-recognized credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive situational leadership course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this leadership & management can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This situational leadership course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This situational leadership course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This situational leadership course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Introduction Welcome 00:03:00 Who is this course for? 00:03:00 Why complete Chief Warden Training? 00:02:00 Emergency Plans and Response Procedures Emergency Planning, Identification and Analysis Fire Emergencies 00:07:00 Internal Threats, Visitor Access & Bomb Threats 00:08:00 Suspect Items 00:01:00 Active Shooter 00:06:00 Crowd-related Emergencies 00:09:00 Terrorism 00:07:00 Emergency Control Organisation All things Emergency Control Organisation 00:06:00 Key Considerations for our Emergency Response Procedures Section Introduction and event procedures 00:01:00 Notification, Communication, Control 00:03:00 Emergency Response Equipment and Evacuation 00:05:00 Human Behaviour in Emergency Situations 00:05:00 Lifts and Escalators, Media, People with Disabilities 00:04:00 Personal Affects, Traffic Management, Security, Emergency Colour Codes, Recovery 00:03:00 Chief Warden Skills Leadership 00:10:00 Chief Warden - Who Should we Choose? 00:06:00 How to Improve Situational Awareness 00:06:00 Decision to Return, Tactical Decision Games, Drills & Exercises 00:15:00 Wrap Up Conclusion 00:01:00 Assessment Assessment - Situational Leadership Training 00:10:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00

Our Public Speaking Presentation course concentrates more on teaching the essential skills and information for aspiring professionals. Study in your own time and at your own pace and impress audiences by delivering more powerful, significant presentations. The course structured into Public Speaking and Presentation Skills Training modules with expertly composed online study materials and video lessons, so you learn everything that you need to know to succeed in the long run. This Public Speaking and Presentation Skills Training will furnish you with the knowledge and understanding needed to design, organise and deliver a compelling speaking performance in a variety of environments. The course will also teach you how to increase your communication skills as well as understand and persuade your audience, fascinate them with a flawless presentation, and manage your body language correctly while speaking. Upon completion of the course, your new skills, abilities and credentials will boost your career for life and speak with more confidence, keep people engaged and entertained through the productive use of tone. The Public Speaking and Presentation Skills Training is organised into 4 modules and includes everything you need to become successful in this profession. To make this course more accessible for you, we have designed it for both part-time and full-time students. You can study at your own pace or become an expert in just 1 hours! If you require support, our experienced tutors are always available to help you throughout the comprehensive syllabus of this course and answer all your queries through email. Who is This Public Speaking and Presentation Skills Training for? Public Speaking and Presentation Skills Training is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is designed by industry experts so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is required from this course directly. This is a great opportunity for all student from any academic backgrounds to learn more on this subject. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams. Course design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Content Module 01: Quickly Become an Excellent Speaker and Presenter 2 Lectures Module 02: Concluding the Beginning of Your Public Speaking and Presenting Skills Journey Module 03: Passing the Ultimate Presentation Skills Test Module 04: The Successful Public Speaking and Presentation Skills Path

Bid Writing: Bid Writing Course Online Would you be interested in working as a bid writer? We have created the best Bid Writing: Bid Writing course for you, so you can brush up on the basics and start along the path to becoming an expert. This Bid Writing: Bid Writing course ensures a thorough comprehension of the subject by providing a thorough overview. The Bid Writing Course will teach you how to organize, formulate, and organize your bids. Additionally, the proposal process, client comprehension, and presentation are taught in the Bid Writing: Bid Writing course. It is also beneficial to learn about cost, quality, pricing, and sales through the Bid Writing: Bid Writing Course. Join our Bid Writing: Bid Writing course to further your career and gain a thorough grasp of bid writing. Main Course: Bid Writing Course Free courses included with Bid Writing: Bid Writing Course: Along with Bid Writing Course you will get free Business Writing Course Along with Bid Writing Course you will get free Level 5 Report Writing Special Offers of this Bid Writing: Bid Writing Course: This Bid Writing: Bid Writing Course includes a FREE PDF Certificate. Lifetime access to this Bid Writing: Bid Writing Course Instant access to this Bid Writing: Bid Writing Course 24/7 Support Available to this Bid Writing: Bid Writing Course Bid Writing: Bid Writing Course Online With its thorough review, this Bid Writing: Bid Writing Course guarantees a thorough comprehension of the subject. You will learn how to organize and create the bids through the Bid Writing: Bid Writing Course. The proposal process, customer comprehension, and presentation are more lessons covered in the Bid Writing: Bid Writing Course. Learning about cost, quality, pricing, and sales is also beneficial by taking the bid writing course. Who is this course for? Bid Writing: Bid Writing Course Online Anyone who is interested in Bid Writing: Bid Writing should take the bid writing course. Requirements Bid Writing: Bid Writing Course Online To enrol in this Bid Writing: Bid Writing Course, students must fulfil the following requirements: Bid Writing: Good Command over English language is mandatory to enrol in our Bid Writing Course. Bid Writing: Be energetic and self-motivated to complete our Bid Writing Course. Bid Writing: Basic computer Skill is required to complete our Bid Writing Course. Bid Writing: If you want to enrol in our Bid Writing Course, you must be at least 15 years old. Career path Bid Writing: Bid Writing Course Online After completing the Bid Writing: Bid Writing course, you may be able to pursue interesting job options in a variety of bid writing-related sectors.

This intensive one-day IACCM-approved programme helps participants develop the skills, knowledge and competencies required to plan for and carry out effective negotiations in a range of different environments. By the end of the programme participants will be able to: Understand the basic concepts of negotiation and how it adds value to the organisation Recognise the stages of negotiation and the skills required at each stage Make use of tried-and-tested negotiation planning tools Apply a range of negotiation tools and techniques to support the organisation in obtaining value for money, quality and fit-for-purpose outcomes Set negotiation objectives Appreciate the importance of interpersonal skills in maximising the opportunities for reaching win/win agreements 1 Welcome Introductions Aims and objectives Plan for the day 2 Why negotiate? Understanding the negotiation context Negotiating with suppliers Negotiating with stakeholders 3 Understanding the process The phases of negotiation and what to do in each phase Before During After 4 Planning Appreciating the importance of planning Different approaches Identifying the key variables Setting objectives for each of them Practical negotiation planning exercise 5 Doing The key skills required, Communication Numeracy empathy Applying these skills in a role play: practical exercise 6 Close Review of key learning points Personal action planning

The Healthcare Assistant QLS Endorsed Course offers a thorough insight into the essential roles and responsibilities of healthcare assistants in the healthcare sector. Whether you are new to the field or looking to expand your knowledge, this course will guide you through the key principles that ensure the highest standards of care. From understanding patient needs to supporting clinical staff, the course covers the fundamentals that healthcare assistants must know to provide the best possible care. With QLS endorsement, you can be confident that the content is relevant, reliable, and respected within the industry. Throughout the course, you will explore various aspects of healthcare assistant duties, including patient communication, maintaining confidentiality, and the importance of compassion in caregiving. You’ll also gain a better understanding of the healthcare environment, as well as the protocols involved in assisting patients with daily activities and monitoring their health. By the end of the course, you will be better equipped to support healthcare professionals in delivering effective patient care. Perfect for anyone looking to make a positive difference in healthcare, this course is designed to provide valuable knowledge for your career in the sector. Healthcare Assistant QLS Bundle Includes the following Courses Course 01: Diploma in Healthcare Assistant at QLS Level 5 Course 02: Infection Control for Healthcare Key Features of Healthcare Assistant Eligibility for QLS endorsed certificate upon successful completion of the Healthcare Assistant course Free CPD Accredited Course Fully online, interactive Healthcare Assistant course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Healthcare Assistanttraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the Healthcare Assistant course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This Healthcare Assistant course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your Healthcare Assistant course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the Healthcare Assistant course, learners will be able to order an endorsed certificate, titled: [Diploma in Healthcare Assistant at QLS Level 5], as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Healthcare Assistant basics. Requirements No prior degree or experience is required to enrol in this Healthcare Assistant course. Career path This Healthcare Assistant Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Whether you're just getting started or brushing up on your skills, The Care Certificate Preparation Standards (1 to 15) - QLS Endorsed Course is your go-to route for mastering the essentials of health and social care. This course covers all 15 recognised standards—ranging from duty of care and communication to infection prevention and safeguarding. Designed with clarity and structure in mind, it helps learners feel confident about what really matters in care roles—clear values, sound knowledge, and a strong sense of purpose. Fully online and accessible anytime, this course gives you the flexibility to learn at your own pace. It’s all about helping you understand the key expectations in care settings and get familiar with how each standard fits into daily responsibilities. No fluff. No filler. Just straight-up guidance built to match real expectations in care environments. With the added benefit of QLS endorsement, this learning experience isn’t just informative—it’s credible. The Care Certificate Preparation Standards QLS Bundle Includes the following Courses Course 01: Certificate in Care Certificate Preparation at QLS Level 2 Course 02: Safeguarding Children Level 3 Designated Lead DSL Key Features of The Care Certificate Preparation Standards Eligibility for QLS endorsed certificate upon successful completion of the The Care Certificate Preparation Standards course Free CPD Accredited Course Fully online, interactive The Care Certificate Preparation Standards course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth The Care Certificate Preparation Standardstraining course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. Assessment At the end of the The Care Certificate Preparation Standards course, we will provide assignment and quizzes. For each test, the pass mark will be set to 60%. Accreditation This The Care Certificate Preparation Standards course is QLS - Quality Licence Scheme Endorsed and CPD Certified, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification CPD Certified: Once you've successfully completed your The Care Certificate Preparation Standards course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). QLS Endorsed:After successfully completing the The Care Certificate Preparation Standards course, learners will be able to order an endorsed certificate, titled: [Certificate in Care Certificate Preparation], as proof of their achievement. This certificate of achievement endorsed by the Quality Licence Scheme. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about The Care Certificate Preparation Standards basics. Requirements No prior degree or experience is required to enrol in this The Care Certificate Preparation Standards course. Career path This The Care Certificate Preparation Standards Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.