4613 Communication Skills courses delivered On Demand

Office and Reception Management Certification It takes specific skills and an understanding of the dynamics of people, in order to efficiently run an office. This Office & Reception Management Certificate course is designed to provide an employee with those exact skills. Demonstrating organisational competence in this field opens doors to advancing an employee's career in the business. This programme consists of 18 modules, designed to provide an insight into what is expected from a person working in an office environment. The industry-approved certificate provides the employee with confidence-building skills, to enable them to move up in their career. What's Covered in the Course? The 18 modules cover both office management and interpersonal problem-solving skills, as well as providing insight into the way in which the employee tends to react in these situations. The office receptionist performs a vital role as the 'face of the business', creating a first impression that influences visitors' perceptions of the organisation's culture. Communication skills, teamwork and office administrative systems, basic financial management - managing petty cash and office supplies - are also included, as well as the planning and scheduling of meetings, minute-taking and report-writing. As the person in this position usually deals with colleagues at all levels of the organisation, it is important that they understand managerial issues and responsibilities. Performance management and appraisals, staff promotions, recruitment and selection and compliance with equal opportunities and diversity in the workplace legislation are all covered, together with the importance of good health and safety practices. The use - and abuse - of social media and its role in the office environment brings the learner up-to-date with the current thinking in this field. The team member will learn: How to handle staff and understand their performance; The legal side of various policies and health and safety; Communication; How to deal with customers and colleagues; Financial aspects: petty cash and office supplies; Office layouts; The art of delegation; Social media; How to handle meetings, including chairing them. What are the Benefits of the Course? There are a number of clear benefits of completing this Office & Reception Management certificate, including: A professional front-line receptionist improves the image of your business; The ability to study at the employee's pace and in the comfort of their own home; Easy internet-based access to study material on any device; Short, sharp, structured organisation of learning materials; Industry-approved certification.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

🌟 Unleash Your Potential: Empower Your Voice for Rapid Business Growth! 🚀   Are you ready to elevate your business and supercharge your success? Introducing our transformative online course: 'Empower Your Voice for Rapid Business Growth.'   🎤 What's Inside? 🌟 Unlock the Power of Communication: Master the art of persuasive communication techniques that captivate audiences, whether it's through presentations, pitches, or networking events. Learn to craft compelling messages that resonate with your clients and stakeholders. Confidence & Charisma: Develop unwavering confidence and charisma in your voice and presence. Discover the secrets to exuding magnetic energy and commanding attention, leaving a lasting impression in every interaction. Effective Leadership Communication: Enhance your leadership skills through impactful communication strategies. Lead with clarity, inspire action, and cultivate a culture of collaboration and innovation within your team. Building a Strong Personal Brand: Craft an authentic and powerful personal brand that reflects your values and resonates with your audience. Learn to communicate your brand story effectively across various platforms for maximum impact.   🌟 Why Choose Our Course? 🚀 Expert Guidance: Led by industry experts and communication gurus, our course offers comprehensive insights and practical exercises to hone your communication skills effectively. Flexible Learning: Access our course materials at your convenience. Dive into engaging video lectures, interactive exercises, and downloadable resources from anywhere, at any time. Community Support: Join a vibrant community of like-minded individuals. Engage in discussions, share experiences, and receive valuable feedback and support throughout your journey. Real Results, Real Growth: Witness tangible improvements in your communication style and see immediate results in your business interactions. Elevate your professional profile and drive rapid business growth.   🚀 Elevate Your Success Today! 🌟 Don't miss this opportunity to transform your communication skills and propel your business to new heights. Enroll now in 'Empower Your Voice for Rapid Business Growth' and unlock the key to unparalleled success! Join us on this transformative journey and let your voice be the catalyst for your business growth! ✨🎓   Enroll now and start your journey to empowered communication and accelerated business success! Course Curriculum INTRODUCTION Introduction 00:00 LESSONS FOR GROWTH Lesson #1 - Leverage 00:00 Lesson #2 - Expert 00:00 Lesson #3 - Audience 00:00 Lesson #4 - Database 00:00 Lesson #5 - Sizzling Hot Leads 00:00 Review 00:00

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited |150 CPD Points | Lifetime Access

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access

Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access

Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access

Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access