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5075 Communication Skills courses in Huntingdon delivered Online

Hotel Receptionist Training Course

By Lead Academy

Quality Guarantee: Promising training excellence, satisfaction gurantee Accredited by CPD UK & Quality License Scheme Tutor Support Unlimited support via email, till you complete the course Recognised Certification: Accepted by thousands of professional bodies Start Anytime With 1 year access to the course materials Online Learning Learn from anywhere, whenever you want In this hotel receptionist training course, you will discover the key skills and knowledge needed to excel in the dynamic world of hotel hospitality. From guest relations to reservations and communication, this course will cover all important aspects of hotel hospitality skills making you a confident and professional hotel receptionist. This course at a glance Accredited by CPD UK Endorsed by Quality Licence Scheme Know the rules of grooming and dress code Learn how to communicate with customers Understand the roles and responsibilities of a hotel receptionist Get acquainted with the steps for selling Know the factors influencing buying decisions Learn the customer buying objections Know how to be assertive to become a reception assistant Learn how to handle customer complaints Understand the tips for success as an HR assistant Get acquainted with the rules of email etiquette Know the concept of Upselling Learn Cross-selling Why Hotel Receptionist Training Course right for you? This comprehensive course is beneficial for those who want to gain practical skills in conversing with customers and knowing telephone and email etiquette rules. You will learn the rules of grooming and dress code and techniques to build good customer relationships. In addition, this interactive course will help you build rapport with customers and educate you on the roles and responsibilities of the hotel receptionist. You will have a broad knowledge of upselling, cross-selling, and customer buying objections. By the end of the course, you will gain extensive knowledge in customer relationships, telephone etiquette, email etiquette, and technical concepts such as up-selling and cross-selling. Hotel Receptionist Training Course Details Accredited by CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field.   The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Course Curriculum Introduction Introduction How to Converse with Customers How to Converse with Customers Rules of Email Etiquette Rules of Email Etiquette Rules of Grooming and Dress Code Rules of Grooming and Dress Code Rules of Telephone Etiquette Rules of Telephone Etiquette Relationship with Customers Relationship with Customers Building Rapport with Customers Building Rapport with Customers Roles and Responsibilities Roles and Responsibilities What is Up Selling What is Up Selling What is Cross Selling Identify the Steps for Selling Identify the Steps for Selling Factors Influencing Buying Decision Factors Influencing Buying Decision Customer Buying Objections Customer Buying Objections Assertive as Reception Assistant Assertive as Reception Assistant Handling Customers Complaints Handling Customers Complaints Tips for Success as a HR Assistant Tips for Success as a HR Assistant What is Cross Selling Who should take this course? This comprehensive course is designed for those who want to enhance their communication skills to converse with different clients and learn the tactics to build rapport with customers. It is suitable for those who want to take a step ahead in their career of hotel management. Entry Requirements There are no academic entry requirements for this hotel receptionist training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This hotel receptionist training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Certification Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Hotel Receptionist Training Course
Delivered Online On Demand
£25

Public Speaking and Media Relations Diploma

4.3(43)

By John Academy

Description: There is growing demand for communication professionals with digital media skills and a strategic perspective on brand and reputation management. The two of the most well sought skills in this generation are public speaking and media relations. This course offers both! The Public Speaking and Media Relations Diploma will prepare communication professionals who focus on external stakeholders for the challenges of a rapidly changing industry. This program focuses on developing strategic communication plans, crafting compelling messages, and performing audience research, while preparing students with the latest skills in digital platforms, tools, and techniques, and other skills that are needed to excel in the public and media relations industry. Learning Outcomes: Speak more confidently in a one-on-one conversation Develop more confidence while speaking socially or small Learn practice these skills in a safe and supportive setting Implement quick and easy preparation techniques which will work no matter what if you have one minute or a week for its preparation Make your preparation for questions, in case of when you don't know what those questions will be. Getting over nervousness what you may come across while speaking in front of a group, particularly when the group is not compassionate to what you have to say. Apply the presentation techniques so that you can establish your credibility as well as getting people on your side Build an affinity with your audience Get to know the methods to decrease your nervousness as well as fear Realise your areas of strength as a presenter as well as the way you can draw the attention of different types of people Locate how the visual aids can help create an influence along with attention Improvise techniques to form a professional presence Know a number of different means so that you can prepare and organise information Knowing how to prepare, practise, as well as deliver a short presentation Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Public Speaking and Media Relations Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Public Speaking and Media Relations Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Good Communication Skills 00:15:00 Interpersonal Skills 00:30:00 Getting Comfortable in Conversation 00:30:00 Redesigning Yourself for Strength 00:30:00 Professionalism 00:15:00 Maximizing Meetings 00:15:00 Controlling Nervousness 00:15:00 Module: 02 Getting Started 00:15:00 Planning 00:15:00 Force Field Analysis 00:15:00 Understanding Your Audience 00:30:00 Controlling Your Jitters 00:15:00 Making Your Listener Hear You 00:30:00 Key Themes 00:15:00 Structuring Ideas 00:15:00 Organization Methods 00:15:00 Expanding a Basic Plan 00:15:00 Our Body Language 00:15:00 Beginnings and Endings 00:15:00 Module: 03 Communication 00:15:00 Stop! Check Your Mouth! 00:15:00 What's Your Type? How About Mine?@m 00:15:00 Positive Self-Talk 00:15:00 Rapport 00:05:00 Maximizing Meetings 00:15:00 Body Language 00:15:00 Sticky Situations 00:15:00 I Can Just Send an E-mail, Right? 00:15:00 Overcoming Nervousness 00:30:00 The Five S's 00:15:00 Start Writing! 00:15:00 Audience Profile 00:05:00 Your Speaking Voice 00:30:00 Add Punch to Your Presentation 00:15:00 Module: 04 Module One - Getting Started 00:30:00 Module Two - Identifying Your Audience 01:00:00 Module Three - Creating a Basic Outline 00:30:00 Module Four - Organizing the Program 00:30:00 Module Five - Fleshing It Out 00:30:00 Module Six - Putting It All Together 01:00:00 Module Seven - Being Prepared 00:30:00 Module Eight - Overcoming Nervousness 01:00:00 Module Nine - Delivering Your Speech (I) 01:00:00 Module Ten - Delivering Your Speech (II) 00:30:00 Module Eleven - Questions and Answers 00:30:00 Module Twelve - Wrapping Up 00:30:00 Activities 00:00:00 Module: 05 Introducing Public Speaking 01:00:00 Public Speaking and The Speakers 01:00:00 Getting Started: The First Speech 01:00:00 Raise The Confidence 01:00:00 Overcome Your Fear 01:00:00 Select The Topic 01:00:00 Analyze The Audience 01:00:00 Organize The Speech 01:00:00 Outline The Speech 00:30:00 Prepare The Visual Aids Effectively 00:30:00 Deliver The Message Effectively 01:00:00 Short Questions with Answers 00:30:00 Public Speaking Basics 01:00:00 Know Your Audience 00:30:00 Use The Right Words 00:30:00 Decide What You Want To Convey 00:30:00 Learn How to Communicate 00:30:00 What Happens If Your Don't Connect to Your Audience 00:30:00 Wrapping Up 00:15:00 Module: 06 Public Relations 00:30:00 Building Your PR Plan 00:30:00 Structuring Messages 00:30:00 Establishing Media Guidelines 00:30:00 Managing the Media 00:30:00 The Press Release 00:30:00 PR and the Crisis 00:30:00 Social Media and Public Relations 00:15:00 Module: 07 Being Interviewed 01:00:00 Providing Information to the Media 00:30:00 Developing a Media Package 00:15:00 Developing a Media Package 00:15:00 Developing Media Relationships 00:15:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Public Speaking and Media Relations Diploma
Delivered Online On Demand38 hours
£11.99

Level 3 Teaching Assistant Diploma

5.0(1)

By Course Gate

Unlock your potential in education with our Level 3 Teaching Assistant Diploma. Gain essential skills and knowledge for a rewarding career supporting students in their learning journey. Enroll now!

Level 3 Teaching Assistant Diploma
Delivered Online On Demand3 hours 6 minutes
£11.99

Managerial Leadership

5.0(1)

By LearnDrive UK

Managerial Leadership course will prepare you for success as a manager in today’s world by developing your managerial leadership skills.

Managerial Leadership
Delivered Online On Demand1 hour
£5

Personal Branding for Professionals

By Happy Human Training

ow would you like the folks you work with to describe you when you're not in the room? Like it or not, we all have a brand. We're all remembered and thought of based on the impressions we leave with those we share our working world with. That leaves each of us with a choice...do we want that brand to happen by chance, to hope for the best? OR. Do we want to explore our brand; define it and craft it? Do we want to get intentional about building ourselves a professional brand that is consistent and authentic.

Personal Branding for Professionals
Delivered OnlineFlexible Dates
FREE

The Enigma of Human Behavior: Unraveling the Psychology Behind Actions

By Compete High

🌟 Unlock the Secrets of Human Behavior! 🌟 Ever wondered what makes people tick? Delve into the fascinating world of human psychology with our groundbreaking online course: 'The Enigma of Human Behavior: Unraveling the Psychology Behind Actions.'   🔍 Why Choose This Course? 🧠Comprehensive Exploration: Uncover the complexities of human behavior through a comprehensive exploration of psychological theories, case studies, and real-life examples. 🌈 Diverse Perspectives: Gain insights from a diverse range of psychological perspectives, from cognitive and behavioral to social and evolutionary psychology, providing a holistic understanding of human actions. 🔗 Practical Applications: Translate theoretical knowledge into practical skills. Learn how to apply psychological principles in everyday life, relationships, and professional settings for enhanced decision-making and interpersonal effectiveness. 🎓 Expert Guidance: Led by seasoned psychologists and experts in the field, our instructors bring a wealth of knowledge and practical experience to guide you on this enlightening journey. 💻 Flexible Learning: Access our course from the comfort of your home, at your own pace. Whether you're a student, a professional, or someone with a curious mind, our flexible online platform adapts to your schedule.   🎁 What You'll Gain: Insightful Perspectives: Grasp the underlying motivations behind human actions. Effective Communication Skills: Enhance your ability to understand and communicate with others. Decision-Making Mastery: Sharpen your decision-making skills by deciphering the psychology behind choices. Career Advancement: Apply psychological principles to excel in your professional life. Personal Growth: Uncover the keys to self-awareness and personal development.   🚀 Embark on a Journey of Discovery! Don't miss the opportunity to unravel the enigma of human behavior. Join our transformative online course and gain the knowledge and skills to navigate the intricate tapestry of the human mind. Enroll now and embark on a journey towards understanding the psychology behind actions! Course Curriculum Introduction: Goals & Fundamentals Intro - WHY This Course is SO Important To Your Life! 00:00 Goals & Fundamentals 00:00 Understanding HOW Feelings Work & How You Can USE This! 00:00 The Imprint Period_ - How You Were Created - How You Were Programmed 00:00 The Amazing Truth About Values & Beliefs 00:00 Do You Know The Difference Between Reality & Lies_ Are You Sure 00:00 Personal Illusions That Are Holding You Back - Break Free! 00:00 EGO - The Great Deceiver 00:00 The Inner-Critic How To WIN The INNER Battle 00:00 Understanding Self-Image & Your Multiple Minds 00:00 How To Defeat The PAST & The FUTURE 00:00 Emotional Reasoning & Logic Systems - How To WIN 00:00 Understanding & Meeting Your Needs - The Hidden Secrets 00:00 Understanding Motivation - The Ultimate Driving Force 00:00 Defeat This Major Block And Free Your Mind! 00:00 Discover _The Source & Solution To All Your Problems 00:00 Agenda & Lies - How They impact Your Life 00:00 Gambits - Games People Play 00:00 Break Free From The Problems of _Attachment_ & _The Sheep Mentality 00:00 The Dirty Secret Of Psychology_ & How To Free Yourself! 00:00 Tap Into The Power Of The Unconscious Mind 00:00 How To Control Your Own Mind - And WHY Almost Nobody Does! 00:00 Why FEAR Dominates Our Lives & How To Beat it! 00:00 Final Thoughts, Tips & Suggestions To Radically Improve Your Life 00:00

The Enigma of Human Behavior: Unraveling the Psychology Behind Actions
Delivered Online On Demand6 hours 2 minutes
£4.99

Modern Greek for Adults - Greek Grammar

5.0(14)

By The Greek Online School

Developing a solid foundation in Greek grammar will help you create your own sentences correctly and will also make it easier to improve your communication skills in both spoken and written Greek. So this course has been designed to help you steadily advance with the Greek language. Here, on the Greek Online School Learning Management System (LMS) you will find all the grammar phenomena that you need to know for the A2 Level (basic knowledge) in Greek, the language that influenced all European languages.

Modern Greek for Adults - Greek Grammar
Delivered OnlineFlexible Dates
Price on Enquiry

Personalised Care: From Rhetoric to Reality through Lived Experience

5.0(1)

By Born at the Right Time

Inspiring, interactive and unique 4-hour CPD certified Communication and Co-production training.

Personalised Care: From Rhetoric to Reality through Lived Experience
Delivered OnlineFlexible Dates
£200

Interior Designer Mini Bundle

By Compete High

The Interior Designer Mini Bundle is your direct line into professional design employment. Fusing the practical and creative with Interior Design, Architecture, Drawing, Quality Assurance, and Communication Skills, this bundle is crafted to help you land jobs in firms, freelance projects, or consultancy roles where design meets delivery. This is your chance to step into the design world with confidence. Hiring managers are already looking—don’t miss the opportunity to be their next standout candidate. Description Great interior designers don’t just imagine beautiful spaces—they execute them flawlessly. The Interior Designer Mini Bundle targets that dual expectation, combining creative pillars like Interior Design and Drawing with job-critical skills like Architecture, Quality Assurance, and Communication Skills. From studio teams to construction partnerships, employers want designers who speak the language of compliance, can defend their concepts with clarity, and deliver results that meet industry standards. Quality Assurance ensures your designs function as beautifully as they look. Communication Skills ensure those ideas are heard, approved, and implemented. This bundle doesn’t just show you’re creative—it proves you’re employable. In today’s crowded design job market, that makes all the difference. FAQ Q: Who is this bundle designed for? A: Anyone targeting roles in design studios, freelance interiors, staging consultancies, or property firms. Q: Why include Quality Assurance and Communication Skills? A: Because real design roles demand delivery, documentation, and teamwork—not just aesthetics. Q: Can this bundle lead to jobs? A: Yes. It’s structured to reflect the skillsets that employers shortlist immediately. Q: What if I’m new to the field? A: This is an ideal entry point with relevance to both jobseekers and career-changers. Q: Can I do this while working full-time? A: Yes—it's designed to be completed flexibly and at your pace. Q: Will these skills help with freelance or studio jobs? A: Both. Interior Design, Drawing, Architecture, Communication Skills, and Quality Assurance apply across all client types. Q: Is this geared toward UK industry standards? A: Yes—especially useful for those targeting UK-based clients or employers. Q: Will this bundle remain available? A: Not indefinitely. With high demand, places fill quickly—secure yours today.

Interior Designer Mini Bundle
Delivered Online On Demand11 hours
£19.99

Conflict Resolution and Conflict Management Mini Bundle

By Compete High

Conflict management isn’t optional anymore—it’s essential. From startups to multinationals, the ability to de-escalate, reframe, and resolve is what sets strong professionals apart. The Conflict Resolution and Conflict Management Mini Bundle gives you that edge—arming you with practical value that employers across industries are actively searching for. In a job market obsessed with “culture fit” and “team chemistry,” skills like HR, communication skills, psychology, mental health, and even attention to detail via proofreading can make or break your application. If you want to be seen as a competent, reliable hire—someone who brings calm to chaos—this is your golden ticket. Description Workplace harmony is now a business asset. Candidates with strong communication skills, emotional insight from psychology, awareness of mental health, and a structured grasp of HR are becoming invaluable in every department. Combine that with sharp proofreading skills, and you’re not only the person who can solve problems—you’re also the one who prevents them. Whether you’re eyeing positions in corporate HR, client services, editorial teams, healthcare, or education, this bundle gives you career-ready credibility. Why? Because mental health awareness is no longer niche, HR functions are cross-departmental, and employers are actively screening for candidates with strong communication skills and a proven understanding of psychology. This bundle doesn’t just make you prepared—it makes you preferred. FAQ Who is this for? If your role involves dealing with people, teams, clients, or content—this is for you. That includes roles in HR, counseling, editing, teaching, customer support, social work, and more. If communication skills, mental health, psychology, and proofreading are even remotely part of your future job description—this bundle is a must. Why is it job-relevant? Because in modern workplaces, people aren’t hired just for what they know—they’re hired for how they work with others. Skills like communication skills, awareness of mental health, and fluency in HR and psychology are showing up in job listings across every industry. What makes this bundle so practical? Each course is centered on direct job impact. From refining your proofreading abilities to strengthening your understanding of mental health, this isn’t just about theory—it’s about employability.

Conflict Resolution and Conflict Management Mini Bundle
Delivered Online On Demand11 hours
£19.99