9963 Communication courses in Cardiff delivered Online

A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This Medical Receptionist and Secretary Diploma course will teach you about the medical secretarial profession and the skills needed to do the job successfully. This course will teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Receptionist and Secretary Diploma course will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing thiscourse, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Medical Receptionist Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. **Courses are included in this Medical Receptionist and Secretary Diploma Course Course 01: Medical Receptionist and Secretary Diploma Course 02: Report Writing Course Course 03: Level 4 Time Management Course ***Others Included of Medical Receptionist and Secretary Diploma Course Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Receptionist and Secretary Diploma Course: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***GIFT Courses: ------------------- ***Report Writing Course*** Module 01: Introduction to Report Writing Module 02: The Basics of Business Report Writing Module 03: The Practical Side of Report Writing (Part-1): Preparation & Planning Module 04: The Practical Side of Report Writing (Part-2): Collecting and Handling Information Module 05: The Practical Side of Report Writing (Part-3): Writing and Revising Report Module 06: The Creative Side of Report Writing (Part -1): A Style Guide to Good Report Writing Module 07: The Creative Side of Report Writing (Part -2): Improving the Presentation of Your Report Module 08: Developing Research Skills Module 09: Developing Creativity & Innovation Module 10: Develop Critical Thinking Skills Module 11: Interpersonal Skill Development ------------------- ***Level 4 Time Management Course*** Module 1: Basics of Time Management Module 2: Prioritise Your Time Module 3: Organise Your Time Module 4: Using Your Time Efficiently Module 5: Time Management in the Workplace Module 6: Time Management For Students Module 7: Time Management Software Module 8: Create a Value-Based Time Management Plan ------------------ Assessment Method After completing each module of the Medical Receptionist and Secretary Diploma, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Receptionist and Secretary Diploma course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Medical Receptionist and Secretary Diploma course is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements There are no specific requirements for this Medical Receptionist and Secretary Diploma course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Medical Receptionist and Secretary Diploma course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Receptionist and Secretary Diploma, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included

Are you wondering why copywriting is important for your home business? Do you want to know how this can affect the status of your business? This Course will answer your concerns about copywriting for your home business. Description:  Copywriting is one of the most profitable yet challenging industries in the world. In this course you will be able to learn if copywriting for a home business is for you. This course will also help you know the importance of copywriting and how you can effectively write with more impact to help you boost your business. Copywriters are well-compensated professionals but to be able to become one; you also need to be capable of putting your valuable time to study and concentrate. This course will help you learn how to write effectively to increase your profit. Who is the course for? Professionals, businessmen, and entrepreneurs who are into copywriting People who have an interest in copywriting Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in Copywriting for Home Business is a useful qualification to possess, and would be beneficial for the following careers: Bloggers Entrepreneurs Home Business Owners Social Media Specialist Social Content Creator. Chapter-1 Introduction 00:30:00 Chapter-2 Why Copywriting? 01:00:00 Chapter-3 Examples Of Powerful Copywriting At Work 01:00:00 Chapter-4 The Key To Effective Copywriting 01:00:00 Chapter-5 The Easiest Way To Capture Leads For Your Home Business 01:00:00 Chapter-6 The Easiest Way To Write Copy For Promo Emails 01:00:00 Chapter-7 The Easiest Way To Write Powerful Blog Posts 01:00:00 Chapter-8 The Fastest Way To Drive Traffic From Social Bookmarks 01:00:00 Chapter-9 The Art Of Writing A Good Press Release 01:00:00 Chapter-10 AdWords -The Art Of Short Text 01:00:00 Chapter-11 The Art Of Writing A Good Affiliate Promo Page 02:00:00 Chapter-12 The Art Of Writing A Good Sales Letter 01:00:00 Chapter-13 Maximising Every Dollar 00:30:00 Chapter-14 Final Thoughts 00:15:00 Mock Exam Mock Exam- Level 2 Certificate in Copywriting for Home Business 00:20:00 Final Exam Final Exam- Level 2 Certificate in Copywriting for Home Business 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The Special Educational Needs Teaching Assistant Diploma is a professional qualification focussed on the practical application of theoretical knowledge. You will gain knowledge of classroom methodologies, communication skills for teaching and how to safeguard children, along with role-specific competencies such as the SEN code of practice, understanding learning difficulties, supporting children on the autistic spectrum, and managing ADHD and dyslexia in the classroom. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. Who is the course for? Educators who want to improve their interactive teaching course. People who have an interest in teaching and studying. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Module 1: Fundamentals of Teaching Understanding the Development of Children and Young Person 01:00:00 Communication and Professional Relationships with Pupils and Family 01:00:00 Safeguarding the Welfare of Children and Young Person 01:00:00 Module 2: Teaching in UK Teaching in the UK 00:10:00 Teachers' Standards in UK 00:10:00 Teachers Pay 00:30:00 The English School System 00:10:00 Evaluation of Schools and Teachers 00:30:00 School Governance 00:15:00 Inclusive Teaching 00:15:00 Module 3: Teacher Training Module 01: Getting Started 00:22:00 Module 02: Understanding Training and Facilitation 00:25:00 Module 03: Gathering Materials 00:12:00 Module 04: Creating a Lesson Plan 00:15:00 Module 05: Choosing Activities 00:15:00 Module 06: Preparing for the Workshop 00:10:00 Module 07: Getting Off on the Right Foot 00:10:00 Module 08: Delivery Tips and Tricks 00:30:00 Module 09: Keeping it Interactive 00:08:00 Module 10: Dealing With Difficult Participants 00:12:00 Module 11: Tackling Tough Topics 00:16:00 Module 12: Wrapping Up 00:12:00 Activities 00:00:00 Module 4: Teaching Methodologies Education - A Group Enterprise 00:20:00 Traits to Develop 00:30:00 Grow the Attention 00:30:00 Learning Good Habits 00:25:00 Importance of Memory 00:30:00 Imagination is Important 00:16:00 Breakdown of Thinking Process 00:30:00 Appreciation - An Aesthetic Emotion 00:20:00 Learning Reflexive Activities 00:35:00 Differing Individuals 01:00:00 Morality Matters 00:30:00 Different Learning Methods 00:15:00 Different Psychological Exercises 00:30:00 Problems, Situations & Solutions 00:20:00 Measuring the Achievements 01:00:00 Module 5: Psychology of Teaching Why Young People Do Not Learn to Study Properly? 00:20:00 The Nature of Study, and Its Principal Factors 00:30:00 Provision for Specific Purposes, as One Factor of Study 00:40:00 The Supplementing of Thought, as a Second Factor of Study 00:15:00 The Organization of Ideas, as a Third Factor in Study 00:30:00 Judging of the Soundness and General Worth of Statements, as a Fourth Factor in Study 00:25:00 Memorizing, as a Fifth Factor in Study 02:00:00 The Using of Ideas, as a Sixth Factor in Study 00:25:00 Provision for a Tentative Rather Than a Fixed Attitude Toward Knowledge, as a Seventh Factor in Study 01:00:00 Provision for Individuality, as an Eighth Factor in Study 00:15:00 Full Meaning of Study: Relation of Study to Children and to the School 00:15:00 Module 6: SEN Teaching Introduction to Special Educational Needs (SEN) 00:05:00 Understand Constructivism in the Classroom and know your role as a teacher 00:10:00 SEN Code of Practice 00:15:00 Get an understanding on SENCO 00:10:00 Classroom Management Strategies for Children with Special Needs 00:05:00 Physical Difficulties, Sensory Difficulties, Cognitive Impairments of Pupils 00:10:00 How to Deal with Pupils with Autism 00:10:00 Understanding Learning Difficulties 00:10:00 Anger Management Methods for Pupils With Special Needs 00:10:00 Teaching Children with Down Syndrome 00:10:00 Conclusion SEN 00:05:00 Module 7: SEN in USA INTRODUCTION to SEN USA 02:00:00 PRINCIPLES OF SPECIAL EDUCATION 01:00:00 SEN CURRICULUM 01:00:00 SEN TEACHING 01:00:00 CONCLUSION to SEN USA 00:15:00 Module 8: ADHD What is ADHD? 00:05:00 Causes of ADHD 00:05:00 Diagnosing ADHD 00:05:00 Treating ADHD 00:05:00 ADHD and Education 00:05:00 Reasonable Adjustments: ADHD 00:10:00 Adults with ADHD 00:10:00 Module 9: Dyslexia What is Dyslexia? 00:10:00 Identifying Dyslexia 00:05:00 Co-occurring Conditions 00:05:00 Diagnosing Dyslexia 00:05:00 Creating Dyslexia Friendly Environment 00:05:00 Solutions for Dyslexia 00:30:00 Module 10: Dealing with Troubled Children YOU AND YOUR CHILD STUDY 01:30:00 THE PROBLEM OF PUNISHMENT 00:30:00 WHEN YOUR CHILD IMAGINES THINGS 00:30:00 WHY KIDS LIE AND WHAT TO DO ABOUT IT 01:00:00 BEING AFRAID 00:30:00 THE FIRST GREAT LAW 00:30:00 THE TRAINING OF THE WILL 01:00:00 HOW CHILDREN REASON ABOUT FUTURE 00:30:00 WORK AND PLAY 01:00:00 CHILDREN'S GANGS, CLUBS, AND FRIENDSHIPS 00:15:00 CHILDREN'S IDEALS AND AMBITIONS 01:00:00 THE STORK OR THE TRUTH 00:30:00 THE GOLDEN AGE OF TRANSITION 00:15:00 HEREDITY AND ENVIRONMENT 01:00:00 FREEDOM AND DISCIPLINE 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Teaching 00:30:00 Final Exam Final Exam- Advanced Diploma in Teaching 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Course Overview This Leadership and Management course provides a comprehensive foundation for individuals aiming to thrive in supervisory or managerial positions across diverse sectors. Designed to enhance your ability to lead with confidence and integrity, the course explores essential leadership theories, management practices, and strategic planning methods. Learners will gain valuable insight into how to cultivate high-performing teams, manage organisational change, and apply ethical leadership principles. With a strong emphasis on effective communication, conflict resolution, and time management, this course ensures a well-rounded understanding of what it takes to guide teams, influence stakeholders, and achieve long-term business objectives. Whether you are aspiring to step into a leadership role or looking to refine your current management approach, this course equips you with the knowledge and awareness needed to lead with purpose and efficiency. Course Description This course delves into the key components of effective leadership and structured management. Covering everything from leadership theories and performance enhancement to organisational skills and emotional intelligence, it is structured to build your capability in motivating teams, handling workplace dynamics, and aligning business goals with people development. Topics such as negotiation, talent management, succession planning, and risk management are explored in depth, supported by modules on communication and corporate responsibility. You will also examine strategies for managing stress, driving change, and responding to office politics constructively. Through a structured and professionally developed curriculum, learners will develop a nuanced understanding of leadership principles and the core responsibilities that accompany managerial roles. This course encourages thoughtful, ethical, and informed leadership, enabling you to foster positive work environments and drive impactful results within any organisation. Course Modules: Module 01: Introduction to The Course Module 02: Understanding Management and Leadership Module 03: Leadership Theories Module 04: Improving Management and Leadership Performance Module 05: High Performance Teams Module 06: Motivating Employees Module 07: Organisational Skills Module 08: Talent Management Module 09: Succession Planning Module 10: Business Process Management Module 11: Communication Skills Module 12: Negotiation Techniques Module 13: Managing Meetings and Giving Feedback Module 14: Managing Change Module 15: Time Management Module 16: Stress Management Module 17: Emotional Intelligence in Leadership Module 18: Managing Conflict Module 19: Dealing with Office Politics Module 20: Risk Management Module 21: Corporate Responsibility and Ethics (See full curriculum) Who is this course for? Individuals seeking to build leadership confidence and strategic thinking. Professionals aiming to transition into management or senior roles. Beginners with an interest in leadership principles and organisational development. Team leads, supervisors, and aspiring managers across industries. Career Path Team Leader Operations Manager Human Resources Officer Department Head Business Development Manager Strategy Consultant Corporate Trainer Project Coordinator Office Manager Organisational Development Advisor

Course Overview This Life Coaching course offers an empowering and transformative learning experience designed to help learners develop the essential skills and insights needed to guide others towards personal growth and achievement. Covering the core principles of life coaching, emotional intelligence, communication techniques, and client management, this course equips learners with the tools to inspire change and foster resilience. By developing self-awareness and understanding behavioural patterns, learners will be able to create structured coaching plans tailored to individual client needs. Whether aiming to pursue a career in coaching or seeking to enhance leadership and mentoring capabilities, learners will finish the course with a clear understanding of ethical practices and business growth fundamentals. Upon completion, participants will be prepared to confidently support clients in achieving personal and professional goals while advancing their own personal development. Course Description The Life Coaching course delves into the essential aspects of professional coaching, beginning with its purpose, principles, and the critical role of self-awareness. Learners will explore the development of core beliefs, fear management, and the foundations of emotional intelligence to better understand client motivations and behaviours. Communication skills, including body language techniques, are covered in depth to enhance client engagement and rapport-building abilities. The course also introduces effective goal-setting frameworks, methods for structuring client sessions, and key attributes of successful life coaches. Additionally, learners will receive an introduction to basic business development strategies, helping them to establish and grow their own coaching practices. Ethical considerations form a crucial part of the training, ensuring learners are equipped to protect both themselves and their clients. With a balance of theoretical foundations and real-world application, learners will gain valuable skills to thrive in the coaching profession. Course Modules Module 01: Life Coaching: The Purpose and Fundamentals Module 02: Develop Your Self-Awareness Module 03: The Development of Core Beliefs and Managing Fears Module 04: Life Coaching Types and Key Attributes of a Life Coach Module 05: Understanding Emotional Intelligence Module 06: Body Language and Communication Techniques Module 07: A Structure for Client Work and Goal Setting Module 08: Basic Principles for Business Development and Growth Module 09: The Ethical Coach: Protect Yourself and Your Clients (See full curriculum) Who is this course for? Individuals seeking to guide others towards personal and professional success. Professionals aiming to enhance leadership, mentoring, and coaching capabilities. Beginners with an interest in life coaching, personal development, or behavioural sciences. Entrepreneurs looking to establish a career in coaching or consultancy. Managers and HR professionals wishing to develop stronger coaching techniques within their teams. Career Path Life Coach Career Coach Executive Coach Leadership Development Specialist HR and Talent Development Professional Business Consultant Wellbeing Coach Mentoring Programme Coordinator

Course Overview The Business Leadership course is designed to empower aspiring and existing leaders with the core competencies required to thrive in dynamic business environments. Through a structured and comprehensive learning journey, this course equips learners with strategic insights into management functions, leadership styles, organisational development, and performance enhancement. It explores key areas such as emotional intelligence, talent management, and ethical decision-making, while also covering communication, conflict resolution, and risk management. Whether you are aiming to lead teams, shape organisational direction, or drive change, this course delivers a strong foundation in leadership theory and practice. Learners will benefit from a thorough understanding of leadership frameworks that are essential for influencing, inspiring, and navigating complex workplace challenges. Upon completion, learners will be well-positioned to step into leadership roles or enhance their contribution to existing roles with confidence and clarity. Course Description This course delves into the essential components of effective business leadership by blending leadership theory with key managerial disciplines. Learners will explore leadership styles, employee motivation strategies, and succession planning, alongside modules on communication skills and managing meetings. Additional topics such as negotiation, conflict management, stress handling, and emotional intelligence provide a holistic perspective on leadership responsibilities. The course also examines organisational skills, risk management, and corporate responsibility—offering learners a solid grasp of strategic and ethical leadership. With practical knowledge of Microsoft Word, Excel, and PowerPoint integrated into the curriculum, learners will also gain competence in using essential tools for business documentation and presentations. Ideal for professionals looking to refine their leadership approach or aspiring individuals preparing for management roles, this course delivers comprehensive guidance on how to lead effectively and ethically across a range of business contexts. Course Modules: Module 01: Understanding Management and Leadership Module 02: Leadership Theories Module 03: Improving Management and Leadership Performance Module 04: High Performance Teams Module 05: Motivating Employees Module 06: Organisational Skills Module 07: Talent Management Module 08: Succession Planning Module 09: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21: Microsoft Word, Excel, PowerPoint (See full curriculum) Who is this course for? Individuals seeking to build leadership capabilities for organisational roles. Professionals aiming to progress into managerial or executive positions. Beginners with an interest in leadership, team management, or business strategy. Entrepreneurs or business owners wanting to lead teams more effectively. Career Path Team Leader Department Manager Operations Supervisor Project Coordinator Human Resources Officer Business Consultant Organisational Development Executive Corporate Trainer

Maximising the relationship and sales potential of each active account is key to the sustainability of any business relying on repeatable custom. In this workshop we start by looking at key techniques for analysing the profitability and development opportunities for different clients before deciding upon the strategy and skills needed for moving the relationship to that of trusted adviser and partner. By understanding and creating the need we can use our influencing skills to harness any sales development potential. By creating the habit of explaining our ideas in a way that also meets the need of the other party we help everybody make the right decisions for them. This course will help participants: Assess the sales profitability and potential of existing key accounts Prioritise where time and energy is directed for maximum profitability Understand the key players in the decision making unit Create a strategic plan for the development of each client target Develop proactive sales consultancy skills Learn advanced communication and influencing techniques 1 What makes an effective account manager? The difference between order taking and account management How do you define a key account in your business? Why should existing customers remain with your company? How do you compare to the competition? 2 How do I prioritise my account management activity? Use practical tools to help you assess revenue potential Analyse the investment required versus the return on your time Create a SWOT analysis on your clients - Strengths, Weaknesses, Opportunities & Threats Appreciate how this knowledge will improve your sales development 3 Planning strategies for each account Create a list of priority accounts and activities Learn how to develop a long-term and sustainable relationship Discover how they make their purchasing decisions Research the make-up of the Decision Making Unit for each client 4 Learning and utilising the six principles of influence Learn the secrets these principles offer sales people Discover how these principles will work for you Create an influencing strategy for influencers within the client Learn new habits of influence 5 Proactive sales skills Plan proactive sales meetings for key accounts Set primary and secondary objectives for every touch point with the customer Structure sales meetings for maximum effectiveness Help the customer commit and achieve their objectives 6 Putting it into practice Discuss real scenarios to plan for putting these skills into practice Share common issues with fellow sales people Create a personal development plan

Certified Project Manager Course Overview: The "Certified Project Manager" course is designed to equip learners with the essential knowledge and skills required for effective project management. Covering key topics such as leadership, stakeholder management, communication, and change management, this course provides a comprehensive foundation for managing projects from start to finish. It is ideal for professionals looking to enhance their project management expertise and ensure successful project delivery. By the end of this course, learners will be prepared to manage projects efficiently, aligning them with organisational goals while maintaining focus on quality, budget, and timelines. Course Description: This course offers an in-depth exploration of project management principles, including project communication, leadership, and stakeholder management. Learners will delve into project methodologies, budgeting, scheduling, and performance assessment, ensuring they can lead projects effectively within diverse environments. The curriculum also covers critical topics like change management and scope definition, preparing learners to manage projects through every stage. Through the course, learners will gain valuable insights into essential project management tools, techniques, and strategies to address challenges and optimise project outcomes. This course is structured to provide a solid foundation in project management, preparing learners for a successful career in the field. Certified Project Manager Curriculum: Module 01: Introduction & Overview Module 02: Teams & Leadership Module 03: Project Communication Module 04: Stakeholder Management Module 05: The Basics of Project Management Module 06: Scope and Requirements Module 07: Developmental Methodologies Module 08: Effective Budgets & Schedules Module 09: Project Performance Module 10: Change Management (See full curriculum) Who is this course for? Individuals seeking to develop their project management skills. Professionals aiming to advance their careers in project management. Beginners with an interest in managing projects across industries. Those seeking to understand the fundamentals of project management processes. Career Path: Project Manager Programme Manager Project Coordinator Operations Manager Team Leader Project Analyst Construction Project Manager IT Project Manager

Parenting Skills Training Course Course Overview The Parenting Skills Training Course provides essential knowledge and strategies for parents, caregivers, and professionals working with families. This comprehensive course covers key aspects of parenting, including child development, communication techniques, managing challenging behaviours, and supporting emotional and social growth. Learners will gain valuable insights into building positive relationships with children and fostering a nurturing environment at home. The course aims to equip participants with effective strategies to handle a variety of parenting challenges and enhance their understanding of children's needs. By the end of the course, learners will be prepared to apply their newfound skills in real-world situations, improving family dynamics and child well-being. Course Description This course covers a wide range of topics aimed at enhancing parenting skills and improving the relationship between parents and children. Participants will explore child development stages, effective communication techniques, positive discipline strategies, and methods to support children's emotional health. The course also focuses on understanding children's behaviour, managing conflicts, and fostering resilience. Throughout the course, learners will engage in detailed discussions and scenarios, providing a deeper understanding of the complexities of parenting. By the end of the course, learners will have developed skills to confidently manage challenging situations and promote the well-being of children in their care. Parenting Skills Training Course Curriculum Module 01: Introduction to Parenting Styles and Child Development Module 02: Building Positive Parent-Child Relationships Module 03: Effective Communication Techniques Module 04: Managing Challenging Behaviours Module 05: Supporting Emotional and Social Development Module 06: Discipline Strategies and Behaviour Management Module 07: Managing Stress and Self-Care for Parents Module 08: Promoting Resilience and Positive Mental Health Module 09: Parenting in Diverse Family Dynamics (See full curriculum) Who is this course for? Individuals seeking to improve their parenting skills Professionals aiming to work in family support and child welfare Beginners with an interest in child development Caregivers looking to enhance their child-rearing practices Career Path Family Support Worker Childcare Specialist Parent Educator Social Worker Educational Support Assistant

Self Esteem: Self Esteem Course Online A healthy representation of how you see yourself is a high self-esteem; after all, nothing is more important than how you see yourself when you need to be assertive, make executive decisions, or ask for what you want. Learn techniques that will drastically change how you feel about yourself and how you approach the world in order to get what you want by asking with confidence and without fear. Professional success requires the growth of self-esteem and assertiveness. However, without adequate training and guidance, it is impossible to advance in your career. In this regard, this Self Esteem: Self Esteem Course is ideal for you. Through this Self Esteem: Self Esteem Course, you will learn about self-confidence, the impact of negative thinking, communication skills, the importance of goal setting, the role of body language. After completing this Self Esteem: Self Esteem Course, you will be able to manage your self-esteem and assertiveness with excellence and professionalism. This Self Esteem: Self Esteem Course will provide you a solid understanding of self-esteem and assertiveness, which will help you advance in your career. Why choose this Self Esteem: Self Esteem Course from the School of Health Care? Self-paced course, access available from anywhere in the world. High-quality study materials that are easy to understand. Self Esteem: Self Esteem Course developed by industry experts. After each module, there will be an MCQ quiz to assess your learning. Assessment results are generated automatically and instantly. 24/7 support is available via live chat, phone call, or email. Free PDF certificate after completing the Self Esteem: Self Esteem Course. Main Course: Self Esteem Course Free Courses included with Self Esteem: Self Esteem Course Course 01: Level 7 Life Coaching Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 5 Negotiation Skills Course [ Note: Free PDF certificate as soon as completing the Self Esteem: Self Esteem Course] Self Esteem: Self Esteem Course Online This Self Esteem: Self Esteem Course consists of 04 modules. Course Curriculum of Self Esteem: Self Esteem Course Module 01: Understanding Self Esteem Module 02: Understanding Assertiveness Module 03: Assertiveness in Communication Module 04: Assertiveness in Workplace Assessment Method of Self Esteem: Self Esteem Course After completing Self Esteem: Self Esteem Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Self Esteem: Self Esteem Course After completing the Self Esteem: Self Esteem Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Self Esteem: Self Esteem Course Online This Self Esteem: Self Esteem Course is suitable for anyone who wants to understand why Self Esteem and Assertiveness skills are important, how to develop and improve them, and how to advance their career. Including: Managers Team Leaders Office Executives Office Administrators Employees Business people Secretaries Receptionists Requirements Self Esteem: Self Esteem Course Online To enrol in this Self Esteem: Self Esteem Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Self Esteem: Self Esteem Course. Be energetic and self-motivated to complete our Self Esteem: Self Esteem Course. Basic computer Skill is required to complete our Self Esteem: Self Esteem Course. If you want to enrol in our Self Esteem: Self Esteem Course, you must be at least 15 years old.