4826 Communication Skills courses in Cardiff delivered Online

A senior administrator or PA is often the first voice that a customer or VIP will hear when contacting a business. This course will ensure that your telephone manner and procedures are first-class and ready for all eventualities. You'll learn how to handle external distractions and speak clearly, as well as handling nuisance calls or abusive callers efficiently. It even covers the best methods for leaving voicemail messages or following them up. By various education styles, you'll find your phone usage will benefit significantly from these lessons. Learning Outcomes Fully understand the rules of telephone etiquette for business Know how to handle rude or abusive callers Manage voicemails and forward them to the concerned person Learn about telephone language Provide excellent customer service over the phone Present a polite and dependable first contact for your company Maintain high communication standard under stress or in busy moments Act immediately on receiving important or sensitive information Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this Course for?  Everybody should know how to handle a call, whether they are on the calling end or the receiving. If it's a business call we're talking about, then the etiquettes must be strictly maintained. That's why this course is mandatory for every professional of any given organisation. Although, it doesn't hurt to know telephone etiquette, even if you are not making business calls, which means that everyone can benefit greatly from this course. Career Path The course is suitable for those in the roles of; Executive Personal Assistant Secretary Administrator Receptionist Personal/ Business Assistant Associate/ Executive/ Manager of any department of an organisation Requirements This Telephone Etiquette Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Course Content Module 01: Let's Get Started! Getting Started 00:05:00 Module 02: Proper Telephone Etiquettes Using Proper Phone Language 00:15:00 Module 03: Keys to Handle Voicemail Messages & Caller Moods Handling Rude and Angry Callers 00:10:00 Module 04: Employee Training Methods Methods of Training Employees 00:05:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Give a compliment to your career and take it to the next level. This Guide Dog Trainer bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Guide Dog Trainer bundle will help you stay ahead of the pack. Throughout the Guide Dog Trainer programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Guide Dog Trainer Bundle Consists of the following Premium courses: Course 01: Dog Training Complete Diploma Course 02: Canine Communication Course 03: Training for Puppies Course 04: Dog Leash Training Course 05: Dog Training - Stop Dog Barking Course 06: Wildlife Rescue and Rehabilitation Course Course 07: Dog Raw Diet Training - Level 2 Course 08: Dog Training - Natural Remedies for Health & Dog Training Course 09: Animal Science Course 10: Veterinary Nursing and Medical Emergencies Course 11: Veterinary Physiology & Psychotherapy Course 12: Pet First Aid Course 13: Infection Prevention Training Course 14: Personal Hygiene Enrol now in Guide Dog Trainer to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Guide Dog Trainer expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Course Curriculum : Course 01: Dog Training Complete Diploma Module 1: Introduction Module 2: Feeding Time - Aggression and Stealing Food Module 3: The Right Way to Greet a puppy Module 4: Separation Anxiety Module 5: What They're Really Saying! Module 6: The Answers To 10 Popular Questions You Are Likely To Be Asked Module 7: The Answers To 10 Common Puppy Training Questions That You'll Likely To Be Asked Module 8: Consultations With Clients **Bonus Video** A Demonstration Of A Real-Life Puppy Training Consultation Certificates after the completion of Guide dog trainer: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Guide Dog Trainer bundle. Requirements This Guide Dog Trainer course has been designed to be fully compatible with tablets and smartphones. Career path Having this Guide dog trainer expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

THIS LIVE PRESENTATION is suitable for parents and carers of individuals affected by neurodiversity aswell as practitioners providing services for people with autism and associated conditions and gives you a comprehensive opportunity to learn about Autism and associated conditions like you will have never experienced before. Providing you the knowledge and from a unique perspective, this course will assist you to support neurodiverse loved ones, individuals and families. This live presentation includes ADHD, PDA and neurodiversity and the Sensory world uniquely brought to you by autistic trainers. Learn more about sensory dysfunction, autism and anxiety and Masking!. Join us to learn more about Autism, and how to communicate more effectively with individuals on the autistic spectrum! This presentation also covers ‘Challenging Behaviour’ and how to implement Positive Behaviour Support Plans and EXPLAINS why communication, sensory, rigid thinking and social interaction differences lead to CHALLENGING BEHAVIOUR and offers advice and strategies about how to support individuals with differences. Training sessions include question and answer time to offer practitioners and families to gain solutions to relevant challenges/experiences. Autizma are committed to improving lives and enhancing service provision and we look forward to meeting with you soon! Please don’t worry if you can’t attend registration gives you access to the Live Recording, a Certificate and post training resources.

This live virtual presentation gives you a comprehensive opportunity to learn about Autism and associated conditions like you will have never experienced before. Providing you the knowledge from a unique perspective, this course will assist you to support neurodiverse loved ones, and individuals.

Description: Writing is the primary mean of communication for most of the individuals, but many people face issues with it. The most important method of communication for people who are related to business fields is through messages. Most of the messages that are transferred are related to a kind of action that must be taken, or some important business decisions must be made. Nowadays, business uses different methods of communication like emails, memos, video conferences, letters, etc. In this course, you will learn about the different way of business writing as you will be focused on the spellings, grammar and punctuations. You will likewise learn about the standard business documents such as proposals, reports and business agendas. You will also learn about the different words that you will work with as well as business-related terms, how to construct sentences as constructing sentences plays the main role in any writing, the format and the basic structure for writing agendas. The most critical writing of a business is report writing as it helps the supervisors to identify the organisations quality of work. In this lessons, you will learn how to write a report accurately and also cover different types of writing. You will also learn about the common writing error that the writers make and how can you correct them. Lastly, many other topics will be covered in details related to business writing in this course. Who is the course for? Individuals who need help in writing emails, making presentations, and putting their thoughts into words. Individuals who have jobs where writing is important. Marketing professionals. Entrepreneurs. Sales professional. People who are working in HR department. Individuals who are new to the business world or have many years of business experience at any level and would like to enhance their business writing skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diploma in Business Writing is a useful qualification to possess, and would be beneficial for the following professionals: Economist writers. Economist journalist. E-book writers. Business writing specialist. Freelancer corporate business writer. Data analyst. Marketing communication specialist. Business content writer. Business plan writers. Business consultant. Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Diploma in Business Writing 00:20:00 Final Exam Final Exam- Diploma in Business Writing 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Gain comprehensive project management skills with our CPD-certified Project Management for Project Manager course. Master team leadership, communication, stakeholder management, and essential project management principles.

A Business Continuity Plan (BCP) is a key organizational tool for ensuring operational continuity during emergencies, encompassing strategies for risk management and timely response. Several courses are available to equip individuals with the necessary skills for effective business continuity management. This course provides a comprehensive exploration of Business Continuity Planning (BCP), emphasizing its critical role in ensuring organizational resilience and preparedness for potential disruptions. Participants will gain valuable insights into the importance of BCP and its impact on organizational stability. The course covers key aspects, including risk assessment, recovery strategies, and communication protocols, enabling participants to develop a robust and effective business continuity plan. After the successful completion of this course, you will be able to: Understand the vital role of BCP in ensuring organizational resilience. Identify crucial elements such as risk assessment, recovery strategies, and communication protocols. Gain insights into the entire BCP process, from risk identification to plan development and testing. Recognize the concept of organizational vulnerability and its significance in assessing potential disruptions. Identify various factors exposing organizations to risks and threats. Analyze and assess business continuity vulnerabilities specific to the organization's operations and industry. Identify the most common risks faced by organizations and understand their potential consequences. Understand the broad impacts of vulnerabilities on business operations, reputation, and financial stability. Learn the importance of conducting a business impact analysis to prioritize critical functions during disruptions. Develop effective strategies for responding to risk vulnerabilities through proactive planning and preparation. Business Continuity Planning equips participants with the knowledge and skills to navigate the complexities of ensuring organizational resilience. From identifying vulnerabilities to developing robust plans, this course empowers individuals to play a key role in maintaining operational continuity, safeguarding reputation, and securing financial stability in the face of disruptions. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Business Continuity Planning Self-paced pre-recorded learning content on this topic. Business Continuity Planning Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Business Continuity Manager Disaster Recovery Specialist Crisis Management Coordinator Risk Assessment Analyst Emergency Response Planner Resilience Strategist Continuity Planning Consultant Crisis Communication Specialist Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

The Art Of Spiritual Combat is something that is within humanity since the day we started thinking. It’s inside us, outside us, part of society and in every human activity. It’s the choice between making decisions that are progressive or regressive – get us forwards or backwards. The polarities of positive and negative, light and dark, love and hate, good and evil – this is all part of the spiritual combat within us as human beings and the universe we live in. This audio training is about winning the internal conflict of awareness in preparation for winning the external conflict of social change.

Get ready for an exceptional online learning experience with the Animal Care, Animal Science & Veterinary Nursing bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. This Animal Care, Animal Science & Veterinary Nursing is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Animal Care package has something for everyone. As part of the Animal Care, Animal Science & Veterinary Nursing package, you will receive complimentary PDF certificates for all courses in Animal Care bundle at no extra cost. Equip yourself with the Animal Care bundle to confidently navigate your career path or personal development journey. Enrol our Animal Care bundletoday and start your career growth! This Animal Care Bundle Comprises the Following CPD Accredited Courses: Animal Care Animal Science Pet Sitting and Dog Walking Dog Training Diploma Veterinary Nursing Level 3 Setting Up Your Dog Grooming Business Horse Care - Equine Psychology Dog Nutrition Dog Training - Feed Your Dog A Raw Diet Dog Health Care Dog Cleaning Dog First Aid Dog Parasite Care Dog Leash Training Canine Communication Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: By completing the Animal Care, Animal Science & Veterinary Nursing course, you will: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Animal Care Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Animal Care Bundle. Build a strong knowledge base in your chosen course via the Animal Care Bundle. Benefit from the flexibility and convenience of online learning. With the Animal Care package, validate your learning with a CPD certificate. Each course in Animal Care, Animal Science & Veterinary Nursing bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Animal Care, Animal Science & Veterinary Nursing, a rich anthology of 15 diverse courses. Each course in the Animal Care bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisAnimal Care, Animal Science & Veterinary Nursing bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Animal Care, Animal Science & Veterinary Nursing bundle offers you the flexibility and convenience to learn at your own pace. Make the Animal Care package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Animal Care, Animal Science & Veterinary Nursing bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol this Animal Care, Animal Science & Veterinary Nursing course. Career path Unleash your potential with the Animal Care, Animal Science & Veterinary Nursingbundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Animal Care bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included 441363

Get ready for an exceptional online learning experience with the Dog Grooming, Dog Behaviour, Dog First Aid, Dog Training & Carebundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. This Dog Grooming, Dog Behaviour, Dog First Aid, Dog Training & Care is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Dog Grooming package has something for everyone. As part of the Dog Grooming, Dog Behaviour, Dog First Aid, Dog Training & Care package, you will receive complimentary PDF certificates for all courses in Dog Grooming bundle at no extra cost. Equip yourself with the Dog Grooming bundle to confidently navigate your career path or personal development journey. Enrol our Dog Grooming bundletoday and start your career growth! This Dog Grooming Bundle Comprises the Following CPD Accredited Courses: Dog Behaviour and Training Basics of Dog Grooming Dog Training: Dog Agility Dog First Aid Animal Care Animal Science Pet Sitting and Dog Walking Dog Leash Training Dog Training - Stop Dog Attacks Dog Health Care Dog Parasite Care Dog Cleaning Dog Training - Feed Your Dog A Raw Diet Introduction to Dog Breeds and Basic Anatomy Canine Communication Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: By completing the Dog Grooming, Dog Behaviour, Dog First Aid, Dog Training & Care course, you will: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Dog Grooming Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Dog Grooming Bundle. Build a strong knowledge base in your chosen course via the Dog Grooming Bundle. Benefit from the flexibility and convenience of online learning. With the Dog Grooming package, validate your learning with a CPD certificate. Each course in Dog Grooming, Dog Behaviour, Dog First Aid, Dog Training & Care bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Dog Grooming, Dog Behaviour, Dog First Aid, Dog Training & Care, a rich anthology of 15 diverse courses. Each course in the Dog Grooming bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisDog Grooming, Dog Behaviour, Dog First Aid, Dog Training & Care bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Dog Grooming, Dog Behaviour, Dog First Aid, Dog Training & Care bundle offers you the flexibility and convenience to learn at your own pace. Make the Dog Grooming package your trusted companion in your lifelong learning journey. CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Dog Grooming, Dog Behaviour, Dog First Aid, Dog Training & Care bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Requirements Without any formal requirements, you can delightfully enrol this Dog Grooming, Dog Behaviour, Dog First Aid, Dog Training & Care course. Career path Unleash your potential with the Dog Grooming, Dog Behaviour, Dog First Aid, Dog Training & Care bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Dog Grooming bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.