12205 Communication courses

This course is design to unleash your potential as a lifelong learner and empower yourself and your organization to thrive in the ever-evolving landscape of learning and development. The aim of this course is to educate participants with the role of learning for individuals and organizations and to discover the power of learning in driving personal and organizational growth. Join us now and unlock the secrets to success in the modern learning landscape. After the successful completion of the course, you will be able to learn about the following, Understand the Role of Learning for Individuals and Organisations. Explain Contemporary and Critical Learning Theories. To explore Team and Group Dynamics. Explain communication and its different perspectives. This course is design to unleash your potential as a lifelong learner and empower yourself and your organization to thrive in the ever-evolving landscape of learning and development. The aim of this course is to educate participants with the role of learning for individuals and organizations and to discover the power of learning in driving personal and organizational growth. Join us now and unlock the secrets to success in the modern learning landscape. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Dynamics of Individual Behaviour in an Organisation Self-paced pre-recorded learning content on this topic. Dynamics of Individual Behaviour in an Organisation Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor Human Resources Professionals Learning and Development Specialists Organizational Development Practitioners Training Managers Leadership and Management Professionals Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

CompTIA Security+ Certification is a comprehensive course covering essential aspects of information security, designed to equip learners with the foundational knowledge and skills needed to navigate the complex landscape of cybersecurity.

Finding Your Ikigai This presentation demonstrates how Gratitude, Appreciation and Acknowledgment in our corporate culture can lead to a state of workplace well-being. When people use these tools for team communication and project excellence, they both feel and perform better. One of the 7 Principles of Acknowledgment in The Power of Acknowledgment by Judith W. Umlas states: "It is likely that acknowledgments can improve the emotional and physical health of both the giver and the receiver." The neuroscience of Gratitude is a field of growing interest to leaders at workplaces worldwide. Bringing these tools with commitment and intention into the workplace creates a sense of well-being among employees. This is a result at least in part to the release of chemical neurotransmitters such as serotonin, dopamine and oxytocin, among others. Feeling appreciated and valued further creates and enhances that sense of well-being. Acknowledgment of and gratitude for peoples' passions also helps them achieve their state of 'Ikigai,' a Japanese Concept meaning "A Reason for Being." The convergence of what people love (their passion), what the world needs (their mission), what they are good at (their vocation) and what they can get paid for (their profession) creates the state of Ikigai which then fosters a sense of joy and well-being. This can take the form of an employee volunteering for an organization outside of work, doing what they love at work or playing the drums. By acknowledging them and expressing your gratitude to them for pursuing these passions, companies can support the joyful state of Ikigai that helps lead to an overall sense of purpose and workplace well-being. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.

Description: The administrative office is the department assigned to craft and ensure that the rules and procedures are well implemented in a business or organization. This would help in the operations and functions of each department work well. To learn about administrative functions, this bundle course will provide you six fundamental courses: (1) admin support; (2) personal assistant; (3) business writing; (4) customer service; (5) time management; and (6) organizational skills. All of which are fundamental functions of the administrative department that will be a great contribution to the success of any business. Who is the course for? Professionals, employees or businessmen who want to improve the administration department of their company. People who want to know how administrative management works. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Administration Bundle course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bookkeeper Civil Service Administrative Officer Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officer Supervisor Typist. Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Personal Assistant Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Executive and Personal Assistant Training Course- Activities 00:00:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Conclusion 00:15:00 Time Management Where Do You Spend Your Time 01:00:00 Managing Tasks 01:00:00 Planning 01:00:00 Goals 01:00:00 Tips From The Gurus 01:00:00 Wrapping Up 00:15:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Course for Administrator- Activities 00:00:00 Self Esteem & Confidence Building Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Microsoft Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft PowerPoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Administration Bundle Course 00:30:00 Final Exam Final Exam- Administration Bundle Course 00:30:00

Overview Discover the knowledge and abilities needed to support and care for families in crisis and support the UK's Social Care system. This valuable and useful course will raise your awareness of the strains that affect family units in society today and how they can be assisted. The Family Support Worker Diploma course has been expressly designed to aid those regularly working with children and parents and needing guidance on how to interact successfully with the individuals involved. To accomplish this, you will be taught professional safeguarding methods, communication techniques, awareness of UK laws and legislation, and relationship building systems for appropriate uses. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Family Support Worker Diploma. It is available to all students, of all academic backgrounds. Requirements Our Family Support Worker Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 8 lectures • 04:35:00 total length •Module 01: Introduction to Family Support Work: 00:24:00 •Module 02: Legislation, Policy and Guidance: 00:51:00 •Module 03: Solving Family Issues - Part 1: 00:49:00 •Module 04: Solving Family Issues - part 2: 00:45:00 •Module 05: Safeguarding - Assessing need and providing help (Part 1): 00:33:00 •Module 06: Safeguarding - Assessing Need and Providing Help (Part 2): 00:37:00 •Module 07: Building Relationships: 00:36:00 •Assignment - Family Support Worker Diploma: 00:00:00

Overview Raise awareness about Dementia and learn how to support and treat those individuals that have the condition. This Dementia Training course has been designed to teach anyone about the impact of Dementia, and what is needed to cope with it. The course has been written with help from industry experts and explains why Dementia cases are rising. It will provide you with all the necessary abilities and knowledge needed to successfully care for a Dementia patient and the changes that you can expect to see in them. The training also extends to communication techniques and appropriate medication usage. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Dementia Training. It is available to all students, of all academic backgrounds. Requirements Our Dementia Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 10 lectures • 01:25:00 total length •Module 01: Introduction to Dementia: 00:10:00 •Module 02: Status of Dementia: 00:10:00 •Module 03: Attitudes Toward Dementia: 00:15:00 •Module 04: Awareness and Prevention of Dementia: 00:10:00 •Module 05: Law, Ethics and Safeguard Regarding Dementia: 00:10:00 •Module 06: Strategies for Caring: 00:10:00 •Module 07:The Cost of Dementia: 00:05:00 •Module 08: Drug for Dementia: 00:10:00 •Module 09: Living with Dementia: 00:05:00 •Assignment - Diploma in Dementia Care and Awareness: 00:00:00

Leading People through Change (Virtual) Research shows that 70% of change initiatives fail in large organizations. The largest factor contributing to this failure rate is leadership - the inability to plan and lead people through change. In many change situations, tremendous focus is put on strategy, processes, and systems, while the issue of changing people's behavior is assumed it will 'just happen'. In this interactive course, you will learn why the people side of change is crucial. We will begin by understanding why and how people resist change, and how important it is to become strong and effective change champions. Next, we will focus on critical change management practices - creating our vision of the future state, planning for acceptance in our change audience and stakeholders, mitigating threats, and capitalizing on opportunities. We will use metrics to plan, show progress, and confirm success. Lastly, we will focus on the need to reinforce and sustain change, and to prevent relapse to old ways and methods. What you will Learn At the end of this program, you will be able to: Realize the nature of change and describe how resistance manifests in people Compare prevalent change models and categorize their similarities Identify and rate the skills, traits, and behaviors of effective change champions Envision the future state and assess stakeholders Plan for change communication, training, and risks Evaluate change effectiveness using feedback and metrics Develop reinforcement practices for benefits and communication Getting Started Foundation Concepts What is Change? Resistance to Change Common Change Management Theories Becoming a Change Champion Plan Envisioning the future state Planning for people Change management plan Do Change communication Training Piloting Risks Study Feedback Metrics Variance analysis Act Benefits realization Change sustainment Reinforcement messaging and communications Summary and Next Steps

Master British Sign Language with our comprehensive Level 1 & 2 course. Gain confidence, unlock new opportunities, and make a difference. Bonus module included!

***Limited Time Exclusive Bundle*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card + e-Learning App as a Gift - Enrol Now Tired of browsing and searching for a Public Health Consultant course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this extensive bundle that has everything you need to succeed. After surveying thousands of learners just like you and considering their valuable feedback, this all-in-one Public Health Consultant bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand Public Health Consultant course that will enhance your skills and prepare you for the competitive job market. Also, our experts are available for answering your queries on Public Health Consultant and help you along your learning journey. Advanced audio-visual learning modules of these Public Health Consultant courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in Public Health Consultant, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This Public Health Consultant Bundle Consists of the following Premium courses: Course 01: Public Health Course 02: Health and Safety Executive Course 03: Adult Safeguarding Course 04: Safeguarding Children Level 3 Course 05: Infection Prevention Training Course 06: Medication Administration Level 4 Course 07: Medical Terminology Training Course 08: Medical Transcription Course 09: Medical Law Course 10: Food Safety and Hygiene Management Course 11: Understanding Nutrition and Health Level 4 Course 12: First Aid Training Course 13: English for Healthcare Course 14: Personal Hygiene Enrol now in Public Health Consultant to advance your career, and use the premium study materials from Apex Learning. How will I get my Certificate? After successfully completing the course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Public Health Consultant expertise and essential knowledge, which will assist you in reaching your goal. Curriculum of Bundle Course 01: Public Health 01: Introduction to Public Health 02: Principles of Public Health 03: Understanding Epidemiology 04: Disease Control 05: Understanding Measures of Disease Frequency 06: Maternity and Childbirth 07: Environment and Public Health 08: Health System and Policy 09: Public Health and Ethics Course 02: Health and Safety Executive 01 : Health and Safety at Work and the Laws 02 : Managing for Health and Safety 03 : Risk Assessment and Common Risks 04 : Workplace Health, Safety and Welfare 05 : Accidents and Ill Health at Work 06 : Electrical, Fire and Gas Safety 07 : Safety in Different Work Settings 08 : Work Equipment Hazards and Risk Control 09 : Other Health and Safety Hazards at Work Course 03: Adult Safeguarding 01: An Introduction to Safeguarding of Vulnerable Adults 02: Safeguarding Legislations 03: Understanding Abuse and Neglect 04: Safeguarding Vulnerable Adults Policy, Roles and Responsibilities 05: Understanding the Importance of Communication in Care 06: Sharing Information and Responding To a Disclosure 07: Reporting Your Concern Course 04: Safeguarding Children Level 3 01: Laws and Guidance 02: Social and Emotional Development 03: Personality and Intellectual Development of Children 04: Child Abuse 05: Sexual Abuse 06: The Impact of Domestic Violence and Abuse on Children 07: Risks and Risk Assessment 08: Responding to Disclosure and Reporting 09: Things to Do after Referral 10: Safeguarding Trafficked Children 11: Infant Mental Health and Early Attachment 12: Assessing Need and Providing Early Help Course 05: Infection Prevention Training 01: Infection Prevention and Control Policy in the UK 02: Principles of Prevention and Control of Infection 03: Immunization 04: Infections Spread by Food and Water 05: Infections Spread by Animals and Insects, and Less Common Infections Found in the UK 06: Infections & Diseases Spread by Person-to-Person Contact 07: Infections Spread by Sexual Contact 08: Infections Spread by Blood and Body Fluids Course 06: Medication Administration Level 4 01: Introduction to Safe Handling of Medicines 02: Legislation and guidance of medication management 03: Principles of Safe and Appropriate Handling of Medicines 04: Medication Risk Assessment Guidance 05: Handling Medicines in Social Care Settings 06: Consent to Treatment 07: Requirements for Specific Services 08: Levels of Care and Support 09: Procedure for Handling Medication 10: The Six Rights of Medication Administration 11: Covert Administration of Medication 12: Recording Procedures 13: Storage of Medication 14: Transfer and Disposal of Medication 15: Drug Formulation and Ways of Taking It Course 07: Medical Terminology Training 1 : Human Body Vocabulary with Pictures 2 : Equipment, Instruments and Lab Tests 3 : Acronyms and Abbreviation 4 : Digestive System 5 : Cardiovascular System 6 : Blood and Immunity System 7 : Respiratory System 8 : Musculoskeletal System 9 : Central Nervous System And many more... CPD 145 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Public Health Consultant bundle. Requirements Our Public Health Consultant course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this Public Health Consultant expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included P.S. The delivery charge inside the UK is £3.99, and the international students have to pay £9.99.

Overview Earn respect and admiration of any dynamic organisation by mastering the skills of quality Administration and making the role your own. This comprehensive course is packed full of office and business Administration guidance that will enable you to run a business successfully. The Office Administration Certificate course has been compiled and constructed with the help of industry professionals and provides expert tuition on office and business principles. You will be taught not only how to handle departmental communications and financial responsibility, but also how to supervise Human Resources and provide inspirational leadership. Make yourself a candidate for excellence with us. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Office Administration Certificate. It is available to all students, of all academic backgrounds. Requirements Our Office Administration Certificate is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 12 lectures • 07:08:00 total length •Module 1: Introduction to Office Administration: 00:17:00 •Module 2: Skills of an Effective Administrator: 00:18:00 •Module 3: Business Writing Skills: 00:39:00 •Module 4: Communication Skills: 00:27:00 •Module 5: Managing Meetings and Giving Feedback: 01:29:00 •Module 6: Organisational Skills: 01:18:00 •Module 7: Telephone Etiquette: 01:09:00 •Module 8: Negotiation Techniques: 00:18:00 •Module 9: Conflict Management: 00:16:00 •Module 10: Stress Management: 00:18:00 •Module 11: Time Management: 00:39:00 •Assignment - Office Administration Certificate: 3 days