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5190 Communication Skills courses delivered Online

Line Management Diploma Course

4.7(47)

By Academy for Health and Fitness

Are you a newbie at work and want to learn more about the company and how it works? Do you want to know more about the different aspects of the company and how they work? Do you want to manage employees under your supervision properly? If so, then this line management course is for you. This Diploma in Line Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to make your skill development and career progression related to Line Management substantial and easier than ever! Our line management course is designed to help you understand the different aspects of the company and how they work. It will also teach you about the various departments and what they do. By the end of this line management course, you will be able to understand the different aspects of a company and how they work. You will also understand the other departments and what they do. Finally, you will be able to be a great line manager to the employees under your supervision. So get ready to learn more about the company you work for, how it works and how to manage employees under your supervision. Sign up for this line management course today! What will you learn from this line management course? Learn the characteristics of a great line manager. Know the critical steps to successful coaching and mentoring. Learn the fundamentals of managing, inspiring, and counselling others. Improve your ability to identify talent and communicate effectively. Obtain a thorough understanding of the administration of performance reviews. Learn about the mechanics of workplace relationships. Learn how to manage time and stress while setting priorities effectively. Increase your understanding of conflict resolution methods. Comprehend the complex laws governing employment. Why Prefer this Line Management Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the Line Management course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey immediately with this line management course and take a step toward a brighter future! *** Course Curriculum *** Module 01: Employee Training and Development Process Module 02: Talent Management Module 03: Communication Skills Module 04: Performance Appraisal Management. Module 05: Employee Relations Module 06: Motivation and Counselling Module 07: Conflict Management Module 08: Stress Management Module 09: Time Management Module 10: Business Environment Module 11: Ensuring Health and safety at the Workplace Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analyzed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This line management course is for you if you: Wish to gain a better understanding of this topic. Already work in this sector and want to learn more about it. Are a student pursuing a relevant field of study Are seeking employment in the management field. Requirements This program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path This line management course would be helpful for anyone who has a strong interest in management to investigate opportunities like: HR & Training Managers Product Manager First Line Manager Line Manager Team Leader Depending on your profession, you may receive anything from £25K to £70K per year in the UK. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Line Management at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Line Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Line Management Diploma Course
Delivered Online On Demand3 weeks
£12

Travel Advisor Training

4.7(47)

By Academy for Health and Fitness

Are you looking to improve your current abilities or make a career move? Our unique Course might help you get there! Expand your expertise with high-quality training - study the Travel Advisor and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 3 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Travel Advisor course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The Travel Advisor course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes: Instant access to verified and reliable information Participation in inventive and interactive training exercises Quick assessment and guidance for all subjects CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you Expert support from dedicated tutors committed to online learning Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Travel Advisor Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum**** Here is the curriculum breakdown of Travel Advisor course: Module1: Introduction to Travel and Tourism Module2: Tourism Products and Services Module3: Tour Operating and Travel Retailing Module4: Marketing in Travel and Tourism Module5: Developing Communication Skills Module6: Customer Relationship Management (CRM) Module7: Customer Service and Satisfaction Module8: Crisis and Visitor Attraction Management Module9: Transport Management Procedure Module10: Tourism in the New Normal World/ Post COVID Travel Destinations Module12: Public Awareness Campaigns Module11: Sustainable Tourism Module13: Brexit and its Impact on Tourism Industry Module14: Travel and Tourism Issues to Contend with Assessment Process Once you have completed all the modules in the Tcourse, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Travel Advisor Course Right for You? Anyone interested in learning more about this subject should take this course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Travel Advisor program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path After completing this Travel Advisor Course, you are to start your career or begin the next phase of your career in this field. Our entire Travel Advisor course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Travel Advisor Training
Delivered Online On Demand3 hours
£12

Admin Assistant - CPD Certified

4.7(47)

By Academy for Health and Fitness

Limited Time Offer is Active, Save Now: £403! Offer Ends Soon, Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Admin Assistant Course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through online training. This online training is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this course in around 9 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our Admin Assistant course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling in this course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Admin Assistant program. Learning Outcomes: Instant access to verified and reliable information Participation in inventive and interactive training exercises Quick assessment and guidance for all subjects CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you Expert support from dedicated tutors committed to online learning Experts created the Admin Assistant course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now, and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum**** Module 1: Introduction to Admin Support Assistant Module 2: Business Telephone Skills Module 3: Representing Your Boss and Company Module 4: Business Etiquette Module 6: Travel Arrangements Module 5: Mail Services and Shipping Module 7: Organising Meetings and Conferences Module 8: Diary Management and Note-taking Module 9: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12:Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Module 17: Conflict Management Module 18: Managing Risk and Recovery Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this course. This Admin Assistant training will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The program does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Admin Assistant course allows you to study at your own speed and grow a quality skillset. Career path After completing this course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Admin Assistant - CPD Certified
Delivered Online On Demand9 hours
£12

Mentoring Training (Mentorship)

4.7(47)

By Academy for Health and Fitness

Our Aim is Your Satisfaction! Offer Ends Soon; Hurry Up!! No matter what it is you want to achieve, you are not going to get there alone. "If I have seen further it is by standing on the shoulders of giants." - said: Sir Isaac Newton. This Mentoring Training (Mentorship) course will show you how to identify giants who want to help you succeed, as well as an effective strategy for converting those role models into mentors. This Diploma in Mentoring at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to make your skill development and career progression related to Mentoring Training (Mentorship) substantial and easier than ever! Expand your expertise with high-quality training - study the Mentoring Training (Mentorship) and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Mentoring Training (Mentorship) online training course. The Mentoring Training (Mentorship) course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Mentoring Training (Mentorship) course, an instant e-certificate will be exhibited in your profile that you can order as proof of your Mentoring Training (Mentorship) skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Mentoring Training (Mentorship) training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join this course today - gear up with the essential skills to set yourself up for excellence! Why Prefer this Mentoring Training (Mentorship) Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this Mentoring Training Courses (Mentorship) course Get a Free Student ID card with this Mentoring Training (Mentorship) course! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging Mentoring Training (Mentorship) course content and activities Mentoring Training (Mentorship) course assessments that measure higher-level thinking and skills Complete the Mentoring Training (Mentorship) program in your own time, at your own pace Each of our students gets full 24/7 tutor support With this comprehensive Mentoring Training (Mentorship) course, you can achieve your dreams and train for your ideal career. This course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. Start your learning journey straight away with this course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of this course: Diploma in Mentoring at QLS Level 5 Module 01: Introduction to Coaching and Mentoring Module 02: The Process of Mentoring Module 03: Matching Mentors and Mentees Module 04: Making Mentoring Work for You Module 05: Ethical Aspects of Coaching and Mentoring Module 06: Coaching and Mentoring Models (Part 01) Module 07: Coaching and Mentoring Models (Part 02) Module 08: Effective Communication Skills for Mentoring Module 09: Personal Skills Module 10: Management Skills Assessment Process We offer an integrated assessment framework to make the process of evaluating learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Mentoring at QLS Level 5 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about this subject should take this Mentoring Training Courses (Mentorship) course. This Mentoring Training Courses (Mentorship) will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this Mentoring Training Courses (Mentorship) course. There are no prerequisites for enrollment, and you can access the course materials from any location in the world. Requirements You will not need any prior background or expertise. All you need to take this course is - A smart device A secure internet connection Being over the age of 16 And a strong drive for learning and literacy Career path After completing this Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Mentoring at QLS Level 5 Hard copy certificate - £119 After successfully completing the Diploma in Mentoring at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Mentoring Training (Mentorship)
Delivered Online On Demand3 weeks
£12

Palliative and End of Life Care - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< Caring for individuals suffering from a life-threatening illness or people in the last days of their life requires a compassionate and proactive approach. While the role of supportive care as a Palliative and End of Life Care professional has some occupational distinctions, both play an important part to prevent, reduce and relieving the suffering in the last days of a person's journey and providing a comforting transition process. This Diploma in Palliative and End of Life Care at QLS Level 5 This course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Key Topics to Be Covered The fundamentals of Palliative and End of Life Care The key components of the NISAT Core Holistic Assessment Importance of effective communication between the Home and the General Practitioner (GP) The role of the multidisciplinary team and specialist palliative care services The signs and symptoms of individuals approaching death The six standards to assist Health and Social Care Services in the bereavement stage. Legal obligations and procedures practised in the UK. If you are seeking a career in the health care sector as a Palliative and End of Life Care provider, this course is the perfect platform for you to get started. The financial rewards are a bonus on top of the satisfaction and enlightenment in providing a noble humanitarian service. This Palliative and End of Life Care course is designed by expert supportive care professionals with years of experience to educate you on the fundamentals of this occupation. From the identification scenarios to the bereavement stage upon death, this Palliative and End of Life Care course discusses the best practices for the patient and their families in a step-by-step guide. In addition to that, the Palliative and End of Life Care course also provides the legal requirement and your duty in different stages in a comprehensive manner. By the end of this course, you will understand all the requirements and responsibilities of Palliative and End of Life Care vocations and how to live up to the expectations in practical situations. Skills You Will Gain Empathy Interpersonal skills Counselling skills Communication skills Psychosocial skills Physical care skills Life closure skills Observational skill Teamwork skill Self-awareness Take a step toward a brighter future! Why Prefer This Palliative and End of Life Care Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS Get a free student ID card! (£10 postal charges will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of This Palliative and End of Life Care Course: Module 1: Introduction to Palliative & End of Life Care Module 2: Identification of the Stage of Illness Module 3: Palliative Care Holistic Assessment Module 4: Advance Care Planning Module 5: Care at the End of Life Module 6: Care after Death Module 7: Further Support, Training and Development Module 8: Legal Issues Module 9: Glossary of Terms Module 10: Appendices Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass the exam and achieve Quality Licence Scheme endorsed certificates. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Diploma in Palliative and End of Life Care at QLS Level 5 exam, you will be able to request a certificate with additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Palliative and End of Life Care Course is suitable for: Healthcare professionals such as nurses, doctors, and social workers Caregivers and family members of patients with life-limiting illnesses Anyone interested in learning more about palliative and end of life care Requirements You will not need any prior background or expertise to enrol in this Palliative and End of Life Care course. Career path Hospice Nurse (£26,000 - £41,000) Palliative Care Physician (£38,000 - £104,000) Social Worker - Palliative and End of Life Care (£24,000 - £37,000) Bereavement Counsellor (£20,000 - £38,000) Chaplain (£19,000 - £39,000) Palliative Care Coordinator (£24,000 - £44,000) Certificates Certificate Accredited by CPDQS Digital certificate - £10 Diploma in Palliative and End of Life Care at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Palliative and End of Life Care at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS Upon finishing the Palliative and End of Life Care course, you need to order to receive a Certificate Accredited by CPDQS that is accepted all over the UK and also internationally. The pricing schemes are: 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)

Palliative and End of Life Care - QLS Endorsed
Delivered Online On Demand3 weeks
£12

Certificate in Workplace Management: Violence

4.7(47)

By Academy for Health and Fitness

Violence in the workplace was cited as the reason people leave their jobs in 50% of cases and in the UK, 29% of people faced such problems. Do you ever feel distressed, anxious or frustrated facing violence with your coworker or your boss? Or maybe you are a manager who has to address conflict. Violence in the is a common part of work-life, and it does not only affect those who are directly involved, but it also impacts the entire work environment. So, how you or your organisation manage the conflict is what determines the level of productivity and fulfilment. As a fellow or as a manager, workplace violence should be the highest priority issue because it determines the level of productivity of the employees. Understanding effective communication and ways to reduce violence in the workplace will help to bring positive energy to the workplace environment. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the course program. Key Topics: How to contribute to a positive and safe working environment How to reduce and deal with violence Understanding aggression, bullying and harassment Understanding equality, diversity and inclusion and the benefits to individuals and organisations Effective listening and communication techniques Essential problem-solving strategies Understanding common sources of conflict and awareness How to create a psychologically safe work environment Developing harassment policy The risk assessment process Learning Outcomes: Stop feeling distracted, anxious, or frustrated about conflict with your colleagues, or boss Use differences of opinion and conflicts constructively, leading to growth and creativity Use proven strategies and powerful communication skills to prevent and manage violence Identify warning signs and prevent or minimise violence before it gets worse Know your violence management style and how to improve it Create a safe work environment that encourages open communication and trust Know when to intervene and how to approach Implement the steps of conflict resolution Find out the root of conflict and prevent it in the long run Establish guidelines, procedures, and training for your organisation Experts created the Certificate in Workplace Management: Violence course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Skills You Will Gain Techniques to control the workplace environment Psychological understanding Problem-solving Assessment Leadership Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the course program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown the course: Certificate in Workplace Management: Violence Course Module One: What Is Workplace Harassment? Module Two: Identifying the Bully Module Three: How to Handle Workplace Violence Module Four: Risk Assessment (I) Module Five: Risk Assessment (II) Module Six: Being the Victim Module Seven: Checklist for Employers Module Eight: Interview Process Module Nine: Investigation Process Module Ten: Developing a Workplace Harassment Policy Assessment Process Once you have completed all the modules in the Certificate in Workplace Management: Violence course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to complete the assessment of this course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? This comprehensive course is designed for anyone who wants to learn how to prevent and solve violence through effective communication techniques and proven strategies. It is ideal for leaders, managers or human resources professionals who want to establish conflict resolution guidelines, procedures, and training for their staff to reduce the violence. Requirements The Certificate in Workplace Management: Violence program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path The course is an essential skills for managerial roles and applies to professionals in any industry, particularly those in the following careers: Businessmen Entrepreneur Human Resource Manager Life Coach Mentor

Certificate in Workplace Management: Violence
Delivered Online On Demand1 hour
£12

Business Leadership and Management Course

4.3(43)

By John Academy

Description: Some people are born as leaders; others have leadership thrust upon them. Either way in order for you to be a business leader, you definitely need to outshine the competition. Now you can do just that with the help of this Business Leadership and Management Course course. This course will help you learn about the role of a manager and how it is different compared to others. You will also learn about Peter Senge's learning disciplines, Kouzes and Posner's five leadership practices, develop core skills - communication and delegation - and more. So if you want to take charge, you can do so with this course. Learning Outcomes: Give a definition to your role as a manager and recognize how the role is different from the other roles you had Réalisé the management challenge and the latest activities of management Find out how you can get ready for an encounter the forces of change Figure out the paths for and your workspace to organize and have a jump to the next level Understand your leadership profile as well as examine means to apply the knowledge to enhance your success as a manager Improve your competence for communication with others in meetings and for presentations Devise an action plan so as to manage your career success Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Leadership and Management Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Leadership and Management Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Business Leadership and Management Course - Updated Version Introduction to Business Management 00:25:00 Operations Management 00:24:00 Introduction to Business Analysis 00:14:00 Strategic Analysis and Product Scope 00:28:00 Project Management 00:19:00 Business Development and Succession Planning 00:24:00 Business Process Management 00:44:00 Planning & Forecasting Operations 00:21:00 Performance Management 00:18:00 Management of Cash and Credit 00:19:00 Managing Risk and Recovery 00:26:00 Quality Management 00:21:00 Communication Skills 00:25:00 Business Environment 00:16:00 Organisational Skills 01:16:00 Negotiation Techniques 00:16:00 Human Resource Management 00:19:00 Motivation and Counselling 00:22:00 Customer Service 00:16:00 Time Management 00:40:00 Conflict Management 00:14:00 Business Leadership and Management Course - Old Version Course Overview 00:15:00 About the Learning Organization 00:15:00 Achieving Personal Mastery 00:15:00 Analyzing Our Mental Models 00:30:00 Achieving a Shared Vision 00:15:00 Team Learning 00:15:00 Systems Thinking 00:15:00 Understanding Leadership 00:30:00 Five Practices 00:15:00 Building Trust 00:15:00 Managing Change 00:30:00 The Four Room Apartment 00:15:00 Time Management Tips and Tricks 00:30:00 Managers vs. Leaders 00:15:00 Types of Thinking 00:15:00 Influence Strategies 00:15:00 Managing Relationships 01:00:00 Strategic Planning 00:00:00 Doing Delegation Right 00:15:00 Criteria for Useful Feedback 00:15:00 Feedback Techniques 00:15:00 Mastering Your Body Language 00:15:00 Meeting Management 00:30:00 Pumping up a Presentation 00:15:00 Mock Exam Mock Exam- Business Leadership and Management Course 00:20:00 Final Exam Final Exam- Business Leadership and Management Course 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Business Leadership and Management Course
Delivered Online On Demand17 hours 12 minutes
£18

Customer Service Practitioner Level 2

By Rachel Hood

Providing Customer service products and services for businesses and other organisations including face-to-face telephone, digital and written contact and communications

Customer Service Practitioner Level 2
Delivered OnlineFlexible Dates
Price on Enquiry

Business Management Managerial Diploma

4.3(43)

By John Academy

Description: Without proper management, success in business is not possible. If you want to gain mastery over business management, enrol the Business Management Managerial Diploma course and learn to manage your business efficiently. The course helps you to manage and operate your business positively so that your employees become motivated to do work. The proper ways of arranging a meeting, secrets of increasing sales, maintaining cash flaws, recruiting the right candidates will be covered in the course. The, you will learn about time management, controlling costs, obtaining capitals, and other management strategies. The course aims to help you know the business management skills that you can apply in your business. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Business Management Managerial Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Business Management Managerial Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Business Management Managerial Diploma - Updated Version Introduction to Business Management 00:25:00 Operations Management 00:24:00 Introduction to Business Analysis 00:14:00 Strategic Analysis and Product Scope 00:28:00 Project Management 00:19:00 Business Development and Succession Planning 00:24:00 Business Process Management 00:44:00 Planning & Forecasting Operations 00:21:00 Performance Management 00:18:00 Management of Cash and Credit 00:19:00 Managing Risk and Recovery 00:26:00 Quality Management 00:21:00 Communication Skills 00:25:00 Business Environment 00:16:00 Organisational Skills 01:16:00 Negotiation Techniques 00:16:00 Human Resource Management 00:19:00 Motivation and Counselling 00:19:00 Customer Service 00:16:00 Time Management 00:40:00 Conflict Management 00:14:00 Business Management Managerial Diploma - Old Version Introduction Overview of key business management principles 00:15:00 Motivation and Recruiting The Power of Motivation 00:12:00 How to Motivate Your Team 00:11:00 The Importance of Recruiting 00:06:00 How to Recruit a World Class Team 00:10:00 Meetings and Time Management The Importance of Meetings 00:07:00 How to Run Meetings Efficiently 00:06:00 How to Increase Productivity Through Meetings 00:04:00 Powerful Time Management Techniques 00:07:00 Controlling Costs and Increasing Sales How to Control Costs in Any Business 00:08:00 The Importance of Consistently Increasing Sales 00:05:00 How to Consistently Increase Sales in Any Business 00:07:00 Managing Cash Flows The Importance of Managing Cash Flow 00:06:00 Strategies for Obtaining Capital 00:08:00 Conclusion Review Key Ideas of the Course 00:04:00 Mock Exam Mock Exam - Business Management Managerial Diploma 00:20:00 Final Exam Final Exam - Business Management Managerial Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Business Management Managerial Diploma
Delivered Online On Demand11 hours 20 minutes
£11.99

Level 2: Understanding the Safe Handling of Medication in Health & Social Care

By Training Tale

This certificate is intended for students who want to improve their knowledge of medication safety. They might be learners who want to obtain this training in order to advance to higher education or learners who wish to study this course in order to complement other studies. The purpose of this Level 2: Understanding the Safe Handling of Medication in Health & Social Care course is to provide everyone who is involved in the care sector with the essential knowledge required to provide the best professional approach to the managing and safe handling of medicines. There are no specific recommended prior learning requirements for this qualification. However, students who have already completed a Level 1 certificate may find this Level 2: Understanding the Safe Handling of Medication in Health & Social Care a helpful course and easy to understand. Experts say that more than half of all medication is prescribed, delivered, or sold incorrectly annually. In addition, half of all patients in the UK do not know the proper way of taking their medicine appropriately. These facts may frequently have devastating effects, especially when medicine falls into the hands of the wrong people. By finishing this, Level 2: Understanding the Safe Handling of Medication in Health & Social Care course, you will not only obtain a recognized certificate, but you will also build and improve your knowledge and abilities in medication handling in health and social care. This course gives students a detailed understanding of medicines. Prescription medicine is one that may only be provided to a patient with the written permission of a licensed health practitioner. Prescription medications include blood pressure drugs, cancer medications, and severe pain relievers. Medication is the term used to describe the drugs and or medical devices used to treat or prevent medical disorders and is effective for use without a doctor's prescription. Level 2: Understanding the Safe Handling of Medication in Health & Social Care course gives students a general understanding of different types of medication and their usage. You must be familiar with the names of your medicines as well as the crucial facts about how they operate. Some medications, for example, may have negative interactions with certain foods, other medications, or even nutritional supplements, making you very sick. Take the time to educate yourself with the help of this bundle Level 2: Understanding the Safe Handling of Medication in Health & Social Care course to enhance your knowledge. Learning Outcomes After completing this course, the learner will be able to: Gain a general understanding of different types of medication and their use. Gain in-depth knowledge of the procedures for obtaining, storing, administering and disposing of medication. Understand the legislation and the audit process related to medication and issues of responsibility and accountability. Understand the record-keeping process for medication. Why Choose Level 2: Understanding the Safe Handling of Medication in Health & Social Care Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Courses are included in this Level 2: Understanding the Safe Handling of Medication in Health & Social Care Bundle Course Course 01: Level 2 - Safe Handling of Medication in Health & Social Care Course 02: Level 6 Diploma in Health and Social Care Management Course 03: Level 5 Mental Health Care - MCA and DOLS Course 04: Level 3 Diploma in Healthcare Support Course 05: Level 2 Health & Care Course 06: Level 2 Award in Support Work in Schools and Colleges Course 07: Level 2 Certificate in Understanding Children and Young People's Mental Health Course Course 08: Safeguarding Vulnerable Adults Training Course 09: Social Worker: Social Work Diploma Course 10: Drug and Alcohol Awareness Training Course 11: Adults Support Worker Course ***Other Benefits of Level 2: Understanding the Safe Handling of Medication in Health & Social Care Bundle Course Free 11 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 2: Understanding the Safe Handling of Medication in Health & Social Care course] From the Level 2: Understanding the Safe Handling of Medication in Health & Social Care course students will gain a detailed understanding of medicine. Understand that heat, air, light, and moisture can all harm medicines. If you do not know about the correct way of storing medicines, your knowledge would be incomplete. Medicines should always be kept in a cold, dry area. One needs to store it in a dresser drawer or a cabinet, for example, away from the stove, sink, and any hot appliances. Medicine can also be kept in a storage container, on a shelf, or in a cold closet. Moreover, the course also covers the topic of the correct way of disposing of medicines. However, a better knowledge of disposing of medicines reduces the risk of accidental poisoning. The course teaches students how to deliver medications safely, and how to guarantee that record keeping, and audits are performed appropriately. Level 2: Understanding the Safe Handling of Medication in Health & Social Care bundle course contains all of the teachings that you can simply understand and use to your abilities easily. For individuals attempting to make a profession in this field, it will help them to understand the basics and to educate them fully. The Level 2: Understanding the Safe Handling of Medication in Health & Social Care qualification covers the different medications and their applications. You will also learn how to administer medicines safely, and how to ensure that record-keeping and audits are completed properly. So, enroll now without any further delay to complete our exclusive bundle Level 2: Understanding the Safe Handling of Medication in Health & Social Care course. Course Curriculum of- *** Level 2: Understanding the Safe Handling of Medication in Health & Social Care *** Module 1: Understand Medication and Prescriptions Understand the use of different types of medication Understand how medicines are classified Understand legislation and guidelines related to medication Understand the roles of self and others in the medication process Know how to access information about medication Module 2: Supply, Storage and Disposal of Medication Understand how medicines are supplied and obtained Know the requirements for storing medication Understand the requirements for the safe disposal of medication Module 3: Understand the Requirements for the Safe Administration of Medication Understand the legislation and guidance in relation to administration of medicine Understand the preparation to be taken prior to administering medication Understand how medication is administered safely and in a way that meets individual needs Understand how to support individuals to administer their own medication Understand the procedures to follow when there are problems with the administration of medication Understand how the effects of medication are monitored Module 4: Record Keeping and Audit Processes for Medication Understand the audit process in relation to medication transactions and stock levels Understand how information is recorded and confidentiality maintained Understand own role in relation to accountability and responsibility Understand the importance of safeguarding individuals in relation to medication use --------------------- ***BUNDLE Courses Curriculum: Course 01: Level 6 Diploma in Health and Social Care Management Module 01: A Quick Overview of Health and Social Care Module 02: Understanding Healthcare Module 03: Understanding Social Care Module 04: The UK Health System Module 05: Care and Support Planning Module 06: Person-Centred Care Module 07: Communication in Health and Social Care Module 08: Developing Effective Communication Skills Module 09: Developing Listening Skills Module 10: Understanding the Promotion of Equality, Diversity and Rights in Health and Social Care Setting Module 11: Responsibilities for Health and Safety Module 12: Safeguarding in Social Care Module 13: Identifying Social Risk and Needs in Health Care ----------------------- Course 02: Level 5 Mental Health Care - MCA and DOLS Module 01: An Overview of Mental Capacity Act Module 02: Assessment of Mental Capacity Module 03: How to make Best Interest Decision Module 04: Mental Capacity Advocates and Forward Planning Module 05: Treatment Protocols for People Who Lack Capacity Module 06: Confidentiality and Record Keeping Module 07: Public Bodies and Services Created by MCA Act 2005 Module 08: Interface with Legislation, Policy and Procedures Module 09: Deprivation of Liberty Safeguards Module 10: Lawful Deprivation Module 11: Legal Background to DOLS Module 12: The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic Module 13: Liberty Protection Safeguards (LPS) ----------------------- Course 03: Level 3 Diploma in Healthcare Support Module 01: Promote Personal Development in Care Settings Module 02: Promote Safeguarding and Protection in Care Settings Module 03: Promote Health, Safety and Wellbeing in Care Settings Module 04: Understand Mental Well-Being and Mental Health Promotion Module 05: Causes and Spread of Infection Module 06: Promote Communication in Care Settings Module 07: Responsibilities of a Care Worker Module 08: Promote Effective Handling of Information in Care Settings Module 09: Understand Mental Health Problems Module 10: The Principles of Infection Prevention and Control Module 11: Cleaning, Decontamination and Waste Management Module 12: Duty of Care in Care Settings Module 13: Promote Equality and Inclusion in Care Settings Module 14: Promote Person-Centred Approaches in Care Settings Module 15: Study Skills for Senior Healthcare Support Workers Module 16: Undertake Personal Hygiene Activities with Individuals Module 17: Implement Therapeutic Group Activities Module 18: Obtain a Client History Module 19: Care for the Elderly Module 20: Understand Mental Health Interventions Module 21: Understanding Suicide Interventions ----------------------- Course 04: Level 2 Health & Care Module 01: An Overview of the Safety in the Workplace Module 02: What is a Hazard Module 03: Rectifying Hazards Module 04: Implementing Proactive Measures Module 05: How to Prepare and Undertake a Safety Plan ----------------------- Course 05: Level 2 Certificate in Preparing to Work in Adult Social Care ----------------------- Course 06: Level 2 Award in Support Work in Schools and Colleges ----------------------- Course 07: Healthcare Management Training ----------------------- Course 08: Safeguarding Vulnerable Adults Training ----------------------- Course 09: Social Worker: Social Work Diploma ----------------------- Course 10: Adults Support Worker Course ----------------------- Course 11: Mental Health Support Worker Assessment Method After completing each module of the Level 2: Understanding the Safe Handling of Medication in Health & Social Care, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This qualification is ideal for students who want to improve their knowledge of the safe handling of medicines. They might be learners who want to access this training in order to advance to higher-level qualifications or learners who want to study this programme to complement other studies. Requirements There are no specific requirements for this Level 2: Understanding the Safe Handling of Medication in Health & Social Care course because it does not require any advanced knowledge or skills. Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Level 2: Understanding the Safe Handling of Medication in Health & Social Care course is designed for anyone who wants to start a career in care and wishes to handle medication. It can lead to roles such as Care Worker or Pharmacy Assistant. Certificates Certificate of completion Digital certificate - Included

Level 2: Understanding the Safe Handling of Medication in Health & Social Care
Delivered Online On Demand5 days
£79