9595 Communication courses delivered Online

Writing: Business Writing Course Online Unlock the Power of writing: writing Course: Enrol Now! Despite the fact that writing: writing Course is an essential component of communication, most people find it challenging. As more people communicate via email and text messaging, writing and communication skills have deteriorated. You will gain a thorough understanding of typical spelling and grammar errors in Business writing: Business writing through this writing: writing Course on business writing. Additionally, you will comprehend fundamental ideas for structuring sentences and paragraphs. With an online-capable device, you can access our writing: writing Course from any location and study at a pace that works for you. Enrolling in this writing: writing Course will guarantee that you start your dream job sooner than you ever imagined. With this writing: writing Course, you can stand out from the competition and prepare for the job you want. Enrol today and start learning! Special Offers of this writing: Business Writing Course: This writing: Business Writing Course includes a FREE PDF Certificate. Lifetime access to this writing: Business Writing Course Instant access to this writing: Business Writing Course 24/7 Support Available to this writing: Business Writing Course Writing: Business Writing Course Online Through the writing: Business Writing Course, you will comprehend fundamental ideas for structuring sentences and paragraphs. This writing: Business Writing Course will provide you with in-depth knowledge about the fundamental structure of agendas, emails and business letters. Moreover, this writing: Business Writing Course proposals and business reports. This writing: Business Writing Course helps to understand proofreading and learn how to improve your proofreading skills. Additionally, the writing: Business Writing Course describes peer review. Also, Business Writing describes how to list the ways it can help you improve your business writing skills. Know how to list guidelines for business writing in printing and publishing. Who is this course for? Writing: Business Writing Course Online This writing: Business Writing Course is designed for anyone who is passionate and ambitious about Business Writing. Requirements Writing: Business Writing Course Online To enrol in this writing: Business Writing Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our writing: Business Writing Course. Be energetic and self-motivated to complete our writing: Business Writing Course. Basic computer Skill is required to complete our writing: Business Writing Course. If you want to enrol in our writing: Business Writing Course, you must be at least 15 years old. Career path Writing: Business Writing Course Online Completing this writing: Business Writing Course may lead you to a variety of career opportunities. Such as office admin, manager, executive secretary, business writer and blog writer.

Client Care Certification Each business needs a strong client interface. Regardless of whether you have workers occupied with direct deals or a little office managing client enquiries, client collaboration, care and administration is crucial to an association's prosperity. Seeing how to convey brilliant client care is as critical to a call place specialist as a dental secretary. This short course gives a fantastic general prologue to client care, which is reasonable for any industry. It is ideal for section level representatives, just as more experienced laborers, who might be perceiving changes in the manner by which they need to manage clients. It very well may be of advantage running close by an association's own enlistment and instructional classes, just as an independent course. The course is educated in 5 modules: 'Presentation', 'Client drove approach', 'Initial feelings', 'Viable Communication' and 'Dealing with Complaints'. What's Covered in the Course? Enlisted workers will cover the accompanying points: What client care is and why it's so imperative to the two clients and the accomplishment of the business; Manners by which to gauge the experience of the client, so the data can be utilized for future achievement or to recognize changes that should be made; Instructions to utilize a client drove approach in the working environment, to help both the business and the client; Step by step instructions to offset amicable assistance with viable help, during every association with a client; The most effective method to be gracious and kind to each client; The most effective method to deal with the troublesome and fierce client; The estimation of initial feelings and how to make them; The most effective method to create and utilize undivided attention abilities with each client, for a positive encounter, each time there is a communication; Instructions to complete each collaboration with a client in a positive manner; Step by step instructions to successfully deal with grievances and achieve a positive goal that benefits both the client and the business. What are the Benefits of the Course? The colleague gets a thorough prologue to the critical parts of client care and administration; Client care is made uniform across your association, for all representatives who acquire the affirmation; A far reaching schedule is conveyed in a brief timeframe, with clear advantages to both the representative and the business; Representatives can concentrate deftly, close by work, through any web empowered gadget.

This Diploma in Team Management at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! As multinational organisations are shifting to a more flat, group-based structure, employers must find out how to mix full-time operational tasks with leadership and managerial roles. People who desire to be or are currently in positions of leadership in any organisation would benefit significantly from comprehensively designed Team Management at QLS Level 5 course. The purpose of this Team Management course is to provide students with the fundamental information required to manage and encourage high-performing teams successfully. It also includes talent management, succession planning, and risk management approaches. It will help you to improve your organisational, communication, negotiation, and conflict management abilities. You will also learn about motivating team members as a part of leadership, as well as dispute resolution and coping with office politics. This Team Management course will also teach you the fundamentals of managing virtual teams. Working in team management is a fascinating job. This career pays well and has several prospects for advancement in the United Kingdom. So, do not sell yourself short. Instead, enrol in our complete package of Team Management at QLS Level 5 course to establish a successful career in management. Upon completion of the Team Management at QLS Level 5 course, you will be able to, Understand how to define a team. Improve your management and leadership skills. Learn to build high-performing teams. Get an overview of talent management, stress management, and mental health. Determine the methods of negotiation techniques. Know the steps of managing time effectively. Recognise the importance of the risk management process. Learn the key fundamentals of managing virtual teams. Why Prefer This Team Management at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Team Management at QLS Level 5 course: Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Team Management at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Team leaders and managers HR professionals Business owners and entrepreneurs Project managers Anyone interested in improving their team management skills Requirements No prior background or expertise is required. Career path This Team Management at QLS Level 5 course is designed uniquely to benefit the following careers. Team Manager (average salary £40,000) HR Manager (average salary £45,000) Project Manager (average salary £47,000) Business Development Manager (average salary £35,000) Operations Manager (average salary £42,000) Virtual Team Manager (average salary £40,000) Certificates Certificate of completion Digital certificate - Included Diploma in Team Management at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Team Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQS Accredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.

This exclusive Language and Speech Therapy Course provides learners with a comprehensive overview of the role of a Speech and Language Therapist, equipping you with the essential skills to advance your career. It includes speech science, speech anatomy, and the characteristics of speech in detail. This course will teach you how Speech and Language Therapists help children and adults with speech and language disorders, including swallowing, eating, and drinking issues. It covers the fundamentals of the speech chain model and walks you through the key stages of literacy and language development. This course includes case studies and practical exercises that will teach you how to assess your clients' needs, set long-term goals, and support them every step of the way to recovery using a variety of communication techniques. In addition, you will gain in-demand professional skills that will help you start your career successfully. Learning Objectives After completing this Language and Speech Therapy course, the learner will be able to: Understand the fundamentals of Speech & Language Therapy. Understand the study of communication. Explain components of normal speech, language & voice and communication disorders. Understand eating, drinking and swallowing disorders. Understand the speech & language therapy process. Why Choose Language & Speech Therapy Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Language & Speech Therapy Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Language and Speech Therapy course. [ Note: Free PDF certificate as soon as completing the course] Course Curriculum of- *** Language & Speech Therapy *** Module 1: Speech & Language Therapy The Role of the Speech & Language Therapist The History of Speech & Language Therapy Practice The Speech and Language Therapy process The Role of The Speech and Language Therapy Assistant in Current Healthcare Practice The Scope of Practice of Speech & Language Therapy Summary Module 2: Study of Communication The Role of Interpersonal Communication The Components of Communication - Physical, Sensory, Cognitive, Perceptual, Interpersonal and Intrapersonal Communication Impairment or Disorder on the Individual How An Individual Interacts with Their Environment? And Many More... Module 3: Components of Normal Speech, Language & Voice and Communication Disorders Key Components of Speech, Language and Voice The Process of Normal Speech and Language Acquisition Effective Conversational Skills The Different Types of Impairments/Disorders of Normal Speech, Language and Voice And Many More... Module 4: Eating, Drinking and Swallowing Disorders Key Components of Eating, Drinking and Swallowing The Process of Normal Eating, Drinking and Swallowing Acquisition The Different Types of Difficulties of Eating, Drinking and Swallowing And Many More... Assessment Method After completing each module of the Language and Speech Therapy Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Language and Speech Therapy course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Language & Speech Therapy course is for anyone who wants to: Gain the skills needed to work in the teaching and childcare profession. Improve their speech therapy and language therapy skills. Make a career change and explore new career opportunities. Gain a formal, accredited qualification to improve their career opportunities. Requirements There are no specific requirements for this Language & Speech Therapy course because it does not require any advanced knowledge or skills. Career path Compete High provides the most expedient path to learning about Language & Speech Therapy, as well as the opportunity to practice your skills in a corporate setting. Certificates Certificate of completion Digital certificate - Included

The Performance Under Pressure - Mastering Human Interactions Course is vital in today's fast-paced world, where managing stress and effective communication are crucial. Learning Performance Under Pressure is essential for navigating high-stress environments, both personally and professionally. This course covers essential topics such as understanding pressure, coping strategies, and effective communication under pressure, making it invaluable. Mastering Performance Under Pressure equips individuals with skills to maintain composure, enhance performance, and lead effectively. These abilities significantly boost job prospects in the UK, where demand for stress-resilient professionals is high. With average salaries for such roles around £35,000 annually, proficiency in Performance Under Pressure opens lucrative career paths. Key benefits include improved leadership, team resilience, and reduced work-related stress. Enroll in this Performance Under Pressure course to gain essential knowledge and excel in managing Performance Under Pressure effectively. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Course Curriculum: Module 01: Understanding Pressure Module 02: Understanding How Pressure Affects Our Psychology and Behavior Module 03: The Relationship Between Stress and Performance The Inverted-U Theory Module 04: Strategies to Cope With Pressure Module 05: Cognitive Behavioral Therapy (CBT) Module 06: Effective Communication Under Pressure Part 1 Module 07: Effective Communication Under Pressure Part 2 Module 08: Leadership Under Pressure Module 09: Team Resilience to Work Under Pressure Module 10: Work-Related Stress by HSA and HSE Learning Outcomes: Analyze the impact of pressure on psychological and behavioural responses effectively. Implement strategies for coping with pressure to enhance individual performance. Apply Cognitive Behavioral Therapy techniques for stress management and performance improvement. Demonstrate effective communication skills under pressure in diverse professional settings. Showcase leadership qualities and decision-making prowess in high-pressure scenarios. Foster team resilience, ensuring collective performance thrives under challenging work conditions. CPD 10 CPD hours / points Accredited by CPD Quality Standards Performance Under Pressure - Mastering Human Interactions 2:11:29 1: Module 01: Understanding Pressure Preview 09:49 2: Module 02: Understanding How Pressure Affects Our Psychology and Behavior 09:23 3: Module 03: The Relationship Between Stress and Performance The Inverted-U Theory 13:06 4: Module 04: Strategies to Cope With Pressure 15:54 5: Module 05: Cognitive Behavioral Therapy (CBT) 13:58 6: Module 06: Effective Communication Under Pressure Part 1 17:25 7: Module 07: Effective Communication Under Pressure Part 2 07:07 8: Module 08: Leadership Under Pressure 09:45 9: Module 09: Team Resilience to Work Under Pressure 17:20 10: Module 10: Work-Related Stress by HSA and HSE 16:42 11: CPD Certificate - Free 01:00 Who is this course for? This Performance Under Pressure - Mastering Human Interactions course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Performance Under Pressure - Mastering Human Interactions. Moreover, this course is ideal for: Professionals in high-pressure environments seeking enhanced performance resilience. Managers aiming to lead teams effectively amid challenging work situations. Individuals aspiring to master effective communication and leadership under pressure. Team members looking to build resilience and excel in stressful work environments. Those interested in understanding the relationship between stress and individual/team performance. Requirements There are no requirements needed to enrol into this Performance Under Pressure - Mastering Human Interactions course. We welcome individuals from all backgrounds and levels of experience to enrol into this Performance Under Pressure - Mastering Human Interactions course. Career path After finishing this Performance Under Pressure course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Performance Under Pressure are: Mental Health Nurse - £24K to 40K/year. Occupational Psychologist - £35K to 50K/year. Human Resources Manager - £30K to 60K/year. Corporate Trainer - £25K to 45K/year. Stress Management Consultant - £30K to 55K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Dispelling several myths, this informative live online event explains why anyone can experience problems around food, the impact of eating difficulties, symptoms to look out for, the importance of early intervention, how best to help and support – and more… CPD Certificate: 4 hours Length: 9.15am – 1.30pm Increasing numbers of people have difficulties around food and eating, but miss out on help because they don’t have a clinical diagnosis – this online training event is designed to increase awareness of the importance of early intervention to provide better support and help with recovery. Time is of the essence - early support is important An estimated 1.25 million people are affected by eating disorders in the UK – but there are many, many more who may not meet diagnostic criteria or simply don’t get the help they need. Absolutely anyone can be affected by eating difficulties; all ages, all body sizes, all genders, all races, and disordered eating can take many forms. It sits on a spectrum between what might be considered ‘normal eating’ and an eating disorder and may include symptoms and behaviours of eating disorders, but at a lesser frequency or lower level of severity. Eating difficulties don’t just affect the person involved but also their families and friends too, who often feel frightened, confused, and powerless to help. The aim of this live, evidence-based, online training with Jo Baker, a highly experienced psychotherapist, is to give you a greater understanding of eating difficulties as well as eating disorders and body image. You’ll explore the signs and symptoms, and the effects they have on an individual as well as developing new skills around effective communication with someone who is struggling. It will dispel some of the myths around eating difficulties and also help you find ways of calming yourself in moments of overwhelm to ensure you can be as supportive and helpful as you’d like to be… This course is relevant to a range of disordered eating behaviours including: restrictive eating compulsive eating irregular eating inflexible eating avoiding a type of food or food group self-induced vomiting laxative, diuretic, enema misuse supplement misuse clinical eating disorders BONUS RECORDING – you will also get a recording for 2 weeks after the event to maximise your learning. Jo has a wealth of information and experience to share...LINDA HARRISON What you will learn: why early support is important how to react if you think someone is struggling around food – including what not to say and do the potential physical and psychological harm that disordered eating can cause the function of food in mental health the common myths around eating difficulties and problems with food a greater understanding of eating disorders and subclinical disordered eating behaviours – their signs and symptoms increased knowledge of the physical impact and social effects of having an eating disorder new skills around communication – how to approach the subject of eating difficulties or food avoidance why it is important not to focus on food a deeper understanding of ‘body image’ and perception and how media and society impact people’s body image and perception a greater understanding of the male experience of eating difficulties and the unique barriers men may face in accessing treatment new support and communication skills to offer help to anyone struggling with their mental health, body image and eating disorders what exercise addiction is, and its relationship to eating difficulties the impact of gym and diet culture on our mental health, body dissatisfaction and the signs and symptoms of muscle dysmorphia effective ways to look after yourself – managing stress, anxiety and worry for the household how and when to seek professional help Who is this training suitable for Parents, other family members and/or carers of people who are experiencing eating difficulties – or anyone else interested for personal reasons Anyone who works with people and needs to know how best to help when someone shares that they are struggling with food Therapists, counsellors and any other mental health and welfare professionals who want to gain a better understanding of eating difficulties, their symptoms and impact so they can support families with a member who is experiencing eating difficulties. Course Programme The ‘Understanding Eating Difficulties’ course starts at 9.15am and runs until 1.30pm. 9.15am Join the Zoom meeting 9.30am Understanding eating disorders and subclinical disordered eating behaviours 10.45am Comfort break and discussion 10.55am Understanding body image, perception and influential narratives 12.00pm Comfort break and discussion 12.10pm How to approach eating difficulties and be most helpful 1.15pm Course ends Important note This live online CPD training event is an awareness raising course, providing you with evidence-based information, facts and effective communication skills. It does not qualify you to work with eating disorders. If you are an experienced, qualified HG therapist /counsellor who would like to learn more about how we can work therapeutically with people with eating difficulties, problems around food or eating disorders – view our advanced CPD training in-person workshop: Working with Eating Difficulties

🌟 Unlock Your Confidence Potential with 'Head High with Confidence Training' 🌟   Are you tired of self-doubt holding you back from achieving your dreams? Do you wish you could walk into any room with your head held high, radiating confidence and self-assurance? It's time to transform your life with our revolutionary online course - 'Head High with Confidence Training.'   🚀 What You'll Gain:   ✨ Unshakeable Confidence: Say goodbye to self-doubt and hello to unwavering confidence. Our expertly crafted modules will empower you to embrace your strengths and showcase your best self in any situation.   🔥 Effective Communication Skills: Learn the art of persuasive and impactful communication. Whether it's public speaking, networking, or day-to-day interactions, you'll master the techniques to leave a lasting impression.   💼 Career Advancement: Elevate your professional life by projecting confidence in interviews, meetings, and presentations. Watch as doors open and opportunities abound when you exude assurance and competence.   👥 Social Mastery: Build meaningful connections effortlessly. From networking events to social gatherings, you'll acquire the skills to engage authentically and make a lasting positive impact on those around you.   🎓 Course Highlights:   🌐 Online Accessibility: Learn at your own pace, anytime, anywhere. Our user-friendly platform ensures a seamless learning experience tailored to your schedule.   📚 Comprehensive Modules: From mastering body language to overcoming imposter syndrome, our modules cover a wide range of topics designed to address every facet of confidence-building.   🧑‍🤝‍🧑 Community Support: Join a community of like-minded individuals on a similar journey. Share insights, challenges, and successes with a supportive network that understands and encourages your growth.   🏆 Expert Guidance: Benefit from the expertise of seasoned professionals in the fields of psychology, communication, and personal development. Our instructors are dedicated to your success.   🎁 Limited-Time Offer: Enroll now to take advantage of our exclusive launch offer! The first 100 students receive a bonus module on 'Mindset Mastery' to supercharge your confidence journey.   👉 Don't let another opportunity pass you by. Invest in yourself, and join the ranks of those who walk through life with their heads held high. Enroll in 'Head High with Confidence Training' today!     Course Curriculum

Dive into the therapeutic world with our Therapy (Hydrotherapy, Physiotherapy, and Sports) Bundle! This comprehensive course bundle includes eight essential courses that offer a deep theoretical understanding of diverse therapy disciplines. Three of these courses are QLS-endorsed, specifically focusing on Physiotherapy, Hydrotherapy, and Sports Therapy. After completing these courses, you'll receive a hardcopy certificate, demonstrating your commitment and knowledge in these fields. The bundle also equips you with five CPD QS accredited courses, ranging from Massage Therapy Techniques and Deep Tissue Massage Therapy to Thai Massage Therapy for Pain Management, Acupressure for Pain Relief, and Thai Foot Reflexology. Dive into this theoretical journey across different therapeutic practices. Unleash the power of therapy knowledge with this all-encompassing bundle today! Key Features of the Therapy (Hydrotherapy, Physiotherapy and Sports) Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Therapy (Hydrotherapy, Physiotherapy and Sports) bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Physiotherapy QLS Course 02: Hydrotherapy QLS Course 03: Sports Therapy 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Massage Therapy Techniques Course 02: Deep Tissue Massage Therapy Course 03: Thai Massage Therapy for Pain Management - Online Diploma Course 04: Acupressure for Pain Relief Course 05: Thai Foot Reflexology Course In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Therapy (Hydrotherapy, Physiotherapy and Sports) courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes of the Therapy (Hydrotherapy, Physiotherapy and Sports) Bundle: Gain a thorough theoretical understanding of Physiotherapy, Hydrotherapy, and Sports Therapy. Learn the concepts behind different Massage Therapy Techniques. Understand the principles of Deep Tissue Massage Therapy. Gain knowledge about Thai Massage Therapy for Pain Management. Understand Acupressure for Pain Relief and its theoretical underpinnings. Learn the concepts of Thai Foot Reflexology. Understand the role and application of these therapies in sports and recovery. The Therapy (Hydrotherapy, Physiotherapy and Sports) bundle is a comprehensive collection of courses that have been meticulously designed to provide you with a well-rounded education in Therapy (Hydrotherapy, Physiotherapy and Sports). With a combination of 3 QLS-endorsed courses and 5 CPD QS-accredited courses, this bundle offers you the perfect balance of essential knowledge and valuable skills. What's more, we are proud to offer free hardcopy certificates for each course within the Therapy (Hydrotherapy, Physiotherapy and Sports) bundle, giving you the recognition you deserve. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals interested in gaining a theoretical understanding of different therapeutic practices. Those who want to deepen their knowledge about various massage techniques. Aspiring professionals in Physiotherapy, Hydrotherapy, and Sports Therapy. Anyone interested in the principles of pain management through therapy. Career path Physiotherapist: Salary Range - £23,000 - £48,000 Hydrotherapist: Salary Range - £18,000 - £32,000 Sports Therapist: Salary Range - £22,000 - £36,000 Massage Therapist: Salary Range - £18,000 - £30,000 Acupressure Practitioner: Salary Range - £20,000 - £35,000 Thai Foot Reflexologist: Salary Range - £18,000 - £30,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Customer satisfaction equals your performance, divided by customer expectations. Expectations change depending on the situation and customer conditioning. Discover how to manage product expectations and manage the four levels of customer expectations. Exceed customer expectations with the 6 F's. Learning Objectives Summarize a formula for improving customer satisfaction, Identify the 6 F's for exceeding customer expectations, Describe how to manage expectations through communication standards Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Free QLS Endorsed Level 7 Certificate | 11-in-1 Bundle | Free Certificates | 140 CPD Points | Installment Payment