6299 Communication Skills courses

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24-Hour Flash Sale! Prices Reduced Like Never Before!! The financial backbone of any business lies in its payroll, tax accounting, and finance administration. With over 6 million small businesses in the UK as of 2024, the demand for skilled finance administrators is booming. This comprehensive bundle equips you with the expertise to navigate the complexities of payroll management, tax obligations, and financial reporting, ensuring compliance and efficiency. Get to know about Financial Administration, Payroll Processing using Sage 50 and QuickBooks, to navigate Anti-money Laundering regulations and master UK Tax Accounting. You'll delve deep into Xero Accounting, enhance your analytical skills with Advanced Excel Training, and gain insights into Financial Modelling. This bundle also focuses on strategic Financial Management, including Risk Management, Budgeting, and Forecasting skills critical for today's financial professionals. We proudly offer 18 courses within the Payroll, Tax Accounting and Finance Administrator bundle, providing you with industry-recognised qualifications. These Courses are: Course 01: Payroll Management Course 02: Sage 50 Payroll Complete Course Course 03: Anti-Money Laundering (AML) Course 04: QuickBooks Online Bookkeeping Diploma Course 05: HR, Payroll, PAYE, TAX Course 06: UK Tax Accounting Course 07: Xero Accounting - Complete Training Course 08: Microsoft Excel - Beginner, Intermediate & Advanced Course 09: Financial Modelling Using Excel Course 10: Financial Analysis Course Course 11: Accountancy Course 12: Excel for Bookkeeping Course 13: Financial Management Course 14: Improve your Financial Intelligence Course 15: Corporate Finance: Profitability in a Financial Downturn Course 16: Raising Money & Valuations Course 17: Making Budget & Forecast Course 18: Finance: Financial Risk Management In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Step into the world of finance with confidence and precision. Don't miss this chance to enhance your career prospects and become a sought-after finance administrator. Enrol now and take the first step towards mastering payroll, tax accounting, and finance administration! Learning Outcomes of this Bundle: Master payroll processing with Sage 50 and QuickBooks Online. Understand and apply UK tax laws and AML regulations effectively. Develop proficiency in Xero Accounting for comprehensive financial management. Analyse financial data using advanced Excel and financial modelling skills. Implement effective financial risk management and corporate finance strategies. Create accurate budgets and forecasts to guide business financial planning. Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Payroll Management Module 01: Payroll System in the UK Module 02: Payroll Basics Module 03: Company Settings Module 04: Legislation Settings Module 05: Pension Scheme Basics Module 06: Pay Elements Module 07: The Processing Date Module 08: Adding Existing Employees Module 09: Adding New Employees Module 10: Payroll Processing Basics Module 11: Entering Payments Module 12: Pre-Update Reports Module 13: Updating Records Module 14: e-Submissions Basics Module 15: Process Payroll (November) Module 16: Employee Records and Reports Module 17: Editing Employee Records Module 18: Process Payroll (December) Module 19: Resetting Payments Module 20: Quick SSP Module 21: An Employee Leaves Module 22: Final Payroll Run Module 23: Reports and Historical Data Module 24: Year-End Procedures Course 02: Sage 50 Payroll Complete Course Module 01: Introduction and TASK 1 Module 02: TASK 2 Setting up the System Module 03: TASK 3 a Setting up Customers and Suppliers Module 04: TASK 3 b Creating Projects Module 05: TASK 3 c Supplier Invoice and Credit Note Module 06: TASK 3 d Customer Invoice and Credit Note Module 07: TASK 4 Fixed Assets Module 08: TASK 5 a and b Bank Payment and Transfer Module 09: TASK 5 c and d Supplier and Customer Payments and DD STO Module 10: TASK 6 Petty Cash Module 11: TASK 7 a Bank Reconnciliation Current Account Module 12: TASK 7 b Bank Reconciliation Petty Cash Module 13: TASK 7 c Reconciliation of Credit Card Account Module 14: TASK 8 Aged Reports Module 15: TASK 9 a Payroll Module 16: TASK 9 b Payroll Module 17: TASK 10 Value Added Tax & Vat Return Module 18: Task 11 Entering opening balances on Sage 50 Module 19: TASK 12 a Year end journals & Depre journal Module 20: TASK 12 b Prepayment and Deferred Income Journals Module 21: TASK 13 a Budget Module 22: TASK 13 b Intro to Cash flow and Sage Report Design Module 23: TASK 13 c Preparation of Accountants Report - correcting Errors (1) Course 03: Anti-Money Laundering (AML) Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training =========>>>>> And 20 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*23 = £299) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Finance professionals Small business owners Career changers HR and payroll staff Accountancy students Future finance managers Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Payroll Manager (£35,000-£60,000) Tax Accountant (£30,000-£55,000) Financial Analyst (£30,000-£70,000) Corporate Finance Manager (£50,000-£100,000) Risk Management Specialist (£40,000-£80,000) Financial Planner/Advisor (£30,000-£60,000) Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

24-Hour Flash Sale! Prices Reduced Like Never Before!! Facilities management in the UK alone employs over 10% of the workforce, contributing significantly to the economy through operational excellence. Moreover, it's a £120 billion industry that plays a vital role in ensuring the smooth operation of buildings and workplaces. This highlights the need for properly trained facility management professionals who can optimise building operations. That's why, this Facilities Management Bundle offers a comprehensive programme to equip you for success. Our Diploma in Facilities Management provides insight into the essential aspects of managing and maintaining corporate environments efficiently. The course covers a broad spectrum of skills, from Operations Management to Quality Assurance and Safety Protocols. You'll gain hands-on knowledge in Strategic Planning, Project Management, and the implementation of Quality Management systems, including Lean Process and Six Sigma methodologies. This Bundle Package includes: Course 01: Diploma in Facilities Management at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Operations Management Training Course 02: Project Management Course Course 03: Strategic Planning Process Course 04: Quality Assurance (QA) Manager Course 05: Quality Management Course 06: Quality Tools and Methods Management Course 07: Lean Process and Six Sigma Training Course Course 08: Process Improvement: How to Reduce Waste Course 09: Workplace Health and Safety Course 10: Manual Handling Training This diploma isn't just a certification; it's an opportunity to become a pivotal part of any organisation's success. By completing this training, you will not only increase your employability but also gain the skills necessary to improve your workplace's operational efficiency and safety standards. Enrol in the Diploma in Facilities Management today and step into a role where you can make a real difference, driving change and excellence in facilities management across industries! Learning Outcomes of this Bundle: Manage facilities with a focus on sustainability and operational efficiency. Implement strategic planning and project management effectively. Enhance quality assurance and manage quality control processes. Apply Lean and Six Sigma methodologies to optimise processes. Ensure workplace health and safety standards are met. Skillfully manage manual handling and other workplace risks. With a single payment, you will gain access to this Bundle course, including 10 premium courses, a QLS Endorsed Hardcopy certificate and 11 PDF certificates for Absolutely free. Why Prefer this Course? Get a Free QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Moreover, this diploma offers learners the opportunity to acquire skills that are highly valued in the field of Facilities Management. With this Certification, graduates are better positioned to pursue career advancement and higher responsibilities within the Facilities Management setting. The skills and knowledge gained from this course will enable learners to make meaningful contributions to Facilities Management related fields impacting their Facilities Management experiences and long-term development. Course Curriculum Course 01: Diploma in Facilities Management at QLS Level 5 Module 01: Introduction to Facilities Management Module 02: Space Management Module 03: Managing Workplace Services Module 04: Human Resource and Contract Management Module 05: Lease Purchase and Vendor Management Module 06: Health and Safety at Work Module 07: Sustainable Facilities Management Module 08: Maintenance and Repairs Module 09: Project Management Module 10: Business Development and Succession Planning Course 02: Operations Management Training Module 01: Introduction to Operations Management Module 02: Project Management Module 03: Business Development and Succession Planning Module 04: Process Management Module 05: Supply Chain Management Module 06: Planning & Forecasting Operations Module 07: Procurement & Purchasing Management Module 08: Manufacturing & Delivery Operations Module 09: Quality Management Module 10: Managing Risk and Recovery Module 11: Performance Management Module 12: Talent Management Module 13: Communication Skills Module 14: Negotiation Techniques Module 15: Conflict Management Module 16: Stress Management Module 17: Time Management Course 03: Project Management Course Module 01: Introduction to Project Management Module 02: PMBOK and PMI Module 03: Global Project Management Module 04: Project Life Cycle Module 05: Quality Management Module 06: Effective Planning & Scheduling Module 07: Human Resource Management Module 08: Performance Management Module 09: Organising Meeting and Conferences Module 10: Managing Resources Module 11: Change Management Module 12: Business Resilience and Crisis Management Module 13: Conflict Management =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The First Course: Previously it was £29.99) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring facilities managers. Operations managers. Quality assurance professionals. Health and safety officers. Project managers. Strategic planners. Please note: Our Diploma in Facilities Management Course is Knowledge-based not a regulated course. To get Qualified, you may choose the following options: British Institute of Facilities Management The Institute of Workplace and Facilities Management The Institute of Workplace and Facilities Management IWFM Level 3 Award in Facilities Management IWFM Level 4 Award in Facilities Management IWFM Level 5 Award in Facilities Management IWFM Level 4 Certificate in Facilities Management IWFM Level 5 Certificate in Facilities Management Level 3 Certificate in Facilities Management (RQF) Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Facilities Manager: $45,000 - $75,000 Operations Manager: $50,000 - $80,000 Quality Assurance Manager: $55,000 - $85,000 Health and Safety Officer: $40,000 - $65,000 Project Manager: $60,000 - $90,000 Process Improvement Specialist: $58,000 - $88,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Facilities Management at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Assisting patients at the end of their life's journey ... Nationally Recognised Qualifications Accredited OCN Credit4Learning - Level 3 Accredited CPD (The CPD Certification Service)​ Expand your horizons to include this specialised area of caring Comprehensively covers end of life and terminal patient care skills Includes support and reference material to download and keep No previous experience or qualification needed Download a certificate on completion of your online course

Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Curriculum Call Centre & Customer Service Training Course Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Presentation Skills Approved Online Training

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Give a compliment to your career and take it to the next level. This Educational Psychology bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Educational Psychology bundle will help you stay ahead of the pack. Throughout the Educational Psychology programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Educational Psychology course, you will get 10 premium courses, an original hardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Educational Psychology Bundle Consists of the following Premium courses: Course 01: Educational Psychology and Development Course 02: Child Psychology Course 03: EYFS Teaching - Level 3 Course 04: Education and Pedagogy Course 05: Phonics Teaching Assistant Course 06: Learning Disability Awareness Course 07: SEN Teaching Diploma Course 08: British Sign Language (BSL) Level 1 & 2 with Bonus Module Course 09: Parenting Skills Training Course 10: Lesson Planning for Teaching Course 11: Effective Communication Skills Key features of this Educational Psychology course: This Educational Psychology bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Our Educational Psychology is entirely online 24/7 Learner support The Educational Psychology bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Educational Psychology expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Educational Psychology from any place in your own time without travelling for classes. Enrol now in Educational Psychology to advance your career, and use the premium study materials from Apex Learning. The Educational Psychology bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Educational Psychology expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Curriculum: Educational Psychology and Development An Overview Educational Psychology and its History Behavioural Views of Learning Cognitive Development Social, Moral and Emotional Development Constructivism and Motivation Dyslexia and Learning Difficulties Applying Educational Psychology to Teaching Effective Instruction and Technology in Education Opportunities and Careers in Educational Psychology ------------ 10 more Educational Psychology related courses------------- How will I get my Educational Psychology Certificate? After successfully completing the Educational Psychology course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring educators seeking a comprehensive foundation in educational psychology Early Years practitioners aiming to enhance their skills and knowledge in EYFS teaching Teachers seeking to deepen their understanding of child development and learning disabilities Parents and individuals passionate about understanding and supporting children's learning Requirements This Educational Psychology course has been designed to be fully compatible with tablets and smartphones. Career path Having this Educational Psychology expertise will increase the value of your CV and open you up to multiple job sectors: Teacher: £25,714 - £40,042 Early Years Educator: £24,000 - £35,000 Special Educational Needs (SEN) Practitioner: £24,000 - £35,000 Teaching Assistant: £18,000 - £25,000 Educational Psychologist: £30,000 - £50,000 Educational Researcher: £25,000 - £40,000 Certificates CPDQS Accredited e-Certificate Digital certificate - Included CPDQS Accredited Hard-Copy Certificate Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Educational Psychology and Development) absolutely Free! Other hard-copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Master the art of retirement planning with our comprehensive Pension Consultant Course. Dive into topics such as pension scheme assessment, investment strategies, and compliance, gaining the expertise needed to excel in financial advisory. Join us to become a seasoned pension consultant, guiding clients toward optimal retirement solutions.