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24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Did you know that over 150,000 people in the UK use British Sign Language (BSL) as their first or preferred language? There's a growing need for skilled professionals who can bridge the communication gap between the Deaf and hearing communities. Are you interested in a rewarding career helping people with speech and language difficulties? If so, this comprehensive course bundle is the perfect place to begin your journey. This unique bundle combines BSL language training with courses in speech and language therapy and audiology. You'll gain a strong foundation in BSL, develop a comprehensive understanding of speech and language disorders, and explore methods for assessment and intervention. Additionally, the interpreter training course equips you with the skills to bridge the communication gap between Deaf and hearing individuals in a professional setting. This British Sign Language (BSL) & Speech Therapy Bundle: Course 01: British Sign Language (BSL) Level 2 Course 02: Speech and Language Therapy Course 03: Audiology Course 04: British Sign Language Interpreter Training Join us on this journey of inclusion, empathy, and growth, and be a catalyst for change with this British Sign Language (BSL) Course. Learning Outcomes of British Sign Language (BSL) Bundle: Gain a comprehensive understanding of British Sign Language (BSL) grammar and vocabulary. Develop proficiency in BSL finger spelling and facial expressions. Master the skills to effectively communicate in various BSL contexts, including everyday conversations. Enhance your understanding of deaf culture and the importance of inclusion and accessibility. Prepare for professional opportunities in BSL interpretation, speech and language therapy, and healthcare. Contribute to breaking down communication barriers and promoting a more inclusive society. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of British Sign Language (BSL) Get a free student ID card with British Sign Language (BSL) Training program (£10 postal charge will be applicable for international delivery) The British Sign Language (BSL) is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the British Sign Language (BSL) course materials The British Sign Language (BSL) comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: British Sign Language (BSL) Level 2 Module 01 Introduction To The Course Fingerspelling Vocabulary Used In Daily Lives Common Names Module 02 Greetings And Introduction Question Signs Opinions Introduction Dialogue Clarification Taking Leave Taking Leave Dialogue Module 03 Describe People Personal Information Family Dialogue Animal And Pets Describing Family - Animals Module 04 Weather Transports Transport Dialogue Direction Simple Direction Dialogue Module 05 Colours Size Numerals BSL Vs English Grammar Order Module 06 Rooms Objects Objects Dialogue Numbers Using The Numbers Days And Months Dialogue Module 07 Home Questions And Statements About The Home & many more ... Course 02: Speech and Language Therapy Module 01: An Overview of Speech Therapy Module 02: The Science of Speech Module 03: The Anatomy of Speech Module 04: Characteristic of Speech: Linguistic Discipline Module 05: Literacy and Language Development Module 06: Child Speech & Language Disorders Course 03: Audiology Module-01: Introduction To Audiology Module-02: Anatomy And Physiology Of The Ear Part One Module-03: Anatomy And Physiology Of The Ear Part Two Module-04: Acoustics And Psycho-Acoustics Module-05: Pure Tone Audiometry Part One Module-06: Pure Tone Audiometry Part Two Module-07: Pure Tone Audiometry Part Three Module-08: Audiological Disorders Part One Module- 09: Audiological Disorders Part Two Module-10: Audiological Disorders Part Three Module-11: Disorders Of The Auditory Nervous System Module-12: Rehabilitation For Hearing Impairment Part One Module-13: Rehabilitation For Hearing Impairment Part Two Course 04: British Sign Language Interpreter Training Introduction To BSL And Fingerspelling Exchanging Personal Information Families Numbers (Time, Calendar And Money) Colours Transports Weather Directions Activities/Hobbies And Sports Description Of A Person And Clothes Animals Numbers (Money) Foods And Drinks How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: £29.99 CPD 190 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This British Sign Language (BSL) & Speech Therapy bundle is suitable for everyone. Requirements You will not need any prior background or expertise in this British Sign Language (BSL) bundle. This bundle is ideal for: Aspiring BSL Interpreters Speech & Language Therapists Audiology Assistants Educators Healthcare Professionals Career path This British Sign Language (BSL) bundle will allow you to kickstart or take your career to the next stage in the related sector such as: BSL Teacher BSL Interpreter Speech and Language Therapist Audiologist Social Worker Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

The Safeguarding Vulnerable Adults Training has been developed to help vulnerable adults and safeguard them by identifying the gap between neglect and abuse. This course further focuses on the significance of communication. Start learning Adult Safeguarding that will give you enough knowledge and skills to build your dream career. About this course This Adult Safeguarding helps to grow your skills faster through the power of relevant content and world-class tutors. In this industry-leading bite-sized course, you will learn up-to-date knowledge in the relevant field within a few hours and get certified immediately. The modules of this course are very easy to understand and all of the topics are split into different sections. You will easily grasp and use the knowledge gained from this course in your career and go one step ahead of your competitors. The course is designed to improve your employability and provide you with the tools you need to succeed. Enrol today and start learning your essential skills. Why choose this course Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Get 24/7 help or advice from our email and live chat teams Get full tutor support on weekdays (Monday to Friday) Course Design The Adult Safeguarding is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Who Is This Course For:​ This Adult Safeguarding is ideal for those who want to be skilled in this field or who wish to learn a new skill to build their dream career. If you want to gain extensive knowledge, potential experience, and be an expert in the related field then this is a great course for you to grow your career. Requirements This course is for anyone who would like to learn Adult Safeguarding related skills to aid his/her career path. No formal entry prerequisites are required Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 01: An Introduction to Safeguarding of Vulnerable Adults An Introduction to Safeguarding of Vulnerable Adults 00:15:00 Module 02: Safeguarding Legislations Safeguarding Legislations 00:25:00 Module 03: Understanding Abuse and Neglect Understanding Abuse and Neglect 00:25:00 Module 04: Policy, Roles and Responsibilities Safeguarding Vulnerable Adults Policy, Roles and Responsibilities 00:32:00 Module 05: Understanding the Importance of Communication in Care Understanding the Importance of Communication in Care 00:20:00 Module 06: Sharing Information and Responding To a Disclosure Sharing Information and Responding To a Disclosure 00:20:00 Module 07: Reporting Your Concern Reporting Your Concern 00:17:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

In today's dynamic global landscape, proficiency in Oil and Gas Management is paramount, driving the need for specialized knowledge and skills in this sector. This certificate course offers a comprehensive understanding of key facets, beginning with an introduction to Oil and Gas Management and extending to vital topics such as energy economics, project management, pipeline operations, risk analysis, and health and safety protocols. With the industry's complexity and the critical role it plays in the economy, mastering these areas is essential. This course not only equips individuals with the expertise demanded by the sector but also enhances their employability prospects significantly, particularly in the UK where the oil and gas industry remains robust. Graduates can anticipate lucrative job opportunities with an average annual salary of £50,000. The advantages of this course are multifaceted, including the ability to navigate complex projects, ensure safety compliance, manage communication effectively, and mitigate risks. Enrol in this Oil and Gas Management course to gain invaluable insights and unlock exciting career opportunities in this vital sector. Key Features: CPD Certified Oil and Gas Management Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Introduction to Oil and Gas Management Module 02: Energy, Economics and Finance in Oil and Gas Module 03: Oil and Gas Project Management Module 04: Managing Oil and Gas Pipelines Module 05: Project Risk Analysis Module 06: Managing Communication and Conflict Module 07: Oil and Gas Health and Safety Learning Outcomes: Understand key concepts in oil and gas management principles. Analyze energy markets and financial implications within the industry. Implement effective project management strategies in oil and gas projects. Manage pipelines efficiently to ensure smooth operations and distribution. Conduct thorough risk analysis to mitigate potential project setbacks. Navigate communication challenges and resolve conflicts within oil and gas contexts. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Oil and Gas Management Certificate course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Oil and Gas Management Certificate. Moreover, this course is ideal for: Graduates seeking specialised knowledge in oil and gas management. Professionals aiming to enhance skills for career advancement in energy. Individuals transitioning into oil and gas industry roles. Managers seeking to broaden their understanding of industry dynamics. Anyone interested in health, safety, and management within oil and gas. Requirements There are no requirements needed to enrol into this Oil and Gas Management Certificate course. We welcome individuals from all backgrounds and levels of experience to enrol into this Oil and Gas Management Certificate course. Career path After finishing this Oil and Gas Management Certificate course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Oil and Gas Management are: Oil and Gas Operations Manager - £45K to £80K/year Energy Analyst - £30K to £60K/year Project Coordinator - £25K to £45K/year Health and Safety Advisor - £35K to £60K Pipeline Maintenance Engineer - £40K to £70K Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Payroll & Performance Management mega bundle. This 37 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Payroll & Performance Management bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Payroll & Performance Management bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Payroll & Performance Management Bundle Consists of the following Premium courses: Course 01: HR Management Course 02: HR Virtual Interview Techniques Course 03: Managing Online Meetings Course 04: Decision Making in High Stress Course 05: Supporting a Grieving Employee Course 06: Working from Home Essentials Course 07: HR Crisis Communication Training Course 08: Diploma in Emotional Intelligence and Resilience Course 09: Customer Relationship Management Course 10: Mental Health Support in Working from Home Course 11: How to Create Positive Work Environment Course 12: Supporting Health and Welbeing of Team Members Course 13: Microsoft Excel Complete Training Course 14: Receptionist Skills Course 15: Office Skills Course 16: Employment Law for HR Course 17: Operations Management Course 18: Emotional Intelligence and Human Behaviour Course 19: Administrative Management Course 20: Managing Budgets Course 21: Business Analysis Course 22: Business Ethics for the Office Course 23: Diploma in Management Skills Course 24: Goal Setting & Accomplishment Course 25: Team Management Advanced Training Course 26: Talent Management Course 27: Creative Thinking and Innovation Course 28: Ethical Leadership Principles Course 29: Risk Management: Risk Assessment & Analysis Course 30: Conflict Management and Crucial Communications Moreover, this bundles include 7 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Course 06: Business English Perfection Course Course 07: Networking Skills for Personal Success Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Payroll & Performance Management mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Payroll & Performance Management to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 37 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 370 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Payroll & Performance Management bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Payroll & Performance Management bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (HR Management) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Recent research indicates a significant surge in demand for childcare professionals, with an increase of 10% in job postings in the last quarter alone. This spike can be attributed to various factors, including the growing number of dual-income households and the emphasis on early childhood education. In response to this trend, our comprehensive bundle, "Child Care, Nanny & Childminding QLS Endorsed Diploma," equips individuals with the necessary skills and knowledge to thrive in this rewarding field. With thirty-five mentions of "Child Care, Nanny & Childminding" throughout the content, our Child Care, Nanny & Childminding bundle stands as a beacon of excellence in childcare education. This Child Care, Nanny & Childminding bundle comprises a diverse range of QLS endorsed and CPD QS accredited courses, meticulously designed to cover every aspect of childcare and childminding. From nurturing parenting skills to understanding the intricacies of child psychology, each module is crafted to empower learners with the tools needed to excel in their roles. Moreover, our guided courses on personal development ensure that participants not only enhance their technical competencies but also sharpen their soft skills for holistic professional growth. Bundle Include includes: QLS Endorsed Courses: Course 01: Diploma in Childcare and Nanning at QLS Level 5 Course 02: Diploma in Parenting Skills Training at QLS Level 4 Course 03: Diploma in Childminding at QLS Level 6 CPD QS Accredited Courses: Course 04: Safeguarding Children: Internet Safety Course 05: Parental Mental Health & Child Protection Course 06: Play Therapy Course 07: Child Playwork Course 08: Creating Children's Room Course 09: The Importance of Preschool Education in Child Development Course 10: Montessori Education for Early Childhood Course 11: How to Handle Tantrums in Children Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD.Child Care, Nanny & Childminding QLS Endorsed Diploma. Learning Outcomes: Upon completion of this Child Care, Nanny & Childminding bundle, learners will achieve the following learning outcomes: Demonstrate proficiency in childcare and nanny duties at QLS Level 5. Apply effective parenting skills and strategies at QLS Level 4. Implement childminding best practices at QLS Level 6. Safeguard children against online risks and promote internet safety. Recognize and address parental mental health issues affecting child welfare. Utilize play therapy techniques to support children's emotional well-being. In this comprehensive Child Care, Nanny & Childminding course bundle, learners will delve into the intricate world of Child Care, Nanny & Childminding, exploring fundamental concepts and advanced techniques essential for providing exemplary care to children. Through a series of engaging modules, participants will gain a deep understanding of child development, learning how to create nurturing environments that foster growth and well-being. From infancy through early childhood, learners will discover how to tailor their approach to meet the unique needs of each child, honing their abilities to provide personalised care and support. Moreover, participants will explore the dynamics of effective communication and relationship-building within the childcare setting. They will learn to collaborate closely with parents and caregivers, forging strong partnerships aimed at promoting the holistic development of children. Through interactive learning experiences and practical case studies, learners will develop the confidence and skills needed to excel in this rewarding field, equipped with a comprehensive toolkit to navigate the complexities of Child Care, Nanny & Childminding with professionalism and compassion. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Child Care, Nanny & Childminding course Child Care, Nanny & Childminding bundle is ideally suited for: Aspiring childcare professionals seeking to enhance their knowledge and skills. Experienced nannies and childminders aiming to upskill and progress in their careers through Child Care, Nanny & Childminding courses. Parents or caregivers interested in gaining insights into effective parenting techniques. Individuals passionate about promoting child welfare and development within their communities. Professionals looking to enter or advance in the Child Care, Nanny & Childminding sector. Students pursuing qualifications in early childhood education or related fields across Child Care, Nanny & Childminding courses. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Career paths for graduates of this Child Care, Nanny & Childminding course bundle may include: Childcare practitioner Professional nanny Childminder Early years educator Child development specialist Family support worker Parenting coach Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

According to recent statistics from the World Health Organization, mental health disorders affect around 450 million people worldwide, making it one of the leading causes of disability. With such a staggering impact, the need for comprehensive mental health support has never been more urgent. In response to this growing demand, our comprehensive bundle, "Mental Health First Aid, Mental Health Law & Counselling QLS Endorsed Diploma" offers a holistic approach to addressing mental health challenges through a blend of theoretical knowledge and practical strategies. This Mental Health First Aid, Mental Health Law & Counselling bundle combines a diverse range of QLS Endorsed and CPD QS Accredited courses to provide a thorough understanding of mental health law, counselling techniques, and first aid interventions. Participants will delve into the intricacies of mental health law at QLS Level 3, advance their counselling skills with a QLS Level 5 diploma, and gain proficiency in mental health first aid. Complementing these technical modules are CPD QS Accredited courses covering topics such as psychiatry, positive psychology, and the relationship between nutrition, fitness, and mental well-being. Additionally, personal development modules focusing on career advancement and public speaking enhance participants' professional skills. Bundle Include includes: QLS Endorsed Courses: Course 01: Certificate in Mental Health Law at QLS Level 3 Course 02: Diploma in Mental Health Counselling at QLS Level 5 Course 03: Diploma in Mental Health First Aid at QLS Level 5 CPD QS Accredited Courses: Course 04: Mental Health and Psychiatry Training - Online Course 05: Mental Health with Positive Psychology Course 06: Food, Fitness & Mental Health Course 07: Mental Freedom: Freedom From Pain Course 08: Food, Fitness & Mental Health Course 09: Child and Adolescent Mental Health Course 10: Biohacking Your Physical and Mental Health Course 11: Self-Help Psychology: Mental Freedom Take your career to the next level with our bundle that includes technical courses and five guided courses focused on personal development and career growth. Course 12: Career Development Plan Fundamentals Course 13: CV Writing and Job Searching Course 14: Networking Skills for Personal Success Course 15: Ace Your Presentations: Public Speaking Masterclass Course 16: Decision Making and Critical Thinking Seize this opportunity to elevate your career with our comprehensive bundle, endorsed by the prestigious QLS and accredited by CPD.Mental Health First Aid, Mental Health Law & Counselling QLS Endorsed Diploma. Learning Outcomes: Understand the legal framework surrounding mental health issues. Develop advanced counselling skills to support individuals with mental health concerns. Gain proficiency in providing mental health first aid interventions. Explore the intersection of mental health and psychiatry. Apply principles of positive psychology to promote mental well-being. Learn how nutrition, fitness, and lifestyle choices impact mental health. This comprehensive Mental Health First Aid, Mental Health Law & Counselling bundle delves into the intricate domains of mental health law, counselling, and first aid, providing participants with a multifaceted understanding of mental health challenges and interventions. Through QLS Endorsed courses, individuals will explore the legal framework surrounding mental health, including legislation, policies, and ethical considerations. They will develop insights into the rights of individuals with mental health disorders, the responsibilities of healthcare providers, and the processes involved in involuntary treatment and detention. Complementing the legal aspect, participants will embark on a journey of self-discovery and skill development in counselling and first aid. The QLS Level 5 diploma in mental health counselling equips individuals with advanced therapeutic techniques, communication skills, and ethical guidelines necessary for effective support and intervention. Furthermore, the diploma in mental health first aid empowers participants with the knowledge and skills to recognise, respond to, and assist individuals experiencing mental health crises or distress. Through a combination of theoretical learning and practical applications, participants will emerge equipped to make meaningful contributions to mental health advocacy, support, and care. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Mental Health First Aid, Mental Health Law & Counselling course is beneficial for: Mental health professionals seeking to enhance their knowledge and skills. Counsellors and therapists aiming to specialise in mental health. Individuals interested in a career in mental health law or advocacy. Healthcare professionals looking to expand their understanding of mental health. HR professionals or managers seeking to support mental health in the workplace. Students or graduates considering a career in mental health services. Requirements You are warmly invited to register for this bundle. Please be aware that there are no formal entry requirements or qualifications necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Upon completion of the Mental Health First Aid, Mental Health Law & Counselling courses, you will be able to: Mental Health Counsellor Mental Health Advocate Psychiatric Nurse Legal Advisor Specialising in Mental Health Human Resources Manager with a Focus on Employee Well-being Public Health Officer Community Support Worker Certificates 13 CPD Quality Standard Certificates Digital certificate - Included 3 QLS Endorsed Certificates Hard copy certificate - Included

Lifetime Access One-Time Enrolment, Lifetime Learning, Our Prime Learners will Get: Instant, Unlimited & Lifetime Access to 3000+ Courses Unlimited PDF Certificates Unlimited PDF Transcripts 1 Free Student ID card & Many More Key Highlights of the Prime Membership Lifetime Access to 3000+ Courses Get Instant Access to all courses Unlimited PDF Certificate Unlimited PDF Transcripts No Hidden Charges CPD Certification Study anytime from anywhere at your own pace 1 Free Student ID card Tutor Support Access to All Future Courses Trusted by 500+ Leading Universities and Companies Globally Some of our All Time Popular Courses: 2D Animation: Ultimate Guide to Adobe Animate Abuse Awareness & Response Training Academic and Research Skills for Business Accident Investigation Accident Investigation training – Documentation and Solution Accountancy Accounting – Income statement and Balance Sheet Accounting and Finance Accounting Skills for New Supervisors Active Listening ADHD Awareness Admin, 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Learn how to make a real difference in your life with our popular relationship manager. Our commitment to online learning and technical expertise is heavily leveraged in the content of these educational modules. Enrol today to take your relationship management knowledge to a whole new level and gain immediate access to research in your chosen field. A Relationship Manager is a professional who is responsible for managing relationships with clients and customers. They are often employed by banks, financial institutions, and other organisations that need to maintain a strong relationship with their customers. This course is endorsed by The Quality Licence Scheme and accredited by CPD (with 120 CPD points) to make your skill development and career progression substantial and easier than ever! The Relationship Manager is responsible for understanding the needs of the customer, providing customer service, and ensuring that the customer is satisfied with the services provided. They also work to build trust and loyalty between the organisation and the customer, as well as to identify any potential issues that may arise. Additionally, they may be responsible for developing and implementing strategies to increase customer satisfaction and loyalty. Enrol now to learn all about it! Learning outcomes Instant access to verified and trusted information Participate in creative and interactive training exercises Rapid assessment and instruction for all subjects The freedom to study anywhere, at your own pace Professional support from dedicated instructors dedicated to online learning Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this Relationship Manager course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support We are confident that you will find the skills and information you need to succeed in this field and stand out in the eyes of others. Don't rely on poor education and half-baked upbringing. We promise to do our best. We will help you reach your full potential whenever and wherever you need it. Keep in mind that Relationship Managers provide valuable and important theoretical training to everyone. However, it does not provide an official qualification for professional practice. Be sure to check with the relevant authorities or administrators for more information. ****Course Curriculum**** Here is the curriculum breakdown of course: Module 01: Introduction to Customer Relationship Management (CRM) What is Customer Relationship Management? Why Customer Relationship Management? Commercial usages of CRM The Benefits of the Customer Value Management Approach Summary Module 02: CRM Fundamentals Defining CRM Types of CRM Misunderstandings CRM Models Customer Lifecycle Summary Module 03: CRM Strategies CRM Perspectives Functional LevelCustomer-facing Front-end LevelCompany-wide Level Elements of a CRM Strategy CRM VisionCulture of Customer OrientationIntegration and Alignment of Organizational ProcessesData and Technology SupportCRM Implementation Developing a CRM Strategy Step 1: Gaining Enterprise-Wide CommitmentStep 2: Building a CRM Project TeamStep 3: Analyzing Business RequirementsStep 4: Defining the CRM Strategy Customer Strategy Summary Module 04: Data Analysis in CRM The Perspectives of Data Analysis Tools for Data Analysis Correlation AnalysisRegression AnalysisFactor AnalysisCluster AnalysisConjoint Analysis Data Analysis Methodology Customer SegmentationRecency-Frequency-Monetary ValueLifetime Value AnalysisPredictive ModellingMarket Basket Analysis (MBA)Click Stream AnalysisPersonalisation Summary Module 05: CRM Databases Types of Databases Customer DatabaseProspect DatabaseCluster DatabaseEnhancement Database The Benefits of Marketing Databases Application of Marketing Databases Applications that Affect Customer RelationshipApplications that Affect Other Business Operations Summary Module 06: Deepening Customer Relationship Importance of Customer Acquisition and Retention Customer Acquisition The Cost of Customer Acquisition Customer Retention Reorganisation for Retaining Customers Customer Retention Marketing Strategies Summary Module 07: Communication Skills Effective Listening Skills Verbal Communication Written CommunicationOral Communication Non-Verbal Communication Communication Strategies Summary Assessment Module 08: Negotiation Techniques Basic Types of Negotiations Phases of Negotiation PreparationDevelopmentClosure Negotiation Techniques Strategies for Identifying Mutual Gain Effective Negotiation Practise Negotiation on Behalf of Others Summary Assessment Module 09: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques ResearchPresentationTake Action Summary Assessment Module 10: Time Management Activities Planning and Prioritising Overcoming Procrastination Crisis Handling Organising Workspace to Make Better Use of Time Planning of Meetings Summary Assessment Module 11: Handling Customer Complaints Importance of Handling Customer Complaints Principles of Good Complaint Handling Getting it RightBeing Customer FocusedBeing Open and AccountableActing Fairly and ProportionatelyPutting things rightSeeking Continuous Improvement The Role of CRM in Handling Customer Complaints Summary Module 12: Future of CRM Trends Driving Change in Customer Interaction The Changing Face of CRM What is Digital CRM Digital CRM in Practice Where to Start Cyber Security Concerns Summary Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Designed to provide an introduction to relationship management, this course provides an excellent opportunity to gain the critical skills and confidence to launch a successful career. It also provides access to proven educational knowledge on the subject to support those wishing to achieve their personal goals in this area. Full-time and part-time learners are equally supported and study hours are fully customizable to suit your needs. Requirements No formal qualification is required. Career path Completing the Relationship Manager Training will put your relationship management skills and knowledge to the test. This gives you an advantage in career development, applying for jobs, and on-the-job personal learning. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Relationship Manager Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Relationship Manager Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)