4689 Communication Skills courses in Wetherby delivered On Demand

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Gnd get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now By doing things yourself, you can save sooo much. If you think you aren't skilled enough (we promise you are!) and don't trust yourself to put up a flat-pack shelf, you can still save money by doing things yourself. Anything you can name to improve your home costs thousands of pounds! From interior design, painting, plasterwork, replacing windows, installing door locks, switching lights, landscaping, plumbing, treating dampness, to setting a burglar alarm. But if you have the right tools and know-how to do it yourself, then you can save big bucks and even plan for a refreshing holiday in Hawaii with that money. Our comprehensive courses on DIY Home Improvement will introduce you to the necessary tools and techniques for all these and much more. You'll also learn how a handyperson operates, including drilling, tiling, welding, and carpentry. Then discover different ways you can organise your home. Next, learn to fix your furniture, paint and decorate, portable appliance testing (PAT), and electrical fire safety. Moreover, master kitchen gardening from planting to harvesting crops. Finally, become organised by learning to clean properly and first aid training to keep actions in emergencies. Along with this DIY Home Improvement course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. Courses are included in this DIY Home Improvement Bundle: Course 01: DIY Home Improvement Course 02: Handyperson Course 03: Organize Your Home, Office & Life Course 04: Carpentry: Furniture Restoration and Refurbishment Course 05: PAT Level 4 Course 06: Electrical and Fire Safety Training - Level 2 Course 07: Kitchen Gardening Course 08: Cleaning Course Level 5 Course 09: Complete Communication Skills Master Class for Life Course 10: Personal Hygiene Course 11: First Aid Training What Will You Learn from this DIY Home Improvement Bundle: Explore home improvement & its significance and various DIY projects around the house Get a detailed overview of handyperson, their tasks and the tools & equipment required Gain the skills required to organise your home, workplace, life and mind Learn the principles & essentials of furniture restoration and how to get started Gain knowledge of painting & decorating and how to mix colour in acrylic & oil Get comprehensive knowledge of PAT, reducing & controlling risk and risk assessment Become fully aware of fire safety, its legislation & measures and electrical safety Gain an acute understanding of kitchen gardening & how to maintain your garden Grasp the diversity of cleaning jobs and the cleaning equipment, products & clothing Fully understand personal hygiene, hygiene guidelines & personal hygiene for Covid-19 Know the legal framework for workplace first aid and learn the basic first aid techniques So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this DIY Home Improvement: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable and in-demand skills without leaving your home. How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) Course Curriculum: Course 01: DIY Home Improvement **DIY Home Improvement** Module 1: Introduction to Home Improvement The Concept of Home Improvement Significance of Home Improvement Interior Designer's Role Tools Necessary for the Job Module 2: Paint Job Painting and Selecting Colour Wallpapering Tiling Wooden Floor Installations Vinyl flooring Module 3: Walls Building Exterior Walls Building Interior Walls Knocking Down Walls Plasterwork Drywall Repair Module 4: Doors and Windows Types of Windows Window Blinds Installation of Replacement Windows Bi-Fold Closet Doors Installing Door Locks Module 5: Electrical Fixtures: Light Fixture Ceiling Fan Light Switch Thermostat Appliance Operation Module 6: Outdoor Projects Patios and Decks Landscaping, Planting and Irrigation Garden Structures Water Features Module 7: Plumbing Basic Faucet Replacement Unclogging a Sink Drain Toilet Replacement Module 8: Damp, Rots, and Pests Wet and Dry Rot Pest Prevention and Eradication Condensation Prevention of Damp Treating Damp Module 9: Home Safety Door Security Window Security Burglar Alarms Fire Prevention Course 02: Handyperson Introduction to Handyperson Basic Tools and Equipment Electrical Work Plumbing Skills Appliances General Carpentry Basic Maintenance Skills Walls and Floors Painting and Decorating Drilling, Tiling and Welding Construction Projects Health and Safety at Work Starting Own Business for Handyperson Course 03: Organize Your Home, Office & Life Introduction & First Concepts Organize Your Workplace & Home Organizing My Life Organizing My Mind Final Ideas & Tips Course 04: Carpentry: Furniture Restoration and Refurbishment The Principles and Essentials of Furniture Restoration Being Ready and Getting Started Understanding Wood and Working with Timber Upholstery and How Best to Update It The Wider Application of Restoration Work Course 05: PAT Level 4 Introduction to PAT Relevant Statutory Provisions for PAT Risk Assessment Reducing and Controlling Risks Electrical Units and Appliance Classification Initial Visual Examination Instruments for Testing and Equipment Inspection Electrical Installation Testing Safety Precautions in Electrical Testing Reporting and Record-keeping Course 06: Electrical and Fire Safety Training - Level 2 Introduction and Basics Introduction to Fire Safety Voltage and Resistance Capacitance and Capacitors Safety Precautions Fire Safety Legislation Measures of Fire Safety Fire Emergency: Evacuation Procedures Course 07: Kitchen Gardening Introduction to Kitchen Gardening Planning for Kitchen Gardening Choosing Vegetables for Your Garden Choosing Crops for Your Garden Preparing Your Soil with Care Preparing the Bed and Planting Your Crops Maintaining your Garden and Best Practices Practicing Eco-Friendly Pest Management Harvesting Your Crops and Storing Safely Course 08: Cleaning Course Level 5 An Introduction to the Cleaning Job The Diversity of Cleaning Jobs Cleaning Equipment, Products and Clothing House Cleaning Food Kitchen and Commercial Kitchen Cleaning Bathrooms and Toilets Office Cleaning Cleaning External Surfaces and Areas Dealing with Non-Routine Waste Chemical Safety, Keyholding and Alarm Codes for Cleaners Starting a Cleaning Business and Planning for it Running the Business with Quality Service Customer Satisfaction Management of Staff Marketing, Advertising and Sales Expansion Management Business Insurance, Tax and Additional Equipment Course 09: Complete Communication Skills Master Class for Life Module 01: Effective Communication Module 02: How to Talk to Anyone Module 03: Power of Storytelling Module 04: Becoming an Influencer Module 05: Importance of Body Language Module 06: Communication Skills for Job Interviews Module 07: Public Speaking Course 10: Personal Hygiene Introduction to Personal Hygiene and a Brief History Looking Clean, Smelling Clean Improving and Maintaining Oral Health Care of the Eyes Ear Care Secrets Foot & Nail Care in Personal Hygiene Hair Care Hygienic Ways Hygienic Approach to Skin Care Maintain Good Toilet Hygiene Potential Hygiene Guidelines Personal Hygiene During Coronavirus Pandemic Course 11: First Aid Training Introduction to Workplace First Aid Legal Framework for Workplace First Aid Incident Management at Work Primary Survey Secondary Survey Basic First-Aid Techniques Dealing with Minor Injuries at the Workplace Secondary Illness Loss of Responsiveness and CPR Secondary Illness Breathing Problems Secondary Illnesses and Injuries Dealing With Fractures and Dislocations Call for an Emergency CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this DIY Home Improvement bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our DIY Home Improvement is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various certifications will increase the value in your CV and open you up to multiple job sectors. Handyperson Painter Electricians Plumbers Carpenters Gardeners Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (DIY Home Improvement) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

***Note: Offer is Valid for the First 10 Learners Only*** DET: Level 5 Diploma in Education and Training (RQF) Are you passionate about teaching? Would you like to pursue a career in the education sector? If the answer is yes, the Focus Awards Level 5 Diploma in Education and Training (RQF) course is the perfect one to land a job with an average salary of £30,000 per year in the UK. Our meticulously designed curriculum covers various essential topics, from understanding educational theories to effective teaching methodologies. The Focus Awards Level 5 Diploma in Education and Training (RQF) course will boost your tutor skills. At the end of the period, you will be able to demonstrate proficient teaching and instructional skills and assess and evaluate student progress plus performance accurately. The Focus Awards Level 5 Diploma in Education and Training (RQF) course is not just about obtaining a diploma; it's about embracing your passion, unlocking your potential, and making a lasting impact on the lives of your future students. Why this is the Perfect Package for You! Grow and Boost Your Career: Drive your career forward by receiving a regulated qualification recognised by the British Government. Upgrade Your Knowledge and Skills: Upgrade your knowledge and refine your skills for better professional success. Be More Credible and Qualified: Enhance your credibility and qualifications, making you a standout candidate in your field. Get Unlimited Access to Entire Library: Enjoy unlimited access to our entire course library for a year. Seize this golden opportunity to advance your skills and achieve new heights! Support and Consultation from Experts: Receive valuable support and expert consultation to navigate challenges and opportunities in your career. 100% Money-Back Guarantee: Be confident with a 100% money-back guarantee, ensuring your investment in self-improvement is risk-free. So enrol in this DET: Level 5 Diploma in Education and Training (RQF) course to begin a smooth career in the education industry. Why choose focus awards? Focus Awards is recognised and regulated by Ofqual (The Office of Qualifications and Examinations Regulation) in the United Kingdom. Focus Awards qualification is respected worldwide, opening doors to diverse career opportunities. Therefore, the Level 5 Diploma in Education and Training (RQF) course is one of the best in the market due to Focus Awards accreditation. Stay ahead of the curve with the cutting-edge teaching methods and technologies of the Focus Awards. Benefits you will gain from this Focus Awards Level 5 Diploma in Education and Training (RQF): High-quality digital learning materials Intuitive e-learning platform Top-notch education standard Globally recognised certification Modules are available 24/7 for your convenience Exceptional customer support services DET: Level 5 Diploma in Education and Training (RQF) Curriculum Break Down and Credit Information for DET: Level 5 Diploma in Education and Training (RQF): The DET course has two unit groups in the curriculum. To achieve the qualification, learners must gain at least 120 credits (Group A - 75 credits and Group B - 45 credits). A minimum of 61 credits will have to be from Level 5. DET Group A-Mandatory Units: Unit 01: Teaching, Learning and Assessment in Education and Training [Achievement of the unit Theories, principles and models in education and training is a prerequisite for this unit.] Guidance to Achieving the Unit: Assignment Unit 02: Developing Teaching, Learning, and Assessment in Education and Training Guidance to Achieving the Unit: Assignment Unit 03: Theories, Principles and Models in Education and Training Guidance to Achieving the Unit: Assignment [Achievement of this unit is a prerequisite for the unit Developing Teaching, learning, and Assessment in education and training] Unit 04: Wider Professional Practice and Development in Education and Training Guidance to Achieving the Unit: Assignment DET Group B- Optional Units Unit 01: Developing, Using and Organising Resources in a Specialist Area Unit 02: Inclusive Practice Unit 03: Effective Partnership Working in the Learning and Teaching Context Guidance to Achieving the Units: Study Material Assignment Teaching Practice Requirement To get this level 5 DET qualification, you must practise for at least 100 hours and provide proof of your involvement in teaching groups of students. A crucial component of excellent beginning teacher preparation is the practice component. Each unit in this certificate has a unique practice requirement. Transfer of Practice There is no transfer of practice from a prior Level 3 Award in Education and Training(AET), including an approach that has been watched and assessed. Trainee teachers who have earned the Level 4 Certificate in Education and Training(CET) may apply twenty hours of practice and two hours of course that was observed and assessed towards the Level 5 Diploma in Education and Training's (DET) practice requirements. At least eight observations must be made, each lasting at least eight hours. Any observed practice finished as a part of the Level 3 Award in Education and Training is not included. Every single observation must last at least 30 minutes. Practice for the Education and Training units must occur in a classroom setting. A minimum of eight observations, of course, are required. The following necessary units must be connected to the eight observations: Teaching, learning, and assessment in education and training (Level 4) Developing teaching, learning, and assessment in education and training (Level 5). Qualification Study Time of Level 5 Diploma in Education and Training (DET - Previously DTLLS) Total Qualification Time of Level 5 Diploma in Education and Training (DET - Previously DTLLS): TQT is the approximate time a learner must complete all the course requirements to acquire his qualification. It entails preparing for classes, learning, researching, taking tests, etc. Total Qualification Time for this Level 5 Diploma in Education and Training (DET - Previously DTLLS) course - 1200 hours. Guided Learning Hours of Level 5 Diploma in Education and Training (DET - Previously DTLLS): GLH is the approximate duration a learner will require to meet all the course objectives for gaining his qualification under the presence of a supervisor or tutor. Total Guided Learning Hours for this course - 360 Who is this course for? DET: Level 5 Diploma in Education and Training (RQF) This DET: Level 5 Diploma in Education and Training (RQF) course is designed for those who want to work in the educational field as a competent professional. It provides excellent training to individuals who wish to obtain a sought-after educational and training qualification. Requirements DET: Level 5 Diploma in Education and Training (RQF) Learners must meet the following minimum criteria: Reading and communication skills should be adequate to meet the requirements of the training. Do not have a criminal background which prevents them working, with young people or vulnerable adults, as a teacher. Hold a relevant qualification at a level above that of their learners; ideally at least Level 3 in their area of specialism The minimum core of literacy, language, numeracy and ICT Career path DET: Level 5 Diploma in Education and Training (RQF) Lecturer / Teacher Assistant Teacher Coach or Trainer Teacher Primary School Teacher Secondary School Teacher Private Tutor Freelance Teacher/Trainer Certificates Hard Copy Certificate Hard copy certificate - Included

With any customer-facing role, there are times when you will find yourself in a difficult situation with a customer that requires a certain set of communication and practical skills to resolve any issues successfully. The Handling Difficult Customers training course teaches learners how to handle difficult conversations as a manager or wider member of the customer service team, guiding you on how to use your body language effectively, master crucial active listening techniques, and stay calm under pressure. Key Topics to Be Covered How to open and close a difficult conversation with a customer Strategies for handling difficult customers and conversations The art of active listening and responding How to ask open and supportive questions The tone of voice and body language techniques Learning Outcomes Learn how to start and close a difficult conversation successfully and with confidence Understand how to use your body language to communicate with customers effectively Enhance your communication skills to ask open and productive questions Learn the art of active listening to be able to engage with the customer fully Demonstrate knowledge of the rules regarding customer service etiquette Build rapport through empathy and learn how to stay calm under pressure Skills You Will Gain Customer service Problem-solving Communication Stress Management Why should you choose the Handling Difficult Customer course with Academy for Health & Fitness? Opportunity to earn a certificate accredited by CPD after completing this Handling Difficult Customer course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Globally accepted standard structured lesson planning Innovative and engaging contents and activities Assessments that measure higher-level thinking and skills Complete the Handling Difficult Customer program in your own time, at your own pace Each of our students gets full 24/7 tutor support Course Curriculum: Introduction Topics to be Covered: Introduction - Welcome from Alan Stevens Difficult Conversations Topics to be Covered: Why Are Some Conversations Difficult? Preparation Set-Up and Room Layout How to Start the Conversation Active Listening and Responding Ask Open and Supportive Questions Focus on Facts, Not Personalities Use of Tone and Body Language Exploring Alternative Solutions Handling Challenge How to Close a Difficult Conversation Conclusions Topics to be Covered: Summary - What We've Covered Thank You and Next Steps Assessment Process Once you have finished the learning stages in the course, your abilities will be assessed by an automated multiple-choice question session, after which you will receive the results immediately. Showcase Your Accomplishment of New Skills: Get a Certification of Completion The learners have to successfully complete the assessment of this Handling Difficult Customer course to achieve the CPD accredited certificate. Digital certificates can be ordered for only £10. The learner can purchase printed hard copies inside the UK for £29, and international students can purchase printed hard copies for £39. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Handling Difficult Customers Course Right for You? This course is ideal for those who work in customer-facing roles who wish to develop the fundamental skills to deal with difficult customers efficiently and confidently. There are no specific entry requirements for this course, which can be studied on a part-time or full-time basis. Career path On successful completion, you will have the practical skills and knowledge to provide excellent customer service to all types of customers, take control of difficult situations and resolve problems with professionalism, competency and confidence. You will also have a range of communication skills for dealing with challenging customer-facing scenarios.

Take your driving skills to the next level with the Driving Instructor Course. This course is built for aspiring driving instructors who wish to provide quality service to their customers. In this course, you will learn the essentials of driving and understand the strategies to provide effective instructions. The  Driving Instructor Course will teach you the roles and responsibilities of a driving instructor. From this resourceful course, you will understand the essentials of structured driving training. The modules will educate you on the process of ADI exams. In addition, you will learn valuable tips and tricks for driving smoothly. The course will also train you how to drive large vehicles.  Through this Driving Instructor Course, you will understand the strategies to deal with new customers. It will improve your communication skills and help you establish a flourishing career. Enrol today, and fast track your career. Learning Objectives Understand the role and responsibilities of a driving instructor Enrich your knowledge of structured driving training Learn the process of ADI exams Acquire the skills to become an excellent driver Know how to deal with new customers Improve your communication skills Develop the expertise to drive large vehicles Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Driving Instructor course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement This course is available to all learners of all academic backgrounds. A good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path On successful completion of the Driving Instructor Course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Driving Instructor Truck Driving Instructor Driver Course Curriculum Module 01: The Driving Instructor The Driving Instructor 00:20:00 Module 02: Structured Driver Training Structured Driver Training 00:29:00 Module 03: The ADI Exams The ADI Exams 00:37:00 Module 04: Communication Skills and Dealing with a New Client Communication Skills and Dealing with a New Client 00:26:00 Module 05: Learning to Drive Learning to Drive 00:35:00 Module 06: Driving Large Vehicles Driving Large Vehicles 00:35:00 Module 07: Assessment Items Assessment Items 00:28:00 Module 08: Disabilities and Impairments Disabilities and Impairments 00:34:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

10 premium courses| 10 PDF certificates for Absolutely Free

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

2 QLS Endorsed Course | CPD Certified | Free PDF + Hardcopy Certificates | 80 CPD Points | Lifetime Access

***24 Hour Limited Time Flash Sale*** Leadership, Supervisor and Line Management Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Leadership, Supervisor and Line Management Discover the power of effective leadership with our exclusive bundle of 8 courses - Leadership, Supervisor, and Line Management. This comprehensive package is designed to equip you with the essential knowledge and skills needed to excel in leadership roles. With 3 QLS-endorsed courses and 5 relevant CPD QS-accredited courses, this bundle offers a well-rounded learning experience. Unleash your leadership potential with our QLS-endorsed courses. Gain in-depth insights into Leadership Training, Supervisor Training, and Line Management, and receive hardcopy certificates upon completion. These courses provide you with the foundational understanding of leadership principles and practices, enabling you to make a positive impact in your professional journey. Expand your expertise further with our 5 CPD QS-accredited courses. These courses are carefully curated to enhance your understanding of crucial topics relevant to leadership and management, equipping you with the knowledge to navigate complex workplace scenarios. Key Features of the Leadership, Supervisor and Line Management Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Leadership, Supervisor and Line Management bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Leadership Training QLS Course 02: Supervisor Training QLS Course 03: Line Management 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Motivational Leadership Course 02: Workplace Diversity Course 03: Equality, Diversity and Discrimination Course 04: Conflict Resolution Course 05: Dealing With Difficult People Training In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Leadership, Supervisor and Line Management courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Unlock a world of opportunities with our Leadership, Supervisor, and Line Management bundle. Embark on a fulfilling career path, where you can contribute to organizational growth and inspire others to reach their full potential. Join us today and elevate your leadership capabilities to new heights. Learning Outcomes: Develop a comprehensive understanding of leadership theories and principles Acquire practical strategies for effective supervision and line management Cultivate motivational leadership skills to inspire and lead teams Enhance awareness and appreciation of workplace diversity and inclusion Acquire conflict resolution techniques for fostering a harmonious work environment Develop effective communication and interpersonal skills to deal with difficult individuals Gain a holistic understanding of equality, diversity, and discrimination issues in the workplace Immerse yourself in the world of leadership, supervisor, and line management with our comprehensive bundle. With a unique combination of 3 QLS-endorsed courses and 5 relevant CPD QS-accredited courses, this package offers a transformative learning experience. Discover the principles, techniques, and strategies that will empower you to become a successful leader in any industry. From understanding leadership theories to navigating workplace diversity, conflict resolution, and dealing with difficult people, this bundle covers it all. Embark on a rewarding journey of personal and professional growth as you unlock your leadership potential. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring leaders looking to develop a strong foundation in leadership principles Supervisors seeking to enhance their management and supervisory skills Professionals aspiring to advance their careers in line management Individuals who want to gain knowledge and insights into workplace diversity, conflict resolution, and dealing with difficult people Career path Team Leader: £25,000 - £40,000 per year Supervisor: £30,000 - £45,000 per year Line Manager: £35,000 - £60,000 per year Operations Manager: £40,000 - £70,000 per year Director of Operations: £60,000 - £100,000 per year Chief Executive Officer (CEO): £100,000+ per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

The Professional Certificate in Front Office - Level 2 - Courses provides essential training in office administration and front office management skills. It covers various topics, including effective planning, scheduling, business writing, communication, time and stress management, conflict resolution, and Microsoft Office skills, equipping learners with the necessary tools to excel in a front office role. Learning Outcomes: Develop a strong foundation in office administration and understand the key responsibilities of a front office professional. Acquire effective planning and scheduling skills to efficiently manage tasks and responsibilities in a front office environment. Enhance business writing skills to effectively communicate with clients, colleagues, and stakeholders. Master time and stress management techniques to handle busy front office operations and maintain a positive work-life balance. Improve communication skills to ensure effective interaction with customers and team members. Learn conflict management strategies to resolve disputes and maintain a harmonious work environment. Acquire essential Microsoft Office skills, such as Word, Excel, and PowerPoint, to efficiently handle office tasks and data management. Why buy this Professional Certificate in Front Office - Level 2 - Courses? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Professional Certificate in Front Office - Level 2 - Courses there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Professional Certificate in Front Office - Level 2 - Courses course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Professional Certificate in Front Office - Level 2 - Courses does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Professional Certificate in Front Office - Level 2 - Courses was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Professional Certificate in Front Office - Level 2 - Courses is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Office Administration Module 1: Introduction to Office Administration 00:17:00 Module 02: Skills of an Effective Administrator Module 2: Skills of an Effective Administrator 00:18:00 Module 03: Mail Services and Shipping Module 3: Mail Services and Shipping 00:27:00 Module 04: Effective Planning and Scheduling Module 4: Effective Planning and Scheduling 00:48:00 Module 05: Organising Meeting and Conferences Module 5: Organising Meeting and Conferences 00:27:00 Module 06: Business Writing Skills Module 6: Business Writing Skills 00:42:00 Module 07: Time Management Module 7: Time Management 00:37:00 Module 08: Stress Management Module 8: Stress Management 00:18:00 Module 09: Business Telephone Skills Module 9: Business Telephone Skills 00:21:00 Module 10: Communication Skills Module 10: Communication Skills 00:27:00 Module 11: Conflict Management Module 11: Conflict Management 00:16:00 Module 12:Business Etiquette Module 12: Business Etiquette 00:21:00 Module 13: Microsoft Office Skills Module 13: Microsoft Office Skills 00:07:00 Assignment Assignment - Professional Certificate in Front Office - Level 2 - Courses 00:00:00

CPD Certified Diploma| 15-in-1 Premium Bundle| 1 Free PDF Certificate | Updated Lesson Plan| Learner Support