24 Hour Flash Deal **25-in-1 Receptionist Excellence: Essential Skills for Front Desk Professionals Mega Bundle** Receptionist Excellence: Essential Skills for Front Desk Professionals Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Receptionist Excellence: Essential Skills for Front Desk Professionals package online with Studyhub through our online learning platform. The Receptionist Excellence: Essential Skills for Front Desk Professionals bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Receptionist Excellence: Essential Skills for Front Desk Professionals course provides complete 360-degree training on Receptionist Excellence: Essential Skills for Front Desk Professionals. 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It has been designed by our Receptionist Excellence: Essential Skills for Front Desk Professionals specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Receptionist Excellence: Essential Skills for Front Desk Professionals Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Receptionist Excellence: Essential Skills for Front Desk Professionals bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Receptionist Excellence: Essential Skills for Front Desk Professionals Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Receptionist Excellence: Essential Skills for Front Desk Professionals Elementary modules, allowing our students to grasp each lesson quickly. The Receptionist Excellence: Essential Skills for Front Desk Professionals course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Receptionist Excellence: Essential Skills for Front Desk Professionals bundle, you really hit the jackpot. Here's what you get: Step by step Receptionist Excellence: Essential Skills for Front Desk Professionals lessons One to one assistance from Receptionist Excellence: Essential Skills for Front Desk Professionalsprofessionals if you need it Innovative exams to test your knowledge after the Receptionist Excellence: Essential Skills for Front Desk Professionalscourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Receptionist Excellence: Essential Skills for Front Desk Professionals courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Receptionist Excellence: Essential Skills for Front Desk Professionals certificate and transcript on the next working day Easily learn the Receptionist Excellence: Essential Skills for Front Desk Professionals skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Receptionist Excellence: Essential Skills for Front Desk Professionals training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Receptionist Excellence: Essential Skills for Front Desk Professionals Requirements To participate in this Receptionist Excellence: Essential Skills for Front Desk Professionals course, all you need is - A smart device A secure internet connection And a keen interest in Receptionist Excellence: Essential Skills for Front Desk Professionals Career path You will be able to kickstart your Receptionist Excellence: Essential Skills for Front Desk Professionals career because this course includes various courses as a bonus. This bundle is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Receptionist Excellence: Essential Skills for Front Desk Professionals career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free
If you have an interest in learning how to coach and working as a supervisor to achieve a formal qualification in the practice of supervision? Then Coaching and Supervising Diploma is just for you! A life coach is someone who help you to attain the goals in life. On the other hand, supervision the act of watching a person or activity and making sure that everything is done correctly and orderly. Coaching and supervising might have a slight difference, but both have the same purpose, which is to enable you in growth and development of your personal and professional life respectively. Firstly, you will learn about life coaching and mentoring basics. Following that, you will learn about coaching theories and outlook, its process and delivery system, self-improvement through motivation, setting goals and stress management. The course also explains about the basic skills of supervision including the qualities of a great supervisor and the principles of leadership, building trust, essential tips and tricks of time management, managing relationships through communication, and removing conflicts. This diploma course leads you to become a successful coach and supervisor as well as accomplish the needs of the organization. So register now and get benefit from this course. Learning Outcomes: Adjust to the supervisor's role with confidence. Develop your skills in listening, asking questions, resolving conflict and giving feedback to employees. Identify key attitudes that you can develop to enhance your supervisory skills. Use time management and planning techniques to maximize your success. Develop a technique for giving instructions that are clear and understood. Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent. Routes to give a priority, strategy, and learn how to manage their time Get knowledge of recognizing their basic leadership methods Know how to improvise some adaptability so as to implement other leadership features Means to encounter the requirements of employees as well as your colleagues by dint of communication and coaching. Paths to transform conflict an effective mean for creative, well-cycled solutions to the problems you are dealing with. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Coaching and Supervising Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Coaching and Supervising Diploma is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Coaching and Supervising Diploma - Updated Version Introduction to Coaching and Mentoring 00:28:00 Coaching and Mentoring: Objectives & Processes 00:33:00 Ethical Aspects of Coaching and Mentoring 00:35:00 Coaching and Mentoring Models - Part 01 00:30:00 Coaching and Mentoring Models - Part 02 00:31:00 Effective Communication Skills 00:28:00 Personal Skills 00:27:00 Management Skills 00:26:00 Functional Skills 00:35:00 Coaching and Supervising Diploma - Old Version Module : 1 Defining Coaching and Mentoring 00:15:00 Coaching Assessment Review 00:05:00 Interpersonal Communication Skills 00:15:00 Critical Coaching Skills 00:05:00 Setting Goals with SPIRIT 00:15:00 Learning Styles and Principles 00:15:00 The Benefits/Consequences Matrix 00:15:00 Skills in the Coaching 00:15:00 Giving Effective Feedback 00:15:00 Module : 2 Making the Transition 00:15:00 Key Behaviors and Attitudes 00:15:00 Setting Goals as Supervisor 00:15:00 Planning for Success 01:00:00 Communication Skills 00:30:00 Active Listening Techniques 00:15:00 Giving Feedback 00:30:00 Giving Instructions 00:15:00 Orders, Requests, and Suggestions 00:15:00 Managing Conflict 00:15:00 Managing Challenging Situations 00:30:00 Module : 3 What's Your Type? How About Mine? 00:45:00 Understanding Leadership 00:45:00 Manage Your Time and Your Energy 00:45:00 Employee Development Models 00:30:00 Dealing with Conflict and Difficult Issues 00:15:00 What Successful Leaders Do 00:15:00 Mock Exam Mock Exam- Coaching and Supervising Diploma 00:30:00 Final Exam Final Exam- Coaching and Supervising Diploma 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
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Give a compliment to your career and take it to the next level. This Sales and Marketing bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop Sales and Marketing skills for your next job or elevate your skills for your next promotion, this Sales and Marketing bundle will help you stay ahead of the pack. Throughout the Sales and Marketing programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Sales and Marketing course, you will get 19 premium courses, an original hardcopy, 20 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Sales and Marketing Bundle Consists of the following Premium courses: Course 01: Marketing Online Course Course 02: Sales & Selling Management Course Course 03: Strategic Planning and Analysis for Marketing Course 04: Digital Marketing Starting an online E-Commerce Store Course 05: Affiliate Marketing Course 06: Social Media Marketing Training Course 07: Research Methods in Business Course 08: How To Build Sales Funnels With ClickFunnels Course 09: The #1 LinkedIn Marketing & Sales Lead Generation Blueprint Course 10: Facebook Marketing Strategy for Business Course 11: Professional Email Marketing Diploma Course 12: Instragam Marketing Masterclass Course 13: Customer Service Management Course 14: Content Writing & Copy Writing For SEO and Sales Course 15: Commercial Law 2021 Course 16: Level 3 Tax Accounting Course 17: Phone-Based Customer Service Course 18: Effective Communication Skills Diploma Course 19: Data Analysis and Forecasting in Excel Course 20: Time Management Training - Online Course Enrol now in Sales to advance your career, and use the premium study materials from Apex Learning. The Sales and Marketing bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Sales and Marketing expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Sales and Marketing from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Marketing Online Course: Previously it was £10) CPD 205 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Sales and Marketing bundle. Requirements This Sales and Marketing course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course Marketing Online Course absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
20-in-1 Premium Team Management Whenever you walk into an interview, one of the most basic questions you will face is about teamwork. It is a very important part of the corporate world as almost all innovations come from a group of people. With the help of this Team Management Course, you can develop your team working skills. This exclusively designed Team Management course will provide you with the core skills to build an energetic and efficient team. You will identify the essential elements for successful management and leadership. You will discover the best practices for talent management and learn how to motivate your team members to achieve the organization's goals. The Team Management course will also educate you on the risk management process to create a healthy work culture. Along with this Team Management course, you will get 19 premium courses, an original hardcopy, 20 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Team Management Bundle Consists of the following Premium courses: Course 01: Team Management Course 02: People Management Skills Level 3 Course 03: Equality and Diversity Course 04: Team Building Masterclass Course 05: Leadership & Management Diploma Course 06: Effective Communication Skills Diploma Course 07: Motivation Skills Course 08: Decision-Making Course 09: UK Employment Law and Employee Rights Diploma Course 10: Line Management Course 11: Stress Management Training Course 12: Crisis Management Course Course 13: Assertiveness and Self-Confidence Development Course 14: Conflict Management Course 15: Cross-Cultural Awareness Training Course 16: Operations Management Course 17: Paralegal Course 18: Change Management Course 19: Positive Psychology Masterclass Course 20: Time Management Enrol now in Team Management to advance your career, and use the premium study materials from Apex Learning. The Team Management bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Team Management expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Team Management from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free (Previously it was £6*20 = £120) Hard Copy Certificate: Free (For The Team Management Course: Previously it was £10) CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Team Management bundle. Requirements This Team Management course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course Team Management absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Overview Are you looking for a convenient, professional job that pays well and lets you work independently? Becoming an Electrical Technician is one of the most reasonable choices! Due to the increasing infrastructure and our growing dependency on electricity, the electricity industry has become a promising field for job seekers. In the UK, you can earn up to £42K as a commercial electrician per year, and as a domestic electrician installer, you can earn almost £ 90 K. The Electrical Technician course is designed to provide individuals with a comprehensive understanding of electrical systems and the talents necessary to work as an Electrical Technician. Once you pass the course and learn the necessary wisdom, you will have the talents for this industry, and your resume will be enhanced with a prestigious accredited certification from CPD. This will put you in the driver's seat in the competitive job market. Learning Outcomes Develop a strong foundation in electrical fundamentals. Enhance communication skills for technical information. Acquire essential safety competencies for electrical work. Master both direct and alternating current systems. Calculate and manipulate voltage and resistance. Obtain a CPD-accredited certification for career advancement. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After completing the course, you will be eligible for the certificate. Who is This course for? No experience or previous qualifications are required for enrolment in this Electrical Technician course, available to students of all academic backgrounds. Requirements Our Electrical Technician course is fully compatible with PCs, Macs, Laptops, Tablets, and Smartphones. It has been designed for tablets and smartphones to access it on Wi-Fi, 3G, or 4G. There is no time limit for completing this course; it can be studied in your own time and at your own pace. Career Path Completing the Electrical Technician Training Course with CPD accreditation can lead to various career paths, including: Electrical Technician Electrician Electrical Safety Inspector Electrical Consultant These roles involve electrical installation, maintenance, safety assessment, and consulting. Course Curriculum 1 sections • 13 lectures • 04:28:00 total length •Module 01: Introduction and Basics: 00:14:00 •Module 02: Communication Skills: 00:27:00 •Module 03: Electrical Units and ohm's Laws: 00:16:00 •Module 04: Safety Precautions: 00:27:00 •Module 05: Direct Current: 00:19:00 •Module 06: Alternating Current: 00:19:00 •Module 07: Voltage and Resistance: 00:22:00 •Module 08: Capacitance and Capacitors: 00:20:00 •Module 09: Working Safely with Electrical Equipment: 00:17:00 •Module 10: Electrical Incidents: 00:10:00 •Module 11: Risk Assessment: 00:26:00 •Module 12: Reducing and Controlling Risks: 00:13:00 •Module 13: Combined Inspection and Testing: 00:38:00
Introducing the ultimate knowledge bundle for the driven learners and the curious minds - the Hybrid Vehicle, Car Restoration, and First Aid at Work bundle! Unleash your passion for automotive excellence and acquire essential life-saving skills with this power-packed collection of eight courses. With three QLS-endorsed courses, this bundle goes above and beyond to provide you with industry recognition and a tangible symbol of your expertise. Stand tall as a Hybrid Vehicle Expert equipped with in-depth knowledge of cutting-edge automotive technology. Unlock the secrets of Car Restoration and master the art of breathing new life into vintage beauties. And gain the vital skills to become a First Aid at Work champion, ready to tackle emergency situations with confidence. The cherry on top? Receive hardcopy certificates for these three endorsed courses, proving your proficiency to the world. But that's not all! We know that true mastery requires continuous growth, which is why we've included five additional CPD QS-accredited courses. Expand your horizons with Mechanical Engineering principles, delve into the intricate world of Car Mechanic Interactive Online Training, and unravel the complexities of Automotive Engineering: Onboard Diagnostics. Immerse yourself in the fascinating realm of Engine Lubrication Systems, and become a master of performance with the Diploma in Supercharger Automobile Engineering. These five courses provide you with a holistic understanding of automotive science, ensuring you're well-equipped to thrive in this ever-evolving industry. At every step of your learning journey, you'll have access to comprehensive course materials, engaging readings, and thought-provoking assessments. Our meticulously crafted content will captivate your mind, fuel your passion, and empower you with the knowledge that will set you apart from the rest. Dive into this one-of-a-kind bundle today and unleash your potential. Embrace the power of knowledge, earn hardcopy certificates for the endorsed courses, and emerge as a true expert in the realms of Hybrid Vehicle, Car Restoration, and First Aid at Work. Take the wheel of your education and drive toward a future filled with endless possibilities! Key Features of the Hybrid Vehicle, Car Restoration and First Aid at Work - QLS Endorsed Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Hybrid Vehicle, Car Restoration and First Aid at Work - QLS Endorsed bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Hybrid Vehicle Expert Training QLS Course 02: Car Restoration QLS Course 03: First Aid at Work 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Mechanical Engineering Course 02: Car Mechanic Interactive Online Training Course 03: Automotive Engineering: Onboard Diagnostics Course 04: Engine Lubrication Systems Online Course Course 05: Diploma in Supercharger Automobile Engineering In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Hybrid Vehicle, Car Restoration and First Aid at Work - QLS Endorsed courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Gain a comprehensive knowledge of hybrid vehicle technology, including their components, operation, and maintenance. Acquire the skills necessary to restore classic cars, from assessing and repairing bodywork to reviving the engine and interior. Develop a thorough understanding of first aid principles and techniques, enabling you to respond effectively in emergency situations at the workplace. Explore the principles of mechanical engineering and their application in the automotive industry. Master the fundamentals of car mechanics, including engine systems, electrical components, and troubleshooting techniques. Understand the intricacies of onboard diagnostics in modern vehicles and learn to interpret diagnostic codes for efficient problem-solving. Gain expertise in engine lubrication systems and the impact of different lubricants on performance and longevity. Experience the ultimate fusion of knowledge with our Hybrid Vehicle, Car Restoration, and First Aid at Work bundle. This comprehensive collection of courses equips you with a diverse skill set that spans the realms of automotive technology and life-saving emergency response. Dive deep into the intricate workings of hybrid vehicles, uncover the art of reviving classic cars to their former glory, and become a trusted first aid responder in your workplace. With endorsements from QLS and accreditation from CPD QS, this bundle not only empowers you with invaluable knowledge but also provides the recognition you deserve. Take the wheel of your education today and embark on a journey that will redefine your expertise. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Automotive enthusiasts seeking to enhance their knowledge and expertise in hybrid vehicle technology, car restoration, and workplace first aid. Professionals working in the automotive industry looking to expand their skill set and stay ahead of the curve. Individuals interested in pursuing a career in the automotive field, with a particular focus on hybrid vehicles, car restoration, and workplace safety. Anyone passionate about learning and exploring the fascinating worlds of automotive engineering and emergency response. Career path Hybrid Vehicle Technician: £25,000 - £40,000 per year Classic Car Restorer: £20,000 - £35,000 per year First Aid Trainer: £22,000 - £35,000 per year Mechanical Engineer: £25,000 - £50,000 per year Automotive Technician: £20,000 - £35,000 per year Automotive Engineer: £30,000 - £60,000 per year Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Level 4 & 5 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access
Description: The minute is an integral part of any meeting. In fact, the success of any meeting largely depends on the proper minute. The course covers the necessary techniques of minute preparing and the skills needed for secretarial roles. At first, you will explore the skills for taking minutes that will be followed by the roles and responsibilities of a secretary or PA. You will learn how to take minutes with OneNote. The course then focuses on the communication skill, negotiation and influencing skills, self-esteem and confidence building, time management and other skills related to the secretary. Finally, the course teaches how to prepare business writing and reports. Who is the course for? People interested in maximizing their efficiency in note taking for their jobs People interested in working as a stenotype operator or journalist Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Minute Taking and Executive Secretarial Diploma - Updated Version Minute Taking Executive Training Introduction to Minute Writing 00:20:00 Preparation for Minute Taking 00:23:00 The Meeting Structure 00:16:00 Minute Meetings, Decisions and Actions 00:18:00 Roles and Responsibility of Minute Taker 00:27:00 Tips for Minute Taking 00:22:00 Technology in Minute Taking 00:12:00 Building Confidence 00:13:00 Executive PA Module 1: Introduction to Personal Assistant 00:20:00 Module 2: Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences 00:28:00 Module 7: Time Management 00:38:00 Module 8: Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills 00:43:00 Module 10: Organisational Skills 00:28:00 Module 11: Communication Skills 00:28:00 Module 12: Customer Service 00:19:00 Module 13: Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash 00:30:00 Module 15: Professional Conduct and Ethics 00:24:00 Minute Taking and Executive Secretarial Diploma - Old Version Minute Taking Basics What Minutes are 01:00:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:15:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Minute Taking tips 00:30:00 Taking Minutes with OneNote The Role of a Minute-Taker 00:30:00 The Skills of a Minute-Taker 00:15:00 Meeting Agreements 00:15:00 Minutes Styles 00:15:00 What Do I Record 00:30:00 Techniques for Preparing Minutes 00:30:00 Taking Minutes in an Interactive Meeting 00:30:00 The Minute Book 00:15:00 Secretarial Interpersonal Skills Module One - Getting Started 00:30:00 Module Two - Verbal Communication Skills 01:00:00 Module Three - Non-Verbal Communication Skills 01:00:00 Module Four - Making Small Talk and Moving Beyond 01:00:00 Module Five - Moving the Conversation Along 00:30:00 Module Six - Remembering Names 01:00:00 Module Seven - Influencing Skills 01:00:00 Module Eight - Bringing People to Your Side 01:00:00 Module Nine - Sharing Your Opinion 01:00:00 Module Ten - Negotiation Basics 01:00:00 Module Eleven - Making an Impact 01:00:00 Module Twelve - Wrapping Up 00:30:00 Developing Interpersonal Skills Course- Activities 00:00:00 Administrative Management skills Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Mock Exam Mock Exam - Minute Taking and Executive Secretarial Diploma 00:20:00 Final Exam Final Exam - Minute Taking and Executive Secretarial Diploma 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00