8696 Communication courses in Cardiff delivered On Demand

Elevate your community's well-being with our Suicide Prevention and Mental Health course. Equip yourself with essential skills in risk assessment, intervention strategies, and postvention support. Join us to empower and create resilient communities with a focus on mental health awareness and support.

Unlock the potential of your role as a teacher's aide with our comprehensive course in Supporting Teaching and Learning. Gain expertise in education foundations, effective student engagement, and creating inclusive classroom environments. Elevate your career with professional development opportunities and a hands-on capstone project. Join us for a transformative learning journey and become a key contributor to the educational experience.

Dementia Awareness Approved Online Training

Step into the world of virtual collaboration with 'Managing Online Meetings,' a course designed to revolutionize your digital communication skills. Imagine orchestrating online meetings that are not just productive but also engaging, a realm where every participant feels valued and heard. The course begins by guiding you through the meticulous process of planning and preparation, ensuring each online meeting you conduct is purposeful and well-structured. This foundational knowledge sets the stage for seamless and efficient virtual gatherings. As you advance, you'll explore the diverse landscape of online meeting platforms, gaining expertise in selecting and utilizing the right tools for your specific needs. This knowledge is vital in today's digitally driven work environment. The course then delves into the finer nuances of meeting etiquette and provides practical tips to enhance interaction and communication. By mastering these skills, you'll be able to lead online meetings that are not only effective in achieving their goals but also enjoyable and inclusive for all participants. Learning Outcomes Master the art of planning and preparing for online meetings. Gain proficiency in various online meeting platforms. Understand and apply effective meeting etiquette. Develop skills to facilitate engaging and productive online discussions. Learn techniques to handle common virtual meeting challenges. Why choose this Managing Online Meetings course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Managing Online Meetings course for? Professionals tasked with conducting online meetings. Team leaders and managers in remote work environments. Administrative staff coordinating virtual events. Educators and trainers adapting to online teaching. Anyone seeking to improve their virtual communication skills. Career path Virtual Meeting Coordinator - £20,000 to £30,000 Remote Team Manager - £28,000 to £45,000 Online Event Planner - £22,000 to £35,000 Digital Communication Specialist - £25,000 to £40,000 E-Learning Developer - £23,000 to £37,000 Administrative Assistant - £18,000 to £28,000 Prerequisites This Managing Online Meetings does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Managing Online Meetings was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Planning & Preparation Planning and Preparation 00:16:00 Module 02: Online Meeting Platforms Online Meeting Tools Part 01 01:04:00 Online Meeting Tools Part 02 00:45:00 Module 03: Meeting Etiquette and Tips Meeting Etiquette and Tips 00:14:00 Assignment Assignment - Managing Online Meetings 00:00:00

In a world where customer satisfaction is paramount, 'Complaints Handling for Customer Care: Best Practices' emerges as the beacon for those aiming to achieve service excellence. Embark on a transformative journey, where complaints become stepping stones to fostering loyalty. Discover the art of bridging understanding, ensuring each customer feels heard, valued, and appreciated. This course delves deep, blending principles of trust, effective communication, and state-of-the-art technology to turn challenges into rewarding experiences. Learning Outcomes Grasp the intrinsic link between complaints and augmenting customer value. Cultivate robust relationships through rapport-building techniques. Demonstrate mastery in tailoring communication styles to diverse customer types. Implement customer-focused solutions for resolving complaints seamlessly. Utilise advanced technology and tools for proactive service recovery and enhanced customer care. Why choose this Complaints Handling for Customer Care: Best Practices course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Complaints Handling for Customer Care: Best Practices Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Complaints Handling for Customer Care: Best Practices course for? Customer service representatives aiming to elevate their problem-solving prowess. Managers overseeing customer care departments and seeking systemic improvements. Entrepreneurs wanting to instil a customer-centric culture within their startups. Complaints handling teams looking to optimise their approaches. Anyone passionate about transforming customer challenges into loyalty-building moments. Career path Customer Service Representative: £18,000 - £28,000 Complaints Handler: £20,000 - £33,000 Customer Experience Manager: £25,000 - £55,000 Customer Care Director: £55,000 - £80,000 Customer Retention Specialist: £23,000 - £40,000 Customer Support Technology Consultant: £30,000 - £60,000 Prerequisites This Complaints Handling for Customer Care: Best Practices does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Complaints Handling for Customer Care: Best Practices was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Complaints & Customer Value Complaints & Customer Value 00:14:00 Module 02: Building Rapport & Trust Building Rapport & Trust 00:11:00 Module 03: Effective Communication Effective Communication 00:13:00 Module 04: Handling Various Customer Types Handling Various Customer Types 00:13:00 Module 05: Customer-Centric Complaint Resolution Customer-Centric Complaint Resolution 00:14:00 Module 06: Proactive Complaint Prevention and Service Recovery Proactive Complaint Prevention and Service Recovery 00:14:00 Module 07: Advanced Technology and Tools in Customer Care Advanced Technology and Tools in Customer Care 00:22:00

>> 12-Hour Knowledge Knockdown! Prices Reduced Like Never Before << A recent CIPD report found that 72% of UK businesses struggle to find effective people managers. Effective team leadership is crucial for business success, and it equips you with the skills to navigate challenges and empower your team. Are you ready to take your leadership skills to the next level? This Team Leader Management bundle equips you with the skills to bridge that gap. This Team Leader Management Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Leadership & Management Training Course Course 02: Team Management Course 03: Talent Management Course 04: Decision-Making in High-Stress Situations This comprehensive Team Leader Management Bundle provides you with the knowledge and tools to become a confident and inspiring leader. You'll delve into core leadership principles, explore effective team management strategies, and discover how to cultivate top talent within your team. The bundle also equips you with critical decision-making skills to navigate complex situations under pressure. Learning Outcomes of Team Leader Management Apply leadership principles to motivate and inspire your team. Implement effective team management strategies for improved performance. Develop your skills in talent identification, recruitment, and development. Master the art of clear and concise communication for a cohesive team. Make sound decisions under pressure for successful project outcomes. Build a positive and productive work environment for your team. Enrol in the Team Leader Management Bundle today and unlock your full leadership potential. Invest in your career and gain the skills to build a thriving, motivated team that consistently delivers results. Why Choose Our Team Leader Management Bundle? Get a Free CPD Accredited Certificate upon completion of Team Leader Get a free student ID card with Team Leader Training The Team Leader is affordable and simple to understand The Team Leader is an entirely online, interactive lesson with voiceover audio Lifetime access to the Team Leader course materials The Team Leader comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Leadership & Management Training Course Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High-Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change and much more... Course 02: Team Management Module 01: Defining Team Module 02: Understanding Management And Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management And Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change and much more... Course 03: Talent Management Section 1: Introduction Section 2: Core Concepts Of Talent Management Section 3: Top Reasons Why Employees Leave An Organisation Section 4: Understanding The Needs And Mindset Of Employee Section 5: Steps To Create An Effective Talent Management Plan Section 6: Talent Acquisition Section 7: How To Develop High Potential Employees Section 8: Evaluating Performance Section 9: "SMR" - How You Can Retain The Employees Using This Formula Section 10: How To Retain High Potential Employees and much more... Course 04: Decision-Making in High-Stress Situations Module 1: What Is Decision Making? Module 2: Stress And Its Impact Module 3: Time Stress And Decision Making Module 4: Personal Level Decision Making Under Stress Module 5: Organisational Level Decision Making Under Stress Module 6: Decision Making For Conflict Management How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: £29.99 CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this COSHH course. This Team Leader Management bundle is ideal for: Team Leaders HR Professionals Project Managers Business Owners Anyone in a Leadership Role Requirements You will not need any prior background or expertise. All you need to take this course is - A smart device. A secure internet connection. Being over the age of 16. And a strong drive for learning and literacy. Career path After completing this Team Leader Management training bundle, you are to start your career or begin the next phase of your career. Team Leader Project Manager Department Head Senior Manager Executive Leader CEO Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Give a compliment to your career and take it to the next level. This Media Studies bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Media Studies bundle will help you stay ahead of the pack. Throughout the Media Studies programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Media Studies course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Media Studies Bundle Consists of the following Premium courses: Course 01: Media and Public Relations Course 02: Journalism Course 03: TV Presenter Online Course Course 04: Blogging Course 05: Youtube and Instagram Video Production with Editing Bootcamp Course 06: Video Editing Course 07: Social Media Strategist Training Course 08: Digital Marketing and Advertising Level 3 Course 09: British Sign Language Interpreter Training Course 10: Effective Communication Skills Diploma Key features of this Media Studies course: This Media Studies bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Media Studies is entirely online 24/7 Learner support This Media Studies Bundle comes with FREE CPD Accredited PDF certificates, making this Media Studies bundle an excellent value for money. Enrol now in Media Studies to advance your career, and use the premium study materials from Apex Learning. The Media studies bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Media Studies expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum of Media studies Bundle: Course 01: Media and Public Relations Networking for Success (I) Networking For Success (II) The Meet and Greet Dressing for Success Writing Setting Goals Media Relations Issues and Crisis Communication Planning Social Media (The PR Toolkit) Employee Communications Course 02: Journalism Introduction and Principles of Journalism History and Development of Journalism Interviewing Newspaper Journalism News Writing, Production and Reporting Television Journalism Radio Journalism Media Regulatory Bodies Writing Skills for Journalists Journalism law Defamation Journalism Ethics Health and Safety for Journalists Niche Journalism Tips on Writing a Good Feature Story Online and Freelance Journalism Becoming a Journalist Course 03: TV Presenter Online Course Who is a TV Presenter? Qualifications and Skills Required to Become a Presenter Essentials to Become a Presenter Talking To/ Speaking in Front of The Camera Talk Back and Teleprompter Creating a Showreel Interviewing Techniques Scripting Techniques --------- 7 more Media studies related courses--------- How will I get my Media Studies Certificate? After successfully completing the Media Studies course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Media Studies bundle. Requirements This Media Studies course has been designed to be fully compatible with tablets and smartphones. Career path Having this Media Studies expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Media and Public Relations) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

3 QLS Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 10 CPD Courses | Lifetime Access

The Inspirational Leadership Skills course focuses on practical and motivational leadership development. Participants will learn about emotional intelligence, effective communication, public speaking, critical thinking, motivation, counseling, and the key distinctions between management and leadership. Learning Outcomes: Develop personal leadership capabilities and understand the traits that make an effective leader. Enhance emotional intelligence and learn how to apply it to leadership situations for better decision-making and team management. Improve communication skills, including public speaking, to convey ideas and inspire others. Strengthen problem-solving and critical thinking abilities to address challenges with confidence. Learn motivational techniques and counseling strategies to lead and empower team members effectively. Understand the key differences between management and leadership and how to integrate both for successful leadership practices. Why buy this Inspirational Leadership Skills: Practical Motivational Leadership? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Inspirational Leadership Skills: Practical Motivational Leadership there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Inspirational Leadership Skills: Practical Motivational Leadership course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Inspirational Leadership Skills: Practical Motivational Leadership does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Inspirational Leadership Skills: Practical Motivational Leadership was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Inspirational Leadership Skills: Practical Motivational Leadership is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Developing the Leader Within You Developing the Leader Within You 00:21:00 Module 02: Emotional Intelligence in Leadership Emotional Intelligence in Leadership 00:17:00 Module 03: Communication Skills Communication Skills 00:26:00 Module 04: Public Speaking Public Speaking 00:30:00 Module 05: Critical Thinking in Problem-Solving and Decision Making Critical Thinking in Problem-Solving and Decision Making 00:23:00 Module 06: Motivation and Counselling Motivation and Counselling 00:16:00 Module 07: Management and Leadership Management and Leadership 00:26:00 Assignment Assignment - Inspirational Leadership Skills: Practical Motivational Leadership 00:00:00

The 'Restraint Awareness' course is a comprehensive program focusing on the safe and responsible use of restraints in various settings. It covers essential modules such as introduction to restraint awareness, behavioral approaches, risk assessment and management, communication skills, and post-incident management. Additionally, it emphasizes safeguarding vulnerable populations, ensuring that restraint techniques are applied with utmost care and sensitivity.   Learning Outcomes: Understand the fundamental principles and ethics of restraint awareness. Employ behavioral approaches to manage challenging behaviors and reduce the need for restraints. Conduct effective risk assessments to evaluate the necessity of restraint interventions. Develop strong communication skills to de-escalate situations and gain cooperation. Implement post-incident management strategies for the well-being of all parties involved. Safeguard vulnerable populations by using restraints as a last resort. Recognize legal and ethical responsibilities in restraint usage. Promote a culture of restraint reduction and prevention.   Why buy this Restraint Awareness? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home   Certification After studying the course materials of the Restraint Awareness there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.   Who is this course for? This Restraint Awareness does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Healthcare professionals, including nurses and caregivers. Security personnel and law enforcement officers. Teachers and educators in special education settings. Social workers and mental health practitioners. Anyone working with vulnerable populations.   Prerequisites This Restraint Awareness was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.   Career path   Registered Nurse - Median earning of £25,000 - £45,000 per year. Security Officer - Potential earning of £20,000 - £35,000 per year. Special Education Teacher - Median earning of £25,000 - £45,000 per year. Social Worker - Median earning of £30,000 - £45,000 per year. Restraint Reduction Specialist - Potential earning of £25,000 - £40,000 per year. Course Curriculum Module 01: Introduction to Restraint Awareness Introduction to Restraint Awareness 00:16:00 Module 02: Behavioural Approaches Behavioural Approaches 00:16:00 Module 03: Risk Assessment and Management Risk Assessment and Management 00:15:00 Module 04: Communication Skills Communication Skills 00:13:00 Module 05: Post-Incident Management Post-Incident Management 00:16:00 Module 06: Safeguarding Vulnerable Populations Safeguarding Vulnerable Populations 00:21:00