A medical secretary is responsible for ensuring that a doctor's office runs smoothly so that patients receive the best possible care. A medical secretary must understand office organisation and standard procedures to provide this secretarial support. They should also be able to use medical terminologies fluently. This coursewill teach you about the medical secretarial profession and the skills needed to do the job successfully. This coursewill teach you about the roles and responsibilities of a medical secretary. You will also learn various medical secretary skills, including an effective filing system, medical transcription, medical writing, maintaining medical records, an appointment system, and more. Furthermore, this comprehensive Medical Secretary & Receptionist will teach you the critical concepts of patient confidentiality and other legal aspects of the healthcare industry. Learning Outcomes After completing this course, learner will be able to: Understand the fundamentals of the National Health Service. Understand the roles and responsibilities of a medical secretary. Know how to organise schedules and manage appointment systems. Gain a clear understanding of the Law, Ethics and Medicine. Gain a thorough understanding of the effective filing system in medical offices. Familiarise yourself with the concept of patient confidentiality and its dos and don'ts. Become skilled at controlling and ordering stocks and supplies. Gain in-depth knowledge of Medical Terminology and Clinical Aspects. Know the importance of health and safety in the healthcare sector. Have a solid understanding of Complementary Medicine Why Choose Diploma in Medical Receptionist and Secretary from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Medical Secretary & Receptionist Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this Course. **Courses are included in this Medical Secretary & Receptionist Bundle Course Course 01: Medical Secretary & Receptionist Course 02: Dealing With Difficult People Course 03: Communication Skills Course Course 04: Level 5 Proofreading & Copy Editing Course 05: Level 2 Customer Service Course 06: Level 1 Certificate in Well-being Course 07: Mental Health Support Worker Course 08: Workplace Stress Management Course 09: Level 2 Award in Job Search and Interview Skills Course 10: Anger Management ***Others Included of this Bundle Course Free 10 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Medical Secretary & Receptionist: Module 1: The National Health Service History Structure of the NHS The NHS Plan Resource Allocation Delivering Care Mental Health Services Public Health The NHS, the Regions and Devolution Module 2: Patient (Customer) Care The Medical Receptionist Putting Patient First Complaints Within the Health Service The Complaints Procedure Patient and Public Involvement Patient's Rights Access to Health Care Total Quality in Medical Practice Customer Care: Involving Patients and the Public Module 3: Communication Report Writing Electronic Mail & Mobile Phones: Text Messages Telephone Skills People Skills - Face to Face Meeting Performance Review & Counselling The Practice Leaflet & Hospital Information Leaflets Networking Module 4: Law, Ethics and Medicine Medical Ethics and Etiquette Doctor's Duties Patient's Right The Regulatory Bodies and Their Role Legal Aspects Certification Health and Safety at Work Module 5: Health & Safety in a Clinical Environment First Aid at Work Hazardous Substances The NHS National Patient Safety Agency (NPSA) Hepatitis & AIDS Fire Precautions Clinical Risk Management Coping With Aggression & Violence Module 6: Practical Reception Skills in General Practice Record Keeping and General Administration Information Technology Module 7: The Hospital Service The Patient's Route Through the Hospital Outpatient Appointments Admissions from the Waiting List Accident and Emergency Admissions Home From Hospital Support Day Cases and Ward Attendees Hospital Team Clinical Audit Star Ratings What is a Medical Record? Cases Notes Master Index Filing Room or Records Library Medical Records Procedure for Departments Retention of Records Destruction of Medical Records The Role of the Secretary in the Hospital Module 8: Private Medicine Private Clinic or Hospital The Secretary In Private Practice Module 9: Forms, Fees and Finances in General Practises Contracting Finance Practice Income Scotland Wales Northern Ireland Module 10: Using Information Technology Computers in General Practice Electronic Medicine Computers in Hospitals Maintaining Security Module 11: Medical Terminology and Clinical Aspects Pathology and X-ray Examinations Prescribing and Drugs Nurse Prescribing New Developments in Pharmacy Module 12: Audit, Health Economics and Ensuring Quality for the Medical Receptionist and Secretary Audit Health Economics and Cost-effective Medicine Private Finance Initiative Clinical Governance National Institute for Clinical Excellence (NICE) National Clinical Assessment Service (NCAS) National Service Framework (NSF) Patient Surveys Module 13: Complementary Medicine Acupuncture Alexander Technique Aromatherapy Chiropractic Homoeopathy Hydrotherapy Hypnotherapy Osteopathy Reflexology ------------------- ***Communication Skills Course*** Module 01: Introduction to Communication Module 02: The Communication Skills Module 03: Different Types of Communication Module 04: Different Methods of Communication Module 05: Styles of Communication Module 06: Barriers to Communication Module 07: Assessing Communication Competence: Relevant Criteria Module 08: Seven Actions for Effective Communication Module 09: Do's and Don'ts of Effective Communication ------------------- ***Level 1 Certificate in Well-being*** Module 01: Introduction to Stress and Stress Management Module 02: Develop an Awareness of Mental Health Module 03: Develop an Awareness of Substance Misuse Module 04: Introductory Awareness of the Importance of Healthy Eating and Drinking for Adults Module 05: Dementia Awareness ------------------- ***Level 5 Proofreading & Copy Editing*** Module 01: An Overview of Proofreading Module 02: Use of the Style Guide Module 03: Spelling and Grammar Module 04: Paper-based Proofreading Module 05: On the Screen Proofreading Module 06: Basics of Copy Editing Module 07: Copy Editing - the Use of Language Module 08: Copy Editing - Checking Accuracy and Facts Module 09: Copy Editing - Legal Checks Module 10: Career Development ------------------- ***Dealing With Difficult People*** Module 01: Difficult People and Their Difficult Behaviour Module 02: Communicating With Difficult People Module 03: Standing Up to Difficult People Module 04: A Quick Guide to the Seven Classically Difficult Types Module 05: Dealing with Bosses Who Drive You Barmy Module 06: Colleagues to Throttle Module 07: Dealing With Impossible People Module 08: The Temper Tantrum Type ------------------- ***Level 2 Award in Job Search and Interview Skills*** Module 01: Preparing to Achieve Own Job Goals Module 02: Promoting Yourself and Preparing for a Job Interview ------------------- ***Level 2 Customer Service*** Module 1: Introduction to Customer Service Module 2: Understanding the Organisation Module 3: Prepare to Deliver Excellent Customer Service Module 4: Communication in the Customer Service Role Module 5: Understand Customers ------------------- ***Mental Health Support Worker*** Module 01: An Overview of Mental Health Module 02: Mental Health Support Worker Module 03: Understanding Childhood and Adolescent Psychiatric Disorders Module 04: Understanding Stress and Anxiety Disorders Module 05: Understanding Schizophrenia Module 06: Understanding Personality Disorders Module 07: Understanding Mood Disorders Module 08: Understanding Eating & Sleeping Disorders Module 09: Understanding Self-Harm and Suicide Module 10: Treating Mental Illness with Medication and Therapy Module 11: Laws Related to Mental Health Module 12: Mental Health System Module 13: The Participation of the Service User ------------------- ***Workplace Stress Management*** Module 01: Workplace Stress Module 02: Rational and Irrational Beliefs Module 03: The ABC Framework of REBT Module 04: Cognitive Therapy (CT) Module 05: Cognitive Behavioural Therapy (CBT) in the Workplace Module 06: Conclusion ------------------- ***Anger Management*** Module 01: Introduction to Anger Module 02: The Process in Anger Module 03: Effect of Anger on Our Thinking Module 04: How to Manage Anger ------------------- Assessment Method After completing each module of the Medical Secretary & Receptionist, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Medical Secretary & Receptionist, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Medical Secretary & Receptionist is ideal for Health Care Professionals who work and will be working in healthcare settings such as hospitals, clinics, and healthcare facilities. Requirements Students who intend to enrol in this course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path After completing this Medical Secretary & Receptionist, you will have developed a set of skills necessary for career advancement and will be able to pursue a variety of job opportunities, including - Medical Receptionist Medical Secretary Healthcare Administrator GP Receptionist Patient Coordinator Certificates Certificate of completion Digital certificate - Included
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Certificates CPD Certificates Digital certificate - Included
Feeling Stuck in Your Career? The Logistic Management: Import/Export, Forklift, Rigging, and Transport PlannerBundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Logistic Management: Import/Export and Transport Plannerbundle provides an engaging learning experience, helping you learn skills across various disciplines. With Logistic Management: Import/Export, Forklift, Rigging and Transport PlannerBundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Logistic Management: Import/Export and Transport Plannerbundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of Logistic Management: Import/Export, Forklift, Rigging and Transport Plannerbundle on your job life and career growth! This Logistic Management: Import/Export, Forklift, Rigging, and Transport PlannerBundle Comprises the Following CPD Accredited Courses: Course 01: Forklift Training - Online Course Course 02: Rigging and Lifting Course 03: Logistic Management Course 04: Transport Manager Course 05: Port Management Course 06: Transport Planner Course Course 07: Import Export Clerk Course 08: Driver Safety Awareness Course 09: Driver Safety and Road Safety Law Course 10: Manual Handling Training Course 11: UK Employment Law Course 12: Online Workplace First Aid Level 3 Course Course 13: Warehouse Safety Manager Course 14: Warehouse Clerk Course 15: Workplace Productivity Training Course 16: RIDDOR Training Course 17: Material Management Course 18: 10 Soft Skills for Workplace Course 19: Fire Extinguisher Professional Video Training Course 20: Checkpoint Firewall CCSA Course 21: Professional Plumbing Course 22: Risk Assessment & Management Diploma Course 23: Essential Communication Skills for Professional Course 24: Workplace Stress Management Course 25: Health and Safety at Workplace Course 26: Career Development Plan Fundamentals Course 27: CV Writing and Job Searching Course 28: Learn to Level Up Your Leadership Course 29: Networking Skills for Personal Success Course 30: Ace Your Presentations: Public Speaking Masterclass What will make you stand out? Upon completion of this online Logistic Management: Import/Export, Forklift, Rigging and Transport PlannerBundle, you will gain the following: CPD QS Accredited Proficiency with this Logistic Management: Import/Export and Transport Planner Bundle After successfully completing the Logistic Management: Import/Export and Transport Planner bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Logistic Management: Import/Export and Transport Planner Bundle The online test with immediate results You can study and complete the Logistic Management: Import/Export and Transport Planner bundle at your own pace. Study for the Logistic Management: Import/Export and Transport Planner bundle using any internet-connected device, such as a computer, tablet, or mobile device. The Logistic Management: Import/Export, Forklift, Rigging, and Transport Plannerbundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Logistic Management: Import/Export and Transport Planner bundle, a comprehensive, complete collection of 30 courses. Each course in the Logistic Management: Import/Export and Transport Planner bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Logistic Management: Import/Export and Transport Planner bundle offers the flexibility and convenience to learn at your own pace. Make the Logistic Management: Import/Export and Transport Planner package your trusted partner in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Logistic Management: Import/Export, Forklift, Rigging, and Transport Planner is perfect for: Expand your knowledge and skill set for a fulfilling career with the Logistics Management: Import/Export and Transport Planner bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Logistic Management: Import/Export and Transport Planner bundle. Discover your passion or explore new career options with the diverse learning opportunities in the Logistic Management: Import/Export and Transport Planner bundle. Learn on your schedule, in the comfort of your home - the Logistic Management: Import/Export and Transport Planner bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Logistic Management: Import/Export and Transport Planner bundle. Certificates CPD Certificates Digital certificate - Included
Feeling Stuck in Your Career? The Certified Scrum Master, Agile, Strategic Management for Project Managers Bundle is Your Skill-Building Solution. This exceptional collection of 30 premium courses is designed to encourage growth and improve your career opportunities. Suited to meet different interests and goals, the Certified Scrum Master & Agile bundle provides an engaging learning experience, helping you learn skills across various disciplines. With the Certified Scrum Master, Agile, Strategic Management for Project Managers bundle, you'll have a personalised journey that aligns with your career goals and interests. This comprehensive package helps you confidently tackle new challenges, whether entering a new field or enhancing your existing knowledge. The Certified Scrum Master & Agile bundle is your gateway to expanding your career options, increasing job demand, and enhancing your skill set. By enrolling in this bundle, you'll receive complimentary PDF certificates for all courses, adding value to your resume at no extra cost. Develop key skills and achieve important progress in your career and personal development. Start your journey today and experience the transformative impact of the Certified Scrum Master & Agile bundle on your job life and career growth! This Certified Scrum Master, Agile, Strategic Management for Project Managers Bundle Comprises the Following CPD Accredited Courses: Course 01: Agile Scrum Master Certification Course 02: Project Management Course 03: Scrum and Agile Immersion Course 04: Project Management: How to Build a Project Charter Course 05: PMI Agile Certified Practitioner (PMI-ACP) Exam Preparation Course Course 06: Project Planning for Everyone Course 07: Process Improvement Course 08: Process Improvement: How to Reduce Waste Course 09: Strategic Management Course 10: Strategic Management - Industry Change And Value Curves Course 11: Blockchain Project Management Training Course 12: RCA: Root Cause Analysis Course 13: Start an IT Asset Department Course 14: IT Administration and Networking Course 15: Excel for Office Administrator Course 16: Cost Control & Project Scheduling Course 17: Project Risk Management Course 18: Customer Service Diploma Course 19: Decision-Making and Critical Thinking Course 20: Effective Communication Skills Course 21: Career Development Plan Fundamentals Course 22: CV Writing and Job Searching Course 23: Learn to Level Up Your Leadership Course 24: Networking Skills for Personal Success Course 25: Ace Your Presentations: Public Speaking Masterclass Course 26: Learn to Make a Fresh Start in Your Life Course 27: Motivation - Motivating Yourself & Others Course 28: Excel: Top 50 Microsoft Excel Formulas in 50 Minutes! Course 29: Decision-Making and Critical Thinking Course 30: Time Management Training - Online Course What will make you stand out? Upon completion of this online Certified Scrum Master, Agile, Strategic Management for Project Managersbundle, you will gain the following: CPD QS Accredited Proficiency with this Certified Scrum Master & Agile bundle After successfully completing the Certified Scrum Master & Agile bundle, you will receive a FREE PDF Certificate from REED as evidence of your newly acquired abilities. Lifetime access to the whole collection of learning materials of this Certified Scrum Master & Agile bundle The online test with immediate results You can study and complete the Certified Scrum Master & Agile bundle at your own pace. Study for the Certified Scrum Master & Agile bundle using any internet-connected device, such as a computer, tablet, or mobile device. TheCertified Scrum Master, Agile, Strategic Management for Project Managers bundle is a premier learning resource, with each course module holding respected CPD accreditation, symbolising exceptional quality. The content is packed with knowledge and is regularly updated to ensure it remains relevant. This bundle offers not just education but a constantly improving learning experience designed to enrich both your personal and professional development. Advance the future of learning with the Certified Scrum Master & Agile bundle, a comprehensive complete collection of 30 courses. Each course in the Certified Scrum Master & Agile bundle has been handpicked by our experts to provide a broad range of learning opportunities. Together, these modules form an important and well-rounded learning experience. Our mission is to deliver high-quality, accessible education for everyone. Whether you are starting your career, switching industries, or enhancing your professional skills, the Certified Scrum Master & Agile bundle offers the flexibility and convenience to learn at your own pace. Make the Certified Scrum Master & Agile package your trusted partner in your lifelong learning journey. CPD 300 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Certified Scrum Master, Agile, Strategic Management for Project Managers bundle is perfect for: Expand your knowledge and skillset for a fulfilling career with the Certified Scrum Master & Agile bundle. Become a more valuable professional by earning CPD certification and mastering in-demand skills with the Certified Scrum Master & Agile bundle. Discover your passion or explore new career options with the diverse learning opportunities in the Certified Scrum Master & Agile bundle. Learn on your schedule, in the comfort of your home - the Certified Scrum Master & Agile bundle offers ultimate flexibility for busy individuals. Requirements You are warmly invited to register for this bundle. Please be aware that no formal entry requirements or qualifications are necessary. This curriculum has been crafted to be open to everyone, regardless of previous experience or educational attainment. Career path Gain a wide range of skills across various fields, improve your problem-solving capabilities, and keep current with industry trends. Perfect for those aiming for career advancement, exploring a new professional direction, or pursuing personal growth. Begin your journey with the Certified Scrum Master, Agile, Strategic Management for Project Managersbundle. Certificates CPD Certificates Digital certificate - Included
Course Description Pick up effective leadership and organisational management skills from the Leadership and Organisational Management: Part 2 course. This course will teach you valuable organisational skills. You will be able to elevate your communication abilities through the course. It will provide you with the key techniques of talent management. You will become competent in inspiring the employees. This course will outline a step-by-step process of developing a succession plan. Join the course to master the skills of leadership and organisational management. Learning outcome Gain effective organisational skills Build excellent skills for communication Learn the process of talent management Develop a succession plan Understand the principles of business process management How Much Do Team Leaders Earn Earn? Senior - £44,000(Appx.) Average - £26,000(Appx.) Starting - £19,000(Appx.) Requirement Our Leadership and Organisational Management: Part 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Leadership and Organisational Management: Part 2 Organisational Skills 00:26:00 Talent Management 00:33:00 Succession Planning 00:24:00 Business Process Management 00:28:00 Communication Skills 00:27:00 Assignment Assignment - Leadership and Organisational Management: Part 2 00:00:00
Level 4 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 145 CPD Points|CPD & CiQ Accredited