24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Diploma in Procurement Administrator at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Procurement Administrator at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Procurement Administrator at QLS Level 5 course. Due to Procurement Administrator at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Procurement Administrator at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Procurement Administrator at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Procurement Administrator at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Procurement Administrator at QLS Level 5 course. This Procurement Administrator at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Procurement Administrator at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Module 01: Supply Chain Basics Module 02: Role of Procurement in an Organisation Module 03: The Purchasing Cycle Module 04: Purchasing Toolkits Module 05: Managing Competitive Bids Module 06: Quality Management Module 07: Supplier Relationship Management Module 08: Analysing and Reducing Risk in the Supply Chain Module 09: Improving Efficiency and Accuracy Module 10: Category Management Module 11: Inventory Management Module 12: E-Procurement Module 13: Communication Skills Module 14: Customer Service Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Procurement Administrator at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Procurement Administrator at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Procurement Administrator at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme and also you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.
This Diploma in Team Leader Training at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Team Leader at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Team Leader at QLS Level 5 course. Due to Team Leader at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Team Leader at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Team Leader at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Team Leader at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Team Leader at QLS Level 5 course. This Team Leader at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Team Leader at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Team Leader at QLS Level 5 course: Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Team Leader Training at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Team Leader at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Team Leader at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Team Leader Training at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Team Leader Training at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.
24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Diploma in Mentoring at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Mentoring at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Mentoring at QLS Level 5 course. Due to Mentoring at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Mentoring at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Mentoring at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Mentoring at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Mentoring at QLS Level 5 course. This Mentoring at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Mentoring at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Mentoring at QLS Level 5 course: Module 01: Introduction to Coaching and Mentoring Module 02: The Process of Mentoring Module 03: Matching Mentors and Mentee Module 04: Making Mentoring Work for You Module 05: Ethical Aspects of Coaching and Mentoring Module 06: Coaching and Mentoring Models (Part 01) Module 07: Coaching and Mentoring Models (Part 02) Module 08: Effective Communication Skills for Mentoring Module 09: Personal Skills Module 10: Management Skills Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Mentoring at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Mentoring at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Mentoring at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Mentoring at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Mentoring at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.
24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Diploma in Career Coaching at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Career Coaching at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Career Coaching at QLS Level 5 course. Due to Career Coaching at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Career Coaching at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Career Coaching at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Career Coaching at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Career Coaching at QLS Level 5 course. This Career Coaching at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Career Coaching at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Career Coaching at QLS Level 5 course: Module 01: Introduction to Career Coaching Module 02: The Career Seeker Module 03: Ethical Aspects of Coaching and Mentoring Module 04: Coaching and Mentoring Models Module 05: Motivating Your Clients Module 06: The Coach/Client Relationship Module 07: Effective Communication Skills Module 08: Personal Skills Module 09: Management Skills Module 10: Functional Skills Module 11: Essential UK Employment Law Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Career Coaching at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Career Coaching at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Career Coaching at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Career Coaching at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Career Coaching at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.
24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! This Diploma in Mentoring at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Mentoring : Mentorship at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Mentoring : Mentorship at QLS Level 5 course. Due to Mentoring : Mentorship at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Mentoring : Mentorship at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Mentoring : Mentorship at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Mentoring : Mentorship at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Mentoring : Mentorship at QLS Level 5 course. This Mentoring : Mentorship at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Mentoring : Mentorship at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Mentoring : Mentorship at QLS Level 5 course: Module 01: Introduction to Coaching and Mentoring Module 02: The Process of Mentoring Module 03: Matching Mentors and Mentee Module 04: Making Mentoring Work for You Module 05: Ethical Aspects of Coaching and Mentoring Module 06: Coaching and Mentoring Models (Part 01) Module 07: Coaching and Mentoring Models (Part 02) Module 08: Effective Communication Skills for Mentoring Module 09: Personal Skills Module 10: Management Skills Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Mentoring at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Mentoring : Mentorship at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Mentoring : Mentorship at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Mentoring at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Mentoring at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.
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CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course is ideal for: Students seeking mastery in Level 7 in Strategic Learning & Development Professionals seeking to enhance Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course skills Individuals looking for a Level 7 in Strategic Learning & Development-related career. Anyone passionate about Level 7 in Strategic Learning & Development Requirements This Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Course doesn't require prior experience and is suitable for diverse learners. Career path This Equality, Diversity & Inclusion (EDI) in the Workplace: A Comprehensive Bundle Course will allow you to kickstart or take your career in the related sector to the next stage. Certificates CPD Accredited Digital Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - Included If you are an international student, you will be required to pay an additional fee of 10 GBP for international delivery, and 4.99 GBP for delivery within the UK, for each certificate
Dispelling several myths, this informative live online event explains why anyone can experience problems around food, the impact of eating difficulties, symptoms to look out for, the importance of early intervention, how best to help and support – and more… CPD Certificate: 4 hours Length: 9.15am – 1.30pm Increasing numbers of people have difficulties around food and eating, but miss out on help because they don’t have a clinical diagnosis – this online training event is designed to increase awareness of the importance of early intervention to provide better support and help with recovery. Time is of the essence - early support is important An estimated 1.25 million people are affected by eating disorders in the UK – but there are many, many more who may not meet diagnostic criteria or simply don’t get the help they need. Absolutely anyone can be affected by eating difficulties; all ages, all body sizes, all genders, all races, and disordered eating can take many forms. It sits on a spectrum between what might be considered ‘normal eating’ and an eating disorder and may include symptoms and behaviours of eating disorders, but at a lesser frequency or lower level of severity. Eating difficulties don’t just affect the person involved but also their families and friends too, who often feel frightened, confused, and powerless to help. The aim of this live, evidence-based, online training with Jo Baker, a highly experienced psychotherapist, is to give you a greater understanding of eating difficulties as well as eating disorders and body image. You’ll explore the signs and symptoms, and the effects they have on an individual as well as developing new skills around effective communication with someone who is struggling. It will dispel some of the myths around eating difficulties and also help you find ways of calming yourself in moments of overwhelm to ensure you can be as supportive and helpful as you’d like to be… This course is relevant to a range of disordered eating behaviours including: restrictive eating compulsive eating irregular eating inflexible eating avoiding a type of food or food group self-induced vomiting laxative, diuretic, enema misuse supplement misuse clinical eating disorders BONUS RECORDING – you will also get a recording for 2 weeks after the event to maximise your learning. Jo has a wealth of information and experience to share...LINDA HARRISON What you will learn: why early support is important how to react if you think someone is struggling around food – including what not to say and do the potential physical and psychological harm that disordered eating can cause the function of food in mental health the common myths around eating difficulties and problems with food a greater understanding of eating disorders and subclinical disordered eating behaviours – their signs and symptoms increased knowledge of the physical impact and social effects of having an eating disorder new skills around communication – how to approach the subject of eating difficulties or food avoidance why it is important not to focus on food a deeper understanding of ‘body image’ and perception and how media and society impact people’s body image and perception a greater understanding of the male experience of eating difficulties and the unique barriers men may face in accessing treatment new support and communication skills to offer help to anyone struggling with their mental health, body image and eating disorders what exercise addiction is, and its relationship to eating difficulties the impact of gym and diet culture on our mental health, body dissatisfaction and the signs and symptoms of muscle dysmorphia effective ways to look after yourself – managing stress, anxiety and worry for the household how and when to seek professional help Who is this training suitable for Parents, other family members and/or carers of people who are experiencing eating difficulties – or anyone else interested for personal reasons Anyone who works with people and needs to know how best to help when someone shares that they are struggling with food Therapists, counsellors and any other mental health and welfare professionals who want to gain a better understanding of eating difficulties, their symptoms and impact so they can support families with a member who is experiencing eating difficulties. Course Programme The ‘Understanding Eating Difficulties’ course starts at 9.15am and runs until 1.30pm. 9.15am Join the Zoom meeting 9.30am Understanding eating disorders and subclinical disordered eating behaviours 10.45am Comfort break and discussion 10.55am Understanding body image, perception and influential narratives 12.00pm Comfort break and discussion 12.10pm How to approach eating difficulties and be most helpful 1.15pm Course ends Important note This live online CPD training event is an awareness raising course, providing you with evidence-based information, facts and effective communication skills. It does not qualify you to work with eating disorders. If you are an experienced, qualified HG therapist /counsellor who would like to learn more about how we can work therapeutically with people with eating difficulties, problems around food or eating disorders – view our advanced CPD training in-person workshop: Working with Eating Difficulties
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'Are you looking to start a career in negotiation or enhance your existing negotiation skills? Then this Negotiation Skills - Advanced will provide you with a solid foundation to become a confident negotiator and help you develop your skills. Negotiation skills can be useful throughout one's life. It is about influencing outcomes in a way that maximizes your benefit or value. In sales, negotiation works toward closing the deal in a mutually satisfactory manner. Those who master the art of negotiation can convince the opposite party that they have got the best deal possible. When, in reality, it is the seller or the business that has come out on top. This exclusive course is designed to assist candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size essentially takes on much more responsibility and accountability. This Negotiation Skills - Advanced will help candidates deal with the different challenges of entry-level leadership roles in an organization. Candidates who complete the course will have the skills, knowledge, and confidence to take on a leadership role for the first time. Learning Outcomes After completing this Negotiation Skills - Advanced course, the learner will be able to: Gain a thorough understanding of the true value of leadership. Know how management and leadership are different yet equally important. Understand the relationship between employee motivation and performance. Master professional-level communication skills. Understand the characteristics and qualities of effective negotiation skills. Understand feedback gathering and effective employee interview skills. Know the difference between delegation and leading by example. Know the techniques for developing a high-performance team. Gain the confidence to step into a leadership role. Why Choose Negotiation Skills - Advanced Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Negotiation Skills - Advanced Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Negotiation Skills - Advanced course. ******Courses are included in this Negotiation Skills - Advanced Course: Course 01: Level 7 Business Management Course Course 02: Level 3 Business Administration ******Others included in this Negotiation Skills - Advanced course: Free 3 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Free Retake Exam [ Note: Free PDF certificate as soon as completing the course ] Detailed course curriculum of the Negotiation Skills - Advanced Course: Module 1: An Overview of Negotiation Module 2: How to Prepare For Negotiations Module 3: The Process of Negotiation Module 4: Ways of Developing Persuasion & Influencing Skills Module 5: Ways of Developing Communication Skills Module 6: How to Develop Active Listening Skills Module 7: Comprehending Body Language Module 8: Assertiveness and Self Confidence Module 9: Managing Anger Module 10: Managing Stress Module 11: Negotiation Tactics to Closing a Better Deal Module 12: Ways of Overcoming Sales Objections Assessment Method After completing each module of the Negotiation Skills - Advanced, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Negotiation Skills - Advanced course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is suitable for candidates committed to their ongoing professional development. This Negotiation Skills - Advanced could prove instrumental in taking that important step into a leadership position for the first time. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path This qualification could hold the key to the leadership career of your dreams. Typical job titles in management and leadership include: Team Leader Manager Controller Certificates Certificate of completion Digital certificate - Included