Whether you are self-taught and you want to fill in the gaps for better efficiency and productivity, this Leadership, Project Management and Data Analysis - 3 in 1 course will set you up with a solid foundation to become a confident manager and develop more advanced skills. This comprehensive course is the perfect way to kickstart your career in the field of management. This course will give you a competitive advantage in your career, making you stand out from all other applicants and employees. As one of the leading course providers and most renowned e-learning specialists online, we're dedicated to giving you the best educational experience possible. This course is crafted by industry expert, to enable you to learn quickly and efficiently, and at your own pace and convenience. How Will I Benefit? Boost your career in management Deepen your knowledge and skills in your chosen field just in hours not years! Study a course that is easy to follow. Save money and time by studying at your convenient time Have access to a tutor whenever you are in need So, what are you thinking about! Start getting the benefits by enrolling today! Why Choose Lead Academy: Lifetime Access High-quality e-learning study materials Learn the most in-demand skills Self-paced, no fixed schedules 24/7 customer support through email Available to students anywhere in the world No hidden fee Study in a user-friendly, advanced online learning platform Who is this course for? This comprehensive course is suitable for anyone looking to improve their job prospects or aspiring to accelerate their career in this sector and want to gain in-depth knowledge of management. Entry Requirement There are no academic entry requirements for this course, and it is open to students of all academic backgrounds. As long as you are aged seventeen or over and have a basic grasp of English, numeracy and ICT, you will be eligible to enrol. Career path This course opens a brand new door for you to enter the relevant job market and also provides you with the chance to accumulate in-depth knowledge at the side of needed skills to become flourishing in no time. You will also be able to add your new skills to your CV, enhance your career and become more competitive in your chosen industry. Course Curriculum Diploma in Leadership and Management at QLS Level 4 Personal Effectiveness - How to be an Awesome Professional Monday: Self-confidence Tuesday: Personal Time Management Wednesday: Assert Yourself Thursday: Problem Solving Friday: Presenting Managing Individuals - Howto Get the Best From Your People Monday: Goal Setting Tuesday: Delegation Wednesday: Feedback Thursday: Poor Performance Friday: Coaching Communication Skills - How to Make Your Management Voice Heard Monday: Listening Tuesday: Motivating Wednesday: Meetings Thursday: Negotiating riday: Conflict Team Management - How to Create and Keep a High Performance Team Monday: The Power of Teams Tuesday: Team Development Wednesday: Team Maintenance Thursday: The Four Essentials of Team Management Friday: Team Meetings Manager's Toolkit - How To Adapt to Whatever The Job Throws at You Monday: Emotional Intelligence Tuesday: Transactional Analysis Wednesday: The SCOPE Process Thursday: Selecting Management Styles Friday: The Powerhouse Loop Friday: The Powerhouse Loop Resources - Leadership & Management Level 4 Change Management and Leadership for Managers Introduction: Change at Work Step 1: Demonstrate the Need for Change Step 2: Create a Compelling Future Step 3: Expect an Argument Handling Resistance Steps 4, 5 & 6: Leading the Change Resources Data Analysis Data Analysis 101 Assessment
Overview Gain ultimate child safeguarding and risk management skills to become a qualified professional, by taking the all-inclusive Child Safeguarding Officer Training Diploma course.The exclusive Child Safeguarding Officer Training Diploma course covers all the safeguarding fundamentals, including UK child safeguarding laws and regulations, risk assessments, record keeping, and strategies. By attending the course, you'll develop effective communication skills and the personal leadership skills to perform your safeguarding responsibilities properly. You'll gain a solid idea on child psychology that will help you deal with any safeguarding crisis thoroughly. Ensure your professional development by enrolling today! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Child Safeguarding Officer Training Diploma. It is available to all students, of all academic backgrounds. Requirements Our Child Safeguarding Officer Training Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 8 sections • 8 lectures • 03:16:00 total length •Introduction to Safeguarding: 00:21:00 •Laws and Guidance: 00:41:00 •Child Abuse: 00:46:00 •Child Sexual Exploitation: 00:34:00 •Responding to Disclosure and Reporting: 00:25:00 •Risks and Risk Assessment: 00:14:00 •: 00:00:00 •Record Keeping: 00:15:00
Are you ready to excel as a Personal Assistant? Our comprehensive training program is designed to equip you with the essential skills and knowledge needed to thrive in this dynamic role. Whether you're new to the field or looking to enhance your existing skills, our modules cover everything from basic administrative tasks to advanced management techniques. Key Features: CPD Certified Developed by Specialist Lifetime Access In this Personal Assistant Training course, learners will gain essential skills to excel in administrative roles. They will develop proficiency in managing meetings and conferences, handling business communications effectively through phone and writing skills, and providing excellent customer service. The course teaches organizational skills crucial for maintaining efficient workflows, including planning, scheduling, and managing petty cash and invoicing. Learners will also understand the importance of maintaining records and filing systems accurately, reflecting high standards of professionalism and ethics. They will learn how to represent their employers professionally and manage time effectively, ensuring tasks are completed efficiently. Additionally, the course covers arranging travel and handling mail services, equipping learners with comprehensive skills needed to support executives and manage office operations smoothly. Course Curriculum Module 01: Introduction to Personal Assistant Module 02: Introduction to Reception and Receptionist Module 03: Organising Meetings and Conferences Module 04: Business Telephone Skills Module 05: Business Writing Skills Module 06: Communication Skills Module 07: Customer Service Module 08: Effective Planning and Scheduling Module 09: Invoicing and Petty Cash Module 10: Mail Services and Shipping Module 11: Organisational Skills Module 12: Professional Conduct and Ethics of Paralegals Module 13: Record Keeping and Filing Systems Module 14: Representing Your Boss and Company Module 15: Time Management Module 16: Travel Arrangements Learning Outcomes: Describe the role of a Personal Assistant and Receptionist efficiently. Manage meetings and conferences effectively using appropriate organizational skills. Demonstrate proficiency in business telephone and writing etiquette. Apply effective communication and customer service techniques in professional settings. Utilize planning, scheduling, and time management skills optimally. Execute travel arrangements and manage record keeping with accuracy and confidentiality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals aspiring to work as Personal Assistants or Receptionists. Professionals seeking to enhance their administrative and organizational skills. Graduates preparing for roles in business support and office management. Career changers interested in administrative careers in various industries. Anyone wanting to develop comprehensive office and administrative competencies. Career path Receptionist Executive Assistant Administrative Officer Office Manager Events Coordinator Travel Coordinator Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.
***Business Management*** Our Business Management course is designed by the relevant industry experts so that you can gain excellent theoretical and practical knowledge and skills in business management. In modern businesses, the business administrator or business manager is the key person who contributes effectively to the organisation's success and is considered a leader in contemporary management approaches. This course is designed in such a way to provide candidates with effective knowledge and essential skills that are in demand in modern organisations. This Business Management course will teach you more about what it takes to be a manager and business analyst. Through this course, you will gain in-depth knowledge of business management, as well as the roles and responsibilities of business managers in modern organisations. The Business Management course will teach you about various business operations such as human resource management, communication management, risk analysis, evaluation and management, and customer relationship management. It will define business managers' roles in all of these operations. Furthermore, through thiscourse, you will learn how teams are formed within an organisation and effectively managed. Learning Outcomes After completing this Business Management course, the learner will be able to: Gain a thorough understanding of Business Management. Understand the basic concepts of Human Resource Management. Understand the basic concepts of Customer Relationship Management. Understand the basic concepts of Performance Management. Understand the basic concepts of Risk Management. Why Choose Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. ***Business Management Bundle Course Course 01: Business Management Course 02: Level 7 Business Management Course Course 03: Level 7 Life Coaching Course 04: Level 5 Report Writing Course Course 05: Level 4 Time Management Course Course 06: Level 2 Diploma in Business Administration Course 07: Communication Skills Course Course 08: Workplace Stress Management Course 09: Anger Management Course 10: Level 1 Business Management ***Other Benefits of this Bundle Course Free 10 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Business Management course] ***Business Management*** Course Curriculum of Business Management Module 01: An Overview of Business Management Module 02: Fundamental Concepts of Human Resource Management Module 03: Fundamental Concepts of Customers Relationship Management Module 04: Fundamental Concepts of Performance Management Module 05: Fundamental Concepts of Risk Management ---------------- Assessment Method After completing each module of the Business Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Business Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? **Business Management The course is ideal for individuals interested in business management and learning more about the business world and its administration. Requirements **Business Management There are no specific requirements for this course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included
Are you looking to enhance your Sports Leadership & Management skills? If yes, then you have come to the right place. Our comprehensive courses on Sports Leadership & Management will assist you in producing the best possible outcome by learning the Sports Leadership & Management skills. This Bundle Includes Course 01: Leadership and Management Level 7 Course 02: Sports Coaching Diploma Course 03: Motivation Skills Course 04: Sports Nutrition for Sports and Fitness Course 05: Healthy Fitness Course 06: Nutritional Therapy So, enrol in our Sports Leadership & Management bundle now! Other Benefits Lifetime Access to All Learning Resources An Interactive, Online Course A Product Created By Experts In The Field Self-Paced Instruction And Laptop, Tablet, And Smartphone Compatibility 24/7 Learning Support Free Certificate After Completion Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. So, enrol and excel in your career with Compliance Central. Curriculum Breakdown of Leadership and Management Level 7 Module 01: Understanding Management and Leadership Module 02: Leadership Theories Module 03: Improving Management and Leadership Performance Module 04: High Performance Teams Module 05: Motivating Employees Module 06: Organisational Skills Module 07: Talent Management Module 08: Succession Planning Module 09: Business Process Management Module 10: Communication Skills Module 11: Negotiation Techniques Module 12: Managing Meetings and Giving Feedback Module 13: Managing Change Module 14: Time Management Module 15: Stress Management Module 16: Emotional Intelligence in Leadership Module 17: Managing Conflict Module 18: Dealing with Office Politics Module 19: Risk Management Module 20: Corporate Responsibility and Ethics Module 21: Microsoft Word, Excel, PowerPoint CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Requirements To enrol in this Sports Leadership & Management, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this course, you can explore trendy and in-demand jobs related to Sports Leadership & Management. Certificates CPD Accredited PDF Certificate Digital certificate - Included 6 CPD Accredited PDF Certificate for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 CPD accredited hard copy certificates are available for £9.99 each Delivery Charge for Each Hard Copy Certificates: Inside the UK: £3.99 Outside of the UK: £9.99
Get Hard Copy + PDF Certificate + Transcript + Student ID Card as a Gift - Enrol Now Foot Health Practitioner (FHP) | Physiotherapy Assistant | Pain Management | Acupressure Expert for Pain Relief | Cupping Massage Therapy | Hydrotherapy | Dermatology | Nutrition | Personal Hygiene and much more Feeling embarrassed or ashamed of your feet is very common. Let's be honest about feet- many things can go wrong with the skin, the bone structure and the nails. Feet sweat...a lot, and they often smell. Many people refuse to wear open shoes due to embarrassment. The good news is that many of these issues are fixable. Rough, dry, cracked skin can easily be treated, and Foot Health practitioners are the ones who help people with problems that affect their feet or lower legs. Our Foot Health Practitioner (FHP) bundle will assist you to help people with their foot problems, not just by using treatments but also by advising on the type of shoes and hosiery they should wear to keep their feet in a healthy condition. Also, looking after your feet (foot care) and treating common foot problems - such as corns, calluses, bunions and ingrown toenails - can help prevent problems that make you unsteady on your feet and at risk of a fall. What will you learn in this Foot Health Practitioner (FHP) Diploma: Fundamentals of foot dermatology and how to examine and diagnose foot problems Familiarise yourself with podiatry equipment and instrument How to treat foot disorders, nail diseases, diabetic foot pedicure Various physiotherapies, including sports, neurological, musculoskeletal, respiratory, paediatric etc Physiology and psychology of acute pain, back pain, neck pain and their management Learn how to relieve pain by acupressure treatment as well as relieving stress & anxiety Get to know about cupping therapy, hydrotherapy, and taking care of wounds Care of different skin types, nutrition for different skin Know about personal hygiene, hair care hygienic ways Also, our Foot Health Practitioner (FHP) Diploma experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Foot Health Practitioner (FHP) Diploma, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Foot Health Practitioner (FHP) Diploma Bundle Consists of the following Premium courses: Course 01: Foot Health Practitioner (FHP) Course 02: Physiotherapy Assistant Course 03: Pain Management Course 04: Hydrotherapy Course 05: Wound Care Level 2 Course 06: Thai Foot Reflexology Course Course 07: Diabetes Care Diploma Course 08: Dermatology Course 09: Medical Law Course 10: GDPR in Healthcare Course 11: Understanding Nutrition and Health Level 4 Course 12: Healthcare Assistant Training Course 13: Personal Hygiene Course 14: Complete Communication Skills Master Class for Life So enrol now in this Foot Health Practitioner (FHP) Bundle to advance your career! Foot Health Practitioner (FHP) Diploma Curriculum of Foot Health Practitioner (FHP) Diploma Bundle Course 01: Foot Health Practitioner (FHP) Module 1: A Comprehensive Introduction to FHP FHP - An Overview Prospects of an FHP Benefits of Becoming an FHP Responsibilities and Duties of an FHP Module 2: Anatomy and Physiology of Foot The Preamble to the Foot Region Bones Sole Arches Joints Inversion and eversion of the Foot Muscles Module 3: Systems in the Foot Circulatory System Arteries of the Foot Veins of the Foot Module 4: Foot Dermatology Skin Anatomy Epidermis Dermis Subcutis Nail Anatomy Module 5: Examination and Diagnosis in Clinical Management Preliminaries to the Examination and Diagnosis Tactics Gathering Data Taking a Comprehensive Podiatric History Elements of the History Attributes of Symptoms Module-6: Podiatry Equipment and Instrument Prelude to Podiatry Equipment and Instrument Preliminary View on Podiatry Equipment Brief Discussion on Various Podiatry Instruments Module 7: Foot Disorders Adult Foot Disorders Circulatory Disorders Neurological Disorders in the Lower Extremity Module 8: Treating Foot Disorders Treating Adult Foot Disorders Treating Circulatory Disorders Treating Neurological Disorders Module 9: Diseases of the Nail and Their Treatment A Brief Preamble to Nail Diagnosis of the Nail Condition Congenital Nail Anomalies Module 10: Management of High-Risk Patients Aims in Managing High-Risk Patients Prevention of Complications Management of Established Wounds and Infection Other Aspects of Managing High-Risk Patients Module 11: Diabetic Foot Preface to the Diabetic Foot Stage 1: The Normal Foot Stage 2: The High-Risk Foot Module 12: Pedicure An Overview of Pedicure Tools of the Trade Preliminaries of Pedicuring Performing the Pedicure Module 13: Reflexology A Short Preface to Reflexology Essentials of Reflexology History and Evolution of Reflexology Zones & Cross Reflexes How will I get my Certificate? After successfully completing the Foot Health Practitioner course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Foot Health Practitioner (FHP) Diploma Training Bundle. Note: This is not a professional course. This course only covers theoretical knowledge about the topic. Requirements This Foot Health Practitioner (FHP) Diploma Training Course has been designed to be fully compatible with tablets and smartphones. Career path Foot Health Practitioner (FHP) Diploma Having this diverse expertise will increase the value of your CV and open you up to multiple job sectors. Explore opportunities such as: Foot Health Practitioner. Skin Care Specialist Manicurist And much more! Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Foot Health Practitioner (FHP)) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
This Understanding Autism Level 3 allows you to acquire new skills and expand your professional knowledge from the comfort of your own home at your own speed. This course has been expertly created for you to complete through distance e-learning and achieve a professional certificate without leaving your house! This course covers comprehensive lessons that will provide you with valuable information about the difficulties related to autism, how you might help someone diagnosed with autism spectrum disorders, and how to raise autism awareness. Autism symptoms can vary from mild to severe, and this course will guide you through the screening and diagnosing process step by step. You will also gain important communication skills that will be beneficial to those working in special education. Enrol in our Understanding Autism Level 3 course today to gain access to high-quality training modules covering a wide range of important topics that will help you get your dream job! Learning Outcomes After completing this Understanding Autism Level 3 course, you will be able to: Communicate with people who have autism and interact with them socially. Assist and manage transitions for people with autism. Provide positive behavioural support to people with autism. Explain the therapeutic approaches and resources available to people with autism and co-occurring disorders. Why Choose Understanding Autism Level 3 Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Understanding Autism Level 3 Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Understanding Autism course. ***Courses are included in this Understanding Autism Level 3 course Course 01: Understanding Autism Course 02: Level 2 Certificate in Behaviour that Challenges in Children Course 03: Primary Teaching Diploma Course 04: Level 4 Diploma in Child Counselling Course Course 05: Child and Adolescent Mental Health Course Course 06: Child Protection and Risk Assessment Course 07: Level 3 Award in Childcare and Education Course Course 08: Nursery Nurse Course Course 09: Childcare and Nutrition Course 10: Level 4 Child Care and Development Course Course 11: Autism Diploma Course Course 12: Level 2 Safeguarding Children Training Course ***Other Benefits of Understanding Autism Level 3 course Free 12 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Understanding Autism Level 3 course] Course Curriculum of- *** Understanding Autism Level 3 *** Module 1: Autism in Context The Historical Context of Autism The Diagnosis and Characteristics of Autism The Legislative Framework Applicable to Autism How Autism is Represented in Society Module 2: Positive Behavioural Support for Individuals with Autism Behaviour within the Context of Autism How to Promote an Autism-friendly Environment How to Promote Individual Positive Behavioural Support Interventions Used in Behavioural Support Module 3: Understand Support and Management of Transitions for Individuals with Autism How Transitions Can Affect People with Autism How to Support Young People with Autism to Make the Transition into Adulthood How to Support Individuals with Autism into Employment Module 4: Therapeutic Interventions and Support Available for Individuals with Autism and Co-occurring Conditions The Range of Therapeutic Interventions Available to Individuals with Autism The Services Available to Individuals with Autism and Their Families Co-occurring Conditions and Their Treatment Module 5: Communication and Social Interaction with Individuals with Autism Differences in Social Interaction and Communication Associated with Autism How Own Communication Can be Adapted to Support Positive Interactions and Communication with Individuals with Autism A Range of Strategies and Aids Used to Support Communication and Social Interaction for Individuals with Autism Module 6: Safeguarding and Resilience in Autism How to Raise Concerns about Potential or Actual Harm, Abuse or Exploitation How to Support the Health, Safety and Well-being of Individuals How the Legislative Framework Safeguards Children, Young People and Adults with Autism How and When Restrictive Practices Might be Used within Legal Guidelines -------------- [ GIFT COURSES] **Level 2 Certificate in Behaviour that Challenges in Children- **Primary Teaching Diploma **Level 4 Diploma in Child Counselling Course **Child and Adolescent Mental Health Course **Child Protection and Risk Assessment **Level 3 Award in Childcare and Education Course **Nursery Nurse Course **Childcare and Nutrition **Level 4 Child Care and Development Course **Autism Diploma Course **Level 2 Safeguarding Children Training Course **Level 4 Diploma in Child Psychology Course Assessment Method After completing each module of the Understanding Autism Level 3 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Understanding Autism Level 3 course is ideal for - Teacher Parents Students Fresh Graduates Nurses Child Minders Care Home Professionals Anyone who is already working in this sector Requirements Students who intend to enrol in this Understanding Autism Level 3 course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Understanding Autism Level 3 bundle will lead to a competitive advantage and open the door to a wide range of career opportunities. Certificates Certificate of completion Digital certificate - Included
Often time's people hear about call centre jobs but are never sure if they will be able to do them. You should not be worried given though given that any call centre usually provides a manuscript in order to help you provide unparalleled service. And this course will do a similar thing to get you trained up for this kind of job. With this Call Centre Agents Training Course course, you will learn how to communicate verbally, understand your customer base, improve listening skills, identify tools to facilitate communication and so much more. So if you want to succeed in this field, get this course now. Learning Outcomes : The nuances of body language and verbal skills. Aspects of verbal communication such as tone, cadence, and pitch. Questioning and listening skills. Ways of delivering bad news and saying no. Effective ways to negotiate. The importance of creating and delivering meaningful messages. Tools to facilitate communication. The value of personalizing interactions and developing relationships. Vocal techniques that enhance speech and communication ability. Techniques for managing stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Call Centre Agents Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Call Centre Agents Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Course Curriculum Call Centre & Customer Service Training Course Course Overview (Call Centre Agents Training Course) 00:05:00 What's Missing in Telephone Communication? 00:15:00 Verbal Communication Techniques 00:15:00 Who are Your Customers? 00:15:00 To Serve and Delight 00:05:00 Did You Hear Me? 00:15:00 Asking the Right Questions 00:15:00 Saying No 00:05:00 Sales by Phone 00:10:00 Taking Messages 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Perfecting the Script 00:15:00 Handling Objections 00:30:00 Negotiation Techniques 00:15:00 It's More Than Just a Phase 00:15:00 Phone Tag and Getting the Call Back 00:15:00 This is My Mentor 00:05:00 Stress Busting 00:05:00 News from Within 00:15:00 Mock Exam Mock Exam- Call Centre Agents Training Course 00:20:00 Final Exam Final Exam- Call Centre Agents Training Course 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
German is often surprisingly easy to master even for a native English speaker. We brought this Learn German Language: Complete German Course for absolute beginners who have no prior knowledge and want to master the German language in a very little time. Initially, you will begin with basics of German language, following with grammar lessons, vocabulary, and tense, pronunciation tutorial, the vowel sounds, and common vocabulary that you would use every day. In addition to all of that, you will learn phrases and words, greeting sentences and learn how to implement these accurately in a sentence to improve your communication skills. Master the basics of German with only one single course and upon completion, reach a stage where you can have conversations with native speakers. What you'll learn The #1 German Course. Start speaking real, grammatically correct German fluently, effortlessly and confidently today. Improve your listening and German comprehension skills through ear training and visual learning thanks to the native German speaking teacher, interactive board, subtitles and included .pdf materials. Be confident regarding your German skills (A1, A2, A2+ levels) by lots of practice after every lesson. Understand and use familiar everyday expressions. Reach your German language goals now and in the future, increasing your opportunities for both personal and professional success. By the end of the course, you will build and develop your practical communication skills in German speaking, writing, reading and, of course, your fluency and grammatical accuracy. Requirements No previous German language knowledge is required. The course is recommended to anyone who wants to learn German language fast and easy and is designed for beginners. We start with the absolute basics. Videos are in German with captions / subtitles. German Immersion is widely considered to be the best method of learning German. If you're a visual learner you'll love the interactive board, the subtitles and the included .pdf materials. Native German speaking teacher, free demo lessons and quizzes. Who is the target audience? Anyone who wants to learn German fast and easy. This German course is designed for beginners. We start with the absolute basics. If you are nearly intermediate you can improve your German with this course. Learn German: German Course for Beginners (A1, A2, A2+) Learn German - Find out all about this course in less than two min FREE 00:02:00 Learn German - The Alphabet FREE 00:14:00 Learn German - Pronouncing certain combinations of letters 00:09:00 Learn German - Introduce yourself and others 00:07:00 Learn German - Greet someone - say good-bye to someone 00:09:00 Learn German - The Gender - the Articles 00:08:00 Learn German - Where do you come from- 00:07:00 Learn German - What languages do you speak- 00:06:00 Learn German - The numbers until 20 00:11:00 Learn German - The numbers until 100 00:08:00 The personal pronouns and conjugation of the verbs 'to be' and 't 00:11:00 Learn German - The conjugation in the present part 1 00:10:00 Learn German - The conjugation in the present part 2 00:18:00 Learn German - The conjugation in the present part 3 00:15:00 Learn German - Recap dictation 00:22:00 Learn German - The possessive pronoun 00:19:00 Learn German - The Family 00:16:00 Learn German - More detailed information about the person- pers 00:17:00 Learn German - The food-Going shopping 00:20:00 Learn German - The price- How much does it cost- 00:12:00 Learn German - The question words with W-The Yes- No questions 00:16:00 Learn German - The times of the day-The days of the week 00:15:00 Learn German - The daily routine 00:23:00 Learn German - The apartment 00:19:00 Learn German - The real estate announce 00:21:00 Learn German - The furniture- The interior equipment 00:18:00 Learn German - The plural 00:18:00 Learn German - The gender-the grammatical gender 00:18:00 Learn German - Country information 00:19:00 Learn German - The negation with 'nicht' and 'kein' 00:17:00 Learn German - Separable and non-separable verbs 00:20:00 Learn German - The colors 00:12:00 Learn German - Let's cook 00:17:00 Learn German - Repeat Dictation 00:17:00 Learn German - Test 00:14:00 Learn German - Test - Part 2 00:19:00 Learn German - The syntax 00:18:00 Learn German - Introduction to the cases 00:22:00 Learn German - The Perfect 00:20:00 Learn German - The Participle II 00:17:00 Learn German - Exercises for Participle II and Perfect 00:19:00 Learn German - Occupations and work environment 00:24:00 Learn German - Understanding a job advertisement 00:19:00 Learn German - Introduction to the prepositions 00:23:00 Learn German - When traveling 00:20:00 Learn German - Fill out a form 00:25:00 Learn German - The body parts 00:21:00 Learn German - Health and sickness 00:18:00 Learn German - At the doctor's 00:22:00 Learn German - The comparative 00:20:00 Learn German - The superlative 00:18:00 Learn German - What is a healthy diet 00:20:00 Learn German - To be in a city 00:20:00 Learn German - Local prepositions 00:15:00 Learn German - The polite speech-The subjunctive 2 00:21:00 Learn German - The clothing 00:27:00 Learn German - The ordinal numbers 00:17:00 Learn German - Important holidays in Germany 00:20:00 Learn German - The big Germany quiz 00:21:00 Course Certification
Presentation Skills Approved Online Training