• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

4453 Communication Skills courses delivered On Demand

Sales Training Course

4.7(47)

By Academy for Health and Fitness

In this modern era, sales is not about just selling anymore but about building trust and educating customers. In every job or business, you will come across sales moments; even if you're trying to sell yourself to the interviewer for a job or selling products to the customer, it's an essential skill in aspects of your career. So if you want to maximise your potential or build a lucrative career, then this course is the right choice for you. Enrol today to develop knowledge and skills to drive your career forward and get ahead of the curve! This course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. This course incorporates the fundamentals of defining sales, growth, hypnosis, presentation, marketing, limitations, communications, and negotiation. Through this comprehensive course, you will develop knowledge and skills on dealing with customers, dealing with objections from customers, and techniques to counter reposition. In addition, this course will help you demonstrate an understanding of the different approaches for attracting customers using various media such as email marketing. Likewise, through this course, you will understand the different customer behavioural patterns that help make purchase decisions easier. Furthermore, this course will illustrate your perception of the ideal selling process and avoid common mistakes. Overall, completing this course will help you master the knowledge and skills required to become a complete salesperson. What will I learn from this course? Familiarise with defining sales, rules, and agents Understand the methodologies of growth Demonstrate knowledge of hypnosis Explore how to attract customer's attention using a powerful presentation The principles of marketing Assess the leverage, limitations, and risk associated Importance of communication skills Understand how to deal with customers and analyse customer behaviour Approaches to handle objections from the customer Marketing and advertising techniques On top of everything, you will get a certificate that includes 10 CPD points to help make a mark for yourself in the competitive job market. This certificate will also help you create an impression of self-reliance and dedication that will surely attract prospective employers to prioritise your job application. So enrol in this course today and open doors to enchanting career opportunities ahead. The programme has been designed by experts to create a rich and in-depth training experience for all the students who enrol on it. Enrol on the course now and get instant access to all course materials. Enjoy this course materials online from any internet-enabled device and learn when it suits you. Start your learning journey with this course straight away and take a step forward in securing a better future! Why should you choose the course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the programme in your own time, at your own pace Each of our students gets full tutor support on weekdays (Monday to Friday) ***Course Curriculum*** Here is the curriculum breakdown of the programme: Module 1: Introduction to Sales Module 2: Sales Growth Module 3: Sales Hypnosis Module 4: Sales Presentation Module 5: Sales and Marketing Module 6: Leverage and Limitations Module 7: Communication Skills Module 8: Sales Negotiations Module 9: Dealing with Customers Module 10: Handling Objections Module 11: Tips and Tricks for Sale Assessment Process Once you have completed all the modules in this course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Skills course right for You? The course is primarily for motivated learners looking to add a new skill to their CV and stand head and shoulders above the competition. Anyone of any academic background can enrol on this Nutrition course. However, this course is preferable for: Individuals currently looking to increase their profit figures Individuals considering sales as a career in the future Anyone who has to deal with customers face-to-face Requirements There are no previous knowledge requirements for the programme; this is open to anyone! Any learning enthusiast from anywhere in the world can enrol on this course without any hesitation. All students must have a passion for learning and literacy, as well as being over the age of 16. Browse this 100% online course from any internet device, including your computer, tablet or smartphone. Study at your own pace and earn an industry Skillset with this course. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Sales Training Course
Delivered Online On Demand4 hours
£12

Public Speaking: Presentations like a Boss

By Course Cloud

Do you fail to connect with your audience when delivering work presentations? Is your fear of public speaking holding you back? The Public Speaking: Presentations like a Boss course will teach you how to deliver winning presentations and overcome your fear of public speaking. It will guide you step-by-step through how to open and close presentations effectively, with tips for storytelling, injecting humour, using statistics and illustrations. Throughout the course, you will be fine tuning your verbal and nonverbal communication skills, to keep your audience engaged from start to finish. You will gain the expertise to speak with confidence and clarity, use an engaging tone of voice, and draw your audience in through a wide range of public speaking techniques. This best selling Public Speaking: Presentations like a Boss has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Public Speaking: Presentations like a Boss is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Public Speaking: Presentations like a Boss is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Public Speaking: Presentations like a Boss is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Public Speaking: Presentations like a Boss, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Public Speaking: Presentations like a Boss will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Public Speaking: Presentations like a Boss to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Public Speaking: Presentations like a Boss
Delivered Online On Demand
£25

Active Listening Masterclass

By Course Cloud

Course Overview Active listening is a careful listening technique that is essential in business. It helps to make business meetings more productive, strengthen working relationships and improve teamwork, which leads to achieving organisational goals. The Active Listening Masterclass will teach you about the different types of listening and how listening can make you become a better communicator. It will show you the difference between active and passive listening and reveal the differences between truly listening and hearing. You will also learn how to show that you're fully engaged in a conversation, by developing your verbal and nonverabl communication skills. By the end of the course, you will be able to communicate with people on a much deeper level, and improve your participation in conversation and discussions to form strong working and personal relationships. This best selling Active Listening Masterclass has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Active Listening Masterclass is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Active Listening Masterclass is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Active Listening Masterclass is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Active Listening Masterclass, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Active Listening Masterclass will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Active Listening Masterclass to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Active Listening Masterclass
Delivered Online On Demand
£25

Microsoft PowerPoint Course

5.0(2)

By Training Express

Think your slides are just there to hold text? Think again. Whether you're pitching a plan or sharing a birthday quiz, Microsoft PowerPoint is your not-so-secret weapon for turning plain ideas into polished, professional visuals. This course strips away the waffle and gets straight into what matters – building presentations that look sharp, sound smart and don’t send your audience to sleep. From smart layouts to slick animations, you’ll get to know the tools that make even the most number-heavy talk feel like a TED moment. With a clear, user-friendly approach, the Microsoft PowerPoint Course guides you through each feature in a way that actually makes sense. No jargon, no drama – just straightforward lessons that show you how to save time, stay organised and create decks that get the job done. Whether you’re working solo or presenting to a crowd over Zoom, this course helps you handle PowerPoint like it’s second nature. Because when your slides are spot-on, everything else feels a bit easier too. Enroll now and unleash your potential! This bundle includes the following courses: Course 01: Microsoft PowerPoint Presentation: Slide Creation Course 02: Microsoft PowerPoint Beginner to Expert Level (Gift) Course 03: Public Speaking (Gift) Course 03: Life Coaching(Gift) Key Features Accredited by CPD Instant e-certificate Fully online, interactive Microsoft PowerPoint course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Microsoft PowerPoint course to excel! How You will be Benefited from Microsoft PowerPoint Bundle All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Course Curriculum: Microsoft PowerPoint for Beginner Module 01: Microsoft Word Essentials Module 02: Microsoft Powerpoint Essentials Module 03: Microsoft Outlook Essentials Module 04: Microsoft Excel Keyboard Shortcuts Power Point Presentation: Slide Creation Module 01: Introduction and Welcome Module 02: Map Out Your Message Module 03: Add Variety to Your Visuals Module 04: Additional Material Public Speaking Module 01: Effective Communication Module 02: How to Talk to Anyone Module 03: Power of Storytelling Module 04: Becoming an Influencer Module 05: Importance of Body Language Module 06: Communication Skills for Job Interviews Module 07: Public Speaking Life Coaching Module 01: Life Coaching: The Purpose and Fundamentals Module 02: Develop Your Self-Awareness Module 03: The Development of Core Beliefs and Managing Fears Module 04: Life Coaching Types and Key Attributes of a Life Coach Module 05: Understanding Emotional Intelligence Module 06: Body Language and Communication Techniques Module 07: A Structure for Client Work and Goal Setting Module 08: Basic Principles for Business Development and Growth Module 09: The Ethical Coach: Protect Yourself and Your Clients Learning Outcomes: Create captivating PowerPoint presentations with diverse visual elements. Master the art of persuasive storytelling for effective communication. Enhance public speaking skills and confidence in various settings. Develop a strong understanding of life coaching principles and techniques. Apply advanced PowerPoint features to convey messages with impact. Cultivate self-awareness and emotional intelligence for personal growth. Accreditation All of our courses included in this Microsoft PowerPoint bundle are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Microsoft PowerPoint course, you will immediately be sent digital certificates for the bundle courses. CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Microsoft PowerPoint Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Microsoft PowerPoint Course is ideal for: Individuals seeking career advancement in various industries. Entrepreneurs aiming to enhance their presentation and communication skills. Students preparing for job interviews and professional networking. Professionals interested in exploring the field of life coaching. Anyone eager to master PowerPoint for personal and professional growth. Requirements Learners do not require any prior qualifications to enrol on this Microsoft PowerPoint Course. You just need to have an interest in Microsoft PowerPoint Course. Career path After completing this Microsoft PowerPoint Course you will have a variety of careers to choose from. The following job sectors of Microsoft PowerPoint Course are: Marketing Executive - £25K to 45K/year. Business Development Manager - £30K to 60K/year. Training and Development Specialist - £25K to 50K/year. HR Consultant - £25K to 55K/year. Executive Coach - £40K to 80K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Microsoft PowerPoint Course
Delivered Online On Demand1 hour
£12

Call Centre & Customer Service Training

5.0(2)

By Online Training Academy

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Call Centre & Customer Service Training
Delivered Online On Demand1 minutes
£12

Nursing Assistant & End of Life Care - QLS Endorsed

4.7(47)

By Academy for Health and Fitness

24-Hour Flash Sale! Prices Reduced Like Never Before!! 7 in 1 Nursing Assistant & End of Life Care Bundle Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Did you know that in the UK alone, the healthcare sector is projected to grow by 2.8% in 2024, creating over 2.1 million new jobs? With an ageing population and increasing demand for specialist services, the need for qualified nursing assistants is greater than ever. If you're drawn to a career in care, our Nursing Assistant Bundle could be your perfect first step. This Nursing Assistant & End of Life Care bundle equips you with the knowledge and skills to excel in various healthcare settings. From mastering the fundamentals of Patient Care to specialising in areas like End-of-life Care, Mental Health Nursing, and Palliative Care, you'll gain the confidence and expertise to provide compassionate and effective support to those in need. QLS Endorsed Courses: Course 01: Advanced Diploma in Healthcare Assistant at QLS Level 5 Course 02: Diploma in End of Life Care at QLS Level 4 CPD QS Accredited Courses: Course 03: Adult Nursing Training Course 04: Mental Health Nursing Diploma Course 05: Palliative Facilitator Course 06: Health and Social Care Management Course 07: Communication Skills in Health and Social Care This "Nursing Assistant & End of Life Care" course is a step towards becoming more than just a healthcare professional; it's a journey to becoming a cornerstone of support and a bearer of light in the darkest times. This is your invitation to transform lives, including your own, by providing care that transcends the physical needs-care that touches the soul. Enrol in this Nursing Assistant bundle to make a fulfilling career in healthcare today! Learning Outcomes of this Bundle: Understand the comprehensive roles and responsibilities of advanced healthcare assistants. Gain in-depth insights into compassionate practices for end-of-life care. Learn the fundamental skills and knowledge required in adult nursing care. Acquire detailed knowledge and understanding of mental health nursing principles. Develop specialised expertise in the field of palliative care facilitation. Master the essential skills for effective management in health and social care. Why Prefer this Course? Get Free QLS Endorsed Certificates upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum of the QLS Endorsed Courses Course 01: Advanced Diploma in Healthcare Assistant at QLS Level 5 Working in Different Healthcare Settings Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Maintaining Medical Records Confidentiality in a Medical Environment Health and Safety Responsibilities Hygiene in Nursing Infection Control Mobility and Immobility Issues of Patients in Nursing Rights and Responsibilities as a Health and Social Care Worker Role as A Caregiver and Healthcare Professional Providing Care or Treatment to People Who Lack Capacity Managing Service Delivery in Health and Social Care Medical Jargon and Terminology Effects of Covid-19 on Human Life Preventions and Social Measures to Be Taken Information Technology in Health Care Artificial Intelligence, Data Science and Technological Solutions against Covid-19 Course 02: Diploma in End of Life Care at QLS Level 4 Module 01: Introduction to End of life Care Module 02: Availability of Services Module 03: Advance Care Planning Module 04: Goals of Care Module 05: Physical Illness Module 06: Neurological Illness Module 07: Quality Care at the End of Life Module 08: Communication During the End of Life Module 09: Palliative Care Holistic Assessment Module 10: Spiritual and Psychosocial Care Module 11: Care after Death Module 12: Further Support, Training and Development Module 13: Legal Aspects =========>>>>> And 5 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*7 = £91) CPD Hard Copy Certificate: Free (For The First 2 Courses: Previously it was £29.99*2 = 60) QLS Endorsed Hard Copy Certificate: Free (Previously it was £119 & £99) CPD 310 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring nurses Healthcare assistants Palliative care staff Social workers Career changers Nursing students Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Healthcare Assistant - £18,000 to £23,000 Palliative Care Nurse - £25,000 to £35,000 Mental Health Nurse - £24,000 to £30,000 Nursing Assistant - £17,000 to £22,000 Social Care Manager - £30,000 to £40,000 Palliative Care Coordinator - £23,000 to £28,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee. QLS Endorsed Hard Copy Certificate Hard copy certificate - Included Advanced Diploma in Healthcare Assistant at QLS Level 5 - £119 Diploma in End-of-Life Care at QLS Level 4 - £99 Please note that International students have to pay an additional £10 as a shipment fee.

Nursing Assistant & End of Life Care - QLS Endorsed
Delivered Online On Demand35 hours
£145

Personal Development - Strategies and Tricks

By Compete High

🌟 Unlock Your Full Potential with 'Personal Development - Strategies and Tricks' Online Course! 🚀 Are you ready to transform your life and achieve your highest potential? Dive into our comprehensive online course, 'Personal Development - Strategies and Tricks,' designed to empower you with the tools and strategies needed to succeed in every aspect of your life!   🎯 What You'll Gain from this Course: Master Key Life Skills: Learn proven techniques to enhance your productivity, boost your confidence, and improve your time management. Self-Discovery & Growth: Uncover your strengths, conquer your weaknesses, and pave the way for personal growth and fulfillment. Effective Goal Setting: Develop a roadmap for success by setting clear, achievable goals and learn how to surpass them effortlessly. Mindset Mastery: Cultivate a positive mindset, overcome limiting beliefs, and harness the power of a winning attitude. Communication & Relationships: Elevate your communication skills and foster meaningful relationships both personally and professionally.   🌟 What Sets Us Apart: Expert Guidance: Led by industry experts, this course provides practical insights and real-life strategies that yield tangible results. Interactive Learning: Engage in dynamic video modules, interactive quizzes, and practical exercises for a truly immersive learning experience. Lifetime Access: Enjoy unlimited access to the course materials, enabling you to revisit and reinforce your newfound knowledge at your own pace.   🎓 Who Can Benefit: Professionals seeking personal and career growth Students aiming for academic excellence Individuals eager to unleash their full potential 🎁 Limited Time Offer: Enroll now and gain exclusive access to bonus materials and resources! 🚀 Don't miss this chance to invest in yourself and take charge of your future! Join the 'Personal Development - Strategies and Tricks' course today! Course Curriculum Module - 1 00:00 Module - 2 00:00 Module - 3 00:00 Module - 4 00:00 Module - 5 00:00 Module - 6 00:00 Module - 7 00:00 Module - 8 00:00 Module - 9 00:00 Module - 10 00:00

Personal Development - Strategies and Tricks
Delivered Online On Demand1 hour
£25

Line Management Training

5.0(2)

By Online Training Academy

Unlock the potential of effective leadership with our comprehensive Line Management Training course. This program equips you with essential skills and knowledge to excel as a confident and capable line manager. Whether you're new to management or seeking to refine your skills, this course covers all facets crucial to your success. Key Features: CPD Certified Free Certificate Developed by Specialist Lifetime Access In the Line Management Training curriculum, learners gain essential skills and knowledge to effectively lead teams and manage people in a workplace setting. They learn how to communicate effectively, ensuring clear understanding and productivity among team members. Prioritization and time management techniques are taught to help them handle tasks efficiently and meet deadlines. Performance appraisal management equips them with the ability to evaluate and improve employee performance systematically. Understanding employment law ensures they can make fair and legal decisions when managing their team. Talent management skills help in identifying, nurturing, and retaining skilled employees. Conflict resolution techniques prepare them to handle disputes constructively. They also learn about fostering positive employee relations and providing coaching and mentoring to develop their team's potential. Skills in supervising, motivating, and counseling are emphasized to maintain a motivated and productive workforce. Finally, stress management techniques are taught to help them and their teams cope with workplace pressures effectively. Course Curriculum Module 01: Introduction to Line Management Module 02: Effective Communication Skills Module 03: Prioritising and Time Management Module 04: Performance Appraisal Management Module 05: Employment Law for Line Managers Module 06: Talent Management Module 07: Handling Conflict Module 08: Employee Relations Module 09: Coaching and Mentoring Module 10: Supervising Motivating and Counselling Module 11: Stress Management Learning Outcomes Understand roles and responsibilities of line managers in organisations. Develop effective communication strategies for team interaction and collaboration. Apply prioritisation techniques to manage tasks and optimise time efficiently. Conduct fair and constructive performance appraisals to enhance team productivity. Interpret employment law principles relevant to line management responsibilities. Implement talent management strategies to nurture and retain organizational skills. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Current or aspiring managers seeking foundational skills in line management. Professionals aiming to enhance their leadership and team management abilities. Individuals transitioning into managerial roles within diverse organisational settings. Team leaders looking to improve employee engagement and performance. Managers in various sectors seeking to advance their career prospects. Career path Human Resources Manager Operations Supervisor Team Leader Department Manager Project Coordinator Training and Development Specialist Certificates Digital certificate Digital certificate - Included Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Line Management Training
Delivered Online On Demand3 minutes
£12

Applied Behaviour Analysis Course

4.8(9)

By Skill Up

Applied Behavioural Analysis (ABA) programs are designed for treating children with Autism. Autism could be minimized to a

Applied Behaviour Analysis Course
Delivered Online On Demand2 hours 14 minutes
£25

Duty of Candour in Healthcare: Ethical Practices and Legal Obligations

4.5(3)

By Studyhub UK

Dive into the world of healthcare, where the 'Duty of Candour in Healthcare: Ethical Practices and Legal Obligations' course offers a comprehensive journey into one of the sector's most pivotal facets. The course meticulously elucidates the critical duty of candour, providing learners with a blend of legal, ethical, and communicative nuances. From understanding the foundational concepts to navigating the intricacies of adverse events and accountability, this course is an invaluable roadmap for anyone aiming to uphold the highest standards in healthcare. Discover the steps that transform a simple legal requirement into a force for positive change. With modules that focus on cultural shifts, future challenges, and the paramount importance of clear communication, participants are equipped to foster an environment where transparency and accountability reign supreme. More than just theory, the curriculum guides learners through the very processes that ensure patient safety, trust, and overall excellence in the healthcare realm. In today's fast-paced medical world, errors and oversights can occur. However, it's how these are addressed, learnt from, and prevented in the future that distinguishes exceptional healthcare providers. This course not only highlights the importance of acknowledging mistakes but offers strategies to implement effective change, ensuring the ongoing improvement and trustworthiness of healthcare services. Learning Outcomes Upon completion of this course, participants will be able to: Understand the core concepts and significance of the duty of candour within healthcare settings. Recognise and navigate the legal frameworks surrounding the duty of candour. Develop robust communication techniques tailored for duty of candour procedures. Gain insight into the management and rectification of adverse events. Grasp the essentials of apology, compensation, and strategies for learning from incidents. Why buy this Duty of Candour in Healthcare: Ethical Practices and Legal Obligations? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Duty of Candour in Healthcare: Ethical Practices and Legal Obligations there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Duty of Candour in Healthcare: Ethical Practices and Legal Obligations course for? This Duty of Candour in Healthcare: Ethical Practices and Legal Obligations does not require you to have any prior qualifications or experience. You can just enrol and start learning. Healthcare administrators keen on enhancing transparency and trustworthiness in their services. Medical practitioners aiming to further their knowledge in ethical and legal domains. Legal professionals specialising in healthcare regulations and frameworks. Medical students or interns seeking a comprehensive understanding of patient rights and provider obligations. Change agents within the healthcare sector focused on driving cultural evolution and improvement. Prerequisites This Duty of Candour in Healthcare: Ethical Practices and Legal Obligations does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Duty of Candour in Healthcare: Ethical Practices and Legal Obligations was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Healthcare Administrator: £30,000 - £45,000 per annum Medical Practitioner (GP): £58,000 - £88,000 per annum Healthcare Lawyer: £40,000 - £100,000 per annum Medical Ethics Consultant: £35,000 - £60,000 per annum Hospital Risk Manager: £40,000 - £55,000 per annum Patient Advocacy Director: £50,000 - £70,000 per annum Course Curriculum Module 01: Introduction to Duty of Candour Introduction to Duty of Candour 00:05:00 Module 02: Duty of the Candour Process Duty of the Candour Proces 00:05:00 Module 03: Legal Framework Legal Framework 00:05:00 Module 04: Communication Skills for Duty of Candour Communication Skills for Duty of Candour 00:12:00 Module 05: Understanding and Managing Adverse Events Understanding and Managing Adverse Events 00:14:00 Module 06: Apology and Compensation Apology and Compensation 00:11:00 Module 07: Learning from Incidents Learning from Incidents 00:13:00 Module 08: Accountability and Oversight Accountability and Oversight 00:11:00 Module 09: Cultural Change Cultural Change 00:09:00 Module 10: Future Directions and Challenges Future Directions and Challenges 00:13:00

Duty of Candour in Healthcare: Ethical Practices and Legal Obligations
Delivered Online On Demand1 hour 38 minutes
£10.99