Name: Effective Communication Techniques for Teachers and Trainers
Price: 25 GBP
Availability: InStock

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					<div><p>Are you ready to embark on a transformative journey through the captivating business world? Welcome to our Principle of Business course, where the realms of commerce come alive and your path to success begins. This course is not just about learning; it's about igniting your potential and propelling you towards a thriving career in the dynamic landscape of business.</p><p>In the first module, Business Markets and Nature, we take you on a captivating exploration of the intricate dance of markets and competition. You'll learn to dissect market dynamics, decipher consumer behaviour, and gain a competitive edge that sets you apart in business.</p><p>As you delve into Module 02, Shaping an Organisation's Goal, you'll uncover the art of steering businesses towards their goals. Guided by seasoned experts, you'll understand how to align an organization's aspirations with strategies for growth and sustainability.</p><p>Financial prowess takes center stage in Module 03, Business Finance Management. You'll master the art of managing business finances precisely, making informed decisions, and navigating the complex terrain of financial management. This Principle of Business course equips you with the skills needed to excel in the corporate world, opening doors to a world of opportunities.</p><p>Our Principle of Business course is not just an educational voyage; it's your passport to success in the world of commerce. Join us, and let's embark on this exhilarating journey together. Your future in business awaits.</p></div>
				</div>
				</div>
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			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Analyze business markets and competition effectively.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Develop and align organizational goals for sustainable growth.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Manage business finances with confidence and precision.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Create and manage budgets to optimize resource allocation.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Craft winning marketing and sales strategies.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Conduct market research and enhance brand value.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Harness information and communication systems for business success.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
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		</section>
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			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Gain a holistic understanding of business principles.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Boost your career prospects in a competitive market.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Learn from experienced industry professionals.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Stay updated with the latest business trends.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Join a community of like-minded learners.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
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			<div>
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				<div>
			<h2> <b>Career Path</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Business Analyst</span>
									</li>
								<li>
											<span>
													</span>
										<span>Marketing Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Financial Planner</span>
									</li>
								<li>
											<span>
													</span>
										<span>Sales Director</span>
									</li>
								<li>
											<span>
													</span>
										<span>Brand Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Information Systems Manager</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
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				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Basic understanding of business concepts.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer with internet connectivity.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Willingness to engage actively in course activities.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Section 01: Business Markets And The Nature</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Business Markets and the Nature</td><td><span>🕐 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 02: Shaping An Organisation's Goal</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Shaping an Organisation's Goal</td><td><span>🕐 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 03: Business Finance Management</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Business Finance Management</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 04: Business Budgeting</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Business Budgeting</td><td><span>🕐 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 05: Marketing And Sales Process</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Marketing and Sales Process</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 06: Market Research And Brand Value</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Market Research and Brand Value</td><td><span>🕐 00:12:00</span></td>
				</tr>
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					<td colspan="4"><strong>Section 07: Information &amp; Communication Systems</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Information &amp; Communication Systems</td><td><span>🕐 00:18:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Are you ready to embark on a transformative journey through the captivating business world? Welcome to our Principle of Business course, where the realms of commerce come alive and your path to success begins. This course is not just about learning; it's about igniting your potential and propelling you towards a thriving career in the dynamic landscape of business.
In the first module, Business Markets and Nature, we take you on a captivating exploration of the intricate dance of markets and competition. You'll learn to dissect market dynamics, decipher consumer behaviour, and gain a competitive edge that sets you apart in business.
As you delve into Module 02, Shaping an Organisation's Goal, you'll uncover the art of steering businesses towards their goals. Guided by seasoned experts, you'll understand how to align an organization's aspirations with strategies for growth and sustainability.
Financial prowess takes center stage in Module 03, Business Finance Management. You'll master the art of managing business finances precisely, making informed decisions, and navigating the complex terrain of financial management. This Principle of Business course equips you with the skills needed to excel in the corporate world, opening doors to a world of opportunities.
Our Principle of Business course is not just an educational voyage; it's your passport to success in the world of commerce. Join us, and let's embark on this exhilarating journey together. Your future in business awaits.
 Learning outcome
Analyze business markets and competition effectively.
Develop and align organizational goals for sustainable growth.
Manage business finances with confidence and precision.
Create and manage budgets to optimize resource allocation.
Craft winning marketing and sales strategies.
Conduct market research and enhance brand value.
Harness information and communication systems for business success.
 Why should I take this course?
Gain a holistic understanding of business principles.
Boost your career prospects in a competitive market.
Learn from experienced industry professionals.
Stay updated with the latest business trends.
Join a community of like-minded learners.
 Career Path
Business Analyst
Marketing Manager
Financial Planner
Sales Director
Brand Manager
Information Systems Manager
 Requirements
Basic understanding of business concepts.
Access to a computer with internet connectivity.
Willingness to engage actively in course activities.
Course Curriculum
Section 01: Business Markets And The Nature			
▶	Business Markets and the Nature	🕐 00:17:00
Section 02: Shaping An Organisation's Goal			
▶	Shaping an Organisation's Goal	🕐 00:13:00
Section 03: Business Finance Management			
▶	Business Finance Management	🕐 00:15:00
Section 04: Business Budgeting			
▶	Business Budgeting	🕐 00:17:00
Section 05: Marketing And Sales Process			
▶	Marketing and Sales Process	🕐 00:16:00
Section 06: Market Research And Brand Value			
▶	Market Research and Brand Value	🕐 00:12:00
Section 07: Information & Communication Systems			
▶	Information & Communication Systems	🕐 00:18:00

Skill Up

Online Course Marketing

Business Leadership

Business Fundamentals

Business & Finance

Business & Management

Business & Marketing

Unlock your potential in the world of business with our 'Principle of Business' course. In this comprehensive journey through the intricacies of the corporate realm, you'll gain the knowledge and skills needed to thrive.

Principle of Business

General Admission

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					<div><p><span>Do you know what the key skills graduate employers look for? Most employers often emphasise on industry-standard skills and competencies while finding a suitable candidate for the organisation. </span></p><p><span>Skill Up experts specially designed this HR Crisis Communication Training to provide a strong command of  HR Crisis Communication  <br />as well as with a solid foundation of industry-standard knowledge for learners like you. To become a qualified professional today, gain your desired skills and credentials to kickstart a successful career in the industry with this step-by-step training course. </span></p><p><span>Through this HR Crisis Communication Training <br />, you will gain both practical and theoretical understanding of HR Crisis Communication that will increase your employability in the field, help you stand out from the competition and boost your earning potential in no time.</span></p><p><span>Meanwhile, in this HR Crisis Communication Training <br />experts included up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. </span></p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
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				<div>
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				</div>
				</div>
				<div>
				<h2>Learning outcome</h2>
				</div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>One step ahead to pursue your dream job </span>
									</li>
								<li>
											<span>
													</span>
										<span>Get confident with the combination of abilities, qualities and experiences you can apply to perform tasks well</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get a deep understanding of the [course_topic] just in hours not years</span>
									</li>
								<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical and practical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical and practical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want </span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
				<div>
			<div>
					<div>
				<section>
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				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Requirements</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to any internet-enabled smart device.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<h2>Why should I take this course?</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>3+ hours of interactive high-quality video content. </span>
									</li>
								<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful salespeople to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various practical sales techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 1: Crisis and HR Manager</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Crisis and HR Manager</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: Planning and Managing Communication</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Planning and Managing Communication</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: Effective Communication</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Effective Communication</td><td><span>🕐 00:31:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: Preparing for a Crisis</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Preparing for a Crisis</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: Communication During and After a Crisis</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Communication During and After a Crisis</td><td><span>🕐 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06:  Building a Crisis Resilient Workforce</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Building a Crisis Resilient Workforce</td><td><span>🕐 00:39:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Mock Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - HR Crisis Communication Training</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Final Exam</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam - HR Crisis Communication Training</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Order Your Certificate</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Order Your Certificate</td><td><span>🕐 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Do you know what the key skills graduate employers look for? Most employers often emphasise on industry-standard skills and competencies while finding a suitable candidate for the organisation. 
Skill Up experts specially designed this HR Crisis Communication Training to provide a strong command of HR Crisis Communication 
as well as with a solid foundation of industry-standard knowledge for learners like you. To become a qualified professional today, gain your desired skills and credentials to kickstart a successful career in the industry with this step-by-step training course. 
Through this HR Crisis Communication Training 
, you will gain both practical and theoretical understanding of HR Crisis Communication that will increase your employability in the field, help you stand out from the competition and boost your earning potential in no time.
Meanwhile, in this HR Crisis Communication Training 
experts included up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. 
Learning outcome
One step ahead to pursue your dream job
Get confident with the combination of abilities, qualities and experiences you can apply to perform tasks well
Get a deep understanding of the [course_topic] just in hours not years
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical and practical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Know how to use your theoretical and practical knowledge to adapt in any working environment
Study at your convenient time and from wherever you want
Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to any internet-enabled smart device.
Why should I take this course?
3+ hours of interactive high-quality video content.
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful salespeople to transform their careers.
You will be able to incorporate various practical sales techniques successfully and understand your customers better.
Course Curriculum
Module 1: Crisis and HR Manager			
▶	Crisis and HR Manager	🕐 00:20:00
Module 02: Planning and Managing Communication			
▶	Planning and Managing Communication	🕐 00:25:00
Module 03: Effective Communication			
▶	Effective Communication	🕐 00:31:00
Module 04: Preparing for a Crisis			
▶	Preparing for a Crisis	🕐 00:25:00
Module 05: Communication During and After a Crisis			
▶	Communication During and After a Crisis	🕐 00:24:00
Module 06: Building a Crisis Resilient Workforce			
▶	Building a Crisis Resilient Workforce	🕐 00:39:00
Mock Exam			
	Mock Exam - HR Crisis Communication Training	🕐 00:20:00
Final Exam			
	Final Exam - HR Crisis Communication Training	🕐 00:20:00
Order Your Certificate			
	Order Your Certificate	🕐 00:00:00

HR Management

HR (Human Resources)

Business Communication Skills

Employability Skills

Health Coach Training

Trainers Course

Do you know what the key skills graduate employers look for? Most employers often emphasise on industry-standard skills

HR Crisis Communication Training

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						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>In today's evolving corporate landscape, the role of a manager transcends mere supervision; it's about nurturing talent, embracing adaptability, and fostering a culture of inclusivity and respect. Step into Employee Training Responsibilities, a transformative experience curated for visionary leaders like you. This course is your compass to navigating the multifaceted responsibilities that today's managers face, ensuring that every team member thrives in harmony and efficiency.</p><p>From the intricate art of coaching to the delicate dance of conflict resolution, this course weaves through the essential fabric of being a leader in the contemporary workplace. Managers will be equipped with tools to manoeuvre through challenges such as implementing change, preventing harassment, and valuing workplace diversity. The lessons also demystify the processes of performance appraisals, ensuring that feedback becomes a bridge to growth rather than a point of contention.</p><p>Beyond the tangible skills, journey through a transformative path focusing on communication strategies, ensuring that every interaction is laced with clarity, understanding, and mutual respect. As you conclude this expedition, a refined time management prowess awaits, especially tailored for those who lead. So, if you're set to redefine leadership, create ripples of positive change, and drive unparalleled team synergy, Employee Training Responsibilities is the beacon you've been seeking.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Develop and implement an effective employee training and development program.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Coach and mentor employees effectively.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Help employees embrace change in the workplace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Prevent harassment and promote a respectful workplace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Conduct effective performance appraisals and provide feedback to employees.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Communicate effectively in the workplace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Resolve conflict effectively in the workplace.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Strengthen your leadership repertoire with multifaceted training skills.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Learn to foster a harmonious, respectful, and adaptable workplace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Equip yourself with strategies to manage conflicts and celebrate team diversity.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Enhance your time management techniques, specifically tailored for leaders.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Position yourself as a manager adept at providing constructive feedback and appraisals.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Career Path</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Training and Development Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Learning and Development Specialist</span>
									</li>
								<li>
											<span>
													</span>
										<span>Human Resources Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>People Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Organizational Development Manager</span>
									</li>
								<li>
											<span>
													</span>
										<span>Management Consultant</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>A keen interest in improving managerial training techniques.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Familiarity with basic leadership principles.</span>
									</li>
								<li>
											<span>
													</span>
										<span>A willingness to apply learned techniques in real managerial situations.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Section 01: Introduction </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 1: Introduction to Employee Training Responsibilities</td><td><span>🕐 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 02: Coaching and Mentoring Skills for Managers</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 2: Coaching and Mentoring Skills for Managers</td><td><span>🕐 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 03: Embracing Change in the Workplace</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 3: Embracing Change in the Workplace</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 04: Preventing Harassment and Promoting a Respectful Workplace</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 4: Preventing Harassment and Promoting a Respectful Workplace</td><td><span>🕐 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 05: Effective Performance Appraisals and Feedback</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 5: Effective Performance Appraisals and Feedback</td><td><span>🕐 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 06: Effective Communication Strategies</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 6: Effective Communication Strategies</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 07: Conflict Resolution</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 7: Conflict Resolution</td><td><span>🕐 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 08: Building and Valuing Workplace Diversity</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 8: Building and Valuing Workplace Diversity</td><td><span>🕐 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 09: Time Management for Managers</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Module 9: Time Management for Managers</td><td><span>🕐 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

In today's evolving corporate landscape, the role of a manager transcends mere supervision; it's about nurturing talent, embracing adaptability, and fostering a culture of inclusivity and respect. Step into Employee Training Responsibilities, a transformative experience curated for visionary leaders like you. This course is your compass to navigating the multifaceted responsibilities that today's managers face, ensuring that every team member thrives in harmony and efficiency.
From the intricate art of coaching to the delicate dance of conflict resolution, this course weaves through the essential fabric of being a leader in the contemporary workplace. Managers will be equipped with tools to manoeuvre through challenges such as implementing change, preventing harassment, and valuing workplace diversity. The lessons also demystify the processes of performance appraisals, ensuring that feedback becomes a bridge to growth rather than a point of contention.
Beyond the tangible skills, journey through a transformative path focusing on communication strategies, ensuring that every interaction is laced with clarity, understanding, and mutual respect. As you conclude this expedition, a refined time management prowess awaits, especially tailored for those who lead. So, if you're set to redefine leadership, create ripples of positive change, and drive unparalleled team synergy, Employee Training Responsibilities is the beacon you've been seeking.
 Learning outcome
Develop and implement an effective employee training and development program.
Coach and mentor employees effectively.
Help employees embrace change in the workplace.
Prevent harassment and promote a respectful workplace.
Conduct effective performance appraisals and provide feedback to employees.
Communicate effectively in the workplace.
Resolve conflict effectively in the workplace.
 Why should I take this course?
Strengthen your leadership repertoire with multifaceted training skills.
Learn to foster a harmonious, respectful, and adaptable workplace.
Equip yourself with strategies to manage conflicts and celebrate team diversity.
Enhance your time management techniques, specifically tailored for leaders.
Position yourself as a manager adept at providing constructive feedback and appraisals.
 Career Path
Training and Development Manager
Learning and Development Specialist
Human Resources Manager
People Manager
Organizational Development Manager
Management Consultant
 Requirements
A keen interest in improving managerial training techniques.
Familiarity with basic leadership principles.
A willingness to apply learned techniques in real managerial situations.
Course Curriculum
Section 01: Introduction			
▶	Module 1: Introduction to Employee Training Responsibilities	🕐 00:20:00
Section 02: Coaching and Mentoring Skills for Managers			
▶	Module 2: Coaching and Mentoring Skills for Managers	🕐 00:11:00
Section 03: Embracing Change in the Workplace			
▶	Module 3: Embracing Change in the Workplace	🕐 00:16:00
Section 04: Preventing Harassment and Promoting a Respectful Workplace			
▶	Module 4: Preventing Harassment and Promoting a Respectful Workplace	🕐 00:13:00
Section 05: Effective Performance Appraisals and Feedback			
▶	Module 5: Effective Performance Appraisals and Feedback	🕐 00:13:00
Section 06: Effective Communication Strategies			
▶	Module 6: Effective Communication Strategies	🕐 00:16:00
Section 07: Conflict Resolution			
▶	Module 7: Conflict Resolution	🕐 00:11:00
Section 08: Building and Valuing Workplace Diversity			
▶	Module 8: Building and Valuing Workplace Diversity	🕐 00:16:00
Section 09: Time Management for Managers			
▶	Module 9: Time Management for Managers	🕐 00:20:00

Learning & Development

Life Coach Training

Leadership Development

Manager Training

Teaching & Training

Become a world-class employee training manager with this comprehensive course. Learn how to develop and implement effective training programs, coach and mentor your team, and create a positive and productive workplace culture.

Employee Training Responsibilities

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Journey into the heart of organisational efficacy with 'Basics of Process Planning'. This isn't just another course; it's a voyage into the multidimensional facets of planning that can spell the difference between mediocrity and excellence. From the nitty-gritty of business blueprints to the finesse of managing human resources, every module is a revelation.</p><p>In Module 02, you'll be ushered into the sanctum of business planning, unearthing the secrets that allow enterprises to thrive in an ever-evolving market. As we venture into Modules 03 and 04, the symphony of operations and people management comes alive, revealing how these twin pillars set the rhythm for a harmonious organisational dance. No stone is left unturned as the course leads you through the importance of motivation in Module 05, teaching you the alchemy of transforming routine tasks into inspirational missions.</p><p>However, the crescendo builds in the concluding Modules 06 and 07. Here, the art of communication takes centre stage. Learn how to craft messages that resonate, listen in ways that foster understanding, and develop relationships that are the bedrock of successful business interactions. By the end of this Basics of Process Planning course, you'll be equipped with knowledge and wield the power of strategies to shape the future of organisations.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Understand the foundational principles of process planning.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Differentiate between business, operations, and people management planning.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Develop strategies to enhance team performance using motivational methods.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Formulate effective communication strategies for diverse business settings.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Foster enriching interpersonal relationships within a business environment.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Navigate the complexities of business communication.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Design and execute bespoke plans tailored to specific organisational needs.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Acquire a holistic understanding of process planning.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Master tools to boost team motivation and productivity.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Gain insights into fostering effective business relationships.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Learn under modules designed with comprehensive coverage.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Elevate your potential in strategic organisational roles.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Career Path</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Business Planning Strategist</span>
									</li>
								<li>
											<span>
													</span>
										<span>Operations Planning Analyst</span>
									</li>
								<li>
											<span>
													</span>
										<span>People Management Consultant</span>
									</li>
								<li>
											<span>
													</span>
										<span>Motivational Coach for Corporates</span>
									</li>
								<li>
											<span>
													</span>
										<span>Business Communication Specialist</span>
									</li>
								<li>
											<span>
													</span>
										<span>Interpersonal Relations Manager</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>A keen interest in organisational development and planning.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Basic understanding of business concepts.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Ability to communicate and collaborate in English.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Section 01: Introduction </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Process Planning</td><td><span>🕐 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 02: Business Planning</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Business Planning</td><td><span>🕐 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 03: Operations Planning</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Operations Planning</td><td><span>🕐 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 04: People Management Planning</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>People Management Planning</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 05: Use Of Motivational Method To Boost Performance</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Use of Motivational Method to Boost Performance</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 06: Communication Planning</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Communication Planning</td><td><span>🕐 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Section 07: Business Communication Interpersonal Relationships</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Business Communication Interpersonal Relationships</td><td><span>🕐 00:14:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Journey into the heart of organisational efficacy with 'Basics of Process Planning'. This isn't just another course; it's a voyage into the multidimensional facets of planning that can spell the difference between mediocrity and excellence. From the nitty-gritty of business blueprints to the finesse of managing human resources, every module is a revelation.
In Module 02, you'll be ushered into the sanctum of business planning, unearthing the secrets that allow enterprises to thrive in an ever-evolving market. As we venture into Modules 03 and 04, the symphony of operations and people management comes alive, revealing how these twin pillars set the rhythm for a harmonious organisational dance. No stone is left unturned as the course leads you through the importance of motivation in Module 05, teaching you the alchemy of transforming routine tasks into inspirational missions.
However, the crescendo builds in the concluding Modules 06 and 07. Here, the art of communication takes centre stage. Learn how to craft messages that resonate, listen in ways that foster understanding, and develop relationships that are the bedrock of successful business interactions. By the end of this Basics of Process Planning course, you'll be equipped with knowledge and wield the power of strategies to shape the future of organisations.
 Learning outcome
Understand the foundational principles of process planning.
Differentiate between business, operations, and people management planning.
Develop strategies to enhance team performance using motivational methods.
Formulate effective communication strategies for diverse business settings.
Foster enriching interpersonal relationships within a business environment.
Navigate the complexities of business communication.
Design and execute bespoke plans tailored to specific organisational needs.
 Why should I take this course?
Acquire a holistic understanding of process planning.
Master tools to boost team motivation and productivity.
Gain insights into fostering effective business relationships.
Learn under modules designed with comprehensive coverage.
Elevate your potential in strategic organisational roles.
 Career Path
Business Planning Strategist
Operations Planning Analyst
People Management Consultant
Motivational Coach for Corporates
Business Communication Specialist
Interpersonal Relations Manager
 Requirements
A keen interest in organisational development and planning.
Basic understanding of business concepts.
Ability to communicate and collaborate in English.
Course Curriculum
Section 01: Introduction			
▶	Introduction to Process Planning	🕐 00:11:00
Section 02: Business Planning			
▶	Business Planning	🕐 00:17:00
Section 03: Operations Planning			
▶	Operations Planning	🕐 00:13:00
Section 04: People Management Planning			
▶	People Management Planning	🕐 00:14:00
Section 05: Use Of Motivational Method To Boost Performance			
▶	Use of Motivational Method to Boost Performance	🕐 00:15:00
Section 06: Communication Planning			
▶	Communication Planning	🕐 00:13:00
Section 07: Business Communication Interpersonal Relationships			
▶	Business Communication Interpersonal Relationships	🕐 00:14:00

Step into the dynamic realm of process planning, where business, operations, and people unite to achieve stellar outcomes. This course lights the path!

Basics of Process Planning

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Supervisor Training and Employee Management  has been specially designed to help learners gain a good command of Supervisor Training and Employee Management, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Supervisor Training and Employee Management , you will gain both practical and theoretical understanding of Supervisor Training and Employee Management  that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 01 - Fundamentals of Supervisor Training</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Fundamentals of Supervisor Training</td><td><span>🕐 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02 - Understanding the Role of Supervision</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Understanding the Role of Supervision</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03 - Essential Skills in Supervision</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Essential Skills in Supervision</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04 - Recruitment and Dismissal</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Recruitment and Dismissal</td><td><span>🕐 00:38:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05 - Employee Management</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Employee Management</td><td><span>🕐 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06 - Communication Skill Development</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Communication Skill Development</td><td><span>🕐 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07 - Interactive Training for New Supervisors</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Interactive Training for New Supervisors</td><td><span>🕐 00:32:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 08 - Conflict Management</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Conflict Management</td><td><span>🕐 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 09 - Cybersecurity for Employees</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Cybersecurity for Employees</td><td><span>🕐 00:28:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Supervisor Training and Employee Management has been specially designed to help learners gain a good command of Supervisor Training and Employee Management, providing them with a solid foundation of knowledge to become a qualified professional.
Through this Supervisor Training and Employee Management , you will gain both practical and theoretical understanding of Supervisor Training and Employee Management that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Module 01 - Fundamentals of Supervisor Training			
▶	Fundamentals of Supervisor Training	🕐 00:26:00
Module 02 - Understanding the Role of Supervision			
▶	Understanding the Role of Supervision	🕐 00:25:00
Module 03 - Essential Skills in Supervision			
▶	Essential Skills in Supervision	🕐 00:30:00
Module 04 - Recruitment and Dismissal			
▶	Recruitment and Dismissal	🕐 00:38:00
Module 05 - Employee Management			
▶	Employee Management	🕐 00:23:00
Module 06 - Communication Skill Development			
▶	Communication Skill Development	🕐 00:23:00
Module 07 - Interactive Training for New Supervisors			
▶	Interactive Training for New Supervisors	🕐 00:32:00
Module 08 - Conflict Management			
▶	Conflict Management	🕐 00:27:00
Module 09 - Cybersecurity for Employees			
▶	Cybersecurity for Employees	🕐 00:28:00

Educational Supervisor

Supervisor

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Supervisor Training and Employee Management

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Customer Relations Manager has been specially designed to help learners gain a good command of Customer Relations Manager, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Customer Relations Manager, you will gain both practical and theoretical understanding of Customer Relations Manager that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. </p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					<div>
							
					
									
							
					
									
							
					
									
							
					
									
					</div>
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 01: Introduction to Customer Relationship Management (CRM) </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Customer Relationship Management (CRM)</td><td><span>🕐 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: CRM Fundamentals </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>CRM Fundamentals</td><td><span>🕐 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: CRM Strategies </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>CRM Strategies</td><td><span>🕐 00:34:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: Data Analysis in CRM </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Data Analysis in CRM</td><td><span>🕐 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: CRM Databases </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>CRM Databases</td><td><span>🕐 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06: Customer Service Communication Strategies </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Customer Service Communication Strategies</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07: Measuring Customer Service </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Measuring Customer Service</td><td><span>🕐 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 08: Deepening Customer Relationship </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Deepening Customer Relationship</td><td><span>🕐 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 09: Handling Customer Complaints </strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Handling Customer Complaints</td><td><span>🕐 00:21:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Customer Relations Manager has been specially designed to help learners gain a good command of Customer Relations Manager, providing them with a solid foundation of knowledge to become a qualified professional.
Through this Customer Relations Manager, you will gain both practical and theoretical understanding of Customer Relations Manager that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. 
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Module 01: Introduction to Customer Relationship Management (CRM)			
▶	Introduction to Customer Relationship Management (CRM)	🕐 00:23:00
Module 02: CRM Fundamentals			
▶	CRM Fundamentals	🕐 00:23:00
Module 03: CRM Strategies			
▶	CRM Strategies	🕐 00:34:00
Module 04: Data Analysis in CRM			
▶	Data Analysis in CRM	🕐 00:29:00
Module 05: CRM Databases			
▶	CRM Databases	🕐 00:22:00
Module 06: Customer Service Communication Strategies			
▶	Customer Service Communication Strategies	🕐 00:25:00
Module 07: Measuring Customer Service			
▶	Measuring Customer Service	🕐 00:13:00
Module 08: Deepening Customer Relationship			
▶	Deepening Customer Relationship	🕐 00:24:00
Module 09: Handling Customer Complaints			
▶	Handling Customer Complaints	🕐 00:21:00

Customer Relations Manager

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Communications for Small Business Owners has been specially designed to help learners gain a good command of Communications for Small Business Owners, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Communications for Small Business Owners, you will gain both practical and theoretical understanding of Communications for Small Business Owners that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 1: Key Communication Components and the Building Blocks	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Key Communication Components and the Building Blocks</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 2. Your Communications Plan	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Your Communications Plan</td><td><span>🕐 00:28:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 3: The Five C's of a Successful Message	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Five C's of a Successful Message</td><td><span>🕐 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 4: Communication Strategies	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Communication Strategies</td><td><span>🕐 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 5: Sharing Information Through Media Releases	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Sharing Information Through Media Releases</td><td><span>🕐 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 6: Communicating Online	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Communicating Online</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 7: Using Stories to Communicate	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Using Stories to Communicate</td><td><span>🕐 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 8: Polishers and Time Savers	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Polishers and Time Savers</td><td><span>🕐 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 9: Enhancing Your Results	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Enhancing Your Results</td><td><span>🕐 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Maintaining Your Message in Crisis	</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Maintaining Your Message in Crisis</td><td><span>🕐 00:05:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Communications for Small Business Owners has been specially designed to help learners gain a good command of Communications for Small Business Owners, providing them with a solid foundation of knowledge to become a qualified professional.
Through this Communications for Small Business Owners, you will gain both practical and theoretical understanding of Communications for Small Business Owners that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Module 1: Key Communication Components and the Building Blocks			
▶	Key Communication Components and the Building Blocks	🕐 00:30:00
Module 2. Your Communications Plan			
▶	Your Communications Plan	🕐 00:28:00
Module 3: The Five C's of a Successful Message			
▶	The Five C's of a Successful Message	🕐 00:21:00
Module 4: Communication Strategies			
▶	Communication Strategies	🕐 00:13:00
Module 5: Sharing Information Through Media Releases			
▶	Sharing Information Through Media Releases	🕐 00:12:00
Module 6: Communicating Online			
▶	Communicating Online	🕐 00:14:00
Module 7: Using Stories to Communicate			
▶	Using Stories to Communicate	🕐 00:09:00
Module 8: Polishers and Time Savers			
▶	Polishers and Time Savers	🕐 00:17:00
Module 9: Enhancing Your Results			
▶	Enhancing Your Results	🕐 00:14:00
Module 10: Maintaining Your Message in Crisis			
▶	Maintaining Your Message in Crisis	🕐 00:05:00

Communications for Small Business Owners

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Customer Service Representative has been specially designed to help learners gain a good command of Customer Service Representative, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Customer Service Representative, you will gain both practical and theoretical understanding of Customer Service Representative that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. </p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong>Module 01: Introduction to Customer Relationship Management (CRM)</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Customer Relationship Management (CRM)</td><td><span>🕐 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: CRM Fundamentals</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>CRM Fundamentals</td><td><span>🕐 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: CRM Strategies</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>CRM Strategies</td><td><span>🕐 00:34:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: CRM Databases</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>CRM Databases</td><td><span>🕐 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: Deepening Customer Relationship</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Deepening Customer Relationship</td><td><span>🕐 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06: Handling Customer Complaints</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Handling Customer Complaints</td><td><span>🕐 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07: Introduction to Customer Service</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Customer Service</td><td><span>🕐 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 08: What's Different about Good Customer Service?</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>What's Different about Good Customer Service?</td><td><span>🕐 00:13:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 09: Customer Service Communication Strategies</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Customer Service Communication Strategies</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Building Rapport Over the Phone</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Building Rapport Over the Phone</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 11: Active Listening and Managing Tough Callers</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Active Listening and Managing Tough Callers</td><td><span>🕐 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 12: Problem Solving over the Phone</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Problem Solving over the Phone</td><td><span>🕐 01:05:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Customer Service Representative has been specially designed to help learners gain a good command of Customer Service Representative, providing them with a solid foundation of knowledge to become a qualified professional.
Through this Customer Service Representative, you will gain both practical and theoretical understanding of Customer Service Representative that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals. 
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Module 01: Introduction to Customer Relationship Management (CRM)			
▶	Introduction to Customer Relationship Management (CRM)	🕐 00:23:00
Module 02: CRM Fundamentals			
▶	CRM Fundamentals	🕐 00:23:00
Module 03: CRM Strategies			
▶	CRM Strategies	🕐 00:34:00
Module 04: CRM Databases			
▶	CRM Databases	🕐 00:22:00
Module 05: Deepening Customer Relationship			
▶	Deepening Customer Relationship	🕐 00:24:00
Module 06: Handling Customer Complaints			
▶	Handling Customer Complaints	🕐 00:21:00
Module 07: Introduction to Customer Service			
▶	Introduction to Customer Service	🕐 00:24:00
Module 08: What's Different about Good Customer Service?			
▶	What's Different about Good Customer Service?	🕐 00:13:00
Module 09: Customer Service Communication Strategies			
▶	Customer Service Communication Strategies	🕐 00:25:00
Module 10: Building Rapport Over the Phone			
▶	Building Rapport Over the Phone	🕐 00:25:00
Module 11: Active Listening and Managing Tough Callers			
▶	Active Listening and Managing Tough Callers	🕐 00:29:00
Module 12: Problem Solving over the Phone			
▶	Problem Solving over the Phone	🕐 01:05:00

Customer Service Representative

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
			<div></div>
		</div>
				</div>
				</div>
				<div>
				<div>
			
				</div>
				<div>
				<div>
					<div><p>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Performance Coach has been specially designed to help learners gain a good command of Performance Coach, providing them with a solid foundation of knowledge to become a qualified professional.</p><p>Through this Performance Coach, you will gain both practical and theoretical understanding of Performance Coach that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</p><p>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.</p></div>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</div></section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2><b> Learning outcome</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					</div>
				</div>
				<div>
				<div>
					
			</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Why should I take this course?</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful people to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
			<h2> <b>Requirements</b></h2>		</div>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to a computer or digital device with internet connectivity.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong> Module 01: Introduction to Performance Coaching</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Introduction to Performance Coaching</td><td><span>🕐 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: The Coach or Client Relationship</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Coach or Client Relationship</td><td><span>🕐 00:19:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: Coaching and Mentoring Models</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Coaching and Mentoring Models</td><td><span>🕐 01:02:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: Ethical Aspects of Coaching and Mentoring</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Ethical Aspects of Coaching and Mentoring</td><td><span>🕐 00:34:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: Effective Communication Skill</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Effective Communication Skill</td><td><span>🕐 00:23:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06: Personal Skills</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Personal Skills</td><td><span>🕐 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07: Management Skills</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Management Skills</td><td><span>🕐 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 08: Organisational Skills</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Organisational Skills</td><td><span>🕐 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 09: Motivation and Mindset</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Motivation and Mindset</td><td><span>🕐 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Key Themes of NLP</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Key Themes of NLP</td><td><span>🕐 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong> Module 11: The Relationship Between Stress and Performance: The Inverted-U Theory</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>The Relationship Between Stress and Performance: The Inverted-U Theory</td><td><span>🕐 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 12: Leadership Under Pressure</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Leadership Under Pressure</td><td><span>🕐 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 13: Setting Up as a Coach</strong></td>
				</tr>
								<tr>
					<td>▶</td>
					<td>Setting Up as a Coach</td><td><span>🕐 00:24:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Performance Coach has been specially designed to help learners gain a good command of Performance Coach, providing them with a solid foundation of knowledge to become a qualified professional.
Through this Performance Coach, you will gain both practical and theoretical understanding of Performance Coach that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.
 Learning outcome
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
 Why should I take this course?
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful people to transform their careers.
You will be able to incorporate various techniques successfully and understand your customers better.
 Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to a computer or digital device with internet connectivity.
Course Curriculum
Module 01: Introduction to Performance Coaching			
▶	Introduction to Performance Coaching	🕐 00:15:00
Module 02: The Coach or Client Relationship			
▶	The Coach or Client Relationship	🕐 00:19:00
Module 03: Coaching and Mentoring Models			
▶	Coaching and Mentoring Models	🕐 01:02:00
Module 04: Ethical Aspects of Coaching and Mentoring			
▶	Ethical Aspects of Coaching and Mentoring	🕐 00:34:00
Module 05: Effective Communication Skill			
▶	Effective Communication Skill	🕐 00:23:00
Module 06: Personal Skills			
▶	Personal Skills	🕐 00:22:00
Module 07: Management Skills			
▶	Management Skills	🕐 00:25:00
Module 08: Organisational Skills			
▶	Organisational Skills	🕐 00:22:00
Module 09: Motivation and Mindset			
▶	Motivation and Mindset	🕐 00:24:00
Module 10: Key Themes of NLP			
▶	Key Themes of NLP	🕐 00:21:00
Module 11: The Relationship Between Stress and Performance: The Inverted-U Theory			
▶	The Relationship Between Stress and Performance: The Inverted-U Theory	🕐 00:18:00
Module 12: Leadership Under Pressure			
▶	Leadership Under Pressure	🕐 00:17:00
Module 13: Setting Up as a Coach			
▶	Setting Up as a Coach	🕐 00:24:00

Sports Coaching

Coaching Skills

Life Coaching

Performance Coach

<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div><p><span>Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Effective Communication Techniques for Teachers and Trainers Course </span><span>has been specially designed to help learners gain a good command of Effective Communication Techniques for Teachers and Trainers Course</span><span>, providing them with a solid foundation of knowledge to become a qualified professional.</span></p><p><span>Through this Effective Communication Techniques for Teachers and Trainers Course</span><span>, you will gain both practical and theoretical understanding of Effective Communication Techniques for Teachers and Trainers Course </span><span>that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.</span></p><p><span>Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.`</span></p></div>
				</div>
				</div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>

				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Learning outcome</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>Get a deep understanding of the Effective Communication Techniques for Teachers and Trainers Course just in hours not years</span>
									</li>
								<li>
											<span>
													</span>
										<span>Familiar yourself with the recent development and updates of the relevant industry</span>
									</li>
								<li>
											<span>
													</span>
										<span>Know how to use your theoretical and practical knowledge to adapt in any working environment</span>
									</li>
								<li>
											<span>
													</span>
										<span>Get help from our expert tutors anytime you need</span>
									</li>
								<li>
											<span>
													</span>
										<span> Access to course contents that are designed and prepared by industry professionals</span>
									</li>
								<li>
											<span>
													</span>
										<span>Study at your convenient time and from wherever you want </span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
				<div>
			<div>
					<div>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<div>
					<div>
																					</div>
				</div>
				</div>
				<div>
				<h2>Requirements</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>No formal qualifications required, anyone from any academic background can take this course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Access to any internet-enabled smart device.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
				<section>
						<div>
				<div>
				<div>
			<div>
					<div>
				<div>
				<h2>Why should I take this course?</h2>
				</div>
				<div>
				<div>
					<ul>
							<li>
											<span>
													</span>
										<span>2+ hours of on-demand video lectures and downloadable resources.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Affordable premium-quality E-learning content, you can learn at your own pace.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will receive a completion certificate upon completing the course.</span>
									</li>
								<li>
											<span>
													</span>
										<span>Internationally recognized Accredited Qualification will boost up your resume.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will learn the researched and proven approach adopted by successful salespeople to transform their careers.</span>
									</li>
								<li>
											<span>
													</span>
										<span>You will be able to incorporate various practical sales techniques successfully and understand your customers better.</span>
									</li>
						</ul>
				</div>
				</div>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section>
						</div>
			</div>
		</div>
						</div>
			</div>
		</section><div>
                            <div>
                                <h2>Course Curriculum</h2>
                            </div>
                            			<div>
				

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"><strong> Module 01: Basic Concept of Communication</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Basic Concept of Communication</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 02: Foundations of Classroom Communication</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Foundations of Classroom Communication</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 03: Effective Verbal and Nonverbal Communication</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Effective Verbal and Nonverbal Communication</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 04: Importance of Effective Listening</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Importance of Effective Listening</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 05: Strategies for Building Effective Communication</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Strategies for Building Effective Communication</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 06: Sharing Information in the Classroom</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Sharing Information in the Classroom</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 07: Leading Classroom Discussions</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leading Classroom Discussions</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 08: Communicative Reading and Storytelling</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communicative Reading and Storytelling</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 09: Using Classroom Talk to Encourage Students' Thinking</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Using Classroom Talk to Encourage Students' Thinking</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 10: Communicating with Parents</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communicating with Parents</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 11: Communicating with Colleagues</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communicating with Colleagues</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 12: Communicating with Administrators</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communicating with Administrators</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 13: Communicating with Difficult People</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communicating with Difficult People</td><td><span>🕐 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4"><strong>Module 14: Communicating in Less-Than-Ideal Circumstances</strong></td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communicating in Less-Than-Ideal Circumstances</td><td><span>🕐 00:30:00</span></td>
				</tr>
				</tbody></table></div>

			</div>
		                        </div>

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step training course. This Effective Communication Techniques for Teachers and Trainers Course has been specially designed to help learners gain a good command of Effective Communication Techniques for Teachers and Trainers Course, providing them with a solid foundation of knowledge to become a qualified professional.
Through this Effective Communication Techniques for Teachers and Trainers Course, you will gain both practical and theoretical understanding of Effective Communication Techniques for Teachers and Trainers Course that will increase your employability in this field, help you stand out from the competition and boost your earning potential in no time.
Not only that, but this training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry. This qualification is fully accredited, broken down into several manageable modules, ideal for aspiring professionals.`
Learning outcome
Get a deep understanding of the Effective Communication Techniques for Teachers and Trainers Course just in hours not years
Familiar yourself with the recent development and updates of the relevant industry
Know how to use your theoretical and practical knowledge to adapt in any working environment
Get help from our expert tutors anytime you need
Access to course contents that are designed and prepared by industry professionals
Study at your convenient time and from wherever you want
Requirements
No formal qualifications required, anyone from any academic background can take this course.
Access to any internet-enabled smart device.
Why should I take this course?
2+ hours of on-demand video lectures and downloadable resources.
Affordable premium-quality E-learning content, you can learn at your own pace.
You will receive a completion certificate upon completing the course.
Internationally recognized Accredited Qualification will boost up your resume.
You will learn the researched and proven approach adopted by successful salespeople to transform their careers.
You will be able to incorporate various practical sales techniques successfully and understand your customers better.
Course Curriculum
Module 01: Basic Concept of Communication			
	Basic Concept of Communication	🕐 00:30:00
Module 02: Foundations of Classroom Communication			
	Foundations of Classroom Communication	🕐 00:30:00
Module 03: Effective Verbal and Nonverbal Communication			
	Effective Verbal and Nonverbal Communication	🕐 00:30:00
Module 04: Importance of Effective Listening			
	Importance of Effective Listening	🕐 00:30:00
Module 05: Strategies for Building Effective Communication			
	Strategies for Building Effective Communication	🕐 00:30:00
Module 06: Sharing Information in the Classroom			
	Sharing Information in the Classroom	🕐 00:30:00
Module 07: Leading Classroom Discussions			
	Leading Classroom Discussions	🕐 00:30:00
Module 08: Communicative Reading and Storytelling			
	Communicative Reading and Storytelling	🕐 00:30:00
Module 09: Using Classroom Talk to Encourage Students' Thinking			
	Using Classroom Talk to Encourage Students' Thinking	🕐 00:30:00
Module 10: Communicating with Parents			
	Communicating with Parents	🕐 00:30:00
Module 11: Communicating with Colleagues			
	Communicating with Colleagues	🕐 00:30:00
Module 12: Communicating with Administrators			
	Communicating with Administrators	🕐 00:30:00
Module 13: Communicating with Difficult People			
	Communicating with Difficult People	🕐 00:30:00
Module 14: Communicating in Less-Than-Ideal Circumstances			
	Communicating in Less-Than-Ideal Circumstances	🕐 00:30:00

Online Course Creation

Teacher Training

Teaching Online

Effective Communication Techniques for Teachers and Trainers

<p id="isPasted" fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);">This driver CPC course - Customer Service &amp; Manual Handling</b><b style="color: rgb(26, 26, 26); box-sizing: border-box;" fr-original-style="color: rgb(26, 26, 26);"> is suitable for LGV &amp; PCV and will cover:</b></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Company &amp; Driver Image,&nbsp;Who Customers Are and What They Want,&nbsp;Communication Skills,&nbsp;Giving Good Customer Service,&nbsp;About Manual Handling,&nbsp;The Spine,&nbsp;Manual Handling Injuries and Their Costs,&nbsp;Regulations,&nbsp;Manual Handling Risk Assessment,&nbsp;Safe Handling Techniques,&nbsp;Manual Handling Equipment.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses start at 07:45 hrs and finish at 15:45 hrs</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.</strong></p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Approval:</strong> This course is registered with JAUPT as approved for Driver CPC qualification.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Course Approval Number: CRS18242/475.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">On completion of the course all attendees will receive certificate of attendance.</p><p style="color: rgb(26, 26, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(26, 26, 26);">Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.</p>

This is an International Driver CPC - 7hours course - Rules of the Road & Customer Service and it is suitable for LGV & PCV and will cover:
Requirements, Speed Limits, SMART Motorways, Highway Code, Road Signs, Bridge Strikes, Mobile Phones, Sat-Navs, Traffic Accident Procedures, Company & Driver Image, Who Customers Are and What They Want, Communication Skills, Giving Good Customer Service.
All courses start at 07:45 hrs and finish at 15:45 hrs
All courses are 8 hours long with included 2 breaks of 15 minutes and a lunch break of 30 minutes.
Approval: This course is registered with JAUPT as approved for Driver CPC qualification.
Course Approval Number: ICRS24736/475.
On completion of the course, all attendees will receive a certificate of attendance.
Please note repeat courses are not accepted by DVSA and by joining this course you confirm that you are aware of the modules covered by you and certify that, if you have covered these before you are happy to repeat the modules due to needing further education on the subject.

PETM

HGV Driver

7.5 Ton Driver

Driver CPC

Rules of the Road & Customer Service - International CPC - Online

<h2 style="color: var(--text-heading); box-sizing: border-box;" id="isPasted" fr-original-style="color: var(--text-heading);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">This course at a glance</span></strong></h2><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Accredited by CPDQE</li><li id="isPasted" fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Learn Different Categories of Communication Skills</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Realise the Importance of Listening</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Understand the Behaviour Styles &amp; Personality Types</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Recognise How Asking Is the Key Factor for Communication</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Identify How to Overcome the Communication Barriers</span></li><li fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(38, 99, 82) !important; box-sizing: border-box;" fr-original-style=" color: rgb(38, 99, 82) !important;">Learn to Communicate Assertively</span></li></ul><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><div data-id="4afcd14" data-element_type="widget" data-widget_type="text-editor.default" style="color: rgb(35, 35, 35); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(35, 35, 35);"><p style="color: rgb(38, 99, 82) !important; font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(38, 99, 82) !important;">Are you an introvert? Would you like to communicate more effectively in&nbsp;<a href="https://learndrive.org/course/business-communication/" target="_blank" rel="noopener" style="color: rgb(6, 122, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(6, 122, 0);">business</a>&nbsp;meetings and projects? Then, this communication skills course will help you learn how to interact with different groups of people. In this course, students will learn about the factors that contribute to effective communication. Different personality types and&nbsp;<a href="https://dictionary.cambridge.org/dictionary/english/behaviour" target="_blank" rel="noopener" style="color: rgb(6, 122, 0); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(6, 122, 0);">behaviour</a>&nbsp;styles will be discussed. This will help you to build rapport with anyone.</p></div></div></div></div></div></div></div><h3 style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Accredited by</span></h3><p style="color: rgb(15, 21, 26); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(15, 21, 26);">This course is <strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">CPDQE&nbsp;</strong>accredited, which serves as an impactful mechanism for skill enhancement.&nbsp;</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);">CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.</p><p style="color: rgb(0, 0, 0); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><span style="font-size: 24px; box-sizing: border-box;" fr-original-style="font-size: 24px;">Course Curriculum</span></strong></p><ul fr-original-style="" style="box-sizing: border-box;"><li id="isPasted" style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 1 Introduction to Communication skills</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 2 Behaviour Styles</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 3 Communication Barriers</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 4 Asking Questions</strong></li><li style="font-weight: bold; box-sizing: border-box;" fr-original-style="font-weight: bold;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Module 5 Learning to Communicate Assertively</strong></li></ul>

This course at a glance
Accredited by CPDQE
Learn Different Categories of Communication Skills
Realise the Importance of Listening
Understand the Behaviour Styles & Personality Types
Recognise How Asking Is the Key Factor for Communication
Identify How to Overcome the Communication Barriers
Learn to Communicate Assertively
Are you an introvert? Would you like to communicate more effectively in business meetings and projects? Then, this communication skills course will help you learn how to interact with different groups of people. In this course, students will learn about the factors that contribute to effective communication. Different personality types and behaviour styles will be discussed. This will help you to build rapport with anyone.
Accredited by
This course is CPDQE accredited, which serves as an impactful mechanism for skill enhancement. 
Continuing Professional Development (CPD) stands as a crucial, widely acknowledged method that aids individuals, organisations, and entire industries in staying current with their skills and knowledge.
CPD not only facilitates the elevation of global standards and benchmarks, aligning with the growing forces of globalisation and consumer expectations but also transforms learning into a deliberate and proactive process. It motivates professionals to uphold a consistently high level of performance and demonstrates their unwavering commitment to a specific job role or profession.
Course Curriculum
Module 1 Introduction to Communication skills
Module 2 Behaviour Styles
Module 3 Communication Barriers
Module 4 Asking Questions
Module 5 Learning to Communicate Assertively

LearnDrive UK

Communication Skills

Communication skills course will help you to learn effective communication and how to interact with different groups of people.























<h2>Project Communication Skills (Virtual)</h2>
 <p>Communication is the single most critical project success factor. When effective, projects get executed on time, within budget, and with objectives being met. But that isn't all. Strong communication also nurtures healthy team relationships. And in today's highly diverse world, where projects are often fast-paced, complex, and virtual, that is more important than ever. Strong communication skills foster cultural awareness, trust, and empathy. Together, they contribute greatly to project success-and ultimately, to future project success.</p>
 <p>In this course, participants will actively explore best communication practices from a variety of perspectives: in-person, virtual, electronic, and via formal project documentation. In order to be transformative, however, those perspectives will be filtered further through the lens of their formal, personalized assessment. It is a powerful tool which identifies individuals' internal needs and priorities. It translates those into descriptive profiles and reports, gifting users with valuable information about themselves and others. Paired with the course's real-world activities, it will provide uniquely strategic opportunities for communicating effectively and meaningfully-and with less conflict, both personally and professionally.</p><h3>What you will Learn</h3><p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Identify basic elements of communication and explain how they affect teams</li>
 <li>Explore how your assessment style impacts you and how you communicate with people of other styles</li>
 <li>Infer how your style impacts the way(s) you send and interpret emails and instant messages</li>
 <li>Analyze real world email and instant messaging practices to determine how they affect communication and relationships</li>
 <li>Explore best practices for formal project communications and presentations</li>
 <li>Analyze how your assessment style and global diversity can contribute to both strong team communication and conflict</li>
 <li>Identify solutions for virtual team work communication challenges</li>
 </ul><section>
                    <h3>Foundation Concepts</h3> <ul> <li>Communication as a foundation skill</li> <li>Elements of communication</li> <li>Communicating across media</li> <li>Targeting your audience</li> <li>How communication impacts team performance</li> </ul> <h3>The Assessment Framework</h3> <ul> <li>Overview of the assessment's approach</li> <li>Exploring assessment report</li> <li>Increasing your effectiveness with other assessment styles</li> </ul> <h3>Email and Instant Messages</h3> <ul> <li>Preferred communications and assessment styles</li> <li>The email brands we create</li> <li>Assessment styles and email</li> <li>Emotion and email</li> <li>Email guidelines and best practices</li> <li>Anatomy of an email</li> <li>The seven deadly email sins</li> <li>Instant messages and other interfaces</li> </ul> <h3>Project Communications and Presentations</h3> <ul> <li>Communicating across the project lifecycle</li> <li>Project templates</li> <li>Structuring a presentation</li> <li>Delivering a presentation</li> </ul> <h3>Interpersonal and Team Communication Skills</h3> <ul> <li>Communication styles and techniques</li> <li>Managing conflict in a project environment</li> <li>Styles and conflict</li> <li>Communication and global team leadership</li> </ul> <h3>Virtual Communication</h3> <ul> <li>Leading global virtual teams</li> <li>Virtual processes and technology</li> <li>Virtual team leadership</li> </ul>


                </section>

Project Communication Skills (Virtual)
Communication is the single most critical project success factor. When effective, projects get executed on time, within budget, and with objectives being met. But that isn't all. Strong communication also nurtures healthy team relationships. And in today's highly diverse world, where projects are often fast-paced, complex, and virtual, that is more important than ever. Strong communication skills foster cultural awareness, trust, and empathy. Together, they contribute greatly to project success-and ultimately, to future project success.
In this course, participants will actively explore best communication practices from a variety of perspectives: in-person, virtual, electronic, and via formal project documentation. In order to be transformative, however, those perspectives will be filtered further through the lens of their formal, personalized assessment. It is a powerful tool which identifies individuals' internal needs and priorities. It translates those into descriptive profiles and reports, gifting users with valuable information about themselves and others. Paired with the course's real-world activities, it will provide uniquely strategic opportunities for communicating effectively and meaningfully-and with less conflict, both personally and professionally.
What you will Learn
At the end of this program, you will be able to:
Identify basic elements of communication and explain how they affect teams
Explore how your assessment style impacts you and how you communicate with people of other styles
Infer how your style impacts the way(s) you send and interpret emails and instant messages
Analyze real world email and instant messaging practices to determine how they affect communication and relationships
Explore best practices for formal project communications and presentations
Analyze how your assessment style and global diversity can contribute to both strong team communication and conflict
Identify solutions for virtual team work communication challenges
Foundation Concepts
Communication as a foundation skill
Elements of communication
Communicating across media
Targeting your audience
How communication impacts team performance
The Assessment Framework
Overview of the assessment's approach
Exploring assessment report
Increasing your effectiveness with other assessment styles
Email and Instant Messages
Preferred communications and assessment styles
The email brands we create
Assessment styles and email
Emotion and email
Email guidelines and best practices
Anatomy of an email
The seven deadly email sins
Instant messages and other interfaces
Project Communications and Presentations
Communicating across the project lifecycle
Project templates
Structuring a presentation
Delivering a presentation
Interpersonal and Team Communication Skills
Communication styles and techniques
Managing conflict in a project environment
Styles and conflict
Communication and global team leadership
Virtual Communication
Leading global virtual teams
Virtual processes and technology
Virtual team leadership

IIL Europe Ltd

Professional Skills

Meeting Skills

Presentation Skills

Project Communication Skills (Virtual)

<h2 style="color: rgb(24, 155, 192); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(24, 155, 192);">About the course</h2><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">This online Introduction to Communication Skills course aims to empower you to have more effective conversations with your patients, their friends and family and your colleagues at work. In particular, the focus will be on understanding and appreciating communication skills and how to use them more effectively and efficiently.&nbsp;</span></p><div fr-original-style="" style="box-sizing: border-box;"><span style="color: rgb(0, 0, 0); font-size: 14px; box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0); font-size: 14px;">Communication is one of those skills that we can take for granted. Yet, we all communicate daily in many different ways and with various groups of people. For example, how you speak to a patient may differ from how you talk to your manager or a consultant. But we rarely consider how we communicate or how others perceive us when interacting with them. Yet, when you work with vulnerable people, you can make a significant difference in how they feel, how they interpret information and whether or not they can trust you. Being mindful communicators enables you to have more meaningful, supportive and encouraging conversations with other people. When you achieve this, you can make a world of difference to your patients and enhance your relations with your colleagues.</span><h3 style="color: rgb(24, 155, 192); box-sizing: border-box;" fr-original-style=" color: rgb(24, 155, 192);">Who is this course for?</h3><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">This Level 1 course is designed for anyone who interacts with patients/clients/service users in a healthcare or social care setting and has no prior experience of communication skills training. &nbsp;You may be a:</span><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li fr-original-style="" style="box-sizing: border-box;">health care assistant</li><li fr-original-style="" style="box-sizing: border-box;">student</li><li fr-original-style="" style="box-sizing: border-box;">nurses</li><li fr-original-style="" style="box-sizing: border-box;">allied healthcare professionals</li><li fr-original-style="" style="box-sizing: border-box;">work in a supporting role (i.e. administration, receptionist)</li></ul><h3 style="color: rgb(24, 155, 192); box-sizing: border-box;" fr-original-style=" color: rgb(24, 155, 192);">Why this course will help you</h3><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">You will already be using a lot of the skills we cover, but you may not appreciate the significance of the skills you are using, or how best to use them. &nbsp;This course will help you become a more skilled and reflective communicator, and help you in your career progression.</span><h3 style="color: rgb(24, 155, 192); box-sizing: border-box;" fr-original-style=" color: rgb(24, 155, 192);">Course objectives</h3><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">In this course you will learn about and consider:</span><ol style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li fr-original-style="" style="box-sizing: border-box;">What communication is</li><li fr-original-style="" style="box-sizing: border-box;">Communication barriers</li><li fr-original-style="" style="box-sizing: border-box;">Starting a conversation</li><li fr-original-style="" style="box-sizing: border-box;">How to use verbal and non-verbal communication</li><li fr-original-style="" style="box-sizing: border-box;">Strategies for effective listening</li><li fr-original-style="" style="box-sizing: border-box;">Asking open or closed questions</li><li fr-original-style="" style="box-sizing: border-box;">Unconscious bias</li></ol><h3 style="color: rgb(24, 155, 192); box-sizing: border-box;" fr-original-style=" color: rgb(24, 155, 192);">How our course works</h3><ul style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style=" color: rgb(0, 0, 0);"><li fr-original-style="" style="box-sizing: border-box;">This is an online learning course, which you can access and complete in your own time. &nbsp;Once you have purchased a course, we will contact you and provide you with a unique link which will enable you to access the course.</li><li fr-original-style="" style="box-sizing: border-box;">Takes between 1-2 hours to complete</li><li fr-original-style="" style="box-sizing: border-box;">Certification</li></ul><div id="isPasted" fr-original-style="" style="box-sizing: border-box;"><h3 style="color: rgb(24, 155, 192); box-sizing: border-box;" fr-original-style=" color: rgb(24, 155, 192);">Visit our website to purchase the course</h3></div><div fr-original-style="" style="box-sizing: border-box;"><a data-fr-linked="true" href="https://healthcarecommunicationmatters.co.uk/product/introduction-to-communication-skills/" id="isPasted" fr-original-style="" style="user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;"><span style="font-size: 14px; box-sizing: border-box;" fr-original-style="font-size: 14px;">https://healthcarecommunicationmatters.co.uk/product/introduction-to-communication-skills/</span></a></div><div fr-original-style="" style="box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></div><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">If you require any further information about the course or you are keen to block book the course for your team, please&nbsp;</span><a href="https://healthcarecommunicationmatters.co.uk/contact-us/" style="color: rgb(254, 58, 106); user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(254, 58, 106);">contact us</a><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">&nbsp;via our website page or email: admin@healthcarecommunicationmatters.co.uk</span></div>

About the course
This online Introduction to Communication Skills course aims to empower you to have more effective conversations with your patients, their friends and family and your colleagues at work. In particular, the focus will be on understanding and appreciating communication skills and how to use them more effectively and efficiently. 
Communication is one of those skills that we can take for granted. Yet, we all communicate daily in many different ways and with various groups of people. For example, how you speak to a patient may differ from how you talk to your manager or a consultant. But we rarely consider how we communicate or how others perceive us when interacting with them. Yet, when you work with vulnerable people, you can make a significant difference in how they feel, how they interpret information and whether or not they can trust you. Being mindful communicators enables you to have more meaningful, supportive and encouraging conversations with other people. When you achieve this, you can make a world of difference to your patients and enhance your relations with your colleagues.
Who is this course for?
This Level 1 course is designed for anyone who interacts with patients/clients/service users in a healthcare or social care setting and has no prior experience of communication skills training. You may be a:
health care assistant
student
nurses
allied healthcare professionals
work in a supporting role (i.e. administration, receptionist)
Why this course will help you
You will already be using a lot of the skills we cover, but you may not appreciate the significance of the skills you are using, or how best to use them. This course will help you become a more skilled and reflective communicator, and help you in your career progression.
Course objectives
In this course you will learn about and consider:
What communication is
Communication barriers
Starting a conversation
How to use verbal and non-verbal communication
Strategies for effective listening
Asking open or closed questions
Unconscious bias
How our course works
This is an online learning course, which you can access and complete in your own time. Once you have purchased a course, we will contact you and provide you with a unique link which will enable you to access the course.
Takes between 1-2 hours to complete
Certification
Visit our website to purchase the course
https://healthcarecommunicationmatters.co.uk/product/introduction-to-communication-skills/If you require any further information about the course or you are keen to block book the course for your team, please contact us via our website page or email: admin@healthcarecommunicationmatters.co.uk

Healthcare Communication Matters

Allied Health Professions (AHP)

Communication

Nurses

Medical

This online Introduction to Communication Skills course aims to empower you to have more effective conversations with your patients, their friends and family and your colleagues at work. In particular, the focus will be on understanding and appreciating communication skills and how to use them more effectively and efficiently. 

Introduction to Communication Skills

York

<p data-key="1"><span data-key="2"><strong data-slate-leaf="true">Course Description:</strong></span></p>
<p>Communication Skills are the most highly valued skills in today&rsquo;s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world.</p>
<p>Communication Skills intensive is a cutting edge training program designed to help today&rsquo;s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques.</p>
<p>You will dive deep into all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It&rsquo;s never too late to work on your communication skills and by doing so improve your quality of life.</p>
<p><strong>Target Audience:</strong></p>
<p>There is no Eligibility Criteria for this training, anyone can attend this training</p>
<p><strong>Learning Objectives:</strong></p>
<ul>
<li>Script yourself with clear, compelling and well-developed messages that reflect your thinking .</li>
<li>Speak with vision and a logical structure that drives home your points.</li>
<li>Answer questions confidently.</li>
<li>Develop professional relationships and networks.</li>
<li>Communicate with empathy and compassion .</li>
<li>Inspire people by appealing to their emotions.</li>
<li>Move from an informational to an inspirational and action oriented style when creating and delivering presentations.</li>
<li>Integrate effective slides into your presentations.</li>
<li>Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency.</li>
</ul>
<p><strong>Prerequisites:</strong></p>
<p>There are no prerequisites for this course.</p>
<p><strong>Course Materials:</strong></p>
<p>Students will receive a course manual with presentation slides and reference materials.</p>
<p><strong>Examination:</strong></p>
<p>There is no exam.</p>
<p><strong>Technical Requirements:</strong></p>
<p>For eBooks:</p>
<p>Internet for downloading the eBook</p>
<p>Laptop, tablet, Smartphone, eReader (No Kindle)</p>
<p>Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)</p>
<p>eBook download and activation instructions</p>
<p><strong>Agenda:</strong></p>
<ul>
<li>The Science of Effective Human Communication</li>
<li>Frames of Business and Communication</li>
<li>Principles and Strategies for Effective Business Conversations</li>
<li>Art of Giving and Receiving Feedback</li>
<li>How to Listen Effectively and Accurately</li>
<li>Science of Body Language</li>
<li>How to look confident and charismatic</li>
<li>Business Presentation Skills and Strategies</li>
<li>Powerpoint Best Practices</li>
<li>Principles and Techniques for Effective Written Communication</li>
<li>How to write clear, concise and fast at the same time</li>
</ul>

Course Description:
Communication Skills are the most highly valued skills in today’s business environment. Successful professionals who add value to their companies communicate clearly, accurately and effectively. Poor communication skills, on the other hand, restrict even the most talented professionals from getting ahead in the business world.
Communication Skills intensive is a cutting edge training program designed to help today’s business professionals take their communication skills and effectiveness to the next level. It immerses you into the most advanced and innovative communication techniques.
You will dive deep into all forms of verbal, non-verbal and written communication, and come out with a developed sense of personal communication style that will help you to connect with, communicate to, and inspire people around you. The ability to communicate information accurately, clearly and as intended, is a vital life skill and something that should not be overlooked. It’s never too late to work on your communication skills and by doing so improve your quality of life.
Target Audience:
There is no Eligibility Criteria for this training, anyone can attend this training
Learning Objectives:
Script yourself with clear, compelling and well-developed messages that reflect your thinking .
Speak with vision and a logical structure that drives home your points.
Answer questions confidently.
Develop professional relationships and networks.
Communicate with empathy and compassion .
Inspire people by appealing to their emotions.
Move from an informational to an inspirational and action oriented style when creating and delivering presentations.
Integrate effective slides into your presentations.
Become a more powerful leader and communicator by applying effective strategic planning and writing tactics for enhanced writing speed and fluency.
Prerequisites:
There are no prerequisites for this course.
Course Materials:
Students will receive a course manual with presentation slides and reference materials.
Examination:
There is no exam.
Technical Requirements:
For eBooks:
Internet for downloading the eBook
Laptop, tablet, Smartphone, eReader (No Kindle)
Adobe DRM supported software (e.g. Digital Editions, Bluefire Reader)
eBook download and activation instructions
Agenda:
The Science of Effective Human Communication
Frames of Business and Communication
Principles and Strategies for Effective Business Conversations
Art of Giving and Receiving Feedback
How to Listen Effectively and Accurately
Science of Body Language
How to look confident and charismatic
Business Presentation Skills and Strategies
Powerpoint Best Practices
Principles and Techniques for Effective Written Communication
How to write clear, concise and fast at the same time

Mangates

Catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning.

For more queries, reach out to us: info@mangates.com

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