10575 Communication courses in Armthorpe delivered Online

If you think KYC sounds like a distant cousin of BBQ, don’t worry—you’re not alone. The KYC Mini Bundle blends the essentials of Know Your Customer procedures, Anti-Money Laundering (AML) principles, GDPR awareness, and persuasive copywriting techniques (including sales writing that doesn’t sound like shouting). This course doesn’t drown you in regulation. Instead, it provides a sensible approach to customer verification, lawful communication, and clear writing. Whether you’re on the front lines of onboarding or behind a keyboard drafting emails, it’s a fine balance of writing smartly and thinking legally. Learning Outcomes: Understand customer verification standards within KYC requirements. Learn key AML prevention strategies in organisational contexts. Apply GDPR awareness to communication and data handling. Write persuasive sales content using structured techniques. Develop writing with ethical clarity and compliance in mind. Balance legal requirements with audience-friendly language use. Who is this Course For: Frontline staff verifying clients and new accounts. Admins managing customer data and internal reports. Writers creating GDPR-conscious digital content. Sales teams focused on ethical written persuasion. Freelancers handling client onboarding or emails. Support staff in customer-focused financial services. Onboarding professionals working in digital sectors. Anyone involved in writing with legal implications. Career Path: KYC Analyst (Entry-Level) – £28,000/year AML Assistant – £30,000/year Data Protection Administrator – £27,500/year Junior Compliance Writer – £26,000/year Customer Onboarding Executive – £25,000/year Sales Copywriter (Finance Focus) – £29,000/year

Dogs may not read manuals, but you'll soon know how to write one. The Dog Training Mini Bundle helps you navigate puppy training, dog basics, grooming essentials, report writing, and behavioural problem solving—all while staying well away from the squeaky jargon. This mix of canine care and structured thinking suits anyone wanting to understand both the barks and the business. Learn how to train, maintain, and manage dogs with calm confidence—and wrap it all up in tidy reports that even your vet might admire. Learning Outcomes: Train puppies using consistent routines and behavioural reinforcement. Understand key aspects of basic canine care and habits. Recognise signs of grooming needs and coat maintenance essentials. Write basic reports for dog care or training observations. Address dog behaviour issues with structured logic and reasoning. Apply techniques to encourage better dog and handler communication. Who is this Course For: Aspiring dog trainers or pet behaviour advisers. Dog walkers interested in structured care knowledge. Pet care workers wanting to improve communication with dogs. Volunteers at kennels or rehoming centres. Owners managing young or energetic puppies at home. Animal lovers who enjoy structured approaches to pet care. Writers documenting dog behaviour for training purposes. Beginners exploring dog-related service businesses. Career Path: Dog Trainer Assistant – £21,000/year Canine Grooming Support – £20,500/year Pet Behaviour Adviser – £24,000/year Kennel Supervisor – £23,000/year Animal Welfare Officer – £25,500/year Dog Training Blogger/Writer – £22,000/year

The Retail Skills & Management Training Mini Bundle is the silent helper behind every successful shop floor. Including Retail Management, Telephone Etiquette, Communication Skills, Team Leader, and KYC, it’s tailored for those who want to move through the ranks without stumbling over jargon or stock takes. Whether you're managing tills or team talks, this bundle offers straightforward guidance to help you hold your own in customer-facing environments. From learning to lead without shouting to keeping your KYC knowledge tidy, it’s a solid all-rounder for any retail professional who’d rather not wing it. Learning Outcomes: Understand store organisation through basic Retail Management skills. Apply strong Telephone Etiquette in customer or staff interaction. Develop concise and clear Communication Skills for all roles. Learn essential responsibilities within a Team Leader position. Understand KYC requirements for retail customer verification. Build confidence managing team dynamics and shop floor activity. Who is this Course For: Staff aiming to move into Retail Management roles. People seeking confidence in team or customer conversations. Sales assistants wanting to learn KYC requirements. Retail workers aiming to grow into Team Leader roles. New staff learning basic Telephone Etiquette expectations. Career starters seeking multi-role retail knowledge. Team members improving workplace Communication Skills. Learners interested in shop floor management training online. Career Path: Retail Supervisor – £25,000 average UK salary Customer Service Assistant – £21,000 average UK salary Team Leader – £27,000 average UK salary Store Assistant Manager – £28,000 average UK salary Retail Compliance Officer (KYC) – £30,000 average UK salary Sales Floor Manager – £29,000 average UK salary

The Life Coaching & Mentoring Mini Bundle brings together essential courses focused on personal growth and communication finesse. With topics including life coaching, self-esteem, motivation, organisation, and negotiation skills, this bundle blends structured personal development with thoughtful mindset training. Whether you're guiding others or refining your own approach to everyday challenges, you'll find this selection refreshingly purposeful. Perfect for those who value clarity, resilience, and effective dialogue, the bundle offers a flexible study route for developing strong interpersonal and inner leadership abilities. It avoids overstatement and gets right to the point — if you're after insight rather than fluff, this is for you. Learning Outcomes: Develop structured approaches to life coaching conversations and goals. Understand core strategies behind strong self-motivation techniques. Explore the foundations of boosting personal and social confidence. Apply self-organisation methods to everyday tasks and time planning. Learn negotiation basics useful in both personal and work scenarios. Improve communication styles for mentoring or being mentored. Who Is This Course For: Individuals interested in personal and mindset development. Aspiring coaches looking to gain foundational knowledge online. Teachers and trainers improving communication with learners. Managers mentoring staff or junior team members. Job seekers wanting to enhance leadership and soft skills. Parents or carers looking to guide others with confidence. Entrepreneurs refining self-motivation and focus routines. Anyone working in support, community, or advisory roles. Career Path: Life Coach – £25,000 to £45,000 Personal Development Advisor – £23,000 to £38,000 Mentor or Support Worker – £21,000 to £32,000 Corporate Trainer – £30,000 to £50,000 Wellbeing Officer – £26,000 to £41,000 Career Advisor – £24,000 to £39,000

You don’t need a studio, a greenhouse, or binoculars strapped to your face to get started—this light-hearted and informative bundle gives you a relaxed way to enjoy your time while learning. From gardening tips to drawing basics, and even a look at the feathered friends in your backyard, this bundle is the antidote to a long to-do list. Whether you're polishing up your sketching, growing your greens, or simply talking more confidently with others, there's something here for anyone who believes learning doesn’t always need a deadline. These topics mix creativity with know-how, and the best part? You can enjoy them at your own pace, preferably with a cup of tea. Learning Outcomes: Discover the fundamentals of gardening and plant care. Learn essential drawing and sketching techniques. Understand bird types and their key characteristics. Improve everyday communication and listening skills. Gain basic horticulture knowledge for home gardening. Build confidence through hobbies and creative exploration. Who is this Course For: Hobbyists looking to learn something new and enjoyable. Gardeners wanting better results from home planting. Drawing enthusiasts seeking structured starting points. Nature lovers interested in bird identification basics. Those improving communication for social interactions. Parents wanting hobbies they can enjoy with children. Retirees looking to explore relaxed, enjoyable activities. Anyone needing a fun break from their regular routine. Career Path: Gardener – Average Salary: £23,000 Bird Guide (Ornithology Enthusiast) – Average Salary: £25,000 Horticulture Assistant – Average Salary: £22,000 Freelance Illustrator – Average Salary: £27,000 Communication Coach – Average Salary: £30,000 Art Workshop Facilitator – Average Salary: £26,000

This 1 hour PECS overview provides basic information about the Picture Exchange Communication System (PECS). We begin with a brief overview of the Pyramid Approach to Education, a model commonly used to create effective educational environments. Next, each of the six phases of PECS will be described and/or demonstrated with accompanying videos illustrating PECS in action. We will discuss transitioning from PECS to other modalities, before concluding with a review and analysis of common myths associated with PECS. Please note that this is an overview only and is not intended as, nor does it replace the PECS Level 1 training workshop. Identify the purpose of PECS Identify the elements in the Pyramid Approach to Education Discuss the six phases in the PECS protocol List the criteria for transitioning from PECS to speech and/or SGD Discuss myths and facts about PECS WORKSHOP DETAILS Agenda: 1 hour Registration Time: N/A Tuition Includes: N/A

Explore the timeless relationship between structure and style with this Architecture & Interior Design Course. Designed to offer a broad understanding of architectural theory, historical styles, and interior aesthetics, this course takes you through everything from Ancient and Gothic design to the modernist flair of Art Deco and Scandinavian minimalism. You’ll examine the progression of architectural movements across centuries, gaining an insightful perspective into how design has evolved to shape our environments today. Delving into the principles of interior design, colour theory, lighting strategies, and popular room-by-room aesthetics, this course also explores the art of presenting concepts and managing a design business. Whether you're passionate about restoring historic buildings or envisioning contemporary spaces, this programme blends architectural knowledge with creative interior vision—ideal for learners with a keen eye for form, space, and detail. Key Features: CPD Certified Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases This Architecture & Interior Design bundle contains the following courses, Architecture Module 01: Introduction to Architectural Studies Module 02: Ancient Architecture Module 03: Architectural Ideas and Movements Module 04: Architectural Styles Module 05: Art Deco Architectural Style Module 06: Scandinavian Architectural Style Module 07: Victorian Architectural Style Module 08: Classical and Early Christian Architectural Style Module 09: Gothic Architectural Style Module 10: Baroque and Rococo Architectural Style Module 11: Eclecticism Architectural Style Module 12: Modern and Post-Modern Architectural Style Module 13: Interior Designing Module 14: Colour in Interior Designing Module 15: Lighting in Interior Design Part One Module 16: Lighting in Interior Design Part Two Interior Design Course Module 01: Introduction to Interior Design Module 02: Design Principles Module 03: Project Overview Module 04: Design Elements Module 05: Design Elements Practical Components Module 06: Room by Room Design Module 07: Popular Interior Designs Module 08: Sustainable Design Module 09: Presenting Your Ideas Module 10: Managing Interior Design Business Learning Outcomes: Analyze architectural history, from ancient structures to modern styles. Identify and differentiate various architectural styles and movements. Practically use your understanding of decorating concepts and principles. Show off your expertise when creating interior spaces room by room. Develop sustainable design solutions within interior design projects. Showcase effective communication and presentation skills for design ideas. Accreditation All of our courses, including the Architecture & Interior Design Course are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Architecture & Interior Design Course, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the Architecture & Interior Design Course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Architecture & Interior Design Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Architecture Course is ideal for: Individuals aspiring to understand architectural history and styles. Those interested in practical applications of interior design principles. Creatives looking to enhance room-by-room design skills. Individuals wanting to explore sustainable practices in design. Aspiring entrepreneurs in the interior design business. Requirements Learners do not require any prior qualifications to enrol on this Architecture & Interior Design Course. You just need to have an interest in Architecture Course. Career path After completing this Architecture & Interior Design Course you will have a variety of careers to choose from. The following job sectors of Architecture Course are Interior Designer - £25K to 45K/year Architectural Historian - £30K to 50K/year Design Consultant - £26K to 40K/year Sustainable Design Specialist - £28K to 45K/year Interior Design Business Manager - £30K to 50K/year Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Stepping into the realm of payroll, our 'Diploma in Payroll (UK Payroll System, Payee, Tax, NI, Pension) at QLS Level 5' course offers an all-encompassing journey. Delve deep into the UK's meticulous payroll system, spanning from its foundational basics to the intricate legislation settings and the crucial year-end procedures. This course ensures you grasp every nook and cranny of the vast subjects like PAYE, tax, NI, and pension, setting you up for payroll success. Learning Outcomes Understand the intricacies of the UK Payroll System and its associated legislations. Confidently set up and manage both existing and new employee records. Master payroll processing, including understanding pay elements, payment updates, and reports. Gain proficiency in e-submissions, ensuring seamless digital communication. Efficiently handle unique payroll situations such as when an employee leaves or needs quick SSP. Why choose this Diploma in Payroll (UK Payroll System, Payee, Tax, NI, Pension) at QLS Level 5 course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Diploma in Payroll (UK Payroll System, Payee, Tax, NI, Pension) at QLS Level 5 course for? Individuals aiming to embark on a career in payroll management. HR professionals seeking a deeper understanding of the payroll process. Business owners aiming to manage their company's payroll in-house. Accountants and finance professionals looking to expand their skill set. Students studying finance or HR, wanting a comprehensive grasp of the UK's payroll system. Career path Payroll Administrator: £18,000 - £25,000 Payroll Manager: £30,000 - £45,000 HR Officer: £22,000 - £30,000 Financial Controller: £40,000 - £60,000 Accountant: £25,000 - £50,000 Payroll Consultant: £35,000 - £55,000 Prerequisites This Diploma in Payroll (UK Payroll System, Payee, Tax, NI, Pension) at QLS Level 5 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £115 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Payroll System in the UK Payroll System in the UK 01:05:00 Module 02: Payroll Basics Payroll Basics 00:10:00 Module 03: Company Settings Company Settings 00:08:00 Module 04: Legislation Settings Legislation Settings 00:07:00 Module 05: Pension Scheme Basics Pension Scheme Basics 00:06:00 Module 06: Pay Elements Pay Elements 00:14:00 Module 07: The Processing Date The Processing Date 00:07:00 Module 08: Adding Existing Employees Adding Existing Employees 00:08:00 Module 09: Adding New Employees Adding New Employees 00:12:00 Module 10: Payroll Processing Basics Payroll Processing Basics 00:11:00 Module 11: Entering Payments Entering Payments 00:12:00 Module 12: Pre-Update Reports Pre-Update Reports 00:09:00 Module 13: Updating Records Updating Records 00:09:00 Module 14: e-Submissions Basics e-Submissions Basics 00:09:00 Module 15: Process Payroll (November) Process Payroll (November) 00:16:00 Module 16: Employee Records and Reports Employee Records and Reports 00:13:00 Module 17: Editing Employee Records Editing Employee Records 00:07:00 Module 18: Process Payroll (December) Process Payroll (December) 00:12:00 Module 19: Resetting Payments Resetting Payments 00:05:00 Module 20: Quick SSP Quick SSP 00:09:00 Module 21: An Employee Leaves An Employee Leaves 00:13:00 Module 22: Final Payroll Run Final Payroll Run 00:07:00 Module 23: Reports and Historical Data Reports and Historical Data 00:08:00 Module 24: Year-End Procedures Year-End Procedures 00:09:00 Mock Exam Mock Exam - Diploma in Payroll (UK Payroll System, Payee, Tax, NI, Pension) at QLS Level 5 00:20:00 Final Exam Final Exam - Diploma in Payroll (UK Payroll System, Payee, Tax, NI, Pension) at QLS Level 5 00:20:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special NLP For Sales, Persuasion & Influence Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The NLP For Sales, Persuasion & Influence Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This NLP For Sales, Persuasion & Influence Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This NLP For Sales, Persuasion & Influence Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this NLP For Sales, Persuasion & Influence? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the NLP For Sales, Persuasion & Influence there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This NLP For Sales, Persuasion & Influence course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This NLP For Sales, Persuasion & Influence does not require you to have any prior qualifications or experience. You can just enrol and start learning.This NLP For Sales, Persuasion & Influence was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This NLP For Sales, Persuasion & Influence is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Promo 00:01:00 What You Will Learn In This Course 00:01:00 Mindset For Sales: Unlimited Confidence & Certainty Positive Mind Pictures: Hack Your Brain 00:02:00 Assume The Sale: The Sales Mindset 00:02:00 Create Powerful Anchors: Never Second Guess Yourself Again! 00:05:00 Step 1: RAPPORT. Learn NLP Ninja Techniques To Build Lasting Rapport Instantly Why You Need Rapport + What People Do Wrong 00:02:00 Pace & Lead Technique: Instant Rapport & Communication Skills 00:02:00 Non Verbal Mirroring: The Unfair Advantage To Build Rapport 00:03:00 The Similar Words Technique: Hace Their Brain So Your Customers Like You! 00:02:00 The Commond Denominator Technique: Create a Feeling Of Trust Instantly 00:01:00 Using V, A, K Words: A Powerful Technique To Sell Effortlessly 00:05:00 Using Eye Cues: Read Their Subconscious & That At Your Advantage 00:05:00 Build Yes Sets: Make the Sale Easy! 00:01:00 Step 2: THE ART OF ASKING QUESTIONS: Know What You Need To Know To Persuade Them The Art Of Asking Questions + What You Need To Ask 00:02:00 Discover Their Vaues: Want to Sell Effortlessly? You Need This Technique! 00:02:00 Buiyng Patterns: Dark Psychology 00:03:00 Action Verbs + Language Patterns: Speak Directly To The Subconscious 00:03:00 Step 3: ESTABLISH A NEED + VALUE IT: Never Miss This Step! Establish A Need + Value It: Know If They Are Interested! 00:02:00 Presuppositions: Hack Their Perceptions About Your Product 00:03:00 Step 4: LINK THEIR NEED WITH THE OFFER: The Most Important Step... Link Your Offer To Their Need: How To Do It The Right Way 00:01:00 Repeat Cient's Values: Influence Them Instantly To Buy 00:02:00 Use Their Own Buying Strategy So They Buy! 00:02:00 Step 5: CLOSING: How To Close + Deal With Objections Closing Techniques: Want The Best Ways To Close The Sale? 00:05:00 Most Common Objections: How To Deal With Them 00:02:00 Pace & Lead To Destroy Objections 00:03:00 Context Reframing: The Art Of Handling Objections 00:02:00 Future Pacing: Make The Customer Experience The Results In Advance 00:01:00 NLP tools to go further Motivate Them By Negative States 00:02:00 3rd Party Authority 00:01:00 Incremental Persuasion 00:01:00

Embark on a transformative journey in Strategic Management and Leadership Development. This course delves into the core principles of business management, encompassing planning, analysis, branding, and administration. Explore strategic approaches to leadership and gain insights to drive business growth and success. Learning Outcomes: Develop a strong foundational understanding of strategic management and its significance in business success. Analyze business planning and conduct effective analysis to drive informed decision-making. Explore the art of business branding and its impact on building a strong market presence. Gain proficiency in business administration, optimizing operational processes and resource management. Apply strategic leadership principles to inspire and lead teams towards organizational objectives. Develop strategic thinking and problem-solving skills to navigate complex business challenges. Foster effective communication and interpersonal skills for impactful leadership. Create strategies for continuous improvement and innovation to achieve sustainable growth. Why buy this Strategic Management and Leadership Development? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Strategic Management and Leadership Development there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Strategic Management and Leadership Development does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring Business Managers and Entrepreneurs. Professionals Looking to Develop Leadership and Management Skills. Managers Seeking to Enhance Their Strategic Thinking and Decision-making Abilities. Individuals Interested in Business Administration and Leadership Development. Prerequisites This Strategic Management and Leadership Development was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Business Manager - $60,000 to $100,000/year. Operations Manager - $70,000 to $120,000/year. Business Development Manager - $70,000 to $130,000/year. Marketing Manager - $60,000 to $110,000/year. Entrepreneur/Business Owner - Income varies based on business success. Course Curriculum Strategic Management and Leadership Development Introduction to Business Management Designing Your Organisational Structure 00:30:00 Introduction to Operations Management 00:15:00 Understanding Financial Terms 00:30:00 Getting the Right People in Place 00:15:00 Getting Your Product Together 00:15:00 Building a Corporate Brand 00:30:00 Marketing Your Product 01:00:00 Selling Your Product 00:15:00 Planning for the Future 00:15:00 Goal Setting 00:30:00 Succession Planning 00:15:00 Managing Your Money 00:15:00 Ethics 00:15:00 Building a Strong Customer Care Team 00:15:00 Training Employees for Success 00:15:00 Leadership Essentials 00:15:00 Business Planning and Analysis Business Planning Basics 01:00:00 Market Evaluation 01:00:00 Analyze Competition 01:00:00 Determine A Marketing Strategy 01:00:00 Decide What Extras You May Need Like Staff etc 00:30:00 The Dangers In Not Making A Business Plan 00:15:00 Wrapping Up 00:15:00 Business Branding Introduction 00:15:00 The Purple Cow 00:30:00 Try to be an Exceptionist 00:30:00 Make Yourself Well Recognised Before Your Customers 00:15:00 Wow Your Customers 00:30:00 Develop a Personal Style 00:30:00 Use Creative Imageries to Catch the Attention 00:30:00 Be a Traditionalist, Not a Fad Chaser 00:15:00 Bringing Out the Purple Cow in Your Business 00:30:00 Conclusion 00:15:00 Business Administration What is Business Administration? 00:30:00 Business and Organisations 00:15:00 Management of Business 00:30:00 Business Organization Perspectives 00:30:00 Decision Making 00:30:00 Approaches to Leadership 00:30:00 Business Management Introduction 01:00:00 How to Build Trust and Confidence 01:00:00 A Manager's Pitfalls 01:00:00 How to Build Team Spirit 01:00:00 Dealing with Problem Employees 01:00:00 Using Your Emotional Intelligence 00:30:00 Conclusion to Management 00:15:00 Mock Exam Mock Exam- Strategic Management and Leadership Development 00:20:00 Final Exam Final Exam- Strategic Management and Leadership Development 00:20:00