9963 Communication courses in Cardiff delivered Online

Course Overview This Workplace Communication Management course provides a well-rounded understanding of how communication functions within professional environments, equipping learners with the ability to navigate various workplace dynamics with clarity and confidence. From understanding the importance of stakeholder communication to overcoming barriers and developing interpersonal skills, this course is designed to enhance effectiveness across all levels of an organisation. Learners will explore the role of cultural influences, language use, and internal communication structures that impact workplace productivity and cohesion. By the end of the course, individuals will be equipped to handle communication responsibilities more effectively, contribute to a healthier work culture, and support organisational goals through better message delivery and reception. Whether working independently or as part of a team, learners will find the content applicable across a range of industries and roles, providing long-term benefits in managing workplace interactions and aligning communication with broader business objectives. Course Description This comprehensive course delves into the theory and application of workplace communication, with a focus on developing clear, consistent, and context-appropriate messaging. Learners will begin by examining the importance of internal communication and its influence on stakeholders. The course addresses barriers such as misinterpretation, cultural misunderstandings, and language inefficiencies, offering strategies to overcome them. Modules also cover the impact of organisational culture on communication, the use of professional language, and maintaining effective interpersonal relationships. Designed for those who wish to strengthen their communication capabilities in a structured environment, the course encourages reflective learning and the application of communication principles across varied workplace scenarios. Emphasis is placed on building mutual understanding and aligning communication efforts with organisational aims. Upon completion, learners will be able to foster clearer communication lines, improve workplace engagement, and manage communication challenges with increased confidence and awareness. Course Modules: Module 01: Information and Communication for Stakeholders Module 02: Communication & Barriers Module 03: Culture and Communication in the Workplace Module 04: Language and Effective Communication Module 05: Business Communication & Interpersonal Relationships Module 06: Communication Improvement at Workplace (See full curriculum) Who is this course for? Individuals seeking to build strong workplace communication skills. Professionals aiming to improve organisational communication and team engagement. Beginners with an interest in corporate communication and business relations. HR personnel, managers, and team leaders looking to foster better communication culture. Career Path Communication Officer Team Leader or Supervisor Human Resources Assistant Office Administrator Business Development Coordinator Internal Communications Specialist Customer Relationship Manager

The online Chartered Management Institute Diploma in Principles of Management and Leadership is a level 3 qualification. This qualification is ideal for the development of team leaders, supervisors and first line managers. This course is designed to improve your supervisory and management skills and techniques, individual qualities and approaches vital for successful career advancement in management. As a result of studying the Diploma in in Principles of Management and Leadership, you will be able to demonstrate to your employer that you have up-to-date knowledge of management and can manage workplace problems effectively. This will give you a better chance of promotion and a higher salary.

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Global Project Management: On-Demand In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. In today's increasingly global environment, managing a project with customers and support organizations spread across multiple countries and continents is a major challenge. From identifying stakeholders and gathering requirements, to planning, controlling, and executing the project, the basic logistics of a global project present their own standard challenges. However, with additional cultural, language-based, and regional elements, global projects involve more complexities than teams often realize. There are unique communication needs, cultural awareness elements, varying customs and work expectations, and critical legal differences to consider. In this course, you will dig deeper-and differently-into project management processes, tools, and techniques, developing the ability to see them through the lens of global and cultural project impacts. This will leverage you to problem solve differently on global projects, prevent problems, and ensure success. The goal is for you to effectively navigate the challenges of leading projects with multi-regional footprints and globally diverse sets of stakeholders. What you Will Learn At the end of this program, you will be able to: Determine when a project meets the criteria of being a true global one Articulate global project needs based on the project grid and framework Identify and analyze global project stakeholders Recognize cultural differences and articulate how they impact project work Determine global project estimating, scheduling, and staffing challenges Assess global project risks and develop problem-solving responses Analyze complex cultural situations and align optimal project communication and negotiation tools and techniques Apply best practices for conducting virtual team work and mitigating virtual challenges Evaluate ways to control for global project scope, cost, and procurement Align customer management best practices with global customer needs Implement key global project closing activities Foundation Concepts What is a global project? What makes a global project different? A global project management framework Initiating the Global Project Launching a global project Respecting cultural differences Identifying and analyzing stakeholders Developing the communications plan Defining the ideal global project manager Crafting a global project charter Planning the Global Project Gathering requirements for a global project Defining the scope, region by region Estimating and scheduling for global projects Staffing the global project Developing the global risk management plan Executing the Global Project Managing global stakeholder expectations Embracing cultural diversity Honing global negotiation techniques Procuring goods and services on a global basis Managing global legal and regulatory issues at the micro and macro level Monitoring and Controlling the Global Project Status reporting Virtual communication Cost control Schedule control Scope control Customer satisfaction Closing the Global Project Contract closure at the macro and micro levels Administrative closure with global reach Lessons learned

Special Executive Masters Programme (S.E.M.P) This programme is geared at enhancing professionals' careers. The SEMP is an encapsulated Senior Management Programmes are short certificate modules designed for anyone who would benefit from more in-depth business knowledge delivered in a short and intensive programme What makes us different? We are a world class business school located in the heart of London, Dubai, Islamabad and Lagos. We are one of the fastest growing British business schools with a stylish blended learning model that is both online and on campus. Learn more about the programme Special Executive Master's Programme in Personal Development Studies - Education Course Overview The MSBM Special Executive Masters Programmes (SEMP) allows you to update your skills, develop new skills, and explore and develop interests in a wide range of topics. These courses can be taken as personal or professional development and may enhance your employability. The SEMP Personal Development Studies - Education deals with approaches involved in the learning process, which are useful for tackling the process of organizing and taking in new information for development purposes. Online Students who enroll in this Programme will examine a section of development studies that focuses on personal development, soft skills improvement, and project management. In the modules, participants will also study research and development, business writing, and general communication skills. Study skills are skills that can be learned in a short time and can be applied to all fields or career path. The course provides a solid ground for enhancing your reading and writing skills demonstratable in a professional environment. Apart from inculcating team leadership and project management skills, the course will ensure the learner creates the best business presentations and write academic grade reports and essays. The course also provides a detailed explanation of key tools and concepts for researching and avoiding plagiarism. Course Details Mode of Study Using Web-based technology, this program provides self-paced, individualized instruction that can be taken anywhere and anytime an individual has access to a computer and the Internet. This Programme is suitable for successful professionals or specialists in the private, public, or voluntary sectors who have new management responsibilities and need to quickly expand their management knowledge. This Programme serves as a refresher course for those who have had their Masters a long time ago and need quick reminders and professional/ academic updates while it serves as a primer for those very experienced Professionals who never made time out for their masters yet they require the academic and practical relevance of this master’s experience. It is a short executive training that runs online for 3 months. Candidates will run 2 months of active lectures and series of assignments and 1 month for their dissertation. Upon successful completion of the Programme, candidates will be awarded a Continuing Professional Development (CPD) certificate in the specific Programme they have completed. What is a CPD Course? Continuing Professional Development (CPD) is the means by which professionals maintain and enhance their knowledge and skills. The world is constantly moving at a very fast pace so undertaking CPD is essential to support a professional in his/her current role as well as helping them with career progression. CPD is all about upgrading knowledge, skills, and capabilities to remain effective and compliant. A CPD course is an investment that you make in yourself. It’s a way of planning your development that links learning directly to practice. CPD can help you keep your skills and knowledge up to date and prepare you for greater responsibilities. It can boost your confidence, strengthen your professional credibility, and help you become more creative in tackling new challenges. Is the SEMP Development Studies the right Programme for me? As a professional, manager, or consultant, if you want to develop your individual skills in the following areas, then SEMP Personal Development Studies - Education is the right option for you:  Communication Problem Solving Critical Thinking and Conceptual Skill Creativity Multidisciplinary Approach Research Self- Reflector Why SEMP Development Studies? This non-credit-bearing course examines the various skills needed for the development of professionals across the education field, and how these improved skills can be harnessed together to produce a leading professional. To study comparative development effectively, one must draw upon many disciplines and construct a balanced understanding of historical and contemporary processes. Thus, studying development as a means for social transformation requires a blend of knowledge and perspectives ranging from communication, creative thinking, time management, and self-reflection. Who should enrol in this online Certificate Program? The SEMP Personal development Studies - Education Programme is designed for entry-level managers, up to mid-level managers, senior managers or directors, consultants who are in a general management role or fast approaching such a position and want an opportunity to develop their personal skills. Here is a list of people who can enrol in the Programme. Non-Governmental OrganizationMembers(NGOs) International literacy Professionals Journalists Educators Archivist Consultants Economic Development Advisor Government Relations Advisor Intelligence Officer Policy Analyst Public Administrations Professionals Public Policy Advisor Accreditation The content of this course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines. Entry Requirements There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. Workshops This is a self-study programme with unlimited tutor support. You will never be more than a message or phone call away from our tutors. Visa Requirements There are no Visa Requirements for this Course as it's an Online Course.

Microsoft Lync training course description This course teaches IT staff how to plan, design, deploy, configure, and administer a Microsoft Lync Server solution. The course emphasizes Lync Server Enterprise Unified Communications features focussing particularly on coexisting with and migrating from legacy communication services. The labs in this course create a solution that includes IM and Presence, Conferencing, and Persistent Chat. This course helps prepare for Exam 70-336. What will you learn Describe the Lync Server architecture. Install and deploy Lync Server. Use Lync Server management interfaces. Deploy and manage clients. Manage and administer dial-in conferencing. Design audio and video for web conferencing. Plan for instant message and presence Federation. Deploy and configure persistent chat in Lync. Configure archiving and monitoring services. Troubleshoot Lync Server. Describe the required daily, weekly, and monthly maintenance tasks. Use SIP commands and analyze SIP logs. Configure high availability features in Lync. Design load balancing in Lync Server. Backup and restore Lync Server data. Microsoft Lync training course details Who will benefit: Technical staff working with Microsoft Lync. Prerequisites: Supporting Windows 2008 or 2012. Duration 5 days Microsoft Lync training course contents Microsoft Lync Server architecture Lync Server architecture, Lync core capabilities, Lync design process, assessing infrastructure requirements and updating the design, planning for all Microsoft solutions framework phases. Designing a Lync Server topology Infrastructure requirements for Lync Server, using the planning tool, using topology builder, server infrastructure, documentation. Hands on Environment preparation and Lync Server pools. Users and rights in Microsoft Lync Server Managing Lync Server, role based access control. Hands on Using the management shell, configuring role-based access control. Client/device deployment and management Deploy and manage clients, prepare for device deployment, IP phones. Hands on Clients. Conferencing in Lync Server Introduction to conferencing in Lync Server, designing for audio\video and web conferencing, dial-in conferencing in Lync Server, managing and administering conferencing. Hands on Conferencing in Microsoft Lync. Designing and deploying external access Conferencing and external capabilities of Lync Server, planning for IM and presence federation, designing edge services. Hands on Deploying Edge Server and Configuring Remote Access, Validating the Edge Server. Deploying Lync Server persistent chat Overview of persistent chat architecture in Lync Server, designing persistent chat, deploying and persistent chat. Hands on persistent chat server. Monitoring and archiving The archiving service, the monitoring service, configuring archiving and monitoring. Hands on Archiving and monitoring in Lync Server. Administration and maintenance of Lync Lync Server troubleshooting tools, Lync Server operational tasks, Lync Server troubleshooting techniques. Hands on Lync administration tools, centralized logging service, analysing Lync Server logs and traces. High Availability in Lync Server High availability in Lync Server, configuring high availability in Lync Server, planning for load balancing, designing load balancing. Hands on Configuring database mirroring, experiencing a scheduled SQL Server outage, experiencing an unscheduled SQL Server outage. Disaster recovery in Lync Server Disaster recovery in Lync Server, tools for backing up and restoring Lync Server, critical Lync Server data to back up and restore, critical data to export and import, designing branch site resiliency. Hands on Configure pool pairing, experiencing a pool failure or outage. Planning a migration to Lync Server Coexistence and migration, migration steps, planning for clients and devices. Designing a client migration and device migration strategy. Hands on Creating a migration plan, documenting the migration phases.

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⭐ 10-week online course of baby signing for babies 6m+ and their parents/carers. Baby signing can benefit ANY family with a baby or toddler. Encourage and support your baby's early communication.

Description:  Business etiquette is the set of appropriate manners practised by professionals in the business industry. Since business etiquette plays a significant role in business, you should keep in mind that the success will depend on the relationship of co-workers, clients, suppliers, investors, and other people involved. Following business etiquette will help professionals to create a healthy relationship with each other. So whether you are a business owner or a new employee, it is important for you to follow proper business etiquette. If you are interested in learning more about business manners, then register now and start your professional career through learning business etiquette. Who is the course for? Businessmen, Entrepreneur, and Professionals who are in the Business Industry. People who have an interest in learning about business etiquette. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Business Etiquette course is a useful qualification to possess, especially to people with careers in: Businessmen Business Consultant Business Development Manager Entrepreneur Human Resource Manager Strategist. Business Etiquette Basics BUSINESS ETIQUETTE UK & CHINA 01:00:00 THE AMERICAN BUSINESSMAN 01:00:00 IMPORTANCE OF COURTESY IN BUSINESS COMMUNICATION 01:30:00 PUTTING COURTESY INTO BUSINESS 01:30:00 PERSONALITY TRAITS OF EFFECTIVE BUSINESS PEOPLE 01:30:00 TABLE MANNERS 01:30:00 TELEPHONES AND FRONT DOORS 01:30:00 TRAVELING AND SELLING 01:30:00 THE BUSINESS OF WRITING 01:30:00 DIFFERENCE BETWEEN MORALS AND MANNERS 01:30:00 'BIG BUSINESS' 01:30:00 DEPARTMENT STORE 01:30:00 A WHILE WITH A TRAVELING MAN 01:30:00 TABLES FOR TWO OR MORE 01:30:00 LADIES FIRST? 01:30:00 Corporate Business Etiquette Module One - Getting Started 00:30:00 Module Two - Understanding Etiquette 01:00:00 Module Three - Networking for Success 01:00:00 Module Four - The Meet and Greet 00:30:00 Module Five - The Dining in Style 00:30:00 Module Six - Eating Out 00:30:00 Module Seven - Business Email Etiquette 01:00:00 Module Eight - Phone Etiquette 01:00:00 Module Nine - The Written Letter 01:00:00 Module Ten - Dressing for Success 01:00:00 Module Eleven - International Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Mock Exam Mock Exam - Advanced Diploma in Business Etiquette 00:20:00 Final Exam Final Exam - Advanced Diploma in Business Etiquette 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Duration 3 Days 18 CPD hours This course is intended for CxO?s IT Managers/ Directors Senior Project Officers Project & Program Coordinator/Managers Operations Managers Quality Managers Business Analysts Engineering Managers IT Infrastructure Managers Internal Consultants Professional Consultants Overview Change and the individual Change and the organization Communication and stakeholder engagement Change practice Dealing with change and more importantly, the impact of change is a high priority for all organisations. The Change Management Certification has been developed by APMG in partnership with the Change Management Institute (CMI), an independent, global professional association of change managers. Together they have developed a professional ?body of knowledge? for the discipline of change management. This body of knowledge now provides an independent benchmark for the professional knowledge expected of an effective change manager. APMG?s refreshed Change Management certification is fully aligned with the change management body of knowledge. Prerequisites There is no prerequisite to attending this foundation course, although it is recommended that candidates should have a good understanding of business practices. 1 - Change and the Organization Drivers for change Developing a vision Culture and climate Emergent change and lifecycle Organizational metaphors Models of change Roles required for change 2 - Stakeholders Principles Identification Analysis Influencing and listening Emotion and demonstration Communications Cognitive biases Remaining people focused Improving Communications Communications channels Collaboration Communications Planning Larger workshops 2 - Change Impact Assessing impact McKinsey 7 S Stakeholder impact assessment Assessing change readiness Large change ? how to staff Building a change team Preparing for resistance Building team effectiveness 4 - Individual Change Learning theory Motivation Change Curve Personality differences