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12175 Communication courses
Effective Negotiation Skills Course
By Dickson Training Ltd
Negotiation is an everyday challenge for some whether it be in the office, field or at home. Have you ever walked away from a situation thinking "if I'd only put my thoughts, side, opinion or words across better"? This 2-day course is perfect for managers, supervisors and sales people. It will focus on negotiation skills and the techniques that go with it. In this energy-charged provision you'll learn and practice negotiation, assertiveness and influencing techniques. Course Syllabus The syllabus of the Effective Communication and Influencing course is comprised of seven modules, covering the following: Module One An Introduction to Negotiation Assessment of your current sales and negotiation strengths and improvement areas What is negotiation? Identifying objectives and all factors affecting negotiation The negotiation model - the four stages Module Two The Preparation Stage The significance of preparation and why we need to prepare What do you need to prepare? Preparing a set of objectives: yours and theirs Understanding constants and variables Researching the other party Creating a "win-win" situation Preparing yourself for possible set-backs and objections Module Three The Discussion Stage The importance of rapport building Opening the negotiation The power of effective questioning techniques Improving your listening skills Controlling emotions Spotting the signs - non-verbal communication and voice clues Module Four The Proposing Stage Stating your opening position Responding to offers How to deal effectively with adjournments Module Five The Bargaining and Closing Stage Making concessions - the techniques Adopting key bargaining skills Dealing with objections and underhand tactics Closing techniques Confirming the agreement Creating long term, lasting commitment Scheduled Courses Unfortunately this course is not one that is currently scheduled as an open course, and is only available on an in-house basis. Please contact us for more information.
First Aid : Emergency First Aid at Work
By Compliance Central
Are you looking forward to First Aid At Work course, the most demanding skills, for the ongoing year and beyond? Then you are in the perfect place. Let's explore! First Aid At Work Course is for those who want to advance in this platform. Throughout this course, you will learn the essential skills and gain the knowledge needed to become a well versed in the First Aid At Work course. Our course starts with the basics of First Aid At Work course and gradually progresses towards advanced topics. Therefore, each lesson of this course is intuitive and easy to understand. First Aid At Work Learning Outcomes: Upon successful completion of this highly appreciated Emergency First Aid At Work (EFAW) course, you'll be a skilled professional, besides- The learner will acquire the theoretical knowledge necessary to provide First Aid At Work Identifying the First Aider's duties and doing an emergency scenario assessment First aid for an unconscious victim who is breathing properly (recovery position) First aid for an unconscious and inbreathing victim (CPR & the use of AED) Treatment for a victim experiencing a seizure Initial treatment for breathing issues Treatment for fractures and dislocations using first aid First aid for a victim with minor wounds Key Highlights for First Aid At Work Course: CPD Accredited Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Lifetime Access & 24/7 Support Self-paced Course Modules Covers to Explore Multiple Job Positions Curriculum Breakdown: Workplace First Aid Level 4 Module 01: Introduction to Workplace First Aid Module 02: Appointed Persons in the Workplace First Aid. Module 03: Incident Management at Work. Module 04: Classifications and Abbreviations Module 05: Emergency Management. Module 06: Primary Survey. Module 07: Secondary Survey. Module 08: Basic First-Aid Techniques. Module 09: AED. Module 10: Minor Injuries at Workplace. Module 11: Loss of Responsiveness and CPR. Module 12: Breathing Problems. Module 13: Secondary Illnesses and Injuries. Module 14: Fractures and Dislocations. Module 15: Call for an Emergency. Module 16: Things to Keep in Mind for A First Aider. Module 17: Legal Framework for Workplace First Aid. Module 18: Mental Health First Aid in the Workplace. Module 19: First Aid during CoronaVirus Pandemic. Module 20: First aid Qualifications During the Pandemic, Risk at Work and PPE Regulations. Module 21: Remote Psychological First Aid. Certification CPD Accredited (CPD QS) Certificate Digital (PDF) & Hardcopy certificates are available CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this course. Besides, First Aid At Work course particularly recommended for- Students related to First Aid At Work Recent graduates Job Seekers in related field Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill Requirements Learners seeking to enrol for the First Aid At Work Course should meet the following requirements; Basic knowledge of English Language, which already you have Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing this course, you can explore trendy and in-demand jobs related to this course, such as- Child Care Providers Coaches and Athletes Trainers Construction Workers Electricians Firefighters Flight Attendants Explore each of the roles available and how you can start your career in First Aid At Work course. Certificates Certificate of completion Digital certificate - Included After successfully completing this course, you can get CPD accredited digital PDF certificate for free. Certificate of completion Hard copy certificate - £9.99 After successfully completing this course, you can get CPD accredited hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.
Functional Skills (Math, English, IT)
By Compliance Central
Are you looking forward to Functional Skills packages, the most demanding skills, for the ongoing year and beyond? Then you are in the perfect place. Let's explore! The development of a learner's capacity to resolve issues in practical situations is referred to as a functional skill. The essential English, mathematics, and ICT abilities required for success in both the professional and personal spheres are known as functional skills. You may build these abilities with the aid of our functional skills course. Courses you'll get: Course 01: Functional Skills Maths Course 02: Functional Skills English Course 03: Functional Skills IT We provide beginner-level functional skills training in English, Maths, and ICT. The Functional Skills course contents are divided into modules and subjects, and learning evaluations are placed at regular intervals to test the level of understanding. You are supposed to learn the basics of arithmetic, computers, databases, and other subjects in the Functional Skills. Learning Outcome of Functional Skills course: Understand foundational Functional Skills maths Grasp the fundamentals of Functional Skills English Learn how to use computer hardware and software. Explore sharing and controlling software for data storage IT troubleshooting training Key Highlights for Functional Skills Course: CPD Accredited Functional Skills Course Unlimited Retake Exam & Tutor Support Easy Accessibility to the Functional Skills Course Materials 100% Functional Skills Learning Satisfaction Guarantee Lifetime Access & 24/7 Support with the Functional Skills Course Self-paced Functional Skills Course Modules Curriculum Breakdown of the Maths, English & IT Bundle Take a look at the training modules of the Functional Skills English Course: Basics of Grammar The Basics of Sentence Structure of Sentence Punctuation & Capitalisation Spelling Take a look at the training modules of the Functional Skills Maths Level 2 bundle: Numbers and Negative Numbers Multiples Factors Fractions and Power Percentages Expressions Decimals Ratio and Proportion Exponents and Radicals Graphs The Profit and Loss Perimeter and Area Averages Probability Take a look at the training modules of the IT course: Section 01: How People Use Computers Section 02: System Hardware Section 03: Device Ports and Peripherals Section 04: Data Storage and Sharing Section 05: Understanding Operating Systems Section 06: Setting Up and Configuring a PC Section 07: Setting Up and Configuring a Mobile Device Section 08: Managing Files Section 09: Using and Managing Application Software Section 11: IT Security Threat Mitigation Section 12: Computer Maintenance and Management Section 13: IT Troubleshooting Section 14: Understanding Databases CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in Functional Skills course. Besides, this course particularly recommended for- Anyone who is interested in reviewing or studying the fundamentals of IT, English, or mathematics. Whoever wants to be successful in functional skills. Anyone wishing to enhance their maths, English, or IT skills in order to increase their work prospects. Applicants for higher education. Requirements Learners seeking to enrol for Functional skills course should meet the following requirements; Basic knowledge of English Language, which already you have Be age 16 years or above Basic Knowledge of Information & Communication Technologies for studying online or digital platform. Stable Internet or Data connection in your learning devices. Career path After completing Functional Skills course, you can explore trendy and in-demand jobs related to this course, such as- Department Head Teacher Teaching Assistant Maths Teacher English Teacher IT Teacher Deputy Chief Explore each of the roles available and how you can start your career in Functional sectors. Certificates Certificate of completion Digital certificate - Included After successfully completing the course, you can get 3 CPD accredited digital PDF certificate for free. Certificate of completion Hard copy certificate - Included After successfully completing this course, you get 3 CPD accredited hardcopy certificate for free. The delivery charge of the hardcopy certificate inside the UK is £3.99 and international students need to pay £9.99 to get their hardcopy certificate.
