ð Unlock Your Potential with the Level 3 Diploma in Health and Social Care - CPD Certified! ð Are you ready to embark on a rewarding journey towards a fulfilling career in the field of health and social care? Look no further! Our comprehensive Level 3 Diploma in Health and Social Care offers the perfect stepping stone to equip you with the essential knowledge and skills needed to thrive in this dynamic sector. ð¼ ð Why Choose Our Course? CPD Certified: Rest assured, your certification holds immense value and credibility in the industry. Our course is certified by the Continuing Professional Development (CPD), ensuring that your qualifications are recognized and respected globally. Comprehensive Curriculum: Dive deep into a wide range of topics covering health and social care practices, ethics, legislation, communication skills, and much more. Our carefully curated curriculum is designed to provide you with a solid foundation to excel in your career. Flexible Learning: Life can be busy, but that shouldn't stop you from pursuing your dreams. Our course offers flexible learning options, allowing you to study at your own pace and convenience, whether you're a full-time professional or a busy parent. Expert Guidance: Learn from industry experts who bring years of practical experience to the table. Gain insights, tips, and advice that will not only help you ace your exams but also excel in your future career endeavors. Practical Experience: Put your knowledge into practice through real-world scenarios, case studies, and practical exercises. Develop critical thinking and problem-solving skills essential for success in the field. Career Advancement: Open doors to exciting career opportunities in various healthcare settings, including hospitals, nursing homes, community centers, and more. Stand out from the crowd with a recognized qualification that showcases your dedication and expertise. Personal Growth: Transform not just your career but also yourself. Gain confidence, empathy, and compassion as you learn to make a positive impact on the lives of individuals in need of care and support. ð¡ Who is This For? Our Level 3 Diploma in Health and Social Care is ideal for: Aspiring healthcare professionals looking to kickstart their career journey. Current healthcare workers seeking to upskill and advance in their roles. Individuals passionate about making a difference in the lives of others. Anyone looking for a rewarding career path with opportunities for personal and professional growth. ð± Career Path Upon successful completion of our course, you'll be well-equipped to pursue a variety of roles in the health and social care sector, including but not limited to: Care Assistant Support Worker Healthcare Assistant Residential Support Worker Community Support Worker Mental Health Support Worker With further specialization and experience, you can progress to managerial positions, leadership roles, or even explore opportunities in specialized areas such as mental health care, elderly care, disability support, and more. Don't miss out on this incredible opportunity to make a difference while carving out a fulfilling career path for yourself. Enroll in our Level 3 Diploma in Health and Social Care today and take the first step towards a brighter future! ð FAQ (Frequently Asked Questions) - Level 3 Diploma in Health and Social Care - CPD Certified Q1. What is the Level 3 Diploma in Health and Social Care? The Level 3 Diploma in Health and Social Care is a qualification designed to provide learners with the knowledge and skills needed to work effectively in the health and social care sector. It covers a wide range of topics, including understanding health and social care settings, communication, equality and diversity, and safeguarding individuals. Q2. Is the Level 3 Diploma CPD Certified? Yes, the Level 3 Diploma in Health and Social Care is CPD (Continuing Professional Development) Certified. This means that it has been independently assessed and meets the rigorous standards set by the CPD Certification Service. By completing this course, learners can earn CPD points to demonstrate their ongoing commitment to professional development. Q3. Who is the Level 3 Diploma suitable for? The Level 3 Diploma in Health and Social Care is suitable for individuals who are either currently working or aspiring to work in roles within the health and social care sector. This includes healthcare assistants, support workers, care assistants, and those in similar roles. It is also suitable for individuals who may be looking to progress their career within the sector. Q4. How is the Level 3 Diploma assessed? The Level 3 Diploma in Health and Social Care is assessed through a combination of written assignments, practical assessments, and observations in the workplace. Learners will need to demonstrate their understanding of key concepts and principles, as well as their ability to apply them in real-world situations. Assessment methods may vary depending on the specific modules and units within the course. Q5. What are the benefits of completing the Level 3 Diploma? Completing the Level 3 Diploma in Health and Social Care offers numerous benefits, including enhanced knowledge and skills relevant to the sector, improved career prospects and opportunities for progression, and the ability to make a positive difference in the lives of individuals receiving care. Additionally, being CPD Certified adds credibility and recognition to the qualification, further validating the learner's expertise and commitment to professional development. Course Curriculum Module 01 The principles and values of health and social care The principles and values of health and social care 00:00 Module 02 Communication skills Communication skills 00:00 Module 03 Health and social care policies and legislation Health and social care policies and legislation 00:00 Module 04 Health and social care delivery Health and social care delivery 00:00 Module 05 Professional practice in health and social care Professional practice in health and social care 00:00 Module 06 Substance Use Disorders (SUD).docx Substance Use Disorders (SUD).docx 00:00 Module 07 Caring for Mental Health Caring for Mental Health 00:00 Module 08 Methods of Mental Health Treatment Methods of Mental Health Treatment 00:00 Module 09 Depression and Bipolar Disorders.docx Depression and Bipolar Disorders.docx 00:00 Module 10 Anxiety Disorders.docx Anxiety Disorders.docx 00:00
Minute Taking - CPD Certified Course With Complete Career Guide Mastering the art of minute taking is a crucial skill in today's business world, and this CPD certified course is designed to make you proficient in no time. Whether you're looking to enhance your career or simply sharpen your note-taking abilities, this course offers a solid foundation in the essential techniques and methods for effective minute-taking. From structuring minutes with clarity to understanding the nuances of different types of meetings, you'll gain the tools to accurately document discussions, actions, and decisions in a professional manner. With our online course, you will learn the step-by-step process of minute-taking, ensuring that no key detail goes unnoticed. The course covers everything from preparing for meetings to writing clear and concise minutes. This is an invaluable skill in a variety of industries, including business, education, and government sectors. With an emphasis on efficiency and clarity, this course will help you produce minutes that are both accurate and easy to follow. Whether you're looking to improve your career prospects or simply improve your organisational skills, this course will provide the knowledge you need ________________________________________________________________________ Key Features: CPD Certified Minute Taking - CPD Certified Course With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Introduction to Minute Writing Module 02: Preparation for Minute Taking Module 03: The Meeting Structure Module 04: Minute Meeting, Decision and Action Module 05: Roles and Responsibility of Minute Taker Module 06: Tips for Minute Taking Module 07: Technology in Minute Taking Module 08: Building Confidence ________________________________________________________________________ Complete Career Guide for Minute Taking - CPD Certified Course(A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Minute Taking. In addition to mastering the essentials of Minute Taking, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Minute Taking. Your dream career starts here! List of career guide courses included in Minute Taking - CPD Certified Course With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Gain a thorough understanding of minute writing principles and techniques. Develop effective preparation strategies for successful minute taking. Master the structure of meetings and its correlation with minute creation. Acquire proficiency in documenting decisions and actions during meetings. Understand the roles and responsibilities of a competent minute taker. Enhance skills with technology and build confidence in minute-taking. ________________________________________________________________________ Accreditation All of our courses, including the Minute Taking - CPD Certified Course With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Minute Taking - CPD Certified Course With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Professionals aspiring to excel in minute-taking responsibilities. Individuals seeking to enhance organizational meeting efficiency. Administrative staff looking to contribute effectively in meetings. Students or graduates aiming to develop essential office skills. Career path Administrative Assistant - £18K to 25K/year. Executive Secretary - £25K to 35K/year. Meeting Coordinator - £20K to 30K/year. Office Manager - £25K to 40K/year. Corporate Secretary - £30K to 45K/year. Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included
Overview Earn respect and admiration of any dynamic organisation by mastering the skills of quality Administration and making the role your own. This comprehensive course is packed full of office and business Administration guidance that will enable you to run a business successfully. The Office Administration Certificate course has been compiled and constructed with the help of industry professionals and provides expert tuition on office and business principles. You will be taught not only how to handle departmental communications and financial responsibility, but also how to supervise Human Resources and provide inspirational leadership. Make yourself a candidate for excellence with us. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Office Administration Certificate. It is available to all students, of all academic backgrounds. Requirements Our Office Administration Certificate is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 12 lectures • 07:08:00 total length •Module 1: Introduction to Office Administration: 00:17:00 •Module 2: Skills of an Effective Administrator: 00:18:00 •Module 3: Business Writing Skills: 00:39:00 •Module 4: Communication Skills: 00:27:00 •Module 5: Managing Meetings and Giving Feedback: 01:29:00 •Module 6: Organisational Skills: 01:18:00 •Module 7: Telephone Etiquette: 01:09:00 •Module 8: Negotiation Techniques: 00:18:00 •Module 9: Conflict Management: 00:16:00 •Module 10: Stress Management: 00:18:00 •Module 11: Time Management: 00:39:00 •Assignment - Office Administration Certificate: 3 days
Join our Coaching & Mentoring Masterclass to refine your skills in guiding and empowering others. Learn proven techniques to inspire growth and drive success in both personal and professional realms. Enroll now and become a master coach and mentor!
40-in-1 Premium Bundle | 1 Free CPD PDF + Transcript | Lifetime Access
The Construction Site Safety Supervisor Diploma with Complete Career Guide Course offers a thorough exploration of essential safety principles tailored for construction environments. This course covers vital topics such as fire safety, health and safety legislation, risk management, and workplace first aid, ensuring learners are well-versed in the responsibilities of overseeing safety on site. Each module delves into key areas like evacuation planning, incident management, and risk assessment, equipping candidates with the knowledge to confidently support a secure working environment. Designed for those aiming to build a strong foundation in construction site safety, this course provides detailed insights into relevant laws and regulations alongside practical guidance on health hazards and emergency response procedures. The structured format, combined with targeted assessments, allows learners to consolidate their understanding while preparing for supervisory roles in construction safety management. Whether starting out or enhancing existing knowledge, this course offers a clear path to developing expertise in maintaining a safe workplace atmosphere. ________________________________________________________________________ Key Features: CPD QS Certified Construction Site Safety Supervisor Diploma With Complete Career Guide 12 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Fire Safety Training Module 01: Fire Safety Basics Assessment Module 01 Module 02: Fire Safety Legislation and Risk Assessments Assessment Module 02 Module 03: Fire Safety Measures Assessment Module 03 Module 04: Evacuation Strategies and PEEPs Assessment Module 04 RIDDOR Training Module 1: Health and Safety at Work and the Laws Module 2: Managing for Health and Safety Module 3: Risk Assessment and Common Risks Module 4: RIDDOR Diploma in Workplace First Aid & Safety Module 01: Introduction to Workplace First Aid Module 02: Legal Framework for Workplace First Aid Module 03: Incident Management at Work Module 04: Health and Safety at Work and the Laws Module 05: Managing for Health and Safety Module 06: Risk Assessment and Common Risks Module 07: Workplace Health, Safety and Welfare Module 08: Accidents and Ill Health at Work Module 09: Electrical, Fire and Gas Safety Module 10: Safety in Different Work Settings Module 11: Work Equipment Hazards and Risk Control Module 12: Other Health and Safety Hazards at Work Module 13: Primary Survey Module 14: Secondary Survey Module 15: Basic First-Aid Techniques Module 16: Dealing with Minor Injuries at Workplace Module 17: Secondary Illness: Loss of Responsiveness and CPR Module 18: Secondary Illness: Breathing Problems Module 19: Secondary Illnesses and Injuries Module 20: Call for an Emergency ________________________________________________________________________ Complete Career Guide for Construction Site Safety Supervisor Diploma (A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the Supervisor. In addition to mastering the essentials of Supervisor, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in Supervisor. Your dream career starts here! List of career guide courses included in Construction Site Safety Supervisor Diploma With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Understand fire safety legislation and risk assessment procedures. Implement effective evacuation strategies and personal emergency evacuation plans (PEEPs). Demonstrate proficiency in workplace first aid and incident management. Identify common workplace hazards and apply risk assessment techniques. Ensure compliance with health, safety, and welfare regulations in diverse work settings. Execute primary and secondary surveys, along with basic first aid techniques, confidently. ________________________________________________________________________ Accreditation All of our courses, including the Construction Site Safety Supervisor Diploma With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Construction Site Safety Supervisor Diploma With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals seeking to advance their career in construction site safety. Professionals aiming to enhance their knowledge of health and safety regulations. Students interested in pursuing roles as safety supervisors or advisors. Workers looking to improve their workplace first aid skills and incident management capabilities. Career path Health and Safety Officer - £25K to 40K/year. Construction Site Supervisor - £30K to 45K/year. Risk Assessment Manager - £35K to 50K/year. Fire Safety Consultant - £40K to 60K/year. Workplace First Aid Trainer - £25K to 35K/year. Certificates 12 CPD Accredited e-Certificates Digital certificate - Included 12 CPD Accredited Hard Copy Certificates Hard copy certificate - Included
Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in Six Sigma Training: Achieving Process Excellence and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one Six Sigma Training: Achieving Process Excellence bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Six Sigma Training: Achieving Process Excellence course that will enhance your skills and prepare you for the competitive job market. Also, our Six Sigma Training: Achieving Process Excellence experts are available for answering your queries and help you along your learning journey. Advanced audio-visuals learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Six Sigma Training: Achieving Process Excellence, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Six Sigma Training: Achieving Process Excellence Bundle Consists of the following Premium courses: Course 01: Diploma in Lean Process and Six Sigma Course 02: Lean Six Sigma Toolkit Course 03: Process Improvement: Reduce Waste Course 04: SAP Controlling (CO) - Product Costing S4HANA Course 05: Quality Assurance Course 06: Operations Management Course 07: Performance Management Course 08: Equality and Diversity Course 09: Business Analysis Level 3 Course 10: Compliance & Business Risk Management Course 11: Commercial Law 2021 Course 12: Leadership & Management Diploma Course 13: Workplace Confidentiality Course 14: Time Management Benefits you'll get choosing Apex Learning for this Six Sigma Training: Achieving Process Excellence: Pay once and get lifetime access to 14 CPD courses Certificates, student ID for the title course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) Curriculum of Six Sigma Training: Achieving Process Excellence Bundle Course 01: Diploma in Lean Process and Six Sigma Understanding Lean The Lean Culture The Five Principles of Lean Value and Waste Value Stream Mapping (VSM) The Principles of Flow and Pull Overview of Six Sigma The Define Phase The Measure Phase The Analyse Phase The Improve Phase The Control Phase Course 02: Lean Toolkit Introduction Cause and Effect Tools Working with Ideas Tools Process Mapping Tools Voice of the Customer Tools Close Out Course 03: Process Improvement: Reduce Waste Introduction Fundamentals of Waste The 8 Wastes VA vs. NVA Process Mapping Tools Case Study Close Out Course 04: SAP Controlling (CO) - Product Costing S4HANA Introduction Material Master Data and Pricing Controls BoM, Activities and Routing Overheads in Costing Costing Sheet Costing Variant Routing and Work Centres Cost Component Structure Execution of Standard Cost Estimation Course 05: Quality Assurance Introduction (Various Types of Testing) Functional Testing Rally Tool (Part - I) Rally Tool (Part - II) Documentation Waterfall Methodology Agile Methodology Introduction QA Revision Introduction to QTP Introduction to LoadRunner Course 06: Operations Management Introduction to Operations Management Project Management Business Development and Succession Planning Process Management Supply Chain Management Planning & Forecasting Operations Procurement & Purchasing Management Manufacturing & Delivery Operations Quality Management Managing Risk and Recovery Performance Management Talent Management Communication Skills Negotiation Techniques Conflict Management Stress Management Time Management Business Environment Business Writing Skills Course 07: Performance Management Introduction Performance Key Performance Indicators Reporting Rewarding Conclusion Course 08: Equality and Diversity Introduction to Equality, Diversity and Discrimination Equality and Diversity Legislation Integrating Equality and Diversity into Policy Human Rights Promoting Diversity and Social Inclusion Equality Analysis Links between Values, Attitudes and Beliefs Basics of Discrimination Stereotypes, Prejudice, Discrimination and Bias Institutional Discrimination Unconscious Bias Affirmative Action Monitoring Equality and Diversity Course 09: Business Analysis Level 3 Course 10: Compliance & Business Risk Management Course 11: Commercial Law 2021 Course 12: Personal Leadership and Influencing Skills Course 13: Workplace Confidentiality Course 14: Time Management CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Six Sigma Training: Achieving Process Excellence bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Six Sigma Training: Achieving Process Excellence is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
Explore the intricate world of Forensic Anthropology in our comprehensive course, covering human osteology, trauma analysis, forensic archaeology, and more. Delve into case studies, gain hands-on experience, and master the integration of forensic anthropology with broader forensic science methodologies. Elevate your expertise, navigate expert testimony, and become a vital contributor to solving real-world mysteries. Uncover the secrets of skeletal identification and the ethical considerations in human rights investigations. Join us on a journey through the techniques and case studies that define Forensic Anthropology.
Description: The administrative office is the department assigned to craft and ensure that the rules and procedures are well implemented in a business or organization. This would help in the operations and functions of each department work well. To learn about administrative functions, this bundle course will provide you six fundamental courses: (1) admin support; (2) personal assistant; (3) business writing; (4) customer service; (5) time management; and (6) organizational skills. All of which are fundamental functions of the administrative department that will be a great contribution to the success of any business. Who is the course for? Professionals, employees or businessmen who want to improve the administration department of their company. People who want to know how administrative management works. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Administration Bundle course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bookkeeper Civil Service Administrative Officer Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officer Supervisor Typist. Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Personal Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive and Personal Assistant Training Course- Activities 00:00:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Time Management Where Do You Spend Your Time 01:00:00 Managing Tasks 01:00:00 Planning 01:00:00 Goals 01:00:00 Tips From The Gurus 01:00:00 Wrapping Up 00:15:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Administration Bundle Course 00:30:00 Final Exam Final Exam- Administration Bundle Course 00:30:00