12152 Communication courses

Course Overview Learn the Latest Skills | Accredited by CPD | Recognised Certificate | MCQ Based Exam & Tutor Support | Interactive Video Training  The Office Administration Complete Course teaches core competencies in business writing, and professional communication and improves your customer service skills and computer literacy with programs like Microsoft Word, Excel, Outlook and PowerPoint. Gain the confidence to excel in any professional office or commercial environment by gaining the necessary knowledge of administration, computer, and management techniques. This cutting-edge online course is taught by industry experts with continuing professional involvement, and it teaches you immediately applicable skills. What Will You Learn? Learn the basic computer software you need to know to perform at your best on a daily basis Learn organisational, time management and meeting management skills Learn the basic principles of business writing Enrich your expertise in MS Word, PowerPoint, and Excel Learn to keep the books in order and proper telephone etiquette What classes are included in this package? Earn a digital certificate upon successful completion accredited by UK and internationally recognised accredited qualification There are no set schedules, so you can work at your own pace. Our email and live chat specialists are available to assist you 24 hours a day, 7 days a week. On weekdays, you’ll have access to a full-time tutor. Learn in a user-friendly, cutting-edge online learning environment. High-quality e-learning study materials Benefit from instant feedback through mock exams and multiple-choice assessments Who Should Take This Course? This course is ideal for those who want to work in administrative support roles in public or private sector organisations or those who wish to improve their managerial and supervisory skills. Career Path Training offered by the Office Administration Complete Course could potentially benefit a range of roles, but would particularly enhance careers in: Administrator Support Staff Personal Assistant Office Manager Receptionist Office Administrator Secretary Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessments Assignment Certificate of Achievement After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Method of Assessment On successful completion of the Office Administration Complete Course, you will be required to sit an online multiple-choice assessment. You will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. The assessment will be evaluated automatically and the results will be given to you immediately. Retake fee If you do not pass the exam first time, you can purchase the Retake Exam for £1.99 and try again. Course Contents Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Writing Skills Module 04: Communication Skills Module 05: Meeting Management Module 06: Organisational Skills Module 07: Telephone Etiquette Module 08: Negotiation Techniques Module 09: Conflict Management Module 10: Stress Management Module 11: Time Management

Job Interview Skills Training for Teachers Do you want to pursue a career in teaching? Are you ready to step into the spotlight and land your dream teaching position with confidence and finesse? Well, our Job Interview Skills Training for Teachers course is right for you. This course will empower you with the tools and strategies to excel in any interview scenario. Our Job Interview Skills Training for Teachers course dives deep into every facet of the interview process, ensuring you're well-prepared to navigate every question and interaction with grace and proficiency. This course will teach you the art of setting clear interview goals, conducting thorough research, and presenting yourself as the perfect fit for the job. Plus, you will learn the secrets to crafting a compelling narrative about yourself and embracing the proper mindset to tackle any curveball the interview throws. Moreover, this Job Interview Skills Training for Teachers course will help you develop a detailed strategy memo outlining key interview points, anticipated questions, and examples to guide responses and ensure coherence and clarity during the interview. You will also learn video rehearsal methods to practise interview responses, refine communication skills, and enhance verbal and non-verbal cues. As you move through the Job Interview Skills Training for Teachers course, you will become familiar with effective questioning techniques to inquire about the teaching role, school culture, and professional development opportunities during the interview process. Furthermore, you will learn to embrace feedback constructively, reflect on interview performance, identify improvement areas, and implement strategies to enhance future interview readiness and success. Enrol in the Job Interview Skills Training for Teachers course to unlock the keys to interview success! Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Job Interview Skills Training for Teachers Job Interview Promo 00:01:00 Establishing Your Job Interview Goals 00:02:00 Research and Preparation for the Job Interview 00:05:00 How to Dress for the Interview 00:04:00 How to make Small Talk 00:03:00 Tell Me About Yourself 00:10:00 The Proper Job Interview Mindset 00:05:00 The Strategy Memo 00:04:00 Rehearse Your Interview on Video 00:06:00 Ask for the job 00:03:00 Feedback 00:01:00

Overview Are you considering investing your time and effort into something that will help launch and elevate your career in the education industry? The Professional Teaching Assistant course will introduce you to the profession that's filled with rewards that outweigh the trials. Through this comprehensive course, you will prepare yourself up for everything you need to become a qualified Teaching Assistant.  During this advanced teaching assistant training course, you will become aware of all the vital knowledge that is required to support learning in schools and academies. The course covers a range of topics, including the crucial role a teaching assistant play within the classroom. Upon successful completion of the course, you will be provided with the knowledge required to carry out a teaching assistant job in the most efficient manner and pursue a career that satisfies you in the long term. Course design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Text/Video lessons Online study materials How is the course assessed? To successfully complete the course you must pass an automated, multiple-choice assessment. The assessment is delivered through our online learning platform. You will receive the results of your assessment immediately upon completion. Will I receive a certificate of completion? Upon successful completion, you will qualify for the UK and internationally-recognised certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £9 and Hardcopy Certificate for £15. Why study this course Whether you're an existing practitioner or aspiring professional, this course will enhance your expertise and boost your CV with key skills and an accredited qualification attesting to your knowledge. Who is This course for? This Professional Teaching Assistant course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Professional Teaching Assistant course is for you. Requirements The Professional Teaching Assistant course is open to all, with no formal entry requirements. All you need is a passion for learning, a good understanding of the English language, numeracy and IT, and to be over the age of 16.  Course Curriculum Module 01: Fundamentals of Teaching Understanding the Development of Children and Young Person 01:00:00 Communication and Professional Relationships with Pupils and Family 01:00:00 Safeguarding the Welfare of Children and Young Person 01:00:00 Module 02: Teaching Methodologies - Part 1 Education - A Group Enterprise 01:00:00 Traits to Develop 01:00:00 Grow the Attention 01:00:00 Learning Good Habits 01:00:00 Importance of Memory 01:00:00 Module 03: Teaching Methodologies - Part 2 Imagination is Important 01:00:00 Breakdown of Thinking Process 00:30:00 Appreciation - An Aesthetic Emotion 00:30:00 Learning Reflexive Activities 01:00:00 Differing Individuals 00:30:00 Module 04: Teaching Methodologies - Part 3 Morality Matters 01:00:00 Different Learning Methods 01:00:00 Different Psychological Exercises 01:00:00 Problems, Situations & Solutions 01:00:00 Measuring the Achievements 01:00:00 Module 05: SEN Teaching Special Educational Needs (SEN) Teacher 00:30:00 Statutory and Regulatory Context for SEN 01:00:00 Principles and Practice of Leadership in Different Contexts 00:45:00 How SEN and Disabilities Affect Pupils' Participation and Learning? 00:45:00 Strategies for Improving the Performance of the Pupils with SEN 00:45:00 Module 06: SENCO Training Whole-school Planning and Organisation 01:00:00 Assessment 00:30:00 Teamwork for SEN: Roles and Functions 01:00:00 Planning for Individual Students with SEN 00:45:00 Teaching and Learning in the Inclusive School 00:45:00 Module 07: Autism Introduction to Autism 00:20:00 Causes and Diagnosis of Autism 00:45:00 Other Conditions Associated with ASD 01:00:00 In-depth Understanding and Dealing with Autistic Behaviour 01:00:00 Socialising and Communication 00:45:00 Choosing Schools 00:45:00 What Should Teachers Do? 00:30:00 Sex Education and Puberty 00:30:00 Interventions: Treatments and Therapies for Autism 00:45:00 Government policies on autism in England 00:30:00 Module 08: ADHD What is ADHD? 00:30:00 Causes of ADHD 00:30:00 Diagnosing ADHD 00:30:00 Treating ADHD 00:30:00 ADHD and Education 00:30:00 Reasonable Adjustments: ADHD 01:00:00 Adults with ADHD 00:30:00 Module 09: Dyslexia What is Dyslexia? 01:00:00 Identifying Dyslexia 00:30:00 Co-occurring Conditions 00:30:00 Diagnosing Dyslexia 00:30:00 Creating Dyslexia Friendly Environment 00:30:00 Solutions for Dyslexia 00:30:00 Mock Exam Mock Exam- Professional Teaching Assistant 00:20:00 Final Exam Final Exam - Professional Teaching Assistant 00:20:00

Unlock the human mind! Earn your Level 3 Psychology Diploma, understand behaviour, shape lives. Kickstart your career in psychology, embark on a thrilling journey!

Do you wonder what stops you from doing thing you want to do? Even if you figure out what stops you from achieving success, do you wonder what to do next? Find out how to change your obstacles of failure into accelerator to success with our Advanced Diploma in Hypnosis. Description: Hypnotherapy utilizes a scope of skilled verbal communication, utilised as a part of Psychotherapy. It is expected to reveal mental assets inside one's unconscious mind and bringing them forth to the conscious ability. Hypnotherapist coordinates the customers' intellectual concentration and creative energy so as to realise expected adjustments in sensations, recognitions, sentiments, thoughts and behaviour. This course means to give a far-reaching comprehension of hypnotherapy and advising hone in the territory of psychotherapy. This course is expected for working experts in the psychological outreach services or inspirational faculty who wish to acquire proficient preparing to enter the field. Who is the course for? Individuals who are interested in learning about/ about to do hypnotic inductions. Psychologists psychotherapist counsellors life-coaches Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Advanced Diploma in Hypnosis is a useful qualification to possess, and would be beneficial for the following careers: Professional hypnotherapist Counsellor. Advanced Diploma in Hypnosis The Hypnosis Basics 00:30:00 Hypnosis and Its Significance 00:30:00 State of Mind 00:30:00 Suggestion in Hypnosis 01:00:00 Getting The Most From It 00:30:00 Identifying Your Subjects 01:00:00 Using Hypnosis For Self Image 01:00:00 Getting Rid Of Bad Behaviors 00:30:00 Using Hypnosis For Stress Relief 01:00:00 Wrapping Up 00:30:00 Additional Supporting Material Secrets for Brilliant Hypnosis 00:00:00 Mock Exam Mock Exam- Advanced Diploma in Hypnosis 00:20:00 Final Exam Final Exam- Advanced Diploma in Hypnosis 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

24-Hour Flash Sale! Prices Reduced Like Never Before!! The healthcare sector in the UK is a cornerstone of society, serving millions annually. Hence, the role of practice nurses has become increasingly pivotal. With over 400,000 nursing professionals already making profound impacts, the demand for skilled, compassionate nursing staff continues to grow. The "Practice Nurse Bundle" emerges as an essential toolkit, designed to equip aspiring nurses with a unique skill set that exceeds traditional boundaries, preparing them for the dynamic and rewarding challenges of modern healthcare. This course bundle offers a holistic approach to nursing education, encompassing a wide range of essential skills and knowledge areas. From the foundational principles of a Practice Nurse to specialised diplomas in Nursing Assistant and Mental Health Nursing, learners will gain a robust understanding of Medication Management, Care Planning, Record-keeping, and Clinical Observation Skills. Additionally, the bundle introduces vital areas such as Radiography, Medical Transcription, and Medical Terminology, ensuring participants are well-rounded in their ability to support patient care effectively. Our Practice Nurse Bundle Course contains 11 of our popular courses for one discounted price: Course 01: Practice Nurse Level 3 Course 02: Nursing Assistant Diploma Course 03: Mental Health Nursing Course 04: Nurse Prescribing Diploma Course 05: Control & Administration of Medicines Course 06: Safety & Precautions in Medication Management Course 07: Care Planning and Record Keeping Course 08: Clinical Observations Skills for Carers Course 09: Radiography Course 10: Medical Transcription Course 11: Introduction to Medical Terminology Joining in on the "Practice Nurse Bundle" is more than a step towards a career; it's a journey into the heart of healthcare, offering the chance to make a meaningful difference in the lives of countless individuals. This comprehensive training opens up numerous opportunities for personal and professional growth, positioning graduates as highly sought-after professionals. Answer the call to join the ranks of healthcare heroes, and transform your passion for caring into a fulfilling career by enroling now! Learning Outcomes of Practice Nurse Bundle: Master the core principles and practices of effective nursing care. Learn how to assist in prescribing medications within nursing roles. Understand and apply advanced adult nursing practices and principles. Ensure safe and accurate control and administration of medicines. Develop comprehensive care plans and maintain meticulous medical records. Acquire specialised skills in medical transcription and radiography. With our Practice Nurse exclusive bundle, you will get a PDF Certificate, PDF Transcript and Digital Student ID Card (worth £50) Absolutely FREE! Why Prefer this Course? Get a Free CPD Accredited Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Practice Nurse Level 3 Module 01: Fundamentals of Practice Nursing Module 02: National Health Services Module 03: Work in Socially Diverse Environment Module 04: Health and Wellness Module 05: General Healthcare for Nurses Module 06: Nursing Physical Problems - Part 1 Module 07: Nursing Physical Problems - Part 2 Module 08: Nursing Physical Problems - Part 3 Module 09: Emergency First Aids and Wounds Module 10: Medical Information Collection Module 11: Health and Safety in Clinical Environment Module 12: Security Concerns for Nurses Module 13: Management-Related Duties of Nurses Module 14: Regulatory Organisations in the United Kingdom Module 15: Healthcare Laws and Regulations Course 02: Nursing Assistant Diploma Module 1: Introduction to Nursing Module 2: Working in Different Healthcare Settings Module 3: Legal, Standards and Professional Aspects of Ethical Practice: Part &#8211; 1 Module 4: Legal, Standards and Professional Aspects of Ethical Practice: Part &#8211; 2 Module 5: Effective Communication in Nursing Module 6: Health and Safety in Nursing Module 7: Hygiene in Nursing Module 8: Infection Control Module 9: Asepsis in Nursing Module 10: Medication Administration in Nursing Module 11: Understanding the Immune System in Nursing Module 12: Rest and Sleep Management in Nursing Module 13: Mobility and Immobility Issues of Patients in Nursing Module 14: Pain Management for Nurses Module 15: Nutrition in Nursing Module 16: Fluid and Electrolyte Balance Module 17: Assisting with Elimination Module 18: Oxygenation in Nursing Module 19: The Conclusion To The Course Course 03: Mental Health Nursing Module 01: Introduction to Mental Health Module 02: Overview of Mental Health Support Worker Module 03: Childhood and Adolescent Psychiatric Disorders Module 04: Stress and Anxiety Disorders Module 05: Schizophrenia Module 06: Personality Disorders Module 07: Mood Disorders Module 08: Eating & Sleeping Disorders Module 09: Self-Harm and Suicide Module 10: Medication and Therapy in the Treatment of Mental Illness Module 11: Mental Health Legislation and Services Module 12: Community Mental Health Teams (CMHTs) Module 13: The Participation of The Service User Module 14: The Conclusion To The Course =========>>>>> And 17 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) CPD Hard Copy Certificate: Free (For The Title Course: Previously it was £29.99) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring nurses Healthcare assistants Medical students Career changers Nursing graduates Allied health professionals Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Practice Nurse - £25,000 to £35,000 Nursing Assistant - £18,000 to £22,000 Adult Nurse - £24,000 to £30,000 Medical Transcriptionist - £20,000 to £25,000 Radiographer - £26,000 to £37,000 Clinical Observations Technician - £20,000 to £24,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Ever wondered why perfectly polished nails are so popular? According to a recent survey, the UK nail care industry is booming, with an estimated market value of over £5 billion! Do you have an eye for detail and a passion for beauty? If so, a career as a qualified nail technician could be the perfect fit for you. This comprehensive training bundle equips you with the skills to become a successful nail technician. Learn the fundamentals of manicures, pedicures, and trendy nail art techniques. Gain a thorough understanding of nail health and hygiene to provide exceptional client care. Pursue further specialisations like gel manicures or delve into the world of beauty with additional courses on facials and acne treatment. This Nail Technician at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Our Bundle contains 4 of our premium courses for one discounted price: Course 01: Diploma in Nail Technician at QLS Level 5 Course 02: Gel Manicure and Nail Artist Diploma Course 03: Manicure and Pedicure Course 04: Beauty Care and Acne Treatment Course Course 05: Aging and Longevity Secrets Learning Outcomes of Nail Technician Training Master the art of manicures, pedicures, and trendy nail art techniques. Gain a thorough understanding of nail anatomy, health, and hygiene. Learn proper use of professional nail tools and equipment. Develop exceptional client communication and consultation skills. Prepare for a successful career in the growing beauty industry. Enrolling on the Bundle will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Bundle Course. Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Nail Technician Training Get a free student ID card with Nail Technician Training Training program (£10 postal charge will be applicable for international delivery) The Nail Technician Training is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Nail Technician Training course materials The Nail Technician Training comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Diploma in Nail Technician at QLS Level 5 Module 1: Nail Technician Module 2: General Anatomy Module 3: Skin Structure, Growth, And Nutrition Module 4: Anatomy Of Nail Module 5: Equipment For The Technician Module 6: Tools And Techniques Module 7: Basics Of Chemistry And Chemicals Module 8: Nail Product Chemistry Module 9: Manicure Module 10: Pedicure Module 11: Nail Diseases And Skin Problems Module 12: Artificial Nails Module 13: Nail Art Module 14: Safety Practices Module 15: Career Prospect And Business Preparations Module 16: UK Legislations And Pandemic Implications Course 02: Gel Manicure and Nail Artist Diploma Module 01: Anatomy And Physiology Of Nail Module 02: Nail Product Chemistry Module 03: Manicure Module 04: Pedicure Module 05: Nail Art Tools And Technique Module 06: Nail Polish Recipes Module 07: Nail Art Design I Module 08: Nail Art Design II Module 09: Nail Art Design III Module 10: Gel And Shellac Manicure Module 11: Nail Art Business Course 03: Manicure and Pedicure Module 01: What is a Manicure or Pedicure? Module 02: Structure of the Nail Module 03: Massage Module 04: Preparation Module 05: Foot/Hand Mask and Paraffin Wax Treatment Module 06: Hand Massage Module 07: Nail and Cuticle Care Module 08: Foot and Leg Massage Module 09: Toe Nail, Foot and Cuticle Care Module 10: Painting the Nails Module 11: Applying Gel polish Module 12: After Care =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*5 = £65) CPD Hard Copy Certificate: £29.99 CPD 40 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring Nail Technicians Beauty Enthusiasts Salon Professionals Business Owners Creative Individuals Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Nail Technician Nail Artist Salon Manager Spa Therapist Beauty Entrepreneur Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Email Writing Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Email Writing Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 5 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: E-Mail Communications E-Mail Communications 00:42:00 Module 02: Fundamentals of Writing Effective E-mails Fundamentals of Writing Effective E-mails 00:57:00 Module 03: Manage Your E-mail Manage Your E-mail 00:44:00 Module 04: Writing Styles and Tone Writing Styles and Tone 00:46:00 Module 05: Additional Tips for Writing Effective E-Mail Additional Tips for Writing Effective E-Mail 00:46:00 Module 06: Exercise Caution Exercise Caution 00:46:00

Are you working in Customer Service department? Are you doing your job as a telephone operator? Or are you in mass communication field?Do you want to make your customers happy? This course is designed for the learners who want to know the basics of customer service. Our customer service course intends to introduce you to the basics of customer service and translates that knowledge into practical application. You will come away from this customer service course knowing how a positive attitude, going a step beyond basic customer service, and dealing effectively with complaints will enhance their work experience. You will also explore all the different elements of excellent customer service and what you need to do to make it an integral part of your business and your reputation. Course Highlights Certified Customer Service Skills Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Certified Customer Service Skills Training into 3 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 hours, 40 minutes and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Certified Customer Service Skills Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Certified Customer Service Skills Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Certified Customer Service Skills Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Customer Service Basics Customer Service Skills Training Templates FREE 01:00:00 Customer Service & Retention Checklist FREE 01:00:00 Customer Service Checklist 01:00:00 Customer Service First Lesson 00:30:00 Second Lesson 01:00:00 Third Lesson 00:30:00 Fourth Lesson 00:30:00 Fifth Lesson 01:00:00 Mock Exam Mock Exam- Certified Customer Service Skills Training 00:20:00 Final Exam Final Exam- Certified Customer Service Skills Training 00:20:00

A practical programme for HR professionals who are keen to develop a coaching style of interaction either within their teams and/or with business stakeholders. Develop skills in taking a more engaging, non-directive approach to supporting your business and to encouraging a coaching style of communication in your organisation.