10591 Communication courses in Bushey delivered Online

How to protect your cash flow In the current economic climate more and more companies are finding that their customers are taking longer to pay - or are not even paying at all. As cash flow is key to the survival of any business, effective debt collection tactics are vital for all businesses. This workshop concentrates on the telephone skills and techniques you can use to achieve the most positive outcome in any debt collection situation - payment of money owed, as soon as possible, whilst keeping the collection cost as low as possible. The course will help you: Understand your debtors and communicate with them accordingly Develop a strategy for more effective debt collection Make every call count Handle difficult calls Reduce the amount of time you need to spend on chasing payment Increase your collection rates 1 The debt collection process Understanding the reasons behind payment default Looking at the debt situation from the customer's point of view Developing a strategy for effective debt collection 2 Advanced telephone communication skills Techniques for speaking to the person responsible for paying the debt How to gain the customer's trust when discussing debt Telephone collection skills best practice Key phrases that keep the conversation positive and open 3 Questioning and listening skills for gathering information Different types of question Using high-gain questions to uncover key information Active listening that will help you understand what customers are really saying Leading with examples and high-impact questions Summarising and restating 4 Overcoming objections and excuses Identifying objections Preparing suitable responses Probing objections and ways to overcome them 5 Gaining commitment and ending the call Learn how to negotiate an agreement to suit both parties Summarising actions for you and the customer Ending the call professionally 6 Dealing with difficult and challenging situations Understand different personality types The correct way to respond to an upset customer Ways to calm angry customers (and handle verbal attacks) 7 Action plans Course summary and presentation of action plans

This programme provides an intensive, two-day overview of the key elements of operations management, including an array of practical tips and tools to help managers be more proactive and effective in the operations management environment - whether that's in an industrial manufacturing context or in operational leadership in the service sectors. At the end of the programme, participants will: Understand the 6Cs approach to operations management Be able to apply a range of practical tools and techniques to improve their personal effectiveness towards being a more effective operations manager Be able to prepare an action plan for the critical first (or next) 100 days in their operational leadership role 1 Introduction What is Operations Management and where does it fit in? What makes a successful Operations Manager? Introducing the 6Cs of Operations Management 2 Context Link to business strategy Making a year plan Performance measurement 3 Controls Governance Reputational controls Costs and budgets Quality Operational 4 Customers Internal External Stakeholder management 5 Communication Planning Meetings Reporting Emails Notices Networking Walking the talk 6 Care People Safety, Health, Environment & Security Assets 7 Continuous improvement Process Product Proactivity Link to KPIs and Year Plan 8 Putting it all together Action planning for the first (or next) 100 days Conclusions

Join our Supervisor Training for Professionals course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Supervisor Training for Professionals course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Supervisor Training for Professionals course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Supervisor Training for Professionals. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Supervisor Training for Professionals course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Supervisor Training for Professionals is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Supervisor Training for Professionals course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Supervisor Training for Professionals Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Supervisor Module One - Getting Started 01:00:00 Module Two - Setting Expectations 01:00:00 Module Three - Setting Goals 00:30:00 Module Four - Assigning Work 01:00:00 Module Five - Degrees of Delegation 01:00:00 Module Six - Implementing Delegation 00:30:00 Module Seven - Providing Feedback 00:30:00 Module Eight - Managing Your Time 00:30:00 Module Nine - Resolving Conflict 00:30:00 Module Ten - Tips for Special Situations 00:30:00 Module Eleven - A Survival Guide for the New Supervisor 00:30:00 Module Twelve - Wrapping Up 00:30:00 Supervisor Skills Making the Transition 00:15:00 Key Behaviors and Attitudes 00:15:00 Setting Goals as Supervisor 00:15:00 Planning for Success 01:00:00 Active Listening Techniques 00:15:00 Communication Skills 00:30:00 Giving Feedback 00:30:00 Giving Instructions 00:15:00 Orders, Requests, and Suggestions 00:15:00 Managing Conflict 00:15:00 Managing Challenging Situations 00:30:00 Activities Supervisor Training for Professionals - Activities 00:00:00 Recommended Reading Recommended Reading: Supervisor Training for Professionals 00:00:00 Mock Exam Mock Exam- Supervisor Training for Professionals 00:20:00 Final Exam Final Exam- Supervisor Training for Professionals 00:20:00

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

📈 Train to lead confidently with the Business Finance Manager Training: 8-in-1 Premium Online Courses Bundle — designed for aspiring finance team leaders, compliance officers, department managers, and business analysts. Learn skills that hiring managers love: AML, GDPR, problem solving, stress management, business development, communication, and strategic leadership. 💼 Built to match job descriptions in corporate finance, project oversight, people management, and strategic planning, this course will move your CV to the top of the stack. 📊 Compete High continues to lead the way — 4.8 on Reviews.io, 4.3 on Trustpilot. 📝 Description Today’s finance managers do more than balance books — they lead teams, ensure compliance, and navigate risk. This 8-in-1 bundle builds that leadership-ready profile. Great for: Finance team leaders Junior managers Strategy advisors Risk analysts Business unit supervisors Developed around: People-focused communication Regulatory alignment (AML, GDPR) Business development planning Stress-resilient performance ❓ FAQ Q: Will this help me move into management? A: Yes — this bundle includes business management, AML, comms, and problem solving, all key manager requirements. Q: Are these skills sought by employers? A: 100%. These keywords map directly to job posts in finance and project oversight. Q: Is this well-reviewed? A: Yes — learners consistently rate Compete High 4.8 on Reviews.io and 4.3 on Trustpilot.

Good managers don’t just tick tasks off a list—they lead, plan, adapt, and occasionally negotiate peace over biscuits. This Manager Training 8-in-1 bundle is a multi-tool kit covering project planning, team support, and decision-making finesse. Explore frameworks like Six Sigma and Agile, and develop sharper communication through coaching, mentoring, and negotiation techniques. With modules in time management and self-organisation, you’ll learn to run the clock before it runs you. Learning Outcomes: Coordinate projects using recognised management methodologies. Apply structured thinking to complex workplace challenges. Communicate clearly across teams and departments. Use coaching to encourage team development and growth. Improve time planning and reduce work-related overwhelm. Apply problem-solving models to day-to-day operations. Who is this Course For: Team leaders wanting broader managerial tools. New managers seeking structured training and clarity. Employees preparing for leadership roles. HR professionals guiding staff growth and performance. Entrepreneurs managing growing workloads and teams. Department heads refining project coordination skills. Supervisors improving communication and delegation. Anyone keen on time, people, and process control. Career Path: Project Manager – £42,000–£65,000 per year Team Leader – £28,000–£38,000 per year Operations Manager – £40,000–£60,000 per year Agile Delivery Manager – £50,000–£72,000 per year Performance Coach – £30,000–£45,000 per year Management Consultant – £50,000–£80,000 per year

Navigating stakeholder relationships isn’t just a matter of communication—it’s an art form rooted in clarity, consistency, and a sharp understanding of interests that drive decision-making. This CPD Accredited Stakeholder Management course is tailored to help learners appreciate the nuances of stakeholder dynamics and develop strategies for building constructive, goal-aligned relationships. Whether you're coordinating a project, managing a team, or shaping policy, understanding stakeholders is vital to moving things forward smoothly and efficiently. Through structured modules and expert-led resources, learners are guided to explore stakeholder identification, influence mapping, conflict resolution strategies, and decision engagement—all delivered in a way that fits around modern digital lifestyles. No classrooms, no commutes—just straightforward, accessible learning designed for people who are serious about improving communication, alignment, and outcomes in their projects or organisations. These comprehensive courses are available in this Anaesthetist Training - CPD Accredited 3 Courses Bundle Course 01: Anaesthetist Training Course 02: Control and Administration of Medicines Course 03: Observation Skills for Carers **Special Offer: Free PDF and Hard Copy Certificates** Key Benefits Get instant PDF and Hard Copy certificate Fully online courses Developed by qualified professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Course Curriculum: Course 01: Anaesthetist Training Module 01: An Introduction to Clinical Anaesthesia Module 02: Pain Management Module 03: Essential Equipment Module 04: Regional Anaesthesia Module 05: Consolidating Basic Clinical Practice Module 06: Pharmacology for Anaesthesia Module 07: Neuroanaesthesia Module 08: Cardiac Anaesthesia Module 09: Thoracic Anaesthesia Module 10: Obstetrics Anaesthesia Module 11: Vascular Anaesthesia Module 12: Ophthalmic Anaesthesia Module 13: Paediatric and Geriatric Anaesthesia Module 14: Career of an Overseas Anaesthetist Course 02: Control and Administration of Medicines Module 01: Medicine Management Fundamentals Module 02: Importance of Medicine Management Module 03: Prescribing Medication Effectively Module 04: Common Problems - Pharmacological Management Module 05: Common Medicines to Use Module 06: Palliative Care Module 07: The Four Principles of Medicine Optimisation Module 08: Managing Medication in Residential Aged Care Facilities (RACFs) Module 09: Law and Legislation Course 03: Observation Skills for Carers Module 01: Introduction to Observation Skill Module 02: Child Observation Module 03: Child Observation Plan and Documentation Module 04: Observational Methods and Studies Module 05: Social Policy and Social Work Observation Module 06: Basic Health Observation Module 07: Clinical Management Observation Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Anaesthetist Training - CPD Accredited 3 Courses Bundle course. For each test, the pass mark will be set to 60%. CPD 30 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Anaesthetist Training - CPD Accredited 3 Courses Bundle training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Anaesthetist Training - CPD Accredited 3 Courses Bundle training.

The construction industry is one of the largest and most important in the UK, and with a growing emphasis on safety, there are plenty of job opportunities for skilled construction management professionals with construction safety expertise. The average salary for a construction manager with safety expertise in the UK is £46,423 per year. However, with experience and specialised skills, you can earn much more. For example, senior construction managers with safety expertise can earn upwards of £60,000 per year. So, if you're interested in a career in construction management with construction safety, now is the time to get started! There are plenty of job opportunities available, and the salary potential is very good. Construction Management with Construction Safety - 9 QLS Endorsed Courses Course 01: Advanced Diploma in Construction Site Safety Training at QLS Level 7 Course 02: Advanced Diploma in Construction Management at QLS Level 6 Course 03: Diploma in Building Design and Construction at QLS Level 4 Course 04: Certificate in Professional Interior Design & Construction at QLS Level 3 Course 05: Certificate in Manual Handling at QLS Level 3 Course 06: Certificate in Work At Height Training at QLS Level 3 Course 07: Certificate in Working in Confined Spaces at QLS Level 3 Course 08: Certificate in Fire Safety Training at QLS Level 3 Course 09: Advanced Diploma in Health & Safety at QLS Level 7 The Advanced Diploma in Construction Management with Construction Safety bundle is for those who want to be successful. In the Advanced Diploma in Construction Safety Training course, you will learn the essential knowledge needed to become well versed in this course. Our Advanced Diploma in Construction Management with Construction Safety starts with the basics of Advanced Diploma in Construction Management with Construction Safety and gradually progresses towards advanced topics. Therefore, each lesson of this course is intuitive and easy to understand Key Highlight QLS Endorsed CPD Certified 9 Free QLS and CPD Hard Copy Certificates 9 Free CPD PDF Certificate Lifetime Access 24/7 Full Tutor Support Self paced Learning Platform Any Device Compatible Curriculum Breakdown of the Advanced Diploma in Construction Management at QLS Level 6 Course Module 01: Introduction to Construction Management Module 02: Project Life Cycle and Success Module 03: Cost Management Module 04: Preliminary Site Investigation and Site Organisation Module 05: Site Management Module 06: Planning and Management of Equipment Module 07: Construction Materials Management Module 08: Vendor Analysis in Construction Management Module 09: Construction Procurement Module 10: Stock Control Module 11: Supply Chain Management Module 12: The Main Participators Module 13: Quality Assurance and Customer Care Module 14: Legal Aspects of Contracting Module 15: Human Resources Management Module 16: Risk and Value Management Module 17: Communications, Information and Documentation of Construction Module 18: Health and Safety in Construction Management Assignment Curriculum Breakdown of the Advanced Diploma in Construction Safety Training at QLS Level 7 Course Health and Safety at Work and the Laws Management Risk and Value Management Communications, Information and Documentation of Construction Health and Safety in Construction Management Managing for Health and Safety Introduction and Basics Safety Precautions Electrical Incidents Reducing and Controlling Risks Introduction, Regulations and Duties Assessment and Prevention of the Risks Work at Height Equipment Working in Confined Spaces and the Laws Risk Assessment Control Measures Emergency Procedures Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve 9 QLS endorsed certificates after completing the bundle as proof of their achievement. You will get the endorsed certificates for free to be delivered to your home by post. Endorsement The Quality Licence Scheme (QLS) has endorsed all the courses for their high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Accreditation These courses are also accredited by CPD Quality Standards (CPD QS) ensuring the qualty of the learning materials. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Construction Management with Construction Safety bundle. Requirements To enrol in this course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs such as: Construction Manager with Safety Expertise: £46,423 per year Construction Safety Manager: £45,000 per year Health and Safety Advisor: £32,983 per year Principal Safety Officer: £50,000 per year Safety Consultant: £40,000 per year Certificates 9 CPD Accredited Hard Copy Certificate Hard copy certificate - Included 9 CPD Accredited PDF Certificate Digital certificate - Included 9 QLS Endorsed Hard Copy Certificate Hard copy certificate - Included

Gain essential skills in health and safety with our CPD Certified Level 3 course. Learn risk assessment, incident management, fire safety, manual handling, and more to ensure a safe workplace. Ideal for professionals and businesses seeking comprehensive compliance training.

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want This course will help you to get precision and clarity in legal communication. In this course, you will learn legal terminology, contract drafting and courtroom language. From effective legal writing to negotiation skills, this course will cover everything to make you capable of articulating complex legal concepts with accuracy. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Get introduced to the language of contract law Understand the language of business and law Get to know the language of mergers and acquisitions Understand the contract language - legal referencing words and understanding clauses Know the language of contractual remedies Learn the language of real estate ( property law) Know the language of criminal law Understand the language of tort law ( civil responsibility) Learn the language of litigation ( court process) Know how to connect or to link words Understand professional email writing Learn meetings and negotiations Why Legal English Course right for you? This comprehensive online course will give you a broad understanding of commercial law part 1 components such as contract law, the language of contractual remedies, and contract language that includes legal referencing words and understanding clauses. You will be introduced to commercial law part 2 components - the language of business and company law, the language of mergers and acquisitions, and the language of intellectual property. In addition, this course will help you understand the essential non-commercial law elements, such as the language of criminal law, tort law, and litigation. By the end of the course, you will have solid knowledge in commercial and non-commercial law elements and gain the required skills to practice legal professionally. This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example, progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Legal English Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Commercial Law Part 1: Contract Law Introduction to the Language of Contract law Language of Contractual Remedies Contract Language - Legal Referencing Words Contract Language - Understanding Clauses Commercial Law Part 2: Business Formation & Restructuri9ng and Property Law Introduction to the Language of Business and Company Law Introduction to the Language of Mergers & Acquisitions Introduction to the Language of Intellectual Property Introduction to the Language of Real Estate (Property) Law Most Essential Non-Commercial Law Introduction to the Language of Criminal Law Introduction to the Language of Tort Law (Civil Responsibility) Introduction to the Language of Litigation (Court Process) Practical Legal/professional Skills & Final Exam Connecting (Or Linking) Words (Professional) Email Writing Meetings and Negotiating Who should take this course? This comprehensive legal English course for students and legal professionals course is suitable for those who wish to master commercial law part 1 (contract law) and part 2 ( business formation and restructuring and property law). It is ideal for those who want to pursue their career in the field of commercial and non-commercial law. Entry Requirements There are no academic entry requirements for this Legal English Course for Students and Legal Professionals, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Legal English Course for Students and Legal Professionals assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org