10238 Communication courses

Masterclasses? Refreshers? Introductions? It depends what you're looking for and where you want to pitch them, but here are six tried-and-tested highly focused sessions that organisations can take individually or as a series, to help develop their teams' project management capabilities one topic at a time. Objectives for each individual session are set out below, as part of the session outlines. Taken together, as a series, however, these modules are an ideal opportunity to develop your team's levels of project management capability maturity, whether that's by introducing them to the basic principles, refreshing them on best practice, or giving them the opportunity to really drill down into a specific area of challenge in your particular operating environment. Session outlines 1 Stakeholder management Session objectives This session will help participants: Understand why stakeholders matter to projects Be able to identify and engage stakeholders Be able to categorise stakeholders by their significance 1 Key principles What does 'stakeholder' mean - in theory? What does this mean in practice? Why stakeholders matter Consequences of missing stakeholders The stakeholder management process:IdentifyAssessPlanEngage 2 Identifying stakeholders Rapid listing CPIG analysis PESTLE analysis Drawing on the knowledge and experience of others Other ways to identify stakeholders 3 Assessing stakeholders Which stakeholders are significant? Stakeholder radar Power-interest maps Power-attitude maps 4 Planning The adoption curve Dealing with obstacles Who should engage which stakeholder? How should the project's organisation be structured? How will communication happen? 5 Engaging Seven principles of stakeholder engagement 2 Requirements and prioritisation Session objectives This session will help participants: Understand how clarity of requirements contributes to project success Use different techniques for prioritising requirements Agree requirements with stakeholders Manage changes to requirements 1 Understanding and managing stakeholder needs and expectations What are 'requirements'? What is 'requirements management'? Sources of requirements - and the role of stakeholders Are stakeholders sufficiently expert to specify their needs? Do they understand the detail of what they want, or do they need help to tease that out? What do stakeholders want to achieve? Working within constraints Prioritising requirements - three techniques 2 MoSCoW prioritisation 'Must have', should have', 'could have, 'won't have this time' When to use MoSCoW 3 The Kano Model Customer satisfaction - 'attractive' and 'must-be' qualities When to use Kano 4 Value-based prioritisation Understanding risk v value Using risk v value to prioritise features and schedules 5 Agreeing requirements Perfect v 'good enough' Establishing acceptance criteria Requirements traceability Agreeing project scope 6 Changing requirements Why requirements change Why change control matters Impact on projects A formal change control process Paying for change - managing change for different types of project 3 Estimating Session objectives This session will help participants: Understand the different purposes estimates satisfy Be able to use different estimating techniques Understand how to achieve different levels of accuracy 1 Key principles What's an estimate? Informed guesswork What needs to be estimated? Costs, resources, effort, duration Tolerances Precision v accuracy 2 Estimating through the lifecycle Start Plan Do 3 Early estimates Comparative ('analogous') estimating Parametric estimating Using multiple estimating techniques 4 Bottom-up estimating Bottom-up ('analytical') estimating Pros Cons 5 Three-point estimating Three-point ('PERT': Programme Evaluation and Review Technique) estimating Uncertainty and the range of estimates Calculating a weighted average Three-point with bottom-up 4 Scheduling Session objectives This session will help participants: Understand how to create a viable schedule Be able to use different forms of schedule Understand the concept of the critical path 1 Key principles The planning horizon Rolling wave planning Release planning 2 Viable scheduling Creating a viable schedule Define the scope Sequence the work Identify the risks and build in mitigations Identify the resources Estimate the effort and durations Check resource availability Refine until a workable schedule is produced 3 Critical path analysis The critical path Network diagrams Sequence logic Practical application:Network diagram with estimated durationsThe 'forward pass'The 'backward pass'Calculating total floatIdentifying the critical pathCalculating free float Gantt charts 5 Risk and issue management Session objectives This session will help participants: Understand the difference between risks and issues Be able to identify and assess risks Understand ways of mitigating risks Manage issues 1 Key principles Understanding risk Threats and opportunities The risk management processPreparation - proactive risk managementThe process - identify, assess, plan, implementStakeholder communication Roles and responsibilities Risk management strategy The risk register Risk appetite 2 Risk identification Brainstorming Interviews Assumption analysis Checklists 3 Risk assessment and prioritisation Probability, impact and proximity Triggers Qualitative risk assessment Qualitative impact assessment Qualitative probability assessment Probability / impact grid Bubble charts Risk tolerance 4 Planning countermeasures To mitigate or not to mitigate? Categories of risk response Avoid and exploit Reduce and enhance Transfer Share Accept Contingency Secondary risks 5 Issue management What is an issue? Tolerances Issues and tolerances The PRINCE2 view of issues Ownership of issues An issue management process Issue register 6 Budgeting and cost control Session objectives This session will help participants: Understand what to include in a budget - and why Choose - and use - the appropriate estimating technique Align the budget with the schedule Understand how to monitor spend and control costs Trouble-shoot effectively to get projects back within budget Session format Flexible. The session can be tailored to the participants' average level of project management maturity - a 60-minute session (delivered virtually) is an effective introduction. A 90-minute session allows for more in-depth treatment. A half-day session (face-to-face or virtual) gives time for a more challenging workshop, particularly to discuss specific cost control issues with any of the participants' current projects. 1 Where is the money coming from? Can we pay from revenue? Do we need to borrow? How long will the project take to pay back? The lifecycle of the budget Through-life costs Stakeholder involvement 2 Estimating costs Reminder: the relationship between estimates Reminder: possible estimating techniques What do we need to estimate?PeopleEquipmentMaterialsFacilities and operating costsWork package estimateEstimated project costs Estimating agile projects 3 Aligning budget and schedule Scheduling and financial periods Spreading the budget 4 Reserves and agreeing the budget Contingency reserve Management reserve Agreeing the budget 5 Cost control Planned spend over time Actual spend over time Work completed over time Evaluating different scenarios: delivery v spend 6 Trouble-shooting Why are we where we are? What has caused the project to spend at the rate it is? Why is it delivering at the rate it is? What are the root causes? What can we do about it?

Duration 2 Days 12 CPD hours This course is intended for This course is intended for system and network administrators responsible for installation, setup, configuration, and administration of BIG-IP DNS systems. This course gives networking professionals a functional understanding of the BIG-IP DNS system as it is commonly used. The course covers configuration and ongoing management of the BIG-IP DNS system, and includes a combination of lecture, discussion, and hands-on labs. Module 1: Setting Up the BIG-IP System Introducing the BIG-IP System Initially Setting Up the BIG-IP System Archiving the BIG-IP Configuration Leveraging F5 Support Resources and Tools Provision the BIG-IP System and Confirm Network Configuration Module 2: Introducing the Domain Name System (DNS) and BIG-IP DNS Understanding the Domain Name System (DNS) Reviewing the Name Resolution Process Implementing BIG-IP DNS Using DNS Resolution Diagnostic Tools Module 3: Accelerating DNS Resolution Introducing DNS Resolution with BIG-IP DNS BIG-IP DNS Resolution Decision Flow Configuring BIG-IP DNS Listeners Resolving DNS Queries in the Labs (Lab Zone Records) Load Balancing Queries to a DNS Server Pool Accelerating DNS Resolution with DNS Cache Accelerating DNS Resolution with DNS Express Introducing Wide IPs Using Other Resolution Methods with BIG-IP DNS Integrating BIG-IP DNS into Existing DNS Environments Module 4: Implementing Intelligent DNS Resolutions Introducing Intelligent DNS Resolution Identifying Physical Network Components Identifying Logical Network Components Collecting Metrics for Intelligent Resolution Configuring Data Centers Configuring a BIG-IP DNS System as a Server Configuring a BIG-IP LTM System as a Server Establishing iQuery Communication between BIG-IP Systems Configuring a Non-F5 Server Defining Links and Routers Configuring Wide IP Pools Configuring Wide IPs Managing Object Status Using the Traffic Management Shell (TMSH) Module 5: Using LDNS Probes and Metrics Introducing LDNS Probes and Metrics Types of LDNS Probes Excluding an LDNS from Probing Configuring Probe Metrics Collection Module 6: Load Balancing Intelligent DNS Resolution Introducing Load Balancing on BIG-IP DNS Using Static Load Balancing Methods Round Robin Ratio Global Availability Static Persist Other Static Load Balancing Methods Using Dynamic Load Balancing Methods Round Trip Time Completion Rate CPU Hops Least Connections Packet Rate Kilobytes per Second Other Dynamic Load Balancing Methods Virtual Server Capacity Virtual Server Score Using Quality of Service Load Balancing Persisting DNS Query Responses Configuring GSLB Load Balancing Decision Logs Using Manual Resume Using Topology Load Balancing Module 7: Monitoring Intelligent DNS Resources Exploring Monitors Configuring Monitors Assigning Monitors to Resources Monitoring Best Practices Module 8: Advanced BIG-IP DNS Topics Implementing DNSSEC Setting Limits for Resource Availability Using iRules with Wide IPs Introducing Other Wide IP Types Implementing BIG-IP DNS Sync Groups Module 9: Final Configuration Projects Final Configuration Projects

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Construction Management: CDM Course- Construction Design Management Would you anticipate getting a Construction Design Management Diploma and becoming skilled in it? Register for our construction design management course to learn all you need to know for self enhancement. Design, health, and safety are thoroughly integrated into the construction design management course. Environmental factors will be covered in this construction design management course. In addition, the construction design management course seeks to guarantee adherence to pertinent rules and learn how to reduce hazards. Moreover, several of the tasks included in construction design management encourage designer cooperation and communication. Participate in this construction design management diploma to get in-depth instruction from professionals in the field! Special Offers of this Construction Management: CDM Course- Construction Design Management Course This Construction Management: CDM Course- Construction Design Management Course includes a FREE PDF Certificate. Lifetime access to this Construction Management: CDM Course- Construction Design Management Course Instant access to this Construction Management: CDM Course- Construction Design Management Course Get FREE Tutor Support to this Construction Management: CDM Course- Construction Design Management Course Construction Management: CDM Course- Construction Design Management Are you ready to elevate your career with a Construction Management: Construction Management Diploma? Enroll in our Construction Management: Construction Management course to gain the skills and knowledge you need for professional growth. This comprehensive Construction Management: Construction Management program integrates design, health, and safety, ensuring you master every aspect of the field. You’ll explore environmental factors and learn how to adhere to regulations while minimizing risks. Moreover, our Construction Management: Construction Management course emphasizes collaboration and communication among designers, setting you up for success in the dynamic world of construction. Start your journey today! Who is this course for? Construction Management: CDM Course- Construction Design Management This construction design management course is perfect for anyone who wants to work in the construction design management industry. Requirements Construction Management: CDM Course- Construction Design Management To enrol in this Construction Management: CDM Course- Construction Design Management Course, students must fulfil the following requirements. To join in our Construction Management Course, you must have a strong command of the English language. To successfully complete our Construction Management Course, you must be vivacious and self driven. To complete our Construction Management Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Construction Management Course. Career path Construction Management: CDM Course- Construction Design Management With the support of our extensive construction design management training, you may get well-paying positions as a construction design management coordinator, construction project manager, health and safety advisor, and many more!

Lifeguard: Lifeguard Join our lifeguard course to start a rewarding and life-saving career! Are you expecting to advance your career in Lifeguard or simply enhance your present Lifeguard skills? Working as a lifeguard could lead to a career in emergency medicine or public safety as well as an enjoyable summer job. This Lifeguard training is your excellent path to becoming a proficient and self-assured lifeguard, whether you're an aspiring lifeguard or looking to improve your current abilities. The Lifeguard Training course is broken down into several in-depth modules. Lifeguard Course, get acquainted with the fundamentals of lifeguarding. You'll be able to take precise observations, manage risk and safety effectively, and work as a lifeguard. Additionally, you'll discover how to respond in an emergency and how to perform a rescue operation by our Lifeguard course. Our Lifeguard course will educate you in first aid and how to handle cardiac emergencies, among other things. Discover the importance of Lifeguard professionalism, effective communication, and the lifeguard's responsibilities. You can achieve your goals and get ready for a fulfilling profession with the help of our lifeguard training. So come on our Lifeguard course and get ready for brilliance! Main Course: Lifeguard Free Courses are including with this Lifeguard: Lifeguard Course Along with The Lifeguard Course, We Offer a free Sports First Aid Course Along with The Lifeguard Course, We Offer a free Healthcare Assistant Course Special Offers of this Lifeguard: Lifeguard Course This Lifeguard Course includes a FREE PDF Certificate. Lifetime access to this Lifeguard Course Instant access to this Lifeguard Course Get FREE Tutor Support to this Lifeguard Course Lifeguard: Lifeguard Learn the foundations of lifeguarding with this Lifeguard: Lifeguard Course. Discover the vital role that lifeguards play in guaranteeing people's safety in aquatic environments. Learn the value of professionalism, clear communication, and the duties of a lifeguard. Who is this course for? Lifeguard: Lifeguard The Lifeguard training is recommended for everyone who is interested in the subject. Requirements Lifeguard: Lifeguard To enrol in this Lifeguard: Lifeguard Course, students must fulfil the following requirements. To join in our Lifeguard Course, you must have a strong command of the English language. To successfully complete our Lifeguard Course, you must be vivacious and self driven. To complete our Lifeguard Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Lifeguard Course. Career path Lifeguard: Lifeguard With a salary of between £17,000 and £25,000 per year, you will be able to enter a career as a lifeguard, swimming pool attendant, or beach lifeguard if you successfully complete this Lifeguard course.

Do you want to get into the waiter profession or enhance your waiter abilities? Our waiter training coursewill assist you in developing the knowledge and skills required to work as a waiter. The waiter training course is designed to provide participants with a thorough grasp of the waiter. This waiter training course includes sanitary procedures, cleanliness, and food service procedures. Additionally, this waiter training course is ideal for enhancing your position, developing your communication skills, and building relationships with clients. Moreover, this waiter training course will help you comprehend VIP service, waiter upkeep, and food handling. The waiter training course supports effective problem-solving in handling challenging circumstances. Join our waiter training courseto boost productivity and improve organization and effectiveness at work! Main Course: Waiter Training Free Courses are including with this Waiter Training: Waiter Training Course Along with The Waiter Training: Waiter Course, We Offer a free Level 5 Professional Chef Course Along with The Waiter Training: Waiter Course, We Offer a free Hotel Management Course Along with The Waiter Training: Waiter Course, We Offer a free Restaurant ManagementCourse Special Offers of this Waiter Training: Waiter Training Course This Waiter Training: Waiter Training Course includes a FREE PDF Certificate. Lifetime access to this Waiter Training: Waiter Training Course Instant access to this Waiter Training: Waiter Training Course Get FREE Tutor Support to this Waiter Training: Waiter Training Cours Waiter Training: Waiter Training Giving participants a complete understanding of Waiter was the aim of the Waiter: Waiter Training Course. This course on waiter training will cover a wide range of service categories and open lines of communication with various clientele. After finishing this waiter training, you'll be able to serve food safely and maintain food quality. Additionally, waiter training will instruct you on how to resolve complaints. You will be an expert at maintaining personal hygiene and health regulations after finishing this course on waiters. Who is this course for? Waiter Training: Waiter Training This Waiter: Waiter Training Course is accessible to learners with no prior waiter experience. Requirements Waiter Training: Waiter Training To enrol in this Waiter Training: Waiter Course, students must fulfil the following requirements. To join in our Waiter Training: Waiter Course, you must have a strong command of the English language. To successfully complete our Waiter Training: Waiter Course, you must be vivacious and self driven. To complete our Waiter Training: Waiter Training Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Waiter: Waiter Training Course.

Air Hostess and Cabin Crew Online Training Are you aware that the global aviation market is now booming? Our Flight Attendant and Cabin Crew Online Training Course is your ticket to a job in the air if you've ever imagined yourself flying over the sky as a member of this privileged group. This comprehensive Flight Attendant and Cabin Crew Online Training Course comprises 22 modules to improve your knowledge of the world of cabin crew. Also, this Flight Attendant and Cabin Crew Online Training Course covers everything, from comprehending the intricate aircraft layout to mastering emergency procedures. Moreover, this Flight Attendant and Cabin Crew Online Training Course aids in your understanding of all duties, first aid, and aircraft systems. You can advance your personal development, cultural awareness, and communication skills through this Flight Attendant and Cabin Crew Online Training Course. Your knowledge of networking systems will change after taking this Flight Attendant and Cabin Crew Online Training Course. Join the Flight Attendant and Cabin Crew Online Training Course and set out on a path that offers both responsibility and adventure. Learning Outcomes of Air Hostess and Cabin Crew Online Training Course After completing this Flight Attendant and Cabin Crew Online Training Course learners will learn about the: The aviation industry and the role of cabin crew within Flight Attendant and Cabin Crew Online Training Course. Flight Attendant and Cabin Crew Online Training Course helps to familiarise yourself with the layout of commercial aircraft and aviation terminology. Flight Attendant and Cabin Crew Online Training Course can master communication techniques for handling passengers and emergency situations. Learn the essentials of in-flight safety, medical first aid, and emergency evacuation procedures from this Flight Attendant and Cabin Crew Online Training Course. Flight Attendant and Cabin Crew Online Training Course helps to develop impeccable grooming standards and cabin crew fatigue management strategies. Flight Attendant and Cabin Crew Online Training Course describes crew resource management and the interconnectedness of airline departments. Main Course: Diploma in Air Cabin Crew Online Training Free Courses are including with this Air Hostess and Cabin Crew Online Training Course Along with The Air Hostess and Cabin Crew Online Training Course, We Offer a free Level 5 Airport Management Course Along with The Air Hostess and Cabin Crew Online Training Course, We Offer a free Anti-Money Laundering (AML) Training Special Offers of this Air Hostess and Cabin Crew Online Training Course This Air Hostess and Cabin Crew Online Training Course includes a FREE PDF Certificate. Lifetime access to this Air Hostess and Cabin Crew Online Training Course Instant access to this Air Hostess and Cabin Crew Online Training Course Get FREE Tutor Support to this Air Hostess and Cabin Crew Online Training Course Air Hostess and Cabin Crew Online Training There are 22 modules in this extensive online diploma course for air crew that will help you become more knowledgeable about the field. Additionally, everything is covered in this online diploma course for air cabin crew, from emergency protocols to understanding the complex aircraft layout. Additionally, this online diploma course for air cabin crew helps you learn about all jobs, first aid, and aircraft systems. This online diploma program for air cabin crew can help you improve your communication skills, cultural awareness, and personal growth. After completing this online diploma course for air cabin crew, your understanding of networking systems will be altered. Who is this course for? Air Hostess and Cabin Crew Online Training This Air Cabin Crew Online Diploma Course is for Individuals with a passion for aviation and a desire to excel in customer service roles. Requirements Air Hostess and Cabin Crew Online Training To enrol in this Air Hostess and Cabin Crew Online Training Course, students Need: To join in our Air Hostess and Cabin Crew Online Training Course, you must have a strong command of the English language. To successfully complete our Air Hostess and Cabin Crew Online Training Course, you must be vivacious and self driven. To complete our Air Hostess and Cabin Crew Online Training Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Air Hostess and Cabin Crew Online Training Course. Career path Air Hostess and Cabin Crew Online Training After completing this Air Cabin Crew Online Diploma Course, you can get various job offers like: Junior Cabin Crew: £15,000 - £25,000 per year Cabin Crew: £25,000 - £35,000 per year Senior Cabin Crew: £35,000 - £50,000 per year Cabin Crew Manager: £50,000 - £80,000 per year In-Flight Trainer: £30,000 - £45,000 per year

Level 1 Certificate in Skills for Working in Child Care Industries Are you willing to enhance your knowledge on the Level 1 Certificate in Skills for Working in Child Care Industries? You are in the right place. We have created a course on Level 1 Certificate in Skills for Working in Child Care Industries to help you develop your skills and knowledge to advance your careers in child care industries. This Level 1 Certificate in Skills for Working in Child Care Industries course covers various aspects of child care. In this Level 1 Certificate in Skills for Working in Child Care Industries course, you will learn about child development and child care. Moreover, the Level 1 Certificate in Skills for Working in Child Care Industries course teaches how to work in child care principles and support a child’s learning. Through this Level 1 Certificate in Skills for Working in Child Care Industries course, you will also be able to develop professional communication skills. Enrol our Level 1 Certificate in Skills for Working in Child Care Industries today and take the next step toward achieving your personal and professional goals. Learning Outcomes Of Level 1 Certificate in Skills for Working in Child Care Industries After completing this Level 1 Certificate in Skills for Working in Child Care Industries course, learners will be able to: Understand caring for a baby from this Level 1 Certificate in Skills for Working in Child Care Industries course. The Level 1 Certificate in Skills for Working in Child Care Industries course helps to understand caring for a child. Gain a thorough understanding of child development (0-3 Years) via this Level 1 Certificate in Skills for Working in Child Care Industries course. This Level 1 Certificate in Skills for Working in Child Care Industries enhances your knowledge of how to develop language and communication skills in children. Know how to build & manage workplace relationships with the help of our Level 1 Certificate in Skills for Working in Child Care Industries course. Level 1 Certificate in Skills for Working in Child Care Industries also explains bullying & harassment in the workplace. Special Offers of this Level 1 Certificate in Skills for Working in Child Care Industries Course This Level 1 Certificate in Skills for Working in Child Care Industries Course includes a FREE PDF Certificate. Lifetime access to this Level 1 Certificate in Skills for Working in Child Care Industries Course Instant access to this Level 1 Certificate in Skills for Working in Child Care Industries Course Get FREE Tutor Support to this Level 1 Certificate in Skills for Working in Child Care Industries Course Level 1 Certificate in Skills for Working in Child Care Industries Start your journey in childcare with our Level 1 Certificate in Skills for Working in Child Care Industries course. This comprehensive course introduces you to key concepts of child development and effective child care practices. Throughout the Level 1 Certificate in Skills for Working in Child Care Industries course, you'll gain valuable insights into supporting a child’s learning and development, ensuring their well-being. Additionally, this Level 1 Certificate in Skills for Working in Child Care Industries helps you build professional communication skills, preparing you for real-world childcare environments. Unlock your potential and become a confident childcare professional today! Who is this course for? Level 1 Certificate in Skills for Working in Child Care Industries This Level 1 Certificate in Skills for Working in Child Care Industries course is ideal for anyone who wants to help young children develop in a nursery, childcare, or primary school setting. Requirements Level 1 Certificate in Skills for Working in Child Care Industries To enrol in this Level 1 Certificate in Skills for Working in Child Care Industries Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our PGCE: PGCE in Primary Education Course. Be energetic and self-motivated to complete our PGCE: PGCE in Primary Education Course. Basic computer Skill is required to complete our PGCE: PGCE in Primary Education Course. If you want to enrol in our PGCE: PGCE in Primary Education Course, you must be at least 15 years old. Career path Level 1 Certificate in Skills for Working in Child Care Industries Upon successful completion of this Level 1 Certificate in Skills for Working in Child Care Industries course, you may be able to pursue a number of career opportunities in the childcare industry.

Overview of Counselling Skills Training Counselling is a powerful tool to help people overcome challenges and live happier, more fulfilling lives. In today's fast-paced and often stressful world, counselling is more important than ever. The counselling industry in the UK is increasing, with more and more people seeking professional help to deal with a wide range of issues, including mental health problems, relationship difficulties, and workplace stress. Join our Counselling Skills Training course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Counselling Skills Training course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Counselling Skills Training course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Counselling Skills Training Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Counselling Skills Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Counselling Skills Training course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Counselling Skills Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education. Requirements You don’t need any educational qualification or experience to enrol in the Counselling Skills Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Counselling Skills Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Counselling Skills Training Module 1: Counselling and Counsellors 00:15:00 Module 2: Theories and Models of Counselling (Part 1) 00:17:00 Module 3: Theories and Models of Counselling (Part 2) 00:21:00 Module 4: Legal, Cultural and Ethical Issues in Professional Counselling 00:17:00 Module 5: Forms of Psychotherapy 00:23:00 Module 6: Engaging and Assessing the Patients 00:18:00 Module 7: Helping the Client in Crisis 00:13:00 Module 8: Crisis Intervention 00:13:00 Module 9: Low Intensity CBT Treatment 00:15:00 Module 10: Medication and Therapy in the Treatment of Mental Illness 00:23:00 Module 11: Communication Skills and Empathy in Counselling 00:20:00 Assignment Assignment - Counselling Skills Training 00:00:00

The work of a technical team is invariably challenging and often unpredictable. Definition of the work can be problematic, timescales can be hard to estimate and the right technical approach difficult to select. Staff involved in this type of work usually have very high levels of specialist knowledge in their field and have high expectations of those who lead them. In addition to the challenges of the work, the team leader often has to balance the need for professional excellence with financial and commercial considerations and to ensure that team goals are realistic by being an effective negotiator with other project and senior managers. These characteristics make technical team leadership a demanding and complex activity. This programme aims to help participants develop the skills needed to become an effective technical team leader. The objectives of this programme are to help participants: understand the significance of leadership skills and their impact on team performance review the key skills needed to be an effective, 'multi-dimensional' team leader and learn how to develop, adapt and apply them in practice learn how to identify the preferred leadership style for the context and organisational culture and how to develop personal style versatility understand the role of the project leader in building an effective team and the skills required to promote and sustain team performance gain a better understanding of the interpersonal skills needed to motivate individual team members and harness the full potential of the team DAY ONE 1 Technical teams and leadership What is a leader? How much can leadership be learned? The team environment and the impact of leadership skills The characteristics of high performance teams and their leaders Some useful models and theories of leadership explored Types of leadership; choosing how to use leadership power Evaluating personal leadership style; how to develop style flexibility 2 Essential skills for team leaders 3 key dimensions of effective leadership: inwards, outwards and upwards Developing and promoting a 'team vision': strategic thinking skills The vital role of communication skills and how to develop them Understanding others; emotional intelligence skills Being a visible leader; behavioural and influencing skills Building effective relationships; the importance of trust and respect DAY TWO 3 Leading inwards to build the team The role of leadership in developing team performance Understanding individuals in the team; recognising team role preferences Managing conflict and promoting positive team dynamics Setting standards, maintaining discipline and rewarding performance Harnessing team potential: building motivation within the team Promoting team learning; the team leader as coach / mentor 4 Leading outwards and upwards to support the team Negotiating realistic team goals; effective influencing skills Gaining empowerment and support from the key stakeholders Leading upwards: knowing when and how to take the initiative Building team credibility within the organisation; helping the team deliver Becoming an effective team player in leadership teams Building and maintaining rapport with influential stakeholders