Name: Communication Skills 1 Day Virtual Live Training in Wokingham
Price: 695 GBP
Availability: InStock

<h2 style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);">Overview</h2><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">Thinking about applying and enhancing your communication skills in your existing role or for a leadership, management or consultant role?This Level 4 course encourages individuals in digital and technical roles to enhance their skills by exploring different techniques, formats, and tools to communicate and understand the impact of their communication choices.By completing this award/certificate you will be able to demonstrate a practical understanding of:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">The skills required to collaborate effectively with business teams.</li><li fr-original-style="" style="box-sizing: border-box;">How to support others to collaborate and communicate well.</li><li fr-original-style="" style="box-sizing: border-box;">How to gather and use feedback.</li></ul>Did you know?<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">In the healthcare industry, 80% of patients say they are more likely to trust a doctor who communicates effectively.</li><li fr-original-style="" style="box-sizing: border-box;">In the financial industry, 70% of investors say they are likelier to do business with a financial advisor who communicates effectively.</li><li fr-original-style="" style="box-sizing: border-box;">In the technology industry, 60% of employees say they are more likely to stay with a company with a strong communication culture.</li></ul>Why Choose Duco Digital Training?<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">With self-study, you get a whole package of support we call PASS ASSIST, including:</li><li fr-original-style="" style="box-sizing: border-box;">Free one year BCS Associate membership (normally costing &pound;90)</li><li fr-original-style="" style="box-sizing: border-box;">Free BCS Data Analyst eBook</li><li fr-original-style="" style="box-sizing: border-box;">Practice exam papers</li><li fr-original-style="" style="box-sizing: border-box;">Series of support videos to get the most out of your course, making a learning plan and how to prepare for the exam</li><li fr-original-style="" style="box-sizing: border-box;">5-star rating</li><li fr-original-style="" style="box-sizing: border-box;">95% pass rate.</li></ul>A live training option is available, please contact us.<h2 style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);">Certificates</h2><div style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h4 fr-original-style="" style="box-sizing: border-box;">BCS Certification - Level 4</h4>Digital certificate - IncludedThe certificate is usually available to download from the BCS portal within 48 hours of passing the exam along with a link to claim your free one-year BCS Associate membership* (*new BCS members only).<section style="color: rgb(15, 21, 26); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Description</h2>The &ldquo;Collaborating with Business Teams - BCS Course&rdquo; is a professional certification that is a globally recognized professional qualification that will help develop your knowledge and understanding of:1. PURPOSE AND NEED FOR COLLABORATION<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Explain the purpose and intention of communication.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the required level of information and modify information to fit your audience.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the suitability of communication methods and collaboration tools.</li><li fr-original-style="" style="box-sizing: border-box;">Demonstrate how to select the appropriate format to present data and information.</li><li fr-original-style="" style="box-sizing: border-box;">Interpret information provided to you in a range of formats.</li></ul>2. YOUR OWN COLLABORATION STYLE<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Analyse your own collaboration skills.</li><li fr-original-style="" style="box-sizing: border-box;">Explain the importance of emotional intelligence (EQ) when collaborating.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the importance and use of personal branding.</li><li fr-original-style="" style="box-sizing: border-box;">Explain the impact of a positive attitude when collaborating with others.</li></ul>3. SKILLS FOR SUCCESSFUL COLLABORATION<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Demonstrate active listening skills.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the purpose and benefits of storytelling in communication.</li><li fr-original-style="" style="box-sizing: border-box;">Explain the skills used in business networking.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the need to adapt your collaboration and communication styles.</li></ul>4. THE VALUE OF FEEDBACK<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Explain the need to seek clarity in communications.</li><li fr-original-style="" style="box-sizing: border-box;">Analyse the suitability and effectiveness of methods of gathering feedback.</li><li fr-original-style="" style="box-sizing: border-box;">Interpret feedback to select a suitable response.</li></ul>Exam Information of &ldquo;Collaborating with Business Teams - BCS Course&rdquo; Course:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">It is a 10 knowledge questions and 10 scenario based question</li><li fr-original-style="" style="box-sizing: border-box;">Pass mark is 21/30 points or 70%</li><li fr-original-style="" style="box-sizing: border-box;">Duration of the exam is 45 minutes</li><li fr-original-style="" style="box-sizing: border-box;">The exam will be supervised virtually</li></ul>Who is BCS?Recognised globally by corporations, academics and IT professionals, BCS is the British Computer Society, more commonly known as the Chartered Institute for IT.They have over 60,000 members in 150 countries, and a wider community of business leaders, educators, practitioners and policy-makers all committed to their mission of leading the IT industry through its ethical challenges, to support the people who work in the industry, and to make IT good for society.What our students say about us:"The training provided will assist me to conduct AI research projects in a more professional and systematic way. The knowledge provided will be incredibly valuable for my future study in the field of computer vision."&nbsp;&mdash; Muhammad Lecturer and AI PhD Candidate&ldquo;Good training materials for remote learning, and the most impressive part was the speed at which they responded to questions.&rdquo;&nbsp;&mdash; Tom Data Protection Practitioner"This proved to be a very valuable course to me."&nbsp;&mdash; Janet Business AnalystMeet Our InstructorDarren Winter is Director at Duco Digital and supports organisations with cutting-edge business intelligence, sales, and marketing automation solutions alongside courses and training in artificial intelligence, business analysis, and data protection across diverse sectors spanning the UK, Europe, the Middle East, and SE Asia.Noteworthy achievements include training academics in AI for the Indonesian government and teaching students in Technology Sales for the Saudi Arabian government. In 2023, the UK Department of Business and Trade invited him as a leaders of AI for a trade mission to Indonesia where he discussed Indonesian AI and ethical policy with key stakeholders.He is also studying for his PhD in AI Ethics at Cordoba University, Spain, where he is exploring the impacts of the EU AI Act upon organisations.</section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Who is this course for?</h2>For whom is the &ldquo;Collaborating with Business Teams - BCS Course&rdquo; designed?Whether you&#39;re a seasoned professional enhancing your collaborative skills or an individual embarking on a new career path, the &ldquo;Collaborating with Business Teams&rdquo; course is tailored to meet your needs. It&#39;s designed for:<ol fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Aspiring Business Collaborators:&nbsp;Individuals keen to immerse themselves in the dynamic environment of business teamwork, ready to build a rewarding career by mastering the art of collaboration.</li><li fr-original-style="" style="box-sizing: border-box;">Team-Oriented Students:&nbsp;University scholars aiming to augment their academic knowledge with practical, industry-focused skills in effective team collaboration and communication.</li><li fr-original-style="" style="box-sizing: border-box;">Career Changers:&nbsp;Professionals contemplating a transition into roles that require strong collaborative skills, eager to apply their diverse experiences to facilitate effective teamwork in new settings.</li><li fr-original-style="" style="box-sizing: border-box;">Process Improvement Advocates:&nbsp;Practitioners committed to enhancing organizational processes and efficiencies through superior collaboration and feedback mechanisms within business teams.</li><li fr-original-style="" style="box-sizing: border-box;">Strategic Leaders and Managers:&nbsp;Mid-level managers, senior executives, and directors aspiring to bolster their collaborative acumen, enabling them to lead and support business teams more effectively.</li></ol>IT Business Partner Practitioner Pathway You can study this course as it is or study for the BCS Practitioner Certificate in Being an IT Business Partner when you study and pass the 4 BCS courses and exams including: &bull; This course - the BCS Practitioner Award in Collaborating with Business Teams &bull; BCS Practitioner Award in Business Skills for the IT Professional &bull; BCS Practitioner Award in Leading with an IT Mindset &bull; BCS Practitioner Certificate in Being an IT Business Partner.Contact us directly if you would like a discount to buy all 4 courses together in one bundle.</section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Requirements</h2><ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">None - no experience or qualifications are needed.</li><li fr-original-style="" style="box-sizing: border-box;">An internet connection with a mobile/tablet or laptop is required.</li></ul></section><section style="color: rgb(15, 21, 26); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);"><h2 fr-original-style="" style="box-sizing: border-box;">Career path</h2>67% of employers say they have had to hire new employees because of poor communication skills.Communication skills are required in nearly every business role, namely: &bull; Sales and Account Management &bull; Customer Service &bull; Health&bull; Robotics&bull; Engineering &amp; Manufacturing&bull; Finance&bull; Marketing&bull; Transport&bull; Automotive&bull; Advertising&bull; Retail&bull; Researchers&bull; Cyber Security&bull; IT&bull; Education...</section></div></div>

Overview
Thinking about applying and enhancing your communication skills in your existing role or for a leadership, management or consultant role?
This Level 4 course encourages individuals in digital and technical roles to enhance their skills by exploring different techniques, formats, and tools to communicate and understand the impact of their communication choices.
By completing this award/certificate you will be able to demonstrate a practical understanding of:
The skills required to collaborate effectively with business teams.
How to support others to collaborate and communicate well.
How to gather and use feedback.

Did you know?
In the healthcare industry, 80% of patients say they are more likely to trust a doctor who communicates effectively.
In the financial industry, 70% of investors say they are likelier to do business with a financial advisor who communicates effectively.
In the technology industry, 60% of employees say they are more likely to stay with a company with a strong communication culture.

Why Choose Duco Digital Training?
With self-study, you get a whole package of support we call PASS ASSIST, including:
Free one year BCS Associate membership (normally costing £90)
Official BCS Recommended eBook
Practice exam papers
Series of support videos to get the most out of your course, making a learning plan and how to prepare for the exam
5-star rating
95% pass rate.
A live training option is available, please contact us.
Certificates
BCS Certification - Level 4
Digital certificate - Included
The certificate is usually available to download from the BCS portal within 48 hours of passing the exam along with a link to claim your free one-year BCS Associate membership* (*new BCS members only).
Description
The “Collaborating with Business Teams - BCS Course” is a professional certification that is a globally recognised professional qualification that will help develop your knowledge and understanding of:
1. PURPOSE AND NEED FOR COLLABORATION
Explain the purpose and intention of communication.
Analyse the required level of information and modify information to fit your audience.
Analyse the suitability of communication methods and collaboration tools.
Demonstrate how to select the appropriate format to present data and information.
Interpret information provided to you in a range of formats.
2. YOUR OWN COLLABORATION STYLE
Analyse your own collaboration skills.
Explain the importance of emotional intelligence (EQ) when collaborating.
Analyse the importance and use of personal branding.
Explain the impact of a positive attitude when collaborating with others.
3. SKILLS FOR SUCCESSFUL COLLABORATION
Demonstrate active listening skills.
Analyse the purpose and benefits of storytelling in communication.
Explain the skills used in business networking.
Analyse the need to adapt your collaboration and communication styles.
4. THE VALUE OF FEEDBACK
Explain the need to seek clarity in communications.
Analyse the suitability and effectiveness of methods of gathering feedback.
Interpret feedback to select a suitable response.
Exam Information of “Collaborating with Business Teams - BCS Course” Course:
It is a 10 knowledge questions and 10 scenario based question
Pass mark is 21/30 points or 70%
Duration of the exam is 45 minutes
The exam will be supervised virtually

Who is BCS?
Recognised globally by corporations, academics and IT professionals, BCS is the British Computer Society, more commonly known as the Chartered Institute for IT.
They have over 60,000 members in 150 countries, and a wider community of business leaders, educators, practitioners and policy-makers all committed to their mission of leading the IT industry through its ethical challenges, to support the people who work in the industry, and to make IT good for society.

What our students say about us:
"The training provided will assist me to conduct AI research projects in a more professional and systematic way. The knowledge provided will be incredibly valuable for my future study in the field of computer vision." — Muhammad Lecturer and AI PhD Candidate

“Good training materials for remote learning, and the most impressive part was the speed at which they responded to questions.” — Tom Data Protection Practitioner

"This proved to be a very valuable course to me." — Janet Business Analyst

Meet Our Instructor
Darren Winter is Director at Duco Digital and supports organisations with cutting-edge business intelligence, sales, and marketing automation solutions alongside courses and training in artificial intelligence, business analysis, and data protection across diverse sectors spanning the UK, Europe, the Middle East, and SE Asia.
Noteworthy achievements include training academics in AI for the Indonesian government and teaching students in Technology Sales for the Saudi Arabian government. In 2023, the UK Department of Business and Trade invited him as a leaders of AI for a trade mission to Indonesia where he discussed Indonesian AI and ethical policy with key stakeholders.
He is also studying for his PhD in AI Ethics at Cordoba University, Spain, where he is exploring the impacts of the EU AI Act upon organisations.
Who is this course for?
For whom is the “Collaborating with Business Teams - BCS Course” designed?
Whether you're a seasoned professional enhancing your collaborative skills or an individual embarking on a new career path, the “Collaborating with Business Teams” course is tailored to meet your needs. It's designed for:
Aspiring Business Collaborators: Individuals keen to immerse themselves in the dynamic environment of business teamwork, ready to build a rewarding career by mastering the art of collaboration.
Team-Oriented Students: University scholars aiming to augment their academic knowledge with practical, industry-focused skills in effective team collaboration and communication.
Career Changers: Professionals contemplating a transition into roles that require strong collaborative skills, eager to apply their diverse experiences to facilitate effective teamwork in new settings.
Process Improvement Advocates: Practitioners committed to enhancing organisational processes and efficiencies through superior collaboration and feedback mechanisms within business teams.
Strategic Leaders and Managers: Mid-level managers, senior executives, and directors aspiring to bolster their collaborative acumen, enabling them to lead and support business teams more effectively.
IT Business Partner Practitioner Pathway

You can study this course as it is or study for the BCS Practitioner Certificate in Being an IT Business Partner when you study and pass the 4 BCS courses and exams including:

• This course - the BCS Practitioner Award in Collaborating with Business Teams
• BCS Practitioner Award in Business Skills for the IT Professional
• BCS Practitioner Award in Leading with an IT Mindset
• BCS Practitioner Certificate in Being an IT Business Partner.
Contact us directly if you would like a discount to buy all 4 courses together in one bundle.
Requirements
None - no experience or qualifications are needed.
An internet connection with a mobile/tablet or laptop is required.
Career path
67% of employers say they have had to hire new employees because of poor communication skills.
Communication skills are required in nearly every business role, namely:
• Sales and Account Management
• Customer Service
• Health
• Robotics
• Engineering & Manufacturing
• Finance
• Marketing
• Transport
• Automotive
• Advertising
• Retail
• Researchers
• Cyber Security
• IT
• Education...

Duco Digital Training

Business Communication Skills

This Level 4 course encourages individuals in digital and technical roles to enhance their skills by exploring different techniques, formats, and tools to communicate and understand the impact of their communication choices.

Collaborating with Business Teams - BCS Course

General admission

London

Cognicert ISO 7101:2023 Healthcare Quality Lead Auditor CourseCertify by Cognicert Limited www.cognicert.comTraining Overview: The ISO 7101 Lead Auditor Course is designed to provide participants with the knowledge and skills required to lead audits of Healthcare Quality Management systems (HQMS) based on ISO 7101:2023. This comprehensive training program covers the principles, processes, and practices of auditing HQMS, focusing on key areas such as audit planning, conducting audits, reporting, and follow-up activities.ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.Target Audience:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Healthcare Quality assurance managers and officers.</li><li fr-original-style="" style="box-sizing: border-box;">Internal auditors responsible for auditing HQMS within organizations.</li><li fr-original-style="" style="box-sizing: border-box;">Professionals seeking to become certified lead auditors for ISO 7101 audits.</li><li fr-original-style="" style="box-sizing: border-box;">Personnel involved in implementing and maintaining HQMS within organizations.</li></ul>Reference Standards:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">ISO 7101:2023 - Healthcare Quality Management systems - Requirements.</li><li fr-original-style="" style="box-sizing: border-box;">They will understand how to apply ISO 19011:2018 and ISO 17011:2017 principles to ensure effective auditing, conformity assessment, and continual improvement within the Artificial Intelligence industry.</li></ul>Objectives:By the end of the course, participants will be able to:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understand the principles and requirements of ISO 7101:2023.</li><li fr-original-style="" style="box-sizing: border-box;">Interpret and apply the requirements of ISO 7101 during audit activities.</li><li fr-original-style="" style="box-sizing: border-box;">Plan and prepare for HQMS audits effectively, including developing audit programs and checklists.</li><li fr-original-style="" style="box-sizing: border-box;">Conduct HQMS audits in accordance with ISO 7101 requirements, including gathering evidence, interviewing personnel, and documenting findings.</li><li fr-original-style="" style="box-sizing: border-box;">Apply audit techniques and methodologies to identify nonconformities and areas for improvement.</li><li fr-original-style="" style="box-sizing: border-box;">Prepare audit reports and communicate findings to relevant stakeholders.</li><li fr-original-style="" style="box-sizing: border-box;">Understand the process for audit follow-up and verification of corrective actions.</li></ul>Learning Outcome: Upon completion of the course, participants will be able to lead and conduct audits of HQMS effectively, in line with the requirements of ISO 7101:2023. They will possess the necessary knowledge and skills to plan, execute, report on, and follow up audits, contributing to the continual improvement of organizational processes and systems.Course Content:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Introduction to ISO 7101:2023<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Overview of the standard</li><li fr-original-style="" style="box-sizing: border-box;">Key concepts and principles of Healthcare Quality Management</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Principles of Auditing According to ISO 19011<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Fundamental concepts of auditing</li><li fr-original-style="" style="box-sizing: border-box;">Roles and responsibilities of auditors</li><li fr-original-style="" style="box-sizing: border-box;">Ethical considerations in auditing</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Audit Planning and Preparation according to ISO 17021:2015<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Developing audit objectives and scope</li><li fr-original-style="" style="box-sizing: border-box;">Establishing audit criteria and methods</li><li fr-original-style="" style="box-sizing: border-box;">Creating audit programs and checklists</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Conducting Audits<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Techniques for gathering evidence</li><li fr-original-style="" style="box-sizing: border-box;">Interviewing skills and communication techniques</li><li fr-original-style="" style="box-sizing: border-box;">On-site audit activities and observations</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Audit Reporting<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Documentation of audit findings</li><li fr-original-style="" style="box-sizing: border-box;">Preparation of audit reports</li><li fr-original-style="" style="box-sizing: border-box;">Presentation of findings to management and stakeholders</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Audit Follow-up and Corrective Actions<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Verification of corrective actions</li><li fr-original-style="" style="box-sizing: border-box;">Monitoring and measuring audit performance</li><li fr-original-style="" style="box-sizing: border-box;">Continuous improvement of the audit process</li></ul></li><li fr-original-style="" style="box-sizing: border-box;">Case Studies and Practical Exercises<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Application of audit principles and techniques through hands-on exercises and real-world scenarios.</li></ul></li></ul>Duration: 5 days Training Methodologies<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Case Study</li><li fr-original-style="" style="box-sizing: border-box;">Individual Exercises</li><li fr-original-style="" style="box-sizing: border-box;">Role Play</li><li fr-original-style="" style="box-sizing: border-box;">Group Exercises</li><li fr-original-style="" style="box-sizing: border-box;">Group Presentation</li><li fr-original-style="" style="box-sizing: border-box;">Examination</li></ul>

Cognicert ISO 7101:2023 Healthcare Quality Lead Auditor Course
Certify by Cognicert Limited www.cognicert.com
Training Overview: The ISO 7101 Lead Auditor Course is designed to provide participants with the knowledge and skills required to lead audits of Healthcare Quality Management systems (HQMS) based on ISO 7101:2023. This comprehensive training program covers the principles, processes, and practices of auditing HQMS, focusing on key areas such as audit planning, conducting audits, reporting, and follow-up activities.
ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.
Target Audience:
Healthcare Quality assurance managers and officers.
Internal auditors responsible for auditing HQMS within organizations.
Professionals seeking to become certified lead auditors for ISO 7101 audits.
Personnel involved in implementing and maintaining HQMS within organizations.
Reference Standards:
ISO 7101:2023 - Healthcare Quality Management systems - Requirements.
They will understand how to apply ISO 19011:2018 and ISO 17011:2017 principles to ensure effective auditing, conformity assessment, and continual improvement within the Artificial Intelligence industry.
Objectives:
By the end of the course, participants will be able to:
Understand the principles and requirements of ISO 7101:2023.
Interpret and apply the requirements of ISO 7101 during audit activities.
Plan and prepare for HQMS audits effectively, including developing audit programs and checklists.
Conduct HQMS audits in accordance with ISO 7101 requirements, including gathering evidence, interviewing personnel, and documenting findings.
Apply audit techniques and methodologies to identify nonconformities and areas for improvement.
Prepare audit reports and communicate findings to relevant stakeholders.
Understand the process for audit follow-up and verification of corrective actions.
Learning Outcome: Upon completion of the course, participants will be able to lead and conduct audits of HQMS effectively, in line with the requirements of ISO 7101:2023. They will possess the necessary knowledge and skills to plan, execute, report on, and follow up audits, contributing to the continual improvement of organizational processes and systems.
Course Content:
Introduction to ISO 7101:2023Overview of the standardKey concepts and principles of Healthcare Quality Management
Principles of Auditing According to ISO 19011Fundamental concepts of auditingRoles and responsibilities of auditorsEthical considerations in auditing
Audit Planning and Preparation according to ISO 17021:2015Developing audit objectives and scopeEstablishing audit criteria and methodsCreating audit programs and checklists
Conducting AuditsTechniques for gathering evidenceInterviewing skills and communication techniquesOn-site audit activities and observations
Audit ReportingDocumentation of audit findingsPreparation of audit reportsPresentation of findings to management and stakeholders
Audit Follow-up and Corrective ActionsVerification of corrective actionsMonitoring and measuring audit performanceContinuous improvement of the audit process
Case Studies and Practical ExercisesApplication of audit principles and techniques through hands-on exercises and real-world scenarios.
Duration: 5 days
Training Methodologies
Case Study
Individual Exercises
Role Play
Group Exercises
Group Presentation
Examination

Cognicert Limited

ISO 7101 Healthcare Quality Management System Lead Auditor Course provides participants with the knowledge and skills necessary to lead audits of quality management systems within healthcare organizations. This comprehensive training program covers the principles, processes, and practices of auditing healthcare quality management systems, focusing on key standards and regulations applicable to the healthcare industry.

Cognicert ISO 7101 Healthcare Quality Lead Auditor Course

General Admission

early bird registration

York

Course Description:
Communication Skills are the most highly valued skills in today&rsquo;s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world.
Communication Skills intensive is a cutting edge training program designed to help today&rsquo;s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques.
You will dive deep into all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It&rsquo;s never too late to work on your communication skills and by doing so improve your quality of life.
Target Audience:
There is no Eligibility Criteria for this training, anyone can attend this training
Learning Objectives:
<ul>
<li>Script yourself with clear, compelling and well-developed messages that reflect your thinking .</li>
<li>Speak with vision and a logical structure that drives home your points.</li>
<li>Answer questions confidently.</li>
<li>Develop professional relationships and networks.</li>
<li>Communicate with empathy and compassion .</li>
<li>Inspire people by appealing to their emotions.</li>
<li>Move from an informational to an inspirational and action oriented style when creating and delivering presentations.</li>
<li>Integrate effective slides into your presentations.</li>
<li>Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency.</li>
</ul>
Prerequisites:
There are no prerequisites for this course.
Course Materials:
Students will receive a course manual with presentation slides and reference materials.
Examination:
There is no exam.
Technical Requirements:
For eBooks:
Internet for downloading the eBook
Laptop, tablet, Smartphone, eReader (No Kindle)
Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)
eBook download and activation instructions
Agenda:
<ul>
<li>The Science of Effective Human Communication</li>
<li>Frames of Business and Communication</li>
<li>Principles and Strategies for Effective Business Conversations</li>
<li>Art of Giving and Receiving Feedback</li>
<li>How to Listen Effectively and Accurately</li>
<li>Science of Body Language</li>
<li>How to look confident and charismatic</li>
<li>Business Presentation Skills and Strategies</li>
<li>Powerpoint Best Practices</li>
<li>Principles and Techniques for Effective Written Communication</li>
<li>How to write clear, concise and fast at the same time</li>
</ul>

Course Description:
Communication Skills are the most highly valued skills in today’s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world.
Communication Skills intensive is a cutting edge training program designed to help today’s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques.
You will dive deep into all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life.
Target Audience:
There is no Eligibility Criteria for this training, anyone can attend this training
Learning Objectives:
Script yourself with clear, compelling and well-developed messages that reflect your thinking .
Speak with vision and a logical structure that drives home your points.
Answer questions confidently.
Develop professional relationships and networks.
Communicate with empathy and compassion .
Inspire people by appealing to their emotions.
Move from an informational to an inspirational and action oriented style when creating and delivering presentations.
Integrate effective slides into your presentations.
Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency.
Prerequisites:
There are no prerequisites for this course.
Course Materials:
Students will receive a course manual with presentation slides and reference materials.
Examination:
There is no exam.
Technical Requirements:
For eBooks:
Internet for downloading the eBook
Laptop, tablet, Smartphone, eReader (No Kindle)
Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)
eBook download and activation instructions
Agenda:
The Science of Effective Human Communication
Frames of Business and Communication
Principles and Strategies for Effective Business Conversations
Art of Giving and Receiving Feedback
How to Listen Effectively and Accurately
Science of Body Language
How to look confident and charismatic
Business Presentation Skills and Strategies
Powerpoint Best Practices
Principles and Techniques for Effective Written Communication
How to write clear, concise and fast at the same time

Mangates

Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning.

For more queries, reach out to us: info@mangates.com

Communication Skills 1 Day Virtual Live Training in Oxford

Standard Fee

Early Bird Fee

Communication Skills 1 Day Virtual Live Training in Luton

Communication Skills 1 Day Virtual Live Training in Leeds

Communication Skills 1 Day Virtual Live Training in Chester

Communication Skills 1 Day Virtual Live Training in Solihull

Communication Skills 1 Day Virtual Live Training in Wakefield

Communication Skills 1 Day Virtual Live Training in Maidstone

Communication Skills 1 Day Virtual Live Training in Wokingham

Southampton

Portsmouth

Rotherham

Manchester

Leeds

Newport

Peterborough

Milton Keynes 

Dartford

Paisley

Derby

Birmingham

Luton

Hull

Northampton

Berkshire

Bedford

Liverpool 

Swansea

Essex

ONLINE STUDY - In your own time (approx. 6 hours study time) +
CLASSROOM SESSION - Morning, Afternoon or Evening session (approx. 3 hours)



Awarding Body: Open College Network (OCN) Credit for Learning
Award Level: Level 4 (Foundation Degree Level) - Ireland Level 6
CPD Certified: Yes (CPD Accreditation)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. (English Level 2 desirable)
Training Locations: Study online + Classroom
 
OCN Accredited at UK Level 4 (Ireland Level 6)

 
PART 1 - Theory: Complete this part of your course online at home or work in your own time (stop and start learning when it suits you). Can be completed on multiple devices - smart phones, kindle, laptop, tablet etc.

PART 2 - Skills and Practical Development:
Covers advanced specialised phlebotomy techniques to give you the leading edge as a phlebotomist. Learn to use a wide range of non-routine equipment.


Attend a classroom location to complete your practical training.


Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary:
PART 1 - THEORY (ONLINE)
M00 - Introduction:
Learning outcomes, Assumptions and Overview.
M01 - Basic Phlebotomy - revision:
Recap of basic phlebotomy theory and practice - precursor to
the advanced course.
M02 - Aspirated and Vacuated Systems:
Open systems (Syringe & Needle), closed systems (Vacutainer & Monovette), Alternative closed systems, Using Monovette - aspiration and evacuated techniques, monovette adapter systems.
M03 - Specialised and Advanced Phlebotomy Equipment:
The centrifuge - overview. Safe operation and use. Managing a centrifuge breakage or spillage.
Equipment and practices in unusual situations.
Patients with special needs and requiring specific attention.
Equipment preparation for blood samples that are collected at
0 degrees, 37 degrees C and other non-standard conditions.
A look at advances in technology and how to use the latest devices.
M04 - Point of Care Testing:
What is POC Testing? Advantages, Disadvantages and Clinical
Outcomes. Comparison of POC with lab testing. 10 common POC tests. Roles for phlebotomists performing POC Tests.
M05 - Neonates and Children:
Sample collection from new-born to pre-adult. A detailed overview of legal principles of law including child consent and child protection for phlebotomists. Neonatal and child blood collection equipment.
A comprehensive look at heel and finger-prick procedures including
microtainers, lancets and capillary tube collection. Detailed heel prick procedure. Paediatric finger prick collection. The life-threatening hazard of over-collecting. Communication techniques in differing age bands.
Consent and the law. Basic principles of lawful consent for neonates and paediatric patients. Child protection.
Detailed analysis of neonatal and paediatric blood collection including Guthrie card collection. Neonatal bottles - colours and tests. Paediatric blood gases collection.
Butterfly needles - when to use. Blood tests during pregnancy. Neonatal blood screening - nine conditions covered. Bilirubin in neonates.
M06 - Geriatric Patients:
The challenges of phlebotomy in older people. Understanding skin changes and venepuncture implications. A profile of common
geriatric blood tests. Age related problems. Procedural precautions.
M07 - Special Procedures:
Drawing blood from back of hand. Drawing blood from lower limb veins. Managing the unwilling or difficult patient. Managing the psychiatric patient. Managing the isolated patient. Non-routine blood tests. Managing the latex allergy patient (type 1 and type 4 reactions). Latex indicators. Sample handling - non-routine procedures. Drug trials and research projects.
M08 - Special Tests and Sample Handling Procedures:
A look at sample collection at specific times of day and night,
samples that are protected from light, collected on ice and
collected at body temperature. Procedures for each group - collection notes, analytic time, optimal collection time and notes for each group.
M09 - Advanced Phlebotomy Tasks:
Additional procedures. Maintaining POC equipment. Stock control and stock rotation. Quality control. Data entry. Product evaluation. Training and competency evaluation.
M10 - Alternative Environments:
A step-by-step look at non-clinical phlebotomy environments including private testing, DEFRA, forensic and police, cord blood collection, DNA analysis, veterinary services, overseas and volunteering.

PLEASE NOTE THAT PART 1 SHOULD BE COMPLETED
BEFORE JOINING US FOR YOUR PRACTICAL TRAINING

PART 2 (CLASSROOM)
MORNING , AFTERNOON OR EVENING SESSION:

1 - Welcome, introductions and overview:
- Classroom - health & safety briefing, schedule overview.
- Virtual Classroom - audio/visual checks and registration. Unpacking and overview of your training kit.
2 - Syringe and Needle (open system): Correct use and applications.
3 - Monovette (open and closed systems):
Using the Monovette system in aspiration mode - correct use and applications.
Using the Monovette system in evacuated mode - correct use and applications.
4 - IR Vein Detector:
Demonstration of the IR vein detector for assisting in detection of difficult veins.
5 - Veins in back of hand:
Detecting suitable veins in the back of the hand.
6 - POC testing:
Point of Care Testing - use of glucose meter to demonstrate a typical POC test procedure. Correct use and overview of other POC test devices.
7 - Using lancets (finger collection)
We look at the correct use of lancets for POC testing and whole blood micro-collection.
8 - Using lancets (heel collection)
We look at the correct use of lancets for neonatal blood spot tests (Guthrie Test).
9 - Capillary collection
Using glass capillary tubes for micro-collection. Correct use and handling.
10 - Microtube collection
Correct use of BD Microtainers (and similar micro-collection bottles) - collection and handling.

This course is supported with downloadable resources and may include extra video segments to reinforce your practical training.
 
(THE COURSE DELIVERY AWARDS SAME NATIONALLY RECOGNISED AND DUALLY ACCREDITED QUALIFICATION AS OUR VIRTUAL CLASSROOM COURSE VERSION)



Geopace Training

Allied Health

Allied Health Professions (AHP)

Blood Taking

Healthcare Workers

Venepuncture

Phlebotomist

Phlebotomy

Accredited Phlebotomy

Healthcare

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6)

    FDSc (Foundation Degree Level) qualification

    Nationally Recognised certificate

    Dually accredited: Open College Network  and CPD

    Covers both aspirated and evacuated systems

    Covers specialised blood collection systems & methods

    Classroom or Virtual Classroom learning options

    Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep)

    Complete your training from beginner to advanced level

    This course either follows on from our Introduction to Phlebotomy Course  or can be combined with our introductory course as part of a course package (see below)

    Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.


Advanced Phlebotomy - Skills & Techniques (GPT005)

NATIONALLY RECOGNISED AND ACCREDITED
LEVEL FOUR CERTIFICATE



This course comprises two parts:
 
Part 1 - online (eLearning)

AND

Part 2 - classroom

Part 2 consolidates on Parts 1 and delivers one full day of practical sessions (skill-set development) - PRP Harvesting and Treatment


Award:
Open College Network (OCN Credit4Learning) - Collegen Induction Therapy - PRP Treatment
LEVEL 4 (FDSc)



A modular "hybrid" course - eLearning (online) theory and one full day classroom based course.
 
PART 1 - THEORY ONLINE

Complete this part of your course online (eLearning Course) in the comfort of your own home or workplace.
Please allow 1-2 full days (approx. 12-16 hours in total) to complete this part of your course.
You do not need to complete this part of the course in one "sitting". Do as little or as much as you wish. Each time you log again exactly where you can start where you left off!
 
You must complete Part 1 before attending Part 2 below.
 
PART 2 - CLASSROOM
Attend in the classroom at the training location that you have selected.
Your classroom tutor will recap on the essential parts of your online course after which you will begin your practical sessions learning and developing the skills required to harvest and use Platelet-Rich Plasma in your treatment plan.
Please make sure you verify the precise dates and timings of your course when you receive your booking confirmation, as it may vary from the information provided above.


Course Itinerary


A hybrid modular course awarding:
OCN Accredited Level Three Certificate (Advanced Level) 3 credits AND

GEOPACE Certificate (Collagen Induction Therapy - PRP Treatment)



Parts 1 (A & B) - online (eLearning) +

Part 2 - PRP Harvesting, Preparation & Treatment (one day)


Theory Sessions:


M01 – Course Overview
Learning outcomes, Understanding recommended guidelines (CPSA, HEE, NICE & WHO), Core Competencies (Domains 1, 2 & 3). National Occupational Standards


M02 – Qualifications – Levels & Thresholds
Understanding the range and applications of treatments at Levels 1 to 8. Equivalencies. Looking at each level and specific treatment types. Competencies at Level 4.


M03 – Culture & Diversity
Understanding culture and diversity within the context of a salon, including opportunities and challenges for aesthetic therapists. Diversity and inclusion. Principles of diversity.


M04 – History, Definitions and Roles
The origins of microneedling and development of PRP, evolution of treatments, types of equipment and range of applications. Historical perspective and modern day examples of PRP therapies.


M05 – Health & Safety & IPC
H&S legislation, Standard Precautions (for blood borne pathogens), Pathogen types, Personal Protective Equipment (PPE), Handwashing and Hygiene, Hazardous Waste Disposal (non-specific), Preventing Needlestick Injuries. A detailed look at viruses, bacteria and fungi. Handling clients with infectious conditions and infestations. Transmission modes. Sterilisation processes in the workplace, including autoclaves.


M06 – Regulatory Obligations
Pathways – employed, contracted and self-employed, Management of H&S at work, Local and national government laws and bylaws, DBS types, Record Keeping, Hazardous Waste Disposal (specific), Insurance and insurance types, Accident reporting, The Keogh Review, HEE guidelines, Professional bodies.


M07 – Professionalism & Effective Communication
Presenting a professional image, guidelines and recommendations. How to effectively communicate with your clients and colleagues, communication methods, communicating efficiently in consultation.


M08 – Consent
Understanding consent types and your client’s capacity to consent. The importance of valid consent. Consent frequency. Risk assessment. Storing consent documentation – looking at paper and digital/cloud. Consent and the law. Determining if consent is robust.


M09 – Environmental and Sustainable Work Practices
Sustainability in the workplace. Running an efficient salon (water efficiency, waste reduction, interior fittings). Advancements including digital options (clients and suppliers).


M10 – Anatomy & Physiology
A&P for collagen induction therapy. Veins, arteries and capillaries (phlebotomy overview). The integumentary system – structure and function. Microneedling – depths and penetration. The lymphatic system. The circulatory system. Skin as a defence barrier. Skin – functions and layers. Merkel cells, Langerhans Cells, Keratinocytes and Melanocytes. The epidermal-melanin unit. Fibroblasts and connective tissue. The effects of ageing. Skin changes over time. Skin rejuvenation including optimising cell function and increasing natural collagen. Inducing regenerative healing. The Fitzpatrick Scale. A detailed look at cell function, specifically melanocytes, keratinocytes and fibroblasts. Microneedling the skin, effects and collagen response. Wound healing – stages (haemostasis, inflammatory, proliferative and maturation). Collagen Induction Therapy (CIT). Topical applications to improve keratinocyte function. Topical applications to improve collagen synthesis.


M11 – Patient Management – Consultation & Examination
Pre-treatment and treatment consultations. Client Motives. Educating your client. Developing a consultation plan. Medical Records. Contraindications & Precautions – Relative and Absolute Contraindications in microneedling. Microneedling and anticoagulants. Side effects and treatment failure. Photo-documentation. Looking at and recording a detailed medical history. Client reviews. Health risks. Legalities.


M12 – Record Keeping
Key points and importance. Understanding how to retain records. Claims - Date of Discovery and Date of Knowledge.


M13 – Platelet Rich Plasma (PRP) – Understanding the basics
Whole blood – composition. Platelets and growth factors (types and functions). What are platelets? Understanding platelet modes of action. Platelet Rich Plasma – preparation. PPP and PRP. PRP Activation and collagen response in vivo. Fibrin network formation. Dermal needle puncture - repair pathway. Examples of microneedling applications. Needle depths and facial skin thickness. Types of treatments – a case by case examination.


M14 – Platelet Rich Plasma (PRP) – Harvesting and Preparation
Phlebotomy. Using correct needle size and anticoagulant. Understanding autologous treatment types with PRP. The treatment agent pathway. Whole blood processing. Harvesting good quality PRP - step by step procedure. Using a centrifuge. Centrifuge operation and management. Steps to minimise platelet trauma. First and second centrifuge processes. Understanding how a centrifuge works? Managing breakage and spillage.


M15 – PRP Treatment – putting it all together!
Client arrival, management, documentation, photography, examination, consultation, consent, treatment plan. Patient ID, where necessary. Referrals and when to refer. Seeking expert advice. Employment types – employed (PAYE), contracted, self-employed (freelance) - detailed look at each. Managing equipment and consumables. Compliancy. Pre-treatment guidance. Medications and drug conflicts. Preparing a treatment area. Preparing your client. Disinfecting the face. Applying numbing cream. Phlebotomy procedures.
Blood handling. Dermapen types and accessories. Treatment modes and actions. Selecting the correct needle depth. Applying PRP and microneedling. Managing pen depth and skin areas. Working within facial zones. Post treatment management. Waste management and correct waste disposal. Post treatment client management. Aftercare. Managing adverse effects. Managing post treatment client expectations. Treatment intervals. Post treatment checklists and patient aftercare guidelines.


Classroom Practical Sessions:
Practical Session 1: Equipment familiarisation - hands-on approach
Practical Session 2: Completing medical forms and consent forms
Practical Session 3: Preparing a treatment area
Practical Session 4: Using a centrifuge
Practical Session 5: Performing a microneedling facial treatment with PRP - model 1
Practical Session 6: Performing a microneedling facial treatment with PRP - model 2


Classroom Support Material:
Support material to complement Modules 1 – 15


Online Support Material:
Downloadable pdf files - support material to complement Modules 1 - 15
Demonstration Video



Medical Aesthetics

Platelet-rich plasma (PRP)

Aesthetics

Aesthetic Practitioner

Facial Aesthetics

Platelet-rich Plasma (PRP) treatments

    Nationally Recognised Qualification

    No previous experience or qualifications needed

    Open College Network Accreditation

    Level 4 (as required for minimally invasive procedures)

    Covers standards set by HEE

    Employed (salon) or Self-Employed opportunities

    Basic understanding of English language required

    OPEN TO ALL APPLICANTS


PRP - Collagen Induction Therapy Course (GPT701)

Awarding Body:&nbsp;Open College Network (OCN Credit4Learning)Award Level:&nbsp;Level Three (Advanced)Minimum Age:&nbsp;18Entry requirements:&nbsp;None. English Level 2 desirable.Training Locations:&nbsp;E-learning - complete this course in the comfort of your own home or at work<hr style="color: rgb(51, 51, 51); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Course Overview:It takes a very special person to care for those at the end of their life&rsquo;s journey. Yet for the terminally ill and their families, the gifts of compassion, dedication and skill are priceless treasures. This End of Life (Palliative Care) Course covers the issues and practices involved in caring for the terminally ill and is suitable for both healthcare professionals and individuals looking at optimising their care skills and practices.This course will help you to gain a better knowledge of the procedures and best practices which underpins end of life care. It will help you to learn about the delivery of optimal end of life care and improve your communication skills to strengthen working relationships with healthcare professionals during this period. You will also feel you have a much better understanding on how to support the friends and family of the person that you are caring for.In this online course, you will learn to address the ethical issues and characteristics of hospice and palliative care. You will also understand the assessment and management of pain. And you will be able to help patients and their families cope with dying, death, and the grief that follows and, in doing so, will ensure that the process is in the very best interests of the individual concerned.If you are an individual looking after a terminally ill relative this course bridges the divide between understanding how healthcare professionals work and understanding how your relative or friend should be managed by your support team.This course can also be combined with our&nbsp;Healthcare Practice (Fundamental Care Skills) Course&nbsp;which will also prepare you with a general and very solid foundation qualification in healthcare. Both qualifications combined will give you a total of 6 credits which you can also use towards other future qualifications (at many UK Colleges and Universities).Once completed you will immediately be able to download your pass certificate. (Your new accredited certificate will be posted to you within 6-8 weeks.)The nationally recognised and accredited certificate (awarded by the Open College Network) can be added to your existing certificate credit value (cumulative credits), and these may also count towards other similar college or university courses.This course will perfectly supplement any medical or nursing course, however specific, and is open to anyone. At the end of each e-learning section you have up to 6 multiple choice questions to answer, with a passmark of 65%. You can re-sit each section 3 times.<hr style="color: rgb(51, 51, 51); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Is this course for me?This course is suitable for you if:-- You are a healthcare professional or healthcare student and looking at focussing on this area of work -- You are a healthcare professional looking to add a specialised qualification to your C.V. -- You are an individual caring for a terminally ill relative or friend and would like to be fully aligned with current medical practices and end-of-life procedures -- You are currently working in a Hospice, Care Home, Geriatric Unit or Hospital and have been advised to complete this course. Add to your CPD (continual professional development) or if requested by your employer as part of your CPD or Induction Programme. (Completion of this course adds to your existing credit value and awards an Advanced Level Three Certificate)<hr style="color: rgb(51, 51, 51); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">What does this course cover?Topics covered include:M01: Introduction and Course Overview M02: Caring for people at the end of their life M03: Palliative Care M04: What is person-centred care? M05: Equality, Diversity and Rights M06: Planning Ahead M07: End of Life Strategies and Guidelines M08: Communication M09: Nutrition, Hydration and Mouth Care M10: Symptom Control M11: Identifying the Dying Phase of Life M12: The bereavement process M13: Working within the Multidisciplinary TeamDownload a certificate as soon as completed.This course is also supported with a video presentation and additional support material can be downloaded as you progress through the course.Download a&nbsp;<a href="https://drive.google.com/file/d/1zDO1PzSKxk08nGsgnig5NwCmki__qCBG/view?usp=sharing" style="color: rgb(30, 126, 200); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(30, 126, 200);"></a><a href="https://drive.google.com/file/d/1zDO1PzSKxk08nGsgnig5NwCmki__qCBG/view?usp=sharing" target="_blank" style="color: rgb(30, 126, 200); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(30, 126, 200);">Course Itinerary</a> <hr style="color: rgb(51, 51, 51); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><img src="https://s3.amazonaws.com/images.ecwid.com/images/wysiwyg/product/20661234/206740469/1591525097385817184361/Accreditation_Strip_jpg" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">

Awarding Body: Open College Network (OCN Credit4Learning)
Award Level: Level Three (Advanced)
Minimum Age: 18
Entry requirements: None. English Level 2 desirable.
Training Locations: E-learning - complete this course in the comfort of your own home or at work



Course Overview:
It takes a very special person to care for those at the end of their life’s journey. Yet for the terminally ill and their families, the gifts of compassion, dedication and skill are priceless treasures. This End of Life (Palliative Care) Course covers the issues and practices involved in caring for the terminally ill and is suitable for both healthcare professionals and individuals looking at optimising their care skills and practices.
This course will help you to gain a better knowledge of the procedures and best practices which underpins end of life care. It will help you to learn about the delivery of optimal end of life care and improve your communication skills to strengthen working relationships with healthcare professionals during this period. You will also feel you have a much better understanding on how to support the friends and family of the person that you are caring for.
In this online course, you will learn to address the ethical issues and characteristics of hospice and palliative care. You will also understand the assessment and management of pain. And you will be able to help patients and their families cope with dying, death, and the grief that follows and, in doing so, will ensure that the process is in the very best interests of the individual concerned.
If you are an individual looking after a terminally ill relative this course bridges the divide between understanding how healthcare professionals work and understanding how your relative or friend should be managed by your support team.
This course can also be combined with our Healthcare Practice (Fundamental Care Skills) Course which will also prepare you with a general and very solid foundation qualification in healthcare. Both qualifications combined will give you a total of 6 credits which you can also use towards other future qualifications (at many UK Colleges and Universities).
Once completed you will immediately be able to download your pass certificate. (Your new accredited certificate will be posted to you within 6-8 weeks.)
The nationally recognised and accredited certificate (awarded by the Open College Network) can be added to your existing certificate credit value (cumulative credits), and these may also count towards other similar college or university courses.
This course will perfectly supplement any medical or nursing course, however specific, and is open to anyone. At the end of each e-learning section you have up to 6 multiple choice questions to answer, with a passmark of 65%. You can re-sit each section 3 times.



Is this course for me?
This course is suitable for you if:
-- You are a healthcare professional or healthcare student and looking at focussing on this area of work
-- You are a healthcare professional looking to add a specialised qualification to your C.V.
-- You are an individual caring for a terminally ill relative or friend and would like to be fully aligned with current medical practices and end-of-life procedures
-- You are currently working in a Hospice, Care Home, Geriatric Unit or Hospital and have been advised to complete this course.

Add to your CPD (continual professional development) or if requested by your employer as part of your CPD or Induction Programme.
(Completion of this course adds to your existing credit value and awards an Advanced Level Three Certificate)



What does this course cover?
Topics covered include:
M01: Introduction and Course Overview
M02: Caring for people at the end of their life
M03: Palliative Care
M04: What is person-centred care?
M05: Equality, Diversity and Rights
M06: Planning Ahead
M07: End of Life Strategies and Guidelines
M08: Communication
M09: Nutrition, Hydration and Mouth Care
M10: Symptom Control
M11: Identifying the Dying Phase of Life
M12: The bereavement process
M13: Working within the Multidisciplinary Team
Download a certificate as soon as completed.
This course is also supported with a video presentation and additional support material can be downloaded as you progress through the course.
Download a Course Itinerary






General Nursing

Care Worker

Healthcare Assistant

Care

Nursing

Medicine & Nursing

End Of Life Care

Assisting patients at the end of their life's journey ...

    Nationally Recognised Qualifications

    Accredited OCN Credit4Learning - Level 3

    Accredited CPD (The CPD Certification Service)​

    Expand your horizons to include this specialised area of caring

    Comprehensively covers end of life and terminal patient care skills

    Includes support and reference material to download and keep

    No previous experience or qualification needed

    Download a certificate on completion of your online course

End of Life (Palliative Care) Course (GPT203)

Chelmsford

Stratford

This five-day course is a must for anyone who is considering or already working in a role with site manager responsibilities. This course covers all relevant legislation affecting safe working in the building, construction, and civil engineering industries.
It is endorsed by Build UK as the standard training for all construction managers.
Aims
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce.
Course Content
To give a clear understanding of health, safety, welfare, and environmental legislation that affects your management role. It highlights the need for risk assessment in the workplace, the implementation of the necessary control measures and adequate communication to sustain a health and safety culture within the workforce.
Course Content
• Health, safety, welfare and environmental legislation affecting your daily work
• New guidance and industry best practice
• Duties and responsibilities with regards to health, safety, welfare, and the environment
• Safe working
Prerequisites
This course is for you if you’re considering, or already have management responsibilities for planning, organising, monitoring, controlling and administering groups of staff e.g. site manager.
Assessment
At the end of this course, all delegates will have a clear understanding of controlling health and safety on site from a manager’s role.
Certificate
The certification for this course is valid for 5 years and is endorsed by Build UK as a standard training for all site managers.
To remain certified in this area, you will need to take a refresher course before the expiry date on your certificate, otherwise the full course will need to be retaken.
Instructions
Please note all online Site Management Safety Training Scheme courses with the venue “Online” will be delivered by a tutor over a video call.
This training will be delivered and assessed in English language; therefore, a good standard is required to complete the course.
Further attendee information will be sent in a separate email, please check your inbox.

SMC Safety Solutions

Site Management Safety Training Scheme (SMSTS) 5 day course

Awarding Body:&nbsp;Open College Network (OCN Credit4Learning)Award Level:&nbsp;Level Three (Advanced)Minimum Age:&nbsp;18 (16 with parental consent)Entry requirements:&nbsp;None. English Level 2 desirable.Training Locations:&nbsp;E-learning - complete this course in the comfort of your own home or at work<hr style="color: rgb(51, 51, 51); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Course Overview:This&nbsp;Healthcare Practice Course&nbsp;is designed for students preparing to start a career in the healthcare sector or currently working as a carer / healthcare assistant and looking to add an accredited qualification to their C.V.We make all our qualifications as accessible as possible and have a comprehensive range of supplementary resources to support all students. This Certificate uses a variety of study materials including a mixture of printed and online material &ndash; online learning resources, audio/video media clips, and interactive activities such as online quizzes.Complete this easy-to-follow&nbsp;Healthcare Practice Course on your computer, mobile phone, kindle or tablet and in your own time. The course can be completed in stages - you have 8 weeks to complete the course in full. Once completed you will immediately be able to download your pass certificate. (Your new accredited certificate will be posted to you within 6-8 weeks.)The Nationally Recognised and Accredited Certificate (awarded by the Open College Network) can be added to any existing certificate credit values (cumulative credits), and these may also count towards other similar college or university courses.This course provides a valuable "stepping stone" into the healthcare profession or natural progression route for practising and experienced HCAs / Carers wishing to expand on their existing qualifications. At the end of each e-learning section you have up to 6 multiple choice questions to answer, with a passmark of 65%. You can re-sit each section 3 times.<hr style="color: rgb(51, 51, 51); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">Is this course for me?This course is suitable for you if:-- You are seeking a career change and looking for work within the healthcare sector (NHS, Private Clinics, Care Homes or Community). -- You are currently unemployed or between jobs. -- You are already working within the healthcare sector and wish to increase your skills or a career change. -- You need CPD (continual professional development) or requested by your employer as part of your CPD or Induction Programme. -- You are taking or planning to take other healthcare courses (ie. a nursing diploma) and would like to add credits to your course. -- You are just curious and keen to learn something new! Add to your CPD (continual professional development) or if requested by your employer as part of your CPD or Induction Programme. (Completion of this course adds to your existing credit value and awards an Advanced Level Three Certificate)<hr style="color: rgb(51, 51, 51); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);">What does this course cover?Topics covered include:Module 1: Introductions and Course Overview Module 2: Accountability Module 3: Effective Communication Module 4: Documentation and Recording Module 5: Hygiene &amp; Infection Prevention and Control Module 6: Tests and Measurements Module 7: Anatomy and Physiology Module 8: Nutrition and Fluid Balance Module 9: Practical Caring Skills Module 10: Psychological Care Module 11: Pressure Care Module 12: Medication Module 13: Answers to quizzes and multiple choice questions Module 14: Job Opportunities and Further InformationDownload a certificate as soon as completed.This course is also supported with a video presentation and additional support material can be downloaded as you progress through the course. <hr style="color: rgb(51, 51, 51); border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;" fr-original-style=" color: rgb(51, 51, 51);"><img src="https://s3.amazonaws.com/images.ecwid.com/images/wysiwyg/product/20661234/206740469/1591525097385817184361/Accreditation_Strip_jpg" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-class="fr-draggable">

Awarding Body: Open College Network (OCN Credit4Learning)
Award Level: Level Three (Advanced)
Minimum Age: 18 (16 with parental consent)
Entry requirements: None. English Level 2 desirable.
Training Locations: E-learning - complete this course in the comfort of your own home or at work



Course Overview:
This Healthcare Practice Course is designed for students preparing to start a career in the healthcare sector or currently working as a carer / healthcare assistant and looking to add an accredited qualification to their C.V.
We make all our qualifications as accessible as possible and have a comprehensive range of supplementary resources to support all students. This Certificate uses a variety of study materials including a mixture of printed and online material – online learning resources, audio/video media clips, and interactive activities such as online quizzes.
Complete this easy-to-follow Healthcare Practice Course on your computer, mobile phone, kindle or tablet and in your own time. The course can be completed in stages - you have 8 weeks to complete the course in full. Once completed you will immediately be able to download your pass certificate. (Your new accredited certificate will be posted to you within 6-8 weeks.)
The Nationally Recognised and Accredited Certificate (awarded by the Open College Network) can be added to any existing certificate credit values (cumulative credits), and these may also count towards other similar college or university courses.This course provides a valuable "stepping stone" into the healthcare profession or natural progression route for practising and experienced HCAs / Carers wishing to expand on their existing qualifications.


At the end of each e-learning section you have up to 6 multiple choice questions to answer, with a passmark of 65%. You can re-sit each section 3 times.



Is this course for me?
This course is suitable for you if:
-- You are seeking a career change and looking for work within the healthcare sector (NHS, Private Clinics, Care Homes or Community).
-- You are currently unemployed or between jobs.
-- You are already working within the healthcare sector and wish to increase your skills or a career change.
-- You need CPD (continual professional development) or requested by your employer as part of your CPD or Induction Programme.
-- You are taking or planning to take other healthcare courses (ie. a nursing diploma) and would like to add credits to your course.
-- You are just curious and keen to learn something new!
Add to your CPD (continual professional development) or if requested by your employer as part of your CPD or Induction Programme.
(Completion of this course adds to your existing credit value and awards an Advanced Level Three Certificate)



What does this course cover?
Topics covered include:
Module 1: Introductions and Course Overview
Module 2: Accountability
Module 3: Effective Communication
Module 4: Documentation and Recording
Module 5: Hygiene & Infection Prevention and Control
Module 6: Tests and Measurements
Module 7: Anatomy and Physiology
Module 8: Nutrition and Fluid Balance
Module 9: Practical Caring Skills
Module 10: Psychological Care
Module 11: Pressure Care
Module 12: Medication
Module 13: Answers to quizzes and multiple choice questions
Module 14: Job Opportunities and Further Information
Download a certificate as soon as completed.
This course is also supported with a video presentation and additional support material can be downloaded as you progress through the course.









Medical Assistant

Medical

Want to get started in healthcare?

A beginner's course and first step onto the healthcare career ladder

    Nationally Recognised Qualification

    Accredited with Open College Network

    OCN Credit4Learning

    Level Three Certificate (advanced)

    Ideal for healthcare assistants / carer positions

    Essential home practical caring skills

    Comprehensively covers fundamental care skills

    Includes support and reference material to keep

    Easy to follow and fun to learn

    Ideal for freelancer carers

    No previous experience or qualification needed

    Download a certificate on completion of your online course


OPEN TO ALL APPLICANTS

Healthcare Practice (Fundamental Care Skills) Course (GPT201)

This driver CPC course - Customer Service &amp; Manual Handling is suitable for LGV &amp; PCV and will cover:Company &amp; Driver Image,&nbsp;Who Customers Are and What They Want,&nbsp;Communication Skills,&nbsp;Giving Good Customer Service,&nbsp;About Manual Handling,&nbsp;The Spine,&nbsp;Manual Handling Injuries and Their Costs,&nbsp;Regulations,&nbsp;Manual Handling Risk Assessment,&nbsp;Safe Handling Techniques,&nbsp;Manual Handling Equipment.All courses start at 07:45 hrs and finish at 15:45 hrsAll courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.Approval: This course is registered with JAUPT as approved for Driver CPC qualification.Course Approval Number: CRS18242/475.On completion of the course all attendees will receive certificate of attendance.Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

This is an International Driver CPC - 7hours course - Rules of the Road & Customer Service and it is suitable for LGV & PCV and will cover:
Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedures, Company & Driver Image, Who Customers Are and What They Want, Communication Skills, Giving Good Customer Service.
All courses start at 07:45 hrs and finish at 15:45 hrs
All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.
Approval: This course is registered with JAUPT as approved for Driver CPC qualification.
Course Approval Number: ICRS24736/475.
On completion of the course, all attendees will receive a certificate of attendance.
Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

PETM

HGV Driver

7.5 Ton Driver

Driver CPC

Rules of the Road & Customer Service - International CPC - Online

 Birmingham 

This group coaching session is about transforming negative beliefs so that you can improve your confidence and find success. <hr fr-original-style="" style="border-color: var(--border-muted); border-style: solid; clear: both; break-after: page; user-select: none; box-sizing: border-box;">Help to Grow Social Confidence and Tackle Imposter MindsetJoin us on Thu Mar 28th 2024 at 13:30 GMT for an exciting in-person event at the&nbsp;Midlands Arts Centre! Are you tired of feeling socially anxious and doubting your own abilities? This event is designed to help you overcome these challenges and boost your self-confidence.During this interactive session, our experienced coach will raise awareness of practical tips and strategies to help you grow your social confidence and overcome the imposter mindset. You&#39;ll learn how to overcome self-doubt, embrace your unique strengths, and develop effective communication skills.Also, learn how to transform negative belief&#39;s so that you can improve your confidence and overcome self - defeating/limiting beliefs that are holding you back.This is a practical session working through transformative exercises and tools and their application to see how lack of confidence and low emotional resilience can have a negative impact and how you can repair this.Whether you&#39;re a student, professional, or simply looking to enhance your social interactions, this event is perfect for anyone seeking personal growth and self-improvement. Don&#39;t miss this opportunity to connect with like-minded individuals and gain valuable insights.Mark your calendars and secure your spot today! We can&#39;t wait to see you at the&nbsp;Midlands Arts Centre&nbsp;on Thu Mar 28th 2024 at 13:30 GMT. Get ready to conquer your fears and unleash your true potential!This is a CPD Accredited Group Coaching Session and a CPD Certificate will be issued on completion of the session.Refreshments will be providedPaid parking is available (attendees are responsible for paying parking fees)

This group coaching session is about transforming negative beliefs, creating leadership development space for growth, for yourself, so that you can improve your confidence and find success.





Welcome to the Help to Build Confidence - Leadership Development event! 

This event is all about boosting your confidence and enhancing your leadership skills. Get ready to engage in interactive group coaching sessions, insightful discussions, and networking opportunities with like-minded individuals. Don't miss this chance to grow personally and professionally.
Are you tired of feeling socially anxious and doubting your own abilities? This event is designed to help you overcome these challenges and boost your self-confidence.
During this interactive session, our experienced coach will raise awareness of practical tips and strategies to help you grow your social confidence and overcome the imposter mindset. You'll learn how to overcome self-doubt, embrace your unique strengths, and develop effective communication skills.
Also, learn how to transform negative belief's so that you can improve your confidence and overcome self - defeating/limiting beliefs that are holding you back.
This is a practical session working through transformative exercises and tools and their application to see how lack of confidence and low emotional resilience can have a negative impact and how you can repair this.
Whether you're a student, professional, or simply looking to enhance your social interactions, this event is perfect for anyone seeking personal growth and self-improvement. Don't miss this opportunity to connect with like-minded individuals and gain valuable insights.

Mark your calendars and secure your spot today! 
Get ready to conquer your fears and unleash your true potential!

This is a CPD Accredited Group Coaching Session and a CPD Certificate will be issued on completion of the session.

Why not visit the Enigma company website for more information about us: www.enigmaccs.co.uk
See you there!


Samina Arshad

Confidence

Self Esteem & Confidence

Leadership

Self-Awareness

Travel and Parking arrangements:

Paid parking is available (attendees are responsible for paying parking fees)

From New St Station, follow signs to Moor St station. When you get to Moor St, go down the hill to the side of the station towards the multi-storey car park. At the car park, go left under the railway bridge. Immediately after the railway bridge turn right onto Shaw's passage, which is quite short. We're on the corner at the end of Shaws Passage - walk round the corner onto Allison Street and past the Cafe to the full glass door with the Birmingham Friends of the Earth hanging sign.

Boost your Confidence and Tackle Imposter Mindset

General Admission - Group Coaching Only

Group Coaching Session + 1:1 Coaching Session

In an era where online presence is a necessity, understanding the fundamentals of search engine optimisation (SEO) is crucial for individuals and businesses alike. Navigating this dynamic landscape, can appear overwhelming and complicated for small business owners, but Let&rsquo;s Do Marketing are here to help. This 2-hour webinar breaks down the basics of SEO, providing you with the understanding of the core principles and highlights the tools available to help search engines to give you the attention you deserve! 📅 Date: Tuesday 19th November&nbsp;🕒&nbsp;Time: 10am - 12pm📌 Location: Online Webinar <span style='background: url("https://cdnjs.cloudflare.com/ajax/libs/emojione/2.0.1/assets/svg/1f4b7.svg"); display: inline-block; font-family: "Apple Color Emoji", "Segoe UI Emoji", NotoColorEmoji, "Segoe UI Symbol", "Android Emoji", EmojiSymbols; font-weight: 400; line-height: 1; box-sizing: border-box; font-size: inherit; height: 1em; margin: -0.1em 0.1em 0.1em; min-height: 20px; min-width: 20px; vertical-align: middle; width: 1em;' fr-original-style="background: url(https://cdnjs.cloudflare.com/ajax/libs/emojione/2.0.1/assets/svg/1f4b7.svg);" fr-original-class="fr-emoticon fr-deletable fr-emoticon-img">&nbsp; Cost: &pound;25PP&nbsp; What You&#39;ll Learn:<ul fr-original-style="" style="box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Understanding Search Engines: Gain insights into how search engines work and how they determine the ranking of web pages.</li><li fr-original-style="" style="box-sizing: border-box;">Keyword Research and Optimization: Learn how to strategically incorporate keywords into your content to increase visibility and attract the right audience.</li><li fr-original-style="" style="box-sizing: border-box;">On-Page SEO Techniques: Explore the critical on-page elements that contribute to a website&#39;s SEO success.</li><li fr-original-style="" style="box-sizing: border-box;">Off-Page SEO Strategies: Delve into off-page SEO factors, including backlink building and social signals. Understand how to cultivate a strong online presence beyond the confines of your website.</li><li fr-original-style="" style="box-sizing: border-box;">Technical SEO Essentials: Uncover the technical aspects of SEO, such as site speed, mobile optimization, and crawlability.</li><li fr-original-style="" style="box-sizing: border-box;">Measuring and Analysing SEO Performance: Explore key metrics and tools to measure the effectiveness of your SEO efforts.</li></ul>&nbsp;Who Should Attend: Small Business Owners Content Creators Entrepreneurs Anyone Seeking to Enhance Digital Presence Let&rsquo;s demystify SEO and empower you to navigate the digital landscape with confidence.&nbsp;About the Host:&nbsp;Stacey Pretty &ndash; Marketing Director, Let&rsquo;s Do Marketing<img src="https://images.cademy.co.uk/bdc6fb76-f48f-4ee1-adb0-87a4b88fa0c4/786e17a8-3713-45f9-999e-c12da4ced6dd/original.jpeg" style="width: 174px; display: inline-block; vertical-align: bottom; margin: 5px 15px 5px 0px; text-align: left; cursor: auto; max-width: calc(100% - 5px); float: left; padding: 0px 1px; user-select: none; position: relative; box-sizing: border-box;" fr-original-style="width: 174px; display: inline-block; vertical-align: bottom; margin: 5px 15px 5px 0px; text-align: left; cursor: auto; max-width: calc(100% - 5px); float: left;" fr-original-class="fr-draggable">Stacey is the Marketing Director of Let&rsquo;s Do Marketing, a marketing consultancy and services agency which is tailored to specifically support new and small businesses with organising and fulfilling their marketing ideas. With over 17 years of marketing experience, working in both B2B and B2C environments, Stacey has extensive experience in managing, creating, and promoting a variety of products and services using both online and offline marketing tools. Understanding the challenges faced by new and small businesses, Stacey seeks to simplify the complexities of marketing, with an approach focused on effectiveness and consistency, ensuring that every marketing effort translates into tangible results. For Stacey, marketing isn&#39;t just about campaigns; it&#39;s about building relationships and fostering an excellent customer experience.

In an era where online presence is a necessity, understanding the fundamentals of search engine optimisation (SEO) is crucial for individuals and businesses alike. Navigating this dynamic landscape, can appear overwhelming and complicated for small business owners, but Let’s Do Marketing are here to help.

This 2-hour webinar breaks down the basics of SEO, providing you with the understanding of the core principles and highlights the tools available to help search engines to give you the attention you deserve!

Event details:
Time: 10am - 12pm
Location: Online (ZOOM)
Cost: £30pp

What You'll Learn:
Understanding Search Engines: Gain insights into how search engines work and how they determine the ranking of web pages.
Keyword Research and Optimization: Learn how to strategically incorporate keywords into your content to increase visibility and attract the right audience.
On-Page SEO Techniques: Explore the critical on-page elements that contribute to a website's SEO success.
Off-Page SEO Strategies: Delve into off-page SEO factors, including backlink building and social signals. Understand how to cultivate a strong online presence beyond the confines of your website.
Technical SEO Essentials: Uncover the technical aspects of SEO, such as site speed, mobile optimization, and crawlability.
Measuring and Analysing SEO Performance: Explore key metrics and tools to measure the effectiveness of your SEO efforts.

Who Should Attend:
· Small Business Owners
Small Business Owners
Content Creators
Entrepreneurs
Anyone Seeking to Enhance Digital Presence

Let’s demystify SEO and empower you to navigate the digital landscape with confidence.




Meet the Host: 
Stacey Pretty | Marketing Director, Let’s Do Marketing

Stacey is the Marketing Director of Let’s Do Marketing, a marketing consultancy and services agency which is tailored to specifically support new and small businesses with organising and fulfilling their marketing ideas. With over 17 years of marketing experience, working in both B2B and B2C environments, Stacey has extensive experience in managing, creating, and promoting a variety of products and services using both online and offline marketing tools. Understanding the challenges faced by new and small businesses, Stacey seeks to simplify the complexities of marketing, with an approach focused on effectiveness and consistency, ensuring that every marketing effort translates into tangible results. For Stacey, marketing isn't just about campaigns; it's about building relationships and fostering an excellent customer experience.





Privacy Notice
By registering for this event, you agree to Let’s Do Business Group processing and managing your personal data in accordance with our Privacy Policy. Your data will only be used for the purposes of managing your event registration and any relevant communications.

Let’s Do Business Group

Local SEO

Seo Copywriting

Digital Marketing

Website Design

Google Seo

In an era where online presence is a necessity, understanding the fundamentals of search engine optimisation (SEO) is crucial for individuals and businesses alike.

SE..whO Breaking down the basics of SEO

<header style="color: rgb(113, 119, 125); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(113, 119, 125);"><nav data-bm="0" style="color: rgb(68, 68, 68); box-sizing: border-box;" fr-original-style="color: rgb(68, 68, 68);"> </nav></header><div data-priority="2" style="color: rgb(113, 119, 125); box-sizing: border-box;" fr-original-style=" color: rgb(113, 119, 125);"><div tabindex="0" fr-original-style="" style="box-sizing: border-box;"><div style="color: var(--cib-color-foreground-neutral-primary); box-sizing: border-box;" fr-original-style=" color: var(--cib-color-foreground-neutral-primary);">Communication&nbsp;originates from the Latin word&nbsp;commūnicāre, which means &ldquo;to share.&rdquo; It involves conveying information through various means, such as speech, visuals, writing, or behavior. Key points about communication include:<ol fr-original-style="" style="box-sizing: border-box;"><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Definition: Communication is the exchange of thoughts, messages, or information between individuals or groups.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Components: It involves a sender, a message, and a recipient. The receiver need not be present during communication.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Modes: Communication can occur intentionally or unintentionally, using conventional or unconventional signals.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Historical Context: Early forms of communication included simple words, written letters, and visual signals like light and fire.</li><li style="color: rgb(40, 50, 78); box-sizing: border-box;" fr-original-style="color: rgb(40, 50, 78);">Modern Methods: Today, we communicate through diverse channels beyond crying, which was an infant&rsquo;s earliest form of expression.</li></ol></div></div></div><span style='color: rgb(40, 50, 78); font-family: -apple-system, Roboto, SegoeUI, "Segoe UI", "Helvetica Neue", Helvetica, "Microsoft YaHei", "Meiryo UI", Meiryo, "Arial Unicode MS", sans-serif; box-sizing: border-box;' fr-original-style='color: rgb(40, 50, 78); font-family: -apple-system, Roboto, SegoeUI, "Segoe UI", "Helvetica Neue", Helvetica, "Microsoft YaHei", "Meiryo UI", Meiryo, "Arial Unicode MS", sans-serif;'>During this course, you&rsquo;ll discover the fascinating intricacies of communication. Feel free to explore further as we delve into this expansive field. Your communication skills will reach new heights once you&rsquo;ve completed the sessions.<span style='color: rgb(40, 50, 78); font-family: -apple-system, Roboto, SegoeUI, "Segoe UI", "Helvetica Neue", Helvetica, "Microsoft YaHei", "Meiryo UI", Meiryo, "Arial Unicode MS", sans-serif; background-color: transparent; box-sizing: border-box;' fr-original-style='color: rgb(40, 50, 78); font-family: -apple-system, Roboto, SegoeUI, "Segoe UI", "Helvetica Neue", Helvetica, "Microsoft YaHei", "Meiryo UI", Meiryo, "Arial Unicode MS", sans-serif; background-color: transparent;'>



Communication originates from the Latin word commūnicāre, which means “to share.” It involves conveying information through various means, such as speech, visuals, writing, or behavior. Key points about communication include:
Definition: Communication is the exchange of thoughts, messages, or information between individuals or groups.
Components: It involves a sender, a message, and a recipient. The receiver need not be present during communication.
Modes: Communication can occur intentionally or unintentionally, using conventional or unconventional signals.
Historical Context: Early forms of communication included simple words, written letters, and visual signals like light and fire.
Modern Methods: Today, we communicate through diverse channels beyond crying, which was an infant’s earliest form of expression.
During this course, you’ll discover the fascinating intricacies of communication. Feel free to explore further as we delve into this expansive field. Your communication skills will reach new heights once you’ve completed the sessions.


Mastermind Academy UK Ltd 

Listening Skills

People Skills

Writing Skills

Interpersonal Skills

Communication Skills

Communication is the exchange of information, ideas, and feelings effectively between individuals. It encompasses various forms, including verbal, written, and non-verbal (body) language. This course is designed to provide you with the essential skills necessary to communicate confidently. 

Communication Skills 


<h2>Project Communication Skills (Virtual)</h2>
 Communication is the single most critical project success factor. When effective, projects get executed on time, within budget, and with objectives being met. But that isn't all. Strong communication also nurtures healthy team relationships. And in today's highly diverse world, where projects are often fast-paced, complex, and virtual, that is more important than ever. Strong communication skills foster cultural awareness, trust, and empathy. Together, they contribute greatly to project success-and ultimately, to future project success.
 In this course, participants will actively explore best communication practices from a variety of perspectives: in-person, virtual, electronic, and via formal project documentation. In order to be transformative, however, those perspectives will be filtered further through the lens of their formal, personalized assessment. It is a powerful tool which identifies individuals' internal needs and priorities. It translates those into descriptive profiles and reports, gifting users with valuable information about themselves and others. Paired with the course's real-world activities, it will provide uniquely strategic opportunities for communicating effectively and meaningfully-and with less conflict, both personally and professionally.<h3>What you will Learn</h3>At the end of this program, you will be able to:
 <ul>
 <li>Identify basic elements of communication and explain how they affect teams</li>
 <li>Explore how your assessment style impacts you and how you communicate with people of other styles</li>
 <li>Infer how your style impacts the way(s) you send and interpret emails and instant messages</li>
 <li>Analyze real world email and instant messaging practices to determine how they affect communication and relationships</li>
 <li>Explore best practices for formal project communications and presentations</li>
 <li>Analyze how your assessment style and global diversity can contribute to both strong team communication and conflict</li>
 <li>Identify solutions for virtual team work communication challenges</li>
 </ul><section>
 <h3>Foundation Concepts</h3> <ul> <li>Communication as a foundation skill</li> <li>Elements of communication</li> <li>Communicating across media</li> <li>Targeting your audience</li> <li>How communication impacts team performance</li> </ul> <h3>The Assessment Framework</h3> <ul> <li>Overview of the assessment's approach</li> <li>Exploring assessment report</li> <li>Increasing your effectiveness with other assessment styles</li> </ul> <h3>Email and Instant Messages</h3> <ul> <li>Preferred communications and assessment styles</li> <li>The email brands we create</li> <li>Assessment styles and email</li> <li>Emotion and email</li> <li>Email guidelines and best practices</li> <li>Anatomy of an email</li> <li>The seven deadly email sins</li> <li>Instant messages and other interfaces</li> </ul> <h3>Project Communications and Presentations</h3> <ul> <li>Communicating across the project lifecycle</li> <li>Project templates</li> <li>Structuring a presentation</li> <li>Delivering a presentation</li> </ul> <h3>Interpersonal and Team Communication Skills</h3> <ul> <li>Communication styles and techniques</li> <li>Managing conflict in a project environment</li> <li>Styles and conflict</li> <li>Communication and global team leadership</li> </ul> <h3>Virtual Communication</h3> <ul> <li>Leading global virtual teams</li> <li>Virtual processes and technology</li> <li>Virtual team leadership</li> </ul>


 </section>

Project Communication Skills (Virtual)
Communication is the single most critical project success factor. When effective, projects get executed on time, within budget, and with objectives being met. But that isn't all. Strong communication also nurtures healthy team relationships. And in today's highly diverse world, where projects are often fast-paced, complex, and virtual, that is more important than ever. Strong communication skills foster cultural awareness, trust, and empathy. Together, they contribute greatly to project success-and ultimately, to future project success.
In this course, participants will actively explore best communication practices from a variety of perspectives: in-person, virtual, electronic, and via formal project documentation. In order to be transformative, however, those perspectives will be filtered further through the lens of their formal, personalized assessment. It is a powerful tool which identifies individuals' internal needs and priorities. It translates those into descriptive profiles and reports, gifting users with valuable information about themselves and others. Paired with the course's real-world activities, it will provide uniquely strategic opportunities for communicating effectively and meaningfully-and with less conflict, both personally and professionally.
What you will Learn
At the end of this program, you will be able to:
Identify basic elements of communication and explain how they affect teams
Explore how your assessment style impacts you and how you communicate with people of other styles
Infer how your style impacts the way(s) you send and interpret emails and instant messages
Analyze real world email and instant messaging practices to determine how they affect communication and relationships
Explore best practices for formal project communications and presentations
Analyze how your assessment style and global diversity can contribute to both strong team communication and conflict
Identify solutions for virtual team work communication challenges
Foundation Concepts
Communication as a foundation skill
Elements of communication
Communicating across media
Targeting your audience
How communication impacts team performance
The Assessment Framework
Overview of the assessment's approach
Exploring assessment report
Increasing your effectiveness with other assessment styles
Email and Instant Messages
Preferred communications and assessment styles
The email brands we create
Assessment styles and email
Emotion and email
Email guidelines and best practices
Anatomy of an email
The seven deadly email sins
Instant messages and other interfaces
Project Communications and Presentations
Communicating across the project lifecycle
Project templates
Structuring a presentation
Delivering a presentation
Interpersonal and Team Communication Skills
Communication styles and techniques
Managing conflict in a project environment
Styles and conflict
Communication and global team leadership
Virtual Communication
Leading global virtual teams
Virtual processes and technology
Virtual team leadership

1229 Communication courses in Radcliffe delivered Live Online

Collaborating with Business Teams - BCS Course

By Duco Digital Training

Cognicert ISO 7101 Healthcare Quality Lead Auditor Course

By Cognicert Limited

Communication Skills 1 Day Virtual Live Training in Oxford

By Mangates

Communication Skills 1 Day Virtual Live Training in Luton

By Mangates

Communication Skills 1 Day Virtual Live Training in Leeds

By Mangates

Communication Skills 1 Day Virtual Live Training in Chester

By Mangates

Communication Skills 1 Day Virtual Live Training in Solihull

By Mangates

Communication Skills 1 Day Virtual Live Training in Wakefield

By Mangates

Communication Skills 1 Day Virtual Live Training in Maidstone

By Mangates

Communication Skills 1 Day Virtual Live Training in Wokingham

By Mangates