12423 Communication courses

If you got a call from a TV producer asking you to appear on Newsnight, would you say ‘yes’? And if you did, could you make your argument in a way that captured the attention of the audience without being interrupted? Our media training courses are aimed at senior spokespeople and experts who give interviews on TV, radio or in print. We equip them with the skills and confidence to take control and give engaging, memorable and effective performances in which they deliver their key messages, no matter what the circumstances. Highly interactive and practical, each course includes a series of realistic print, radio and television exercises with experienced journalists. We provide immediate feedback following each interview, including techniques for improvement, advice about potential answers and the framing of key messages. While all our media training courses are bespoke, on a typical course we will cover: how the media operates how to prepare for interviews the differences between TV, radio and print interviews how to conduct different types of interview, such as pro-active, reactive, expert commentator and hostile (crisis communications) developing key messages which convey your views persuasively how to take control of an interview, stick to your own agenda and deliver key messages successfully use of language, body language, dress and delivery After the course, each delegate receives the Rough House Media Toolkit, including written feedback, recorded copies of their interview exercises, the Rough House Media Guide to Interviews and further supporting materials. We also provide a confidential assessment to the PR team of each delegate’s suitability for different types of interview. Venue We deliver courses in the most appropriate format for your circumstances – whether face to face or online. Face to face courses are portable: they can be held in purpose-built studios, at your own offices or at an external venue. In the latter two cases, we create a mock studio for the practical exercises. Online courses give you flexibility and enable you to offer training to delegates from all over the world. We have run virtual courses for people from the Far East, South Asia, North America and Europe, as well as the UK.

Description Learn to create a Sway from start to finish with the Microsoft Sway Online Training course. Microsoft Sway is an easy-to-use digital storytelling app for creating and sharing interactive reports, newsletters, presentations, personal stories and more. Throughout the course, you will learn how to use Microsoft Sway to create newsletters, presentations, documentation, or for doing communication. The course teaches you where to access, and how to start building your own Sways such as presentations, tutorials, newsletters, stories, and more. Sway's design engine allows you to bring your content together nicely and helps you to finish it. You will learn how to share any Sway or co-edited it with a simple URL. In short, the course illustrates the techniques of using the program to create interactive reports, newsletters, presentations, etc. You will also know how to use Sway to collaborate on projects and share them with others. Certification: After completing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Microsoft Sway Online Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Microsoft Sway Online Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 TOPIC A: Launch Sway 00:30:00 TOPIC B: Create a New Sway Project 00:45:00 TOPIC C: Create Cards 00:30:00 TOPIC D: Manage Cards 00:30:00 TOPIC E: Manage Sway Projects 00:30:00 Module: 02 TOPIC A: Format Text 00:30:00 TOPIC B: Add Media 00:45:00 Module: 03 TOPIC A: Work with Images 00:45:00 TOPIC B: Customize Image Display 00:45:00 TOPIC C: Set Design Options 00:30:00 Module: 04 TOPIC A: Edit Sway Projects 00:30:00 TOPIC B: Share a Sway Project 00:45:00 TOPIC C: Set Sway Project Options 00:30:00 Order Your Certificate Order Your Certificate 00:00:00

**10 FREE QLS Endorsed Certificates and Included with Lifetime Access** The Level 4 Teaching Assistant – QLS Endorsed Course is designed for individuals seeking to expand their role in supporting teachers within various educational settings. Through a flexible, online learning experience, you’ll gain in-depth knowledge of classroom management, supporting pupils with diverse learning needs, and assisting in the development of lesson plans. Whether you’re looking to enhance your current skills or considering a future in educational support, this course provides a solid foundation to help you flourish in your career. This course covers essential topics like effective communication with students and teachers, understanding child development, and how to maintain a productive learning environment. With a focus on the theoretical aspects of education, you will develop the tools to make a meaningful impact in schools, nurseries, and other educational institutions. The course is designed to ensure that you can contribute confidently to supporting student success and managing classroom dynamics. Ideal for those looking to make a difference, this course sets you on the path to a rewarding role in education, offering the flexibility to study at your own pace, without the need for classroom attendance "Teaching Assistant - QLS Endorsed Bundle." Teaching Assistant - QLS Endorsed Bundle Includes the following Courses Course 01: Diploma in Teaching Assistant at QLS Level 4 Course 02: Certificate in SEN Teaching Assistant at QLS Level 3 Course 03: Diploma in Phonics Teaching at QLS Level 5 Course 04: Certificate in CBT (Cognitive Behavioural Therapy) at QLS Level 3 Course 05: Diploma in Sports Coaching at QLS Level 5 Course 06: Certificate in ADHD Awareness at QLS Level 3 Course 07: Diploma in Psychology at QLS Level 4 Course 08: Diploma in Art Therapy at QLS Level 4 Course 09: Diploma in Life Coaching at QLS Level 5 Course 10: Diploma in Career Coaching at QLS Level 5 Learning Outcomes Support diverse learners through specialised teaching strategies. Master effective coaching techniques for educational success. Apply cognitive behavioural therapy principles in real-world scenarios. Demonstrate proficiency in sports coaching at an advanced level. Recognise and respond to the unique needs of individuals with ADHD. Understand fundamental principles of psychology and its application. Utilise art therapy for emotional expression and well-being. Provide impactful life coaching grounded in psychological principles. Guide individuals through strategic career planning and decision-making. Apply SEN teaching techniques for inclusive educational environment Key Features 10 FREE QLS Endorsed Certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Picture this: a dynamic blend of knowledge, hands-on skills, and a dash of enthusiasm, all wrapped up in a comprehensive package designed to elevate your role as a Teaching Assistant. Immerse yourself in a diverse range of courses designed to elevate your expertise and broaden your skill set. Dive into the art of supporting learners with a comprehensive Diploma in Teaching Assistant , diving into the intricacies of Special Educational Needs with a Certificate in SEN Teaching Assistant. Hone your phonics teaching skills, and gain valuable insights into cognitive behavioural therapy with a Certificate. Elevate your impact in sports coaching with a Diploma, and deepen your understanding of ADHD awareness with a Certificate. Explore the realms of psychology, art therapy, life coaching, and career coaching through specialised diplomas. This comprehensive bundle is crafted to empower you with knowledge and proficiency, opening doors to new possibilities in the dynamic field of education and support. Develop a nuanced understanding of diverse learning needs, master the art of effective coaching, and gain insights into psychological principles. Enhance your skills in providing specialised assistance to learners with unique requirements. Navigate the intricacies of cognitive behavioural therapy and ADHD awareness, equipping yourself with valuable insights for holistic support. Dive into the psychology of human behaviour, harness the therapeutic power of art, and unlock the keys to effective life and career coaching. This bundle is tailored for individuals seeking a comprehensive education support foundation and a deeper understanding of behavioural and psychological dynamics within the educational landscape. Certificate Once you've successfully completed your course, you will immediately be sent a CPD-accredited PDF certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). After successfully completing the assignment, learners will be able to order FREE QLS Endorsed certificate for Each Courses. CPD 55 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Teaching Assistants Educational Support Professionals Coaches and Sports Enthusiasts Individuals Interested in Psychology Aspiring Art Therapists Life and Career Coaches in Training Those Passionate About Special Educational Needs Professionals Seeking a Holistic Educational Support Skill Set Career path Teaching Assistant SEN Teaching Assistant Sports Coach ADHD Support Specialist Psychology Research Assistant Career Guidance Counsellor Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. QLS Endorsed Certificate Hard copy certificate - Included

Do you want to acquire the knowledge that will Help you Understand & Cope with Effective Remote Working Training? Elevate your remote work game with 'Effective Remote Working Training'. Dive into strategies that transform challenges into opportunities. Achieve unparalleled efficiency and harmony in your digital workspace. Embrace a work-from-home revolution like never before! Course Highlights Effective Remote Working Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Effective Remote Working Training for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. It is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Effective Remote Working Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Effective Remote Working Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Effective Remote Working Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Effective Remote Working Training Introduction to Remote Working (1) 00:12:00 Setting Up Remote Office 00:13:00 Strategies for Boosting Productivity 00:11:00 Effective Communication Techniques 00:20:00 Etiquette for Video and Audio Calls 00:15:00 Staying Motivated and Competitive 00:18:00 Virtual Collaboration and Working on Teams 00:15:00 Ensuring Growth As a Remote Employee 00:16:00

Do you want to acquire the knowledge that will Help you Understand & Cope with Restraint Awareness? Embark on a learning journey with our 'Restraint Awareness' course. Discover compassionate and safe techniques for managing challenging behaviors in a variety of settings. Unveil the delicate balance between care and control, and weave through the ethical considerations that inform the use of restraint. Learn to protect the dignity and safety of all involved, and prepare to make a real difference in critical situations. Your path to becoming a guardian of wellbeing starts here. Course Highlights Restraint Awareness is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Restraint Awareness for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. It is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Restraint Awareness Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Restraint Awareness is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Restraint Awareness is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Restraint Awareness Module 01: Introduction to Restraint Awareness 00:16:00 Module 02: Behavioural Approaches 00:16:00 Module 03: Risk Assessment and Management 00:15:00 Module 04: Communication Skills 00:13:00 Module 05: Post-Incident Management 00:16:00 Module 06: Safeguarding Vulnerable Populations 00:21:00

Health and Social Care Diploma Level 3 Overview   Develop the knowledge and expertise required to become an excellent health and social care professional with our exclusive level 3 Health and Social Care Diploma. In this course, you will gain in-depth knowledge and be able to work on your skills.  This course is divided into 11 units and each unit is packed with valuable information. Here you will learn about the rights and responsibilities of health and social care workers. In addition, the course will acquire the skills required for safeguarding vulnerable adults. Furthermore, you will grasp the principles of risk management in health and social care settings.  Along with valuable skill sets, this course will also provide you with a certificate of achievement. So enrol now and boost your career! Why choose this Health and Social Care Diploma course Earn a CPD certificate upon successful completion No need to worry about hidden charges Tutor assistance on every weekday Practical and honest assessments performed immediately Personal PDF certificate awarded on passing Original copies of your certificate sent the next working day for as little as £4.99. Gain valuable and recognised experience without leaving your home Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £4.99. Print copy by post is also available at an additional cost of £9.99 and same for PDF and printed transcripts. Who is this course for? The Health and Social Care - Level 3 Diploma has been professionally-designed for motivated learners who are looking to add a new skill to their CV and stand head and shoulders above the competition. Learn the latest industry-specific information with the Health and Social Care - Level 3 Diploma. Enrol on the Health and Social Care - Level 3 Diploma and learn a new professional skill from anywhere, at any time! Course Content Module 01: Introduction to Health and Social Care Introduction to Health and Social Care 00:16:00 Module 02: Communication and its Relevance Communication and its Relevance 00:48:00 Module 03: Rights and Responsibilities as a Health and Social Care Worker Rights and Responsibilities as a Health and Social Care Worker 00:40:00 Module 04: Role as A Caregiver and Healthcare Professional Role as a Caregiver and Healthcare Professional 00:25:00 Module 05: Working in Health and Social Care; Promoting Equality, Diversity and Rights Working in Health and Social Care; Promoting Equality, Diversity and Rights 00:48:00 Module 06: Important Principles and Policies in Health and Social Care Work Important Principles and Policies in Health and Social Care Work 00:21:00 Module 07: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 1 00:50:00 Module 08: Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 Understanding Legal, Professional Standards of Practice and Ethical Aspects of Health Care Part - 2 00:48:00 Module 09: Safeguarding Vulnerable Individuals Safeguarding Vulnerable Individuals 00:50:00 Module 10: Health and Safety Responsibilities Health and Safety Responsibilities 00:53:00 Module 11: Risk Management in Health and Social Care Risk Management in Health and Social Care 00:32:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Learning Objectives Introduction , Accessing PDFs , Creating PDFs , Navigating PDFs , Reviewing PDFs , Modifying PDFs , Optimizing PDFs , Exporting PDFs , Protecting PDFs , Conclusion Pre-Requisites Basic computer skills. Knowledge of PDF concepts is helpful but not required. Description Workplace demand for digital media skills including creating, managing, and integrating PDF documents is on the rise. Adobe Acrobat training is an excellent way to learn and validate your digital communication skills. This brings value to prospective clients and employers. Unit 1: Introduction to Adobe Acrobat Lesson 1-Introducing Acrobat and PDFs 00:03:00 Lesson 2-Opening a PDF and Navigating Acrobat 00:09:00 Lesson 3-Customizing Toolbars 00:03:00 Lesson 4-Changing Preferences 00:04:00 Unit 2: Introduction to Creating PDFs Lesson 1-Creating PDFs from Office 00:09:00 Lesson 2-Creating PDFs from Creative Cloud Apps 00:10:00 Lesson 3-Creating PDFs from the Document Cloud 00:04:00 Lesson 4-Storing PDFs 00:05:00 Lesson 5-Combining PDFs 00:05:00 Unit 3: Using Search, Bookmarks and Links Lesson 1-Using Search 00:06:00 Lesson 2-Creating Bookmarks 00:06:00 Lesson 3-Creating Links 00:10:00 Unit 4: Commenting Lesson 1-Commenting on a PDF 00:10:00 Lesson 2-Sending for Comments 00:07:00 Unit 5: Editing PDFs Lesson 1-Editing Text and Images 00:06:00 Lesson 2-Cropping Images 00:03:00 Lesson 3-Adding, Updating and Removing Headers and Footers 00:09:00 Lesson 4-Using Watermarks 00:07:00 Lesson 5-Organizing Pages 00:03:00 Lesson 6-Extracting Pages 00:03:00 Lesson 7-Inserting Pages 00:03:00 Lesson 8-Replacing Pages 00:03:00 Unit 6: Advanced Features Lesson 1-Reducing File Size 00:05:00 Lesson 2-Advanced Optimization 00:16:00 Lesson 3-Using Actions 00:04:00 Lesson 4-Creating Actions 00:08:00 Unit 7: Exporting Lesson 1-Exporting to Word 00:05:00 Lesson 2-Exporting to Excel 00:04:00 Lesson 3-Exporting to Rich Text Format 00:04:00 Unit 8: Protecting File Lesson 1-Redacting Content 00:08:00 Lesson 2-Protecting a PDF 00:15:00 Resource Resource - Adobe Acrobat Pro DC Beginner 00:00:00 Final Exam Final Exam - Adobe Acrobat Pro DC Beginner 00:20:00

🚀 Unlock Your Potential with the 'Entrepreneurial Mindset' Online Course! 🚀 Are you ready to transform your dreams into a thriving reality? Introducing our groundbreaking online course: 'Entrepreneurial Mindset' - your ultimate guide to cultivating the mindset that fuels success in the dynamic world of entrepreneurship!   🌟 What You'll Gain from This Course: 1️⃣ Master the Mindset: Learn the core principles that set successful entrepreneurs apart. Develop a resilient mindset that turns challenges into opportunities and setbacks into stepping stones. 2️⃣ Strategic Thinking: Gain insights into strategic planning, decision-making, and problem-solving. Elevate your ability to navigate the complexities of business with a clear and focused approach. 3️⃣ Risk-Taking Mastery: Discover how to embrace calculated risks and turn them into your greatest advantage. Overcome the fear of failure and transform it into a powerful catalyst for growth. 4️⃣ Innovate Like a Pro: Unleash your creative potential and foster innovation within your ventures. Learn how to stay ahead of the curve by adapting to market changes and pioneering new ideas. 5️⃣ Build Resilience: Entrepreneurship is a journey filled with highs and lows. Develop the resilience needed to weather storms, bounce back from setbacks, and emerge stronger than ever. 6️⃣ Networking Strategies: Cultivate a powerful network that opens doors to new opportunities, collaborations, and partnerships. Learn how to connect with influencers and build relationships that fuel your success. 7️⃣ Effective Communication: Master the art of communication to inspire and lead your team, pitch your ideas with confidence, and negotiate deals that propel your business forward.   💡 Why Choose Our Course: ✅ Expert Guidance: Learn from industry experts and successful entrepreneurs who have walked the entrepreneurial path and achieved remarkable success. ✅ Flexible Learning: Access the course at your own pace, from anywhere in the world. Whether you're a budding entrepreneur or a seasoned professional, this course is designed to fit seamlessly into your busy schedule. ✅ Practical Insights: Gain practical, real-world insights that you can immediately apply to your business endeavors. This is not just theory - it's a roadmap for success. ✅ Community Support: Connect with a community of like-minded individuals on a similar entrepreneurial journey. Share experiences, ask questions, and grow together.   🚀 Ready to transform your mindset and revolutionize your entrepreneurial journey? Enroll in the 'Entrepreneurial Mindset' course now and embark on the path to unparalleled success! Course Curriculum Module 01 - Know Yourself to Grow Yourself Know Yourself to Grow Yourself 00:00 Module 02 - How To Determine What You Want How To Determine What You Want 00:00 Module 03 - How to Conquer Your Inner State How to Conquer Your Inner State 00:00 Module 04 - How To Find Your Reason- What is your 'Why' How To Find Your Reason- What is your 'Why' 00:00 Module 05 - How To Become A Thought Leader and Create Successful Relationship How To Become A Thought Leader and Create Successful Relationship 00:00 Module 06 - How To Set Up Your Goal How To Set Up Your Goal 00:00 Module 07 - How To Discover Problems in Search of Solutions How To Discover Problems in Search of Solutions 00:00 Module 08 - How To Create a Vision and Learn Creating Affirmations How To Create a Vision and Learn Creating Affirmations 00:00 Module 09 - How to Calculate Risk Effectively How to Calculate Risk Effectively 00:00 Module 10 - Ultimate Experts' Tips For Entrepreneurial Success Ultimate Experts' Tips For Entrepreneurial Success 00:00 Module 11 - Emotional Intelligence Skills for Entrepreneurial Success Emotional Intelligence Skills for Entrepreneurial Success 00:00

Duration 3 Days 18 CPD hours This course is intended for Risk managersBusiness Process OwnersBusiness Finance ManagersBusiness Risk ManagersRegulatory Compliance ManagersProject ManagementPersons responsible for information security or conformity within an organization Overview To understand the concepts, approaches, methods and techniques allowing an effective risk managementaccording to ISO 31000To understand the relationship between the risk management and the compliance with the requirements ofdifferent stakeholders of an organizationTo acquire the competence to implement, maintain and manage an ongoing risk management program accordingto ISO 31000To acquire the competence to effectively advise organizations on the best practices in risk management In this three-day intensive course participants develop the competence to master a model for implementing risk management processes throughout their organization using the ISO 31000:2009 standard as a reference framework. Day 1 Introduction to the Risk Management framework according to ISO 31000 Concepts and definitions related to Risk Management Risk Management standards, frameworks and methodologies Implementation of a Risk Management framework Understanding an organization and its context Day 2 Risk identification and assessment, risk evaluation, treatment, acceptance, communication and surveillance according to ISO 31000 Risk identification Risk analysis and risk evaluation Risk treatment Risk acceptance and residual risk management Risk communication and consultation Risk monitoring and review Day 3 Risk assessment methodologies according to ISO 31000 and Certification Exam Presentation of risk assessment methodologies Certification Exam

Telecomms training course description A comprehensive tour of the telecommunications technologies and terminology currently in use, and under development. What will you learn List and describe components of the PSTN. Explain how calls are made over the PSTN Compare analog and digital transmission methods. Describe the technologies within the transport plane. Recognise the benefits of extra features available in today's telephone networks. Telecomms training course details Who will benefit: Anyone new to the Telecommunications industry. Prerequisites: None. Duration 2 days Telecomms training course contents Telephone network architecture Handsets, local loop, distribution points, Local exchanges, main telephone switches, PBXs. Making a call - some basics Telephone call components, how a telephone call works, accessing the local exchange, loop disconnect, DTMF, standards, E.164, PSTN routing, Intelligent Networks, Special Rate Services. Analogue vs Digital Voice characteristics, PSTN bandwidth, analogue signalling, Digital encoding, PCM and the 64k, ADPCM and other voice compression methods. PBXs PABX, Call processing, networking PBXs, PBX facilities, bandwidth, blocking probability and Erlangs, Erlang models, using Erlang tables. Transmission methods Two wire transmission, 64k circuits, Nx64, E1, 2 wire to 4 wire conversion, echo, echo suppression, echo cancellers, twisted pair, coax, fibre optic, power lines, satellite systems, microwave. Signalling Analogue signalling, loop start, earth calling, E&M, AC15. Digital signalling -CAS, robbed bits and E1 slot 16 signalling. Digital signalling CCS, Q.931, SS7, Q.SIG, DPNSS, DASS2. Transport planes PDH, PDH issues, SDH, SDH architecture, SDH standards, SDH bit rates, SDH mulitplexors, DWDM. Networks Circuit Switched Networks, TDM, Packet Switched Networks, Frame Relay, Message Switching, Circuit Switching, STDM, Cell Switching, ATM, ATM cells, ATM traffic parameters, ATM QoS, MPLS. Other network access Modems, modulation, speeds, ISDN, BRI, PRI, xDSL, SDSL, ADSL. Other Services Centrex, VPNs, FeatureNet, CTI, Call Processing Systems, Voice Mail, Automated Attendant Systems, Interactive Voice Response, Call Management Systems, Call Conferencing, Star Services. Mobile communications 3 types of wireless telephone, mobile generations, base stations, cells, GSM, GPRS, 3G, UMTS, WCDMA, 4G, LTE. VoIP overview What is VoIP, VoIP benefits, What is IP? The IP header, Packetising voice, VoIP addressing, H.323, SIP, RTP. Bandwidth requirements.