Duration 2 Days 12 CPD hours This course is intended for The primary audience for this course is as follows: System engineers Technical support personnel Channel partners and resellers Overview Upon completion of this course, the learner should be able to meet the following objectives: Installing a Cisco Meeting Server in a single combined deployment Installing a Cisco Meeting Server in a single split deployment Troubleshooting tools Integrating Cisco Meeting Server with Cisco TelePresence Video Communication Server (VCS), Cisco Unified Communications Manager and Microsoft Skype for Business In this course, you will learn how to install, troubleshoot, and maintain a single server and single server split deployment of Cisco Meeting Servers This course is designed to establish a minimum level of knowledge and competency among Cisco Meeting Server resale and installation partners. The recently purchased Acano collaboration hardware and software includes video and audio-bridging technology that allows customers to connect video systems from multiple vendors across both cloud and hybrid environments. Cisco has incorporated Acano collaboration technologies into the new Meeting Server tool. Module 1: Cisco Meeting Server Single Server Solution Cisco Meeting Server Solution Reviewing Authentication and Encryption Single Server Solution Preparing for Cisco Meeting Server Installation Installing Cisco Meeting Servers Configuring the Web Admin Configuring the Call Bridge Configuring the Web Bridge Module 2: Troubleshooting Tools Seven call detail record (CDR) record types and the information contained in each Capture server configuration files (.json), crash log files, media and application .dmp files. Cisco Meeting App crash files, and Cisco Meeting App diagnostic logs Employ the built-in commands to identify Cisco Meeting Server solution issues including PKI, DNS Lookup, Ping, and Service Status Common issues for end users using the Cisco Meeting Server solution Module 3: Firewall Traversal and Unified Communications Application Integration Deploying a TURN Server Deploying Firewall and NAT Traversal Integrating with UC Platforms Additional course details: Nexus Humans Cisco Meeting Server Intermediate (COLLAB250) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Cisco Meeting Server Intermediate (COLLAB250) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
If your organisation manages contractors then your staff need to understand the health and safety issues. This course is the answer. The expert trainer will set out clearly the legal responsibilities of all relevant parties and explore the practical application of these responsibilities with the course participants. The course will then examine the issues associated with the planning of work to be contracted out and the evaluation, selection, control and monitoring of contractors engaged to undertake the work. Although the main focus is on health and safety, the course will also explain how health and safety issues need to be integrated into your organisation's functional management processes to ensure effective control of contractors. The course will consider all types of contracted activities, including construction and maintenance, cleaning, security, plant installation, etc. This programme will give participants: A clear understanding of the organisation's legal responsibilities for managing contractors The information they need to assess the competence of contractors A practical understanding of risk assessment principles and the transfer of risk to contractors A step-by-step guide to the key aspects of managing contractors in practice, covering:Planning of the workSelecting contractorsHandover prior to work commencementDuring the workReviewing the work on completion Practical guidance on the integration of health and safety controls into organisational procedures for contractor management 1 Introduction Who are contractors? Why manage contractors? Different types of contractors Costs of poor contractor performance 2 Overview of health and safety law and liability Health and safety law and statutory duties Relevance of civil and criminal law Enforcement and prosecution 3 Relevant legislation for controlling contractors Health and Safety at Work Act 1974 Management of Health and Safety at Work Regulations 1999 Construction (Design and Management) Regulations 1994 (as amended, 2007) Other relevant legislation Contract law 4 Managing contractors in practice Exercise - how well is it happening? The objectives Five step approachPlanning of the workSelecting contractorsHandover prior to work commencementDuring the workReviewing the work on completion 5 Planning the work Scope and extent Risk assessment Interface and other activities Who controls what? Contract arrangements 6 Selecting the right contractor(s) Locating contractor organisations Selection the right contractors Assessing contractor competence Approved lists/frameworks Tender process 7 Pre-work commencement Co-ordination and co-operation Exchange of information Contractor risk assessments and method statements Permits to work Case study exercise 8 During contract work Communication and liaison Supervision and inspection of the work Inspection and reporting procedures Security issues Facilities and access 9 Reviewing work on completion Why, what and how? Achieving continuous improvement in contractor performance 10 Questions, discussion and review
Duration 2 Days 12 CPD hours This course is intended for The course is targeted at professionals who have never worked with Microsoft 365 before, or who have yet to move beyond its basic functions. The target audience typically includes individuals, professionals, and organizations who are looking to improve their productivity, collaboration, and communication using the suite of applications and services provided by Microsoft 365. This could include office workers, project managers, IT professionals, and small to large-scale businesses who want to maximize the benefits of cloud-based solutions for their daily operations. Overview Upon successfully completing this course, students will have confidence in using the Microsoft 365 applications. Students will increase their work productivity and decrease time on completing tasks. In this course, students will learn how to use different tools of Microsoft 365 for better online collaboration, including OneDrive, SharePoint, Teams, Excel, Outlook, Word, and PowerPoint. First Steps in Office 365 The Difference Between Office 365 and Microsoft 365 Pros and cons of Microsoft 365 First Steps on mobile devices OneDrive Introduction - What is Microsoft OneDrive? How To Access Microsoft OneDrive? Upload Files Share Files Sync Files Recycle Bin Using OneDrive How To Access Onedrive On Phone? Teams - Simplify Collaboration within Companies Discover new ways to collaborate and communicate An introduction to your central place in Office 365 How to launch and install Teams The Interface of Microsoft Teams Use the Teams window to structure your organization Use Channels to structure the Teams window Use Tabs to access tools and information Communicate with others via Chat Keep track of activities Meetings, video conferencing and screen sharing Share files effectively Manage teams and permissions for organizational structuring Use Teams effectively on mobile devices Final remarks SharePoint Sites Introduction First Steps Document Library - First Steps Document Library - Set and Manage Alerts Document Library - Understanding Versioning Sync Libraries Share a Site Picture Library Lists Calendar Tasks Discussion Board Outlook First Steps in Mail Improved Search Function Work with Folders Settings Working with the Mail App Calendar People Tasks Excel Online Introduction Open and Edit an Excel Online Workbook Limitations of Excel Online Create a New Workbook with Excel Online Edit a Workbook Simultaneously with another Person Working with the Excel AppUse Excel effectively on mobile devices PowerPoint Online Introduction Open a PowerPoint Online Presentation Edit a Presentation Online Limitations of PowerPoint Online Create a Presentation with PowerPoint Online Working with the PowerPoint App Use Power Point effectively on mobile devices Word Online Introduction Open and Edit a Word Document Online Limitations of Word Online Create a New Document Edit a Document Simultaneously Working with the Word App
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Discover the truth behind popular crime dramas and the real-world skills that are needed to stop law-breakers in their tracks when you take our popular Criminal Investigator course. Media entertainment often glamorises the work of police officers and detectives, but the fact remains that thousands of hard-working and talented people devote their careers to solving crime and catching perpetrators. This Advanced Diploma in Criminal Investigator at QLS Level 7 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 180 CPD points) to make your skill development and career progression related to Criminal Investigation substantial and easier than ever! You can find out exactly how professionals perform this role by studying the contents of this tutorial. Written with the aid of industry experts, each module explains the methods and principles of investigating a crime scene and acting on criminal intelligence. You will be shown the total learning curve for expert investigation work, from collecting physical evidence to DNA analysis and understanding criminal psychology. The contents even cover the requirements for operating as a private detective and how to ensure that you adhere to the UK criminal justice system during the proceedings. Upon successful completion of the Criminal Investigation course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this Criminal Investigation course. With this comprehensive Criminal Investigation course, you can achieve your dreams and train for your ideal career. The Criminal Investigation course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this Criminal Investigation course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the Criminal Investigation course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Criminal Investigation program. Key Topics to Be Covered by Criminal Investigation Fundamental requirements for crime investigation and detection Collecting the evidence and analysing the crime scene Understanding the use of psychology and intelligence gathering Working with the victim and learning about criminal motives Advance forensics and the UK criminal justice system Why Prefer this Criminal Investigation Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPDQS after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of this course: Module 01: Required Skills to Become a Criminal Investigation Definition of a Crime Investigator Roles and Responsibilities of a Criminal Investigation Necessary Skills of a Criminal Investigation Thinking ProcessDecision MakingThe Investigative MindsetThe Code of Ethics The Pathway to Becoming a Criminal Investigation Career as a Criminal Investigation Module 02: An Introduction to a Private Detective What is a Private Detective? Roles and Responsibilities of a Private Detective Duties of a Private Investigator Skills and Characteristics Required to be a Good Private Detective Need and Scope of Private Detective Dangers faced by Private Detective Career as a Private Detective Module 03: Criminal Intelligence An Introduction to Intelligence The intelligence process National Intelligence Model: the United Kingdom Analysis and analytical Process Module 04: Crime Scene Investigation Introduction Policy Goals and Objectives Evidence Collection Actions of the Initial Responding Officer Processing Methodology Narrative Descriptions Crime Scene Photography Module 05: Collecting and Packaging Physical Evidence Locating Physical Evidence Collecting and Packaging Physical Evidence Handling Evidence Packaging Evidence Biological Materials DNA Evidence Maintaining The Chain of Custody Obtaining Standard/Reference Samples Submitting Evidence To The Laboratory Ensuring Crime Scene Safety Module 06: Fingerprints: Your Signature Getting a Grip on Fingerprints Developing The Science: A Trip Through Fingerprint History Measuring bodies: A precursor to fingerprinting Using Ridge Patterns Grouping by arches, loops, and whorls Developing the Henry System Using Chemistry to Expose Prints Cleaning up the Print: Digital Techniques Module 07: DNA Analysis Overview The Function and Structure Of DNA DNA Identification Collection And Preservation of DNA Evidence Preparing DNA Samples For Fingerprinting Summary Module 08: Criminology and Criminal Psychology Criminology Definition of Crime Types of Crime Classification of Crime Psychology and Criminal Psychology Open Source of Information Module 09: Violent Crimes and Cyber Criminology Violence and Conflicts Crime and Social Media Why Cybercrime Occurs The Dark Web Detecting cyber attackers Threat Analysis and Prediction Module 10: Business Theft and fraud Major Types of Fraud and Corruption Identify Theft Crime in the Corporate Sector Corruption and Fraud in Policing Fraud and Corruption in Times of Disaster Module 11: Domestic Investigation and Types Defining Domestic Abuse Role of Investigators in Domestic Abuses Marital cases Divorce cases Child Abuse Elder Abuse Asset investigation Module 12: Victimology Introduction to Victimology A Constructive View Expectations of the Victim Communication of Victimisation Module 13: Dealing with Crime Overview The Investigative Function Supporting Activities Conducting Investigations Organization and Management Module 14: Tracing and Surveillance Techniques Overview Smart Visual Surveillance Gait Recognition Attribute Analysis Surveillance for Security and Defense Module 15: Effective Interrogation Techniques The Search for Truth Psychophysiological Basis of Forensic Assessment Interview vs Interrogation Question Formulation Nonverbal Behavioral Assessment Module 16: Basic Operations of Firearms Introduction Types of Firearms Ammunition Laser Sights Quality Practice Dry Practice GPS of Personal Defense Module 17: Firearms Examination Characteristics of Firearms Ammunition Firearms Evidence Gunshot Residue (GSR) Analysis Collecting Firearms Evidence Handling of Firearms Cartridge Cases Bullets Test Firing Powder Pattern Examination Module 18: Forensic Psychology Introduction Ethical Principles Forensic Science Module 19: The Criminal Justice System in England and Wales Overview What is Criminal Justice Criminal Justice: Functions and Form Criminal Justice In England and Wales Serious and Organized Crime Agency (SOCA) Aims of the Criminal Justice System Assessment Process We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 180 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course does not require you to have any prior qualifications or experience. So you can enrol and start learning at your convenience. However, this could be a perfect match for, Anyone interested in this area People interested in Criminology and Criminal Science Students who have recently graduated and are looking for work Intern Lawyer planning to start practice in the criminal law court Those who want to get professional expertise in this field Existing professionals looking for a certificate Requirements This course does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Criminal Investigation course allows you to study at your own speed and grow a quality skillset. Career path The Criminal Investigation course aims to help you get the job-required know-how or even the long-awaited promotion of your dreams. With the support and proper guidance, you will learn the skills and knowledge that will help you secure a job as: Private Investigator Criminology External Fraud Analyst Internal Fraud Analyst Criminal Psychologist Certificates CPD Accredited Certificate Digital certificate - £10 Advanced Diploma in Criminal Investigator at QLS Level 7 Hard copy certificate - £139 After successfully completing the Advanced Diploma in Criminal Investigator at QLS Level 7 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 139 GBP inside the UK 149 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)
Customer Service: Customer Service Course Online Unlock the Power of Customer Service: Customer Service Course: Enrol Now! The Customer Service: Customer Service Course certificate program is designed for those currently working or who want to work in customer service roles. The purpose of this Customer Service: Customer Service Course is to provide learners with fundamental knowledge of Customer Service: Customer Service Course, customer environment legislation, and customer service and brand relationship. The qualification will help you gain knowledge and skills in Customer Service: Customer Service Course, customer retention, problem-solving, business principles, and managing your performance and professional development. By the end of this Customer Service: Customer Service Course, you will be able to expand your expertise and interpersonal skills in communication, make a good first impression, engage with customers in various situations, and solve customer problems using customer service principles. Special Offers of this Customer Service: Customer Service Course. This Customer Service: Customer Service Course includes a FREE PDF Certificate. Lifetime access to this Customer Service: Customer Service Course Instant access to this Customer Service: Customer Service Course 24/7 Support Available to this Customer Service: Customer Service Course Main Course: Level 2 Customer Service Free Courses included with Customer Service: Customer Service Course: Course 01: Time Management Course Course 02: Anger Management Course Course 03: Minute Taking Course [ Note: Free PDF certificate as soon as completing the Customer Service: Customer Service Course] Customer Service: Customer Service Course Online This Customer Service: Customer Service Course consists of 05 modules.. Course Curriculum of Level 2 Customer Service Module 01: Introduction to Customer Service Module 02: Understanding the Organisation Module 03: Prepare to Deliver Excellent Customer Service Module 04: Communication in the Customer Service Role Module 05: Understand Customers Assessment Method of Customer Service: Customer Service Course After completing Customer Service: Customer Service Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Certification of Customer Service: Customer Service Course After completing the Customer Service: Customer Service Course, you can instantly download your certificate for FREE. Who is this course for? Customer Service: Customer Service Course Online This Customer Service: Customer Service Course is ideal for those currently working or planning to work in a customer service role. The Customer Service: Customer Service Course is also beneficial to employees, managers, and apprentices in any customer-facing role in any business or industry. Requirements Customer Service: Customer Service Course Online To enrol in this Customer Service: Customer Service Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Customer Service: Customer Service Course. Be energetic and self-motivated to complete our Customer Service: Customer Service Course. Basic computer Skill is required to complete our Customer Service: Customer Service Course. If you want to enrol in our Customer Service: Customer Service Course, you must be at least 15 years old. Career path Customer Service: Customer Service Course Online This Customer Service: Customer Service Course skills are important, so this course will enhance your CV and can help you advance in many areas.
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Take your Personal Professional Effectiveness to the Next Level
Medication Awareness training is mandatory for all staff who are prompting or assisting clients to take their medications. About this event Medication Awareness training is for staff who have had never taken part in Medication training before or staff returning to the profession. By the end of the course, you will be able to: Understand medication types and uses Learn legal and ethical responsibilities Master medication administration procedures Know proper storage and disposal methods Recognize and respond to adverse effects Develop communication and record-keeping skills Apply person-centred approaches Conduct risk assessments. Location for delegates attending in person Online via Teams 0798 999 5180. sales@chcaretraining.co.uk Before you book: Please do not send along staff who have just worked a nightshift or who will be visiting clients immediately before or immediately after a training session. People arriving tired, stressed or late cannot gain the most benefit from a training course. We reserve the right to turn away individuals too exhausted to focus on the training or staff who turn up late for a course and disturb the flow of the proceedings. All CH Care Training courses are fully inclusive, but if you have any concerns about a member of staff's ability to participate because of physical, sensory or learning differences then please let us know in confidence in advance, so that we may make the appropriate adjustments. Cancellations CH Care Training operates a sliding scale of cancellation; If you cancel more than two weeks before the start date of a course, you can ask for a full refund, to change the names of the delegates being sent along, or to transfer a delegate to another training date. If you give less than two weeks but more than one week's notice of cancellation, 50 percent of the booking can be refunded. If you cancel less than a week from the training delivery date we wont be able to refund. There are no refunds for staff who do not turn up on the day of the training course. If CH Care Training needs to change the date or cancel a course for any reason we will give you the maximum notice we can. In exceptional circumstances we may cancel a course due to extreme weather or circumstances at the training venue. You will be offered a full refund or the opportunity to transfer your booking to an alternative date. Please ask your staff to read the following guidance before they attend the course: Arriving at the Venue The course will start promptly so please arrive at least 15 minutes before the start time of the training to allow plenty of time to use the toilet, and be seated ready for the start of the course. You can call Training direct on 0798 999 5180 if you are struggling to arrive on time. Please note that the meeting will be locked to late arrivals 10 minutes after the actual course starts. When you arrive please come into Reception and a member of staff will come to book you in prior to directing you to the training room. This room is located on the ground floor and is wheelchair accessible. Covid-Secure Premises Please do not attend the course if you have symptoms of Covid or are feeling unwell. During the course As this is a working environment please ensure you allow the necessary time and focus to get the best from the material being presented. Please bring pen and paper to make notes during the course. Our training sessions are fun and very interactive. We will encourage plenty of comments, points of view and the sharing of lived experiences. Delegates should not share any sensitive information about a client or organisation. Our session agreement asks delegates to maintain confidentiality about individuals and organisations and to respect the views of others on the course. All CH Care Training courses are inclusive, but if you have any concerns about your ability to participate, such as sensory or learning differences then please let the Trainer know in confidence before the start of a course, so that they may make the appropriate adjustments. If the course contains practical elements such as Moving & Handling or First Aid, then please wear appropriate clothing to take part in these activities. You will be asked confidentially if you have any health concerns that could prevent you from taking part in the practical activities. Please let a Trainer know if you have any concerns about taking part in the practical courses. Refreshments are provided for free. Please bring a packed lunch for any full-day courses. After the course We will email you a pdf of the course once the training has finished and we have checked that everyone was able to join. If your Manager booked you onto the course using your work or personal email, or if you book yourself onto a course, you will receive the pdf directly. If your Manager booked you onto the course using your organisation’s email address a copy of the course will be available on request from your Manager. We will also email a link to an online evaluation and we ask that you please fill this in and return it to us so that we can continue to improve our services. All of our evaluations are gathered anonymously. If you have any questions, please contact Training on 0798 999 5180 or email sales@chcaretraining.co.uk.
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Are you looking to improve your current abilities or make a career move? Our unique Kitchen Supervisor Course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 8 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Kitchen Supervisor course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enroling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The Kitchen Supervisor course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enroling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enroling on the course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the program. Learning Outcomes of Kitchen Supervisor: Instant access to verified and reliable information Participation in inventive and interactive training exercises Quick assessment and guidance for all subjects CPD accreditation for proof of acquired skills and knowledge Freedom to study in any location and at a pace that suits you Expert support from dedicated tutors committed to online learning Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Kitchen Supervisor Course? Opportunity to earn a certificate accredited by CPDQS after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charge will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support ****Course Curriculum of Kitchen Supervisor Essential Skills**** Here is the curriculum breakdown of the Kitchen Supervisor course: Module 01: Understanding the Role of Supervision Defining Supervision Types of Supervision Roles of a Supervisor Challenges Supervisors Face Successful Supervisors Do Things Differently Summary Module 02: Essential Skills in Supervision Problem-Solving and Decision Making Planning Delegation Basics of Internal Communications Meeting Management Summary Module 03: Employee Management Goal Settings Motivation Observation and Feedback Addressing Performance Issues Conducting Performance Reviews Summary Module 04: Conflict Management Why Conflicts Happen Managing Conflict Based on Personality Types Managing Conflict Based on Perception Managing Conflict Based on Goals Handling Common Conflict Situations Summary Module 05: Supervision of Food Safety What is a Supervisor? Essential Supervisor Skills Communication and Motivation Suggested Responsibilities of a Supervisor The Role of the Supervisor What Sort of Supervisory Styles Count? Failures of Management and Supervisors Food Safety Cultures Standards Food Safety Policies Quality Assurance Quality Control Summary Module 06: Food Safety Management System What is a Food Safety Management System (FSMS)? Who needs an FSMS?What should an FSMS include?How often should the FSMS be reviewed?Who needs to see the FSMS? What is Hazard Analysis Critical Control Point (HACCP)? Advantages of HACCPSeven Principles of HACCPPrerequisite Programmes for HACCP The Implementation of HACCP (12 logical steps) Description of the each 12 steps Food Safety Management System Based on HACCP Principles Summary Assessment Module 07: Food Safety Management Tools Safer Food, Better Business (SFBB) Opening and Closing Checks Food Safety Management for Retailers Documenting the Food Safety System Why is a written Food Safety Management System required? Summary Assessment Module 08: Contamination Hazards Cross-Contamination Where Can Contamination Occur? The Sources of Contamination Types of Contamination Hazards Microbiological HazardsPhysical HazardsChemical HazardsAllergenic Hazards Vehicles of Contamination Detecting Contaminants Summary Assessment Module 09: Controlling Contamination The Control of Different Contamination Hazards Microbiological HazardsPhysical HazardsChemical HazardsAllergenic Hazards Deliveries Food Storage Stock Control Recording and Labelling Use by Dates The role of the Supervisor in Preventing Contamination Summary Assessment Module 10: Personal Hygiene Food safety Legislation and High Standards of Personal Hygiene Hazards from Food Handlers HandsThe nose, mouth and earsCuts, boils, septic spots and skin infectionsThe hairJewellery and perfumeSmokingEmployee sickness Protective Clothing Exclusion of Food Handlers Visitors The Role of Supervisor in Personal Hygiene Summary Assessment Module 11: The Food Hygiene Rating Scheme What is The Food Hygiene Rating Scheme? Why is Food Hygiene Rating Important? What the Food Hygiene Rating Covers The Rating Scale Understanding the scoring system Is It a Legal Requirement to Display the Food Hygiene Rating? What does an Environmental Health Officer Look for? The FSA Inspection What happens if you are prosecuted? Due Diligence Can you appeal? Finding a Rating Differences Between Online Ratings and the Rating Sticker That is Displayed Frequency of Inspections How Do You Achieve a 5 star food hygiene rating? Summary Assessment Module 12: Food Preparation and Processing for Food Manufacturing Controlling the temperature in order to control the bacteria Cooking Food Hot Holding Food Cooling Hot Food Checking Temperatures When things go wrong Summary Assessment Module 13: Cleaning The Purpose of Cleaning Safe Cleaning Precautions Detergents and Disinfectants Cleaning and disinfection Cleaning schedules Safe cleaning Six stages of cleaning Cleaning food storage areas and chillers Dishwashers Pests and controlling pests Summary Assessment Module 14: Waste Disposal, Cleaning and Disinfection Waste Storage The Removal of Waste The Benefits of Cleaning Energy in Cleaning Thermal energy Detergents Cleaning Equipment Mechanical Equipment Disinfection Procedures and Methods of Cleaning Manual Equipment and Utensil Washing Cleaning a Cooked Meat Slicing Machine Clean in Place (CIP) Cleaning Schedules The Role of Supervisor in Cleaning In-house and Contract Cleaning Summary Assessment Module 15: Pest Management Pests Looking for Evidence of Pests Contamination Caused by Pests Pets Pest Control Good Housekeeping Prevention The Use of Pest Control Contractor A Due-Diligence Defence The Role of Supervisor in Pest Control Summary Assessment Assessment Process Once you have completed all the modules in the course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Kitchen Supervisor Course Right for You? Anyone interested in learning more about this subject should take this Kitchen Supervisor course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Kitchen Supervisor program does not require any prior knowledge; everyone may participate! This Kitchen Supervisor course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This Kitchen Supervisor course allows you to study at your own speed and grow a quality skillset. Career path After completing this Kitchen Supervisor Course, you are to start your career or begin the next phase of your career in this field. Our entire Kitchen Supervisor course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.