10325 Communication courses in Bootle delivered Online

This course is designed specifically to help improve your collection rates. The UK's leading trainer in the subject uses practical examples and case studies to show how to use debt collection techniques that really work. This programme will help participants to: Understand debtors and communicate with them effectively Improve their telephone and writing skills Appreciate the key legal issues Track down 'gone-aways' Improve their collection rates 1 Giving credit and collecting debts The benefits when you get it right The cost of getting it wrong 2 Analysing yourself The importance of making the right 'first impression' Assessing your own personal communication style and how this affects your results How do you (or might you) look in the debtor's eyes? What would you like to change? 3 Analysing your debtors Types of debtorThe delaying debtorThe genuine debtorThe cashflow or hardship problem debtorThe ones who never intended to pay Spot the most common reasons and excuses for non-payment - and learn how to deal with them 4 Understanding debt recovery and the law Data protection issues County Court suing enforcement methods Human rights and debt recovery Retention of title matters 5 Telephone skills for debt recovery A 7-point plan which works every time Learning by example: listening to and analysing some pre-recorded (or live) collection callsWhat was done well?What should have been done differently?Did the collector recognise opportunities?Did the collector create opportunities where seemingly none existed?Did the collector negotiate well or not at all? 6 Writing skills for debt recovery Key phrases to avoid What to include A sample letter which gets results in over 90% of cases 7 Tracking down the 'gone aways' A unique debtor-tracing plan Why spend money on external tracers when you can find those 'gone away' debtors for yourself? 8 Course review The traps to avoid Key personal learning points

Listening Masterclass Course Overview: The "Listening Masterclass" is designed to enhance learners' listening abilities, focusing on effective communication and comprehension. This course delves into the key components of listening, exploring the difference between hearing and listening, as well as the nuances of active and passive listening. It highlights various listening types and offers techniques to improve listening skills. Upon completion, learners will be able to engage in more focused and empathetic conversations, benefiting both their personal and professional relationships. This course is ideal for those who wish to refine their communication abilities, develop stronger listening techniques, and understand the power of listening in various contexts. Course Description: This course provides a deep dive into the fundamentals of listening, including the distinction between hearing and listening, and the differences between active and passive listening. Learners will explore various types of listening, from empathetic to critical listening, and how each plays a role in communication. The course also covers practical strategies for enhancing listening skills, such as mindfulness techniques and the importance of body language. Learners will gain a comprehensive understanding of the benefits of listening, including improved personal interactions, better professional relationships, and enhanced problem-solving capabilities. By the end of the course, participants will be able to apply effective listening strategies in diverse situations, from the workplace to social interactions, resulting in stronger connections and more effective communication. Listening Masterclass Curriculum: Module 01: What are Good Listening Skills? Module 02: Difference between Active and Passive Listening Module 03: Difference between Listening and Hearing Module 04: Ways to Improve Your Listening Skills Module 05: Types of Listening Module 06: Benefits of Good Listening Skills Module 07: Conclusion (See full curriculum) Who is this course for? Individuals seeking to improve their communication skills. Professionals aiming to enhance their ability to engage with others effectively. Beginners with an interest in refining their listening abilities. Anyone looking to foster stronger personal and professional relationships. Career Path Customer Service Representative Human Resources Professional Sales and Marketing Specialist Public Relations Officer Educational Instructor or Trainer Mediator or Conflict Resolution Specialist Healthcare Provider (e.g., Nurses, Therapists)

To provide a fundamental understanding of building services in the context of: The working environment The success of the core business The health and safety of the occupants Operating cost and environmental impact The optimisation of cost and value Strategies for continuous improvement DAY ONE 1 Building services fundamentals The function of services in commercial buildings and their importance to the core businessElectrical servicesLightingHeatingVentilation and air conditioningLiftsWater Understanding IT and communication systems Practical exercises 2 The provision of comfort and safety Statutory requirementsHealth and safety legislationControl of contractorsRisk assessmentFire precautionsLegionella, sick building and other risks Business requirementsUnderstanding user requirementsMatching systems to business needs Practical exercises 3 Getting the design right What the FM needs to know about design and its procurementSuccessful space planningRelationship between services, space planning and designGetting the brief rightSupplier selection and management Practical exercises DAY TWO 4 Operation and maintenance Why maintain?Maintenance contractsInput and output specificationsResource optionsContracts - principal elementsTendering - key stepsSelection criteriaOperational criteriaMaintenance trends Performance-based service provisionInput and output specificationsKPIs and thresholdsRisk containmentValue-add opportunitiesPerformance contract strategy Practical exercises 5 Contingency planning Being ready for the unexpected Identifying and reducing riskInternal risksExternal risksIdentifying threats at your site Managing riskProtective systemsOccupier obligationsFire managementTesting Practical exercises 6 Commissioning services systems Physical commissioning Common problems Typical costs Commissioning stages Continuous commissioning Energy efficiency and the scope for environmental improvement Practical exercises 7 Satisfying the occupants Obtaining and responding to feedbackWhen to get feedbackWhyHowWhat to do with it Practical exercises 8 'Air time' Sharing experience and addressing specific issues of interest to participants Course review Close

Step into leadership with confidence. The Manager Training: 20-in-1 Premium Online Courses Bundle equips aspiring and current managers with a suite of strategic, interpersonal, and operational skills essential for today’s job market. Whether you aim to climb the ladder in corporate management, team leadership, or project coordination, this bundle places you a cut above the rest. Description In a saturated job market, generic qualifications no longer stand out. This all-in-one bundle gives you a targeted advantage—ideal for professionals pursuing roles in operations, compliance, HR, project delivery, or team leadership. From crisis management to communication finesse, every course is selected to sharpen skills that employers actively seek. If you're aiming to break into management or earn that next promotion, this collection is built for you. With 20 courses bundled together, it's a fraction of the cost you'd pay elsewhere—without compromising quality or relevance. Think of it as your career accelerator, wrapped into one expertly curated package. Don't let this opportunity pass you by while others advance. FAQ Q: Who is this bundle ideal for? A: Team leads, supervisors, project coordinators, HR staff, and anyone looking to transition into or grow in a management role. Q: What industries does this apply to? A: Corporate offices, healthcare, construction, IT, government, education, logistics, and virtually any sector that values leadership and operational excellence. Q: Will I receive a certificate for each course? A: Yes, each course is individually certified, making your CV shine across 20 competencies. Q: How long will I have access? A: You’ll enjoy full, unrestricted access. Learn at your own pace—no pressure. Q: Is this beginner-friendly? A: Absolutely. Whether you’re a new manager or brushing up old skills, this bundle is designed to meet you where you are.

Whether you're preparing for entry into the electrical field or looking to strengthen your on-the-job value, this all-in-one Electrical Training bundle is your fast-track route to employability. Built with job relevance at its core, this bundle reflects the evolving demands of construction, facilities, maintenance, and energy sectors. Enrol now to gain 20 high-impact certifications in one go—and boost your chances of getting hired, promoted, or subcontracted. Description From domestic rewiring to industrial installations, today’s electrical employers want more than just tool skills. They’re looking for candidates who understand safety, compliance, reporting, communication, and client coordination. This bundle delivers exactly that. With a focus on the practical, administrative, and safety-adjacent skills required across the electrical and engineering industries, it’s ideal for electricians, site operatives, and even mobile repair technicians. It prepares you to handle more than wires—it prepares you for the full scope of modern jobsite expectations. Save hundreds compared to individual training options. But act quickly—this bundle is time-limited, and ideal opportunities don’t stay plugged in forever. FAQ Who should take this bundle? Trainee electricians, maintenance workers, contractors, facilities staff, and general operatives. Which industries value this training? Electrical installation, property maintenance, facilities management, mobile repair, and renewable energy. Will this help me get a job or contract work? Yes—this bundle is designed to make your skillset more attractive to employers and clients alike. Do I need prior experience? Not required. It’s ideal for both beginners and those seeking formal skill validation. Are certificates included? Yes, every course offers certification you can use for job applications or portfolios. Is this offer permanent? No. This discounted bundle is only available for a limited time.

Speed. Accuracy. Professional polish. If you’re aiming for a career as a secretary, PA, office admin, or receptionist, this 20-in-1 bundle gives you the skillset employers are scanning for—fast. With industry-relevant topics from document control to sales writing and typing mastery, this isn’t just about learning—it’s about getting hired. Description Administrative jobs are competitive, and candidates who bring both typing efficiency and communication professionalism to the table consistently rise to the top. This bundle was designed to show employers that you’re ready to hit the ground running. From copyediting and GDPR to meeting notes and email tone, the skills packed into this course set match what hiring managers want to see—especially in customer-facing or document-heavy environments. Whether you’re applying to corporate offices, legal firms, medical practices, or local councils, this bundle helps you prove your value on day one. It's also unbeatable value: 20 career-focused courses for less than what others pay for one. Enrol now—because admin roles move fast, and so should you. FAQ Who is this bundle designed for? Aspiring secretaries, receptionists, office assistants, data entry clerks, and admin professionals. What industries would benefit? Legal, medical, education, corporate offices, local government, and finance. Does this bundle help with remote admin roles too? Yes. The skills here are equally valued in virtual PA and hybrid administrative jobs. Do I need to be good at typing already? No. The bundle helps you build accuracy and efficiency from any level. Are the courses certified? Yes. Each course comes with a certificate you can add to your CV or portfolio. Is this a one-time offer? Yes. This is a limited-time deal and won’t be repeated at the current bundle rate.

If you're looking to secure a role in HR, support work, or the public sector, the Equality 20-in-1 online course bundle is your launchpad. Built for those who want to get noticed by modern employers, this bundle enhances your credibility across workplace communication, regulation, and mental health awareness. With key compliance topics included, it's ideal for those ready to lead fairly, support thoughtfully, and stay professionally relevant. Description Equality is more than a buzzword—it’s a hiring requirement across public services, education, and private organisations. This 20-course bundle equips you with an employable skillset in workplace wellbeing, inclusivity, and compliance. From team leadership to neurodiversity understanding, the range of topics shows recruiters you're serious about working ethically and effectively. Whether you’re entering social care, climbing the HR ladder, or diversifying your admin role, this bundle positions you as a candidate employers want. It’s also exceptional value—20 premium courses for less than the cost of one formal qualification. Enrol now, or risk missing a rare opportunity to qualify across equality-driven sectors in one move. FAQ What kinds of jobs would this help with? HR assistant, support worker, compliance officer, mental health advocate, admin staff, and education coordinator. Which industries value these skills? Healthcare, education, corporate HR, charities, government, and service industries. Is this bundle suitable for career changers? Absolutely. It’s designed to upskill anyone seeking work in ethical or people-focused roles. Are the courses certifiable? Yes. You’ll receive certificates of completion that employers recognise and value. Why enrol now? This bundle is offered at a fraction of the cost of individual courses—for a limited time only. Do I need a background in equality or HR? Not at all. The bundle is suitable for complete beginners and those adding to their professional portfolio.

Green energy isn’t just a movement—it’s a booming career sector. The Renewable Energy and Energy Management 20-in-1 Premium Bundle is designed to help you break into high-demand roles by equipping you with the multidisciplinary knowledge that employers in sustainability, engineering, and energy infrastructure are actively hiring for. Description In a world rapidly transitioning to sustainable practices, professionals who understand the intersection of energy, safety, and efficiency are topping the recruitment lists. This bundle covers the crucial areas valued in the renewables industry—spanning engineering, logistics, environmental stewardship, and regulatory safety. Whether you're looking to join a solar startup, manage HVAC systems, or support utility-scale infrastructure, this 20-course collection strengthens your CV in ways single-topic training simply can’t. From communication and reporting to physics, fire safety, and quantity surveying—your skillset becomes as varied as the job market demands. Act now to lock in this bundle—because the green jobs of tomorrow are filling up today. FAQ Q: Who is this course bundle for? A: Energy coordinators, sustainability officers, mechanical engineers, facility managers, and environmental consultants. Q: Will it improve my job prospects in the renewables sector? A: Yes. It’s tailored to match the hiring criteria across green energy and energy management roles. Q: Is prior experience required? A: No—this bundle is suitable for both entry-level learners and professionals expanding their knowledge. Q: Is this relevant in the UK job market? A: Yes. Topics like RIDDOR, PUWER, and Electrical Safety Management support UK compliance and hiring standards. Q: Why should I enrol now? A: High-value bundles like this are offered for a limited time—and early access means early advantage. Q: Can I use this across industries? A: Definitely. The course bundle applies to renewables, utilities, engineering, and environmental sectors.

From car repair shops to electric vehicle tech, this Automotive Mechanic & Technical Training 20-in-1 Bundle positions you to be job-ready across a range of roles in today's rapidly evolving motor and electronics industries. Description Skilled technicians are in demand—but the best jobs go to those who bring more than just one trade to the table. This bundle combines mechanical, electrical, and hands-on repair topics with vital workplace skills that employers look for during recruitment. Whether you're working in a garage, a manufacturing floor, or branching into electronics repair, this 20-course collection makes your CV harder to ignore. With everything from car maintenance and welding to compliance, health & safety, and even communication skills, this isn't just about fixing vehicles—it’s about becoming the technician employers need most. And with today’s rising demand for cross-trained mechanics, skipping this offer could mean falling behind while others land the roles you wanted. FAQ Q: What kind of jobs does this bundle prepare me for? A: Automotive technician, repair mechanic, welding apprentice, workshop supervisor, mobile repair technician, and more. Q: Does this help with both vehicle and electronics roles? A: Yes—it covers topics that bridge both areas, making you a more versatile hire. Q: Can I learn at my own pace? A: Yes. You can complete the bundle on your own schedule. Q: Is this better value than single-topic courses? A: Far better—20 job-relevant topics bundled affordably. Q: Do employers value these types of qualifications? A: Employers increasingly favour candidates with multiple technical and safety competencies. Q: Should I enrol now? A: If you want to stay competitive in a hands-on trade, don’t delay. Bundles like this don’t stay around forever.

Step confidently into the world of healthcare with this 20-in-1 bundle designed to prepare you for high-demand roles in medical assistance, healthcare admin, and nursing support. If you're looking to get noticed in the medical field, these career-boosting certifications are the competitive edge you've been waiting for. Description Medical environments are fast-paced, high-responsibility, and deeply human. To thrive in them, professionals must combine administrative efficiency with excellent communication and digital competency. This bundle is carefully curated to make you visible—and valuable—to hospitals, clinics, and care organisations. Whether you’re transitioning into healthcare, reskilling, or starting from scratch, this bundle gives you 20 certifications that prove you’re more than ready to take on assistant, coordinator, or support roles. And since job openings in healthcare support services are growing faster than most sectors, there’s no better time to upskill. You don’t need to wait for a new year, semester, or vacancy. The only thing standing between you and job-ready status is enrolment. FAQ What types of roles is this bundle ideal for? Medical assistant, healthcare administrator, clinic coordinator, ward clerk, nursing support roles. Are certificates included for each course? Yes—each course comes with a digital certificate you can add to your CV or LinkedIn. Do I need prior healthcare experience? No experience required—this is suitable for beginners or those making a career switch. How long do I have access to the content? Lifetime access is included. Study at your own pace with no deadlines. Why choose this over a single course? Because 20 certifications for less than the cost of one short training? That’s smart career economics. Is now really the right time to start? Absolutely. Healthcare is hiring, and well-rounded candidates get picked first. Don’t wait to be left behind.