8713 Communication courses in Cardiff delivered On Demand

Transform your passion for fitness into expertise with our Personal Trainer Course. Master client assessment, goal setting, and advanced training techniques. Learn business and marketing strategies to launch your successful fitness career. Elevate your coaching and leadership skills in a comprehensive program designed for holistic training. Start your journey to becoming a distinguished fitness professional today!

Learn how to perform security audits, penetration testing, and code auditing for modern software in the web/cloud, mobile, and desktop. This course will help you master industry standards and enable you to carry out professional assessments to secure technologies as well as communicate risks to high-level executives, management, and technical staff.

Course Overview The way you treat your customers can make or break the deal. That's why the first rule of building a successful business is excellent customer service.  Learn the fundamentals of this vital area of business with our top-notch Customer Service Skills Training course. This is a course that will help you work on your skills and increase the potential of your career. The course will be delivered through engaging video lessons. Through these lessons, you will be able to deepen your knowledge of Customer Relationship Management. Then the course will educate you on effective communication strategies with consumers. In addition, you will get the chance to develop the skills required for dealing with customer complaints. By the end of the course, you will learn the ways you can improve customer service and create a satisfied customer base.  So, join today and master the art of customer service! Course Sneak Peek Learning Outcomes Recognise the characteristics of quality customer service Understand the major principles of customer relationship management Develop the skills to establish effective communication with your customers Build the competence to handle customer complaints with expertise Identify the vital areas for improving the quality of customer service Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Customer service Problem-solving Customer relationship management Who Should Take this Customer Service Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Service Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Customer Service Skills Training course will equip you with effective skills and abilities and help you explore career paths such as  ManagerCustomer Service Executive Retail Manager Course Curriculum Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Embarking on the journey of the 'Advanced Parenting Skills' course unveils a treasure trove of knowledge, empowering parents to navigate the complex terrains of child-rearing. Delve deep into a curriculum designed to sharpen one's aptitudes, offering an intricate understanding of the relationships between parents and their offspring. With a blend of strategies, tools, and insights, learners unravel the essence of effective communication and the challenges faced in nurturing young minds. Learning Outcomes Understand advanced techniques in nurturing child-parent relationships. Identify and employ effective tools for parenting. Recognise and address challenges inherent in raising children. Implement strategies to strengthen understanding between parents and children. Foster leadership abilities in young minds. Why buy this Advanced Parenting Skills course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Advanced Parenting Skills there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Advanced Parenting Skills course for? Parents seeking to deepen their understanding of child-rearing. Caregivers aiming to foster stronger bonds with children in their care. Educators keen on obtaining insights into child behaviour and communication. Aspiring childcare workers desiring foundational knowledge in parenting. Counsellors working with families and young individuals. Prerequisites This Advanced Parenting Skills does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Advanced Parenting Skills was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Childcare Worker: £18,000 - £21,000 Parenting Coach: £25,000 - £30,000 Family Counsellor: £23,000 - £28,000 Child Behavioural Therapist: £30,000 - £40,000 Child and Family Support Worker: £20,000 - £25,000 Family Mediator: £24,000 - £30,000 Course Curriculum Module 01: Introduction to Advanced Parenting Skills Introduction to Advanced Parenting Skills 00:18:00 Module 02: Skills Required for Parenting Skills Required for Parenting 00:20:00 Module 03: The Tools for Parenting The Tools for Parenting 00:20:00 Module 04: Strategies for Parenting Strategies for Parenting 00:15:00 Module 05: Relationships Between Children and Parents Relationships Between Children and Parents 00:22:00 Module 06: Understanding Between Children and Parents Understanding Between Children and Parents 00:25:00 Module 07: Developing Effective Relationships Developing Effective Relationships 00:25:00 Module 08: Behaviour Is The Heart Of Communication Behaviour Is The Heart Of Communication 00:20:00 Module 09: The Challenge of Parenting The Challenge of Parenting 00:15:00 Module 10: Asserting Leadership Abilities in Children Asserting Leadership Abilities in Children 00:15:00

Embark on a transformative journey with 'Growth Mindsets for Teachers and Learners'. Dive deep into the world of mindset development, exploring the difference between a growth and fixed mindset. Whether you're a teacher aiming to foster an environment of continual learning or an eager learner desiring to unlock the utmost potential, this course serves as your comprehensive guide. The curriculum navigates the principles, practices, tools, and pathways pivotal to instilling a growth mindset, concluding with crucial elements like leadership traits and effective communication related to it. Learning Outcomes Distinguish between growth and fixed mindsets and their implications. Understand the foundational principles and practices behind nurturing a growth mindset. Acquire strategies to embed growth mindset methodologies within the classroom environment. Recognise the tools and techniques to fortify one's growth mindset journey. Grasp the significance of growth mindset-driven language and leadership in educational settings. Why buy this Growth Mindsets for Teachers and Learners course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Growth Mindsets for Teachers and Learners there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Growth Mindsets for Teachers and Learners course for? Teachers seeking methodologies to cultivate a progressive learning atmosphere. Students eager to embrace challenges and boost their learning potential. School leaders wanting to foster a culture of perseverance and resilience. Parents aiming to reinforce growth mindset principles at home. Educational professionals desiring an insight into mindset-driven leadership and communication. Prerequisites This Growth Mindsets for Teachers and Learners does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Growth Mindsets for Teachers and Learners was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Teacher: £25,000 - £40,000 School Counsellor: £27,000 - £37,000 Education Consultant: £30,000 - £50,000 School Administrator: £18,000 - £25,000 Training Coordinator: £23,000 - £35,000 Instructional Designer: £28,000 - £45,000 Course Curriculum Module 01: Understanding Growth Mindset Understanding Growth Mindset 00:20:00 Module 02: How To Develop a Growth Mindset How To Develop a Growth Mindset 00:15:00 Module 03: Growth Mindset Versus Fixed Mindset Growth Mindset Versus Fixed Mindset 00:20:00 Module 04: Growth Mindset For Learners Growth Mindset For Learners 00:20:00 Module 05: Principles and Practice of Growth Mindset Principles and Practice of Growth Mindset 00:22:00 Module 06: Growth Mindset In Classroom Growth Mindset In Classroom 00:18:00 Module 07: Tools For Growth Mindset Tools For Growth Mindset 00:15:00 Module 08: The Path To a Growth Mindset The Path To a Growth Mindset 00:15:00 Module 09: Growth Mindset and Leadership Growth Mindset and Leadership 00:15:00 Module 10: Growth Mindset Language and Communication Growth Mindset Language and Communication 00:25:00

Navigating the corporate maze requires a keen sense of precision, a dash of flair, and an impeccable set of skills. Introducing the 'Executive PA Certification: Mastering Administrative Excellence' - a course tailored for those aiming to shine in the administrative realm. From mastering the art of effective administration to honing your business writing finesse, this comprehensive curriculum ensures you emerge as the backbone of any successful business. Learn to represent your company with distinction, manage the complexities of travelling arrangements, and organise records like a pro. By the end of this journey, you'll be the linchpin that every executive seeks. Learning Outcomes Understand the critical role and responsibilities of an Executive PA and how to excel in this capacity. Acquire adeptness in business etiquette, telephone skills, and representing both company and boss with professionalism. Master the art of business writing and clear communication to ensure clarity in official correspondences. Attain proficiency in making travel arrangements, coordinating meetings, and organising conferences efficiently. Develop a keen sense for meticulous record-keeping, effective planning, and seamless scheduling. Why buy this Executive PA Certification: Mastering Administrative Excellence? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Executive PA Certification: Mastering Administrative Excellence there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Executive PA Certification: Mastering Administrative Excellence course for? Individuals aspiring to advance in administrative roles within corporations. Secretaries seeking to enhance their skill set and elevate their career trajectory. Entrepreneurs aiming to improve their organisational and administrative acumen. Managers desiring to understand the complexities of office management better. Anyone passionate about mastering the ins and outs of modern business administration. Prerequisites This Executive PA Certification: Mastering Administrative Excellence does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Executive PA Certification: Mastering Administrative Excellence was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Executive PA: £30,000 - £50,000 Annually Office Manager: £25,000 - £40,000 Annually Administrative Coordinator: £22,000 - £35,000 Annually Business Communication Specialist: £28,000 - £45,000 Annually Corporate Travel Coordinator: £24,000 - £38,000 Annually Records Management Specialist: £27,000 - £42,000 Annually Course Curriculum Module 01: Executive PA Executive PA 00:07:00 Module 02: Effective Administration Skills Effective Administration Skills 00:08:00 Module 03: Business Etiquette & Telephone Skills Business Etiquette & Telephone Skills 00:20:00 Module 04: Representing Company & the Boss Representing Company & the Boss 00:22:00 Module 05: Mail Services Mail Services 00:15:00 Module 06: Traveling Arrangements Traveling Arrangements 00:13:00 Module 07: Meeting & Conferences Meeting & Conferences 00:15:00 Module 08: Business Writing & Communication Skills Business Writing & Communication Skills 00:38:00 Module 09: Record Keeping & Organisational Skills Record Keeping & Organisational Skills 00:30:00 Module 10: Planning and Scheduling Planning and Scheduling 00:30:00

For making a positive environment at work good communication is needed to be clear and direct. Encourage employees

Unlock the art of effective leadership with Supervisor Training. Delve into the fundamentals of supervision, understand your role, and cultivate essential skills for managing teams. Explore employee management, communication, conflict resolution, and cybersecurity, empowering you to excel as a proficient and confident supervisor. Learning Outcomes: Establish a strong foundation in supervisor training, understanding its key principles and significance. Define the role of a supervisor and develop insights into effective team leadership. Cultivate essential skills, including delegation, motivation, performance evaluation, and time management. Master recruitment and dismissal processes, ensuring the right fit for your team. Acquire techniques to manage and lead employees, promoting productivity and job satisfaction. Enhance communication skills to foster clear, open, and efficient dialogue with your team. Equip new supervisors with interactive training to ensure a seamless transition into their roles. Develop strategies for conflict management and resolution in a professional and collaborative manner. Why buy this Supervisor Training? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Supervisor Training there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Supervisor Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Aspiring Supervisors and Team Leaders. Professionals Transitioning into Supervisory Roles. Current Supervisors Seeking Skill Enhancement and Career Growth. Managers Interested in Enhancing Their Leadership Abilities. Prerequisites This Supervisor Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Supervisor/Team Leader - $50,000 to $90,000/year. Operations Manager - $70,000 to $120,000/year. Training and Development Specialist - $50,000 to $80,000/year. Human Resources Manager - $60,000 to $100,000/year. Leadership Coach - $60,000 to $100,000/year. Course Curriculum Module 01 - Fundamentals of Supervisor Training Fundamentals of Supervisor Training 00:25:00 Module 02 - Understanding the Role of Supervision Understanding the Role of Supervision 00:24:00 Module 03 - Essential Skills in Supervision Essential Skills in Supervision 00:29:00 Module 04 - Recruitment and Dismissal Recruitment and Dismissal 00:37:00 Module 05 - Employee Management Employee Management 00:22:00 Module 06 - Communication Skill Development Communication Skill Development 00:22:00 Module 07 - Interactive Training for New Supervisors Interactive Training for New Supervisor 00:31:00 Module 08 - Conflict Management Conflict Management 00:26:00 Module 09 - Cybersecurity for Employees Cybersecurity for Employees 00:27:00 Assignment Assignment - Supervisor Training 00:00:00

The 'Assembly Operative' course offers a comprehensive foundation in assembly operations. It covers essential topics such as assembly tools, materials, health and safety, regulations, communication, performance improvement, and advanced techniques. Participants will gain valuable insights into assembly line setup, maintenance, and the latest technologies, equipping them for success in the manufacturing industry. Learning Outcomes: Upon completion of this course, participants will be able to: Understand the fundamentals of assembly operations. Identify and effectively use various assembly tools and materials. Demonstrate proficiency in assembly line setup and maintenance. Prioritize health and safety practices in assembly operations. Comply with manufacturing laws and regulations. Enhance communication skills within assembly teams. Evaluate assembly line performance and implement continuous improvement. Explore advanced assembly techniques and emerging technologies. Why buy this Assembly Operative? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Assembly Operative there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Assembly Operative does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Entry-level manufacturing workers seeking fundamental assembly skills. Aspiring assembly line supervisors and managers. Individuals transitioning into manufacturing careers. Manufacturing professionals looking to update their skills. Prerequisites This Assembly Operative was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Assembly Operative - Entry-level earning of £18,000 - £25,000 per year. Assembly Line Supervisor - Potential earning of £25,000 - £35,000 per year. Manufacturing Manager - Median earning of £30,000 - £50,000 per year. Quality Control Inspector - Potential earning of £20,000 - £35,000 per year. Industrial Engineer - Median earning of £30,000 - £55,000 per year. Course Curriculum Module 01: Introduction To Assembly Operations Introduction To Assembly Operations 00:13:00 Module 02: Assembly Tools And Materials Assembly Tools And Materials 00:15:00 Module 03: Assembly Line Setup and Maintenance Assembly Line Setup and Maintenance 00:15:00 Module 04: Health And Safety In Assembly Operations Health And Safety In Assembly Operations 00:13:00 Module 05: Laws And Regulations In Manufacturing Laws And Regulations In Manufacturing 00:14:00 Module 06: Communication In Assembly Operations Communication In Assembly Operations 00:13:00 Module 07: Assembly Line Performance and Continuous Improvement Assembly Line Performance and Continuous Improvement 00:13:00 Module 08: Advanced Assembly Techniques and Technologies Advanced Assembly Techniques and Technologies 00:13:00

Unlock the gateway to effective communication with our course, 'Basics of English for Beginners.' Dive into the fundamentals of the English language, from mastering basic grammar to understanding punctuation rules. Embark on a journey where basic English transforms into a powerful tool for expression and comprehension. In this course, you'll explore the essence of English language basics, equipping yourself with the necessary skills to navigate various linguistic landscapes. Delve into the nuances of basic English speaking, honing your abilities to articulate thoughts with clarity and precision. Through interactive lessons and engaging activities, you'll build a solid foundation in the basics of English grammar, empowering you to communicate effectively in any context. By the end of this course, you will have a firm grasp of the basics of English grammar and punctuation, enabling you to express yourself confidently in both written and verbal communication. Whether you're a complete novice or looking to brush up on your language skills, this course promises to unlock the door to fluent and articulate English communication. Learning Outcomes: Acquire a solid understanding of the basics of English language structure. Master fundamental grammar concepts essential for effective communication. Develop proficiency in applying punctuation rules accurately. Enhance basic English speaking skills through practice and application. Gain confidence in expressing ideas clearly and concisely in English. Why buy this Basics of English for Beginners? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Basics of English for Beginners there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Basics of English for Beginners course for? Individuals with little to no prior knowledge of English language basics. Students aiming to strengthen their foundation in English grammar. Professionals seeking to improve their communication skills in English. Non-native English speakers looking to enhance their language proficiency. Anyone interested in acquiring essential skills for effective English communication. Prerequisites This Basics of English for Beginners does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Basics of English for Beginners was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Basics of English for Beginners is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Section 01: Introduction Introduction 00:06:00 Section 02: Basics of English Language The Alphabet 00:09:00 The Alphabet (Special Letter Y) 00:03:00 Basic Structure of Sentences in English 00:10:00 Numbers 00:13:00 Time and Dates 00:08:00 Nouns 00:04:00 Pronouns 00:05:00 Verbs 00:06:00 Adjectives 00:04:00 Adverbs 00:05:00 Prepositions 00:04:00 Conjunctions 00:16:00 Interjections 00:04:00 Articles 00:05:00 List of Basic Words in English 00:06:00 Section 03: Basic Grammar Lessons Singular and Plural Nouns 00:07:00 Count and Non-Count Nouns 00:02:00 Possessive Nouns 00:06:00 Pronouns (Detailed) 00:08:00 Be Verbs 00:05:00 Action Verbs 00:07:00 Adjectives (Detailed) 00:08:00 Comparative and Superlative Adjectives 00:09:00 Adverbs (Detailed) 00:06:00 Verb Tenses and Irregular Verbs 00:13:00 Gerunds 00:05:00 Infinitives 00:09:00 Active and Passive Voice 00:07:00 Conditionals 00:06:00 Direct and Indirect Speech 00:08:00 Prepositions (Detailed) 00:23:00 Phrases and Idioms 00:04:00 Auxiliary Verbs 00:20:00 Either and Neither 00:07:00 Indicative, Imperative, Subjunctive Mood 00:04:00 Section 04: Punctuation Rules Full Stop - Period 00:09:00 Comma 00:08:00 Question Mark 00:02:00 Exclamation Mark 00:03:00 Colon 00:06:00 Semicolon 00:07:00 Apostrophe 00:08:00 Hyphen & Dash 00:10:00 Quotation Marks 00:04:00 Parentheses & Brackets 00:06:00 Ellipsis 00:05:00 Asterisk 00:04:00 Section 05: Final Section Final Lecture 00:06:00 Assignment Assignment - Basics of English 00:00:00