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4631 Communication Skills courses in Addlestone delivered On Demand

GCSE History Online Course

By CloudLearn

Our brand new Online GCSE History course aims to develop your understanding of human activity in the past based on historical evidence. You will learn about the nature of cause and consequence, continuity and change, and similarity and difference. Through studying this course, you will develop an understanding of the present and how it is influenced by past events. The same IGCSE qualification you'd get in school or college Unlimited 1:1 support from your History tutor Fast-track - get the qualification when you need it Study 24/7, 365 on your phone, tablet or laptop You don't need any previous qualifications to study this GCSE course. This course will teach you the Edexcel GCSE History syllabus (1HI0). You'll study 3 units: Thematic Study and Historic Environment Period Study and British Depth Study Modern Depth Study For a full breakdown of course content, download the GCSE History Brochure. All of your lessons and assessments are available on CloudPort - our Moodle-based learning environment (Moodle VLEs are used by most colleges and universities in the UK). Start with lesson 1 and work through the course in a linear pathway or choose to jump to the section that you need. Your learning is completely flexible and allows you to set your programme of learning around the skills you need. Submit assessments as you work through the course. Get instant results and feedback on activities to track your progress. Use these assessments as learning launchpads, allowing you to focus your time on the topics you need to brush up on. You will have access to all course materials, assessments and tutor support for 12 months from the day of enrolment. Extensions are available for students who wish to study over a longer period. You are not alone! You will be assigned a personal 1:1 tutor on your day of enrolment. Your tutor will remain by your side, throughout your learning journey until you get qualified. All tutors are qualified teachers and subject matter specialists who will ensure you have the correct guidance and support when you need it. As a CloudLearn student you will have unlimited access to tutor support. CloudLearn GCSEs and A-Levels are structured around formative assessments allowing you to test your knowledge as you work towards qualification. Before taking your exam you will submit a mock exam to give you the practise you need before the big day. When ready we arrange your exam. We have agreements with exam centres all over the UK. Our students also take advantage of preferential pricing due to the volume of students we channel to exam centres. As part of your enrolment service package we will make all the arrangements for your final exam. This includes locating a centre and booking the relevant exam/s. Exam fees are additional. Exam fees can be bundled using the Exam Bundles drop down when adding to basket. Have a look on our Exams Page for a detailed explanation of this service. The Edexcel GCSE History exam is available in May/June each year. It is assessed over 3 exam papers: Paper 1 1HI0 10-12 - 1 hour 15 min exam Paper 2 1HI0 20-29 - 1 hour 45 min exam Paper 3 1HI0 30-33 - 1 hour 20 min exam We generally ask that you book written exams at least 6 months in advance. Booking your exam after the booking deadline will incur late fees (available for one month after deadline) and high late fees (available up until exam entry closure). Some students will study for the exam over a period of months or years, as they dictate their own study schedule. We do however have students who will study intensively and prepare in a matter of weeks. You are only constrained by the exam diet. GCSE exams are available in May/June of each year, with core subjects also assessed in January.We are so confident in the CloudLearn model of study that we guarantee you will pass your exam. As long as you do what we recommend, we offer a full money-back guarantee. The UK's only GCSE and A-Level specialist Study at your pace, where and when you want Study interactively on any device We guarantee your exam pass We arrange your exams Our flexible study, unlimited support, and interest-free payment plans allow you to fit learning around your busy schedule That's why we support thousands of students every year, to get the GCSEs they need to prosper. Choose to pay in full or spread the cost over our 6 months interest-free payment plans. We offer longer payment plans of 12, 24, 36 or 48 months. These extended plans are subject to interest. For more details contact our student advisors on 0330 111 4006 or visit our payment plan page. By participating in Our Online GCSE History Course you will acquire skills that will be useful throughout your future studies or employment. You will develop your critical thinking, investigative and reasoning skills by developing and extending your understanding of specified key events, periods and societies in local, British, and wider world history; and of the wide diversity of human experience. You will also learn how to be a conscientious, critical, reflective and self-directed learner through engagement in historical enquiry. Furthermore, you will be challenged to use this new knowledge in creative and experimental forms. Additionally, you will discover the importance of open-mindedness and social responsibility through developing an awareness of why people, events and developments have been accorded historical significance and how and why different interpretations have been constructed about them. Furthermore, you will bolster your organisational and communication skills through preparing and disseminating your historical knowledge in different ways and reaching substantiated conclusions. We also hope to show you the benefits of continuous learning and intellectual curiosity by inspiring a sustained enjoyment of, and interest in, historical discourses. Therefore, the CloudLearn GCSE History Course focuses on improving your skill-set so that you are equipped to prosper in any learning environment or career-path.

GCSE History Online Course
Delivered Online On Demand
£299

Medical Writing (Medical Transcription, Medical Law & Medical Terminology)

4.7(47)

By Academy for Health and Fitness

Embark on a transformative journey into the world of precision and clarity with our Medical Writing (Medical Transcription, Medical Law & Medical Terminology) course! This Amazing bundle on Medical Transcription, Medical Law & Medical Terminology covers Diverse medical disciplines, with a strong emphasis on Medical Writing. Participants explore essential aspects of healthcare, including Medical Writing, Medical Transcription, Medical Law, and Medical Terminology. The program also delves into all crucial components of effective Medical Writing. Additionally, learners acquire vital soft skills such as effective communication and stress management, which are integral to successful Medical Writing careers. With a dedicated focus on Medical Writing, this bundle equips individuals with the knowledge and skills required to excel in this specialized field. Graduates emerge well-prepared for roles that involve precise and clear Medical Writing. This bundle offers a robust foundation rooted in the principles of Medical Writing which is required in any type of transcription or healthcare-related profession. Course 01: Medical Writing Course 02: Medical Transcription Course 03: Medical Law Course 04: Medical Receptionist: Responsibilities and Skills Course 05: Introduction to Medical Terminology Course 06: Clinical Coding Course 07: GDPR in Healthcare Course 08: Document Control Course 09: Clinical Coding: ICD-10-CM Course 10: Clinical Coding Inpatient Training: DRG-ICD Course 11: Clinical Coding Inpatient Training: DRG-PCS Course 12: Compliance Risk and Management Course 13: Phone-Based Customer Service Course 14: Effective Communication Skills Diploma Course 15: Touch Typing Essentials Course 16: Level 2 Microsoft Office Essentials Course 17: Personal Hygiene Course 18: Stress Management Training Learning Outcome of this Bundle course: Perfect Medical Writing for precise healthcare documentation. Hone soft skills crucial for healthcare roles in Medical Writing Expertise in GDPR compliance, ensuring secure Medical Writing Ready for roles in transcription, reception, and diverse Medical Writing professions Holistic understanding for well-rounded contributions in Medical Writing Why Choose Our Bundle? FREE Medical Writing certificate accredited Get a free student ID card with Medical Writing Training Get instant access to this Medical Writing course Learn Medical Writing from anywhere in the world The Medical Writing is an entirely online course Lifetime access to the Medical Writing course materials The Medical Writing comes with 24/7 tutor support This bundle focuses on "Medical Writing," emphasizing precise and accurate healthcare documentation. Participants explore medical disciplines, including "Medical Transcription," "Medical Law," "Medical Terminology" and "Clinical Coding." The curriculum covers healthcare terminology and GDPR compliance while nurturing soft skills like effective communication. Graduates are well-prepared for diverse healthcare roles, benefiting from this bundle's comprehensive approach to "Medical Writing." By delving into the intricacies of Medical Transcription, Medical Law and Medical Terminology learners gain a deep understanding of healthcare documentation and communication. Whether aspiring to careers in medical transcription, receptionist duties, compliance management, or other healthcare professions, this bundle provides a solid foundation rooted in "Medical Writing" principles. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Medical Writing (Medical Transcription, Medical Law & Medical Terminology) Aspiring Medical Writers Healthcare Professionals Medical Transcriptionists Healthcare Administrators Compliance Officers Healthcare Enthusiasts Requirements Medical Writing (Medical Transcription, Medical Law & Medical Terminology) No formal qualification is required to enrol in this Medical Writing (Medical Transcription, Medical Law & Medical Terminology) course. Career path Possible career paths after this Medical Writing (Medical Transcription, Medical Law & Medical Terminology) bundle: Medical Writer Medical Transcriptionist Healthcare Compliance Officer Legal Consultant in Healthcare Customer Service Representative Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Medical Writing (Medical Transcription, Medical Law & Medical Terminology)
Delivered Online On Demand4 days
£109

Food Hygiene and Safety with Kitchen Management Level 3 - CPD Certified

4.7(47)

By Academy for Health and Fitness

23 in 1 Food Hygiene and Safety Bundle If you aim to enhance your Food Hygiene and Safety skills, our comprehensive Food Hygiene and Safety course is perfect for you. Designed for success, this Food Hygiene and Safety course covers everything from basics to advanced topics in Food Hygiene and Safety. Each lesson in this Food Hygiene and Safety course is crafted for easy understanding, enabling you to become proficient in Food Hygiene and Safety. Whether you are a beginner or looking to sharpen your existing skills, this Food Hygiene and Safety is the ideal choice. We proudly offer 18 courses within the Food Hygiene and Safety with Kitchen Management bundle, providing you with industry-recognised qualifications. These Courses are: Course 01: Food Hygiene Level 3 Course 02: HACCP Food Safety Levels 1 and 2 Course 03: Food Allergy Awareness Course 04: Food Labelling Regulations Training Course 05: Food and Mood: Improving Mental Health Through Diet and Nutrition Course 06: Nutrition: 60+ Foods For Health, Fitness & Dieting Course 07: Nutrition and Hydration Course 08: Kitchen Manager Course 09: Kitchen Team Lead Course 10: Cleaning Diploma Course 11: Food Photography Course 12: Time Management Course 13: Infection Prevention and Immunisation Course 14: UK Cooking and Gastronomy Technician Course Course 15: Oven Cleaning Training Course Course 16: How to Improve Your Food Hygiene Rating Course 17: Diploma in Professional Chef Course 18: Food and Beverage Manager With our Food Hygiene and Safety exclusive bundle you will get PDF Certificate, PDF Transcript and Digital Student ID Card (worth £50) Absolutely FREE. In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Learning Outcomes of Food Hygiene and Safety: Have an in-depth understanding of Food Hygiene and Safety principles. Be knowledgeable about Food Allergen Awareness and Labelling Regulations. Understand how nutrition and hydration impact health and fitness. Understand professional cooking techniques and food and beverage management. Be capable of improving food hygiene ratings. Why Prefer This Food Hygiene and Safety Bundle? Get a Free QLS Endorsed Certificate upon completion of Food Hygiene and Safety Get a free student ID card with Food Hygiene and Safety Training The Food Hygiene and Safety is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the Food Hygiene and Safety course materials The Food Hygiene and Safety comes with 24/7 tutor support Food Hygiene and Safety The "Food Hygiene and Safety with Kitchen Management" bundle is a comprehensive collection of 18 meticulously curated courses aimed at providing in-depth knowledge about food hygiene, safety, nutrition, and kitchen management. This enriching journey starts with understanding basic food hygiene and safety practices, progressing to complex topics like food labelling regulations and allergen awareness. CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Food Hygiene and Safety bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements Food Hygiene and Safety Career path Food Hygiene and Safety Food Safety Officer Kitchen Manager Nutritional Advisor Professional Chef Food and Beverage Manager Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Food Hygiene and Safety with Kitchen Management Level 3 - CPD Certified
Delivered Online On Demand5 days
£109

Agile Project Management- CPD Certified

4.7(47)

By Academy for Health and Fitness

>> 24 Hours Left! Don't Let Spring Deals Slip Away - Enrol Now! << Feeling overwhelmed by complex projects and demanding deadlines? You're not alone. A recent UKCIPD survey found that a staggering 60% of employees feel stressed due to workload. But what if there was a better way to manage projects and deliver results, even in high-pressure situations? Our Agile Project Management bundle offers a dynamic and adaptable approach to navigating the ever-changing business landscape. You'll learn about key concepts including iterative development, backlog management, sprint planning, and daily stand-up meetings. Learn how to successfully prioritise activities, promote team collaboration, and view change as a fuel for progress. Beyond the fundamentals in Agile Project Management, you'll explore critical areas like stakeholder engagement, risk mitigation, and data-driven decision-making. We proudly offer 18 courses within the Agile Project Management bundle, providing you with industry-recognised qualifications. These Courses are: Course 01: Agile Project Management Course 02: Project Management Level 7 Course 03: Microsoft Project - Monitoring Course 04: Diploma in Performance Management Course 05: Change Management Course 06: Leadership & Management Course 07: Office Administration & Skills Diploma Course 08: Diploma in Employee Management Course 09: Diploma in Meeting Management Course 10: Financial Management Course 11: Financial Analysis for Finance Reports Course 12: Data Analysis Course 13: Team Management and Leadership Development Training Course 14: Compliance Risk and Management Course 15: Decision-Making in High-Stress Situations Course 16: Workplace Productivity Course Course 17: Cross-Cultural Awareness Training Course 18: Critical Thinking in The Workplace In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Agile Project Management Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Don't settle for the ordinary; get ready to tackle any project with agility and confidence. Enrol now in our Agile Project Management bundle and watch your project leadership skills soar! Learning Outcomes of Agile Project Management Bundle: Master Agile project lifecycles and adapt them to your specific needs. Craft and prioritize Agile backlogs for iterative development and value delivery. Lead high-performing Agile teams through sprints, stand-ups, and retrospectives. Embrace Agile data analysis to make informed decisions and optimize project outcomes. Mitigate risks and manage change proactively in an Agile environment. Design and implement bespoke Agile project strategies for lasting success. Why Choose Our Agile Project Management Course? Get a Free CPD Accredited Certificate upon completion of Agile Project Management Get a free student ID card with Agile Project Management Training The Agile Project Management is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the Agile Project Management course materials The Agile Project Management comes with 24/7 tutor support CPD 230 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Agile Project Management bundle is suitable for everyone. Requirements There is no formal Requirement for Agile Project Management Bundle. Career path This Agile Project Management bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Agile Project Manager Financial Analyst Compliance Manager Change Management Consultant Performance Manager Certificates CPDQS Accredited Hard copy Certificate Hard copy certificate - Included CPDQS Accredited PDF Certificate Digital certificate - Included

Agile Project Management- CPD Certified
Delivered Online On Demand5 days
£109

Level 2, 3 & 4 Travel Agency Course

By Imperial Academy

Level 4 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 120 CPD Points | Lifetime Access

Level 2, 3 & 4 Travel Agency Course
Delivered Online On Demand
£100

Operations Management Level 7

By Training Tale

Are you ready to advance your career in business management? With this exclusive Operations Management, you can improve your business management skills and build a successful career for life! Discover why operations management is relevant in all industries and sectors! Operations Management is a dynamic field with a straightforward goal. The goal for those in operations management is to maximise profits by balancing costs and revenues. Operations Management aims to administer business practices in a way that drives efficiency and superior net profits by incorporating human resources, raw materials, technology, and equipment across the board. While the specific responsibilities of OM team members vary depending on the size and nature of the organisation, their efforts have an impact on all aspects of a company's operations. The purpose of this Operations Management qualification is to provide learners with important information about the application and skills required in the Operations Management Sector. This Operations Management prepares students to succeed in their professional life by teaching them the concepts of Supply Chain Management and its fundamentals, Risk Management, Talent Management, Project Management, Procurement Operations, Planning & Sourcing Operations, Maintenance Management, Conflict Management, Change Management, Stress Management, Negotiation skills and much more. Learning Outcomes After completing this Operations Management course, the learner will be able to: Gain a thorough understanding of the functions and objectives of operations management. Understand the role of the OM in inventory and supply chain management. Understand project management and risk management. Gain in-depth knowledge about stock control and procurement operations. Understand product manufacturing and shipping. Understand contingency management and succession planning. Understand the importance of business etiquette. Why Choose This Operations Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Operations Management Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Course curriculum of Operations Management Module 01: Understanding Operations Management Module 02: Understanding Process Management Module 03: Understanding Supply Chain Management Module 04: Understanding Planning & Sourcing Operations Module 05: Understanding Talent Management Module 06: Understanding Procurement Operations Module 07: Understanding Manufacturing and Service Operations Module 08: Understanding Succession Planning Module 09: Understanding Project Management Module 10: Understanding Quality Control Module 11: Understanding Product and Service Innovation Module 12: Understanding Communication Skills Module 13: Understanding Negotiation Techniques Module 14: Understanding Change Management Module 15: Understanding Maintenance Management Module 16: Understanding Conflict Management Module 17: Understanding Stress Management Module 18: Understanding Business Ethics for the Office Module 19: Understanding Business Etiquette Module 20: Understanding Risk Management ---------------------------------- Assessment Method After completing each module of the Operations Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Operations Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Operations Management course is ideal for anyone passionate and ambitious about Operations Management. Requirements There are no specific requirements for this Operations Management course because it does not require any advanced knowledge or skills. Certificates Certificate of completion Digital certificate - Included

Operations Management Level 7
Delivered Online On Demand7 days
£120

Public Services Administration and Management Fundamentals

4.9(27)

By Apex Learning

Tired of browsing and searching for a Public Services course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Public Services bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Public Services course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Public Services and help you along your learning journey. Advanced audio-visual learning modules of these Public Services courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Public Services, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Public Services Bundle Consists of the following Premium courses: Course 01: Customer Relationship Management Course 02: Office Administration Certificate Course 03: Minute Taking Essentials Level 2 Course 04: Professional Telephone Receptionist Course Course 05: Operations Management Course 06: Paralegal Course 07: Level 3 Tax Accounting Course 08: Document Control Course 09: GDPR Data Protection Level 5 Course 10: Workplace Confidentiality Course 11: Report Writing Course 12: Touch Typing Essentials Course 13: Public Speaking and Presentation Skill Course Course 14: Effective Communication Skills Enrol now in Public Services to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Public Services expertise and essential knowledge, which will assist you in reaching your goal. Curriculum Customer Relationship Management Module 01: Introduction to Customer Relationship Management (CRM) Module 02: CRM Fundamentals Module 03: CRM Strategies CRM Strategies Module 04: Data Analysis in CRM Module 05: CRM Databases Module 06: Deepening Customer Relationship Module 07: Handling Customer Complaints Module 08: Future of CRM CPD 140 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Public Services bundle. Requirements Our Public Services course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Public Services expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included You will get the PDF Certificate for the title course (Customer Service) absolutely Free! Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

Public Services Administration and Management Fundamentals
Delivered Online On Demand
£79

Level 7 Leadership and Management

By Training Tale

Level 7 Leadership and Management Online Training This Level 7 Leadership and Management will help you advance your career by providing you with the most up-to-date leadership and management information. The course requires no prior knowledge or experience, as candidates are introduced to the characteristics and qualities of an effective leader. Learn how to build and optimize a high-performing team, cultivate an engaging organizational culture, and provide constructive feedback to coworkers by enrolling in this Level 7 Leadership and Management course. This course will help you get closer to your goals if you are new to leadership or looking to advance in your current position! By the end of the Level 7 Leadership and Management, you will have a solid understanding of what makes a great leader and how to put the strategies you have learned into practice to advance your career. Enrol in this course to learn how to improve your leadership and management skills. Courses are included in this Level 7 Leadership and Management Course 01: Level 7 Leadership and Management Course 02: Level 7 Life Coaching Course 03: Level 7 Diploma in Facilities Management Course 04: Level 5 Diploma in Business Analysis Course 05: Level 5 Negotiation Skills Course 06: Level 5 Retail Management Course 07: Level 4 Time Management Course 08: Level 3 Business Administration Course 09: Level 2 Diploma in Business Administration Course 10: Communication Skills Course 11: Networking Skills Training [ Note: Free PDF certificate as soon as completing the Level 7 Leadership and Management course ] Level 7 Leadership and Management Training Detailed course curriculum of the Level 7 Leadership and Management Course Module 01: Understanding Management and Leadership Module 02: Leadership over Yourself Module 03: Creativity and Innovation Module 04: Leadership and Teambuilding Module 05: Motivation and People Management Module 06: Communication and Leadership Module 07: Presentation, One-to-one Interview and Meeting Management Module 08: Talent Management Module 09: Strategic Leadership Module 10: Stress Management Assessment Method of Level 7 Leadership and Management After completing each module of the Level 7 Leadership and Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 7 Leadership and Management After completing the MCQ/Assignment assessment for this Level 7 Leadership and Management course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Level 7 Leadership and Management Online Training This Level 7 Leadership and Management course is for anyone serious about their professional development. Students and recent graduates who want to improve their resumes and gain experience are also welcome to enrol in this Level 7 Leadership and Management course. Requirements Level 7 Leadership and Management Training There are no specific requirements for this Level 7 Leadership and Management course because it does not require any advanced knowledge or skills. Career path Level 7 Leadership and Management Online Training Certificates Certificate of completion Digital certificate - Included

Level 7 Leadership and Management
Delivered Online On Demand4 days
£104

Receptionist Skills

4.7(160)

By Janets

As part of the administrative team, Receptionists are the backbone and 'face' of a company, responsible for greeting clients and customers, organising meetings, and upholding a company's image. Their duties range from filing and record-keeping to constructing business emails and taking calls. If you're considering a career as a Receptionist or similar role, then this course offers the ideal introductory training. The Receptionist skills diploma is a personal development course for entry-level learners who wish to learn more about the role, along with administrative best practices. It covers fundamental office procedures, skills and techniques that every aspiring receptionist should know. You'll learn how to improve your business communication and telephone etiquette, the essentials of meeting management, how to master business writing, and much more. Get equipped with valuable transferable and administrative skills and earn an endorsed certificate to increase your opportunity to work for leading companies and organisations. Learning Outcomes: Develop an in-depth understanding of the role and day-to-day responsibilities of a receptionist Improve your telephone and business communication etiquette Learn the principles of record-keeping and the different types of filing systems Sharpen your time management, organisation, planning and communication skills Know how to manage petty cash and create invoices Build your professional image and learn how to work effectively in a team of two Understand the principles of meeting management and minute taking Learn essential business writing skills and how to maintain a professional tone of voice Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? This receptionist skills training course applies to aspiring secretarial experts and anyone looking to kickstart a career in office administration. It is an introductory course for entry-level learners, with no specific entry requirements. This course is also open to both part-time and full-time students. Career Path This Receptionist diploma will equip learners with the skills required for a range of office administrative professions, including the following: Receptionist Personal Assistant Secretary Office Assistant Administrative Assistant Course Content Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:27:00 Module 2: Business Telephone Skills Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:27:00 Module 5: Travel Arrangements Travel Arrangements 00:26:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Module 7: Time Management Time Management 00:37:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Module 9: Business Writing Skills Business Writing Skills 00:42:00 Module 10: Organisational Skills Organisational Skills 00:27:00 Module 11: Communication Skills Communication Skills 00:27:00 Module 12: Customer Service Customer Service 00:18:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash InvoicingPetty Cash 00:29:00 Assignment Assignment - Receptionist Skills Unlimited Order your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Receptionist Skills
Delivered Online On Demand3 weeks
£25

HR: Human Resources Management (5-in-1 QLS Endorsed Diploma)

By Imperial Academy

FREE 5 QLS Endorsed Certificate | 5-in-1 Exclusive Bundle | CPD Accredited | Career Guided Program | Lifetime Access

HR: Human Resources Management (5-in-1 QLS Endorsed Diploma)
Delivered Online On Demand
£300