4904 Communication Skills courses in Hartlepool delivered Online

In the heart of every pet lover lies a burning question: How can I understand and care for my furry friend better? If you've ever typed 'dog training near me' into a search engine, hoping to bridge the communication gap between you and your canine, you're not alone. The 'Dog Training and Animal Care Diploma' is tailored to satiate this very curiosity. Dive deep into the world of animal care, where every module is a step closer to mastering the art of dog training and understanding the nuances of animal health care. Whether you're pondering the age-old question of 'Are dogs allowed on trains?' or seeking to embark on a rewarding journey into animal care jobs, this course is your gateway to a world where caring for animals becomes second nature. The 'Dog Training and Animal Care Diploma' is a comprehensive course designed for those passionate about understanding and nurturing their pets. Beginning with an introduction to the world of dogs, learners will delve into the intricacies of their behaviours, from managing feeding time aggression to decoding the subtle cues in a dog's language. Moreover, the course also equips learners with the knowledge to answer the most common questions about dogs and puppies, ensuring they become a trusted source of information in their community. Furthermore, the curriculum covers the essentials of conducting dog training consultations, ensuring a holistic approach to animal care. Whether you're an animal lover or considering animal care courses for a career, this diploma offers a blend of theory and practical insights to enhance your journey. Learning Outcomes Once completing this course, learners will be able to: Understanding the fundamentals of dog behaviour and communication. Addressing and managing feeding time aggression and food theft in dogs. Mastering the appropriate methods to greet dogs without causing distress. Identifying and mitigating symptoms of separation anxiety in pets. Decoding the language of dogs and interpreting their signals and gestures. Providing informed answers to frequently asked questions about dogs and puppies. Conducting effective dog training consultations with clients. Why buy this Dog Training and Animal Care Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Dog Training and Animal Care Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? Individuals passionate about understanding and nurturing their pets. Aspiring professionals looking to delve into animal care jobs. Those keen on enhancing their knowledge in animal health care. Pet owners seeking to address common behavioural issues in their dogs. Anyone considering further studies in animal care courses. Prerequisites This Dog Training and Animal Care Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Dog Trainer: £25,000 - £30,000 Per Annum Animal Care Assistant: £18,000 - £22,000 Per Annum Pet Behaviour Counsellor: £20,000 - £25,000 Per Annum Animal Health Care Specialist: £28,000 - £33,000 Per Annum Dog Daycare Manager: £23,000 - £28,000 Per Annum Animal Care Educator: £24,000 - £29,000 Per Annum Course Curriculum Module 1: Introduction Why Getting 2, 8 Week Old Parson Terrier Puppies Changed My Life And My Career! 00:03:00 Here's What You'll Get From This Course 00:04:00 Module 2: Feeding Time - Aggression and Stealing Food How To Communicate You're In Charge During Feeding Time 00:10:00 How To Stop Food Aggression And Stealing Food 00:08:00 This Dog Is A Professional At Stealing Food, You'll Be Amazed At What He Does! 00:04:00 Module 3: The Right Way to Greet a Dog How You Greet Your Dog Says So Much More Than Hello - Here's Why 00:12:00 It's Not As Difficult As You May Think To Do And Makes The World Of Difference 00:05:00 Help! What When Visitors Come Round And Get Jumped On? Here's What To Do 00:05:00 Here's The Right Way For Guests To Enter Your Home And Stop Jumping Up 00:02:00 Module 4: Separation Anxiety How To Stop Dogs Barking, Chewing, Panting And Pacing When Left Alone 00:13:00 The Time To Get This Right Is When They Are A Puppy - Here's How To Do It 00:02:00 Can You Resolve Separation In Dogs Of All Ages? Yes! Here's How 00:02:00 Module 5: Dog Language - What They're Really Saying! Is Your Dog Trying To Calm You Down?! Find Out Here 00:09:00 This ONE Technique Works Like Magic With Numerous Unwanted Behaviours 00:10:00 The 3 F's For Dogs And Top Tips 00:01:00 Module 6: The Answers To 10 Popular Dog Questions You Are Likely To Be Asked Here's The Answers To Frequently Asked Dog Training Questions Numbers 1 and 2 00:09:00 Here's The Answers To Commonly Asked Dog Training Questions Numbers 3 and 4 00:09:00 Here's The Answers To Frequently Asked Dog Training Questions Numbers 5 and 6 00:06:00 Here's The Answers To Top Dog Training Questions 7 and 8 00:09:00 Here's The Answers To Commonly Asked Dog Training Questions 9 and 10 00:08:00 Module 7: The Answers To 10 Common Puppy Training Questions That You'll Likely To Be Asked Here's The Answers To Commonly Asked Puppy Training Questions Numbers 1 and 2 00:10:00 Here's The Answers To Popular Puppy Training Questions 3 and 4 00:05:00 Here's The Answers To Common Puppy Training Questions Numbers 5 and 6 00:07:00 Here's The Answers To Popular Puppy Training Questions Numbers 7 and 8 00:06:00 Here' The Answers To Common Puppy Training Questions Numbers 9 and 10 00:09:00 Module 8: Dog Training Consultations With Clients Someone Has Said Yes To A Dog Training Consultation With You - Here's What To Do 00:09:00 Top Tips Of What To Include During Your Dog Training Consultation 00:14:00 **Bonus Video** A Demonstration Of A Real-Life Dog Training Consultation **Bonus Video** A Demonstration Of A Real-Life Dog Training Consultation 00:22:00 Agreement Letters To Be Signed After The Consultation 00:06:00 Agreement Letter Template - The One You Sign And Leave With Your Client 00:05:00 How To Leave A Consultation On A High 00:02:00 Resource Read This First As It Will Really Help You With The Following Videos 00:20:00 Read This First As It Will Really Help You With The Following Videos 00:25:00 Dog Training Consultation Form 00:05:00 Dog Training Confirmation Letter Template - Page 1 00:05:00 Dog Training Confirmation Letter Template - Page 2 00:05:00 Top Tips Of What To Include During A Dog Training Consultation Handout 00:05:00 Agreement Letter Template - The One Your Client Signs And You Keep 00:05:00 The Best 'Feel Good' Dog Poem Ever! 00:05:00 Mock Exam Mock Exam - Dog Training and Animal Care Diploma 00:20:00 Final Exam Final Exam - Dog Training and Animal Care Diploma 00:20:00

Would you like to master the public speaking skills ? Would you like to build more confidence to talk to people to motivate? If one of these questions is what you ask to yourself then you should take this course and master the public speaking skills. Learn how to influence your audience with your abilities in public speaking. Description: With regards to making an accomplishment of any public talking exercise, there are a few reliable techniques that can be effectively received to guarantee all attempts continue easily by keeping in mind the end goal to gather the correct results or reactions from your audience. Public Speaking is a vital method for communication to showcase a person's immediate communication capacities and ways of talking to a target audience and engage with them easily. It may be difficult to warm up to other people and know how to speak in public but it will be simpler for you to change it by grabbing the chance that you will take in the how to impart effectively through this public speaking course. By investigating the numerous and regularly changed systems, the individual will have the capacity to make an educated appraisal as to which 'apparatus' would be most gainful to be utilised as a part of a particular open talking invasion. In the event that you are experiencing issues conveying and interface with your audience, or it's more likely that you are experiencing difficulties making your own particular discourse, then this course will unquestionably help you with that! This course will likewise help you in defeating your feelings of trepidation in broad daylight talking and set yourself up in making visual guides that are powerful in handing-off your message to your gathering of people. Who is the course for? Professionals who want to learn how to communicate effectively through public speaking and to be able to communicate their message to a large audience. Or anyone who have an interest in communication through public speaking. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Mastering Public Speaking course beneficial and helpful to professionals, especially to the following careers: Marketing and Promotions Specialists Marketing Managers Sales Managers Sales and Promotions Specialists Top Executives And Much More! Public Speaking Public Speaking Basics 01:00:00 Know Your Audience 00:30:00 Use The Right Words 00:30:00 Decide What You Want To Convey 00:30:00 Learn How to Communicate 00:30:00 What Happens If Your Don't Connect to Your Audience 00:30:00 Wrapping Up 00:15:00 Public Speaking Techniques Introducing Public Speaking 01:00:00 Public Speaking and The Speakers 03:00:00 Getting Started: The First Speech 01:00:00 Raise The Confidence 01:00:00 Overcome Your Fear 01:00:00 Select The Topic 01:00:00 Analyze The Audience 01:00:00 Organize The Speech 01:00:00 Outline The Speech 00:30:00 Prepare The Visual Aids Effectively 00:30:00 Deliver The Message Effectively 01:00:00 Short Questions with Answers 00:30:00 Mock Exam Mock Exam- Mastering Public Speaking 00:20:00 Final Exam Final Exam- Mastering Public Speaking 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Successful Business Networking Skills Course Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Successful Business Networking Skills Course Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Successful Business Networking Skills Course Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Successful Business Networking Skills Course Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Successful Business Networking Skills Course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Successful Business Networking Skills Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Successful Business Networking Skills Course course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Successful Business Networking Skills Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Successful Business Networking Skills Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Successful Business Networking Skills Course is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Successful Business Networking Skills Course Why Is Networking Powerful? 00:05:00 Networking Paradigm Shifts 00:03:00 You've Got To GIVE To GET 00:08:00 The Power Of 'Likeability' 00:09:00 Making The Connection 00:06:00 Great Places To Network 00:08:00 The Power Of Mentors 00:06:00 Assignment Assignment - Successful Business Networking Skills Course 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Effective Methods of Public Speaking and Presentation will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Effective Methods of Public Speaking and Presentation will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Effective Methods of Public Speaking and Presentation and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Effective Methods of Public Speaking and Presentation is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Effective Methods of Public Speaking and Presentation. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Effective Methods of Public Speaking and Presentation will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Introduction Welcome to the Course 00:03:00 How to Talk Effectively? 00:03:00 Understand the Key Elements of Course 00:04:00 Why Don't People Learn Presentation Skills OR Public Speaking Skills? 00:02:00 QUICK UNLEARNING Before Starting this "SKILL" Unlearn Excuses, Kill this Unlearning First 00:03:00 Unlearn Excuses, Stage Fear is like any other Fear 00:01:00 Unlearn Excuses, My English is not Good? 00:02:00 Unlearn Excuses, Going Blank!!! 00:01:00 Unlearn Excuses, Feeling Nervous 00:02:00 Unlearn Excuses, Inconsistency? 00:03:00 Unlearn Excuses, WHY I need to LEARN?? 00:03:00 Unlearn Excuses, Background 00:04:00 IS THIS HAPPENED WITH YOU???? Is this happened with you? 00:05:00 When was the Last Time You Invested Money for Self Development? 00:05:00 When was the last time you got an opportunity to talk in front of people? 00:05:00 Impressive Methods of Hooking Audience, even before your Speech or Presentation HOOKING, Pause and Pan Technique 00:03:00 HOOKING, Smile Technique 00:05:00 6 Highly Impressive Methods of Starting any Speech or Presentation!! How to Start any Speech or Presentation? 'I Remember' 00:03:00 How to Start any Speech or Presentation? 'Appreciate' 00:02:00 How to Start any Speech or Presentation? 'You Focus' 00:01:00 How to Start any Speech or Presentation? 'Imagine' 00:02:00 How to Start any Speech or Presentation? 'Common' 00:02:00 How to Start any Speech or Presentation? 'Numbers' 00:02:00 Body Language: 6 Methods for Impressive Body Language for Speech or Presentation Body Language Introduction 00:02:00 Which Body part included for Body Language 00:03:00 Body Language, 'EYES' 00:05:00 Body Language, 'LIPS' 00:02:00 Body Language, 'NECK' 00:03:00 Body Language, 'SHOULDERS' 00:02:00 Body Language, 'HANDS' 00:10:00 Body Language, 'LEGS' 00:06:00 Body Language Brief Summary 00:05:00 Vocal Variety: 3 Methods (VST) for POWERFUL Vocal Variety Vocal Variety Technique Unlearn 00:03:00 Vocal Variety VST Technique, 'VOLUME' 00:02:00 Vocal Variety VST Technique, 'SPEED' 00:05:00 Vocal Variety VST Technique, 'TONE' 00:05:00 Vocal Variety VST Technique, 'QUICK SUMMARY' 00:05:00 Effective Methods of Ending Any Speech or Presentation End of Presentation 00:06:00 Closing Message 00:02:00 Bonus No Skill is Natural 00:09:00 Speak Up To the Ears 00:01:00 Do Not Use I Hope 00:01:00 When was the Last Time You Got Opportunity to Talk Infront of People? 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

The Sales Negotiation Training Course is designed to equip learners with the skills to negotiate, influence and communicate effectively in a business setting. Through this course, learners will develop their emotional intelligence, master the art of persuasion, and learn techniques for creating win-win solutions. This course is ideal for sales professionals and business owners who wish to develop the practical skills and knowledge to secure trust and commitment from their clients and customers. Learning Objectives: Develop the skills to communicate effectively with your clients Discover a wide range of sales techniques and strategies for negotiating Understand the universal laws of success and how they can be applied in business Build your emotional intelligence with our practical training exercises Who is this Retail Assistant Training Course for? Sales Negotiation Training Course is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Prepare The Train Driver - Self Development For The Sales Consultant The Mind Of A Consultant 00:03:00 Mastering Sales Is Mastering Life Skills 00:03:00 The Continuous Journey 00:02:00 Universal Laws Of Success 00:01:00 The Three Pillars Of Success 00:04:00 Personal Honesty 00:01:00 Diligence 00:02:00 Deferred Gratification 00:04:00 Suppression Of Principle 00:03:00 Emotional Intelligence 00:02:00 Core Principles Of Emotional Intelligence 00:04:00 The Problem Is Internal 00:02:00 The Two Motivational Forces 00:05:00 Product Confidence 00:03:00 Sales Consultant Activities To Complete 00:01:00 Negotiation Station - How To Negotiate Successfully The Negotiation Station 00:02:00 Core Principles Of Negotiation 00:01:00 Focusing On Them 00:02:00 Everyone Has To Win 00:04:00 Matching Values 00:03:00 The Path Of Least Resistance 00:02:00 Shifting The Weight 00:06:00 The Persuasion Secret 00:01:00 How To Persuade Someone 00:01:00 The Electric Car 00:02:00 The Fashionable Trainers 00:02:00 Competency Levels 00:03:00 Assessing Competency Levels 00:04:00 Features Benefits And Values 00:02:00 The Christmas Tree Negotiation 00:04:00 B2B Value Propositions 00:03:00 Deepening The Value 00:02:00 Over Decorating The Tree 00:03:00 The Big 12 00:01:00 Authority 00:04:00 Social Proof 00:03:00 Group Identity 00:02:00 Deflecting Fault 00:02:00 Ask For Advice 00:02:00 Compliment Their Negotiations 00:02:00 Reciprocity 00:02:00 Scarcity 00:02:00 Off Set Values 00:02:00 Stepped Commitments 00:02:00 Fear And Hope 00:02:00 Ranked Priorities 00:07:00 Negotiating A Price 00:01:00 The Market Price 00:02:00 The Anchor Price 00:02:00 The Walk Away Price 00:02:00 The First Offer 00:03:00 The Counter Offer 00:04:00 Activities To Complete Negotiation Skills 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Learn how to face media and enhance public relation in order to bring the utmost result for your organizational or individual growth through our Media and Public Relations Diploma course. Its well-decorated contents guide you to kick-start your career in this role efficiently. The course is designed to instruct you how to become a diplomat in speaking, skilled in negotiation, and sound in writing and organizational skill in order to face media and build a strong relationship. Following that it also teaches you how to work with public relation tools, method, and strategies. Overall, finishing the course, you can be efficient in such a role. Who is this course for? Media and Public Relations Diploma is suitable for anyone who want to gain extensive knowledge, potential experience, and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Media and Public Relations Diploma is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Media Relations What is the Media? 00:15:00 What is Media Relations? 00:30:00 Media relations Vs. Public relations 00:30:00 Effective Ways of Media relation & Public Relation 01:00:00 Media and Public Relations Module One - Getting Started 01:00:00 Module Two - Networking for Success (I) 01:00:00 Module Three - Networking For Success (II) 01:00:00 Module Four - The Meet and Greet 01:00:00 Module Five - Dressing for Success 01:00:00 Module Six - Writing 01:00:00 Module Seven - Setting Goals 01:00:00 Module Eight - Media Relations 01:00:00 Module Nine - Issues and Crisis Communication Planning 00:30:00 Module Ten - Social Media (The PR Toolkit) 00:30:00 Module Eleven - Employee Communications 01:00:00 Module Twelve - Wrapping Up 01:00:00 Public Relations Public Relations 00:30:00 Building Your PR Plan 00:30:00 Structuring Messages 00:30:00 Establishing Media Guidelines 00:30:00 Managing the Media 00:30:00 The Press Release 00:30:00 PR and the Crisis 00:30:00 Social Media and Public Relations 00:15:00 Mock Exam Mock Exam- Media and Public Relations Diploma 00:20:00 Final Exam Final Exam- Media and Public Relations Diploma 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

The success and failure of an organization, company, or products depend on customers' satisfaction. Learn how to gratify your consumers providing the best support through our Customer Care Training course. The precise contents of the course enable you to learn a board range of skills, competencies, and knowledge that may assist to bring the utmost success for your career as well as organization growth. The course will clearly explain the responsibilities of your role. Following that, it guides you how to communicate with customers confidently, manage them, listen to their problems, and provide an ultimate solution to satisfy them. Moreover, it teaches you how to enhance your time management ability, greeting efficiency, caring activity profoundly. Overall, it teaches you all the relevant aspects of customer care so that you can kick-start your career in this role in a sound-bite. Who is this course for? Customer Care Training is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Customer Care Training is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Overview Customer Care Promo FREE 00:02:00 Introductory video 00:01:00 Lesson Two: Experiencing Customer Care Exploring Our Own Experiences of Being Customers 00:01:00 Exploring Our Own Experiences Part Two 00:05:00 Lesson Three: Meet and Greet Meet and Greet 00:03:00 Lesson Four: Equality and Diversity Equality and Diversity 00:07:00 Lesson Five: Telephone Skills Developing Your Telephone Skills 00:12:00 Lesson Six: Hints and Tips Hints and Tips for Best Practice 00:18:00 Lesson Seven: Complaints Dealing with Complaints 00:11:00 Lesson Eight: Conclusion Conclusion 00:02:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Stakeholder Management is the strategic process of analysing and managing relationships with groups or individuals who have a direct or indirect stake in an organisation's operations, outcomes, or decision-making. Its importance cannot be overstated, as these entities can significantly influence the success or failure of a company's strategies and projects. In this course, learners will discover how effectively managing stakeholders is crucial in steering projects towards their objectives while balancing differing interests and expectations.   The course situates learners at the vanguard of modern business practices, reflecting on the current emphasis on inclusive and transparent corporate governance. It aligns with the market trends of increased accountability and the rising significance of corporate social responsibility. By completing this course, participants will be equipped to address emerging opportunities and challenges, such as engaging with digital stakeholders and navigating complex global business environments.   Moreover, as organisations increasingly recognise the value of strong stakeholder relationships, this course offers the tools and insights necessary for professionals to contribute meaningfully to their organisation's stakeholder management strategies, preparing them for a world where stakeholder considerations are integral to operational and strategic success.   Learning Outcomes Understand the fundamentals of stakeholder management. Describe various stakeholder theories and their applications. Develop skills in identifying and mapping stakeholders. Learn to cultivate robust relationships with business stakeholders. Master the techniques of stakeholder engagement. Communicate effectively with stakeholders for successful engagement. Implement monitoring and evaluation strategies for engagement. Navigate and resolve conflicts among stakeholders. Apply stakeholder management practices in real-world scenarios.   Who is this course for: Professionals seeking to enhance their stakeholder management skills. Project managers aiming to improve project outcomes. Business leaders looking to foster stronger business ties. Entrepreneurs who wish to build a stakeholder-centric business. Any individual interested in understanding the dynamics of stakeholder relationships.   Why Choose This Course Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success.   Career Path Stakeholder Engagement Manager: £40,000 - £60,000 Corporate Relations Specialist: £30,000 - £50,000 Project Manager with Stakeholder Management Focus: £35,000 - £70,000 Business Development Manager with Stakeholder Relations: £38,000 - £65,000 Community Relations Manager: £32,000 - £52,000   Prerequisites This Stakeholder Management course is expertly crafted to be accessible on various devices, including PCs, Macs, tablets, and smartphones. Participants can engage with the course content from any location, provided there is a sufficient internet connection.   Certification  Upon completion of the course material in Stakeholder Management, learners can undertake an evaluative written assignment. Once this is successfully passed, an electronic certificate is obtainable for a nominal fee of 4.99 GBP. Should a printed certificate be desired, it can be procured for an additional cost of 8GBP. Course Curriculum Module 01: Introducing Stakeholder Management Introducing Stakeholder Management 00:16:00 Module 02: Stakeholder Theories Stakeholder Theories 00:18:00 Module 03: Stakeholder Mapping Stakeholder Mapping 00:17:00 Module 04: Building Strong Business Relationships With Stakeholders Building Strong Business Relationships With Stakeholders 00:16:00 Module 05: Stakeholder Engagement Stakeholder Engagement 00:18:00 Module 06: Stakeholder Engagement Through Effective Communication Stakeholder Engagement Through Effective Communication 00:27:00 Module 07: Monitoring and Evaluating the Engagement Monitoring and Evaluating the Engagement 00:16:00 Module 08: Managing Stakeholder Conflict Managing Stakeholder Conflict 00:19:00 Assignment Assignment - Stakeholder Management 00:00:00

Embark on a transformative learning journey with our course, 'Microsoft Teams - Master Microsoft Teams.' Unleash the full potential of Microsoft Teams as you delve into an immersive curriculum that goes beyond the basics. From mastering the essentials of Teams' interface to advanced tips and tricks, this course is your key to becoming a Teams maestro. Dive into the world of team and member management, collaborative document editing with Word, Excel, and PowerPoint, and efficient communication through voice and video calls. Whether you're new to Teams or seeking to elevate your proficiency, this course offers a holistic understanding of Teams' functionalities, empowering you to navigate its intricacies effortlessly. Learning Outcomes Gain comprehensive knowledge of Microsoft Teams, from installation to advanced settings. Master team and member management, ensuring seamless collaboration. Explore the intricacies of managing channels and optimizing communication through chat. Harness the power of collaborative document editing with Word, Excel, and PowerPoint. Implement advanced tips and tricks, from shortcuts and customizations to private channels and channel notifications. Why choose this Microsoft Teams - Master Microsoft Teams course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Microsoft Teams - Master Microsoft Teams course for? Business professionals aiming to enhance collaboration within their teams. Remote workers looking to optimize their use of Microsoft Teams for effective communication. Project managers seeking to streamline team management and communication. Small business owners exploring efficient and cost-effective collaboration tools. Students and educators interested in utilizing Teams for virtual classrooms and group projects. Career path Collaboration Specialist: £30,000 - £50,000 Project Manager (Remote Teams): £35,000 - £55,000 IT Support Analyst: £25,000 - £45,000 Business Communication Manager: £40,000 - £60,000 Education Technology Specialist: £35,000 - £55,000 Digital Workspace Consultant: £45,000 - £70,000 Prerequisites This Microsoft Teams - Master Microsoft Teams does not require you to have any prior qualifications or experience. You can just enrol and start learning. This Microsoft Teams - Master Microsoft Teams was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Microsoft Teams - Introduction PROMO Video 00:01:00 Introduction on Microsoft Teams 00:02:00 Free and Paid versions 00:02:00 Accessing Teams - Web or Desktop 00:02:00 Installing Desktop 00:02:00 Mastering Microsoft Teams Managing Teams and Members 00:05:00 Inviting Members 00:05:00 Managing Channels 00:07:00 Chat 00:04:00 Collaboration with Word, Excel, PowerPoint 00:10:00 Voice & Video Calls 00:05:00 Meetings - Available on the Paid version of Microsoft Teams 00:03:00 Adding More Apps 00:08:00 Activity 00:02:00 Search Bar 00:03:00 Settings 00:05:00 Multiple Organizations 00:02:00 Microsoft Teams Mobile 00:05:00 Top Microsoft Teams Tips TIP#1 - Forwarding Email 00:03:00 TIP#2 - Saving Items 00:01:00 TIP #3 - Naming Group Chats 00:01:00 TIP #4 - Connectors 00:03:00 TIP #5 - Live Captions in Meetings 00:02:00 TIP #6 - Top Shortcuts 00:03:00 TIP #7 - Customize the Environment 00:03:00 TIP #8 - Channel Notifications 00:02:00 TIP #9 - Private Channels 00:02:00 TIP #10 - Pin Channels 00:01:00 TIP #11 - Post Announcements 00:02:00

Getting into any business obliges you to do one thing - selling something. It's not just about organisations, however; even if you are recently working as an employee, you are offering your ability and your skills. The best benefits come in when you can correctly sell things. If you are great at selling, then you will go far in life. This course layouts to you a straightforward procedure, nothing confounded to learn. No compelling sales language. Simply the fundamentals taught well. That is what matters to it. It will enable you to finalise negotiations more rapidly and viable. Spot early if you are on to a deal and close speedier. Regardless of whether it's a little sale or a bigger sale the standards apply to getting a favourable deal. Who is the course for? Entrepreneurs. Business leaders. Sales People. Individuals whose skills and performances require them to be marketing and selling. Sales manager. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Salesmanship Course is a useful qualification to possess, and would be beneficial for the following professionals: Salesmen. Sales manager. Head of marketing and external relationship. Business development sales manager. Marketing advisor. Sales Representative. Retail salesperson. Salesmanship Course Introduction 00:15:00 The 7 Basic Requirements to Sell Anything to Anyone 01:00:00 The First Requirement -Sell Yourself, Use a Great Story 01:00:00 The Second Requirement -Creating the Undeniable Need 01:00:00 The Third Requirement - Stamping Your Authority 01:00:00 The Fourth Requirement -Creating the Sense of Urgency 01:00:00 The Fifth Requirement -Making Them Accountable with Free Gifts 00:30:00 The Sixth Requirement -Make a Commitment 00:30:00 The Seventh Requirement -Keep the Interest Factor Alive 01:00:00 What You Can Sell and What You Cannot - Some Taboos 00:30:00 Quest to Become Perfect in the Art of Salesmanship 01:00:00 Conclusion 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00