4630 Communication Skills courses in Addlestone delivered On Demand

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Level 3 Coaching & Mentoring Course Overview This Level 3 Coaching & Mentoring Course is perfect for managers who wish to improve their leadership abilities as well as anyone who wants to launch a coaching or mentoring business. It includes a variety of coaching models, effective coaching techniques, coaching ethics, and other important topics. For individuals who are just beginning out in the coaching profession, this coaching and mentoring training course is jam-packed with case studies, advice, and resources. You will gain knowledge of the five main tenets of coaching, the components of a successful coaching-client relationship, how to evaluate your clients' needs, help them set objectives, inspire them to realise their full potential, and much more under the supervision of an accomplished expert. Do you want to launch your own coaching or mentoring company but need some assistance getting going? Then sign up for this hands-on training programme right now to begin improving people's lives! Why You Should Choose Level 3 Coaching & Mentoring Course Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Level 3 Coaching & Mentoring Course is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Level 3 Coaching & Mentoring Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Module 1: Introduction to Coaching and Mentoring Introduction to Coaching and Mentoring 00:22:00 Module 2: Fundamental Qualities of a Coach Fundamental Qualities of a Coach 00:57:00 Module 3: Ethical Aspects of Coaching and Mentoring Ethical Aspects of Coaching and Mentoring 00:32:00 Module 4: Coaching and Mentoring Models Coaching and Mentoring Models Part 1 00:32:00 Coaching and Mentoring Models Part 2 00:30:00 Module 5: Effective Communication Skills Effective Communication Skills 00:23:00 Module 6: Personal Skills Personal Skills 00:25:00 Module 7: Management Skills Management Skills 00:22:00 Module 8: Functional Skills Functional Skills 00:26:00

Elevate your personal and professional journey with our NLP Practitioner Course: Mastering Techniques. Unlock the secrets of Neuro-Linguistic Programming, enhance communication skills, and gain mastery in advanced techniques. Transform beliefs, overcome challenges, and earn your NLP Practitioner Certification. Join a community of growth-oriented individuals. Enroll now for a life-changing experience in self-discovery and empowerment.

In today's fast-paced and interconnected world, mastering Basic Telephone EtiquetteSkills is more crucial than ever. Telephone Etiquette ensures that every call you handle is professional, efficient, and courteous, which is essential in both daily life and your professional career. Learning Telephone Etiquette can significantly enhance your job prospects in the UK, where excellent communication skills are highly valued. In fact, mastering Telephone Etiquette can open doors to various roles in customer service, administration, and support, with average salaries ranging from £18,000 to £25,000 per year. The demand for professionals with strong Telephone Etiquette skills is on the rise, with the customer service sector growing by approximately 5% annually. By enrolling in this course, you will learn how to prepare for calls, handle difficult situations, and practice best Telephone Etiquette, making you an invaluable asset to any organization. Whether you're looking to improve your personal interactions or seeking career advancement, Telephone Etiquette is a skill that will set you apart. Key Features: CPD Certified Basic Telephone Etiquette Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Telephone Skills Module 02: Preparing for the Call Module 03: Answering Calls Module 04: Conducting a Business Call Module 05: Handling Difficult Situations Module 06: Holding and Transferring Calls Module 07: Ending the Call Module 08: Telephone Etiquette for Customer Service Module 09: Best Practices of Telephone Etiquette Learning Outcomes: Cultivate confident call handling with strategic preparation techniques. Master the art of conducting seamless and impactful business conversations. Navigate and resolve challenging situations with poise and professionalism. Acquire proficiency in the seamless transfer of calls. Enhance your telephone etiquette to provide exceptional customer service. Apply best practices, setting yourself apart as a communication virtuoso. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Basic Telephone Etiquette Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Basic Telephone Etiquette Skills. Moreover, this course is ideal for: Professionals seeking to refine their telephone communication skills. Customer service representatives aiming for excellence in phone interactions. Individuals aspiring to enhance their business communication finesse. Team members involved in call handling and transfers. Anyone looking to elevate their overall telephone communication competency. Requirements There are no requirements needed to enrol into this Basic Telephone Etiquette Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Basic Telephone Etiquette Skills course. Career path After finishing this Basic Telephone Etiquette Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Basic Telephone Etiquette Skills are: Customer Service Representative - £18K to 25K/year. Receptionist - £16K to 22K/year. Office Administrator - £18K to 24K/year. Call Centre Operator - £17K to 23K/year. Telemarketer - £16K to 20K/year. Certificates Digital certificate Digital certificate - Included Will be downloadable when all lectures have been completed.

Limited Time Offer On | 11-in-1 Bundle | CPD QS Certified | 110 CPD Points | Gifts: Hardcopy + PDF Certificates + Transcript + SID - Worth 180 | Customer Support | Lifetime Access | Enrol Today

Whether or not you need to start your own productive cleaning business or you need to improve your job prospects inside the association you at present work for, you will find that the British Cleaning Certificate Award can be a useful positive turn of events. Introduction to the Course This industry-perceived affirmation incorporates 21 data stuffed modules that you can learn at your own speed in your own space. This internet preparation requires around ten hours to finish with online help that you can depend on and trust.   Course Content Module 1: Finding Your Career: A Job in the Cleaning Corps Module 2: The Different Types of Cleaning Jobs Module 3: Cleaning Equipment Module 4: Chemical Safety and Competence Module 5: The Job Module 6: Meeting Clients and Your Behaviour in Clients' Homes/Workplaces Module 7: Keyholding and Alarm Codes for Cleaners Module 8: Module 8 : Cleaning Techniques & Standards Expected Module 9: Cleaning Products & Clothing Module 10: Food Kitchen Cleaning Module 11: Commercial Kitchen Cleaning Module 12: Bathrooms & Toilets Module 13: Hospital / Medical practice Cleaning Module 14: Office Cleaning Module 15: Industrial Cleaning Equipment Module 16: Green & Steam Cleaning Module 17: Pressure Washing & Machine Sweeping Module 18: Reporting Procedures Module 19: Cleaning External Surfaces/Areas Module 20: Dealing with Non-Routine Waste Module 21: Communication Skills and Dealing with Customer Complaints The course covers the principal things you need to know to help your calling inside the British cleaning industry. It outfits you with the ability to improve your getting potential. On satisfaction of the course, you will be expected to float through an alternate choice appraisal, which covers all the modules you have as of late wrapped up. On passing, with a pass speed of 70%, you will download and print your revelation and start using it to improve your cleaning calling right away.  

Course Overview: Do you aspire to work in a role that supports and assists legal professionals in their daily activities? If so, our Counselling Paralegal course - is the perfect opportunity for you to embark on a fulfilling career path. This comprehensive course will give you a deep understanding of the paralegal profession and develop the essential skills needed to excel in this dynamic field. According to recent statistics, the demand for paralegals in the UK is projected to grow significantly in the coming years, with job opportunities expected to increase by 15% by 2025. As the legal industry expands, qualified paralegals are increasingly sought after by law firms, corporate legal departments, and governmental organisations. This Paralegal course provides the knowledge and expertise necessary to thrive in this competitive landscape. As legal professionals, paralegals play a crucial role in supporting lawyers and solicitors, conducting legal research, drafting legal documents, and assisting in case preparation. With our Counselling Course - Paralegal, you will acquire a solid foundation in crucial legal terminology, learn effective communication skills, understand the intricacies of various areas of law, such as contract law, criminal law, and property law, and gain insight into professional conduct and ethics. Key Features of the Course: CPD certificate upon completion 24/7 learning assistance for uninterrupted progress Who is This Course For? This Paralegal course is designed for individuals interested in the legal field who aspire to work as paralegals. Whether you are a recent graduate, a career changer, or simply looking to enhance your legal knowledge, this course provides the perfect platform to acquire the necessary skills and expertise to excel in the paralegal profession. What You Will Learn: Throughout the Paralegal course modules, you will comprehensively understand paralegal practices and legal principles. In Module 01, you will explore the foundational concepts of paralegal work, setting the stage for subsequent modules. Key legal terminology will be covered in Module 02, ensuring you possess the necessary vocabulary to navigate the legal landscape. Module 03 will focus on honing your communication skills. Further modules will delve into specific legal domains, including contract and business law, property law, wills and probate, criminal law, and human rights. You will also gain valuable insights into the legal workplace, conflict resolution, professional conduct and ethics, and mandatory knowledge fields for paralegals. Why Enrol in This Course: By enrolling in this Paralegal Course - Paralegal, you will acquire a range of highly sought-after skills essential for a successful career in the legal field. This course has received top student reviews, highlighting its comprehensive content and practical relevance. Additionally, the course is continuously updated to reflect the latest industry trends and legal developments, ensuring you stay ahead of the curve. Requirements: No prior legal experience is required to enrol in this Paralegal course. However, a passion for the legal field and a solid dedication to learning are essential prerequisites. Career Path: Upon completing this Paralegal course, you will have a range of exciting career opportunities in the legal field. Some of the professions you can pursue include: Paralegal - Average UK salary: £28,000 per annum Legal Assistant - Average UK salary: £25,000 per annum Compliance Officer - Average UK salary: £35,000 per annum Court Clerk - Average UK salary: £22,000 per annum Claims Handler - Average UK salary: £23,000 per annum Law Firm Administrator - Average UK salary: £26,000 per annum Legal Researcher - Average UK salary: £30,000 per annum Certification: Upon completing the Paralegal course, you will receive a CPD certificate to validate your newly acquired skills and enhance your professional credibility. Enrol in our Counselling Course - Paralegal today and take a significant step towards a rewarding and fulfilling career in the legal field. Course Curriculum 15 sections • 14 lectures • 06:12:00 total length •Module 01: Understanding the Concept of Paralegal: 00:25:00 •Module 02: Key Legal Terminology: 00:16:00 •Module 03: Effective Communication Skills for Paralegals: 00:39:00 •Module 04: The Legal Workplace & Professionals: 00:45:00 •Module 05: Law & Legal Systems: 00:33:00 •Module 06: Contract & Business Law: 00:54:00 •Module 07: Property Law: 00:19:00 •Module 08: Wills, Probate, Estate Law: 00:15:00 •Module 09: Criminal Law: 00:24:00 •Module 10: Common Paralegal Legal Matters: 00:35:00 •Module 11: Human Rights: 00:12:00 •Module 12: Conflict and Conflict Resolution: 00:18:00 •Module 13: Professional Conduct and Ethics of Paralegals: 00:25:00 •Module 14: Mandatory Knowledge Fields and Survival Tips for Paralegals: 00:12:00