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4738 Communication Skills courses delivered Online

Tour Manager - QLS Endorsed Bundle

By Imperial Academy

10 QLS Endorsed Courses for Tour Manager | 10 Endorsed Certificates Included | Life Time Access

Tour Manager - QLS Endorsed Bundle
Delivered Online On Demand
£599

Coaching and Mentoring

By Nexus Human

Duration 1 Days 6 CPD hours Overview The Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting. You are in your office looking over your performance report and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude and you know they can do better. You just do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled and you know being frustrated makes matters worse. What do you do? 1 - Defining Coaching and Mentoring Defining mentoring Defining what coaching is and is not Elements of coaching Factors for success Critical Coaching Skills 2 - Coaching Assessment Individual coaching assessment Reflection and discussion of results 3 - Interpersonal Communication Interpersonal communication skills Open and closed questions Probing techniques and process Active listening 4 - Setting Goals with SPIRIT Identifying Values Identifying Dreams Setting S.P.I.R.I.T. goals 5 - Learning Styles and Principles Three learning styles Adult learning principles 6 - The Coaching Model Components of the coaching model Coaching model characteristics Giving effective feedback 7 - Bringing It All Together Coaching skills reinforcement Case studies

Coaching and Mentoring
Delivered OnlineFlexible Dates
£395

Customer Relationship Management (CRM), KYC & Customer Service

4.7(26)

By Academy for Health and Fitness

FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter

Customer Relationship Management (CRM), KYC & Customer Service
Delivered Online On Demand3 days
£209

Office Admin and Reception Skills Diploma

4.7(26)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Unlock the doors to success with our comprehensive Office Admin and Reception Skills course bundle. With 11 courses in one package, you'll gain the skills and knowledge needed to excel in various administrative roles. The first course in this bundle is QLS-endorsed, and you'll receive a QLS hardcopy certificate for free upon completion, showcasing your achievement. The remaining 10 courses are relevant and CPD-QS accredited, ensuring you receive top-notch training. Learn how to effectively manage meetings, take minutes, strategise for success, enhance your organisational skills, develop leadership qualities, master negotiation techniques, decipher body language, improve communication skills, and gain expertise in document control. Our courses cover a wide range of topics, providing you with a comprehensive understanding of office administration and reception skills. With job demand for skilled administrators and receptionists on the rise, this course bundle equips you with the knowledge and skills that are highly sought after in today's job market. Whether you're a seasoned professional looking to upskill or a newcomer to the field, this course bundle is suitable for anyone looking to enhance their administrative capabilities. Enrol today and unlock new career possibilities! This Office Admin and Reception Skills Bundle Package includes: Course 01:Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 10 Premium Additional CPD QS Accredited Courses - Course 01: Executive and Personal Assistant Training Course Course 02: Minute Taking Course 03: Diploma in Meeting Management Course 04: Strategic Planning Process Course 05: Organisational Skills Course for Administrator Course 06: Leadership Skills Course Course 07: Negotiation Skills Certificate Course 08: The Secrets of Body Language Course 09: Communication Skills Masterclass Course 10: Document Control Why Prefer This Office Admin and Reception Skills Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Office Admin and Reception Skills bundle courses, you will be able to learn: Upon completing the Office Admin and Reception Skills course bundle, you will gain the following skills and knowledge: Effectively manage meetings and take minutes Develop strategic planning processes Enhance organisational skills for efficient administration Demonstrate leadership qualities in a professional setting Master negotiation techniques for successful outcomes Understand the secrets of body language for effective communication Improve communication skills in various contexts Gain expertise in document control for efficient record-keeping ***Curriculum breakdown of Office Admin and Reception Skills*** Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel How is the Office Admin and Reception SkillsBundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 280 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is ideal for: Individuals seeking to start a career in office administration or reception Current administrators or receptionists looking to upskill and enhance their capabilities Professionals in related fields who want to broaden their skillset Business owners or managers looking to provide training for their administrative staff Anyone interested in gaining comprehensive knowledge of office admin and reception skills Career path This bundle will give you an edge in various professions, such as: Office Administrator Receptionist Executive Assistant Personal Assistant Meeting Coordinator Document Controller Communication Specialist According to the latest data, professionals in these roles earn competitive salaries in the UK, ranging from £20,000 to £40,000 or more, depending on experience and location. Certificates Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Hard copy certificate - Included After successfully completing thecourse, you can order an original hardcopy Certificate of Achievement endorsed by the Quality Licence Scheme. This certificate will be delivered to your home, free of charge. To obtain the additional Quality Licence Scheme Endorsed Certificate, you will need to pay the corresponding fee based on the level of the courses: Level 1: £59 Level 2: £79 Level 3: £89 Level 4: £99 Level 5: £119 Level 6: £129 Level 7: £139 CPD QS Accredited Certificate Digital certificate - £10 Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - £29 International students are subject to a £10 delivery fee for their orders, based on their location.

Office Admin and Reception Skills Diploma
Delivered Online On Demand4 weeks
£159

PYRAMID FUNCTIONAL CONFERENCE 2023: BEYOND THE BASICS

By Pyramid Educational Consultants Uk, Ltd.

By popular demand, we are merging our two innovative conferences into a single Pyramid FUNctional Conference, Beyond the Basics for 2023! Gain all the latest information on BOTH communication and behaviour-related content. This year’s two-day conference, led by the co-developers of PECS® (Picture Exchange Communication System®) Andy Bondy, PhD and Lori Frost, MS, CCC-SLP will be held virtually on October 16th and 17th, 2023. Day one will focus on the Pyramid Approach to expanding and refining communication skills. Lori Frost will kick off the conference with a presentation on ethical collaboration. Next, an entire talk is dedicated to teaching commenting skills. Critics sometimes falsely claim that Pyramid focuses only on requesting skills – so, here’s your chance to learn about how to expand communication skills to incorporate creative and meaningful commenting opportunities. The first day of the conference will conclude with the debut of a new talk that focuses on implementing strategies to expand communication skills for learners who have some speech. Day two of the conference will focus on a variety of topics related to the conditions under which behavior occurs. The conference will begin with a look at implementation of the Pyramid Approach to Education® around the globe. Participants will leave with fresh ideas to incorporate small programmatic changes that make big differences in creating effective educational environments. Next, our team will explore how prompts are used in everyday life with all new information related to assessment of prompt types for specific learners within carefully designed lessons. The conference will conclude with a full presentation on error correction with Dr. Andy Bondy providing new insights on the topic. Register for one or both days of the conference and learn why Pyramid continues to be the recognised leader in educational and communication innovations! WHAT YOU WILL LEARN: Refine approaches to collaboration with all team members Create lessons related to increasing communication skills, specifically related to speech and commenting skills Expand the repertoire for teaching effective lessons by learning about new prompting and error correction strategies DAY 1: COMMUNICATION CONFERENCE DETAILS: DAY 1 Date: Monday, October 16, 2023 Agenda: 4:00pm- 9:00pm Check-in Time: 3:45pm- 4:00pm CEUs: 4.5 BACB Learning CEUs (Anticipated); 4.5 IBA CEUs (Anticipated); Cost: £65 for Day 1 only/ £120 for both Day 1 & Day 2 Tuition Includes: Detailed handout with space for note taking, Certificate of Attendance, CEUs offered (see above for details) DAY 2: BEHAVIOUR: UNDER WHAT CONDITIONS CONFERENCE DETAILS: DAY 2 Date: Tuesday, October 17, 2023 Agenda: 4:00pm- 9:00pm Check-in Time: 3:45pm- 4:00pm CEUs: 4.5 BACB Learning CEUs (Anticipated); 4.5 IBA CEUs (Anticipated); Cost: £65 for Day 2 only/ £120 for both Day 1 & Day 2 Tuition Includes: Detailed handout with space for note taking, Certificate of Attendance, CEUs offered (see above for details) Pyramid Educational Consultants is an approved BACB ACE Provider for Learning (Type 2) Continuing Education Credits. The BACB does not warrant, endorse, sponsor, approve, or partner with the event, organisation, or instructor.

PYRAMID FUNCTIONAL CONFERENCE 2023: BEYOND THE BASICS
Delivered OnlineFlexible Dates
£65 to £120

Communications Officer Advanced Diploma

By Compliance Central

Are you interested in pursuing a career in the Communications Officer Advanced Diploma industry or learning more about it? If yes, then you have come to the right place. Our comprehensive courses on Communications Officer Advanced Diploma will assist you in producing the best possible outcome by learning the Communications Officer Advanced Diploma skills. The Communications Officer Advanced Diploma bundle is for those who want to be successful. In the bundle, you will learn the essential knowledge needed to become well versed in Communications Officer Advanced Diploma. Why would you choose the Communications Officer Advanced Diploma course from Compliance Central: Lifetime access to Communications Officer Advanced Diploma courses materials Full tutor support is available from Monday to Friday with the Communications Officer Advanced Diploma course Learn Communications Officer Advanced Diploma skills at your own pace from the comfort of your home Gain a complete understanding of Communications Officer Advanced Diploma course Accessible, informative Communications Officer Advanced Diploma learning modules designed by expert instructors Study this bundle in your own time through your computer, tablet or mobile device Our Communications Officer Advanced Diploma bundle starts with the basics of this course and gradually progresses towards advanced topics. Therefore, each lesson of this bundle course is intuitive and easy to understand. Courses in this Communications Officer Advanced Diploma Bundle: Course 01: Effective Communication Skills Course 02: Basic Business Communication Skills Course 03: Communication Building Masterclass Course 04: Body Language Masterclass Communication Through Movement Course 05: Communication Masterclass Building Strong Relationships Course 06: Corporate & Strategic Communication Skills for Managers Course 07: Digital Communication and Business Course 08: Verbal and Non-Verbal Business Communications Course 09: Influencing and Negotiating Course 10: Business English and Communication Course 11: Persuasion in Business Communications Course 12: The Art of Persuasive Communication CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Communications Officer Advanced Diploma bundle helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Communications Officer Advanced Diploma. Requirements To enrol in this Communications Officer Advanced Diploma course, all you need is a basic understanding of the English Language and an internet connection. Career path The Communications Officer Advanced Diploma bundle will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to this course. Certificates 12 CPD Accredited PDF Certificate Digital certificate - Included Each CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD accredited hard copy certificates are available for £10.79 each Delivery Charge for Each Hard Copy Certificates: Inside the UK: Free Outside of the UK: £9.99 each

Communications Officer Advanced Diploma
Delivered Online On Demand20 hours
£109

Reception Skills and Office Admin - CPD Certified

4.7(26)

By Academy for Health and Fitness

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Are you looking to enhance your reception skills and office admin expertise? Look no further! Our comprehensive course bundle offers you the opportunity to acquire essential skills that will make you a valuable asset in any professional setting. With a mix of QLS-endorsed and CPD-accredited courses, you'll gain knowledge and expertise that are highly sought after in today's job market. The first course in this bundle is QLS-endorsed, and upon completion, you'll receive a QLS hardcopy certificate for free. This certificate holds significant value and can be a valuable addition to your resume, demonstrating your commitment to professional development. The remaining ten courses are also relevant and CPD-QS accredited, ensuring that you receive high-quality training throughout the bundle. Learn how to excel in various aspects of reception skills and office admin, including executive and personal assistant training, effective minute taking, meeting management, workplace professionalism, customer service, body language, confidence building, assertiveness, cross-cultural awareness, communication skills, and time management. These skills are essential in today's dynamic business environment and will equip you with the knowledge and tools needed to excel in your career. With a strong focus on real life application, you'll gain the confidence and competence to handle real-world situations. We will guide you through each course, providing valuable insights and pro tips that you can implement immediately in your workplace. This bundle is designed to be accessible to learners at all levels of experience, whether you're just starting your career or looking to upskill. This Reception Skills and Office Admin Bundle Package includes: Course 01: Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 10 Premium Additional CPD QS Accredited Courses - Course 01: Executive and Personal Assistant Training Course Course 02: Effective Minute Taking Training Course 03: Diploma in Meeting Management Course 04: Workplace Professionalism Course 05: Customer Service Diploma - CPD Accredited Course 06: The Secrets of Body Language Course 07: Confidence Building & Assertiveness Course 08: Cross-Cultural Awareness Training Course 09: Communication Skills Masterclass Course 10: Time Management Why Prefer This Reception Skills and Office Admin Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Reception Skills and Office Admin bundle courses, you will be able to learn: Upon completing this course bundle, you will be able to: Excel in various aspects of reception skills and office admin, including executive and personal assistant duties, minute taking, meeting management, workplace professionalism, customer service, body language, confidence building, assertiveness, cross-cultural awareness, communication skills, and time management. Apply techniques to handle real-world situations in a professional setting. Demonstrate a high level of competence and confidence in your reception and office admin skills. Use effective communication and assertiveness techniques to manage difficult situations and conflicts. Understand the importance of body language and cross-cultural awareness in professional settings. Enhance your professional image and reputation through workplace professionalism. Utilise time management strategies to increase productivity and efficiency. ***Curriculum breakdown of Office Admin and Reception Skills*** Module 01: Introduction to Reception and Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Mail Services and Shipping Module 05: Travel Arrangements Module 06: Organising Meeting and Conferences Module 07: Time Management Module 08: Record Keeping and Filing Systems Module 09: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Business Environment Module 16: Advanced MS Excel How is the [Reed_Title] Bundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 280 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course bundle is ideal for: Individuals looking to enter or advance in the field of reception skills and office admin. Professionals seeking to upskill and enhance their abilities in reception and admin roles. Individuals looking to excel in customer service roles. Those interested in improving their communication, assertiveness, and time management skills in a professional setting. Anyone looking to enhance their cross-cultural awareness and body language skills. Career path This bundle will give you an edge in various professions, such as: Receptionist Office Administrator Executive Assistant Personal Assistant Customer Service Representative Meeting Coordinator Communications Specialist With salaries in the UK ranging from £20,000 to £40,000 per year on average, these roles offer lucrative career opportunities for skilled professionals. Certificates Advanced Diploma in Office Admin and Reception Skills at QLS Level 7 Hard copy certificate - Included CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location.

Reception Skills and Office Admin - CPD Certified
Delivered Online On Demand4 weeks
£159

Supervisor Training Level 3 & 4

By Imperial Academy

Level 4 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Supervisor Training Level 3 & 4
Delivered Online On Demand
£135

HR Management (Crisis Communication, Conflict & Stress Management)

4.7(26)

By Academy for Health and Fitness

Begin your journey towards a rewarding and successful career by enrolling in our all-inclusive bundle of 8 HR Management (Crisis Communication, Conflict & Stress Management) courses. At UKHF Online, we have carefully selected and combined these courses to equip you with the vital skills and knowledge necessary to thrive in HR Management (Crisis Communication, Conflict & Stress Management). Whether you're a student, recent graduate, or job seeker, our HR Management (Crisis Communication, Conflict & Stress Management) bundle is designed to enhance your CV, impress potential employers, and set you apart from the competition. Key Features of the HR Management (Crisis Communication, Conflict & Stress Management) Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our HR Management (Crisis Communication, Conflict & Stress Management) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: HR Management : Crisis Communication QLS Course 02: Dealing with Conflict at Work QLS Course 03: Stress Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Conflict Resolution Course 02: Performance Management Course 03: Decision Making and Critical Thinking Course 04: Complete Communication Skills Master Class for Life Course 05: Psychology of Anxiety and Stress In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our HR Management (Crisis Communication, Conflict & Stress Management) courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the HR Management (Crisis Communication, Conflict & Stress Management) Bundle: Master the foundational principles and techniques of HR Management (Crisis Communication, Conflict & Stress Management). Develop advanced proficiency in HR Management (Crisis Communication, Conflict & Stress Management) methodologies and strategies. Acquire in-depth knowledge of the latest trends and advancements in HR Management (Crisis Communication, Conflict & Stress Management). Enhance your problem-solving and critical thinking abilities within the context of HR Management (Crisis Communication, Conflict & Stress Management). Cultivate strong communication and collaboration skills essential for success in HR Management (Crisis Communication, Conflict & Stress Management). The HR Management (Crisis Communication, Conflict & Stress Management) bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in HR Management (Crisis Communication, Conflict & Stress Management). With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the HR Management (Crisis Communication, Conflict & Stress Management) bundle, giving you the recognition you deserve. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? HR professionals seeking to enhance their knowledge of crisis communication, conflict resolution, and stress management. Managers and supervisors who deal with conflicts and stress in the workplace. Individuals who want to improve their personal and professional skills. Career path HR Manager: £30,000 - £65,000 per year Conflict Resolution Specialist: £25,000 - £50,000 per year Performance Manager: £25,000 - £50,000 per year Communication Specialist: £20,000 - £45,000 per year Occupational Health and Safety Specialist: £20,000 - £55,000 per year. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

HR Management (Crisis Communication, Conflict & Stress Management)
Delivered Online On Demand45 hours
£309

YMCA Level 2 Certificate in Gym Instructing - Start Anytime

5.0(13)

By Platinum Training Institute

The purpose of this qualification is to enable learners to develop the knowledge and skills so they can engage, facilitate, educate and support clients in a gym or health club environment. Completing this qualification allows learners to access Gym Instructor jobs.

YMCA Level 2 Certificate in Gym Instructing - Start Anytime
Delivered Online On Demand8 weeks
£625