In the modern work environment, managers and leaders must treat all colleagues with respect, including those who are challenging. Understanding the causes of difficult behaviour and being self-aware are crucial for creating a fair and inclusive workplace. This training session equips participants with the knowledge and communication tools to manage and overcome difficult behaviours effectively. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates. If you have a smaller number of delegates the Puritas 1:1 Leadership Coaching Programme is recommended.
Overview Sales is one of the backbone of the company. Every company success is depended on their sales strategies. This course will deal with the sales techniques and sales communication required to increase sales.
Overview OBJECTIVES Develop practical skills enabling effective communication at the time of an incident Familiarize students with both techniques & technologies involved in crisis communication Provide a health check for your personal & organizational readiness Provide the confidence to know that your response strategies are appropriate and effective Build relevant knowledge through exploring relevant case studies and practical exercises Develop flexible creative and well-motivated teams Upcoming Events Online (USD 1950) Online Streaming Live (Flexible Dates) At Venue (USD 4500) Dubai 20 Feb - 24 Feb Istanbul 27 Feb - 3 March London 20 March - 24 March For more dates and Venue, Please email sales@gbacorporate.co.uk
Emotional Intelligence Training
Please note: This training is delivered by a third party Tutor NOT The Makaton Charity. For any workshop information, to book, or to make payment please contact the Tutor directly. Level 1 & 2 Combined Workshop (F2F) Level 1 Workshop is the starting point for your Makaton journey, with Level 2 building on the knowledge you gained in Level 1. It is recommended for people who need to use Makaton at home and in their work, to develop the communication skills of others. Content Level 1 & 2 training provides a practical introduction to the Makaton Language Programme and a wider understanding of learning and communication difficulties. The Workshop includes how to start using Makaton in everyday situations; immediate needs, home, familiar people, food, events, activities and objects. You will also discover hints and tips for effective signing and symbol use to maximise communication. Vocabulary will also be introduced which is ideal for the school environment and work places. You will begin to learn more abstract concepts such as spatial locations, attributes, pronouns and actions. Duration Level 1 & 2 combined face to face workshops comprise of a minimum of thirteen learning hours, (minimum of six and a half learning hours per level). Workshops generally will take place over two full day of training. Deliver method: Venue based. Maximum number of participants: 12 Accessibility Please indicate if you have any challenges or additional needs, so reasonable adjustments can be made to support your learning and participation. Entry criteria There is no entry criteria for this Workshop. Study materials You will receive a Participant's Manual, which includes the Makaton symbols and signs that you learn in the workshop. You will also be given a certificate of attendance. Please remember to keep your Level 2 training certificate in case you want to attend further Makaton training. Next steps After completing Level 1 & 2 combined training you can continue on your Makaton journey by attending Level 3 or Level 3 & 4 combined training. Instructions This is a combined Level 1 and 2 course. This venue is within walking distance to Guildford mainline and bus stations. The park and ride stops outside this venue and there are several car parks within a 5 minute walk. Refreshments provided throughout the day and plenty of shops and cafes nearby for lunch. Invoice option available for Organisations on booking page. Tutor is also available for in-house workshops - email laura@signandshine.co.uk Privacy Statement 📎 Privacy_Statement.pdf Terms And Conditions Updated 2022 📎 Terms_and_Conditions_updated_2022.pdf
Customer Service Essentials 1 Day Training in Guildford
Please note: This training is delivered by a third party Tutor NOT The Makaton Charity. For any workshop information, to book, or to make payment please contact the Tutor directly. Level 1 Workshop (F2F) The Level 1 Workshop is the starting point for your Makaton journey. It is recommended for people who need to use Makaton at home and in their work, to develop the communication skills of others. Content Level 1 training provides a practical introduction to the Makaton Language Programme and a wider understanding of learning and communication difficulties. The Level 1 Workshop include how to start using Makaton in everyday situations; immediate needs, home, familiar people, food, events, activities and objects. You will also discover hints and tips for effective signing and symbol use to maximise communication. Accessibility Please indicate if you have any challenges or additional needs, so reasonable adjustments can be made to support your learning and participation. Entry criteria There is no entry criteria for this Workshop Study materials You will receive a Participant's Manual, which includes the Makaton symbols and signs that you learn in the workshop. You will also be given a certificate of attendance. Please remember to keep your Level 1 training certificate in case you want to attend further Makaton training. After the workshop After completing Level 1 training you can continue on your Makaton journey by attending Level 2 training. Instructions This is a Level 1 course. The venue is easily accessible by public transport: close to Wimbledon mainline and District line. Also within reach from South Wimbledon Northern Line tube. Refreshments provided throughout the day and plenty of shops and cafes nearby for lunch. Invoice option available for Organisations on booking page. Tutor is also available for in-house workshops - email laura@signandshine.co.uk Privacy Statement 📎 Privacy_Statement.pdf Terms And Conditions Updated 2022 📎 Terms_and_Conditions_updated_2022.pdf
Develop confidence & capability in delivering to the camera & conducting interviews. Develop your own personal brand & impact on camera whether in person 'live', pre-recorded or online.
Facilitation Skills Training