4735 Communication Skills courses in Garforth delivered On Demand

Dive into the realm of 'Service Helpdesk & Technical Support' with our comprehensive course, designed meticulously for those keen on mastering the nuances of telecommunication in the business world. As the digital age sweeps across industries, the ability to maintain effective telephonic relationships stands paramount. Whether it's managing interoffice communications, ensuring proper phone etiquette, or solving dilemmas over the call, this course lays down a roadmap, paving your way to be the linchpin in any organisation's communication chain. Learning Outcomes Acquire proficiency in managing both inbound and outbound telephonic communications. Understand and implement superior telephone etiquette and rapport-building techniques. Develop the ability to address challenging callers through active listening and effective problem-solving methods. Master organisational, record-keeping, and business writing proficiencies to streamline operations. Enhance customer relationships with tailored strategies and effective planning. Why buy this Service Helpdesk & Technical Support Course course? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Service Helpdesk & Technical Support Course there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Service Helpdesk & Technical Support Course course for? Individuals keen on spearheading telecommunication efforts within a corporate setting. Aspiring customer service representatives aiming for excellence in their roles. Managers seeking to refine their team's telecommunication procedures and protocols. Entrepreneurs wanting to establish robust communication lines in their ventures. Any professional eager to augment their telephone-based interaction skills. Prerequisites This Service Helpdesk & Technical Support Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Service Helpdesk & Technical Support Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Helpdesk Technician: £20,000 - £26,000 Technical Support Specialist: £25,000 - £32,000 Customer Service Representative: £18,000 - £24,000 Communication Coordinator: £23,000 - £29,000 Customer Relationship Manager: £30,000 - £40,000 Telecommunication Specialist: £28,000 - £35,000 Course Curriculum Module 01: Managing Interoffice Calls and Voicemail Managing Interoffice Calls and Voicemail 00:11:00 Module 02: Aspects of Phone Etiquette Aspects of Phone Etiquette 00:32:00 Module 03: Business Telephone Skills Business Telephone Skills 00:20:00 Module 04: Building Rapport Over the Phone Building Rapport Over the Phone 00:25:00 Module 05: Inbound and Outbound Calls Inbound and Outbound Calls 00:17:00 Module 06: Active Listening and Managing Tough Callers Active Listening and Managing Tough Callers 00:29:00 Module 07: Mail Services and Shipping Mail Services and Shipping 00:26:00 Module 08: Intra Organisation Dealings Intra Organisation Dealings 00:36:00 Module 09: Problem Solving over the Phone Problem Solving over the Phone 01:05:00 Module 10: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:29:00 Module 11: Business Writing Skills Business Writing Skills 00:42:00 Module 12: Organisational Skills Organisational Skills 01:17:00 Module 13: Communication Skills Communication Skills 00:26:00 Module 14: Customer Relationship Management Customer Relationship Management 00:43:00 Module 15: Effective Planning and Scheduling Effective Planning and Scheduling 00:47:00 Module 16: Invoicing/Petty Cash InvoicingPetty Cash 00:28:00

Level 3 QLS Endorsed | 120 CPD Points| +Gifts: QLS Certificate + PDF Certificate | Lifetime Access| 24/7 Learner Support

This Understanding Autism allows you to acquire new skills and expand your professional knowledge from the comfort of your own home at your own speed. This course has been expertly created for you to complete through distance e-learning and achieve a professional certificate without leaving your house! This course covers comprehensive lessons that will provide you with valuable information about the difficulties related to autism, how you might help someone diagnosed with autism spectrum disorders, and how to raise autism awareness. Autism symptoms can vary from mild to severe, and this course will guide you through the screening and diagnosing process step by step. You will also gain important communication skills that will be beneficial to those working in special education. Enrol in our Understanding Autism course today to gain access to high-quality training modules covering a wide range of important topics that will help you get your dream job! Learning Outcomes After completing this Understanding Autism course, you will be able to: Communicate with people who have autism and interact with them socially. Assist and manage transitions for people with autism. Provide positive behavioural support to people with autism. Explain the therapeutic approaches and resources available to people with autism and co-occurring disorders. Why Choose The Understanding Autism Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. Free PDF certificate as soon as completing the Understanding Autism course. 24/7 support via live chat, phone call or email. ***Courses are included in this Understanding Autism Bundle course Course 01: Understanding Autism Course 02: Level 2 Certificate in Behaviour that Challenges in Children Course 03: Primary Teaching Diploma Course 04: Level 4 Diploma in Child Counselling Course Course 05: Child and Adolescent Mental Health Course Course 06: Child Protection and Risk Assessment Course 07: Level 3 Award in Childcare and Education Course Course 08: Childcare and Nutrition Course 09: Level 4 Child Care and Development Course Course 10: Autism Diploma Course Course 11: Level 2 Safeguarding Children Training Course Course 12: Level 4 Diploma in Child Psychology Course Course 13: Level 1 Award in Working With Children Course 14: Level 2 Award in Preparation for the Responsibilities of Parenting Course 15: Level 2 Award in Babysitting ***Other Benefits of Understanding Autism Bundle course Free 15 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Understanding Autism course ] ***Understanding Autism*** Detailed course curriculum of the Understanding Autism Course Module 1: Autism in Context Module 2: Positive Behavioural Support for Individuals with Autism Module 3: Understand Support and Management of Transitions for Individuals with Autism Module 4: Therapeutic Interventions and Support Available for Individuals with Autism and Co-occurring Conditions Module 5: Communication and Social Interaction with Individuals with Autism Module 6: Safeguarding and Resilience in Autism Assessment Method After completing each module of the Understanding Autism Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Understanding Autism course is ideal for - Teacher Parents Students Fresh Graduates Nurses Child Minders Care Home Professionals Anyone who is already working in this sector Requirements Students who intend to enrol in this Understanding Autism course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path This Understanding Autism bundle will lead to a competitive advantage and open the door to a wide range of career opportunities. Certificates Certificate of completion Digital certificate - Included

Level 6 Diploma in Health and Social Care Management This fully supported distance learning program is for you if you are looking for your first job or want to grow in your existing health and social care management profession. With our help, take the first significant step toward reaching your full potential now. Our Level 6 Diploma in Health and Social Care Management is designed to help you gain knowledge and basic professional employability skills in these fields. The Level 6 Diploma in Health and Social Care Management course will give information that will support your capacity to operate as successful management in the hospital or social care business. It also provides both theoretical and practical knowledge in health and social care professions. Professionals have designed this Level 6 Diploma in Health and Social Care Management course to help you learn fast and efficiently, at your own speed and convenience. Why Choose Level 6 Diploma in Health and Social Care Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Child Psychology developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Level 6 Diploma in Health and Social Care Management Learning Outcomes After completing this Level 6 Diploma in Health and Social Care Management course, you will be able to: Describe the fundamentals of health and social care management. Describe the concepts and principles of the NHS. Describe care and support planning. Know the importance of Person-centred Care. Develop effective communication and listening skills. Describe the concepts of Equality, Diversity and Rights concerning Health and Social Care. Maintain health and safety regulations. Know about safeguarding in social care. Identify social risk and needs in health care. Certificate of Completion You will receive a course completion certificate for free as soon as you complete the Level 6 Diploma in Health and Social Care Management course. Module 01: A Quick Overview of Health and Social Care 17:06 1: A Quick Overview of Health and Social Care 15:06 2: A Quick Overview of Health and Social Care 02:00 Module 02: Understanding Healthcare 14:20 3: Understanding Healthcare 13:20 4: Understanding Healthcare 01:00 Module 03: Understanding Social Care 18:01 5: Understanding Social Care 16:01 6: Understanding Social Care 02:00 Module 04: The UK Health System 17:12 7: The UK Health System 16:12 8: The UK Health System 01:00 Module 05: Care and Support Planning 13:08 9: Care and Support Planning 10:08 10: Care and Support Planning 03:00 Module 06: Person-Centred Care 20:01 11: Person-Centred Care 17:01 12: Person-Centred Care 03:00 Module 07: Communication in Health and Social care 21:09 13: Communication in Health and Social care 20:09 14: Communication in Health and Social Care 01:00 Module 08: Developing Effective Communication Skills 11:01 15: Developing Effective Communication Skills 08:01 16: Developing Effective Communication Skills 03:00 Module 09: Developing Listening Skills 07:37 17: Developing Listening Skills 05:37 18: Developing Listening Skills 02:00 Module 10: Promotion of Equality, Diversity, and Rights in Health Care Setting 08:41 19: Promotion of Equality, Diversity, and Rights in Health Care Setting 06:41 20: Promotion of Equality, Diversity, and Rights in Health Care Setting 02:00 Module 11: Responsibilities for Health and Safety 13:53 21: Responsibilities for Health and Safety 11:53 22: Responsibilities for Health and Safety 02:00 Module 12: Safeguarding in Social Care 23:19 23: Safeguarding in Social Care 21:19 24: Safeguarding in Social Care 02:00 Module 13:Identifying Social Risk and Needs in Health Care 25:28 25: Identifying Social Risk and Needs in Health Care 23:28 26: Identifying Social Risk and Needs in Health Care 02:00 Who is this course for? Level 6 Diploma in Health and Social Care Management The Level 6 Diploma in Health and Social Care Management has been professionally designed for motivated learners who want to learn the latest industry-specific information on health and social care management. Requirements Level 6 Diploma in Health and Social Care Management There are no specific requirements for this Level 6 Diploma in Health and Social Care Management because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 6 Diploma in Health and Social Care Management course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Level 6 Diploma in Health and Social Care Management Certificates Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access

Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access

Free Level 4 QLS Endorsed Certificate | CPD & IAO Accredited | Installment Payment | 120 CPD Points | Lifetime Access

Free Level 7 QLS Endorsed Certificate | CPD Accredited | 180 CPD Points | Advanced Learning Materials | Lifetime Access

Level 7 QLS Endorsed Course with FREE Certificate | CPD Accredited | 180 CPD Points | Lifetime Access

Level 7 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 180 CPD Points | Lifetime Access