4448 Communication Skills courses delivered On Demand

Managing challenging behaviour in young people involves understanding its roots—mental health issues, environmental factors, developmental delays, communication struggles, and physical health problems. Creating a supportive environment with consistency, empathy, adaptation, and professional guidance is compulsory.  Addressing these behaviours requires a thorough approach that focuses on teaching appropriate behaviours, managing strategies and nurturing supportive relationships, aiming for a tailored, empathetic response to meet individual needs and promote positive outcomes. The Challenging Behaviour in Young People bundle stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Challenging Behaviour in Young People course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Challenging Behaviour in Young People Bundle Consists of the following Premium courses: Course 01: Challenging Behaviour in Young People - Level 4 Course 02: Neuropsychology and Development of Children Course 03: Understanding Autism Awareness and Diagnosis Level 2 Course 04: SENCO (Special Educational Needs Coordination) Training Online Course 05: Child Language Disorder (CLD) Course 06: Level 3 Mental Health and Adolescent Course Course 07: Cognitive behavioural therapy Course 08: Domestic Violence and Abuse Awareness - Level 2 Course 09: Anti-Social Behaviour Course 10: Counselling Children & Supporting Their Wellbeing Course 11: Safeguarding Children Level 3 Enrol in Challenging Behaviour in Young People to advance your career, and use the premium study materials from Apex Learning. Curriculum: Course 01: Challenging Behaviour in Young People - Level 4 Child Psychology Attachment and Relationship Building in Childhood Impacts of Separation and Loss on Attachment Factors that Influence Development Mental Health Problems in Young and Adults Other Mental Health Problems in Young and Adults Autism, ADHD and Dyslexia in Young and Adults Dealing With Autism, ADHD and Dyslexia in Young and Adults The Self-Harming Behaviour Mental Health Treatment and Medicine Course 02: Neuropsychology and Development of Children The Theory of Psycho-social Development Serve & Return Practical Tips For Serve & Return Fuzzy Trace Theory - Explains and Predicts Adolescent Risk-Taking Adolescent Risk-Taking and the Prefrontal Cortex Operant Conditioning - How Reinforcement Works and How It Can Help You The Danger of Unearned Rewards (Habituation and Expectations) Influencing behaviour through linguistic curing Does violent media lead to aggressive kids? Parenting Styles Culture and seeing the world How childhood experience (i.e. violence) can result in choosing abusive partners A Highly Regimented Life is a Very Stressful Life Heritable vs. Inherited Hormones and Development Course 03: Understanding Autism Awareness and Diagnosis Level 2 Autism Spectrum Disorder (ASD) Learning Difficulties Related to Autism Autism Diagnosis Cognitive Approaches to Autism Dealing with Autistic Individuals Other Considerations for Dealing with Autistic Individuals Engagement in Autism Awareness Course 04: SENCO (Special Educational Needs Coordination) Training Online Introduction to SEN Co-ordination The SENCO's Role in Policy and Practice Roles and Responsibilities within Whole School SEN Co-ordination Supporting Teaching and Learning The SENCO and the Senior Leadership Team Supporting Colleagues and working with Professionals and Organisations beyond the School Developing Relationships with Pupils and Parents SENCO's Role in Leading and Managing SEND Administration Challenges and Opportunities Developing Inclusive Practice and the Future SENCO Role Course 05: Child Language Disorder (CLD) Introduction to Child Language Disorder Children with Specific Language Disorder Acquired Language Disorders in Children Language Disorders in Children with Intellectual Disability of Genetic Syndromes Diagnosis Treatments for Child Language Disorders Course 06: Level 3 Mental Health and Adolescent Course Introduction to Mental Health Child Psychology Attachment and Relationship Building in Childhood Impacts of Separation and Loss on Attachment Factors that Influence Development Mental Health Problems in Young and Adults Other Mental Health Problems in Young and Adults Autism, ADHD and Dyslexia in Young and Adults Dealing With Autism, ADHD and Dyslexia in Young and Adults The Self-Harming Behaviour Mental Health Treatment and Medicine Mental Health over Life Span and Society in the UK Mental Health-Related Legislations in the UK Course 07: Cognitive behavioural therapy Psychology of Stress Individual experiences of 'stress' Stress Management Psychology of 'Anxiety' Anxiety Disorders Coping with Anxiety Final Words Course 08: Domestic Violence and Abuse Awareness - Level 2 Introduction to Domestic Violence & Abuse The Components of Domestic Violence The Impact of Domestic Violence on Victims The Impact of Domestic Violence and Abuse on Children Assessing the Risks of Domestic Violence and Abuses on Children Supporting the Victim and Reporting Incidents Record Keeping Domestic Violence and Abuse Legislation in the UK Course 09: Anti-Social Behaviour Overview of Anti-social Behaviour Family Influences on Anti-social Behaviour Anti-Social Behaviour Order Anger and Anti-social Behaviour Understanding Anti-social Personality Prevention of Anti-social Behaviour Course 10: Counselling Children & Supporting Their Wellbeing Introduction Prevalence Definition of Mental Health Recognizing Mental Health Problems among Children Signs and symptoms of Mental Health Difficulties among Children How can we help children experiencing mental health difficulties? Accessing External Support Systems Testing Your New Knowledge and Skills Bonus Course 11: Safeguarding Children Level 3 Laws and Guidance Social and Emotional Development Personality and Intellectual Development of Children Child Abuse Sexual Abuse The Impact of Domestic Violence and Abuse on Children Risks and Risk Assessment Responding to Disclosure and Reporting Things to Do After Referral Safeguarding Trafficked Children Infant Mental Health and Early Attachment Assessing Needs and Providing Early Help CPD 110 CPD hours/points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Challenging Behaviour in Young People bundle. Certificates Certificate of completion Digital certificate - Included PDF certificate - Free (Previously, it was £6*11 = £66) Certificate of completion Hard Copy certificate - Included Hard Copy certificate - Free (For The Title Course: Previously, it was £10) Other Hard Copy certificates are available for £10 each Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

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Diploma in Health and Social Care at QLS Level 5 Overview Learn new skills and develop your knowledge with the Diploma in Health and Social Care course that the Quality Licence Scheme has endorsed for its high-quality, non-supervised provision and training programmes. This course will educate you on the principles of health and social care. This Level 5 QLS-endorsed course is the perfect training ground for those who want to build a career in the relevant industry. The Diploma in Health and Social Care course will cover lessons on Mental Capacity Act, food safety, infection prevention and much more, Furthermore, you will develop the ability to safeguard vulnerable adults. In addition, the course will teach you the tricks for stress management. Enrol now and get access to top-quality training modules which will cover the essential topics you need to excel in your chosen field and help push you towards your dream job! Why choose this Diploma in Health and Social Care at QLS Level 5 course Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate acknowledged by CPD after completing this course Standard-aligned lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Diploma In Health And Social Care At QLS Level 5 program in your own time, at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme An endorsed certificate will be issued for the learners as proof of their achievement after the completion of this course. After successful course completion, learners will be able to order an endorsed certificate as proof of their new achievement. Only for £99 you can order and get endorsed certificates delivered to your home. International students have to pay an extra £10 as a postage charge. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £4.99. Print copy by post is also available at an additional cost of £9.99 and same for PDF and printed transcripts. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Who is this course for? The Diploma in Health And Social Care at QLS Level 5 has been specially designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Diploma in Health And Social Care at QLS Level 5. Enrol on the Diploma in Health And Social Care at QLS Level 5 and learn a new expert skill from anywhere, at any time!

"This course aims to explore the intricate link between buyer behavior and effective promotional strategies, emphasizing e-consumer behavior within the digital landscape. Participants will delve into the pivotal role of digital technologies in elevating customer experience, leveraging algorithms, artificial intelligence, mastering online complaint resolution, and post-purchase management. Moreover, it covers integrated marketing communications and relationship marketing, equipping learners with the expertise to assess marketing metrics for proficient customer relationship management upon completion." "After completing this course successfully, learners will gain proficiency in the following key areas: Understanding buyer behavior and effective promotional strategies. Analyzing e-consumer behavior in the digital realm. Implementing digital technologies to enhance customer experience. Harnessing algorithms and Artificial Intelligence for effective utilization. Excelling in online complaint handling and post-purchase management. Implementing integrated marketing communications and relationship marketing strategies. Evaluating marketing metrics for proficient customer relationship management." This course aims to explore the relationship between buyer behavior and promotional strategies, with a specific focus on e-consumer behavior in a digital context. It will examine the impact of digital technologies on customer experience, including the use of algorithms and artificial intelligence. The course will also cover topics such as online complaint handling and post-purchase management, integrated marketing communications, and relationship marketing. Additionally, students will learn how to evaluate marketing metrics to manage customer relationships effectively. This course aims to explore the relationship between buyer behavior and promotional strategies, with a specific focus on e-consumer behavior in a digital context. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Managing Customer Experience Communication Self-paced pre-recorded learning content on this topic. Managing Customer Experience Communication Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Customer Experience Communication Manager Customer Journey Communication Specialist Experience Design and Communications Lead Customer Relations Communications Coordinator Brand Experience Manager Customer Engagement Strategist Digital Customer Experience Manager Customer Experience Communications Analyst User Experience Communication Consultant Customer Insight and Engagement Officer   Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

Free Level 5 QLS Endorsed Certificate | CPD Certified | Free 2 Premium Courses | Audio Visual Training | Lifetime Access

Customer satisfaction equals your performance, divided by customer expectations. Expectations change depending on the situation and customer conditioning. Discover how to manage product expectations and manage the four levels of customer expectations. Exceed customer expectations with the 6 F's. Learning Objectives Summarize a formula for improving customer satisfaction, Identify the 6 F's for exceeding customer expectations, Describe how to manage expectations through communication standards Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Customer satisfaction equals your performance, divided by customer expectations. Expectations change depending on the situation and customer conditioning. Discover how to manage product expectations and manage the four levels of customer expectations. Exceed customer expectations with the 6 F's. Learning Objectives Summarize a formula for improving customer satisfaction, Apply suggestions to manage product and process expectations, Identify the 6 F's for exceeding customer expectations, Describe how to manage expectations through communication standards Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

We will show you how to engage audiences throughout your presentation by being interactive and keeping it conversational. Understand how to keep your verbal, vocal, and visual messages congruent to increase likeability, believability, credibility, and persuasiveness. Be prepared and think through the presentation from start to finish and anticipate any problems. Learning Objectives Define the new language in sales persuasion, Identify the three V's of communication, Select objectives for your presentation, Analyze your audience Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Cultural competence, or the ability to interact sensitively and respectfully with individuals from diverse backgrounds, is an essential skill. Many business professionals face challenges in this area, such as misinterpreting cultural norms, leading to misunderstandings, and even unintentionally offending partners or clients. Discover the knowledge and skills to bridge these cultural gaps, fostering positive relationships, and enhancing business success in a globalized world. Participants will gain insights into cultural differences, communication styles, and strategies for fostering cross-cultural understanding. Learning Objectives The following are some of the key outcomes in this course: Learn what it means to be culturally competent and why it's advantageous. Explore techniques for developing greater cultural competence in all facets of your organization. Understand why it's important to understand cultural differences and how you can overcome potential barriers when delivering a presentation to an audience from another culture. Explore the stages of cultural sensitivity and how to improve your ability to effectively and authentically interact across cultures. Target Audience Managers, Team Leaders, Young Professionals

Get ready for an exceptional online learning experience with the Study Animal Science and Veterinary Nursing bundle! This carefully curated collection of 20 premium courses is designed to cater to a variety of interests and disciplines. Dive into a sea of knowledge and skills, tailoring your learning journey to suit your unique aspirations. The Study Animal Science and Veterinary Nursing is a dynamic package, blending the expertise of industry professionals with the flexibility of digital learning. It offers the perfect balance of foundational understanding and advanced insights. Whether you're looking to break into a new field or deepen your existing knowledge, the Animal Science package has something for everyone. As part of the Study Animal Science and Veterinary Nursing package, you will receive complimentary PDF certificates for all courses in this bundle at no extra cost. Equip yourself with the Animal Science bundle to confidently navigate your career path or personal development journey. Enrol today and start your career growth! This Bundle Comprises the Following CPD Accredited Courses: Animal Science Veterinary Nursing Level 3 Zoology Ecology Ornithology Genetics Animal Care and Psychology Diploma Animal Behaviour Counsellor Diet and Nutrition for Animals Wildlife Rescue and Rehabilitation Pet First Aid, CPR and Pet Business Diploma Canine Communication Horse Care - Equine Psychology Pet Sitting and Dog Walking Dog Training - Feed Your Dog A Raw Diet Career Development Plan Fundamentals CV Writing and Job Searching Learn to Level Up Your Leadership Networking Skills for Personal Success Ace Your Presentations: Public Speaking Masterclass Learning Outcome: Gain comprehensive insights into multiple fields. Foster critical thinking and problem-solving skills across various disciplines. Understand industry trends and best practices through the Animal Science Bundle. Develop practical skills applicable to real-world situations. Enhance personal and professional growth with the Animal Science Bundle. Build a strong knowledge base in your chosen course via the Animal Science Bundle. Benefit from the flexibility and convenience of online learning. With the Animal Science package, validate your learning with a CPD certificate. Each course in this bundle holds a prestigious CPD accreditation, symbolising exceptional quality. The materials, brimming with knowledge, are regularly updated, ensuring their relevance. This bundle promises not just education but an evolving learning experience. Engage with this extraordinary collection, and prepare to enrich your personal and professional development. Embrace the future of learning with the Study Animal Science and Veterinary Nursing, a rich anthology of 15 diverse courses. Each course in the Animal Science bundle is handpicked by our experts to ensure a wide spectrum of learning opportunities. ThisStudy Animal Science and Veterinary Nursing bundle will take you on a unique and enriching educational journey. The bundle encapsulates our mission to provide quality, accessible education for all. Whether you are just starting your career, looking to switch industries, or hoping to enhance your professional skill set, the Study Animal Science and Veterinary Nursing bundle offers you the flexibility and convenience to learn at your own pace. Make the Animal Science package your trusted companion in your lifelong learning journey. CPD 210 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Study Animal Science and Veterinary Nursing bundle is perfect for: Lifelong learners looking to expand their knowledge and skills. Professionals seeking to enhance their career with CPD certification. Individuals wanting to explore new fields and disciplines. Anyone who values flexible, self-paced learning from the comfort of home. Career path Unleash your potential with the Study Animal Science and Veterinary Nursing bundle. Acquire versatile skills across multiple fields, foster problem-solving abilities, and stay ahead of industry trends. Ideal for those seeking career advancement, a new professional path, or personal growth. Embrace the journey with the Animal Science bundle package. Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.