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5030 Communication Skills courses

Effective Team Management Strategies

5.0(10)

By Apex Learning

20-in-1 Premium Team Management Whenever you walk into an interview, one of the most basic questions you will face is about teamwork. It is a very important part of the corporate world as almost all innovations come from a group of people. With the help of this Team Management Course, you can develop your team working skills. This exclusively designed Team Management course will provide you with the core skills to build an energetic and efficient team. You will identify the essential elements for successful management and leadership. You will discover the best practices for talent management and learn how to motivate your team members to achieve the organization's goals. The Team Management course will also educate you on the risk management process to create a healthy work culture. Along with this Team Management course, you will get 19 premium courses, an original hardcopy, 20 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Team Management Bundle Consists of the following Premium courses: Course 01: Team Management Course 02: People Management Skills Level 3 Course 03: Equality and Diversity Course 04: Team Building Masterclass Course 05: Leadership & Management Diploma Course 06: Effective Communication Skills Diploma Course 07: Motivation Skills Course 08: Decision-Making Course 09: UK Employment Law and Employee Rights Diploma Course 10: Line Management Course 11: Stress Management Training Course 12: Crisis Management Course Course 13: Assertiveness and Self-Confidence Development Course 14: Conflict Management Course 15: Cross-Cultural Awareness Training Course 16: Operations Management Course 17: Paralegal Course 18: Change Management Course 19: Positive Psychology Masterclass Course 20: Time Management Enrol now in Team Management to advance your career, and use the premium study materials from Apex Learning. The Team Management bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Team Management expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Team Management from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free (Previously it was £6*20 = £120) Hard Copy Certificate: Free (For The Team Management Course: Previously it was £10) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Team Management bundle. Requirements This Team Management course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course Team Management absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Effective Team Management Strategies
Delivered Online On Demand
£100

Administration QLS Diploma

By Imperial Academy

Level 7 Diploma (FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificate| 150 CPD Points| CPD & CiQ Accredited

Administration QLS Diploma
Delivered Online On Demand
£129

Journalism Training Course

By Imperial Academy

Level 7 Diploma(FREE QLS Endorsed Certificate)| 10 CPD Courses+10 PDF Certificates| 140 CPD Points|CPD & CiQ Accredited

Journalism Training Course
Delivered Online On Demand
£129

Level 3 Diploma in Business Administration

4.5(3)

By Studyhub UK

Imagine navigating the dynamic pulse of a thriving business, not just amidst the hustle, but at the helm of it. Picture yourself orchestrating seamless workflows, wielding communication as your superpower, and leaving a trail of impeccable organisation in your wake. This, dear potential power player, is the magic the Level 3 Diploma in Business Administration unlocks. In ten meticulously crafted modules, you'll shed the skin of a mere assistant and metamorphose into a maestro of administrative excellence. Master the art of representing your company with unwavering professionalism, hone your communication skills into razor-sharp tools, and conquer the intricacies of business writing with newfound confidence. Dive into the logistics of mail services, travel arrangements, and meeting organisation, transforming chaos into clockwork precision. Learn to wield time like a sculptor, crafting schedules that maximise productivity and minimise stress. This isn't just a qualification; it's an empowerment package for the executive within. So, if you're looking for business administration courses, for business administration jobs our course might be your solution. Learning Outcomes: Mastering written and verbal communication, adapting your style to diverse audiences and situations. Crafting streamlined systems for record keeping, filing, and scheduling, ensuring impeccable efficiency. Navigating the complexities of mail services, travel arrangements, and meeting organisation with unwavering precision. Transforming time from a foe to a friend, maximising productivity and minimising stress. Developing the confidence and skills to represent your company with steadfast professionalism and finesse. Why buy this Level 3 Diploma in Business Administration? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Level 3 Diploma in Business Administration you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Level 3 Diploma in Business Administration course for? Individuals seeking to launch or elevate their careers in business administration. Professionals looking to refine their skills and gain a competitive edge. Aspiring entrepreneurs seeking a strong foundation in administrative practices. Individuals seeking to transition from other careers into the business world. Anyone passionate about organisation, communication, and exceeding expectations. Prerequisites This Level 3 Diploma in Business Administration was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Business administration jobs are trending in the UK. Here are a few career paths from our course: Business Administrator: £23,000 - £32,000 Per Annum. Executive Assistant: £25,000 - £35,000 Per Annum. Office Manager: £28,000 - £38,000 Per Annum. Project Administrator: £27,000 - £37,000 Per Annum. Meeting and Events Coordinator: £24,000 - £34,000 Per Annum. Facilities Manager: £26,000 - £36,000 Per Annum. Course Curriculum Module 1: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 2: Skills of an Effective Administrator Skills of an Effective Administrator 00:17:00 Module 3: Business Writing Skills Business Writing Skills 00:42:00 Module 4: Communication Skills Communication Skills 00:27:00 Module 5: Business Telephone Skills Business Telephone Skills 00:21:00 Module 6: Mail Services and Shipping Mail Services and Shipping 00:27:00 Module 7: Travel Arrangements Travel Arrangements 00:26:00 Module 8: Organising Meeting and Conferences Organising Meeting and Conferences 00:27:00 Module 9: Time Management Time Management 00:37:00 Module 10: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Module 11: Effective Planning and Scheduling Effective Planning and Scheduling 00:48:00

Level 3 Diploma in Business Administration
Delivered Online On Demand5 hours 38 minutes
£10.99

Business Administration and Financial Management Level 2 Certification

4.5(3)

By Studyhub UK

Embarking on the 'Business Administration and Financial Management Level 2 Certification' is a journey towards mastering the art of corporate efficacy and financial astuteness. This course is a tapestry of essential skills, weaving through modules that transform learners into adept professionals. Imagine navigating the corporate world with ease, representing your organisation with poise and professionalism - this course makes it a reality. The curriculum dives into the essentials of effective administration, starting from portraying your company in the best light, to honing impeccable business writing and communication skills. The course then delves into the practicalities of business administration, imparting crucial knowledge on handling telephone communications, managing mail services, and shipping logistics. Learners will explore the intricacies of arranging travel and organising meetings and conferences, ensuring no stone is left unturned in preparing them for the dynamic business environment. Moreover, the time management, record-keeping, and filing systems modules equip participants with tools to maintain efficiency and orderliness. The culmination of the course is in its final module, focusing on effective planning and scheduling - a vital skill in the fast-paced business world. Learning Outcomes: Acquire proficiency in representing organisations professionally. Develop strong business writing and effective communication capabilities. Gain expertise in managing business telephone systems and mail services. Learn to organise travel, meetings, and conferences efficiently. Master time management, record-keeping, and strategic planning skills. Why buy this Business Administration and Financial Management Level 2 Certification? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Business Administration and Financial Management Level 2 Certification you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Business Administration and Financial Management Level 2 Certification course for? Aspiring business administrators seeking foundational knowledge. Junior financial managers aiming to broaden their skill set. Administrative assistants looking to enhance their career prospects. New entrepreneurs desiring a comprehensive understanding of business administration. Recent graduates eager to enter the corporate world with a competitive edge. Prerequisites This Business Administration and Financial Management Level 2 Certification was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Office Administrator: £18,000 - £25,000 Per Annum Executive Assistant: £25,000 - £35,000 Per Annum Financial Analyst: £30,000 - £45,000 Per Annum Business Development Manager: £35,000 - £50,000 Per Annum Operations Manager: £40,000 - £55,000 Per Annum Financial Controller: £50,000 - £70,000 Per Annum   Course Curriculum Module 01: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 02: Skills of an Effective Administrator Skills of an Effective Administrator 00:17:00 Module 03: Business Writing Skills Business Writing Skills 00:42:00 Module 04: Communication Skills Communication Skills 00:42:00 Module 05: Business Telephone Skills Business Telephone Skills 00:21:00 Module 06: Mail Services and Shipping Mail Services and Shipping 00:27:00 Module 07: Travel Arrangements Travel Arrangements 00:26:00 Module 08: Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Module 09: Time Management Time Management 00:35:00 Module 10: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Module 11: Effective Planning and Scheduling Effective Planning and Scheduling 00:48:00 Mock Exam Mock Exam - Business Administration and Financial Management Level 2 Certification 00:20:00 Final Exam Final Exam - Business Administration and Financial Management Level 2 Certification 00:20:00

Business Administration and Financial Management Level 2 Certification
Delivered Online On Demand6 hours 32 minutes
£10.99

Leadership Skills Training: Become an Inspiring Team Leader

4.5(3)

By Studyhub UK

The 'Leadership Skills Training: Become an Inspiring Team Leader' course is designed to equip individuals with the essential qualities and skills of a good leader, enhancing their leadership competencies and promoting creativity in leadership. It covers topics such as communication, negotiation, emotional intelligence, inclusion, and belonging, empowering participants to evolve as effective leaders in the UK's management landscape. Learning Outcomes: Understand the fundamental concepts and importance of leadership in various contexts. Identify the qualities and characteristics of an effective and inspiring team leader. Foster creativity in leadership to encourage innovative approaches in problem-solving. Develop organizational skills to manage tasks, resources, and team members efficiently. Enhance leadership skills and competencies to build and lead successful teams. Improve communication skills for effective interaction and collaboration with team members. Learn negotiation techniques to address conflicts and reach mutually beneficial agreements. Cultivate inclusion, belonging, and engagement within the team to foster a positive work environment. Establish strong leadership foundations based on leadership theories and practices. Develop emotional intelligence to better understand and manage emotions within oneself and others. Evolve as a leader by continuously learning, adapting, and improving leadership abilities. Gain insights into the specific context of leadership and management practices in the UK. Why buy this Leadership Skills Training: Become an Inspiring Team Leader? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Leadership Skills Training: Become an Inspiring Team Leader there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Leadership Skills Training: Become an Inspiring Team Leader course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Leadership Skills Training: Become an Inspiring Team Leader does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Leadership Skills Training: Become an Inspiring Team Leader was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Leadership Skills Training: Become an Inspiring Team Leader is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Leadership Introduction to Leadership 00:23:00 Module 02: Qualities of a Good Leader and Leadership Qualities of a Good Leader and Leadership 00:13:00 Module 03: Creativity in Leadership Creativity in Leadership 00:19:00 Module 04: Organisational Skills Organisational Skills 00:26:00 Module 05: Leadership Skills and Competencies Leadership Skills and Competencies 00:30:00 Module 06: Communication Skills Communication Skills 00:27:00 Module 07: Negotiation Techniques Negotiation Techniques 00:15:00 Module 08: Cultivating Inclusion, Belonging, and Engagement Cultivating Inclusion, Belonging, and Engagement 00:25:00 Module 09: Leadership Foundations Leadership Foundations 00:24:00 Module 10: Emotional Intelligence Emotional Intelligence 00:19:00 Module 11: Evolve as a Leader Evolve as a Leader 00:14:00 Module 12: Leadership & Management in the UK Leadership & Management in the UK 00:17:00 Assignment Assignment - Leadership Skills Training: Become an Inspiring Team Leader! 00:00:00

Leadership Skills Training: Become an Inspiring Team Leader
Delivered Online On Demand4 hours 12 minutes
£10.99

Level 5 Negotiation Skills Course - CPD Accredited

By Training Tale

Negotiation Skills: Negotiation Skills Course Online Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Negotiation Skills: Negotiation Skills Course will provide you with a solid foundation to become a confident negotiator and help you develop your skills. This exclusive Negotiation Skills: Negotiation Skills Course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Negotiation Skills: Negotiation Skills Course will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the Negotiation Skills: Negotiation Skills Course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Special Offers of this Negotiation Skills: Negotiation Skills Course This Negotiation Skills Course includes a FREE PDF Certificate. Lifetime access to this Negotiation Skills Course Instant access to this Negotiation Skills Course Get FREE Tutor Support from Monday to Friday in this Negotiation Skills Course Courses You will Get with Negotiation Skills: Negotiation Skills course: Course 01: Negotiation Skills Course 02: Communication Skills Course 03: Level 5 Retail Management Course 04: Level 5 Report Writing Others Benefits of Negotiation Skills: Negotiation Skills Course Free 04 PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Negotiation Skills: Negotiation Skills course] Negotiation Skills: Negotiation Skills Course Online Industry Experts Designed this Negotiation Skills: Negotiation Skills course into 12 detailed modules. Detailed course curriculum of the Level 5 Negotiation Skills Training Course: Module 01: An Overview of Negotiation Module 02: How to Prepare For Negotiations Module 03: The Process of Negotiation Module 04: Ways of Developing Persuasion & Influencing Skills Module 05: Ways of Developing Communication Skills Module 06: How to Develop Active Listening Skills Module 07: Comprehending Body Language Module 08: Assertiveness and Self Confidence Module 09: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method of Negotiation Skills After completing each module of the Negotiation Skills: Negotiation Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Negotiation Skills After completing the MCQ/Assignment assessment for this Negotiation Skills: Negotiation Skills course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course is suitable for candidates committed to their ongoing professional development. Requirements Negotiation Skills: Negotiation Skills Course Online Students who intend to enrol in this Negotiation Skills: Negotiation Skills Course must meet the following requirements: Negotiation Skills: Good command of the English language Negotiation Skills: Must be vivacious and self-driven. Negotiation Skills: Basic computer knowledge Negotiation Skills: A minimum of 16 years of age is required. Career path Negotiation Skills: Negotiation Skills Course Online This Negotiation Skills: Negotiation Skills Course qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included

Level 5 Negotiation Skills Course - CPD Accredited
Delivered Online On Demand26 hours
£12

Professional Crisis Management Certificate

4.5(3)

By Studyhub UK

Overview The Professional Crisis Management Certificate course provides comprehensive training in various aspects of business management, including operations management, business analysis, strategic analysis, project management, business development, performance management, risk management, quality management, communication skills, human resource management, customer service, and conflict management. Participants will gain the knowledge and skills necessary to effectively manage crises and navigate challenging situations in a professional setting. Learning Outcomes: Master the principles of effective business management. Acquire essential skills in operations management and business analysis. Develop proficiency in strategic analysis and project management. Understand the intricacies of risk management and recovery strategies. Enhance your communication, negotiation, and conflict resolution abilities. Why buy this Professional Crisis Management Certificate? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Professional Crisis Management Certificate you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Professionals aspiring to excel in crisis management roles. Business managers and leaders seeking to strengthen their skillset. Individuals aiming to transition into crisis management careers. Project managers looking to expand their knowledge. Anyone interested in gaining a comprehensive understanding of business operations. Prerequisites This Professional Crisis Management Certificate was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Crisis Manager: £30,000 - £70,000 per year Operations Manager: £30,000 - £60,000 per year Business Analyst: £25,000 - £50,000 per year Project Manager: £30,000 - £70,000 per year Human Resources Manager: £35,000 - £70,000 per year Quality Assurance Manager: £30,000 - £60,000 per year Course Curriculum Module 01: Introduction to Business Management Introduction to Business Management 00:25:00 Module 02: Operations Management Operations Management 00:24:00 Module 03: Introduction to Business Analysis Introduction to Business Analysis 00:14:00 Module 04: Strategic Analysis and Product Scope Strategic Analysis and Product Scope 00:28:00 Module 05: Project Management Project Management 00:19:00 Module 06: Business Development and Succession Planning Business Development and Succession Planning 00:24:00 Module 07- Business Process Management Business Process Management 00:44:00 Module 08: Planning & Forecasting Operations Planning & Forecasting Operations 00:21:00 Module 09: Performance Management Performance Management 00:18:00 Module 10: Management of Cash and Credit Management of Cash and Credit 00:19:00 Module 11: Managing Risk and Recovery Managing Risk and Recovery 00:26:00 Module 12: Quality Management Quality Management 00:21:00 Module 13: Communication Skills Communication Skills 00:25:00 Module 14: Business Environment Business Environment 00:16:00 Module 15: Organisational Skills Organisational Skills 01:16:00 Module 16: Negotiation Techniques Negotiation Techniques 00:16:00 Module 17: Human Resource Management Human Resource Management 00:19:00 Module 18: Motivation and Counselling Motivation and Counselling 00:19:00 Module 19: Customer Service Customer Service 00:16:00 Module 20: Time Management Time Management 00:40:00 Module 21: Conflict Management Conflict Management 00:14:00

Professional Crisis Management Certificate
Delivered Online On Demand8 hours 44 minutes
£10.99

Mastering Call Centre Essentials: A Comprehensive Online Training

4.5(3)

By Studyhub UK

Boost your call centre career with our Mastering Call Centre Essentials: A Comprehensive Online Training course. This course will equip you with the essential skills to excel in the dynamic world of call centres.   The course is designed to master the art of agent and customer relationships, manage difficult clients seamlessly, and develop vital communication skills. Learn the etiquette of telephonic interactions and stay ahead of the curve by understanding the latest call centre technologies and trends. Transform yourself into a call centre expert with this in-depth, online training.   Suitable for both beginners and experienced professionals, this Mastering Call Centre Essentials course bridges the gap between conventional training and practical application. Invest in your professional growth, enhance your customer service skills, and exceed industry benchmarks with the course. Enrol now and stand out in the call centre industry! Learning Outcomes: Upon completion of the Mastering Call Centre Essentials course, you will be able to: Understand the essentials of call centre operations. Develop key traits of an effective call centre agent. Enhance skills to foster agent and customer relationships. Learn and apply effective telephone etiquette. Master communication and negotiation techniques. Learn strategies for managing difficult clients efficiently. Stay updated on call centre metrics, technology, and trends. Why buy this Mastering Call Centre Essentials course? Unlimited access to the course forever Digital Certificate, Transcript, and student ID are all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one-to-one assistance when needed Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript immediately Easily learn the skills and knowledge from the comfort of your home Who is this Course for: This Mastering Call Centre Essentials course is ideal for: Aspiring call centre agents seeking foundational knowledge. Experienced agents aiming to boost their skill set. Team leaders looking to improve team performance. Managers desiring a refresher on call centre operations. Any professional aiming to improve customer service skills. Certification After studying the course materials of the Mastering Call Centre Essentials: A Comprehensive Online Training course, there will be a written assignment test which you can take either during or at the end of the course. After passing the test, you will have a range of certification options. A CPD Accredited PDF Certificate costs £4.99, while a CPD Accredited Hardcopy Certificate is £8.00. We also offer transcript services. A PDF Transcript costs £4.99, and a Hardcopy Transcript is £9.99. Select according to your needs, and we assure timely delivery of your chosen certificate. Requirements This professionally designed Mastering Call Centre Essentials: A Comprehensive Online Training course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning! Career Path: Our Mastering Call Centre Essentials course will prepare you for a range of careers, including: Call Centre Agent: £18,000 - £24,000 annually. Customer Service Representative: £20,000 - £28,000 annually. Team Leader: £25,000 - £35,000 annually. Call Centre Manager: £35,000 - £45,000 annually. Operations Manager: £40,000 - £60,000 annually. Director of Customer Service: £70,000 - £100,000+ annually. Course Curriculum Module 01: Introduction to Call Centre Introduction to Call Centre 00:30:00 Module 02: Traits of a Call Centre Agent Traits of a Call Centre Agent 00:30:00 Module 03: Agent and Customer Relationship Agent and Customer Relationship 00:30:00 Module 04: Telephone Etiquettes Telephone Etiquettes 00:30:00 Module 05: Communication Skills Communication Skills 00:30:00 Module 06: Negotiation Techniques Negotiation Techniques 00:30:00 Module 07: Managing Difficult Clients Managing Difficult Clients 00:30:00 Module 08: Call Centre Metrics and Benchmarks Call Centre Metrics and Benchmarks 00:30:00 Module 09: Call Centre Technology and Trends Call Centre Technology and Trends 00:30:00

Mastering Call Centre Essentials: A Comprehensive Online Training
Delivered Online On Demand4 hours 30 minutes
£10.99

Construction Site Management - CPD Accredited

4.7(26)

By Academy for Health and Fitness

***24 Hour Limited Time Flash Sale*** Construction Site Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Are you a professional feeling stuck in your career, struggling to keep up with the ever-changing demands of the industry? Or perhaps you're a beginner, unsure of where to start or how to break into your desired field. Whichever stage you're in, our exclusive Construction Site Management Bundle provides unique insights and tools that can help you achieve your goals. Designed to cater to the needs of both seasoned professionals and aspiring newcomers, our Construction Site Management bundle is a comprehensive program that will equip you with the essential skills and knowledge you need to succeed. Whether you're looking to advance in your current role or embark on a new career journey, this bundle has everything you need to take your professional life to the next level. But that's not all. When you enrol in Construction Site Management Online Training, you'll receive 30 CPD-Accredited PDF Certificates, Hard Copy Certificates, and our exclusive student ID card, all absolutely free. Courses Are Included In this Construction Site Management Career Bundle: Course 01: Construction Site Management Course 02: Construction Project Management Course 03: Construction Management Level 3 Course 04: Construction Estimation using RSMeans Course Course 05: Introduction to Xactimate: Construction Cost Estimation Course 06: LOLER Training Level 2 Course 07: Positive Workplace Environment Course 08: Construction Industry Scheme (CIS) Course 09: Construction Site Planning and Managment Course 10: Building Surveyor Course 11: AutoCAD VBA Programming for Beginners Course 12: AutoCAD Programming using C# with Windows Forms Course 13: Property Management Training Course 14: Workplace First Aid Level 3 Course 15: Quantity Surveyor Training Course 16: Building Design And Construction With LEED V4.1 Course 17: Effective Communication Skills for Technical People Course 18: Construction Safety Diploma Course 19: Land Surveying Course 20: Property Development Diploma Course 21: Property Business Training - Level 5 Course 22: Residential Property Sales Course 23: WELL Building Standard Course 24: Workplace Management Training Course 25: Cost Control and Management Training Course 26: Public Housing Management Course 27: Property Law Course 28: Construction Cost Estimation Diploma Course 29: COSHH Training for Assessors Course 30: Leadership Styles With Construction Site Management, you'll embark on an immersive learning experience that combines interactive lessons with voice-over audio, ensuring that you can learn from anywhere in the world, at your own pace. And with 24/7 tutor support, you'll never feel alone in your journey, whether you're a seasoned professional or a beginner. Don't let this opportunity pass you by. Enrol in Construction Site Management today and take the first step towards achieving your goals and dreams. Why buy this Construction Site Management? Free CPD Accredited Certificate upon completion of Construction Site Management Get a free student ID card with Construction Site Management Lifetime access to the Construction Site Management course materials Get instant access to this Construction Site Management course Learn Construction Site Management from anywhere in the world 24/7 tutor support with the Construction Site Management course. Start your learning journey straightaway! Construction Site Management premium bundle consists of 30 precisely chosen courses on a wide range of topics essential for anyone looking to excel in this field. Each segment of Construction Site Management is meticulously designed to maximise learning and engagement, blending interactive content and audio-visual modules for a truly immersive experience. Certification You have to complete the assignment given at the end of the course. After passing the Construction Site Management exam You will be entitled to claim a PDF & Hardcopy certificate accredited by CPD Quality standards completely free. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements This bundle require prior experience and is suitable for diverse learners. Career path This Construction Site Management bundle will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital certificate Digital certificate - Included CPD Accredited Hard copy certificate Hard copy certificate - Included If you are an international student, then you have to pay an additional 10 GBP for each certificate as an international delivery charge.

Construction Site Management - CPD Accredited
Delivered Online On Demand6 days
£209