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6329 Communication Skills courses

Retail Management Course - CPD Accredited

By Training Tale

Retail Management: Retail Management Course Online Do you want to be the next big retail superstar? Are you ready to take your current retail career to the next level? This dynamic global sector could be yours with this comprehensive Retail Management: Retail Management Course! This advanced Retail Management: Retail Management Course is ideal for anyone looking to advance to the top of the retail career ladder. Successful retail managers can find work in every major town and city around the world. Learn how to take your existing sales skills to the next level, how to build strong customer relationships, and how to reap the benefits of professional-level communication skills. In addition, master the art of dealing with difficult customers, learn how to read customer behaviour accurately, and examine the most important stock management issues in Retail Management: Retail Management Course. In retail management, achieving customer satisfaction is essential. Enrol in our Retail Management: Retail Management Course to advance your retail management talent and some highly relevant retail management skills to progress your management excellence. Special Offers of this Retail Management: Retail Management Course This Retail Management: Retail Management Course includes a FREE PDF Certificate. Lifetime access to this Retail Management: Retail Management Course Instant access to this Retail Management: Retail Management Course Get FREE Tutor Support from Monday to Friday in this Retail Management: Retail Management Course Main Course: Retail Management Course Courses are Included in this Retail Management: Retail Management Course: Course 01: Level 4 Time Management Course Course 02: Level 4 Logistics Management [ Note: Free PDF certificate will provide as soon as completing the Retail Management: Retail Management Course] Retail Management: Retail Management Course Online Industry Experts Designed this Retail Management: Retail Management Course into 10 detailed modules. Course Curriculum of Level 5 Retail Management Course Module 01: A Quick Overview of Retail Management Module 02: Building and Sustaining Relationships in Retailing Module 03: Strategic Planning in Retailing Module 04: Retail Challenges and Theories Module 05: Understanding Retail Consumer Module 06: Exploring Retail Segmentation and Strategies Module 07: Retail Business Location Module 08: Merchandise Management Module 09: Buying Decision Process and Customer Satisfaction Module 10: Retail Business Operations Module 11: Category Management Module 12: Retail Marketing Mix Module 13: Retail Pricing Module 14: Retail Supply Chain and Promotional Strategies Module 15: Emerging Trends in Retail Module 16: Impact of the Information Technology in Retailing Assessment Method of Retail Management Course After completing each module of the Retail Management: Retail Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Retail Management Course After completing the MCQ/Assignment assessment for this Retail Management: Retail Management Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Retail Management: Retail Management Course Online Learners can take this Retail Management: Retail Management Course even if they have no prior knowledge of Retail Management: Retail Management Course and there are no age restrictions. As a result, anyone who is enthusiastic and ambitious about Retail Management can enrol in the Retail Management: Retail Management Course. There are no admissions deadlines, and you can start this course at any time. Requirements Retail Management: Retail Management Course Online Students who intend to enrol in this Retail Management: Retail Management Course must meet the following requirements: Retail Management: Good command of the English language Retail Management: Must be vivacious and self-driven. Retail Management: Basic computer knowledge. Retail Management: A minimum of 16 years of age is required. Career path Retail Management: Retail Management Course Online After completing the Retail Management Course, you will be able to grasp specific knowledge and skills with the highest level of confidence in order to improve yourself and enhance your professional skills such as: Retail Team Leader Sales Producer Service Supervisor Store Manager Warehouse Producer Floor Leader Promotions Coordinator Certificates Certificate of completion Digital certificate - Included

Retail Management Course - CPD Accredited
Delivered Online On Demand13 hours
£12

Health and Social Care

By Compliance Central

Are you searching for up-to-date health and social care courses? Stop worrying! We are here to help you out. Our Health and Social Care course is designed to provide you with the required knowledge and skills to cope with the health and social care industry. You will learn different types of care, how to work with people who have mental health problems, learning about disabilities and dementia, and much more. Our course will help you understand what job responsibilities a health and social worker has and teach you how to assist vulnerable individuals in managing their daily routines and living as independently as possible. Health and social care is a much-needed profession in this generation. Recent statistics show that people are becoming lazier day by day at the end time of their lives. They tend to depend on individuals who take care of them. So, in this sector, job opportunities will be increased by a lot in future. However, Our health and social care course offers how to treat the individual as a caregiver and also refers to how to treat adult people who want to be cared for with dignity and respect. Learning Outcome: After completing the course, students can differentiate between healthcare and social care Familiarise themselves with the qualities one should adopt to be an expert healthcare provider. Understanding the Role of a Caregiver and a Healthcare Professional Discover the rights and responsibilities of a Health and Social Care Worker Learn how to protect vulnerable adults Ability to Determine the drawbacks you might face while working as a health and social care worker. Along with the Health and Social Care course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Free Free Free CPD Accredited Hardcopy and PDF Certificate Free for the Title Course Also Get 3 Free Courses with 3 Free CPD Accredited PDF Certificate: Course 01: Diploma in Safeguarding Vulnerable Adults Training Course 02: End of Life Care Course 03: Care Planning and Record Keeping in Health and Safety Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Curriculum Module 1: Introduction to Health and Social Care: This module covers the real meaning of health and social care with a meaningful overview. Module 2: Communication and its Relevance: In this module, you will be able to learn the communication skills you need as a caregiver professional. Module 3: Rights and Responsibilities as a Health and Social Care Worker: in this module, learners will explore topics such as the role and duties of a health and social care worker. Module 4: Role as A Caregiver and Healthcare Professional: in this section, the students will learn the multi-disciplinary work Module 5: Working in Health and Social Care; Promoting Equality, Diversity and Rights: This module will cover Equality, Diversity and rights in health and social care. Module 6: Important Principles and Policies in Health and Social Care Work: in this module, the learner will be aware of the legal responsibilities as well as the other duties and principles. ..And many more!! CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is completely online and will be available for anyone to join. Anyone interested in expanding their knowledge and skills in health and social care. People who are already in the relevant field or profession Requirements To enrol in this Health and Social Care course, all you need is a basic understanding of the English Language and an internet connection. Career path Child Support Worker Healthcare Assistant Social Worker Care Worker The yearly starting Salary of a care worker is expected to: be £16,000 to £30,000 per year. Certificates 4 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Health and Social Care
Delivered Online On Demand7 hours
£12

Travel Agency Course

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Travel Agency Course
Delivered Online On Demand1 hour
£12

Executive PA Training

5.0(2)

By Institute of Beauty & Makeup

CPD Accredited | Career Oriented Learning Modules | 24x7 Tutor Support | Lifetime Access

Executive PA Training
Delivered Online On Demand1 hour
£12

Project Management Course (Project Manager)

5.0(2)

By Online Training Academy

Project Management Course (Project Manager) - Updated 2024 Are you ready to elevate your career and become the project manager everyone turns to when success is the only option? Whether you're a budding professional or a seasoned expert looking to sharpen your skills, our Project Management Course is your gateway to mastering the strategies, tools, and mindset needed to lead any project to triumph. According to Reed a Project Manager can earn from £45,000 to £55,000 in a year depending on qualification, experience, location and other factors. Our project management course will teach you everything from organising meetings and conferences to conflict, risk and stress management. Don't miss out on this opportunity to become the project manager who can turn vision into reality. Join our Project Management Course and gain the skills that make you stand out in any industry. Key Features: CPD Certified Project Management Course course Developed by Specialist Lifetime Access Why Choose Our Course? By choosing our Project Management courseis a smart investment in your professional future. Our Project Management course is designed by industry professionals to stay ahead of trends, offering the most current and relevant content. This Project Management course provides you with the tools and knowledge needed to excel in today's competitive landscape. With flexible learning options and a commitment to your success, our Project Management course is the key to unlocking your potential and advancing your professional journey. Course Curriculum of Project Management Course (Project Manager): Module 01: Introduction to Project Management Module 02: PMBOK and PMI Principles Module 03: Navigating Global Project Landscapes Module 04: Understanding Project Life Cycles Module 05: Strategic Time Management in Projects Module 06: Ensuring Quality Management in Projects Module 07: Mastering Effective Planning & Scheduling Module 08: Human Resource Management Strategies Module 09: Performance Management Techniques Module 10: Talent Management Practices Module 11: Organising Meetings and Conferences Module 12: Efficient Management of Resources Module 13: Strategies for Change Management Module 14: Business Resilience and Crisis Management Module 15: Effective Conflict Management Approaches Module 16: Stress Management Strategies Module 17: Enhancing Communication Skills Module 18: Procurement & Purchasing Management Strategies Module 19: Comprehensive Risk Management Strategies Learning Outcomes: After completing this Project Management Course you will be able to: Master project initiation, planning, execution, and closure processes with good project management. Apply PMBOK and PMI principles to enhance project management planning and execution. Navigate global project landscapes with insights into diverse cultural considerations. Implement time and quality management techniques for project management success. Develop human resource, talent, and performance management skills in projects through project management. Acquire proficiency in conflict resolution, stress management, and effective communication. CPD 10 CPD hours / points Accredited by The CPD Quality Standards Who is this course for? This Project Management Course (Project Manager) course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Project Management Course (Project Manager). Moreover, this course is ideal for: Aspiring project managers seeking comprehensive project management knowledge. Professionals transitioning into project management roles for career advancement. Team leaders and supervisors aiming to enhance their project management skills. Entrepreneurs managing projects within their businesses. Individuals looking to understand the complexities of project management. Anyone who wants to know more about project management. Requirements There are no requirements needed to enrol into this Project Management Course (Project Manager) course. We welcome individuals from all backgrounds and levels of experience to enrol into this Project Management Course (Project Manager) course. Career path After finishing this Project Management Course (Project Manager)you will have multiple job opportunities waiting for you. Some of the following Job sectors of Project Management Course (Project Manager) are: Project Manager Programme Manager Project Coordinator Risk Manager Procurement Manager Change Management Specialist Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Project Management Course (Project Manager)
Delivered Online On Demand4 hours 42 minutes
£12

AUTISM – UNDERSTANDING AND INCLUDING PEOPLE OF ALL AGES

By Inclusive Solutions

In this practical workshop session we will explore ways of including people who have been labelled as being on the autism spectrum. The session will be values based and practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to inclusion through the design of best practice. Online Course now available via Teachable Platform – Understanding Movement Differences Learn at your own pace… lots of text and video support Course Category Autism and Communication Inclusion Parents and Carers Behaviour and Relationships Description In this practical workshop session we will explore ways of including people who have been labelled as being on the autism spectrum. The session will be values based and practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to inclusion through the design of best practice. Family perspectives and experiences will also be explored. This is not a ‘medical model’ day on autism. Our motto for the day is ‘People do things for a Reason (and the reason isn’t autism).’ We make full use of first hand accounts of the experience of autism – the autobiographies – to deepen participants’ understanding of what it means to be labelled ‘autistic’ “We are all much more simply human than otherwise, be we happy and successful, contented and detached, miserable and disordered, or whatever.”HARRY STACK SULLIVAN Testimonials ‘Very respectful of people on the spectrum.’ ‘Really gave me an idea of how people feel.’ ‘Ways of reaching a person not a condition.’CLAIRE Learning Objectives Increased confidence regarding including autistic people Access to a wider range of practical strategies to impact on communication and behaviour issues Deeper understanding of core values surrounding inclusion New skills and processes to strengthen the inclusion of autistic people Who Is It For? Social Care workers Personal Assistants Early years and school based practitioners Heads and deputies Guidance staff Learning support teams SENCOs Primary and secondary teachers Parents Brothers and sisters Local authority support services Community workers and carers Course Content The course answers the questions : What is autism? How do we go about including autistic people? What does autism have to do with me? Key themes include: Movement differences Strategies for Facilitating Communication Supports and Accommodations for Sensory Sensitivities Developing Friendships and Peer Support School and Family Partnerships Learning to Listen Positive Behavioural Supports

AUTISM – UNDERSTANDING AND INCLUDING PEOPLE OF ALL AGES
Delivered in UK Wide Travel Costs or OnlineFlexible Dates
£1,800 to £2,500

AUTISM: HOW TO INCLUDE CHILDREN IN MAINSTREAM SETTINGS

By Inclusive Solutions

In this practical workshop session we will explore ways of including pupils who have been labelled as being on the autism spectrum. The session will be values based and practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to inclusion through the design of best practice. Course Category Autism and Communication Description In this practical workshop session we will explore ways of including pupils who have been labelled as being on the autism spectrum. The session will be values based and practical and will aim to allow the sharing of experiences and good practice as well promoting innovative approaches to inclusion through the design of best practice. Parental perspectives and experiences will also be explored. This is not a ‘medical model’ day on autism. Our motto for the day is ‘People do things for a Reason (and the reason isn’t autism).’ We make full use of first hand accounts of the experience of autism – the autobiographies – to deepen participants’ understanding of what it means to be labeled ‘autistic’ “We are all much more simply human than otherwise, be we happy and successful, contented and detached, miserable and disordered, or whatever.”HARRY STACK SULLIVAN Testimonials ‘A great day – going away buzzing with ideas’?? ‘Thanks for a wonderful day. Useful informative and a real ‘eye opener’. I feel that I am able to understand why some autistic children carry out certain actions’ ‘I have gained a lot of knowledge and understanding and will be able to help support and accommodate children better. Thank you.’ ‘I now know autism is part of us all’ ‘Useful to stand in shoes of autistic people’ ‘I was blessed to be on this day’ ‘I will take all these ideas back to the nursery’ ‘Very respectful of people on the spectrum.’ ‘Ways of reaching a person, not a condition.’ ‘Really gave me an idea of how people feel.’ Learning Objectives Increased confidence regarding autistic pupils and their inclusion in mainstream schools Access to a wider range of practical strategies to impact on communication and behaviour issues Deeper understanding of core values surrounding inclusion New skills and processes to strengthen the inclusion of young Autistic people in all settings Who Is It For ? Early years and school based practitioners Heads and deputies Guidance staff Learning support teams SENCOs Primary and secondary teachers Parents Local authority support services Community workers and carers Course Content The course answers the questions : What is autism? How do we go about including autistic children or young people? What does autism have to do with me? Key themes include: Movement differences Strategies for Facilitating Communication Supports and Accommodations for Sensory Sensitivities Developing Friendships and Peer Support School and Family Partnerships ‘Learning to Listen’ – Positive Behavioural Supports Developing School wide Supports for Teachers and Students

AUTISM: HOW TO INCLUDE CHILDREN IN MAINSTREAM SETTINGS
Delivered in UK Wide Travel Costs or OnlineFlexible Dates
£1,800 to £2,500

Sales, Advertising and Marketing Diploma

4.3(43)

By John Academy

Do you have your eye on a promotional opportunity at work and want to gain more knowledge and skill in the Sales, Advertising and the Marketing industry? Our Sales, Advertising and Marketing diploma will provide you with all the information you need to enjoy a successful career in these sectors. If you want to put sales, marketing and advertising strategies together and help your company/career achieve its goals, then this course may be just what you are looking for. This course offers the convenience of online learning. You will have the unique opportunity to study at your own pace, in your own time and from any device to gain the certification you need to boost your career moving forward. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.   Market and Sales Defining Marketing 00:30:00 Recognising Trends 00:15:00 Conducting Market Research 00:15:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Sales Relationship Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Smart Selling Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Sales Objection Building Credibility 00:05:00 Critical Communication Skills 00:30:00 Observation Skills 00:15:00 Handling Customer Complaints 00:05:00 Overcoming Objections 00:15:00 Handling Objections 00:15:00 Pricing Issues 00:15:00 Buying Signals 00:05:00 Closing the Sale 00:15:00 Introduction to Sales Sales Management- Part 1 01:00:00 Sales Management- Part 2 01:00:00 Sales Management- Part 3 01:00:00 Sales Management- part 4 01:00:00 Sales Management- Part 5 01:00:00 Sales Management- Part 6 01:00:00 Sales Management- Part 7 01:00:00 Sales Management Module One - Getting Started 00:30:00 Module Two - Understanding the Talk 01:00:00 Module Three - Getting Prepared to Make the Call 01:00:00 Module Four - Creative Openings 01:00:00 Module Five - Making Your Pitch 01:00:00 Module Six - Handling Objections 01:00:00 Module Seven - Sealing the Deal 00:30:00 Module Eight - Following Up 01:00:00 Module Nine - Setting Goals 01:00:00 Module Ten - Managing Your Data 00:30:00 Module Eleven - Using a Prospect Board 01:00:00 Module Twelve - Wrapping Up 01:00:00 Introduction to Marketing Module One - Getting Started 00:30:00 Module Two - What is Marketing 00:30:00 Module Three - Common Marketing Types (I) 00:30:00 Module Four - Common Marketing Types (II) 00:30:00 Module Five - The Marketing Mix 00:30:00 Module Six - Communicating the Right Way 01:00:00 Module Seven - Customer Communications 00:30:00 Module Eight - Marketing Goals 00:30:00 Module Nine - The Marketing Funnel 00:20:00 Module Ten - Marketing Mistakes (I) 01:00:00 Module Eleven - Marketing Mistakes (II) 01:00:00 Module Twelve - Wrapping Up 00:30:00 Sales and Marketing Defining Marketing 00:30:00 Recognising Trends 00:15:00 Conducting Market Research 00:15:00 Strategies for Success 00:15:00 Mission Statements 00:15:00 Trade Shows 00:15:00 Developing a Marketing Plan 00:30:00 Increasing Business 00:15:00 Saying No to New Business 00:30:00 Advertising Myths 00:30:00 Networking Tips 00:30:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Mastering Digital Marketing Introduction to Internet Marketing and Reputation Management 00:30:00 How to Optimise Your Site for Every Stage of the Buy Cycle 00:30:00 Build Impression on Your Site 00:30:00 Types of Link Building 01:00:00 Importance of Landing Pages 00:30:00 Difference Between Internet Marketing and Online Customer Service 01:00:00 About Of Google Analytics 01:00:00 Online Press Releases 00:15:00 How to Get Traffic from Twitter 00:30:00 Importance of Testing E-Mail Messages 00:15:00 What is Viral Marketing 01:00:00 What is EMail Marketing 00:30:00 Difference Between Images and Video 00:15:00 How to Internet Marketing on Facebook 02:00:00 What is Search Engine Optimization(SEO)? 00:30:00 Understanding Search Results 00:15:00 How to Attract Customer on Your Product? 00:15:00 Time Makes Money 00:30:00 How to Test a Landing Page 00:30:00 Best Web Writing 01:00:00 Ways to Use of Humor in You Internet Marketing 00:15:00 Coupon Codes 00:15:00 When to Pull the Plug 00:15:00 Internet Advertising Techniques INTRODUCTION: WHAT IS AFFILIATE MARKETING? 00:30:00 WHY AFFILIATE MARKETING IS AWESOME 00:30:00 FINDING A PROFITABLE NICHE 01:00:00 CHOOSING AN AFFILIATE PRODUCT 00:15:00 THE ADVANTAGES OF CLICK BANK 00:30:00 ANALYZING THE CLICK BANK MARKETPLACE 00:30:00 CREATING YOUR HOP LINK 00:30:00 CREATING A FREE BLOG 01:00:00 PERFORMING EFFECTIVE KEYWORD RESEARCH 00:30:00 CREATING AN OPTIMIZED POST 00:30:00 POSTING TO YOUR BLOG 00:15:00 PROMOTING YOUR BLOG: AN OVERVIEW 00:30:00 PROMOTION: ARTICLE MARKETING 00:30:00 PROMOTION: SOCIAL BOOKMARKING 01:00:00 PROMOTION: BLOG COMMENTING 00:30:00 ADDITIONAL PROMOTION TIPS 00:15:00 CREATING YOUR OWN WEBSITE 01:00:00 Email Marketing Introduction to Email Marketing 00:30:00 Using Email Marketing Software 00:30:00 Building Email Lists by Quantity 00:30:00 Building Email Lists by Quality 00:30:00 Crafting an Email 01:00:00 Analyzing and Tracking Your Email Marketing Strategy 00:30:00 Facebook Marketing Basics Introduction to Facebook 00:15:00 Why You Should Care 00:15:00 Setting up a Facebook Page 00:30:00 How to Get More Likes for Your Facebook Page 00:30:00 Facebook Advertising 00:30:00 How Much Does Facebook Advertising Cost? 00:30:00 Marketing on Facebook 01:00:00 Create a Content Calendar 00:15:00 Understanding Edge Rank & the Art of Engagement 00:15:00 Twitter Marketing TWITTER FOR BUSINESS 00:15:00 TOP TWITTER TIPS 00:15:00 TWITTER IS 00:15:00 BUSINESS TERMS 00:15:00 WHY USE TWITTER FOR MARKETING 00:15:00 TWITTER MARKETING BASICS 01:00:00 TWITTER METRICS 00:30:00 YOUR BIO 00:15:00 WHEN TO TWEET 00:15:00 BUILDING YOUR COMMUNITY 00:15:00 GENERATING LEADS 00:15:00 REAL-TIME TWITTER MARKETING 00:15:00 ENGAGEMENT 00:15:00 TWETIQUETTE (TWEETING ETIQUETTE) 00:15:00 Mock Exam Mock Exam- Sales, Advertising and Marketing Diploma 00:30:00 Final Exam Final Exam- Sales, Advertising and Marketing Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Sales, Advertising and Marketing Diploma
Delivered Online On Demand3 days
£22

Concierge Training Course

By Compete High

🎩 Welcome to the Ultimate Concierge Training Course! 🎩 Are you ready to unlock the secrets to becoming a top-notch concierge? Look no further! Our comprehensive Concierge Training Course is designed to equip you with the skills, knowledge, and expertise needed to excel in the dynamic world of hospitality and customer service.   🌟 Why Choose Our Concierge Training Course? 🌟 Imagine being the go-to person for all guest needs, whether it's booking reservations, arranging transportation, or providing insider tips on local attractions. With our course, you'll learn the art of anticipating and fulfilling every guest's desires with finesse and professionalism. Here's what sets our course apart: Expert Guidance: Learn from industry experts who have years of experience in the hospitality sector. Our instructors are dedicated to providing you with practical insights and real-world examples that will prepare you for success. Comprehensive Curriculum: Our course covers everything from communication skills and problem-solving techniques to cultural awareness and time management. You'll graduate with a well-rounded skill set that will impress employers and guests alike. Interactive Learning: Engage in hands-on activities, case studies, and role-playing exercises that simulate real-life scenarios. This interactive approach ensures that you not only understand the concepts but also know how to apply them effectively in the field. Flexible Learning Options: Whether you prefer to study at your own pace or participate in live online sessions, our flexible learning options make it easy to fit your training around your busy schedule. Certification: Upon completion of the course, you'll receive a prestigious certification that demonstrates your expertise as a professional concierge. This credential will open doors to exciting career opportunities in hotels, resorts, luxury residences, and more.   👩‍💼 Who is this for? 👨‍💼 Our Concierge Training Course is perfect for anyone looking to break into the hospitality industry or advance their career in guest services. Whether you're a recent graduate, a career changer, or a seasoned professional seeking to enhance your skills, this course is for you! If you have a passion for providing exceptional service, a knack for problem-solving, and a friendly demeanor, then you have what it takes to thrive as a concierge.   🚀 Career Path 🚀 Upon completing our Concierge Training Course, you'll be ready to embark on a rewarding career path in the hospitality industry. Here are just a few of the exciting job opportunities that await you: Hotel Concierge: As a hotel concierge, you'll be the face of the establishment, providing personalized assistance to guests and ensuring that their stay is unforgettable. Residential Concierge: In this role, you'll cater to the needs of residents in upscale apartment buildings or condominiums, offering a range of services from package delivery to event planning. Corporate Concierge: Work for companies that offer concierge services as a perk for their employees, helping them with tasks such as travel arrangements, event planning, and errand running. Virtual Concierge: With the rise of remote work and virtual assistants, there's a growing demand for concierge services that can be delivered online or over the phone. Don't wait any longer to pursue your dreams of becoming a top-tier concierge. Enroll in our Concierge Training Course today and take the first step towards a rewarding and fulfilling career in hospitality!   🔍 Frequently Asked Questions (FAQ) 🔍 What is a Concierge? A concierge is a hospitality professional who serves as a personal assistant to guests, residents, or clients, providing a wide range of services to enhance their experience. This may include making reservations, arranging transportation, coordinating activities, and offering recommendations for local attractions and services. Why is Concierge Training Important? Concierge training is essential for developing the skills and knowledge needed to excel in the role of a concierge. From effective communication and customer service techniques to problem-solving and time management skills, training prepares individuals to meet the diverse needs of guests and clients in a fast-paced environment. Who Can Benefit from Concierge Training? Anyone interested in pursuing a career in the hospitality industry, particularly in guest services, can benefit from concierge training. Whether you're a recent graduate, a career changer, or an experienced professional seeking to advance your skills, our training course is designed to cater to individuals at all stages of their career journey. What Will I Learn in the Concierge Training Course? While the specific curriculum may vary depending on the course provider, typical topics covered in concierge training include customer service principles, communication techniques, problem-solving strategies, cultural awareness, time management, and industry best practices. Students can expect to gain practical skills and knowledge that are directly applicable to the role of a concierge. How Long Does the Training Course Take to Complete? The duration of a concierge training course can vary depending on factors such as the course format (e.g., full-time, part-time, online) and the depth of the curriculum. Some courses may be completed in a matter of weeks, while others may span several months. It's important to check the specific details of the course you're interested in to determine the time commitment required. Is Certification Included in the Course? Many concierge training courses offer a certification upon successful completion. This certification serves as a credential that validates your expertise and can enhance your credibility as a professional concierge. Be sure to inquire about certification options when researching training programs. What Career Opportunities are Available After Completing the Course? Graduates of a concierge training course may pursue various career opportunities in the hospitality industry, including roles as hotel concierges, residential concierges, corporate concierges, and virtual concierges. These roles typically involve providing personalized assistance and exceptional service to guests, residents, or clients in a variety of settings. Course Curriculum Module 1_ Introduction to Concierge Services. Introduction to Concierge Services. 00:00 Module 2_ Customer Service Skills for Concierges. Customer Service Skills for Concierges. 00:00 Module 3_ Building Relationships with Clients. Building Relationships with Clients. 00:00 Module 4_ Hotel and Resort Operations. Hotel and Resort Operations. 00:00 Module 5_ Transportation and Travel Arrangements. Transportation and Travel Arrangements. 00:00

Concierge Training Course
Delivered Online On Demand5 hours
£25

Management Skills: New Manager Essential With Complete Career Guide Course

5.0(2)

By Training Express

The Management Skills: New Manager Essential with Complete Career Guide Course is an ideal starting point for those stepping into managerial roles. This course is designed to help individuals navigate the complexities of leadership with a clear and structured approach. It covers all the fundamental areas a new manager needs to understand to build their confidence and succeed in their position. From understanding the basics of team dynamics to mastering decision-making processes, this course provides a comprehensive foundation for anyone looking to grow into a more effective manager. In addition to managerial theory, the course dives into practical tips for handling day-to-day challenges and responsibilities. Whether it’s managing a team, setting objectives, or fostering a productive environment, learners will find valuable guidance. As you progress, you’ll gain a solid understanding of how to build relationships, handle conflict, and motivate others, ensuring you're well-equipped to move forward in your managerial career. This course offers a vital resource for those looking to build the confidence and knowledge needed to succeed in management, no matter where your career takes you next. Key Features: CPD Certified Management Skills: New Manager Essential With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Section 01: Introduction Course Introduction Course Aims A Summary of the 21 Strategies Section 02: The 21 Strategies for Success as a New Manager Strategy 1. Get the Lie of the Land Strategy 2. Create a Vision Strategy 3. Know Your Area of Responsibility Strategy 4. Determine if Delivery Is Happening Strategy 5. Create Allies & Keep Them Strategy 6. Get a Mentor Strategy 7. Know What Your Customers Want & Give It to Them Strategy 8. Secure Early Wins & Pick Low-Hanging Fruit Strategy 9. Define the A-List Priorities Strategy 10. Live For the Team Strategy 11. Don't Make Silly Mistakes Strategy 12. Get Onside With the Boss Strategy 13. Be an Agent for Change Strategy 14. Focus, Focus, Focus! Strategy 15. Understand the Culture Strategy 16. Don't Let Method Undermine Objective Strategy 17. Put Goals in Place Strategy 18. Know the Plan, Hit the Plan Strategy 19. Instil Behavioural Change Strategy 20. Deliver. Plain and Simple Strategy 21. Celebrate the Wins Bonus Module: Strategy 22. Maintain Team Cohesion While Apart Section 03: The 6 Key Leadership Principle Introduction to the 6 Principles of Great Managers Principle 1. They Bridge Knowledge Gaps Principle 2. They Give Clear Direction Principle 3. They Prioritise Effectively Principle 4. They Set the Team Up For Success Principle 5. They Establish Themselves Strategically Principle 6. They Build Great Networks Downloadable Resource: Real-World Application Exercise Book ________________________________________________________________________ Complete Career Guide for Management Skills: New Manager Essential (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Management. In addition to mastering the essentials of Management, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Management. Your dream career starts here! List of career guide courses included in Management Skills: New Manager Essential With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand key strategies for effective new manager success. Develop a clear vision and area of responsibility. Cultivate alliances and maintain mentorship for career growth. Prioritize tasks, secure early wins, and focus on goals. Apply leadership principles to bridge knowledge gaps and prioritize. Establish strategic presence, build networks, and celebrate achievements. ________________________________________________________________________ Accreditation All of our courses, including the Management Skills: New Manager Essential With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Management Skills: New Manager Essential With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring and new managers seeking essential skills. Professionals looking to enhance leadership and strategic abilities. Individuals aiming for early career success in management roles. Those desiring practical insights for team and goal management. Career path Team Leader - £30K to 45K/year. Operations Manager - £40K to 60K/year. Project Manager - £45K to 70K/year. Business Development Manager - £35K to 55K/year. Regional Manager - £50K to 80K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Management Skills: New Manager Essential With Complete Career Guide Course
Delivered Online On Demand1 hour
£50